Hotel - Mercure Paris Bastille Marais hotel
Mercure Hotel Mercure Hotel

Mercure Paris Bastille Marais hotel

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4.0/5 582 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 11  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Bike rack facilities

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H/24H
    • Opening hours : Week-end 24H/24H

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

We offer different categories of rooms to suit different tastes. All our rooms have the same elegance and simplicity but offer different ambiances.Our Standard Rooms provide a comfortable and cozy atmosphere with drawings by Ingres. The Privilege Rooms are spacious and light with a wide range of services and views over Paris and Sacré Coeur.

  • 52 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings
4.3/5 AccorHotels Rating Based on 1,388 reviews

Our guest reviews for Mercure Paris Bastille Marais hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 582 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Cathy C. Couples - 09/04/2018
« Very good »

Room was clean, bed very comfortable, breakfast was delicious, location was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickael VEVRES Directeur

AccorHotels certified review
Anonymous Couples - 03/04/2018
« Exceptional experience »

We got a very nice room at top level, bed very comfortable and a welcome drink for anniversary of my wife. We enjoy cleaning of room and panorama as well as availability of front desk. I will continue to come

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
George G. Business - 30/03/2018

Good place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

TripAdvisor review
Family - 29/03/2018
« convenient overnight in Paris 11ieme »

I thought the room was a good size but a bit basic. Breakfast fruits were not fresh ..but the rest was fine. Great service and superb front desk support. Place voltaire is very good for local cafés and restaurants. Nr Bastille

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for you post on TripAdvisor. Do not hesitate to contact us for anything else. Best regards Mickael, Directeur

AccorHotels certified review
Rafic T. Families - 24/03/2018
« Just what was needed and up to expectations. »

This is a very nice hotel , comfortable and well located , wonderful staff very welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Anonymous Business - 12/03/2018
« Nice accommodation w/ good breakfast »

It was a good stay appropriate for my business trip with lovely breakfast (though it got really busy at certain hours with no space and not enough food, especially on Saturday morning). I didn't get an upgrade as Gold Member which was slightly disappointing but I appreciated the quiet room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES, Directeur

AccorHotels certified review
Anonymous Business - 10/03/2018

Room was very good. Internet was very weak and CNN barely worked at all, as bad reception. Expected better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bastille Marais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Joakim A. Couples - 05/03/2018
« Nice hotel in a great location »

Everything was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thanks a lot for your feedback following your stay in our hotel Mercure Bastille Marais. We hope to welcome you very soon again. Best regards Mickael, Directeur

AccorHotels certified review
Blaise Business - 20/02/2018
« smooth »

easy registration , clean room good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Georgios M. Business - 15/02/2018
« Very good hotel at very reasonable cost »

The room was clean, it was having everything necessary for me, the breakfast was good as well. Location very good. The only reason why I am rating with 9 instead of 10 is the size of the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
David F. Couples - 23/01/2018
« Perfect stay in Paris »

Everything was just great, thanks for the great staff we have had an amazing week.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickael, Directeur

AccorHotels certified review
Howard Families - 02/01/2018
« Paris homecomimg »

excellent service and great location to enjoy Paris

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Kroop, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickael, Directeur

AccorHotels certified review
Jose G. Families - 27/12/2017
« Great Christmas break »

From the moment of the Check in until we left, we couldn't be more happy about our decision of staying at this Hotel. The location is excellent, the rooms beautiful and overall the service provided was just outstanding. Very well done girls (the girl with the curly hair who worked during Christmas period and the other girl who cheeked us in - Could be Diana? So sorry I didnt catch their names, but should defo be rewarded for such a great job) Many thanks for making our stay great! Jose

TripAdvisor review
Couples - 14/12/2017
« Appalling value for money at breakfast »

Having just one staff member to manage the breakfast room and room service is insufficient. Every table was occupied or covered with dirty dishes. No more cups, no more water in the coffee machine, no more jam, no more baguettes, no more eggs, no more ketchup. The poor woman was left dashing desperately back and forth, putting out fires. She was clearly poorly trained - "Never waste a journey: Every time you go into the kitchen, take something with you (like dirty plates) and bring something back (like fresh bread)" - is the first lesson any wait staff should be taught. You charge too much money for offering such a poor service. The room and bathroom were clean, comfortable, and perfectly acceptable, however.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Following your message can you contact me directly to give me your dates of stay ? Indeed we have not had negative feedback about breakfast for several weeks and I confess you do not understand what may have happened. In addition no customers have complained on the spot of any problem. In the meantime, I thank you in advance. Best regards Mickael VEVRES

AccorHotels certified review
Anonymous Families - 26/11/2017

Overall very positive. Good location. Room nicely decorated and in good shape, with a fine view. Very welcome that our requests in advance of our arrival had been met. Breakfast buffet of good quality. Very friendly service. Welcome that there were fresh newspapers in the lobby. There ought to have been replenishment of bottled water and coffee etc. in the room on a daily basis. A little bit difficult to change the setting on the shower head.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to rate us on https://www.tripadvisor.fr/Hotel_Review-g187147-d19…-Reviews-Mercure_Paris_Bastille_Marais-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Yannick Couples - 20/11/2017

Nice stay. Only thing that I am missing is concistency in the Mercure group. Also rated 4 stars, the Mercure in Munich City center has a breakfast buffet that blows you away whereas this one in Paris was ok. But taking into account that both hotels are ranked the same, the one in Munich is of a much higher standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Nashwa N. Business - 12/11/2017
« Very nice »

It was nice and comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to rate us on https://www.tripadvisor.fr/Hotel_Review-g187147-d19…-Reviews-Mercure_Paris_Bastille_Marais-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Anonymous Friends - 08/11/2017
« Comfortable, quiet, and many nice restaurants very close by »

The room was largely filled by the double bed, so it might have been a bit small for two people - for one though, it was perfect. Large in-room safe and free bottle of water were appreciated. The door to the shower in the bathroom let water leak on to the floor every time, a bit annoying. But the room was at the back, quiet and the bed was extremely comfortable. Many nice restaurants and bars in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to rate us on https://www.tripadvisor.fr/Hotel_Review-g187147-d19…-Reviews-Mercure_Paris_Bastille_Marais-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Steve S. Couples - 04/11/2017
« Quiet and very comfortable. »

Excellent hotel just off the busy intersection close to all the restaurants and bar, very smart and very comfortable hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Feel free to rate us onhttps://www.tripadvisor.fr/Hotel_Review-g187147-d19…-Reviews-Mercure_Paris_Bastille_Marais-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

AccorHotels certified review
Arty V. Couples - 30/10/2017
« Great location, cozy rooms »

The hotel is very conveniently located next to Voltaire metro station and just 10 mins walk from cool and trendy Marais area. The rooms are small but cozy, while the beds are super comfortable. I was really impressed by the curtains, the blackout they provide will make it difficult for you to wake up with an alarm. Breakfast is rather basic though, this is more of a Ibis style than Mercure's. Something to work on for the management.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickaël VEVRES Directeur

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