Hotel - Novotel Sydney Rooty Hill
Novotel Hotel Novotel Hotel

Novotel Sydney Rooty Hill Hotel

4.5/5 1,030 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Beach and water sports  (Nearby)
    • Kayaking (Paying, Nearby)
    • Rowing (Paying, Nearby)
  • Other sports activities
    • Athletics stadium (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Darts

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 164 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 5,682 reviews

Our guest reviews for Novotel Sydney Rooty Hill

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,030 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kaylene L. Friends - 10/07/2018 AccorHotels certified review
« Great »

A great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaylene L., We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi Johnson Assistant Manager

Maryann Families - 10/07/2018 AccorHotels certified review

Customer service at the front desk by young girl and an elderly woman we're very unhelpful and unpleasant to talk to

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marieann B., Thank you for taking the time to tell us about your experience at the Novotel Sydney Rooty Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Demi Johnson Assistant Manager

Peter C. Business - 09/07/2018 AccorHotels certified review
« Comfortbale stay, nice restaurant »

Comfortable, large room good location. Restaurant and bar service was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback, I have passed your comments on to our team. We hope to welcome you back to our hotel very soon! Sincerely, Demi Johnson Assistant Manager

Greg Business - 09/07/2018 AccorHotels certified review
« Perfect »

Check in and out was a breeze room was clean food was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg M., We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi Johnson Assistant Manager

Craig P. Couples - 09/07/2018 AccorHotels certified review
« No drama »

No issues. We arrived, we stayed, we left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig P., whilst short and sweet, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi Johnson Assistant Manager

Kirstin Business - 08/07/2018 AccorHotels certified review
« Fantastic »

Friendly staff, large clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kirstin S., We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi Johnson Assistant Manager

Cass Families - 07/07/2018 AccorHotels certified review
« Clean tidy room ,friendly staff perfect for family holiday »

Room clean and tidy,staff were very friendly. Only down fall was people smoking at front entrance and construction around parking and limit spots close to entrance when busy .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cassandra W., We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. In regards to guests smoking at our entry points, this is definitely something that we closely monitor and I am saddened to read that during your stay, you experienced this, please do let us know next time you are here if there are any similar issues and we will resolve instantly. I will remind the team to be on top of this moving forward. In regards to the construction works, I promise bigger and better things are coming! I look forward to welcoming you back once all is complete. Sincerely, Demi Johnson Assistant Manager

Sume Business - 06/07/2018 AccorHotels certified review
« Great Convenience »

Pleasant experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Galhenage, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Andrew R. Business - 06/07/2018 AccorHotels certified review
« Best place to stay in Rooty Hill »

I always enjoy coming back to Novatel Rooty Hill great people, great service I will not stay anywhere else.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew R., Thank you for your kind words and generous ratings! Your loyalty never goes unrecognised; it is always a pleasure welcoming you back to our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi Johnson Assistant Manager

Mr /. J. A. Business - 05/07/2018 AccorHotels certified review
« very good »

The staff were very good the room was great what we wanted cannot fault it

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. Thank you for your kind words and generous ratings! Your loyalty never goes unrecognised; it is always a pleasure welcoming you back to our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Phil Business - 05/07/2018 AccorHotels certified review
« As always enjoyed my stay »

Great service, friendly staff, comfortable accomodation, well presented and delicious breakfast selections

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Rachel D. Families - 05/07/2018 AccorHotels certified review
« Excellent »

Could not fault. Excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. I’m pleased to hear that you were impressed by your stay with these great ratings that you have shared. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

C O. Couples - 04/07/2018 AccorHotels certified review
« Excellent »

Excellent room was fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christene o., We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. I’m pleased to hear that you were impressed by our comfortable rooms and I’m glad you enjoyed your stay so much that you would come back as we would enjoy having you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi Johnson Assistant Manager

Neil W. Solo - 04/07/2018 AccorHotels certified review
« Reasonable accomodation at a fair price. »

Check in and check out was easy. There is construction happening which cannot he helped. Food at the restaurant was of a high quality and I was especially impressed they were able to modify the menu to suit my Keto diet with no fuss. Hallways and general areas getting tired and in need to a touch up/paint (paint missing on some doors and walls). Rooms of normal Novotel quality. Heating and lighting good. Bathroom large and well appointed. Bed was too hard, however I realise that some petiole prefer that so as this is a preference thing, there is not a lot a hotel can do about it. Two biggest downfalls: wifi connection very slow other than first thing in the morning. Perhaps the hotel could purchase a higher bandwidth connection or improve the internal traffic routing to correct this. The other improvement could be a shuttle scheduled to the train station. I know all the way to the airport would be unreasonable, but an hourly shuttle to the station at least would save guests haveing to take so many Uber rides.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil W., We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill and in particular the Chefs in Menu 33! At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Demi Johnson Assistant Manager

Craig H. Couples - 04/07/2018 AccorHotels certified review
« very good service staff very friendly »

Very good I always loved staying at Rooty Hill Novotel because everyone is so helpful nothing's a problem thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi Johnson

Sharon Business - 04/07/2018 AccorHotels certified review
« Excellent service as always. »

Staff are friendly & knowledgeable. Excellent. Room quality excellent. Amenities excellent. What more could a person want?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon I., We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. Thank you for your kind words and generous ratings! Your loyalty never goes unrecognised; it is always a pleasure welcoming you back to our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi Johnson Assistant Manager

Carolyn G. Solo - 04/07/2018 AccorHotels certified review
« Was clean and comfortable »

My experience with you was great very clean and comfortable accessible disability room nice and big as well the buffet breakfast!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolyn G., We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. I’m pleased to hear that you were impressed by our comfortable rooms and I’m glad to hear that we impressed with the extensive breakfast offerings. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi Johnson Assistant Manager

Maddie Business - 04/07/2018 AccorHotels certified review
« Comfortable and Effortless »

Check in was a Breeze, hotel is easy to navigate and the beds were extremely comfortable, resulting in a well needed perfect sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madeleine C., We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. I’m pleased to hear that you were impressed by our comfortable rooms, along with the efficiency of our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi Johnson Assistant Manager

Tony M. Couples - 03/07/2018 AccorHotels certified review
« The best motel I’ve ever stayed in we’ll definitely be coming back again lovely rooms. »

Curtious staff very clean and very comfortable beds The room was spacious the bathroom was excellent every time I come to Sydney my wife and I will stay there,also I will tell anyone I know who iis traveling to Sydney about Your Motel and how good it is to stay there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony M., Its feedback like this that motivates the objective for brilliance and I can’t thank you enough for sharing your valuable comments regarding your stay at the Novotel Sydney Rooty Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi Johnson Assistant Manager

Karen S. Couples - 03/07/2018 AccorHotels certified review
« Why would you want to stay anywhere else »

My husband and I stayed for 4 days for a Tenpin Bowling Tournament within the complex. We had stayed here a few years ago for the same event and enjoyed it back then too. We were not disappointed. Everything we needed was within the complex and did not need to leave. We even received complimentary passes to the Gym while we were there. The rooms were great and the Buffet Breakfast was excellent. The staff were very friendly and helpful. The RSL has a great choice of meals and drinks too. We will definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. I am pleased to hear that you enjoyed all facilities that are only a stone throw away from the Hotel and had an excellent stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi Johnson

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