Mercure Paris Bastille Marais hotel 4 stars

TripAdvisor rating 4.0/5 655 reviews
Mercure Paris Bastille Marais hotel
See on a map
+ 16 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Hotel in the center of Paris

  • Free WIFI

  • Peaceful interior terrace

  • Rooms available for 3 people

  • 24-hour drinks and snacks service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed 11.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • Room service
Leisure and activities
  • Bike rack facilities
Business services
  • Copy/print service available

Hotel location

Mercure Paris Bastille Marais hotel

53 rue Richard Lenoir
75011
paris
france

Tel: +33143797567

Fax: (+33)1/44649692

Contact email

Check-in from 12h00

Check out up to 12h00

  • PLACE LEON BLUM :   61 VOLTAIRE

  • VOLTAIRE :   46 - 56 VOLTAIRE

  • VOLTAIRE/PLACE LEON BLUM :   69 VOLTAIRE

  • VOLTAIRE :   9 VOLTAIRE, Exit 3

  • By plane

    PARIS ORLY At 19km / 11.81 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By train

    GARE DE LYON At 1.7km / 1.06 miles

  • By train

    GARE DU NORD At 4km / 2.49 miles

GPS :48.857251, 2.380612

Currently, close to our hotel

International Puppetry Biennial

From 03/05/2019 to 07/06/2019

At 2.8 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 3.3 km

Whisky Live Paris

From 05/10/2019 to 07/10/2019

At 3.3 km

Black models: from Géricault to Matisse, exhibition

From 26/03/2019 to 14/07/2019

At 4 km

Degas to Opera, exhibition

From 24/09/2019 to 19/01/2020

At 4 km

Tour de France

From 06/07/2019 to 28/07/2019

At 5.8 km

Solidays Festival

From 21/06/2019 to 23/06/2019

At 11 km

Our accommodations

We offer different categories of rooms to suit different tastes. All our rooms have the same elegance and simplicity but offer different ambiances. Our Standard Rooms provide a comfortable and cozy atmosphere with drawings by Ingres. The Privilege Rooms are spacious and light with a wide range of services and views over Paris and Sacré Coeur.

Classic Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 17
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - twin beds

  • Max. number of persons: x2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room - 1 king-size bed - Upper floors

  • Max. number of persons: x2
  • Area: From 27
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: x1
  • Area: From 12
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 1 large bed or twin beds and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our guest reviews for
Mercure Paris Bastille Marais hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,860 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

655 reviews

Great stay, terrible ending

TripAdvisor rating 4.0/5

rf227 Solo travel - 13/05/2019 TripAdvisor review

I enjoyed my stay at the hotel. The included breakfast was quite good, the room was comfortable and quiet. It is located in an interesting area, very walkable to many sites museums, shops. The end of my trip was nearly a disaster. There is a taxi stand in the square by the hotel. I asked if I should walk there to catch a cab to the airport. The concierge said the hotel could order one for me. I indicated the cab had to accept a credit card. (N.B.: cabs in Paris are required to take credit cards, but many drivers try to tell you they don't have a machine - be insistant). Then the driver whom the hotel called took me to DeGaulle, and when we got there said he did not have a machine!!! The fare was 60 Euros, and I had only a little over 50 Euros on me (I was heading back to the US). What if I'd been leaving France with only 5 0or 10 Euros??? What a mess, and I fault the hotel staff for not being clear that the driver they found for me did not accept cards. I could have easily walked to the cab stand.

Wonderful

Customer review rating 4.3/5

Rob Z. Couples - 09/05/2019 AccorHotels certified review

Stay on 8th floor. View is amazing! Worth every penny!

