Aparthotel Adagio Abu Dhabi Al Bustan

The staff and facilities are excellent and any minor maintenance problems are solved immediately. The cleaning staff are good, the beds good and we will miss the cleaning staff and their professionalism. Sadly, there are now too many people who are unfamiliar with how to live in an apartment as the level of late night noise from screaming children in the corridors and loud music now means we are going to move elsewhere. Its not the fault directly of the hotel but when you have up to five or six people living in a two bedroom apartment next to you and four of them are still up screaming and running around after 11pm at night, its hard to put up with it, so we choose not to. There really should be a reminder to families that bouncing a ball on the floor, or bouncing a ball off the walls late at night isn't acceptable. The parking is a good, safe secure area as long as you don't mind the persistent Bentley owner who parks right across the fire exits, the young lady who parks in the disabled spaces all the time rather than walk 10 metres, and the Land Cruisers dumped all over the place rather than in a parking space. Watch out for the Le Mans drivers as well - they call themselves valet parking but they are really quite good at leaving rubber on the car park floor. Overall its a place I wouldn't hesitate to use again for a couple of nights but unless things improve we wouldn't say there long term.

Room was a little state at first. but stay was good.

The hotel was quite The staff was very kind and helpful The hotel location quite isolated The furniture needs to be renewed

Awesome, speechless..will recommend to others..mabuhay!!

Please recognize the following staff members: Gayan, Rohan, Manly, Ei Ei, Re Ahn, Reinnetta, Mildred, Marco, Carol, Simo, Hamza, Fatima, Puja, and LauraLace. They all provided me great service from housekeeping, pool bar, restaurant, coffee shop, and the front desk.

Excellent stay and room facilities The only issue was delays at cbeck out due to non availability of sufficient stacc

More attention to detail as far as servicing the apartments would have made a big difference. The apartment we were shown to 1st hadn't been cleaned. The next apartment didn't have enough towels & toiletries. Cleaning was basically sweeping stuff under beds & wiping down surfaces without moving anything - crumbs we left on the dining room table & mats not moved.

Awesome

The experience was great and exceeded expectation. I stayed at the apartments for 3 months last year and the reason for coming back was the great service displayed by all staff. Hamza the front desk staff member has been great everytime I stayed, he goes beyond role to need/ exceedcustomer needs

Stayed in 1-room studio apartment for two months during my business trip. First off, the apartment was lovely, tastefully appointed and clean (despite where you can notice small spots of moulds started to appear on the walls). The kitchen utensils and appliances are on top notch that makes my simple cooking a breeze. It would have been perfect if the apartment is fitted with a dish washer and a mini coffee maker. The housekeeping department could have been better with their daily routines despite getting constant call from me as most of the time, they left my apartment with no towels and toiletries after cleaning. They don't replenish the coffee/tea/sugar sachets nor does the dishes which placed in the kitchen sink. The amenities such as the gym and pool are just so perfect, making my two months stay here more healthy and sweaty! :-) The guy at the reception counter (Mr. Hamza, i hope i don't get his name wrong) could not have been more kind and gracious. All my calls and enquiries are well handled and never been a day when I passed by the reception without hearing him greeting me. Kudos to his PR skills! Looking forward to be here once again for another two months stay in August!

The hotel is quiet with good facilities. Sufficient space and a good design. Would have liked a table for eating but that's all.

Excellent staff and service.

The ambiance in the hotel was neat and clean, for the amenities/service provided by the hotel and staffs I can give 10 out of 10. My only concern was the breakfast at the pepper restaurant, where there is no change in menu during my stay. I would recommend to have a change in menu at lease on a weekly basis.

We were directed to parking 3 of Adagio (staff from Novotel) and was informed that there is an access from there going to the Main Reception - only to find out that an access card is needed. We took out luggages out already and it was really hot in P3...I called the number listed on Booking.com and I gave the details of my booking and our current situation in P3. Someone cam and he showed us the lift going to Ground Floor, by the time we were already out of the lift, we found another door leading to the hotel and an access card is again needed! How could i have an access card whereinfact we were instructed to go first to P3! By the way, I was with my brother's family-with his pregnant wife and small child. As i walked along the pathway, I saw the entrance to the Main reception, called my family and inside we were greeted by the staff. Special thanks to Mr Hamza who helped me with my booking process and offering me an upgrade of the room. He apologized for the inconveniences we have experienced. He has also given all the best possible option we could have while spending our staycation for 2 days, and it actually paid off, since the rooms were huge, although I would have preferred to have a higher room floor. We extended our stay for another night and thanks to Hamza for his help making sure our stay is worthwhile.

Stay was excellent and we felt like at home. Only thing I feel like need some improvement is in the breakfast buffy, buffy was almost same day and it would be more better if we have change in menu day by day. Other than that I feel all the arrangement and comfort you gave was excellent. Will definably like to refer the place to any of my friends.