Hotel - Aparthotel Adagio Abu Dhabi Al Bustan
Adagio Hotel Adagio Hotel

Aparthotel Adagio Abu Dhabi Al Bustan

4.5/5 146 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Copy/print service available
See all services

Hotel location

Our apartments

Our 279 apartments ranging from studio to 3 bedrooms are fully equipped with fitted kitchen, contemporary living space, high speed Internet connection, 42" satellite TV, stylish bathroom and laundry facilities.

  • 279 apartments
  • 200 non-smoking apartments�
  • 97 family apartments
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our apartments fittings
4.4/5 AccorHotels Rating 819 reviews

Our guest reviews for Aparthotel Adagio Abu Dhabi Al Bustan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 146 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 12/09/2018 AccorHotels certified review
« انسه »

The bathroom wasn’t clean from last checkout the cleaner should focus in every single details specially on the toilets

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will take the necessary actions to improve in shortfalls noted during your stay. Once again our apologies, and it is our hope that you will give us the opportunity to better serve you in the near future. We look forward to welcoming you again. Sincerely, Bruno Debray General Manager

Rowena H. Families - 10/09/2018 AccorHotels certified review
« Worst Hotel »

The receptionist were all very accommodating except for the Manager and Security. So strict you can't laugh a little loud, you're chatting should be in controlled and even watching tv in the sala should have a minimum sounds because the other room heard you, until we discovered that the structure of the hotel walls are all gypsum board even in their toilet, so obviously all the movements or chatting they will hear and same thing we also heard the noise of our neighbor esp. the children who were playing but we just ignored them since we don't want to ruin their stay esp. the kids. Will definitely wii not come back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Rowena H., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have noted your comments and appropriate actions will be taken. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno Debray General Manager

Teymour S. Business - 08/09/2018 AccorHotels certified review
« Personal »

Overall excellent as usual friendly and professional environment Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Teymour s., Thank you for staying at Aparthotel Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with our team's hospitality and guest service attitude during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Best Regards, Bruno Debray General Manager

Ching Business - 05/09/2018 AccorHotels certified review
« Comfortable and friendly. »

Overall everything is well maintained. Staff is helpful and friendly. Convenient to access to public transport i.e. taxi and bus. Bed is comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ching, Thank you for staying at the Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you had a comfortable stay and were pleased with our location, accommodations, and hospitality during your visit. Thank you for your comments and we look forward to welcoming you again soon. Best Regards, Bruno Debray General Manager

Sleiman G. Business - 03/09/2018 AccorHotels certified review
« My Experience in Adagio »

my feeling is the following: Adagio Hotel apartment is among the best in Abu Dhabi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sleiman G., We very much appreciate your wonderful comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an inspiration in our ongoing efforts to fulfill our guest expectations. Thank you for your positive feedback, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Bruno Debray General Manager

Elmer B. Families - 02/09/2018 AccorHotels certified review
« Super. »

Very good. We love it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Elmer B., Thank you for staying at the Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted to have met your expectations during your stay. Looking forward to welcoming back in a future visit. Best Regards, Bruno Debray General Manager

Waleid A. Families - 30/08/2018 AccorHotels certified review
« Excellent hospitality »

It is quite apartment with excellent facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Waleid A. We very much appreciate your wonderful comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is a delight to see that you were pleased with our apartment features, facilities and hospitality during your visit. Thank you again for your positive feedback. We look forward to welcoming you again, and hope your next visit will be as pleasant as the previous one. Best Regards, Bruno Debray General Manager

Nasser M. A. Friends - 30/08/2018 AccorHotels certified review
« Fantastic and Wonderful stay i wish it last forever »

Hi, The place is one of the best we have stayed at. It felt exclusive and the facilities matched this most of the time. The room were the biggest and the best layed out I have ever stayed in and the food/breakfast was great at the Z Everyone in the hotel was also very helpful and always deal with a smile. The staffs are really friendly. Make me and my friend feel very good. Especially my friend . This is what he told me. "Everyone here loves me so much, I like here" Truly speaking. I want to thank Miss Pooja from reception for her cooperative and understand of our situation , she assist us in her best way and never get tired of our repeated questions and always welcome us with great smile, she did her best to fulfill all our request and need , i will for sure coming again because of her . Also i want to thank Mr Kazem for his kind help during my stay also during both check in and check out , he made everything went smoothly and help me alot .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nasser Mohammed A., We very much appreciate your wondeful comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with Puja, Kazem and the entire team. I am sure that this feedback will serve as an inspiration to all of our staff in our ongoing efforts to exceed guest expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you again soon. Best Regards, Bruno Debray General Manager

Ebrahim Families - 26/08/2018 AccorHotels certified review
« Good stay »

I Stayed in this hotel many time but last time was not satisfied because of the reservation where I booked 3 bedroom apartment. I was given 2 bedroom plus one bedroom apartments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ebrahim, Thank you for your comments following your stay at the Adagio Abu Dhabi Al Bustan. We are glad that you were pleased with your stay despite some shortfalls. Please rest assured that we will take the necessary corrective actions to avoid such issues in the future. Allow me to express my sincere apologies for any inconvenience caused. Thank you for your kind feedback and we hope to welcome you again in the near future. Best Regards, Bruno Debray General Manager

Ismail. J. Families - 25/08/2018 AccorHotels certified review
« very nice & enjoied »

realy enjoied & my thanks to all staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. ismail. j, We very much appreciate your positive comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. It is a delight to know that your stay had been enjoyable. Your kind appreciation will surely cheer the entire team. Thank you for your wonderful feedback and we look forward to the pleasure of welcoming you again in the near future. Best Regards, Bruno Debray General Manager