Dear Guest, Thank you so much for your excellent comment following your stay at the Mercure Bastille Marais. We are delighted to read that you greatly enjoyed it and look forward to welcoming you back in a near future. Best regards, Marine Buisson Calafat Housekeeper

A very nice stay

Customer review rating 4.3/5

C. P. Couples - 08/05/2019 AccorHotels certified review

The hotel is well located, staff very attentive and friendly. Rooms with good atmosphere and design, large bathroom. Bed very comfortable so we had a good sleep. Good organization in all departments. Impressive breakfast buffet. Thanks to all for a very nice stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marine Buisson Calafat Housekeeper

Cozy room. Great location.

Customer review rating 4.3/5

Lisa S. Business - 05/05/2019 AccorHotels certified review

We received a warm and friendly welcome. Our room wasn’t ready as we arrived early so we were grateful for a temporary room to rest in while we waited. Our proper room was cozy and very relaxing with amazing views of Sacre Coeur and the Tour Eiffel. Only drawback was the hot room and no air conditioning. A fan was brought up but as we’d selected the hotel in part because it indicated it was air conditioned I was disappointed not to have it. Overall it was a wonderful stay with delicious breakfasts, lovely staff and great location. Thank you!

Dear Madam S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickael VEVRES Directeur

Very nice hotel

Customer review rating 4.3/5

Christine W. Friends - 02/05/2019 AccorHotels certified review

Lovely hotel right by the metro making it easy to see Paris staff very friendly with excellent knowledge of what to see & do good recommendations for a food

Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

Comfortable and clean; WiFI very helpful

Customer review rating 4.3/5

Brian B. Families - 25/04/2019 AccorHotels certified review

Front desk personnel very friendly & helpful. Room was clean and offered thoughtful amenities. Bathroom was modern with lots of hot water.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

Waste

Customer review rating 4.3/5

Tara M. Friends - 25/04/2019 AccorHotels certified review

Awful

Dear Madam, Thank you for taking the time to tell us about your experience at Hôtel Mercure Paris Bastille Marais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Do not hesitate the next time to talk with a manager directly to the hotel. May be it will be easier to help you when you are in the hotel and not after your departure. Concerning the weather in Paris during the Easter week-end, it was just exceptionnal and unexpected. That's the reason we did not take the time to turn on the air conditionning. Concerning the duvet, I do not really understand what do you mean because in each room with a big bed there is one duvet. I am sure if you asked one at the reception, we will give you with pleasure. Best regards Mickael VEVRES Directeur

Average

Customer review rating 4.3/5

Yasser K. Couples - 24/04/2019 AccorHotels certified review

Pros. The Facilities were good. Hotel was very neat and clean. The location is awesome. You get a lot of restaurants nearby. Cons. Very small rooms. You could barely walk. The AC was not upto the mark as in April it get little hot in the afternoon.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Mickael VEVRES Directeur

Cosy hotel

Customer review rating 4.3/5

Anonymous Business - 23/04/2019 AccorHotels certified review

The room was nice, but very warm and small.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Mickael VEVRES Directeur

Cosy hotel, great staff

Customer review rating 4.3/5

Bertie Solo - 15/04/2019 AccorHotels certified review

My stay was really enjoyable. The hotel room was very comfortable and the staff was really nice and helpful.

Dear Sir, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

Fantastic stay at this hotel

Customer review rating 4.3/5

E. Friends - 13/04/2019 AccorHotels certified review

Great location, very welcoming staff. Big rooms which were very clean and comfy beds

Dear Madam, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

family visit in Paris

Customer review rating 4.3/5

Howard Families - 10/04/2019 AccorHotels certified review

as always, the staff at the Mercure were exceptional. They are always friendly and make our stay so pleasant.

Dear Mister K., Thank you so much for the great review of our hotel. We are glad that you enjoyed your stay and it is a real pleasure to welcome you every time. We hope to see you very quickly. Best regards Mickael VEVRES Directeur

Terrible Service

Customer review rating 4.3/5

Butlerkate Friends - 25/03/2019 AccorHotels certified review

Front of house staff were difficult to deal with.

