Hotel - ibis Santiago Providencia
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Santiago Providencia Hotel

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4.0/5 4,053 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • PARKING IS SUBJECT TO AVAILABILITY
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • All-you-can-eat buffet breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • PARKING IS SUBJECT TO AVAILABILITY
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioning or central heating depending on the season
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Services for children
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • All-you-can-eat buffet breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

  • 182 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
    • Air conditioning or central heating depending on the season
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating Based on 7,014 reviews

Our guest reviews for ibis Santiago Providencia

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,053 reviews
AccorHotels certified review
Peter Couples - 18/10/2017
« Good value »

The Ibis Providencia is in a great location and offers excellent value for money. Staff were helpful and friendly. But in achieving such value, some aspects are not 5 star. We found the room to be quite noisy — both traffic noise from outside and other guests moving about the hotel. The breakfast in comparison with buying breakfast at a local cafe was good value but the choice was limited and after 4 days, we wanted a change.

AccorHotels certified review
Phil M. Business - 18/10/2017
« convenient place to stay »

The room was fine, standard for ibis. Hotel staff were efficient and helpful and communicated well with us in English. The cafe and restaurant had good food which was reasonably priced. The $6 buffet breakfast was fine.

AccorHotels certified review
Marianna Solo - 16/10/2017
« Perfect »

Perfect

AccorHotels certified review
Juan P. Business - 15/10/2017
« Overall it was a good experience »

Room was clean. It had enough space. Bathroom was clean. The staff was very helpful. The breakfast was according to what they offer. I only had one issue with the front desk staff. They did not want to call a taxi for me to take me to the airport and were happy to just send me to the other side of the street to try to call one. On previous stays in this same hotel they had called a taxi, so I did not think it was a problem for them.

AccorHotels certified review
Julio P. Business - 03/10/2017
« Good. »

I thought someone had told me you need a power adapter, i asked the receptionist for one, they were out of them, i had to go outside and buy one, never know when i will use this again in my life.

TripAdvisor review
Business - 01/10/2017
« Really nice Ibis »

Excellent breakfast and service in general. The hotel is in a good location, near a lot of restaurants, metro station and services, although a little noisy at night because of the buses. My apartment (511), use by two singles, is small for two single beds, but adequate for a queen size bed.

AccorHotels certified review
Jorger Solo - 28/09/2017
« Good Location in Santiago near Manuel Mont station »

PROS: Great location. Close to convenience stores and restaurants. Easy access to public transportation (Bus). Friendly and helpful staff Walking distance to metro (Manuel Mont station) Room was clean and provided great view to the Cordillera de los Andes. Floor #10 Free WiFi Have a restaurant Digital luggage scale in floor next to elevator Nice walk to the Costanera Center (shopping mall) about 20 mins. CONS: Expecting a more comfortable bed. One staff member need to improve her service. If the tour is offer by another company, help the guest with other companies if necessary.

AccorHotels certified review
Ken I. Families - 28/09/2017
« Comfortable accomodation enhanced by the service provided by dedicated staff »

From the reception staff all assistance was excellent. Cafe, restaurant was superb. Very pleased with all the service received.

TripAdvisor review
790mariaclarah Family - 27/09/2017
« Excellent option to stay at Santiago! »

I travelled to Santiago with my family and we were very satisfied with the hotel.. It is located very conveniently, near a subway station, and within walking distance of the traditional Ligura restaurant and the huge Costanera Center mall. The hotel was clean, modern, the staff helpful and friendly, wi-fi worked fine. Just a few details could be better: the rooms felt a bit small and the shampoo was frankly bad- no conditioner.

AccorHotels certified review
Maria C. Families - 26/09/2017
« Very good option to stay in Santiago »

Very good hotel, clean, size of rooms somewhat small, friendly staff although at times only one person at the front desk, so you can wait some 15 minutes for a simple question. Room amenities could be better (shampoo is not good). Very good location.

AccorHotels certified review
David Couples - 26/09/2017
« Excelente »

Tranquila agradable cómodo

AccorHotels certified review
Raphael A. Couples - 19/09/2017
« I was ripped off, stolen by the hotel »

I tried to pay with my credit and debit card and the machine kept saying payment denied. I had to pay all in cash. Arriving at home I received my card statement and 3 nights had been effectively charged. I am trying to get in touch to have my money back but it is very hard. Reservation Code fnlsdxqm

TripAdvisor review
Carlos_R_Junior Family - 15/09/2017
« Great Place with great Location »

Nice Hotel located in Providencia, awesome place with great restaurants and bars. One block away from the subway station. Daniela is a must in the reception, awesome person with nice energy! I was in room 1310 with nice view to the mountains!

AccorHotels certified review
Drengineer Business - 13/09/2017
« Average stay in an okay hotel »

The hotel was not too bad. Basic, as you'd expect from Ibis, but certainly functional. There was a reasonable amount of dust on my floor, but other than that, it was clean and livable. Breakfast is basic but okay too. Staff easy to deal with, and the location is central, yet not necessarily close to anything in particular. Decent, and I'd stay again.

AccorHotels certified review
Mariel Couples - 12/09/2017
« It was good bu there is room for improvement »

It was a nice stay, but infortunnately the fact that the air conditioner is turned off on the winter made a huge impact on our stay. As this was the end of winter, it got hot with 2 people on the room i woke up cover on sweat and we had to open the window and the street is so noise that we woke up several times. I think you should let the guest decide if he wishes or not to turn on the air conditioner, as it is announced that the room has one.

TripAdvisor review
Family - 05/09/2017
« Good for a short stay »

The hotel is well localized, attentious staff, clean room, comfortable beds. But the room is too small (there were no place to the luggage), and there aren't connecting rooms. We asked for connecting rooms on online reservation and there were no warnings. The breakfast is excellent, with variety of fruit and bread.

AccorHotels certified review
Fernando B. Couples - 24/08/2017
« Rescued »

We came to the Ibis Providencia at 2 am after arriving to Santiago and discovering that we were in a HORRIBLE hotel. Evellyn was great in solving our problem and accomodating us fast.

AccorHotels certified review
Leo Friends - 16/08/2017
« Ibis Providencia being Ibis »

You can count on the same level of simplicity on every Ibis Hotel. Recommended for simple stay, good location and honest costs.

AccorHotels certified review
Luiz Couples - 13/08/2017
« Very Organised »

Very good

AccorHotels certified review
Roberto R. Solo - 10/08/2017
« Comfy but lacking too many items »

It was good but no kettle no gym poor restaurant no drinking water,etc.

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