Hotel - ibis Surabaya City Center
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Surabaya City Center Hotel

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4.0/5 398 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 349200.00 IDR Non member rate
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • All-you-can-eat breakfast buffet
  • Air Conditioning
  • JUANDA INTL AIRPORT

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • JUANDA INTL AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 224 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,418 reviews

Our guest reviews for ibis Surabaya City Center

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 398 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Moch Z. Business - 17/10/2017
« shower is bad »

please upgrade your shower on the bathroom... I do not like the bathroom, because it was rusty and dirty.

AccorHotels certified review
Omar A. Solo - 15/10/2017
« V good »

Over all it's was nice .. Staff are friendly and

AccorHotels certified review
Firmansyah A. S. Families - 15/10/2017
« i have many memory in ibis city center »

to many memory i have in ibis city center. specialy for my small family. ibis city center like my second home couse my wife did not like if we leave in apartment. we will always stay at ibis city center until we have our own house in surabaya

AccorHotels certified review
Yuyun Business - 13/10/2017
« Comfortable, good location »

The Bathroom was portable, quite too small I like the green concept Preparing breakfast since 3.30 am, quite helpful for those who want to fasting

AccorHotels certified review
A A. A. R. S. Business - 13/10/2017
« good place good stay »

good place on the main street surabaya, near from all business area, and shoping center

AccorHotels certified review
Adhitya Business - 13/10/2017
« Nice place to stay »

Rooms are clean and comfortable. Various breakfast menu.

AccorHotels certified review
Agusfian Business - 13/10/2017
« Good »

Very Setisfied, comfortable.

AccorHotels certified review
Edrian Business - 05/10/2017
« Great Location and Helpfull Staff »

Great location, clean, breakfast menu variaety and very helpfull staff.

AccorHotels certified review
Boedi Couples - 03/10/2017
« great »

enjoy.....staff was outstanding

AccorHotels certified review
Arie Business - 03/10/2017
« sip »

sip

TripAdvisor review
Business - 01/10/2017
« Short Leisure »

Ibis SCC is very close to Tunjungan Plaza and also the typical souvenir center of east java. Good service from Front Office. Delicious morning breakfast. The rooms were clean and comfortable. Trust me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yulyartod, Thank you for passion on your comments on TripAdvisor and thank you so much for staying with us at Ibis Surabaya City Center. It's a great source of inspiration and assistance to receive feedback from our valued guests and we do appreciate you taking the time to share your comment. I will share your comments with our team. I believe this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr. Yulyartod, We look forward to welcoming you back in the near future and we hope your next visit will be more pleasant than the previous one. Yours Faithfully, Dodit N Hapsoro General Manager

AccorHotels certified review
Faizal R. Business - 28/09/2017
« only 1 night, so my opinion might be bias »

fast check in, clean and tidy room, adequate room size, small bathroom, good breakfast

AccorHotels certified review
Andi I. Business - 28/09/2017
« MR »

Enjoyable, only 1 big issue, the key card is so sensitive to be unfunctional. Every time I tried to push the elevator button always failed and I have to renewed at reception desk. Quite irritating.

AccorHotels certified review
Anggie O. Families - 27/09/2017
« Good service »

Good service from staff hotels , nice buildings and room was oke look cleans and the step important located the hotels it's good make easy guest to go everywhere. Thanks for IBIS Surabaya City Center

AccorHotels certified review
Dewi Business - 27/09/2017
« really good »

i'm enjoying

AccorHotels certified review
Linawati Business - 24/09/2017

i love to stay in a hotel that provides things that i use often while at home: hair dryer, and electric kettle. ibis has them all in the room. plus, the bolsters.

AccorHotels certified review
Djoko B. Business - 23/09/2017
« Good service and nice place »

Good breakfast

AccorHotels certified review
Adit Solo - 23/09/2017
« Nice clean and comfortable »

The hotel is new, very clean and comfortable. The staffs are very polite. Wifi is good and fast. Perfect.

AccorHotels certified review
Christina Friends - 22/09/2017
« Helpful staff, good location »

The staff at the reception was very helpful in providing all information we needed :) The location is also convenient, with eateries around and convenience store next door.

AccorHotels certified review
Binda Couples - 13/09/2017
« Room is clean with comfortable bed »

Bed very comfortable and has bolster, bathroom is clean with big mirror. Wifi internet signal very good and mobile signal is good to

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