Mercure Paris Bastille Marais hotel 4 stars

TripAdvisor rating 4.0/5 674 reviews
Mercure Paris Bastille Marais hotel
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Hotel extras

  • Hotel in the center of Paris

  • Free WIFI

  • Peaceful interior terrace

  • Rooms available for 3 people

  • 24-hour drinks and snacks service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Concierge
Catering
  • Breakfast
  • Room service
Leisure and activities
  • Bike rack facilities
Business services
  • Copy/print service available

Hotel location

Mercure Paris Bastille Marais hotel

53 rue Richard Lenoir
75011
paris
france

Tel: +33143797567

Fax: (+33)1/44649692

Contact email

Check-in from 12h00

Check out up to 12h00

  • PLACE LEON BLUM :   61 VOLTAIRE

  • VOLTAIRE :   46 - 56 VOLTAIRE

  • VOLTAIRE/PLACE LEON BLUM :   69 VOLTAIRE

  • VOLTAIRE :   9 VOLTAIRE, Exit 3

  • By plane

    PARIS ORLY At 19km / 11.81 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By train

    GARE DE LYON At 1.7km / 1.06 miles

  • By train

    GARE DU NORD At 4km / 2.49 miles

GPS :48.857251, 2.380612

Our accommodations

We offer different categories of rooms to suit different tastes. All our rooms have the same elegance and simplicity but offer different ambiances. Our Standard Rooms provide a comfortable and cozy atmosphere with drawings by Ingres. The Privilege Rooms are spacious and light with a wide range of services and views over Paris and Sacré Coeur.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room - 1 king-size bed - Upper floors

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: 1
  • Area: From 12
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 1 large bed or twin beds and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Bathroom products

Our guest reviews for
Mercure Paris Bastille Marais hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,015 reviews

tripadvisor

TripAdvisor Rating 4.0/5

674 reviews

Comfortable and clean.

Customer review rating 4.3/5

Suzie Couples - 11/09/2019 AccorHotels review

It was a last minute booking and easy to check in and out. Staff was friendly and the room was clean and comfortable.

Overall, a pleasant stay

Customer review rating 4.3/5

Stephen Families - 04/09/2019 AccorHotels review

The room was nice and the airconditioning was welcome. The street was a bit noisy outside.

Dear Stephen J., Thank you so much for taking the time to share your experience following your stay at the Mercure Bastille Marais. We are delighted to read that you greatly enjoyed it and hope to have the pleasure to welcome you back in a near future. Sincerely, Marine Buisson Calafat Housekeeper

Comfortable Room

Customer review rating 4.3/5

Peter Couples - 03/09/2019 AccorHotels review

Very comfortable room but hotel lacks a nice space at reception.

Dear Peter K., Thank you so much for taking the time to share your experience following your stay at the Mercure Bastille Marais. We are delighted to read that you greatly enjoyed your stay and your room particularly. We carefully read your comment about the reception area, and we do regret that you did'nt like it. We hope to have the pleasure to welcome you back in a near future. Sincerely, Marine Buisson Calafat Housekeeper

Good location, nice area

Customer review rating 4.3/5

Greg V. Couples - 30/08/2019 AccorHotels review

Our stay was as good as it always is. The hotel is good, the area as is the area, it's not right in the center, but it's close enough to get to most places easily

Dear Greg V., Thank you so much for taking the time to share your experience following your stay at the Mercure Bastille Marais. We are delighted to read that you greatly enjoyed it and hope to have the pleasure to welcome you back in a near future. Sincerely, Marine Buisson Calafat Housekeeper

Paris vacation

Customer review rating 4.3/5

Howard Families - 26/08/2019 AccorHotels review

excellent. Laura and Saria are always welcoming at the reception desk. Marine, head of housekeeping, remembered our request for a tea cup! The staff always makes us feel at home.

Dear Mr K., Thank you so much for your kind review. We are very sensitive to your beautiful compliments and delighted to read that your stay with us will be a wonderful memory. Be sure that your feedback will be shared with our teams whose daily concern is to make our guests feel at home. Thank you again for sharing your experience, and we hope to welcome you back to your 'Parisian Home' very soon! Sincerely, Marine Buisson Calafat Housekeeper

Great

Customer review rating 4.3/5

Kevin Couples - 12/08/2019 AccorHotels review

Hotel was in great condition and staff were very friendly.

