Aparthotel Adagio Abu Dhabi Al Bustan 4 stars

TripAdvisor rating 4.5/5 468 reviews
Aparthotel Adagio Abu Dhabi Al Bustan
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+ 16 Services
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Room 1

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Hotel extras

  • Fully-equipped kitchens

  • Spa and fitness facilities

  • Outdoor swimming pool

  • Free WIFI

  • Private indoor car park

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • Room service

Hotel location

Aparthotel Adagio Abu Dhabi Al Bustan

Shk. Rashid Bin Saeed
St/Rabdan St

abu dhabi
united arab emirates

Tel: +97125086444

Fax: (+971)2/5016333

Contact email

Check-in from 14h00

Check out up to 12h00

  • AD BUS STATION :  

  • By plane

    ABU DHABI At 24km / 14.91 miles

GPS :24.42917, 54.42825

Our accommodations

Our 279 apartments ranging from studio to 3 bedrooms are fully equipped with fitted kitchen, contemporary living space, high speed Internet connection, 42" satellite TV, stylish bathroom and laundry facilities.

STUDIO APARTMENT

  • Max. number of persons: 3
  • Area: From 40
  • Bedding and towel
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

ONE BEDROOM APPARTMENT

  • Max. number of persons: 4
  • Area: From 92
  • Bedding and towel
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

Executive One Bedroom Apartment

  • Max. number of persons: 4
  • Area: From 97
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bedding and towel
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

TWO BEDROOMS APPARTMENT

  • Max. number of persons: 6
  • Area: From 125
  • Bedding and towel
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

THREE BEDROOMS APARTMENT

  • Max. number of persons: 8
  • Area: From 170
  • Bedding and towel
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

Executive 3 Bedroom Apartment.

  • Max. number of persons: 8
  • Area: From 180
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bedding and towel
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

Our guest reviews for
Aparthotel Adagio Abu Dhabi Al Bustan

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,146 reviews

tripadvisor

TripAdvisor Rating 4.5/5

468 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Spacious and comfortable

Customer review rating 4.4/5

Laly Families - 09/10/2019 AccorHotels review

The room is very spacious. Bathroom, kitchen and living rooms area clean.

Dear Ms. Laly, Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. It is great to see that you were pleased with our apartment features during your visit. Many thanks for your kind feedback, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

Great stay

Customer review rating 4.4/5

Wella U. Families - 08/10/2019 AccorHotels review

we all enjoyed our stay and will surely come back

Dear Ms. Wella u., Thank you for staying at Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you had a great and enjoyable stay. It will be our pleasure to have you with us again very soon. Best Regards, Souffian Zaeraoui General Manager

Perfect stay. Lovely staff at reception.

Customer review rating 4.4/5

Nalin B. Couples - 07/10/2019 AccorHotels review

Cleaned Room Well equipped Quick service for all requests Lovely staff at front desk Special thanks to Ms. Si Si But did not received the points to my le club account

Dear Mr. Nalin B., Thank you for your wonderful comments following your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is delightful to see that you had a perfect stay with us and were well impressed by the hospitality and guest service of Sisi from our Reception. I am sure that she will be elated by your kind compliments and special mention. Likewise, kindly be informed that your Le Club points have already been credited to your account. Many thanks for your positive feedback, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

No washing bowl or sufficient cereal bowls

Customer review rating 4.4/5

Marcus C. Business - 07/10/2019 AccorHotels review

Friendly obliging and helpful but no washing bowl to reduce water consumption.

Dear Mr. Marcus c., Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We are glad that you were overall satisfied with your stay with us and were pleased with our team's service attitude. Nevertheless, your feedback on the cereal bowls has been shared with the concerned team for appropriate actions. Many thanks for your feedback, it is important to us in our ongoing efforts to improve and enhance our guests' experience. We look forward to welcome and serve you better on your next visit. Kind regards, Souffian Zaeraoui General Manager

It was an excellent stay and convenient amenities

Customer review rating 4.4/5

Anonymous Couples - 06/10/2019 AccorHotels review

We stated for 2 nights. The apartment was well equipped and we had a quiet room which satisfied our request. The grocery store downstairs was convenient and ise of the Novotel gym pool and massage helped a great deal to relax.

Dear Mr. A., Thank you for your comments following your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. We are happy that you had an excellent stay with us and were pleased our apartments, amenities and wellness facilities, as well the conveniences nearby. Many thanks for your kind feedback, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

Feels like home

Customer review rating 4.4/5

Ee Business - 06/10/2019 AccorHotels review

I would like to thank Mr.Mohamed Badry for his exceptional efforts to make my short stay relaxing, even i arrived late night he did his best to make room upgrade and make sure that anything i need to be arranged, and in the morning he was available and checked that everything was fine, i would like to thank him again and also to thank Ms.Sisi in the reception in morning for her nice welcoming style in the morning

