Hotel - Mercure Paris Bastille Marais hotel
Mercure Hotel Mercure Hotel

Mercure Paris Bastille Marais hotel

4.0/5 621 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 11  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Bike rack facilities

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/24H
    • Opening hours : Week-end 24H/24H

Business services

  • Copy/print service available
See all services

Our rooms

We offer different categories of rooms to suit different tastes. All our rooms have the same elegance and simplicity but offer different ambiances.Our Standard Rooms provide a comfortable and cozy atmosphere with drawings by Ingres. The Privilege Rooms are spacious and light with a wide range of services and views over Paris and Sacré Coeur.

  • 52 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Direct dial telephone
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings
4.3/5 AccorHotels Rating 1,681 reviews

Our guest reviews for Mercure Paris Bastille Marais hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 621 reviews
F. Business - 03/12/2018 AccorHotels certified review
« Great stay! »

I had a great stay at the hotel. The employees were very friendly and helpfull. The room was tidy, clean and free from noise. Breakfast was amazing, so mucht choice of bread/cheese/meat/drinks/pancakes/eggs/... It really was the best meal of the day during my stay in Paris!

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIAEN F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickael VEVRES Directeur

Kate Business - 03/12/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

Emma Couples - 13/11/2018 AccorHotels certified review
« Clean hotel with nice decor and friendky staff, but rooms are tiny! »

The hotel is nice amd also has a lovely outdoor courtyard with seating area. Staff were very friendly upon check in. The only negative was that for 2 people for a 2 night stay the room and bathroom were extremely small - we could only just walk around the bed! I wouldn’t consider it value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for the review of our hotel following your stay. Our hotel is in a typical Parisian building and you are right some of our rooms are small. But I can assure you that they are the average size of a Parisian Mercure hotel. Do not hesitate the next time to change the room, we will try to do the best for you. Best regards Mickael VEVRES Directeur

Sherazade Solo - 11/11/2018 AccorHotels certified review
« Comfortable and convenient »

Checking in was quick. Room & bathroom were comfortable. No noise. Hotel near subway and also walkable distances to Paris’ top spots.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

Amh Friends - 03/11/2018 AccorHotels certified review
« We had a pleasant and comfortable stay, helpful staff and a central location. »

The hotel was clean and comfortable, close to a metro station that made it very easy to get to the centre of Paris. The staff were helpful and pleasant and the hotel clean. The surrounding area offered several restaurants, bars and cafes. It was lovely, we will go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam H., Thank you so much for the great review following your stay in our hotel Mercure Paris Bastille Marais. All the team and I are very happy to read your satisfaction. We hope to welcome you very soon. Sincerely, Mickael VEVRES Directeur

A. Business - 02/11/2018 AccorHotels certified review
« Good experince. Thank you ! »

Good experience. Helpfull staff, clean room, quiet place, good breakfast.. I just wish my room could have had a larger table of some sort. The one i had had no room to put a laptop _and_ a paper notebook at the same time. Not a big deal given than everything else was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister A., Thank you for the great review of our hotel following your stay. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

Jean C. Solo - 28/10/2018 AccorHotels certified review
« A very satisfied stay »

Your customer service was v professional. I have to especially thank Charles. On ny first day, my service provider in Singapore had a break down and I had no data roaming as a result. I needed to contact my family back home in Singapore and Charles had no hesistation in assisting me to get into contact with my family. At all times, he had made my stay in Mecure Paris Bastille Maris feel safe and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

Bruna C. Business - 24/10/2018 AccorHotels certified review
« Grubby carpet, blocked bathroom sink, noisy room, poor breakfast, not worth the money. »

Bedroom carpet was grubby. Bathroom sink was totally blocked and took ages for the water to drain away. The room was facing the street making it noisy. The decor is terrible and reminds me of a brothel. Breakfast was inadequate with a very poor selection. This is not a 4* hotel. Very expensive for what you get for your money and will not stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at Hotel Mercure Paris Bastille Marais. We fix the problem with the sink yesterday morning when you informed us about that. Maybe if you asked at the reception Monday we could change the room and give you a room on the courtyard side. However I can not accept the comparison of our hotel with a brothel, it is disrespectul. I can understand you do not like the decoration but it is your own feeling. It was better if you ask to speak with a manager at the reception. Also can you explain me what do you mean by poor breakfast ? I am not agree with you on this point. Sincerely, Mickael VEVRES

Julie M. Couples - 24/10/2018 AccorHotels certified review
« Well-located, great breakfast »

This was a nice, reasonably-priced hotel right at the footsteps of the Voltaire metro stop. Small, but decent room. Great breakfast and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

