Hotel - Novotel Sydney West HQ
Novotel Hotel Novotel Hotel

Novotel Sydney West HQ Hotel

4.5/5 1,065 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Beach and water sports  (Nearby)
    • Kayaking
    • Rowing
  • Other sports activities
    • Athletics stadium (Nearby)
    • Billiards/Snooker
    • Darts

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 164 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 6,469 reviews

Our guest reviews for Novotel Sydney West HQ

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,065 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Michael S. Couples - 12/01/2019 AccorHotels certified review
« Above expectations »

The room was surprisingly spacious. The staff very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Alice C. Couples - 11/01/2019 AccorHotels certified review
« Was a lovely night away! »

Amazing food, comfortable beds and pillows and an amazing shower!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Brett M. Families - 10/01/2019 AccorHotels certified review

was amazing I the only thing the receipt where rude

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katherine, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Anonymous Families - 10/01/2019 AccorHotels certified review
« Clean large room »

I know you building but car parking a problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ross, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Novotel Sydney West HQ

Roxane F. S. Couples - 10/01/2019 AccorHotels certified review

Clean & the room are big

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Shamny Families - 09/01/2019 AccorHotels certified review

Air conditioning was not cold enough. We had difficulties in sleeping as it was too hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shamny, Thankyou for your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Amanda J. Solo - 09/01/2019 AccorHotels certified review

very psotive.. room amazing.. staff very friendly and professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I’m pleased to hear that you were impressed by our staff and their efficiency. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Kelley B. Families - 09/01/2019 AccorHotels certified review
« Very good »

Lovely room, towels and curtains in the room smelt of smoke

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelley, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Raymond R. Couples - 08/01/2019 AccorHotels certified review
« Very convenient for what my wife and I were staying there for (Elvis Festival) »

The checking in was easy. The only problem was I didn't know about the new carpark being built so I drove into the section near the bowl and had to walk a fair way to check in. When we came back to the room. when it was really hot, one of the ladies that was doing the room service left a card in the slot so that our room was nice and cool. This was really appreciated. The other nice touch I found was that when I sleep I throw off the doona and or blanket and only sleep with one or no sheet. The room service lady recognised this, realised we were staying for another night, so she didn't put the doona on the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Angela Couples - 08/01/2019 AccorHotels certified review
« Enjoyable weekend break »

From the easy check in to our quick check out the whole stay was a pleasure. The room was well presented and very spacious. We were able to have friends in for a drink as there was plenty of comfortable seating, a refreshing change from most hotel rooms. It was also a pleasant change to have good lighting in the room, so many places have very dim lighting making reading difficult. We will definately stay here again when we are in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Felicity H. Families - 08/01/2019 AccorHotels certified review
« Pleasant »

Staff were efficient and helpful. Room was great and king size bed. All facilities were close by and convenient. Was very well priced. Quite impressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felicity, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Shoeb Families - 08/01/2019 AccorHotels certified review
« Very comfy and had sound sleep »

Happy with the hotel service except the parking. Please fix the parking issue asap. We have to park somewhere else and walk all the way to hotel. And akways all night thought about anything happened to the car. But it was okay. We took another famiky who came from overseas and wanted to show the nice facility of accor hotel and their service. But because the reception wasnt looks good or welcoming not really happy about it. But rooms were fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shoeb, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Monique Couples - 08/01/2019 AccorHotels certified review
« Amazing »

Hotel was great, clean and tidy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monique, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Anna Families - 08/01/2019 AccorHotels certified review
« Great experience! »

Hotel is nice and clean. Staff are friendly. Nice breakfast. Due to construction in progress, car park entrance is a bit difficult to find. Room toilet light is a bit dim. It will be good if there is under cover walkway to Bowling and the aquatic centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Steve Families - 08/01/2019 AccorHotels certified review
« CONVENIENT FOR OUR NEEDS »

ENJOYABLE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Jennifer Families - 07/01/2019 AccorHotels certified review
« Giant room »

We loved the size of the room and its cleanliness. We had everything we needed and more. Walking distance to a bowling alley, aquatic centre and gym. Had a very relaxing and enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Kim Couples - 07/01/2019 AccorHotels certified review

The Staff were very friendly and helpful. Rooms were clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Jennifer B. Couples - 07/01/2019 AccorHotels certified review
« Excellent stay at novotel »

Satisfied and hapoy with our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear J , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

John Couples - 07/01/2019 AccorHotels certified review
« Great »

Great except for parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Assistant Manager Novotel Sydney West HQ

Remo Families - 06/01/2019 AccorHotels certified review
« Wonderful »

Stay was pleasant and well appreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Remo, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chloe Leitch Novotel Sydney West HQ

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