Dear Kevin M., Thank you so much for your excellent review following your stay at the Mercure Bastille Marais. We are particularly touched your comments on the kindness of our teams and be sure that your remarks will be passed into them. We hope to welcome you back in a near future. Sincerely, Marine Buisson Calafat Housekeeper

Splendid

Customer review rating 4.3/5

Remi A. Solo - 12/08/2019 AccorHotels review

Though I arrived quite early to check in,the receptionist was quite exceptional though I rejected paying extra for early check in. Knowing I came early to Paris on an International flight,the waiting time to check in was expedited.The hotel was also close to the metro and made me access all the tourist sites. My total experience in the hotel was splendid with the well laid bed,nice room and bathroom.

Dear JOHNSON A., We very much appreciate your comments regarding your stay at the Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again very soon. Sincerely, Marine Buisson Calafat Housekeeper

Perfect position

Customer review rating 4.3/5

Janet Couples - 11/08/2019 AccorHotels review

Conveniently located on top of Voltaire Metro, this hotel's position makes up for the size of the room. I am writing this from my room in the Bourges Ibis Centre, where the room is described as the same size (14 sq m) but is much better laid out. However, this is my only complaint. The staff were very friendly and attentive and breakfast was excellent and wouls choose to stay here again.

Dear Janet M., Thank you so much for taking the time to share your experience following your stay at the Mercure Bastille Marais. We are delighted to read that you greatly enjoyed it and hope to have the pleasure to welcome you back in a near future. Sincerely, Marine Buisson Calafat Housekeeper

very good

Customer review rating 4.3/5

Jean-benoit E. Families - 10/08/2019 AccorHotels review

it was a great experience very helpful staff and very friendly.

Dear Jean Benoit e., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. We are delighted to read that you greatly enjoyed it and hope to have the pleasure to welcome you back in a near future. Sincerely, Marine Buisson Calafat Housekeeper

magnifique

Customer review rating 4.3/5

Baiko K. Couples - 19/07/2019 AccorHotels review

very nice hotel and friendly and caring staff at the reception, polite and attentive

Dear BAIKO K., Thank you so much for taking the time to share your experience following your stay at the Mercure Bastille Marais. We are delighted to read that you greatly enjoyed it and hope to have the pleasure to welcome you back in a near future. Sincerely, Marine Buisson Calafat Housekeeper

Good and would stay again

Customer review rating 4.3/5

Ruth Friends - 19/07/2019 AccorHotels review

Good hotel. Great location with great size room and room facilities. Front desk staff could’ve been more helpful, as we weren’t informed of checkout time at time of check in and we were equally not informed that the hotel doors would be locked after a certain time at night, which left us standing out on the street for nearly 10 minutes without answer.

Dear RUTH L., Thank you so much for taking the time to share your experience following your stay at the Mercure Bastille Marais. We are happy to read that you enjoyed your stay but carefully read your comments about the check-in. Please accept our apologies for the lack of informations given at your arrival. We do hope that despite this point, we will have the pleasure to welcome you back in a near future. Sincerely, Marine Buisson Calafat Housekeeper

A superb, agreable, and enjoyable stay

Customer review rating 4.3/5

Nadine T. Solo - 15/07/2019 AccorHotels review

As usual I was greeted very warmly. Staff at the reception (day and night) are outstanding and professional. They listened, helped, and were very supportive to make the stay very comfortable, in particular Samia whose smile, patience, and professionalism are exceptional. The room was very cozy and clean. The breakfast had lots of choices and was delicious. The lady in charge was very creative and ensured the breakfast area to remain above standard. The leadership of the hotel, the director, was very attentive to feedback and very considerate.

Dear NADINE T., Thank you so much for your kind review! We are very sensitive to your beautiful compliments and delighted to read that your stay with us will be a wonderful memory. Be sure that your feedback will be shared with our teams whose daily concern is to make our guests feel at home. We do hope that we will have the pleasure to welcome you back in a near future. Very best regards, Marine Buisson Calafat Housekeeper

Great trip

Customer review rating 4.3/5

Sanjay Friends - 13/07/2019 AccorHotels review

Very nice staff and hotel

Dear SANJAY C., Thank you very much for your positive review. We are very happy to read that you spent an very enjoyable moment at Mercure Bastille Marais. We must say that we were particularly touched by your kind words on the kindness of our team. We look forward to welcoming you back in a near future. Sincerely, Marine Buisson Calafat Housekeeper

Great stay

Customer review rating 4.3/5

Stef Friends - 11/07/2019 AccorHotels review

Nice hotel next to Place Voltaire. Direct access to the metro of Paris. Spacious room with separate bath and shower and beautiful view on the Sacre Coeur of Paris. Public parking on 6min walking distance.

