Hotel - Novotel Nanjing Central Suning
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Novotel Nanjing Central Suning Hotel

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4.5/5 182 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,182 reviews

Our guest reviews for Novotel Nanjing Central Suning

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 182 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Dan Z. Families - 12/02/2018
« Very nice »

The room is very nice ,comfortable. View is awesome. Will highly recommend to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Z., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
Thomas L. Business - 09/02/2018
« one night business visit to nanjing »

Silver member with Accor. I routinely visit Nanjing but this was my first visit to this particular location. Late check-in after a long business day. It was a pleasant surprise to have been upgraded. Overall great experience aside from the construction noises across the street from my room. Front desk experience was great during check in and check out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Le, We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
David Y. Friends - 17/01/2018
« Good location in the CDB of Nanjing »

Hotel located at the center of Nanjing, great location, and easy to go anywhere nearby shopping malls and restaurants. However, the hotel located in the busy districts and it was a very noisy during the resting hours. Services were good and the room was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
Dom Friends - 17/01/2018
« Dom »

At the center of the town, shopping malls were around the hotel. Room is fine and good restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
Ming T. Families - 01/01/2018
« Great location . Dirt rooms »

Good service . We had 3 rooms and all were dirt . Hair everywhere , finger nails on the sofa ..... need better housekeeping..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T., Thank you for taking the time to tell us about your experience at the Novotel Nanjing Central Suning. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
Peter S. Business - 18/12/2017
« Nice location but not too well maintained. »

Friendly staff but the hotel itself is of rather limited quality. Materials selected and the way they are used/built in is disappointing. Low quality finishing unfortunately. Bad sound insulation of the rooms. Neighbors could be heard by their activities from Internet to intercourse.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Peter S., Thank you for taking the time to tell us about your experience at the Novotel Nanjing Central Suning. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
Maggie Business - 12/12/2017
« First time at the Novotel in downtown Nanjing »

The staff at the Novotel Central Nanjing are exceptional. Their service was fantastic. Sunny was amazing and went the extra 10 miles for us. Our room was hot, as they only have the heat on this time of year in Nanjing. She moved us to a suite when all the other rooms were over 85 and could not be cooled off. We were able to get a fan and open the windows in the new room. Thank you Sunny. The food in the restaurant was great. Many choices for us as we are vegetarians. The Premier lounge service was fantastic also. The only problem in the Premier Lounge is that the food is very limited and sometimes cold even on the warming plates. I would also suggest more equipment in the gym. You have a beautiful space with lots of potential, but not much for equipment. You need a cable machine that can offer more exercises with weights, and a leg press machine. It is a gorgeous area, but not used much because of the lack of equipment. You also need cleaning wipes for those working out in order to clean the surface areas of the machines that people touch and sit on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Margaret Anne G., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
Noname Business - 11/12/2017
« Air conditioner is not working »

Air conditioner is not working, cold wind in Winter time... Not prepared after checking in, no room available. Cleaning lady is professional and nice attitude. Breakfast was not much good...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Novotel Nanjing Central Suning. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
Andrew Families - 13/11/2017
« Good location »

Good location. Prompt check-in. Appreciate the self-service refreshing drinks at the lobby especially after a long day walking. Staff at breakfast sessions are good, helpful and courteous. However, the lady manning the noodle stall needs further training. She doesn't seem interested in the her job of serving customers, or rather I feel that she was just treating her job as "just her job", or hoping the less work she do the better it is.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Boon In T., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

TripAdvisor review
Family - 12/11/2017
« Good location »

Satisfied with the stay at Novotel Central Nanjing. Location is good. Breakfast staff are courteous and helpful. Coffee was good. However, the lady staff in charge of the noodles stall could be better trained at handling customer's request. She doesn't seem to be happy serving the customers, to me she was just doing her job as her job. Appreciate the self service free drink at the lobby after long day walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciate your review of your recent experience at our hotel. In order for our guests to be at their bests, it is imperative that our staff members are at their best, and we have undertaken additional training exercises to improve our service delivery in this important area. The next time you are in Nanjing, We hope you will return to our hotel so we can deliver the flawless service experience you deserve.

AccorHotels certified review
Gerald C. Business - 02/11/2017
« Good check in experience and fantastic hotel location »

Check in was quick and simple. Hotel located at the city central, convenient to visit everywhere within Nanjing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chan, We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
Heather A. J. N. Couples - 25/10/2017
« Very pleasant stay »

Excellent location, good food in the restaurant and extremely helpful staff in reception and restaurant . Room was spacious and suited us well. It was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
Carl Business - 23/10/2017
« nice hotel »

very convenience location, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Shi, We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Thomas C. Business - 23/10/2017
« Very good service and experience »

Clean and convenience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
Carl S. Business - 19/10/2017
« fantastic experience!!!! »

My company booked Novotel Nanjing for my short business trip, I found the hotel is just located at the centre of the CBD which is really easy to reach any destination via subway and taxi. I really enjoy the variety of the breakfast at the hotel and staff at the restaurant are extremely professional and friendly. Instead of boring regular breakfast I am able to try all the specialty NANJING local food which are really great taste, I love the wonton they served and tofu curd. really fresh made juices and great coffee made my day! I love NANJING people and I love NOVOTEL NANJING CENTRAL SUNNING. JOB WELL DONE!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Achim Couples - 05/10/2017
« Great service and very friendly staff »

Great service! We got an upgrade for minimal surcharge. Staff was very flexible in fulfilling our wishes and answering our questions. Also room mates very friendly and polite. Overall a great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
Lim N. S. Business - 02/10/2017
« Great place »

Great stay. Hotel is conveniently located and within walking distance to the subway. Getting to either railway station is straightforward and fast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lim Ngiap S., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
Peter Couples - 29/09/2017
« Very friendly and helpful staff made the journey very enjoyable! »

The staffs were very courteous, friendly and helpful. They gave detailed and useful information for sight seeing suggestions. The conceierge assisted us to get a taxi during a rainy and busy day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

AccorHotels certified review
Anonymous Business - 11/09/2017
« Good »

Perfect

AccorHotels certified review
Kyu Y. L. Business - 08/09/2017
« Great staying! »

This place is good. I have stayed here two times. Very kind staffs! Comfortable room! Good restaurant near here! Everything is good for me. I think this hotel never disappoints you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 鲍芝灵 Clark Bao 前厅部经理 Front Office Manager 前厅部 Front Office Department 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国南京秦淮区淮海路68号 • 邮编:210005 No.68 Qinhuai Road, Huaihai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 5935 novotel.com • accorhotels.com • fo…

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