Dear Mr. ee, Thank you for your comments following your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is always a pleasure to see "heartists" being recognized in reviews for their remarkable guest service and hospitality. Mohamed Badry and Sisi will surely be elated by your compliments and appreciations. Many thanks for your marvelous comments, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

Not Bad and Not so good.. Very much average

Customer review rating 4.4/5

Karna M. Business - 02/10/2019 AccorHotels review

Still lot to improve as a hotel apartments, house keeping services is poor

Dear Karna M., Thank you for your feedback following your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is truly regrettable that your experience during your stay fell below your expectations. Allow me to express my sincere apologies. Please rest assured that we have noted your comments and will take necessary remedial actions to improve in our shortfalls. Once again our apologies, and thank you for your valuable critics. It is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Souffian Zaeraoui General Manager

Awesome in perfect for family bonding

Customer review rating 4.4/5

Dennis B. Families - 30/09/2019 AccorHotels review

one day is not enough, very good experience I enjoy much with all my family ..thank you very much to all staff n God Bless..

Dear Mr. Dennis B., Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you and your family were pleased with your stay. Many thanks for your lovely comments, and we look forward to welcoming you again in the near future. Best Regards, Souffian Zaeraoui General Manager

Fantastic as usual

Customer review rating 4.4/5

Giuseppe Business - 27/09/2019 AccorHotels review

Is always a pleasure to stay in Adagio seems like the first time when I was there for 2 years. Thank so much for the assistance of the ladies Darlene, Sisi, Loriel at Adagio Reception, Christine and Marco at the lounge bar for serving good espresso.

Dear Mr. Giuseppe, Thank you for your loyalty to the Aparthotel Adagio Abu Dhabi Al Bustan. It is a pleasure to receive such lovely comments. I am sure that Darlene, Sisi, Loriel, Christine and Marco will be elated by your kind compliments and special mentions. Many thanks for your positive feedback, and we look forward to welcoming you back to another fantastic stay. Best regards, Souffian Zaeraoui General Manager

Great staff, poor hotel policies

Customer review rating 4.4/5

Anonymous Business - 26/09/2019 AccorHotels review

The hotel is great and the staff is amazing and helpful. My problem is with your hotel general policies. 1) you should hire more staff. On more than one occasion, I went to the front desk to ask for help and found lines of people waiting because most of the time you only have one employee . 2) same as above. When I checked in it took me an hour because you only had one employee at the front desk and she had a line of people to help. 3) when I wanted to check out at 630am, you had 0 employees at the front desk. I had an early flight in the morning so I had to leave and email your staff telling them I checked out. I have never seen a hotel that doesn't have 24/7 staffing at the front desk. 4) your security deposit policy. You actually charge the credit card for the security deposit instead of doing a pre-authorization like all hotels and rental car companies do. My credit card was charged AED 3000 and I was promised a refund within 14 days after checking out. It took almost a month to get that refund and that was after at least ten emails asking for it. I'd like to stress again that the staff was great and amazing, and none of the things I listed above are their fault.

Dear Mr. G, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Abu Dhabi Al Bustan. I am sorry that your overall experience did not meet your full satisfaction; please allow me to express my sincerest apologies. Your comments have been noted and please be assured that we will take the necessary actions to address observed shortfalls. Thank you for your valuable feedback, it is important to us in our ongoing efforts to improve the level of our products and services to enhance guest experience. Once again our apologies, and we look forward to serving you better in a future stay. Sincerely, Souffian Zaeraoui General Manager

Excellent staff and facilities

Customer review rating 4.4/5

Mohammed Solo - 19/09/2019 AccorHotels review

As usual, staff are very nice and helpful and the accomodation is very clean and comfortable

Dear Mr. Mohammed, Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that our accommodations, facilities, and team's hospitality have met your expectations during your stay. It will be our pleasure to have you with us again soon. Best regards, Souffian Zaeraoui General Manager

An exceptional service

Customer review rating 4.4/5

Norman A. Friends - 08/09/2019 AccorHotels review

I only stayed for one night in Adagio but the experience was exceptionally awesome! Upon check-in, miss sisi gave us a fast and smooth transaction, se was so friendly and accommodating. Mr. Ali the porter took our thing without asking, such a kind and professional way of dealing with customers! The room, it was great! Apart from it is clean, big, quite and cozy, it provides all the things i needed in a house. Overall, adagio is a place to come back! Thanks.

Dear Mr. Norman A., Thank you for staying at the Aparthotel Adagio Abu Dhabi Al Bustan. It is such a pleasure to receive such an amazing feedback. We are delighted that you were pleased with our accommodations as well impressed by the hospitality and guest service of the team. Sisi and Ali will surely be cheered by your kind compliments, and it will also serve as an inspiration to the rest of the team. Many thanks for your comments, and we hope to have you with us again soon. Best regards, Souffian Zaeraoui General Manager

Superb Receptionist and Wonderful Stay

Customer review rating 4.4/5

Engelbert Families - 05/09/2019 AccorHotels review

Its always a good experience staying with Adagio. Wide space and clean rooms. I would also like to commend the Filipina receptionist Loriel for a exceptional assistance. She has always been helpful, cheerful and active. Kudos!

