Hotel - Mercure Milano Solari
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Mercure Hotel

Mercure Milano Solari

Via Pietro Orseolo 1 
20144  MILANO
ITALY

867 reviews
TripAdvisor Rating Based on 867 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 14:00 / 19:30 - 22:00
    • Opening hours : Week-end 07:00 - 12:00 / 19:30 - 22:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

59 perfectly soundproofed contemporary rooms with autonomously controllable A/C and free WIFI. The crowning glory is the Privilege Suite on the 6th floor, which has a terrace with panoramic view and boasts the most modern and exclusive facilities.

  • 59 rooms
  • 33 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Web TV
    • Pay per view channel(s)
    • Free access with phone card
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 943 reviews

Our guest reviews for Mercure Milano Solari

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 867 reviews
AccorHotels certified review
Agnes C. Couples - 07/08/2017

Elena and Moussa were incredible and made our stay memorable. We really enjoyed our city trip to Milano.

AccorHotels certified review
Anonymous Couples - 07/08/2017
« A quick stop »

A good overnight stay, friendly staff, found more expensive than expected however that is Italy as a whole not just this hotel

AccorHotels certified review
Paul C. Couples - 07/08/2017
« Unfriendly and unprofessional staff / bad experience »

The hotel stay was ok for a Mercure hotel. When we arrived on the 1st of August, the reception staff (by the name of Moussa) indicated that there was only valet parking available for our car. We accepted this option and we went to tour the car with the representative of the garage where the car would be parked. We signed a document that was then handed to the hotel indicating the scratches on the car with great detail. When the car was returned to us, the right hand side passenger door was scratched, which was not marked on the paper we had signed with the valet parking. Upon seeing this, the hotel staff (same person as when we checked in - Moussa) refused to help with anything. We had to argue with him in the lobby before he even accepted to call the garage. They left us with the garage representative, and almost threw us out of the reception area since they did not want other guests to hear the conversation. Asking Moussa to inform his manager resulted in blatant refusal from his side, and his indication that our problem was not his problem and that he did not care. We managed to negotiate with the garage a 150 EUR payment for the damages, when the car will cost at least double that to have fixed in France, since the whole door will have to be repainted. In the end the hotel staff not only refused to help us out, the totally discharged themselves of the problem, saying that it was our fault, since we accepted the valet parking, and this was not their responsibility. We wound up losing an entire day of our vacation for this, and were unable to do the activities we had planned for that day.

AccorHotels certified review
Paul Couples - 01/08/2017
« Satisfactory »

Overall facilities were OK, however the air conditioning in the room did not work and was difficult to sleep, especially given it was the middle of summer.

AccorHotels certified review
Di Business - 15/07/2017
« Very grateful and happy time  »

Everything was great and beautiful. Excellent location and attractions all was around or 10 min by metro or by walk

AccorHotels certified review
Yosi Families - 08/07/2017
« Great hotel, location »

Nice modern room though bit small for 2 adults + 1 toddler.

TripAdvisor review
Business - 04/07/2017
« Business trip »

The hotel is located in good area, easy to use Metro to get to railway station (2 stops) for getting to Malpensa airport. Staff is really friendly and helpfull, they even sell metro tickets so no need to do that at metro station. Breakfast is ok or so for Scandinavian traveller. You can choose if you want to have just coffee or bigger buffee.

AccorHotels certified review
Jim Solo - 13/06/2017
« Good value, clean room, safe, pleasant employees »

Pleasant and restful

AccorHotels certified review
Tom Solo - 07/06/2017
« Not value for money »

Bathroom poorly designed. Coffee cups were a joke. Bar understaffed.

AccorHotels certified review
Juan C. Couples - 24/05/2017
« Everything correct »

Usually no complaints. The only thing was that the room was very cold and the air conditioning did not work well at all

AccorHotels certified review
Katrin Business - 19/05/2017

The hotel is well situated right in front of a tram station and not far from Metro. Walking distance to Naviglio Grande with great dinner options. The hotel itself is in good condition, very clean and good breakfast. The air conditioning did not work (May) but in my room (#506) the temperature was alright.

AccorHotels certified review
Anonymous Couples - 03/05/2017

The safe and kettle were not working. Reception was informed but didn't do anything. There were snags in the pillowcase......

AccorHotels certified review
Anonymous Couples - 22/04/2017

Room was clean and comfortable, facilities in room were OK, but room was too hot and air conditioning not turned on.

AccorHotels certified review
Anonymous Business - 15/04/2017

All good. Perhaps a little warm, but it's the season where aircon is still 'illegal'.

AccorHotels certified review
Anonymous Families - 12/04/2017

Hotel close to transport links, friendly helpful staff, clean comfortable room and good breakfast selections.

AccorHotels certified review
Anonymous Business - 11/04/2017

A reliable internet connection is essential for my work. The internet at this hotel was virtually unusable. The signal strength was high, but the connectivity was terrible---I was not able to get online despite what appeared to be a good connection to the hotel network.

AccorHotels certified review
Anonymous Couples - 11/04/2017

Wonderful. All employees very very nice.

AccorHotels certified review
Anonymous Families - 28/03/2017

Very polite staff, clean. Well located. Car parking was far to expensive. I had 2 problems with the hotel room, one of which was solved, the battery in the safe was low so the safe did not work. The other problem was the glass door in the shower did not close, and still didn't when we left

AccorHotels certified review
Anonymous Families - 20/02/2017

terrible I had to go two three executive rooms before i found one that was OK. The first I was offered the Door would not lock and a bulb in the bathroom did not work .poor house keeping. The second room the safe did not work. While changing from room 2 two 3 I was stuck in the lift for over 25 minutes

AccorHotels certified review
Anonymous Couples - 17/02/2017

Reception staff were friendly and efficient - room was clean and tidy & hotel is conveniently located.

Our most recent 20 reviews
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