Hotel - Mercure Olbia
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Mercure Hotel

Mercure Olbia

Via Puglie snc 
07026  OLBIA
ITALY

542 reviews
TripAdvisor Rating Based on 542 reviews
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From 114.00 EUR Non member rate
From 102.60 EUR Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • Air Conditioning
  • OLBIA COSTASMERALDA
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying)
    • Hairdressing salon (Paying, Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Glass bottom boat (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Private beach (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities (Paying)

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Cozy rooms with all mod cons, including individually controlled modern air conditioning system and electronic card access. Average size approx. 269 sq. ft. (25 m2). Available as double or twin rooms.

  • 118 rooms
  • 108 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 4 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Printer
    • Computer
    • Fax machine
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • RJ 45 outlet
    • Bidet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 254 reviews

Our guest reviews for Mercure Olbia

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 542 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Nino Couples - 11/07/2017
« Well maintained hotel with kind Staff »

Well positioned within fifteen minutes drive to the airport, with kind and efficient Staff. Room and breakfast were ok.

AccorHotels certified review
Dean Couples - 07/07/2017
« Dean »

Very nice hotel and friendly and helpful staff Good sized room and great bed

AccorHotels certified review
Steve Couples - 24/06/2017
« nice hotel, but inconvenient location »

The hotel is nice, the spa very nice, but the location a little remote area is a bit inconvenient

AccorHotels certified review
Sk Couples - 22/06/2017
« Sk »

Parts of our stay were very mixed, reception staff varied from being very helpful to not really wanting to bother. The breakfast and the staff serving it was very good, excellent choice. We had two problems with the room, one was sorted out quickly and the other one we just put up with. The hotel was very clean and well maintained.

AccorHotels certified review
W.p. Business - 21/06/2017
« Best breakfast »

Good location, near the airport.

TripAdvisor certified review
Couples - 21/06/2017
« Great Olbia location »

The hotel is within walking distance of downtown Olbia and has a bus service to a local beach. Really great staff and I'm only sorry I didn't try the fantastic looking spa. The room was clean and comfortable wit a huge double bed and great aircon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear andrewhN5424MF, we thank you for staying in our hotel Mercure Olbia and for sharing your impressions here in Tripadvisor. We are very glad to read that you enjoyed your stay and we hope that at your next visit you will also have the time to visit our SPA & Fitness center. We look forward to welcoming you again at Mercure Olbia Sincerely, Fabio Laudadio Rooms division manager Mercure Olbia

AccorHotels certified review
Anonymous Couples - 26/04/2017

Very good service by reception. Although I have been staying many times at accorhotels (platinum member), this is one of the first time I got upgraded without having to ask. Reception even gave me double upgrade to suite, very nice surprise! Excellent room

AccorHotels certified review
Anonymous Business - 04/10/2016

The rooms are good... but there is room for update. The shower could be better... the sheets and bed are great... maybe one more pillow in the room available would be ok. The reception is nice, but the stairs have no sense in the entrance. Please build a ramp for luggage.

AccorHotels certified review
Anonymous Couples - 03/10/2016

Room was nice and specious. Free big parking was great advantage. Quite good breakfast but eating at 9 everything was cold. Maybe better to do eggs and sausages every hour at least and not only at 7. Big complaint about internet wifi. You have wrongly configured network and phones regognise your network as hacker attack. Poor connection in the room (130) more or less impossible to use and annoying. Constant logging in and constant configuration problems on both samsung lolipop and iphone 6 ios 9. instead of double beds requested - twin beds with joint in the middle. Old beds making noises and moving around. I was very happy with quality of bed sheets and cleaning service (although if you offer tea and sugar it would be good that both are replenished every day) while if we didn't ask it would stay empty. Disposable cups were put back in place together with folded used paper napkins!! Shame! But the cleaning service and towels replacement was impeccable so probably the cleaning service didn't have tea stuff with them while cleaning. Another big minus is a price of small beer eur 5 in the bar. I'm sure noone is using this bar because the prices are higher than 5 star hotels in Milan. (By the way the room bar empty maybe because noone was using it because of your prices). Overall the price i paid was good value for money so I'm happy but i wouldn't rate it 4 star. 16 eur for spa center! Don't advertise it as part of a hotel if the guests have to pay 32 eur to use swimming pool. 32 eur! Decrease the prices of add ons and you will probably increase turnover on those and start making gains on it and guests will be happy. EUR 3 for a small beer and 7 for drink 4 eur wine. Just a suggestion. Best regards Lukasz There is fungus in the shower in the room 130. That's off putting. Fix it!