Dear Mr. Engelbert, Thank you for your great feedback following your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. We are happy to see that you had a wonderful stay with us and were well impressed by the hospitality and guest service extended by Loriel of our reception. I am sure that she well be elated by your kind compliments. Many thanks for your lovely comments, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

Most staff are great, Darlene, Cisi, Mira, Chrystal, Rean& manly in particular.

Customer review rating 4.4/5

Mike C. Business - 02/09/2019 AccorHotels review

I have stayed for the most part of 2 years & while adagio is perfectly adequate the rooms are a little tired & need some attention. Sabina Kola was a huge asset for your hotel, the staff mentioned above are also excellent.

Dear Mr. Mike C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is great to note that you were well impressed by the hospitality and guest service of the team especially Darlene, Sisi, Mira, Christlle, Re-an, Manly and Sabina. I am sure that your special mentions and kind compliments will cheer and inspire them. Nevertheless, your feedback on the apartments has been noted and will be considered in future projects. Many thanks for your valuable comments, and we look forward to welcoming you again in a future stay. Best regards, Souffian Zaeraoui General Manager

staff are accommodating and the place is so good.

Customer review rating 4.4/5

Reina Couples - 01/09/2019 AccorHotels review

The room was big and very good value for money. the staffs are accommodating and very friendly.

Dear Ms. Reina, Thanks for your awesome comments following your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. We are thrilled that you were pleased with our accommodations as well impressed by the hospitality and guest services of the team during your stay. Looking forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

Mr

Customer review rating 4.4/5

Salem A. Families - 01/09/2019 AccorHotels review

It was amazing

Dear Mr. Salem A., Thank you for your positive feedback. Great to see that you had an amazing stay with us. We look forward to welcoming you back to the Aparthotel Adagio Abu Dhabi Al Bustan in the not so distant future. Best regards, Souffian Zaeraoui General Manager

Amazing family stay

Customer review rating 4.4/5

Mick M. Families - 30/08/2019 AccorHotels review

This is a lovely place to stay. From checking in to leaving my family of 5 were made to feel extremely welcome by all the staff. Breakfast was top class with a choice of Indian, Arabic, Chinese and European dishes as well as fresh fruit and vegetables. Without being prompted I was left a cake in our apartment on my birthday too. That was a lovely touch. We have stayed in many hotels over the years. We all agreed Aparthotel Al Bustan was the best.

Dear Mr. Mick M., Firstly, belated Happy Birthday! Many thanks for your lovely feedback following your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. We are truly inspired that you had an amazing experience and were extremely satisfied with our buffet breakfast during your visit. Once again, thank you for your marvelous comments, and we look forward to having your with us again soon. Best regards, Souffian Zaeraoui General Manager

The staff is what brings me back, time after time.

Customer review rating 4.4/5

Marcus P. Business - 30/08/2019 AccorHotels review

Darlene Sisi and the other front desk and cleaning staff are outstanding. They are always pleasant, professional and accommodating. Small complaints I might have with room issues are far outweighed by the outstanding experience they provide for the guests.

Dear Mr. Marcus P., We are happy to see that you were well impress by our "heartists" hospitality and guest services during your visit. Sisi, Darlene, and the Housekeeping team will be even more inspired by your compliments and special mentions. Many thanks for your delightful comments, and we hope to welcome you back to the Aparthotel Adagio Abu Dhabi Al Bustan very soon. Best regards, Souffian Zaeraoui General Manager

Superb Hospitality

Customer review rating 4.4/5

Sam C. Business - 29/08/2019 AccorHotels review

Upon check-in, I was greeted by a pleasant receptionist named Sisi who made my stay a seamless one. She was very friendly and resolved all matters with professionalism. She ensured that rooms are clean and tidy. I was given an exceptionally clean and quiet room as I had requested. All amenities were fully functional. Sisi was out on the frontlines as the face of the hotel, and I was left with a great first impression. Adagio Al Bustan will definitely be my choice when I visit Abu Dhabi again!

Dear Mr. Sam C., Many thanks for your wonderful comments following your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. We are delighted that you were well impressed by the hospitality and guest service rendered by the team especially Sisi of our Reception. Your kind compliments and special mention will surely elate her and serve as an inspiration to the rest of the team. Many thanks for your lovely comments, and we look forward to welcoming you back on your return. Best regards, Souffian Zaeraoui General Manager

Excellent stay

Customer review rating 4.4/5

Ahmed Families - 25/08/2019 AccorHotels review

Great 2 bed room apartment for my family. I like the everything in the apartment, very well arranged. Hope to repeat it again.

Dear Mr. Ahmed, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. We are delighted that you had an excellent stay and were satisfied with our apartment features during your visit. Thank you for sharing your experience, and we look forward to welcoming you again on your next visit. Best regards, Souffian Zaeraoui General Manager
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