Hotel - ibis Kochi City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Kochi City Centre Hotel

4.5/5 234 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • COCHIN INTL AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Your sleep is our priority in our 115 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

  • 115 rooms
  • 91 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 946 reviews

Our guest reviews for ibis Kochi City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 234 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Aparesh S. Couples - 15/01/2019 AccorHotels certified review
« Very good »

Hotel supported by excellent resources. Eager to offer services. Overall an extremely satisfying stay.

Srinivas M. Business - 14/01/2019 AccorHotels certified review
« Not bad..only impressed with breakfast.hotel towels , hand towel were worst..thought of taking pics and posted in social networks.. »

Reception was very slow..need to wait for almost 15-20 minutes without room at reception as they were still making room ready..stayed at room no#317..after that towels are bad..no proper cleaning at room...finally very bad.definately will not recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Srinivas, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajit Jose General Manager

Som J. Business - 13/01/2019 AccorHotels certified review
« Awesome »

Super Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Som, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ajit Jose General Manager

Sonny S. Families - 13/01/2019 AccorHotels certified review
« Family reunion in great Ibis Hotel »

It was an Awesome experience stay with IBIS Hotel City Center, Hotel Manager Mr Mihir, gave us great accommodations to the point to his kindness going out of this was to make sure we had a Great Stay. Any one Checking In Kochi City Center IBIS look for Manager Mr Mihir. We wish him all the success at the place . Good luck S. Family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irfan, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Mahidhar S. Couples - 10/01/2019 AccorHotels certified review
« Good clean hotel »

The staff is helpful, considerate and polite. Good food. Maintained property, clean rooms. The rooms are a bit smaller. Gym equipment is in excellent condition. The central AIR CONDITIONING in the hotel is weak. Even the rooms are hot after choosing temperature of 18 degrees also.

Bobby M. Solo - 08/01/2019 AccorHotels certified review
« Overall I was happy »

Friendly staff. The only thing i missed was the BAR.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bobby, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Sherif F. Solo - 08/01/2019 AccorHotels certified review
« have a problem »

the hoel is good . but i had a problem that during check out the reception guy burn 2000 point from my points by mistak and inform me that it canceled and refund again to my account which is not done till now .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sherif, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Also points have been credited back to your account which should reflect within 07 working days. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajit Jose General Manager

Ajit Families - 07/01/2019 AccorHotels certified review

Good stay . Housekeeping staff are excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajit, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Abdul J. Friends - 06/01/2019 AccorHotels certified review
« Good »

First of All I’m Abdul J.. Benna I. is my friend and we came to attend his wedding function. It’s was a good experience. I would recommend to add few services like availability of multi sockets which support USB ports. Also I would recommend to educate all your staff regarding the important needed places like nearest Masjid, temple, shopping mall beauty centers for men and women etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Sriprakash M. Friends - 05/01/2019 AccorHotels certified review
« EXCELLENT »

This is my second time at this IBIS in Kochi. I returned since my first visit in December 2017 was great. The services, facilities and customer service continues to be GREAT. Every staff person - right from the guards, front desk, housekeeping and restaurant staff are all consistent in their courtesy and professionalism. We had 4 rooms this year - December 2018 and I will keep comijng to this hotel each time I would need to with friends...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sriprakash,, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Prashanth N. Families - 02/01/2019 AccorHotels certified review
« Great . BF should have been included instead of nickel diming the guest. »

Excellent. This is my third stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ajit Jose General Manager

Avinash N. Families - 02/01/2019 AccorHotels certified review
« great »

everything was good, it will be better if room size is bit more, Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ajit Jose General Manager

S. A. Business - 30/12/2018 AccorHotels certified review
« Awesome experience and completely satisfactory! »

I must confess that IBIS is awesome. I really enjoyed my 6day stay here. Hospitality and ambience are heart of IBIS, the staffs and house keeping people are amazing. I had to extend my stay and spent two days in another hotel nearby after staying in IBIS, which I don't wanna disclose the name but eveyrtime I missed something, I remembered IBIS saying, if it was IBIS then I would got hot water in wash basin too. If it'S. IBIS... and the list goes on... In IBIS initially in the washroom though I didn't find any shampoo or other aminities, when I just called the guest service and asked for whatever aminities I required and it was provided with in next 5 minutes which I really loved & that'S. much appreciated. Your buffet breakfast and dinner covers a greater variety of cuisine which no one can never finish tasting at one sitting. Ibis is a great choice for business, family and traveller'S.. I would highly recommend IBIS Kochi to everyone who'S. looking for a decent budget hotel to book. I had few glitches like AC temperature was a bit Inconsistent. I booked twin bed room. Beds were constantly moving due to wheel in them (probably you should lock the wheels). But as the Bible says love covers multitudes of sins, likewise the Love of IBIS staff covers all these glitches here and there. I believe IBIS'S. backbone is there courteous and lovable staff'S.. Good job IBIS, keep up the good work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. S., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Dinkar M. Business - 28/12/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ajit Jose General Manager

Rahul Business - 26/12/2018 AccorHotels certified review

It was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ajit Jose General Manager

Rushi T. Business - 26/12/2018 AccorHotels certified review
« horrible »

Reception staff is rude and they don't even communicate properly.They cancelled my room with out any prior information and allotted me a room I don't even want to describe. Because of logistics arrangement staff I had to wait one and half hour on the road at 10 pm. Even after that, there is no communication from the staff and upon that they shouted back to me when I asked about the situtation. Wow what a hotel!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boyina Rushi t., Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajit Jose General Manager

Rahul G. Families - 26/12/2018 AccorHotels certified review
« It was decent stay »

It was decent stay. However felt the service is bit sluggish in nature. There was instance where we had to call the house keeping for basic toiletries, that too immediately after checking in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rahul, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajit G.

Abhishek R. Couples - 25/12/2018 AccorHotels certified review
« Looking forward to my next pleasant stay. »

Great service by IBIS Kochi City Centre staffs. Extremely friendly and always going the extra mile to ensure my stay here is beyond expectation. Not to forget the wonderful staffs at Spice It Restaurant, chef is highly recommended!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abhishek, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose

Somkumar N. Couples - 24/12/2018 AccorHotels certified review
« Good hotel in prime location and good food »

Everything was excellent except the house keeping. Bathroom had urine smell as result of non flushed wc . Also dental kit was available only for 1 person when room is booked for double occupancy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajit Jose General Manager

Liza T. Business - 22/12/2018 AccorHotels certified review
« Very disappointing experience. »

I am a silver member and have stayed with IBIS in different locations in India and abroad. Stayed in Kochi for 5 days and my stay was less than satisfactory on many levels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liza, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on +9… during your next visit to The Kochi City. Sincerely, Ajit Jose General Manager

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