Hotel - Mercure Paris Bastille Marais hotel
Mercure Hotel Mercure Hotel

Mercure Paris Bastille Marais hotel

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4.0/5 569 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 11  EUR
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Bike rack facilities

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/24H
    • Opening hours : Week-end 24H/24H

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

We offer different categories of rooms to suit different tastes. All our rooms have the same elegance and simplicity but offer different ambiances.Our Standard Rooms provide a comfortable and cozy atmosphere with drawings by Ingres. The Privilege Rooms are spacious and light with a wide range of services and views over Paris and Sacré Coeur.

  • 52 rooms
  • 52 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • Emergency exit map
    • Remote control TV
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Toilets
    • Hair dryer at reception
Our rooms fittings
4.3/5 AccorHotels Rating Based on 1,316 reviews

Our guest reviews for Mercure Paris Bastille Marais hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 569 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Georgios M. Business - 15/02/2018
« Very good hotel at very reasonable cost »

The room was clean, it was having everything necessary for me, the breakfast was good as well. Location very good. The only reason why I am rating with 9 instead of 10 is the size of the room.

AccorHotels certified review
David F. Couples - 23/01/2018
« Perfect stay in Paris »

Everything was just great, thanks for the great staff we have had an amazing week.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickael, Directeur

AccorHotels certified review
Howard Families - 02/01/2018
« Paris homecomimg »

excellent service and great location to enjoy Paris

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Kroop, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickael, Directeur

AccorHotels certified review
Jose G. Families - 27/12/2017
« Great Christmas break »

From the moment of the Check in until we left, we couldn't be more happy about our decision of staying at this Hotel. The location is excellent, the rooms beautiful and overall the service provided was just outstanding. Very well done girls (the girl with the curly hair who worked during Christmas period and the other girl who cheeked us in - Could be Diana? So sorry I didnt catch their names, but should defo be rewarded for such a great job) Many thanks for making our stay great! Jose

TripAdvisor review
Couples - 14/12/2017
« Appalling value for money at breakfast »

Having just one staff member to manage the breakfast room and room service is insufficient. Every table was occupied or covered with dirty dishes. No more cups, no more water in the coffee machine, no more jam, no more baguettes, no more eggs, no more ketchup. The poor woman was left dashing desperately back and forth, putting out fires. She was clearly poorly trained - "Never waste a journey: Every time you go into the kitchen, take something with you (like dirty plates) and bring something back (like fresh bread)" - is the first lesson any wait staff should be taught. You charge too much money for offering such a poor service. The room and bathroom were clean, comfortable, and perfectly acceptable, however.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Following your message can you contact me directly to give me your dates of stay ? Indeed we have not had negative feedback about breakfast for several weeks and I confess you do not understand what may have happened. In addition no customers have complained on the spot of any problem. In the meantime, I thank you in advance. Best regards Mickael VEVRES

AccorHotels certified review
Anonymous Families - 26/11/2017

Overall very positive. Good location. Room nicely decorated and in good shape, with a fine view. Very welcome that our requests in advance of our arrival had been met. Breakfast buffet of good quality. Very friendly service. Welcome that there were fresh newspapers in the lobby. There ought to have been replenishment of bottled water and coffee etc. in the room on a daily basis. A little bit difficult to change the setting on the shower head.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to rate us on https://www.tripadvisor.fr/Hotel_Review-g187147-d19…-Reviews-Mercure_Paris_Bastille_Marais-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Yannick Couples - 20/11/2017

Nice stay. Only thing that I am missing is concistency in the Mercure group. Also rated 4 stars, the Mercure in Munich City center has a breakfast buffet that blows you away whereas this one in Paris was ok. But taking into account that both hotels are ranked the same, the one in Munich is of a much higher standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Nashwa N. Business - 12/11/2017
« Very nice »

It was nice and comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to rate us on https://www.tripadvisor.fr/Hotel_Review-g187147-d19…-Reviews-Mercure_Paris_Bastille_Marais-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Anonymous Friends - 08/11/2017
« Comfortable, quiet, and many nice restaurants very close by »

The room was largely filled by the double bed, so it might have been a bit small for two people - for one though, it was perfect. Large in-room safe and free bottle of water were appreciated. The door to the shower in the bathroom let water leak on to the floor every time, a bit annoying. But the room was at the back, quiet and the bed was extremely comfortable. Many nice restaurants and bars in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to rate us on https://www.tripadvisor.fr/Hotel_Review-g187147-d19…-Reviews-Mercure_Paris_Bastille_Marais-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Steve S. Couples - 04/11/2017
« Quiet and very comfortable. »

