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Novotel Nanjing Central Suning Hotel

4.5/5 218 reviews
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29 photos/video
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
+ 21 Services
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Novotel Nanjing Central Suning Hotel

Mid-scale hotel for business or family trips

Novotel Nanjing Central Suning is located in the heart of Nanjing, convenient to all of its historical centers, commercial complexes and businesses. Enjoy your stay in one of our 297 beautifully appointed guest rooms or suites with their magnificent views on Xinjiekou. Our dedicated team is eager to meet the needs of business and leisure travelers alike and assist you with any requirements or requests.

The capital of China's Jiangsu province, Nanjing has a rich Chinese history and culture.

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Hotel extras
  • Free WIFI, satellite TV, many rooms with city views
  • Hot Chinese and Western breakfast buffet
  • Stylish Executive Lounge with panoramic city views
  • Delicated Chinese and international dining
  • Choice of restaurants and shopping nearby
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

See on a map
Novotel Nanjing Central Suning

No 68 Huaihai Road
Qinghuai District
Jiangsu Province
210005
NANJING
CHINA

Tel: (+86)25/58798888
Fax: (+86)25/58766100
Check-in from 14h00
Check out up to 12h00
Access and transport
  • BUS : 1,2,3,4,5,16,25, XINJIEKOU
  • METRO : 1 & 2, XINIJIEKOU
  • NANJING LUKOU At 41km / 25.48 miles
  • NJ RAILWAY STATION At 12km / 7.46 miles

GPS : 32.037348, 118.786186

Our restaurants and bars

SQUAREType of cuisine: International

SQUARE Restaurant
Lunch
11:30 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
17:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SQUAREType of cuisine: International

Enjoy a true experience 24h/24. You are served freshly prepared meals in front of you, large choice of Asian and international specialities, a la minute cooking... Stylish materials make you feel European and Asian influences.

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NING PAVILION CHINESE RESTAURANTType of cuisine: null

NING PAVILION CHINESE RESTAURANT Restaurant
Lunch
11:30 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
17:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

NING PAVILION CHINESE RESTAURANTType of cuisine: null

Located in the fourth floor,Ning Pavillion focuses on Taiwanese Guangdong and Huaiyang cuisine. It has seven private rooms, which are suitable for small corporate or social dinners.

Find out more and book
See all our restaurants

LOBBY BAR

LOBBY BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LOBBY BAR

Enjoy our collection of wine, special cocktails, tea, coffee and light snacks in a relaxed and cozy atmosphere.

See all our restaurants and bars

Your meetings and events

Novotel Nanjing Central Suning Meeting Room

Our meeting rooms

  • Number of meeting rooms: 3
  • Maximum size: 230 m²
  • Maximum capacity: 200
  • Maximum banquet capacity: 14
Find out more
4.6/5 AccorHotels Rating 2,650 reviews

Our guest reviews for Novotel Nanjing Central Suning

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 218 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Fabi Couples - 12/11/2018 AccorHotels certified review
« Great stay »

Very good experience, clean room, great location and super friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.O., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Beverly A. J. Friends - 12/11/2018 AccorHotels certified review
« Fabulous »

So professional and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

rjl2007 Solo travel - 11/11/2018 TripAdvisor review
« More than happy to use again »

Centrally located, easy access to subway and bullet trains, well-positioned for a long weekend sightseeing. A bit more explanation on in house dining options would have been useful eg in room menus including a la carte, prices etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Your comments about your stay at Novotel Nanjing Central made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon.

