Hotel - Aparthotel Adagio Abu Dhabi Al Bustan
Adagio Hotel Adagio Hotel

Aparthotel Adagio Abu Dhabi Al Bustan

4.5/5 266 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 269.00 AED Non member rate
From 255.55 AED Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Copy/print service available
See all services

Hotel location

Our apartments

Our 279 apartments ranging from studio to 3 bedrooms are fully equipped with fitted kitchen, contemporary living space, high speed Internet connection, 42" satellite TV, stylish bathroom and laundry facilities.

  • 279 apartments
  • 200 non-smoking apartments�
  • 97 family apartments
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our apartments fittings
4.4/5 AccorHotels Rating 922 reviews

Our guest reviews for Aparthotel Adagio Abu Dhabi Al Bustan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 266 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Friends - 12/02/2019 AccorHotels certified review
« short stay »

it was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., Thank you for staying at Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were overall pleased with your stay. Looking forward to welcoming you again in the near future. Best regards, Souffian Zaeraoui General Manager

Lucie Solo - 05/02/2019 AccorHotels certified review
« Excellent quality service »

The staff was very kind and always smiling! The apartment was huge and well furnished.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Lucie, Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and are delighted that our apartment features as well our team's hospitality have met your expectations during your visit. Thank you for your wonderful comments and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

Ibrahim Friends - 04/02/2019 AccorHotels certified review
« Great apartment »

The apartment was nice and the reception was quite good. Helped us check in quickly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ibrahim, Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you were pleased with our apartments, as well our reception guest services during your visit. Thank you for your comments, and it will be our pleasure to welcome you again soon. Best regards, Souffian Zaeraoui General Manager

Annie Business - 03/02/2019 AccorHotels certified review
« Home away from home »

The staff were professional and attentive. Reception, housekeeping, maintenance, bell boys etc. I came here with a new born baby and we settled in very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Annie Thank you for your positive feedback following your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. Knowing that we have made your stay feel like home away from home is truly rewarding. Your kind compliments towards our "heartists" hospitality and services attitude will serve as an inspiration in our continuous endeavor to meet our guest expectations. We are grateful for your lovely comments, and look forward to having you with us again soon. Best regards, Souffian Zaeraoui General Manager

Selena W. Families - 01/02/2019 AccorHotels certified review
« Great spacious room »

Room 1155 were generally ok except for the toilet standing shower area in both toilets which was poorly designed. It floods the toilet when we shower which caused such inconvenienced as we need to put a lot of towels on the floor to avoid slipping on the puddle of water! Some of the front desk staff were rather unfriendly except for Ms Si Si & Mr Shiraz

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Selena W., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. Glad to note that you were overall satisfied with your stay and were pleased with our spacious rooms. Rest assured, your feedback regarding the bathroom has been addressed with our Engineering team for necessary actions. Please accept our sincere apologies for the inconvenience caused. Nevertheless, I will make sure to pass on your kind compliments to Sisi and Shiraz. Your comments will surely serve as an inspiration not only to them but to the entire team as well. Thank you for your kind feedback. It is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. We look forward to serving you better in a future stay. Best regards, Souffian Zaeraoui General Manager

Aa Families - 30/01/2019 AccorHotels certified review
« Great »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. AA, Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you had a great and comfortable stay. It will be our pleasure to welcome you again soon. Best regards, Souffian Zaeraoui General Manager

Adel H. Business - 26/01/2019 AccorHotels certified review
« Great service »

Great and very professional. Attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adel h., Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you were well impressed by the hospitality and service attitude of the team during your stay. Thank you for your positive comments and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

Richard Solo - 19/01/2019 AccorHotels certified review
« Excellent »

Excellent from start to finish. Very friendly staff, nice, spacious comfortable room. I had everything I wanted. Great wellness at next door novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Richard, Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted to have exceeded your expectations during your stay. It is also great to see that you were pleased with our rooms and wellness facilities, as well impressed with our friendly "heartists" during your visit. Many thanks for your marvelous comments, and it will be our pleasure to welcome you again soon. Best regards, Khalil Aaguig Operations Manager

Anonymous Business - 19/01/2019 AccorHotels certified review
« Short saty »

The room was good but the cleaner below expectation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for your kind feedback following your stay at the Aparthotel Abu Dhabi Al Bustan. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that corrective actions will be taken in order to address your comments regarding the Housekeeping services and to avoid future recurrences. Your feedback is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. Once again our apologies, and we earnestly hope that you will give us the opportunity to regain your confidence in us. We look forward to welcoming you again. Sincerely, Khalil Aaguig Operations Manager

Faten B. Families - 17/01/2019 AccorHotels certified review
« very satisfying »

The room was spacious and clean. I was very pleased and I would definitely choose Adagio again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Faten B., Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that our room features have met your expectations during your stay. Looking forward to welcoming you again in a future visit. Best regards, Khalil Aaguig Operations Manager

Bader Families - 17/01/2019 AccorHotels certified review
« Awesome »

Beautiful and cozy place,, close to many interesting places and malls

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bader, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased our location and accommodations during your visit. It will be our pleasure to welcome you again in the near future. Best regards, Khalil Aaguig Operations Manager

Florence Solo - 13/01/2019 AccorHotels certified review
« Stay @ Adagio »

Housekeeping needs to addressed; unit are not well cleaned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Florence, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Abu Dhabi Al Bustan. I am sorry that your overall experience did not meet your full satisfaction; please allow me to express my sincerest apologies. Please rest assured that we will take the necessary actions to address your comments regarding the housekeeping cleaning services. Thank you for your comments. It is important to us in our ongoing efforts to improve the level of our services to enhance guest experience. Once again our apologies, and we hope that you will give us the opportunity to serve you better in a future visit. Sincerely, Khalil Aaguig Operations Manager