Ahmed E. Business - 23/10/2018 AccorHotels certified review
« Very bad »

They are not clear and establishing lawsby themselves .. every one working on it tells you an info which all are not right

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Following your revieuw and following our phone conversation I confirm you we are very clear with the laws in France. It is forbidden to smoke (cigarettes, eletronic cigarettes, pipe, cigar ...) in the public places. And you have this informaiton in the lobby of the hotel. It is also forbidden to smoke in the room and you have also the information in the room in French and in English. It is also write the amount of the penalty if you smoke in the room. Furthermore, the smoke of your cigarette has triggered the fire alarm in all the hotel. I confirm you the penalty of 200.00 euros paid when you left the hotel. Best regards Mickael VEVRES Directeur

Alex Couples - 21/10/2018 AccorHotels certified review
« Nice stay in Paris »

We liked it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

Fishman T. Couples - 21/10/2018 AccorHotels certified review
« Good hotel in an excellent location »

The room is great for hotels in Paris The location is excellent within walking distance to central locations and excellent transport just below the hotel for more distant places. A pleasant and welcoming staff. Excellent breakfast without a lobby

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you so muche for the great review following your stay in our hotel Mercure Paris Bastille Marais. We are very happy to read your staisfaction and we hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

Willard M. Couples - 11/10/2018 AccorHotels certified review
« Ok but advertise tv english channels. These did not work even after request . »

Advertised english tv channels. Non of theze worked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your feedback. We call the tv company to fix the problem with the English TV. We hope to welcome you back to our hotel very soon. Sincerely, Mickael VEVRES Directeur

Anonymous Business - 09/10/2018 AccorHotels certified review
« Good staffs and breakfast »

Thanks for looking after us very kindly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickael VEVRES Directeur

Vaughan W. Couples - 08/10/2018 AccorHotels certified review
« Overnight break »

Nice small hotel ideally situated for our short overnight trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

Noel P. Couples - 08/10/2018 AccorHotels certified review
« The privilege room we were allocated was memorable. »

At first I thought someone was playing with a basketball, bouncing the ball against the concrete ground. I was surprised to find the noise was the top end of the lift mechanism. Apart from the strange noise the views from the dormer windows, including the Sacre-Cour in the distance. The location within Bastille/ Marais is a great area to experience many aspects of French life. Highly recommended. Bus 69 and the Metro from Voltaire are easy to use and convenient,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister P., Thank you for the review of our hotel. We hope to welcome you a next time. Sincerely, Best regards Mickael VEVRES Directeur

S B. Business - 29/09/2018 AccorHotels certified review
« Extremely small and horribly expensive »

Extremely disappointing. As a gold member (only a few points away of platinum), I was given a very, very basic and extremely small room at £300 p/p per night! In addition, the hotel was very noisy. Service was very poor and no welcome drink vouchers were offered. All in all not acceptable and hotel should not receive more than 2 stars!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister b., Thank you for taking the time to tell us about your experience at Hôtel Mercure Paris Bastille Marais. I checked your booking and I see you reserved a single room for your stay. Actually these are the smallest rooms of the hotel. These rooms are also on the courtyad side and normaly it is very quiet, can you tell me which kind of noise disturb you during your stay ? Concerning the welcome drink vouchers, it is our mistake and please accept all my apologies for that. I will offer you 500 points Le Club Accor Hotel on your fidelity card. I see also you have a booking from the 22nd to the 24th of November 2018. I inform you I upgrade you on a Privilege room for this stay. I am sorry again for these inconveniences. Best regards. Mickael VEVRES Directeur

Anonymous Couples - 16/09/2018 AccorHotels certified review
« Convenient and quiet »

We enjoyed our stay at the conveniently located hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for the great review following your stay in our hotel Mercure Paris Bastille Marais. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

Anonymous Business - 13/09/2018 AccorHotels certified review

Great

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur Gethin, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Bastille Marais. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous espérons vous revoir très vite parmi nous. Cordialement Mickael VEVRES Directeur

Dp1uk Business - 13/09/2018 AccorHotels certified review
« Great locations... good friendly service. »

I stayed at this hotel for 1 night, and its very well located. There are restaurants and bars in walking distance. and for me personally was well located for my business meetings. The room looked newly refurbished, and was very comfortable.. its is roadside though, so can be a little noisy from traffic, but I was ok with that. Breakfast selection was a little lacking, but all in all everything you need. I would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you very much for the great review foolowing your stay in our hotel Mercure Paris Bastille Marais. We are very happy that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

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