Hotel - ibis budget Brussels South Ruisbroek
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Brussels South Ruisbroek

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3.5/5 629 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Paying
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Dutch

Catering

  • Breakfast
  • Snack & beverage machine
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Our rooms

  • 123 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.9/5 AccorHotels Rating Based on 1,494 reviews

Our guest reviews for ibis budget Brussels South Ruisbroek

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 629 reviews
TripAdvisor review
dklimd Family - 23/05/2018
« Overall good stay »

the room was good..location to train into Brussels was good..but the maid was very rude...the breakfast was good..it is in a quiet area without much noise of traffic or people...would recommend it as a good nights stay if wanting to see Brussels..

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest Thank you for your feedback on your stay in our hotel. Glad to hear that our hotel met your expectations. We want to apologize if our colleague from Housekeeping made a wrong impression. We won't hesitate to check with her why she would act that way. It is true that the location of ou hotel is perfect for people who want to visit the capital of Europe. We hoop to see you soon again at Ibis Budget Brussels South. Best regards

AccorHotels certified review
G. Business - 24/04/2018

Nice stay, nice hostess even if the level of accommodation is basic.

AccorHotels certified review
John H. Couples - 21/04/2018
« excellent budget hotel »

In the center of the small quiet city of Ruisbroek, with train station, busses, bars, restaurants, and small supermarket witin walking distance. Easy access by train to central brussels (10 minutes). Good breakfast, self service bar not expensive, friendly staff, room small but adequate, good free wifi.

AccorHotels certified review
Nikoloz Families - 17/04/2018
« super »

super

AccorHotels certified review
Balaji Families - 08/04/2018
« Perfect for singles and couples but not for family »

Good .. clean and compact but the room was transparent for family without locks for toilet and transparent glass cover in bath.. Better for singles and couples but do not recommend for family or groups

TripAdvisor review
Braumeister1234 Business - 02/04/2018
« Close to Brussels »

Usual standard Ibis Budget, close to Brussels Ring Road. Very friendly reception. On site parking not included in hotel price, so expect to pay extra. 24 hours are 9 Euro. Not much to do / see in the area on foot.

AccorHotels certified review
Wiki Friends - 29/03/2018
« Small room »

Small room but was clean

AccorHotels certified review
G. Couples - 26/03/2018
« Ok »

Friendly staff

AccorHotels certified review
Martin Solo - 09/03/2018
« Comfortable stay »

Early arrival but room was ready. Original entry system with code, no key needed, so you can't loose it! Simple design but well thought-out. Automatic light on in separate toilet, door without handle, nice too, all very good. Wi-fi connection also easy and convenient. Bed okay, shower small but well designed and comfortable too. Sink in the room all well designed and appreciated. Secure parking recommended. One minor issue the secure gate closes completed after each exit creating unnecessary waiting for following cars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, Thank you for reviewing your stay at Ibis Budget Brussels South Ruisbroek Hotel - just 400 metres from Ruisbroek train station.<br> It is great to see that the room amenities provided were appreciated and to your satisfaction.<br><br>Please note that the gate closures offers maximum security for cars in the guest car park. We are sorry for any inconvenience caused, however, we thank you for your patience.<br> We hope to have the pleasure of seeing you, again. Kind regards,<br> Dominique Van Ooteghem, Hotel Manager

AccorHotels certified review
Rob Families - 24/02/2018
« Good room, cleanliness suspect »

Stay was great other than the frosted shower cover making us use a bed sheet so our daughter didn't have to leave the room. Some form of *hopefully* food was under the bunk of room 208 so when you laid in bed and looked up, it made the room feel very dirty. The paid parking was nice though we only used it one night of our stay. The keypads were a great feature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob, We would like to thank you for this kind review about our hotel.<br> We are glad that you and your family had a pleasant stay. We regret the issue with the cleanliness, please don´t hesitate to inform us of any issue or concerns immediate so we take appropriate action or change you to another room.We're sorry the typical bathroom of our Ibis budget hotels was not completely to your liking. Thank you for mentioning our secure parking at a reasonable rate of 9 € for 24h with the first 3 hours free of charge.<br> The whole team looks forward to the pleasure of seeing you again in the future. Best wishes,<br> Dominique Van Ooteghem, Hotel Manager

TripAdvisor review
Anonymous Family - 23/02/2018
« Good room, lacked some cleaning »

