Hotel - ibis Santiago Manquehue Norte
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Santiago Manquehue Norte Hotel

3.5/5 1,419 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • Free Wifi
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Dogs up to 33 lb (15 kg) permitted
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 216 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Free Wifi
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Iron in room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 10,427 reviews

Our guest reviews for ibis Santiago Manquehue Norte

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,419 reviews
Flyer29211681543 Family - 10/11/2018 TripAdvisor review
« Very family friendly hotel »

Very family friendly hotelThe hotel is in a great location service desk in the afternoon snack or dinner was a little to be desired, by the small number of attendants, complained to by the attendants.

Gaston P. Families - 06/11/2018 AccorHotels certified review
« Great as usual with Ibis »

Experience was great as usual. Greatest thing to highlight is always the kindness of the staff. The only things that could improve, water temperature in the shower (after the maintenance guy went to our room worked perfectly) and the system for the parking ticket, paid the full week in advanced and keeping the same paper ticket for a week was not easy (lost it once and stopped working a couple of times)

Germán Friends - 06/11/2018 AccorHotels certified review
« Insuficiente »

Se ofrece tarifa menor al checkin que no se cumple al checkout

Alejandro Business - 31/10/2018 AccorHotels certified review
« Great relation price quality »

Great hotel to be in Santiago. Located near commercial area and great access to principal highways.

Reacciones Q. S. D. C. Business - 15/10/2018 AccorHotels certified review
« Agradable »

Rápida

Rafael Q. Couples - 10/10/2018 AccorHotels certified review
« Hot water broke down »

Hot water broke down and I lost an entire morning waiting for it to come back. The first response of the hotel was to offer a 30% discount, and would not agree to give me my money back. Finally, after a 30 minute back and forth discussion, I got a 50% discount, which matched a single day off my reservation (not including taxes in the discount). Overall, I was very dissatisfied with the experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rafael Q. Gaete, Thank you for taking the time to tell us about your experience at the ibis Santiago Manquehue Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately during the early morning of Saturday 06, occurred the rupture of the hot water matrix, which kept the hotel without hot water for hours. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joaquín Soto Subgerente Ibis Santiago Manquehue Norte

Rainelly Families - 08/10/2018 AccorHotels certified review
« Good price, good location »

Minimal space, basic service but good enough, good price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rainelly Tatiana G., We very much appreciate your comments regarding your stay at the ibis Santiago Manquehue Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalia Abuhadba Subgerente Ibis Santiago Manquehue Norte

Nelson Business - 06/10/2018 AccorHotels certified review
« Normal »

Fue normal...

Anonymous Couples - 04/10/2018 AccorHotels certified review
« Needs Improvement »

The bathroom was dirty and the breakfast was missing a lot of items, they take too much time to replace the food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone K., Thank you for taking the time to tell us about your experience at the ibis Santiago Manquehue Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Joubert Gerente General Ibis Santiago Manquehue Norte

Ruby C. Business - 01/10/2018 AccorHotels certified review
« Very noisy »

The facility is old. And outside has very noisy sounds frequently during midnight. I called the reception, they told me it is the noise from the outside, nothing they can do. But even though i close the window, I can hear it loud and clear. It was terrible the experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chun-Hui C., Thank you for taking the time to tell us about your experience at the ibis Santiago Manquehue Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Joubert Gerente General Ibis Santiago Manquehue Norte

Solo travel - 28/09/2018 TripAdvisor review
« All Excellent! »

I stayed at the Ibis Manquehue North for 2 nights. All excellent! The staff were very helpful and courteous, the room was clean and spacious and the breakfast was very nice. I would highly recommend this Hotel. Price is the best incentive ...

Lindi Couples - 22/09/2018 AccorHotels certified review

Alles ok

Guilherme Families - 20/09/2018 AccorHotels certified review
« Good stay »

Simples room. Confortable. Helpful attendants. Nice hotel. Good location

Anonymous Couples - 17/09/2018 AccorHotels certified review

Impecable

Fernanda Business - 10/09/2018 AccorHotels certified review
« Very good »

The room was clean and quite. Very good experience.

Karla M. Business - 10/09/2018 AccorHotels certified review
« Dirty bathroom »

Good beds but you guys need to be careful with the bathroom and towels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karla Stephanie m. Quintana, Thank you for taking the time to tell us about your experience at the ibis Santiago Manquehue Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Joubert Gerente General Ibis Santiago Manquehue Norte

Flávia A. D. M. M. L. O. Solo - 09/09/2018 AccorHotels certified review

Tranquilo, dentre as espectativas

Lilian M. Couples - 06/09/2018 AccorHotels certified review
« agradable »

regular

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Lilian M. De La Fuente, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Santiago Manquehue Norte. Lamentamos que haya tenido demora al momento de su salida, muchas veces los procedimientos en este punto atrasa a las personas. Recomendamos que para una próxima estadía pueda solicitar su fast check out al momento de la llegada. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Natalia Abuhadba Subgerente Ibis Santiago Manquehue Norte

P T. Business - 04/09/2018 AccorHotels certified review
« Good »

Goo location. Breakfast can be improved. Every day the same hot meal is not ideal.

Rodrigo S. Solo - 03/09/2018 AccorHotels certified review
« Perfect »

Fair price, excellent localization.

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