ibis budget Brussels South Ruisbroek 2 stars

Customer review rating (ALL Rating) 4.1/5 1,129 reviews

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Description

Hotel extras

  • 7 km from the city heart of Brussels

  • Large take away offer

  • Free Wifi in the entire hotel

  • Private parking

  • 5 minutes walk to train station

Our accommodation(s)

Hotel location

ibis budget Brussels South Ruisbroek

Vorstsesteenweg 100
1601 RUISBROEK
Belgium

GPS:50.793539, 4.299195

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,129 reviews

TripAdvisor Rating  3.5/5  736 reviews

All good, although far from Brussels city centre

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We loved how quiet and comfortable the rooms were and also the breakfast in the morning.

Dear Guest, We appreciate that you took the time to share your experience with us. We are delighted to hear that you appreciated the tranquility and comfort of our rooms, as well as the breakfast offerings in the morning. It is our aim to provide a restful environment and a good start to the day for our guests. We regret to hear that your departure experience did not meet your expectations. Please rest assured that we strive to provide attentive and courteous service at all times, and we will remind our staff to ensure our guests feel acknowledged, even during busy periods. Regarding our sustainable development initiatives, we understand your concerns about recycling options within the hotel. We are committed to improving and expanding our eco-friendly practices and will consider your input as we develop these further. Although we are situated outside the bustling city center, we hope the convenience of our location next to the highway and the availability of public transport nearby provided some comfort. We continuously aim to balance accessibility with a peaceful stay. We do hope to welcome you back in the future. Best wishes, Juan CORBEAU, General Manager

Ok for a short stay

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

All in all the experience was good for a short stay. What disappointed me is the fact that for the breakfast there was no other bread as toast bread. If you google the hotel you see pictures with different bread rolls, which are also more healthy than toast bread. The choice for the breakfast was very limited, I expected a little bit more.

Dear Guest, Thanks for taking the time to review your stay at our hotel. We are glad to hear that your overall experience at our hotel was suitable for a short stay. Regarding your comments on the breakfast selection, we appreciate your feedback and regret to hear that our breakfast did not meet your expectations. Our continental breakfast buffet aims to cater to a wide variety of tastes, and we are sorry if it seemed limited on this occasion. Please note, as a budget hotel, we strive to provide a balance between quality and value, and we continuously review our offerings based on guest feedback. We are also sorry for any confusion caused by the images online; these are intended to give a general impression of our breakfast offerings, and we will look into updating these to better represent the current selection available. We look forward to welcoming you back. Kindest regards, Juan CORBEAU, General Manager

Booking App Confusing

Customer review rating 2.0/5

Norm H. Solo - Confirmed reviews ALL

I wanted to stay here on Friday 29th April and leave on the 30th April. I went onto the All Accor app. On the first screen, it asks "where do you want to go?" and "when are you leaving?". I put in the date I was leaving, the 30th April, and booked. Afterwards I realised the wording on the app was incorrect and I had booked the day after I had intended. Even though the All Accor app was misleading, the hotel refused to move the booking to the correct date.

Dear Norm, Thank you for taking the time to share your review. We are truly sorry to hear about the confusion caused by the wording in our booking application. While it is regrettable that this led to you paying for an additional night, please rest assured that we value clarity and strive to ensure a seamless booking process for all our guests. We look forward to the chance to host you again for a more satisfying experience, Kind regards, Juan CORBEAU, General Manager

good train connection to central Brussels

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Overall very good accommodation. Good beds, clean rooms and very good receptionists (help, polite and multi-lingual). However, the breakfast could be much improved in its quality.

Dear Guest, Thank you for sharing your experience with us. We're delighted to hear that you appreciated the good train connection to central Brussels, and it's great to know our beds provided comfort during your stay. Our team, especially our receptionists, strives to offer helpful and multilingual service, so we're thrilled this was a highlight for you. We take note of your comments regarding the breakfast, and although we offer a variety of cold continental options, we understand that there's always room for improvement in selection and quality. Rest assured, we constantly aim to deliver a satisfactory dining experience for our guests. It would be a pleasure to welcome you again. Kindest regards, Juan CORBEAU, General Manager

Customer review rating 3.5/5

Didier Business - Confirmed reviews ALL

Receptionist is always ther to help you and answering question. Very kind person

Dear Didier, Thank you for taking the time to share your review. We're delighted to hear that our receptionist made a positive impact on your stay; our team strives to be attentive and helpful at all times. It's rewarding to know that her kindness and support stood out to you. We all hope that we will have the chance to welcome you back on another occasion. Kindest regards, Juan CORBEAU, General Manager

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Other web-users rate our hotel

  • 582 reviews 6.9/10 Location
  • 956 reviews 4.5/10 Room
  • 781 reviews 8.9/10 Service
  • 15 reviews 8.8/10 WiFi
  • 572 reviews 3.8/10 Comfort
  • 417 reviews 5.7/10 Cleanliness
  • 397 reviews 4.6/10 Value
  • 356 reviews 4.1/10 Breakfast

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