Hotel - Novotel Nanjing Central Suning
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Novotel Nanjing Central Suning Hotel

4.5/5 211 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,586 reviews

Our guest reviews for Novotel Nanjing Central Suning

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 211 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anna Families - 14/09/2018 AccorHotels certified review
« Come Enjoy, Novotel - Nanjing »

We satisfied staying in your hotel, cleanliness was perfect, nice viewing, good food and warmly and friendly staffs. We would like to stay again in the next visiting Nanjing and strongly recommended to some of our friends to stay at Novotel Nanjing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.Youla , We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Becky D. Families - 14/09/2018 AccorHotels certified review
« Friendly staff, fantastic location »

Staff at the hotel were very friendly and accommodating. The hotel was modern and clean. Location was excellent; there is a Wal-Mart immediately across the street. We would be very pleased to stay here again if our travels return us to Nanjing in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Rebekah Lynn, We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Business - 13/09/2018 TripAdvisor review
« Hotel rooms strictly for staying use »

During my stay, 2 rooms on the floor where my room is at were used for interviewing. This has caused people crowding in the corridor and has also compromised safety. Key card is needed to access the floors, so how did so many people got up without the hotel staff noticing. I think the hotel knew about the interviews and allowed it in the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We sincerely apologize for the room issue encountered during your stay. Your comfort and safety is my number one concern so I appreciate you bringing this to my attention and your review will assist in correcting issues in the future. I do hope that the next time you are in Nanjing you will consider staying with us again. Thank you.

Minkyeong L. Business - 09/09/2018 AccorHotels certified review
« Clean and nice »

The view in our room was not so good, but not so bad. Everything else was wondeful. The room was clean, food was good, staffs were nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.L., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Solo travel - 28/08/2018 TripAdvisor review
« Poorly maintained hotel »

I've been staying in this hotel a couple of times, only to find it was poorly maintained. For the recent 2 nights I stayed at the hotel, the first night found water leaking from the air-conditioner. After changing room for the second night, water was leaking from the sink in the wash room. What a pity for the hotel at such a great location!Upon check-out, counter staff was very polite and apologized for the inconveniences caused. I always feel the hotel staff is friendly and helpful but I feel sad that the hotel is poorly maintained. I doubt if I should stay in the same hotel next time or some other place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We’re sorry we didn’t provide the quality of amenities during your recent stay at Novotel Nanjing Central. We apologize for the issues in your room and we’re working with Engineering team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement.

Jonathan B. Families - 17/08/2018 AccorHotels certified review
« Will definitely return! »

Jessica and the other staff were consistently kind, efficient and extremely helpful. I could not find any fault with the entire stay. It was certainly our most enjoyable stay of our trip this summer (we stayed in 6 other hotels). A heartfelt thank you to everyone at Novotel Nanjing Central!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Eric J. Business - 15/08/2018 AccorHotels certified review
« Good location »

good location, in downtown, near subway

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的江先生: 感谢惠赐有关下榻 Novotel Nanjing Central Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 江漫 Sunny J. 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Kang H. Solo - 13/08/2018 AccorHotels certified review
« Fantastic »

The staff are very friendly and professional, they are always patient and helpful. The room is very large and I really love the advanced toilet.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的胡先生: 感谢惠赐有关下榻 Novotel Nanjing Central Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Sindiana Business - 09/07/2018 AccorHotels certified review
« Totaly enjoy »

The location of the hotel is good choice in city center, and the staff are very friendly especialy the staff name muller very helpful and friendly also take care of us. Thx you and we will come and stay here again..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.B., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Danny S. Business - 01/07/2018 AccorHotels certified review
« Perfect service, friendly staff, clean hotel. »

From my experience, the hotel services was started by picking me up in the airport by friendly staff,Mr.Muller,that speaks English very fluently.Arrive at the hotel was greeted by friendly hotel staff. Hotel location is very strategic,in the center of the city. Hotel itself is modern & very clean.The bed is so comfortable,feels at home. The breakfast is very complete & taste very good.If go to Nanjing in the future, I won't find another hotel but Novotel. It's the best.Thanks to Muller who send me back to the airport with his warm & friendly service, including his wifi Internet service all the way to airport. See you again Novotel Nanjing.

Alexander Business - 30/06/2018 AccorHotels certified review
« Very good »

City center, close to the subway. For now this is the only hotel from the Accor Hotels in China (had the experience of staying in four more in Beijing, Shanghai and Chengdu) which completely satisfied me. The crew were fully ready to my artival , everything went really quickly, did not forgot to offer a welcome drink (unfortunately I had no chance to use it). It's a pity that I stayed here only for one day. But even for one day I received a beautiful gift for my birthday, it was very pleasant, especially far from home and my family. Thank you very much again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Alex, We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com • accorhotels.com • fo…

W. W. Business - 23/06/2018 AccorHotels certified review
« Comfortable stay »

Comfortable, service was very good

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的吴先生: 感谢惠赐有关下榻 Novotel Nanjing Central Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 江漫 Sunny Jiang 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com • accorhotels.com • fo…

M. Families - 21/06/2018 AccorHotels certified review
« Great, One of the best ever! »

I really enjoyed my stay at the Novotel Nanjing Central Hotel. I travel almost once every month, I found the service at your hotel was one of the best that I have experienced. The room was comfortable and clean. The breakfast was tasty, large choices and clean. Novotel would be my first choice of hotel from now on and especially at Nanjing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rajesh Elara M., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com • accorhotels.com • fo…

Mb Solo - 20/06/2018 AccorHotels certified review
« Extraordinary stay »

I stayed for almost a week. The service of the staff was perfect and flawless. The hotel itself is perfectly located and the facilities are the best I had the chance to enjoy in a long time. I can not say enough good things about the staff, who were extremely helpful and attentive, every single one of them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mathieu, We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com • accorhotels.com • fo…

Anonymous Families - 18/06/2018 AccorHotels certified review
« good location »

Good location, standard decoration and facility. Most impressive is good service, front desk helped postponed check out time to two.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.S., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com • accorhotels.com • fo…

Gerhard Business - 16/06/2018 AccorHotels certified review
« Perfect stay »

From reception to departure a great experience of hospitality, surely come back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Gerhard , We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com • accorhotels.com • fo…

浦. Business - 16/06/2018 AccorHotels certified review
« Very Good as a 4 Star Hotel »

clean, organized, and professional

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的浦先生: 感谢惠赐有关下榻 Novotel Nanjing Central Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 江漫 Sunny Jiang 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com • accorhotels.com • fo…

Alfred Couples - 04/06/2018 AccorHotels certified review
« Clean, well located, great staff. »

The location of the hotel so very near the metro and good dining made our stay very enjoyable. We are particularly appreciative of the help we received from Sunny, the reception manager.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Alfred Wiltz G., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com • accorhotels.com • fo…

Julian C. Business - 26/05/2018 AccorHotels certified review
« Excellent »

Courteous and helping staffs

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的朱先生: 感谢惠赐有关下榻 Novotel Nanjing Central Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 江漫 Sunny Jiang 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com • accorhotels.com • fo…

Gary Business - 18/05/2018 AccorHotels certified review
« Good choice »

Great location. Everything is just around the corner. Great, helpful and warm staff, especially the kind lady that did my check-in. The bell staff is very helpful too! Surely this will be the hotel that I will choose next time I am in Nanjing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.L., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com • accorhotels.com • fo…

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  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

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