Novotel Nanjing Central Suning Hotel

TripAdvisor rating 4.5/5 244 reviews
Novotel Nanjing Central Suning
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Hotel extras

  • Free WIFI, satellite TV, many rooms with city views

  • Hot Chinese and Western breakfast buffet

  • Stylish Executive Lounge with panoramic city views

  • Delicated Chinese and international dining

  • Choice of restaurants and shopping nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Services for children
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Nanjing Central Suning

No 68 Huaihai Road
Qinghuai District
Jiangsu Province
210005
nanjing
china

Tel: +862558798888

Fax: (+86)25/58766100

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   1,2,3,4,5,16,25 XINJIEKOU

  • METRO :   1 & 2 XINIJIEKOU

  • By plane

    NANJING LUKOU At 41km / 25.48 miles

  • By train

    NJ RAILWAY STATION At 12km / 7.46 miles

GPS :32.037348, 118.786186

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard 2 Single Beds

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard 1 Queen Bed

  • Max. number of persons: ‌3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior 2 Single Beds

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior 1 Queen Bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior 1 Queen Bed + 1 Single Bed

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premier 1 Queen Bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premier 1 Queen Bed Suite

  • Max. number of persons: ‌3
  • Area: From 60
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

SQUARE

Type of cuisine: International

Enjoy a true experience 24h/24. You are served freshly prepared meals in front of you, large choice of Asian and international specialities, a la minute cooking... Stylish materials make you feel European and Asian influences.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Located in the fourth floor,Ning Pavillion focuses on Taiwanese Guangdong and Huaiyang cuisine. It has seven private rooms, which are suitable for small corporate or social dinners.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Enjoy our collection of wine, special cocktails, tea, coffee and light snacks in a relaxed and cozy atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 230 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Novotel Nanjing Central Suning

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

3,026 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

244 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

good

Customer review rating 4.7/5

Anonymous Business - 16/06/2019 AccorHotels certified review

good

excellent

Customer review rating 4.7/5

Xiaodong F. Business - 03/06/2019 AccorHotels certified review

The receptionists were super friendly, I was feel super welcomed. Love to stay at Nanjing Xinjiekou Novotel Nanjing Central Suning.

Cosy hotel in the heart of Nanjing

Customer review rating 4.7/5

Pwc Solo - 21/05/2019 AccorHotels certified review

A nice cosy hotel in the heart of Nanjing, the room was clean and small. A nice welcome drink for silver card members, polite and friendly staff, overall a pleasant experience.

Great Experience

Customer review rating 4.7/5

Jonathan Solo - 13/05/2019 AccorHotels certified review

It was a good stay in Novotel. From check in to check out, the whole process was seamless. Staff were friendly and helpful. Room was clean and I even got a free upgrade as I check in late. Highly recommended when you visit Nanjing!

Excellent room, cleanliness, service

Customer review rating 4.7/5

Hometown T. Couples - 29/04/2019 AccorHotels certified review

Service - everyone was extremely helpful, polite, able to speak in English, quick check in and check out Room - spacious, clean, well appointed Breakfast - crowded, large variety of food both Chinese and Western of acceptable buffet production quality

Mr. Chien C. L.

Customer review rating 4.7/5

L. C. C. Business - 27/04/2019 AccorHotels certified review

Good Service , efficiency , speed check in

What about air con

TripAdvisor rating 4.5/5

Trek08008740320 Family - 04/04/2019 TripAdvisor review

All staff from check in to concierge to catering were excellent. Restaurant above average with very good 'hot pot' deal . BUT air conditioning is switched off to rooms so have to order a fan!!! Not acceptable for a Novotel class hotel

Dear guest I would like to personally thank you for your mail, and your comments. I understand your disappointment with the service provided to you, and would like to thank you for your constructive feedback. We deeply regret that you have had an unpleasant experience while staying at Novotel Nanjing Central. We have taken note of your comments, and have discussed them with the related department and will follow up on this personally. We hope that we can work together towards solving this issue, and welcome you once again in the future. Yours sincerely, Joyce Luan, Marketing and Communications manager

Excellent hotel, great staff

Customer review rating 4.7/5

Lynda -. A. Friends - 02/04/2019 AccorHotels certified review

This hotel is excellent and the location is perfect. The hotel staff were friendly, helpful and very efficient. Would definitely stay here again.

