Hotel - ibis Santiago Providencia
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Ibis Hotel Hotel

ibis Santiago Providencia Hotel

Avenida Providencia 1187 
7500585  SANTIAGO
CHILE

4,021 reviews
TripAdvisor Rating Based on 4,021 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • PARKING IS SUBJECT TO AVAILABILITY
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • PARKING IS SUBJECT TO AVAILABILITY
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Services for children
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

  • 182 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating Based on 6,790 reviews

Our guest reviews for ibis Santiago Providencia

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,021 reviews
TripAdvisor review
Carlos_R_Junior Family - 15/09/2017
« Great Place with great Location »

Nice Hotel located in Providencia, awesome place with great restaurants and bars. One block away from the subway station. Daniela is a must in the reception, awesome person with nice energy! I was in room 1310 with nice view to the mountains!

AccorHotels certified review
Drengineer Business - 13/09/2017
« Average stay in an okay hotel »

The hotel was not too bad. Basic, as you'd expect from Ibis, but certainly functional. There was a reasonable amount of dust on my floor, but other than that, it was clean and livable. Breakfast is basic but okay too. Staff easy to deal with, and the location is central, yet not necessarily close to anything in particular. Decent, and I'd stay again.

AccorHotels certified review
Mariel Couples - 12/09/2017
« It was good bu there is room for improvement »

It was a nice stay, but infortunnately the fact that the air conditioner is turned off on the winter made a huge impact on our stay. As this was the end of winter, it got hot with 2 people on the room i woke up cover on sweat and we had to open the window and the street is so noise that we woke up several times. I think you should let the guest decide if he wishes or not to turn on the air conditioner, as it is announced that the room has one.

TripAdvisor review
Family - 05/09/2017
« Good for a short stay »

The hotel is well localized, attentious staff, clean room, comfortable beds. But the room is too small (there were no place to the luggage), and there aren't connecting rooms. We asked for connecting rooms on online reservation and there were no warnings. The breakfast is excellent, with variety of fruit and bread.

AccorHotels certified review
Fernando B. Couples - 24/08/2017
« Rescued »

We came to the Ibis Providencia at 2 am after arriving to Santiago and discovering that we were in a HORRIBLE hotel. Evellyn was great in solving our problem and accomodating us fast.

AccorHotels certified review
Leo Friends - 16/08/2017
« Ibis Providencia being Ibis »

You can count on the same level of simplicity on every Ibis Hotel. Recommended for simple stay, good location and honest costs.

AccorHotels certified review
Luiz Couples - 13/08/2017
« Very Organised »

Very good

AccorHotels certified review
Roberto R. Solo - 10/08/2017
« Comfy but lacking too many items »

It was good but no kettle no gym poor restaurant no drinking water,etc.

AccorHotels certified review
Anonymous Friends - 09/08/2017

We enjoyed having the restaurant and bar right in the hotel. The rooms were nice and comfortable. The location was excellent. We'll be back!

AccorHotels certified review
Consuelo Business - 03/08/2017
« Comodo »

Cómoda agradable segura

AccorHotels certified review
Edward Solo - 28/07/2017
« One night, emergency stay! »

The reception staff were good at finding me a room at the very last minute....room was comfortable but heating set a bit high. There was a used cup in the bathroom, not good, and should not really be plastic as it is so damaging to the environment.

AccorHotels certified review
Hans Couples - 24/07/2017
« Good service »

It always has been clean and fast. This time was a little slower than usual.

AccorHotels certified review
Renato S. Couples - 24/07/2017
« Fine place, it's not my first place overthere. Charm receptionist are required and, the membership is irrelevant. »

as usual, i spent few night in ibis providencia. Facilities are in good quality, but some minor repair need to be done (hair dryer, light switches), because the intensive use. Check-in keep being an issue, receptionist are busy and not friendly, membership is irrelevant to them (a local policy, perhaps). No chances for early check-in, welcome drinks, or amenities while we wait for the room. Breakfast service meets the company standards and free wifi is great.

AccorHotels certified review
Renato Business - 20/07/2017
« Suficiente »

Normal

AccorHotels certified review
Katherine P. Couples - 19/07/2017

Normal

AccorHotels certified review
A. Families - 13/07/2017
« Correcta »

Excelente

AccorHotels certified review
Ana Families - 09/07/2017
« Great »

Special thanks to Felipe from the desk, who helped us a lot and was very polite.

AccorHotels certified review
Mario L. Couples - 28/06/2017
« The shower in our room only had extremely HOT water and no cold water. »

My wife and I come to Santiago frequently and have stayed at Ibis Providencia previously. This time we stayed one night on June 24. The morning of June 25, we tried to shower but there was only extremely HOT water. When we turned the shower handle to the right for cold water, there was NO water flow - so NO cold water came out. We could not shower because it was impossible to stand under the shower of steaming water. On our way to your breakfast place, I mentioned this to the front desk. When we checked out, I told the checkout person again. He asked how our stay was and I repeated that we could not shower. So we were not pleased. He did not bother to address our complaint and was only interested in processing our payment of the bill. When I asked for a discount on the bill because the shower was faulty and therefore the hotel did not provide the services expected, he said there was nothing he could do. I asked to speak to a manager. He said there was no one available. Then a female staff person who was standing near him got involved and was very dismissive and impolite. She said that they don´t give discounts for that and made us as customers feel terrible. This is unacceptable customer service for an international hotel.

AccorHotels certified review
Ruchi S. Business - 20/06/2017
« Comfortable, but expected a bit more in terms of basic hospitality »

We generally found Ibis Providencia not at par with other Ibis hotels that we stay in.

AccorHotels certified review
Ariel B. Business - 16/06/2017
« good service »

Great balance between service and price.

Our most recent 20 reviews
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