ibis Surabaya City Center Hotel 3 stars

TripAdvisor rating 4.0/5 486 reviews
ibis Surabaya City Center
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Room 1

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Hotel extras

  • 24h free WiFi

  • 24h Room Service

  • Located in main business area with access to public transport between the hotel and airport.

  • CCTV Cameras in all corridors

  • Free parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • JUANDA INTL AIRPORT
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Surabaya City Center

Jl Basuki Rahmat No 94 96
60271
surabaya
indonesia

Tel: +62315358885

Fax: (+62)31/5358880

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    JUANDA INTL AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By train

    PASAR TURI STATION At 3km / 1.86 miles

  • By train

    PASAR TURI STATION At 3km / 1.86 miles

GPS :-7.269722, 112.741361

Our accommodations

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Standard room with 1 Double Bed.

  • Max. number of persons: x3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard 2 Single beds

  • Max. number of persons: x3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

TASTE RESTAURANT

Type of cuisine: International

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RENDESVOUZ BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 199 m²

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 108 people

Find out more
ibis Surabaya City Center Meeting Room

Our guest reviews for
ibis Surabaya City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,835 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

486 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Good Location and responsive staff

Customer review rating 4.2/5

Rahman S. Families - 15/04/2019 AccorHotels certified review

Overall we satisfied stay at Ibis hotel, and we be back again Location at main center of surabaya and near with TP Breakfast menu is good with variation menu Room cleanness is good

Modern and minimalist

Customer review rating 4.2/5

Ajeng P. Business - 15/04/2019 AccorHotels certified review

The room at the ibis hotel that I ordered was the lowest class, although it still felt comfortable. One thing that annoys me a little is the storage of towels under the sink and also in front of the toilet, in my opinion it is not good, because the location is right in front of the toilet, we cannot guarantee the cleanliness of the towels we store. this can cause guests to ask for a change of towels more often. But overall I like this hotel, thank you.

Nice

Customer review rating 4.2/5

Saras Business - 12/04/2019 AccorHotels certified review

The room and the bed were small, but it's clean and neat

Early cek in lama hampir 1jam

Customer review rating 4.2/5

Nanang Business - 10/04/2019 AccorHotels certified review

Not bad

good

Customer review rating 4.2/5

Ymm Families - 09/04/2019 AccorHotels certified review

good welcome

Nice Hotel To Stay in....

Customer review rating 4.2/5

Tony K. Business - 09/04/2019 AccorHotels certified review

Thanks for your warm hospitality while we were staying last week. Good location and cozy hotel also. We really appreciate for the refreshing welcome drink. Keep up the good work, Guys....!!

Great

Customer review rating 4.2/5

Nurhayati H. Business - 06/04/2019 AccorHotels certified review

Standard Ibis, nice staffs, helpful and friendly

Well Treated

Customer review rating 4.2/5

Igaa R. C. Business - 05/04/2019 AccorHotels certified review

Hotel was really nice, with great staffs and hospitality

good enough

Customer review rating 4.2/5

Marcel Business - 04/04/2019 AccorHotels certified review

A litte bit disappointed with the breakfast menu.

Second time, still satisfy

TripAdvisor rating 4.0/5

Scenic65356607181 Couples - 04/04/2019 TripAdvisor review

Very welcome staff..good location, clean room... In the evening I checked in, they had angkringan...good ambiance... I like the simple design of Ibis Style rooms...the room is not too spacey but covered all we need

Dear Valued Guest, Greetings from Ibis Surabaya City Center… We are delighted to read that you enjoyed your second time stay with us and had a great time. Thank you for your valuable time to share your great experience and we are all here are looking forward to welcoming you again soon. Kind Regards, Vivi Anggriani General Manager

very standard

Customer review rating 4.2/5

Robi R. Business - 03/04/2019 AccorHotels certified review

In my room Air condition was not cold enough, even though I already adjust from AC remote the temp to 16c still the whole was not cold. in the morning when I had my breakfast also the room was not cold enough. I think the hotel have problem with air condition. do please check for better image.

Awesome

Customer review rating 4.2/5

Harneet S. Business - 02/04/2019 AccorHotels certified review

It was great. Rooms were nice and clean. Breakfast was decent.

Incredibly great

Customer review rating 4.2/5

Rocky S. P. Business - 02/04/2019 AccorHotels certified review

I admire the staffs’ affability in addressing every customer’s inquiries/ requests properly and to mention that all the facilities acquired in the hotel is fully satisfactoryz

Clean

Customer review rating 4.2/5

Khairulhuda Friends - 02/04/2019 AccorHotels certified review

Though it was only 1night stay I'm happy with the cleanlyness of the room /hotel but I'm feel the cafeteria is too small n the food could add more varieties. On the scale of 7/10 means I hope you will find room of improvement on all areas too. Anyway good service by your staff too.

Enhancement bri

Customer review rating 4.2/5

Jon Business - 02/04/2019 AccorHotels certified review

Mantabs abis menunya

Mrs. Sumariah

Customer review rating 4.2/5

Sumariah Business - 28/03/2019 AccorHotels certified review

Clean & comfort room. Friendly employee.

Dear Mrs. Sumariah, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi Anggriani General Manager

Pelayanan ok

Customer review rating 4.2/5

Moh Solo - 28/03/2019 AccorHotels certified review

Overall its okeee

Dear Mr. Moh, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi Anggriani General Manager

Just fair

Customer review rating 4.2/5

- Business - 28/03/2019 AccorHotels certified review

the room was okay, but the glasses and the bathroom mat were replaced only ONCE from day 1 (I stayed for 5 days 4 nights) nothing special about the food. the cake was not so tasty but the savory snack was good.

Dear Mrs. Meutia, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi Anggriani General Manager
Customer review rating 4.2/5

Arianto Couples - 28/03/2019 AccorHotels certified review

nearest Kuliner

Dear Mr. Arianto, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi Anggriani General Manager

Not Bad but the towels in the room are very rough

Customer review rating 4.2/5

Agus Business - 20/03/2019 AccorHotels certified review

the towels in the room #730 are very rough (not soft), it should be changed with new towels

Dear Mr. Agus, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivi Anggriani General Manager
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