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

very good customer service

Customer review rating 4.7/5

Anonymous Business - 28/03/2019 AccorHotels certified review

great service. I left my laptop on an airplane and the desk staff happily took care of the issue and retrieved the laptop for me.

Very good

Customer review rating 4.7/5

Amar A. Business - 15/03/2019 AccorHotels certified review

It was very nice stuff very welcoming especially Jessica in front reception was so kind and helpful

I like the clean & comfortable room, excellent breakfast, good location, lastly the friendly staffs.

Customer review rating 4.7/5

Peter Y. Business - 11/03/2019 AccorHotels certified review

Location is very good. Unfortunately I traveled during the winter, inside room temperature is very high due to the central air condition control. I wasn't able to lower the room temperature and eventually have to request for a fan from the front desk.

Good location

Customer review rating 4.7/5

Eric Business - 28/02/2019 AccorHotels certified review

Good location! Good service !

Bad experience in dining

TripAdvisor rating 4.5/5

Excursion33572979175 Couples - 27/02/2019 TripAdvisor review

I have tried the hot pot dinner buffet after checked in first night. There is CNY10 different for walk-in customers (CNY109) and hotel guest (CNY99). The food was really bad, no matter raw for hot pot or cooked food. First, not much options, second and also the worst is taste of food was really bad. Third is cannot imagine the service of the restaurant in a 4 stars hotel was like this. Regarding the breakfast, although the service is comparatively better than dinner, the options for food is also limited.

Dear guest I would like to personally thank you for your comments. I understand your disappointment with our product and the service provided to you, and would like to thank you for your constructive feedback. We deeply regret that you have had an unpleasant experience while staying at Novotel Nanjing Central. We have taken note of your comments, and have discussed them with concerned department. We hope that we can work together towards solving this issue, and welcome you once again in the future. Yours sincerely, Joyce, Marketing and Communications Manager

Director of international sales

Customer review rating 4.7/5

Anonymous Business - 26/02/2019 AccorHotels certified review

Fast check-in , helpful staff , warm welcome , good service, very professional team management and good location

Customer review rating 4.7/5

Anonymous Solo - 20/01/2019 AccorHotels certified review

The reception is very pression kindly,smile

great hotel, great service, the front desk upgrade the room for me, thx a lot!

Customer review rating 4.7/5

Yuchen J. Couples - 15/01/2019 AccorHotels certified review

peace and silence, everything is great

尊敬的江先生: 感谢惠赐有关下榻 Novotel Nanjing Central Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 江漫 Sunny J. 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Awesome.

Customer review rating 4.7/5

Andrew Z. Solo - 05/01/2019 AccorHotels certified review

Great staff, friendly service, and very helpful.

Dear Mr. Robert, We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

good

Customer review rating 4.7/5

Heikki H. Solo - 20/12/2018 AccorHotels certified review

good service

Dear Mr.H., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Wonderful stay at Nanjing Centre

Customer review rating 4.7/5

L. L. Solo - 16/12/2018 AccorHotels certified review

What a wonderful stay with Novotel Nanjing Central Suning! Amazing staffs, special call out to Maggie and Joanna, lounge manager/staffs when check in, always smiling, caring and surprised me with a special gift when check out.

Dear Mr.L., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Nice, tidy and clean

Customer review rating 4.7/5

Kumin N. Business - 12/12/2018 AccorHotels certified review

The room was very clean and suitable for the business trip. I would certainly visit again!

Dear Ms. N., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…
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