Novotel Sydney West HQ Hotel 4.5 stars

TripAdvisor rating 4.5/5 1,093 reviews
Novotel Sydney West HQ
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+ 22 Services
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Room 1

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Hotel extras

  • Free WiFi, large ergonomic work space

  • Double sofa, connectable TV, cable channels

  • Lavish hot breakfast buffet, relaxed dining

  • Choice of flexible rooms for effective events

  • 10 minutes to station, an hour to the CBD

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Beach and water sports
  • Other sports activities
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Sydney West HQ

33 Railway Street
2766
rooty hill
australia

Tel: +61298323888

Fax: (+61)2/98321347

Contact email

Check-in from 14h00

Check out up to 11h00

  • ROOTY HILL :   610/611/756 ROOTY HILL RD NT

  • By plane

    KINGSFORD SMITH At 50km / 31.07 miles

GPS :-33.766521, 150.832336

Our accommodations

Standard King Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Twin Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 1 King Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 2 Queen Beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe Suite with 1 King Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe Suite with 2 Queen Beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

MENU33 BAR & DINING

Type of cuisine: Regional

menu33 offers an innovative menu in a warm atmosphere. Relax by the fireplace before dinner and enjoy a drink and good company.

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR33

Photo non contractuelle / Strictly non binding

The hotel bar is located in menu33 and is surrounded by a beautiful fireplace where you can relax with friends or have a business meeting before dinner.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 470

  • Maximum capacity: 900 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Sydney West HQ

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

7,200 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,093 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great

Customer review rating 4.5/5

Gino Solo - 16/08/2019 AccorHotels review

Fantastic large room and bathroom. Comfortable. The only thing I noticed was some grime/dirt marks on the furniture which probably could easily be cleaned off.

Dear Gino, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Very nice room,Novotel was in a good location for us to attend our grandsons rugby league tournament .

Customer review rating 4.5/5

Noel L. Families - 15/08/2019 AccorHotels review

A great location next to the Rooty Hill RSL. Plenty of Restaurants to choose from

Dear Noel, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I’m pleased to hear that you were impressed by your stay with these great ratings that you have shared. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Exactly as advertised.

Customer review rating 4.5/5

Praveena Solo - 15/08/2019 AccorHotels review

It was great, very comfortable beds and spacey rooms, clean and easy excess to restaurants.

Dear Praveena, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Pleasant Stay.

Customer review rating 4.5/5

Sam Families - 15/08/2019 AccorHotels review

Room was clean and tidy. Was a substantial drive from the city but there was a lot to do around the hotel including bowling and the swimming pool and numerous restaurants etc. The receptionist was friendly and gave our 4 year old a toy on arrival whilst we sorted out the paperwork etc. Great place to stay!

Dear Jamie, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan
Customer review rating 4.5/5

Peta Families - 14/08/2019 AccorHotels review

Quick family stay, convenient location to sport event we were attending, good price but one bed was sagging in middle which didn’t allow good rest

Dear Peta , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great.

Customer review rating 4.5/5

Helena Y. Friends - 14/08/2019 AccorHotels review

I have stayed many times. I alway have enjoyed my stay.

Dear Helena , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager
Customer review rating 4.5/5

Raelene Friends - 13/08/2019 AccorHotels review

We were very welcomed by front desk staff (especially when the staff member gave my daughter a little monkey letting) Our room exceeded expectations

Dear Raelene, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Its feedback like this that motivates the objective for brilliance and I can’t thank you enough for sharing your valuable comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Everything needed right there

Customer review rating 4.5/5

Sharna Families - 13/08/2019 AccorHotels review

All staff were friendly and helpful, although the ad when booking said we were on higher floors we were only on 4. We had a buffet breakfast that we paid extra for and all the hot food was cold except for the waffles

Dear Sharna , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. In regards to the the room type you had booked , they are all situated on floors 4-6 Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Very grateful to stay

Customer review rating 4.5/5

Jeff M. F. M. S. Families - 13/08/2019 AccorHotels review

My niece arrived from the USA to stay there and is now in Qld without internet access. So any actual assessment can't be provided. I paid for it.

