ibis Santiago Providencia Hotel 3 stars

TripAdvisor rating 4.0/5 4,422 reviews
ibis Santiago Providencia
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Room 1

Number of guests
Children's age
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Dog up to 33 lb (15 kg) permitted.
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Children's Club for 3 to 6 years
Business services
  • Self service business centre

Hotel location

ibis Santiago Providencia

Avenida Providencia 1187
7500585
santiago
chile

Tel: +56227683800

Fax: (+56)2/27683801

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    ARTURO MERINO BENITEZ At 23km / 14.29 miles

  • By train

    ESTACION CENTRAL At 8.6km / 5.34 miles

GPS :-33.429453, -70.62142

Our accommodations

Room with queen-size bed for two people

  • Max. number of persons: x2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk(...)

Room with queen-size bed and bed for children up to the age of 12

  • Max. number of persons: x3
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk(...)

Standard Room with twin beds

  • Max. number of persons: x2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk(...)

Our restaurants and bars

Ibis Kitchen

Type of cuisine: Other cooking style

BAR

Photo non contractuelle / Strictly non binding

A relaxing break in the bar: the ibis bar is the ideal place for everyone to get together and enjoy a moment of relaxation at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Santiago Providencia

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

10,033 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

4,422 reviews

Excellent

Customer review rating 4.1/5

Omar Families - 09/05/2019 AccorHotels certified review

Everything was very good, thanks

Overall Stay at IBIS

Customer review rating 4.1/5

Anonymous Business - 07/05/2019 AccorHotels certified review

When your worries are not related to the hotel you are staying, then you have chosen right

Very good value for money except for the restaurant

TripAdvisor rating 4.0/5

fernando_priv Solo travel - 07/05/2019 TripAdvisor review

Very good rating for everything except for the restaurant. At dinner, the steak which was supposed to be sirloin was dificult to chew and still more difficult to swallow. The rice had been reheated in a frying pan and was sticky and burned. As regards the breakfast, it was such a mess and lack of products that I gave up. Apart from that, the experience was excellent.

Impecable todo

Customer review rating 4.1/5

Claudio Solo - 05/05/2019 AccorHotels certified review

Excelente

Fair lodge, excellent location

Customer review rating 4.1/5

Mauricio M. Business - 29/04/2019 AccorHotels certified review

Satisfactory

Satisfying yes, but not as good as expected.

Customer review rating 4.1/5

Eliana H. Couples - 29/04/2019 AccorHotels certified review

Our stay would have been great if I didn't have to crwal from the foot of the bed to reach my pillow due to the fact that my bed was against the bathroom wall, with no night table to put a glass of water which was not provided.

DIRTY ROOM, FOOT PRINTS IN WALL, NO SERVICE, NO ANY GOOD MORNING FROM ANYONE... SO SAD..

Customer review rating 4.1/5

Bernardo Business - 26/04/2019 AccorHotels certified review

THIS IS THE THIRD AND LAST TIME THAT I WILL STAY IN YOUR HOTEL, THE QUALITY HAS DOWNGRADED SO MUCH, YOUR CREW NEVER SAY ANY SIMPLE GOOD MORNING, THEY NEVER MAKE EYE CONTACT, THE ROOM AC DIDNT WORK VERY WELL, THE WALLS OF THE ROOM ARE FULL OF FOOT PRINTS ALL DIRTY, NOT GOOD...

Perfect

Customer review rating 4.1/5

Estefanía D. P. M. C. Couples - 24/04/2019 AccorHotels certified review

The Service is perfect and workers so nice

Dear Estefania, We very much appreciate your comments regarding your stay at the ibis Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodolfo Sanchez Sub Gerente Hotel Ibis Santiago Providencia

bad

Customer review rating 4.1/5

Granados Families - 22/04/2019 AccorHotels certified review

air conditioning turned off for the whole night, no explanation given.

Dear Ulises, Thank you for taking the time to tell us about your experience at the ibis Santiago Providencia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodolfo Sanchez Sub Gerente Hotel Ibis Santiago Providencia

OK for overnight stay, but lacking a few things

Customer review rating 4.1/5

Andrew P. Business - 20/04/2019 AccorHotels certified review

Hotel is ok for a quick stay. Staff are friendly and helpful, and breakfast is reasonable. The one item that I think should be added which would add a lot and cost a little, is availability to request an iron and ironing board to be made available in the room. To have to go to the 4th floor, to use a single iron is not acceptable and this alone would not have me stay at this hotel again.