Scott C. Friends - 25/08/2018 AccorHotels certified review
« Excellent »

The staff and management here are top knotch and should all recieve a raise in pay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Scott C., Thank you for your positive feedback following your stay at the Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted to have met your expectations during your stay. Looking forward to welcoming you again in a future visit. Best Regards, Bruno Debray General Manager

Amal Families - 18/08/2018 AccorHotels certified review
« The worst stay in Adajio »

This was the fourth time to book in Adajio and it will be the last Unfortunately the balcony was broken, how you dare to give a broken Balcony to a family with kids from 6 to 2 years old!!!!!!!! You should make sure before give it to us Moreover the toilet hose was also broken and that issue was not used to be found in your apartments The bathroom is so dirty especially in the corners there are lots of black things like bacteria because of the water and the humidity it seems that no body check it or even try to clean it The worst thing really i faced the food, once i ordered beriany checken , it came on time but with unhealthy yoghurt, there was bad green musty!!!!!! We are human not animals to give us this kind of food I am planning to avoid all of my family to stop book with you because you become unhealthy place to live I lived in 953 apartment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Amal, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments are being taken seriously, and we are looking further into what you have experienced with the biryani in order to take the necessary corrective actions and prevent future occurrence. Moreover, relevant departments have carried out the necessary rectifications regarding the balcony door handle as well the bathroom cleanliness. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again our sincere apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We look forward to welcoming you again. Sincerely, Bruno Debray General Manager

Steve Couples - 17/08/2018 AccorHotels certified review
« Nice place to stay, in fact so nice we’re staying longer! »

Great place, good facilities and friendly staff. Only reason not 10/10 is that the hot tub at the pool is over run with small children and has become an extension of the kids pool. No one enforces the no children under 10 rule and it is an unpleasant experience for adults wanting to soak in peace.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Steve, Thank you for your comments regarding your stay at the Aparthotel Adagio Abu Dhabi Al Bustan. We are delighted that you were overall satisfied with your stay and were pleased with our apartments, facilities, as well our friendly staff. It is also pleasure to note that you have decided to extend your stay. Nevertheless, I have brought your comments to the attention of relevant departments for appropriate actions. We very much appreciate your kind feedback and wish you a continued pleasant stay with us. Best Regards, Bruno Debray General Manager

Dr. R. Families - 16/08/2018 AccorHotels certified review
« Very good »

It was nice to stay at this hotel apartment. I would recommend to provide trash bin for all rooms and small amunt of soup for dish wash cleaning also tissue papers for all room at least for the first day. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. R., Thank you for your comments following your stay at Adagio Abu Dhabi Al Bustan. We are delighted that you were pleased with your stay. Thank you for your valuable feedback. Your kind suggestions have been noted and will be taken into consideration for future improvements. We look forward to welcoming you again soon. Best Regards, Bruno Debray General Manager

Angelica T. Friends - 14/08/2018 AccorHotels certified review
« Excellent »

The place is comfortable and spacious. All the staffs are accommodating with a smile especially the reception team. I will definitely come back and highly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Angelica t., We very much appreciate your positive feedback following your stay at Adagio Abu Dhabi Al Bustan. It is a delight that our accommodations and hospitality have met your expectations during your visit. Thank you for highly recommending us and we look forward to welcoming you back in the near future. Best Regards, Bruno Debray General Manager

Susan D. G. Families - 14/08/2018 AccorHotels certified review
« Restful day »

It was great to be in Adagio for a weekend. It gave me and my family and opportunity to be together. It was wonderful to have breakfast together. It allowed my two siblings to stop for a day and be together. I belong to a very workaholic family. We had art therapy with everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Susan de G., Thank you for your wonderful comments following your stay at Adagio Abu Dhabi Al Bustan. It is great to see that you and your family had a restful stay and was able to have bonding moments during your visit. We very much appreciate your positive feedback and look forward to welcoming you again in the near future. Best Regards, Bruno Debray General Manager

Abdulla Families - 12/08/2018 AccorHotels certified review
« it is anice place »

it was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdulla, Thank you for staying at Adagio Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay. We look forward to welcoming you again soon. Best Regards, Bruno Debray General Manager

Engr F. F. Families - 08/08/2018 AccorHotels certified review
« Good hotel, but not good room service »

I like the apartment and the facility , but poor room service and house keeping service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Engr. Fayez F., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured your comments have been noted and shared with the relevant departments in order to take the appropriate measures to address shortfalls in room service and housekeeping services. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno Debray General Manager

Amanda Solo - 08/08/2018 AccorHotels certified review
« Perfect »

It was really excellent. The staff took very good care of me and always made sure that room cleaning was around my schedule which was greatly appreciated. The swimming pool in the Novotel next door is splendid with lots of room and places to sit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Amanda, Thank you for staying with us. We very much appreciate your positive feedback and delighted that you were pleased with our staff's hospitality and guest services. Likewise, glad that you enjoyed our swimming pool during your visit. Thank you for your wonderful comments and we look forward to the pleasure of welcoming you again. Best Regards, Bruno Debray General Manager

Sirin Families - 07/08/2018 AccorHotels certified review

Overall I was very satisfied. The service is a bit weak. When i was calling either the reception or room service to provide some more towels, they answered after he 5th call. On the recwption there waa juat one person. Who was handling everything. But its a very clean Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Sirin, Thank you for your feedback following your stay at Adagio Abu Dhabi Al Bustan. We are glad that you were overall satisfied with your stay despite shortfalls in some services. Rest assured, your comments have been shared with the relevant departments for appropriate actions. Thank you for your feedback. It is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. We look forward to serving you better in a future stay. Best Regards, Bruno Debray General Manager

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