Excellent hotel just off the busy intersection close to all the restaurants and bar, very smart and very comfortable hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to rate us onhttps://www.tripadvisor.fr/Hotel_Review-g187147-d19…-Reviews-Mercure_Paris_Bastille_Marais-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Arty V. Couples - 30/10/2017
« Great location, cozy rooms »

The hotel is very conveniently located next to Voltaire metro station and just 10 mins walk from cool and trendy Marais area. The rooms are small but cozy, while the beds are super comfortable. I was really impressed by the curtains, the blackout they provide will make it difficult for you to wake up with an alarm. Breakfast is rather basic though, this is more of a Ibis style than Mercure's. Something to work on for the management.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
H. J. Business - 27/10/2017
« Business trip »

Had a chance to discover and stay to this lovely hotel, central Paris. Amazing services, and high quality bedrooms and beds.

Our hotel has responded to the review
Our hotel has responded to the review

Merci Jérôme pour ce commentaire so AMAZING !!!! A très très bientôt. Mickael

AccorHotels certified review
Catherine P. Families - 24/10/2017
« Comfortable room with magnificent views »

Easy booking. Pleasant staff. Spacious room with all comforts. Had to buy a privilege room to get a bath but the extra money was nearly worth it as the bath itself was one of the most comfortable I have ever used. Room was clean but I don't agree with the decor!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam Pearson, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Anonymous Families - 23/10/2017
« Pleasant Stay at Bastille Marais »

I enjoyed the comfortable bedroom and spacious bathroom and the hotel decor . The food for breakfast was good. Small selection of hot food available. The main issue was the noise from the street all night due to poorly insulated windows at the front of the property. I used ear plugs but still heard noise. Perhaps the hotel should install more sound proofing. The area was quite dirty and full of homeless people and beggars but the hotel cannot do anything about that. Overall, I had a pleasant is somewhat sleepless stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickaël VEVRES Directeur

TripAdvisor review
ykamouch Business - 23/10/2017
« Nice stay »

I was afraid of the size of the room being too small but it was descent for a Capital. Team service was kind. Breakfast was good. I recommend this hotel. Being close to Bastille there are numerous restaurants to please your taste. also PARKING around the area was fairly easy compare to other districts of Paris.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are happy to read your satisfaction following your stay in our hotel Mercure Bastille Marais. Do not hesitate to contact us for your next booking :) See you very soon. Best regards Mickaël VEVRES Directeur

AccorHotels certified review
Anonymous Families - 16/10/2017
« Friendly staff »

Easy to find, near the metro, friendly staff, good breakfast. Small room but clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam Murgo, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
An-magritt Couples - 16/10/2017
« Comfortable hotel in an excellent location in Paris »

The hotel is located at Voltaire Metro station which proved very easy access to the usual tourist attractions. The hotel staff were very friendly and helpful. The room was small but clean and the bed was very comfortable. We hadn't booked the room with breakfast, but had breakfast at the hotel on our last day. Good selection of food although we missed out on the dark bread which was finished by the time we got there. A delightful hotel stay with good restaurants nearby. Would highly recommend

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Madame, We very much appreciate your comments regarding your stay at Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to rate us on https://www.tripadvisor.fr/Hotel_Review-g187147-d19…-Reviews-Mercure_Paris_Bastille_Marais-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Howard Families - 11/10/2017
« return to Paris »

excellent welcome-our room was not ready because of our early arrival but the receptionist made arrangements for us to use a temporary room to rest upon checkin. very thoughtful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Kroop, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

TripAdvisor review
Family - 11/10/2017
« A lovely place to stay in Paris! »

This is an excellent hotel - well run and attentive staff. It is also well placed to go almost anywhere and explore local restaurants if one arrives late at the weekend! . It is comfortable and welcoming especially since our two daughters arrived (from London) quite late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, All the team and I want to thank you for your lovely post following your stay in our hotel Mercure Paris Bastille Marais. We are very happy to read your satisfaction. We hope to welcome you very soon. Have a good day. Mickaël VEVRES Directeur

AccorHotels certified review
Supereltel Families - 10/10/2017
« A beautiful hotel in Paris - well placed, well run and generally impressive! »

Excellent! from the moment of reception until checking out, everything was of a very high standard and we all felt a very warm welcome even tho' our two daughters arrived quite late - arriving from London. Their room as spacious and comfortable and while the other was smallish it was nevertheless all that was needed - and the fridge was an added bonus as we were able to celebrate with Champagne! Will come again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you so much for your feedback. We are very happy to read it. We hope to see you very soon. Best regards Mickaël VEVRES Directeur

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