Dear Andrew James P., Thank you for taking the time to tell us about your experience at the ibis Santiago Providencia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodolfo Sanchez Sub Gerente Hotel Ibis Santiago Providencia

Buenisima

Customer review rating 4.1/5

Raúl H. G. G. Families - 18/04/2019 AccorHotels certified review

Agradable

Estimado Raul Hernan, Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todos ya que continuamente se esfuerzan en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Rodolfo Sanchez Sub Gerente Hotel Ibis Santiago Providencia

Hotel very well located

Customer review rating 4.1/5

Carlos P. Business - 17/04/2019 AccorHotels certified review

I had the necessary to have a good stay. It was a business trip. Hotel well located for public transportation, also with taxi station in case needed. The breakfast is good and the staff is very friendly.

Dear Carlos, We very much appreciate your comments regarding your stay at the ibis Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodolfo Sanchez Sub Gerente Hotel Ibis Santiago Providencia

Convenient and good value

Customer review rating 4.1/5

Ann F. Solo - 13/04/2019 AccorHotels certified review

Hotel conveniently situated, an easy walk into centre but in nice area with lots of cafes etc. Rooms were clean and functional. Good value meals particularly breakfast and good reception area to sit and have a drink.

Dear Ann, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodolfo Sanchez Sub Gerente Hotel Ibis Santiago Providencia

Normal

Customer review rating 4.1/5

Well S. L. Business - 12/04/2019 AccorHotels certified review

Una experiencia normal

Dear Well Shen L., Thank you for taking the time to tell us about your experience at the ibis Santiago Providencia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodolfo Sanchez Sub Gerente Hotel Ibis Santiago Providencia

Loved this hotel

Customer review rating 4.1/5

Saverio Business - 01/04/2019 AccorHotels certified review

Good service. Busy check in Good location Nice room but small

Dear Saverio Roberto S., We very much appreciate your comments regarding your stay at the ibis Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodolfo Sanchez Sub Gerente Hotel Ibis Santiago Providencia

delivered just what we needed

TripAdvisor rating 4.0/5

OnAir67258346132 Family - 22/03/2019 TripAdvisor review

we already knew Íbis. Providencia is well located, helped us indeed meeting Santiago for our 1st time. Frigobar makes us a diference; it was not good paying 1600 pesos for a cold water bottle down at 1st floor. Reservation for our 2nd day should be easier.

Dear Guest: Thank you very much for taking the time to letting us know your experience at Ibis Santiago Providencia. It is a real pleasure to know that your stay was according to your expectations and we really look forward to have you back in the future. Kindly Luciano MARQUARDT

MR Flávio Dias

TripAdvisor rating 4.0/5

Flavio J Family - 13/03/2019 TripAdvisor review

The bathroom was having problems in the glass door of the box and the drain box was leaking and making loud noiseOne night we met at the hotel reception and arrived a Brazilian guide talking very loudly disturbing the people who were enjoying the TV.

Customer review rating 4.1/5

Jose S. Business - 25/02/2019 AccorHotels certified review

Excelente...100 % recomendable

Good hotel in santiago

Customer review rating 4.1/5

Anonymous Couples - 18/02/2019 AccorHotels certified review

Goog hotel, clean room and comfortable bed. Maybe a little overpriced

Dear Elisa, We very much appreciate your comments regarding your stay at the ibis Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodolfo Sanchez Sub Gerente Hotel Ibis Santiago Providencia

Good but could be better.

Customer review rating 4.1/5

Filipe M. Business - 07/02/2019 AccorHotels certified review

Good points like silence to rest and comfortable bed. Points to improve: Breakfast, number of attendees (I have to wait a lot to order a sandwich, or request water).

Dear Filipe, Thank you for taking the time to tell us about your experience at the ibis Santiago Providencia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodolfo Sanchez Sub Gerente Hotel Ibis Santiago Providencia
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