Greg Families - 13/01/2019 AccorHotels certified review
« Great facilities and helpful staff »

Used the gym and pool a lot, brought a lot of our own cutlery, pots and pans as the room did not have much, good service, zoom market excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Greg, Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with our facilities as well our team's hospitality and service attitude during your stay. Kindly be informed that you may request additional cutleries and pots from our housekeeping. Thank you for your comments and we look forward to welcoming you again soon. Best regards, Khalil Aaguig Operations Manager

Anonymous Friends - 13/01/2019 AccorHotels certified review
« Spacious »

The value is worth it. Very spacious. The staff were friendly and accomodating. The only problem we had was we were not able to connect to the internet the whole time we stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R, Thank you for staying at the Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you were pleased with our accommodations, and team's hospitality during your visit. Nevertheless, we are sorry that you were not able to connect to the WiFi services during your stay. The relevant department will check and rectify should there be issues with the connection. Please accept our apologies for the inconvenience caused. Thank you for your comments and we look forward to welcoming you again soon. Best regards, Khalil Aaguig Operations Manager

NorthStar58903671931 Solo travel - 10/01/2019 TripAdvisor review
« Worst Customer service »

I had worst service ever in this hotel!!No one answered the phone I called many times the operator and reception and bill service around 10pm I had to go downstairs to the reception and they said sorry and they let me wait for 40 minuets until the bill guy came to me ,there was only one bill guy and one receptionist Called Sisi...and the duty manager Sabina kola and also she was busy to get our feedback and complain about her hotel services when I asked the receptionist to called her and she answered me she’s busy in meeting and she was in the reception after few minutes and she even didn’t came to ask me what’s the matter. How you hired careless people like this?!?I had bad days in this hotel the service was worst ever and you have few staff to serve this hotel only 1 bill guy and 1 receptionist how it’s come ?!?!I will never recommend this hotel to my people

Our hotel has responded to the review
Our hotel has responded to the review

Dear NorthStar58903671931, Thank you for taking the time to share with us your concerns. We sincerely apologize for your disappointment during your stay. I have shared your valuable feedback with the the relevant department in order to take the necessary actions to improve in these service shortfalls and avoid future repetitions. Your feedback is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. Once again our sincere apologies, and we earnestly hope that you will give us the opportunity to regain your confidence in us. Sincerely, Khalil Aaguig Operations Manager

Mailyn V. Families - 07/01/2019 AccorHotels certified review
« SUPERB »

MY FAMILY LOVES IT, THE KITCHEN TOILET AND THE SPACE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Mailyn V., Thank you for staying at Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with our apartment features during your stay. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Best regards, Khalil Aaguig Operations Manager

Anonymous Families - 06/01/2019 AccorHotels certified review
« Satisfied with cleanliness, very spacious and great service »

Staff were courteous and accommodating with all our needs. Since our flight was still late at night we were given a 2 hour late check out which we greatly appreciated. Great amenities and apartel was very spacious. Good for family vacation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is delight to see that you were pleased with our apartment features as well our team's hospitality and service attitude during your stay. Thank you for your positive feedback, and we look forward to having you with us again soon. Best regards, Khalil Aaguig Operations Manager

Jackson M. Families - 06/01/2019 AccorHotels certified review
« Very good »

Very good apartment, big rooms, nice kitchen, cleaning staff did a very good job every morning, nice location too, free secure parking. I will definitely use this apartment again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jackson M., Thank you for staying at the Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you were pleased with our location, apartment features, parking facilities, as well impressed by our team's hospitality and guest services during your stay. Thank you for your marvelous comments and we look forward to welcoming you back on your return Best regards, Khalil Aaguig Operations Manager

Anonymous Families - 03/01/2019 AccorHotels certified review
« Not very good »

The apartment and the facilities were wonderful but service was very poor. I booked a 3 bedroom apartment for 6 adults, 2 children and 2 infants. We were provided with 4 bedroom apartment-very nice and wonderful. However, 2 cups were provided, 4 towels were provided and small pots were provided. We asked for rice cooker but were refused. I asked for more cups and more towels several times but no response. There was no toaster and even the kettle was a small one. To make tea for every one, the teapot was too small and even the pot was small. There were not much pots to cater for 6 adults.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Abu Dhabi Al Bustan. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. Kindly be informed that we do not provide rice cookers in the apartments. Furthermore, the toaster is inside the kitchen cupboard. Meanwhile, our kettles are the regular 1.2 liters. Likewise, your comments regarding the request delays have been addressed with our Housekeeping team. Please rest assured that we will take the necessary actions to improve in the service shortfalls noted during your stay. Nonetheless, we are glad to see that you were pleased with our apartment features during your stay. Thank you for your kind feedback. It is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. We look forward to serving you better in a future stay. Sincerely, Khalil Aaguig Operations Manager

Rich Solo - 02/01/2019 AccorHotels certified review
« great stay, disappointing check out »

Read my review on Google. My room & stay were terrific. Check out was not. I had to wait more than 10 minutes in the morning for someone to appear at the desk. I was told there is no overnight shift, but I had told the lady at the desk the night before that I was leaving early and she never bothered to offer that information. I was on my way to an international flight, and didn't need the delay. Better communication requested. There is no sign posted, no word offered in advance, and no way to reach someone directly if you're waiting. The security guard on duty was very kind to assist but that's not his job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rich, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. Glad to see that you were overall pleased with your stay. Nevertheless, I am truly sorry about your experience during your check-out. Please accept my sincere apologies for the inconvenience caused. Rest assured, remedial actions will be taken by our Front Office team in order to avoid such occurrences in the future. Thank you for your kind feedback. It is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. We look forward to serving you better in a future stay. Best regards, Khalil Aaguig Operations Manager

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