Dear Caroline, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Ajnesh Karan

Enjoyable as always but disappointed with some of the breakfast items

Customer review rating 4.5/5

Adam R. Families - 12/08/2019 AccorHotels review

Always enjoy staying at the Rooty Hill Novotel and usually rave about the breakfast. Unfortunately, some of the breakfast items were way below the usual standard both mornings we were there. These included the overcooked hollow hash browns, greasy bacon and rock hard waffles. We haven't been there for almost three years but noticed a big drop in the quality of the breakfast. Hope this was only a momentary lapse but at the price being charged for breakfast, these issues should not arise. Everything else was good as usual.

Dear Adam , Thank you for taking the time to tell us about your experience at the Novotel Sydney West HQ. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have passed your comments onto our Food and Beverage Manager. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Front Office Manager

Very Happy

Customer review rating 4.5/5

Brett K. Business - 12/08/2019 AccorHotels review

Well appointed room, plenty of room :) Friendly staff :)

Dear Brett , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Up to my expectations

Customer review rating 4.5/5

Anonymous Business - 11/08/2019 AccorHotels review

Pleasant

Dear Grahame , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great room

Customer review rating 4.5/5

Karen A. Solo - 11/08/2019 AccorHotels review

Great room, larger than expected. Shower only, would have liked a bath. Nice extras being the soda and chocolates. Comfortable bed. Onsite free parking. Need to have a clearly signed designated taxi pickup, renovations should not impact clear taxi pickup signage.

Dear Karen , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Just a few points to clarify: As we have been in construction for the past 18 months, the taxi pickup was changed, it was only recently changed back to out the front of the Hotel entrance, but some taxi drivers will still go to the original pickup near the main entrance to the Hotel carpark. In regards to credit card payment, when you pay through Accor Hotels, we do not receive your credit card details, as the payment is taken by Accor, so we take your card details on check in to allow you to be able to charge to your room, from all of the outlets in the precinct. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Baseball weekend

Customer review rating 4.5/5

Peter Families - 11/08/2019 AccorHotels review

Huge room for 2 with a very comfortable king bed. Also had 2 lounges in room and nice easterly view. Breakfast included for $1 each per night with nice selection of food

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I’m pleased to hear that you were impressed by your stay with these great ratings that you have shared. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Memorable

Customer review rating 4.5/5

Priyasha B. Couples - 11/08/2019 AccorHotels review

The one night I had in this hotel was by far the best I have experienced at most hotels. It was so spacious and had amazing resources to cater for the night. Cleaning and reception service was super friendly and assisting. Would love to come back again!

Dear Priyasha We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

A chance to rest in western sydney

Customer review rating 4.5/5

Judy Business - 10/08/2019 AccorHotels review

Very pleasant. All the amenities were very good and lamb cutlets in the restaurant were fantastic.

Dear Judith, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Was great

Customer review rating 4.5/5

Anonymous Business - 10/08/2019 AccorHotels review

Staff were amazing

Dear Kylie, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I’m pleased to hear that you were impressed by our staff and their efficiency. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Great hotel

Customer review rating 4.5/5

Rick Business - 10/08/2019 AccorHotels review

Great hotel clean and friendly staff. Good location to west hq and surrounding areas

Dear Ricky, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I’m pleased to hear that you were impressed by the efficiency of our staff and I’m glad it was a convenient location for you. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Nice room and clean

Customer review rating 4.5/5

Ferdinand C. Couples - 10/08/2019 AccorHotels review

When i go inside, a little bit notice, no slippers for the guest and in the morning i paid my breakfast which i think it was included, thats the third time i check in, first two i had free bfast.

Dear Ferdinand, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I will share your comments with all staff and take the appropriate measures to address your concerns to our reservations team to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Ajnesh Karan

Pleasantly surprised by our stay at Novotel Sydney West HQ

Customer review rating 4.5/5

Rob M. Couples - 09/08/2019 AccorHotels review

Thoroughly enjoyed our stay. Staff were pleasant and customer service was excellent. Can’t wait for club renovations to be completed and rerun for another stay.

Dear Rob, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you for your kind words and generous ratings! Your loyalty never goes unrecognised; it is always a pleasure welcoming you back to our hotel. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan
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