Ample on street free parking, €9 a night parking inside the gate. Friendly staff and nice rooms. Something was splashed under the bunk bed above us that we didn't want to touch and should shave definitely been noticed with a maid that cared at all. The frosted shower cover had to be covered with a blanket for privacy, at least the toilet had a separate area and door. We wished the shower had the same. Quick drive into Brussels, 30 minutes from Antwerp and Gent. Great quiet setting. Good experience. Except for the shower and bed stain, those made it pretty awkward. We'll gladly upload some pictures if possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your kind review about your stay at Ibis Budget Brussels South Ruisbroek. We are flattered to hear that you and your family felt welcomed and appreciated our quiet, convenient location, with parking outside the hotel that is free for a couple of hours and our private parking that is free for the first 3 hours then only 9€/24h. We're sorry the typical bathroom of our Ibis budget hotels was not completely to your liking. We regret the issue with the cleanliness, please don´t hesitate to inform us of any issue or concerns immediate so we make take appropriate action or change you to another room. Thank you for mentioning the easy access to Brussels, we are also just a few minutes away from the Ruisbroek train station. The entire team hope that we can welcome you back in the future. With our best wishes, Dominique Van Ooteghem, Hotel Manager

AccorHotels certified review
Anonymous Business - 12/02/2018

Parking should be free...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest,<br>Please accept our thanks for your complete summary in relation with your stay for business at Ibis Budget Brussels South Ruisbroek hotel.<br> We're glad you appreciated your moment here.<br>We took note of your remark about the private secured parking. It's price is only €9,00 per day. The 3 first hours are free of charge.<br> We all hope to have the opportunity to see you for your next visit. <br>My best wishes,<br> Dominique Van Ooteghem, Hotel Manager

AccorHotels certified review
Excellent Solo - 11/02/2018

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Cher hôte, <br>Merci pour votre commentaire sur l'hôtel Ibis budget Brussels South Ruisbroek.<br> Merci d'avoir choisi notre établissement lors de votre passage à Bruxelles. <br>Nous nous réjouissons de savoir que vous avez pu profiter du confort de nos chambres.<br> Nous espérons vous revoir parmi nous une nouvelle fois très vite pour une nouvelle expérience positive. <br>Sincères salutations,<br> Dominique Van Ooteghem, Hotel Manager

AccorHotels certified review
Alastair Couples - 23/01/2018
« Comfortable and affordable stay »

The hotel was ideally located out of the city centre but having excellent rail link so the car could be left behind for our visits to the city. The hotel is in a quiet location offering breakfasts and snacks.

TripAdvisor review
Family - 23/01/2018
« The worst service quality ever experienced at a Ibis Budget »

I report only three experiences to exemplify the poor standard of care of this hotel: 1. the extra pillow that was delivered to the bedroom door did not have pillowcases and was posted by the attendant under his armpit; 2. questioned because there was no cleaning and daily cleaning of the extra bed, the attendant informed that "it was up to the guest to clean this extra bed"; 3. the drinker for guests is unavailable at the time the restaurant is closed - the electrical outlet is simply taken out, although access to the equipment is free, and front desk clerks simply say they can not do anything.

AccorHotels certified review
Artdeviatjar Friends - 02/01/2018
« Cold bathroom. »

The bathroom was very cold. There was no thermostat in the bathroom and it felt like being in a refrigerator. The room was clean, the breakfast was sufficient and the staff was friendly. I would recommend this hotel. It is not noisy at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., We very much appreciate your comments regarding your stay at the ibis budget Brussels South Ruisbroek. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If the temperature in the room didn't meet your expectations, please don't hesitate to contact the reception. They will be glad to help you out with an extra heating. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Van Ooteghem Hotel Manager

TripAdvisor review
Family - 29/12/2017
« Ok stay »

Convenient location if you are driving to Brussels.Train station nearby, train every 30 or 60 minutes. Ok rooms. Parking 9€/day. Nothing around the hotel. Rooms basic and clean. Nothing special but also no complaints.

AccorHotels certified review
Hanna Families - 27/12/2017
« Ok experience »

Located conveniently for arriving by car. Also, train station 5 min walk away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dominique Van Ooteghem Hotel Manager

AccorHotels certified review
Xxx Friends - 02/12/2017
« Dissapointed »

In my room was very col and I informed about it Reception few times but they said that they can not do something with it. Even if I asked about additional blanket Receptionist said : &quot;We don't have more cause we gave it to another clients&quot;. On breakfast fist night we had just plastic plates, cutlery and glasses. Even no eggs on breakfast. Very slow customer service also. One what was nice - in rooms was very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K., Thank you for taking the time to tell us about your experience at the ibis budget Brussels South Ruisbroek. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. At Ibis Budget we offer a continental breakfast, which doesn't include hot food. If there are leisure grousp in house we replace our mugs by plastic ones, but they should be replaced the moment the group left the breakfast area, so our individual guests don't need to use plastic cups or plates. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominique Van Ooteghem Hotel Manager

TripAdvisor review
Solo travel - 29/11/2017
« good stay »

friendly staff, clean room. a bit far from center of Brussels but cheaper than other hotels.I would like to stay again. if you go to the hotel by train, I recommend train time schedule in advance.Thank you.

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