AccorHotels certified review
Anonymous Couples - 28/09/2016

Never ever should a passport scan be mandatory. As long as Mercury Italy insists on scanning my passport I will not stay with them. Staff was rude and incapable. Though the hotel itself is ok, it is situated in a wasteland.

TripAdvisor certified review
fraserb549 Friends getaway - 19/09/2016
« Sardinian holiday »

The hotel was very comfortable and pleasant to stay in. Breakfasts we excellent and in general the staff were very helpful. We loved the mosaic on the ground floor and have sent photos of it to friends. If there was any criticism to give it is it's position, surrounded by an old train marshaling yard so the views were not great and to get there, a car park with a burnt out car and graphiti strewn, abandoned, buildings with down and outs sitting around, does not inspire confidence as one arrives. However, we encountered no problems whatsoever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear fraserb549, we thank you for staying in our hotel and for sharing your impressions here in Tripadvisor, as well as your precious word of mouth with friends! We are glad you enjoyed your stay and your positive words are a great incentive for us to keep doing our best to meet our guests' expectations. We respect your opinion regarding our neighbourhoods, although as you noticed, regardless the aspect, it is rather quiet place. We look forward to welcoming you again at Mercure Olbia Sincerely, Fabio Laudadio Rooms division manager Mercure Olbia

AccorHotels certified review
Anonymous Families - 14/09/2016

Perfect stay - lots of details improved since last year

AccorHotels certified review
Anonymous Couples - 10/09/2016

Nice room, nice location and very friendly staff.

AccorHotels certified review
Anonymous Couples - 29/08/2016

Friendly staff, nice breakfast, clean room, spa is wonderfull. Only minor was that the spa was open till 9 pm, but a massage was only possible until 4 pm.

AccorHotels certified review
Anonymous Couples - 29/08/2016

Delayed check-in but lovely clean room, well stocked with toiletries & excellent breakfast

AccorHotels certified review
Anonymous Couples - 14/08/2016

Most enjoyable. We were very tired late arrival and had a warm welcome, opportunity for some sandwiches and a relaxing drink. Perfect in every way

AccorHotels certified review
Anonymous Couples - 09/08/2016

Good experience, well equiped room (would be great to have some more ammenities in the bathroom, i.e. tooth paste, body cream), comfortable bed and nice breakfast

AccorHotels certified review
Anonymous Couples - 04/07/2016

Nice hotel, clean rooms, good breakfast. large parking place

AccorHotels certified review
Anonymous Couples - 03/07/2016

hotel was super. i got big problem with reservation. i wanten to pay with club points, but the system charged all from my credit card. and i cant cancel it !!! you have error in reservation system.

AccorHotels certified review
Anonymous Families - 17/05/2016

The room was comfortable, the dark curtains were however not properly hung on the rail so it was not possible to me,e the room dark. There was no information sheet in the folder in our room regarding practical details about the hotel, no channel guide for the TV, the menu for the tv didn't work so it was impossible to find English cable channels since there were so many channels available. A channel guide or instruction for the TV should have been useful as he TV menu didn't always appear in English. Breakfast was good, lots to choose from, especially good with fruits glasses. Slightly disappointed that there was no proper pool, checked out the hotel via Accorhotels website and entered in the filter "pool" so I assumed there was a proper pool. It was only after checking Mercure Hotel website that I found out there is no oil but the there is a Turkish bath which is in the spa so one would have to pay for the spa to get access to the bath. Since children below six are not allowed in the a and we only wanted to u the pool, we didn't bother booking the spa as 18€ per person was too much to pay since we only wanted to use the pool and not the rest of the spa services. Good with free drinks from the bar.

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