Dear STEFAAN D., Thank you so much for your kind review. We are very sensitive to your beautiful compliments ans It is a real pleasure to read that you greatly enjoyed your stay, in particular your room and the localisation of our hotel. We hope to welcome you back very soon. Sincerely, Marine Buisson Calafat Housekeeper

Very friendly staff. Great location good price. Nice room

Customer review rating 4.3/5

Michel Couples - 08/07/2019 AccorHotels review

I missed a complimentary bottle of water in the room as I have had in other hotels. But other than that I am very satisfied. The staff is very friendly and helpful. I didn’t try the breakfast..

Dear Michel Sébastien M., We thank you for sharing your experience following your stay at the Mercure Bastille Marais. We are delighted to read that you enjoyed it, and particularly touched by your remarks on the service provided by our team whose daily concern is to make our guests feel at home and pampered. We do hope that we will have the pleasure to welcome you back in a near future. Sincerely, Marine Buisson Calafat Housekeeper

Service could be improved based on the original convenience and comfortable room.

Customer review rating 4.3/5

Jason C. Couples - 07/07/2019 AccorHotels review

1. Need to be improved: We were waken up by room service who gave us towels in the early morning. 2. Good location and convenience for accessing metro. 3. Comfortable room for me and my wife.

Dear SHYUE KOONG C., We thank your for sharing your expérience following your stay at the Mercure Bastille Marais. We are delighted to read that you enjoyed your stay, but carrefully read your comment about the housekeeping. Be sure that the necessary measures will be taken, and this will not happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine Buisson Calafat Housekeeper

family vacation

Customer review rating 4.3/5

Anonymous Families - 02/07/2019 AccorHotels review

staff is very friendly and helpful. However, there is a persistent problem in the privilege room that I think should be corrected. There is a tea kettle and tea bags in the room that I like to use. However, there is never a tea cup. There are only expresso cups. If I bring a cup from the breakfast room, it is taken away and never replaced!!

Dear Mr K., We thank you for sharing your experience following your stay at the Mercure Bastille Marais. We are delighted to read that you enjoyed your stay with us. Be sure that your remark about the cup of tea have been taken into consideration for your next stay. We hope to welcome you back very soon! Sincerely, Marine Buisson Calafat Housekeeper

Convenient location

Customer review rating 4.3/5

Gerard Couples - 30/06/2019 AccorHotels review

Second time to stay at the Mercure Paris Bastille Marais and overall we were satisfied with the experience. The room this time, despite being at the same level was not as spacious as our previous room and this was challenging with luggage. The staff are very friendly and attentive at this hotel, and they offer a good standard of breakfast.

Dear Guest, Thank you for taking the time to share your feedback following your stay at the Mercure Bastille Marais. We are delighted to read that you appreciated the kindness and professionalism of our team, and the breakfast. We hope to welcome you back to our hotel very soon! Sincerely, Marine Buisson Calafat Housekeeper

very nice stay

Customer review rating 4.3/5

Christopher R. Couples - 10/06/2019 AccorHotels review

very well located, well run and efficient hotel. better than we expected, nice clean room and very quiet despite being road facing but pleasantly surprised with overall service and surroundings. also, location was good for us.

Dear Christopher r., Thank you so much for your excellent review following your stay at the Mercure Bastille Marais. We are delighted to read that you greatly enjoyed it and hope to have the pleasure to welcome you back in a near future. Sincerely, Marine Buisson Calafat Housekeeper

Nice room with view and great location

Customer review rating 4.3/5

Rafael Couples - 31/05/2019 AccorHotels review

The hotel is well located. The staff is very friendly. The room 803 at the eight floor was quite large, very clean with a nice view on Montmartre and Eiffel tower. Great experience!

Dear Rafael P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay, in particular the staff and your nice room. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to welcome you again very soon! Sincerely, Marine Buisson Calafat Housekeeper
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