Dear Madam,, I admit to being very surprised at your comment beause you did not sleep at the hotel. Indeed you sent us an email two days before your arrival informing us that there was no Eurostar until the end of March and you want to cancel your two reservations (non-flexible) and be refunded. Moreover we inquired with Eurostar who confirmed that the Eurostar circulated but with some disturbances but that in no case the traffic was completely interrupted.. Despite the fact that your two reservations are non-refundable and non-cancellable, we have offered to refund you if we were able to sell your two rooms. You refused to say leave it like this because eventually you were coming. I do not understand what you blame us because we tried to bring you a solution. Sincerly Mickael VEVRES Directeur

A fantastic stay at Mercure Paris Bastille

Customer review rating 4.3/5

Nt Solo - 16/03/2019 AccorHotels certified review

Superb stay. I keep coming back!

Bonjour Madame T., Un grand merci de votre retour suite à votre séjour dans notre hôtel Mercure Paris Bastille Marais. Votre satisfaction est la plus belle de nos récompenses et nous sommes ravis que vous nous êtes fidèle. A très bientôt. Mickael VEVRES Directeur

Pleasant Stay

Customer review rating 4.3/5

Anonymous Friends - 05/03/2019 AccorHotels certified review

The hotel has a very nice position in Paris, very near to the Metro, and a few minutes walking distance from Bastille and Le Marais, my favorite places in Paris. Rooms are small and even if the Hotel is a 4stars rating, it does not seem so because for example in the bathroom the towels very small like in a IBIS hotel (usually 2or 3 stars). Only one small soap for two people and two nights and nothing comfortable for using the bathroom, like bath kit for showers or make up removal. Very nice people at the Reception desk, but breakfast very expensive ; for a standard offer the hotel asked us to pay 17 Euro per person, really too much considering that just near the Hotel there are many bistrot offering breakfast at 6 or 9 euro.

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Best regards Mickael VEVRES Directeur

Ideal for metro station:expensive breakfast, no bath.

Customer review rating 4.3/5

Pip Couples - 25/02/2019 AccorHotels certified review

Breakfast-I was told I had only booked breakfast for myself and not my partner on our arrival, this was added when booking our room. The original booking indicated €12 per breakfast, we had 3 breakfasts and was invoiced €53.10?!

Dear Sir, Thank you for taking the time to share your feedback. I checked your bill and I see you took 6 breakfasts at the total. 3 with the internet promotion at 12.00 euros and 3 at 17.00 euros. If it isn't the case, do not hesitate to contact me and I will refund you the breakfasts not taken. Thank you very much in advance. Best regards Mickael VEVRES Directeur

The hotel was comfortable, even if the room was quite small and the breakfast was very good

Customer review rating 4.3/5

Anonymous Business - 24/01/2019 AccorHotels certified review

As I mentioned above the room was very small but OK for one night. The room was clean and quite well appointed. The bed was OK - maybe a little hard. The breakfast was excellent. Dinner was not available at the hotel and the concierge had no real idea of which restaurant was good. There was a bar but not a great ambience to sit in so I took some wine in my room.

Dear Mister A.,, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Best regards Mickael VEVRES Directeur

Comfortable and easy

Customer review rating 4.3/5

Natalie Solo - 20/01/2019 AccorHotels certified review

It was easy and the staff was helpful and friendly. I know Paris very well so when I visit I would like the hotel I stay at to be a comfortable place for me to have a good night sleep and feel at home in a different location for me to explore.

Dear Madam P., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

We love the hotel and breakfast room staff!

Customer review rating 4.3/5

John J. D. Couples - 08/01/2019 AccorHotels certified review

We have stayed in this hotel four or five times and now consider it our corner of Paris. The neighborhood is incredible, the hotel is beautiful, and the staff is very helpful and pleasant.

Dear Sir,, Thank you very much for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

One night in Paris in transit to Spain

Customer review rating 4.3/5

Anonymous Solo - 07/01/2019 AccorHotels certified review

Cosy

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mickael VEVRES Directeur
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in paris