Pierre Solo - 07/11/2018 AccorHotels certified review
« Nice modern hotel »

Excellent location. Modern building. The room is nice and clean with comfortable bed. The staff is friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Andrew F. Business - 07/11/2018 AccorHotels certified review
« Exceptional »

As it says in the title, my stay is always exceptional. Exceptional service, exceptional location, exceptional attitudes of all of your employees. Which is why I go out of my way to stay here whenever I can.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Andrew Nobu F., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Anonymous Couples - 06/11/2018 AccorHotels certified review
« Happy to stay here »

- good custom service - convenience location - excellent breakfast - nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Q., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Helen S. Couples - 05/11/2018 AccorHotels certified review

Wonderful hotel, amazingly helpful staff, would defiantly book again with Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. s., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Ys Families - 01/11/2018 AccorHotels certified review
« Good experience in Nanjing »

The facility is new. The staff is nice. The canteen is tasty. The gym is pretty new.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的蔡女士： 感谢惠赐有关下榻 Novotel Nanjing Central Suning 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Mac Couples - 08/10/2018 AccorHotels certified review
« pleasant stay »

highly recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Manish, We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Alister D. Couples - 25/09/2018 AccorHotels certified review
« Utterly professional yet so personal and friendly »

Beautifully appointed hotel, super views from our room. We were enthusiastically welcomed and every team member was so warm and friendly. Great levels of English, which made our stay so much easier. Super room and facilities. Breakfast choice excellent and a very well run restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.d., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

John M. Business - 24/09/2018 AccorHotels certified review
« A home from home in Nanjing »

Great service and support from the Hotel staff. I felt very relaxed there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.M., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Colin W. Business - 23/09/2018 AccorHotels certified review
« Mr Colin W. »

A pleasure. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.W., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

C. S. S. Business - 22/09/2018 AccorHotels certified review
« Extreme warn and whole-hearted »

The receptionist and the lobby staff are very smart and warn to every customer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.C., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Sally Families - 21/09/2018 AccorHotels certified review
« Comfortable like home »

Strategic location near metro, convenient, clean & comfortable room, friendly staff, pleasant stay in Novotel, will go back to stay on my next trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Y., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Dr K. H. Y. Couples - 20/09/2018 AccorHotels certified review
« very good hotel and even better staff »

good location very good hotel Friendliest hotel staff I have ever met. The reception staff were always cheerful and friendly. and The Concierge was very helpful. Even the house-keeping lady was very helpful . I would give 5* for the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Y., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Jennifer Friends - 18/09/2018 AccorHotels certified review
« Best in China »

One of the best Accor experience in China! Great front desk, spacious room

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的黄女士： 感谢惠赐有关下榻 Novotel Nanjing Central Suning 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Sharon T. Couples - 16/09/2018 AccorHotels certified review
« Conveniently located, lovely staff and scratchy bedsheet »

Helpful staff at reception. Conveniently located to subway station. Good quality amenities Breakfast needs to have more variety, eating the same stuff 4 days in a row can be challenging. Bed is hard pillow too flat n rough bedsheets. Thanks for the anniversary gift!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.T., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Anna Families - 14/09/2018 AccorHotels certified review
« Come Enjoy, Novotel - Nanjing »

We satisfied staying in your hotel, cleanliness was perfect, nice viewing, good food and warmly and friendly staffs. We would like to stay again in the next visiting Nanjing and strongly recommended to some of our friends to stay at Novotel Nanjing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.Youla , We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Becky D. Families - 14/09/2018 AccorHotels certified review
« Friendly staff, fantastic location »

Staff at the hotel were very friendly and accommodating. The hotel was modern and clean. Location was excellent; there is a Wal-Mart immediately across the street. We would be very pleased to stay here again if our travels return us to Nanjing in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Rebekah Lynn, We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编：210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Business - 13/09/2018 TripAdvisor review
« Hotel rooms strictly for staying use »

During my stay, 2 rooms on the floor where my room is at were used for interviewing. This has caused people crowding in the corridor and has also compromised safety. Key card is needed to access the floors, so how did so many people got up without the hotel staff noticing. I think the hotel knew about the interviews and allowed it in the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We sincerely apologize for the room issue encountered during your stay. Your comfort and safety is my number one concern so I appreciate you bringing this to my attention and your review will assist in correcting issues in the future. I do hope that the next time you are in Nanjing you will consider staying with us again. Thank you.

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