Hotel - Novotel Sydney Rooty Hill
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Novotel Sydney Rooty Hill Hotel

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4.5/5 999 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Babysitting on request
  • Beach and water sports  (Nearby)
    • Kayaking (Paying, Nearby)
    • Rowing (Paying, Nearby)
  • Other sports activities
    • Athletics stadium (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Darts

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 164 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 5,041 reviews

Our guest reviews for Novotel Sydney Rooty Hill

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 999 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jenny P. Friends - 08/02/2018

Fantastic service from the desk brilliant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. Its feedback like this that motivates the objective for brilliance and I can’t thank you enough for sharing your valuable comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

AccorHotels certified review
Paul Business - 08/02/2018
« Pretty good »

Location is good for work, plenty to do close by. Only bad experience was the limited room service menu and when I ordered the toasted sandwich it was still frozen inside and came with a side of crisps...?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Ajnesh Karan

AccorHotels certified review
Craig D. Business - 08/02/2018
« Very comfortable place to stay »

Everything from checkin to my room, customer service at the bar and restaurant was top class!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. I’m pleased to hear that you were impressed by your stay with these great ratings that you have shared. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

AccorHotels certified review
Robert M. Business - 07/02/2018
« Always a great stay! »

The Novotel Rooty Hill is one of favourite hotels for work meetings, great rooms and good food!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. I am happy to hear that you were impressed by the level of our service and you enjoyed a comfortable stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

AccorHotels certified review
Margo K. Friends - 06/02/2018
« A great 8 days with six friends. »

A most enjoyable experience; all staff were pleasant, happy and helpful. My room was always well serviced and clean. A special request by my room mate was acceded to without question. Breakfast was plentiful, even with several softball teams eating at the same time, and the food excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margo , We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Assistant Manager

AccorHotels certified review
Rissa Friends - 05/02/2018
« Relaxing »

The stay was extremely relaxing and everything was so well organised and straight forward. Really enjoyed it and the customer service was excellent also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrice, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. Its feedback like this that motivates the objective for brilliance and I can’t thank you enough for sharing your valuable comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

AccorHotels certified review
Geoff G. Business - 05/02/2018
« As always a great experience. »

Friendly Reception Well Appointed clean Room. Great helpful Staff,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoffrey, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. I’m pleased to hear that you were impressed by your stay with these great ratings that you have shared. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

AccorHotels certified review
Naioka Families - 05/02/2018
« Very pleasant stay even with children! »

Great spacious family room and amazing breakfast buffet. Great staff - very friendly and always greeted us with a smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naioka, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

AccorHotels certified review
Jb Business - 04/02/2018
« OK »

I was only there from 23:30 after returning from dinner until 06:00 the next morning so hard to judge. Staying again this week so will see after that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

AccorHotels certified review
David C. Families - 04/02/2018
« Very Pleasing »

Very nice as it usually is when we stay at Rooty Hill Novatel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David , We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Assistant Manager

AccorHotels certified review
Julian C. Business - 04/02/2018
« Excellent Hotel for buiness trips »

Overall experience was great. Rooms was very clean, ample, and comfortable. Staff was super friendly as well. The only hiccup would be the food at Menu 33. Even though food was good enough, it is way too expensive for the quality. If not a because it was a business trip (and meals were covered), I would have rathered eaten elsewhere. Coffee could be better as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. It is always a pleasure to receive positive feedback. I will share your comments with our restaurant team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

AccorHotels certified review
Jill Couples - 02/02/2018
« Great room, great amenities »

The room was huge and very well maintained. The adjacent amenities were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jill, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. I’m pleased to hear that you were impressed by your stay with these great ratings that you have shared. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

TripAdvisor review
Couples - 01/02/2018
« Very Happy guests »

We love staying at Novotel Rooty Hill as it is an excellent hotel , very nice and clean and the staff is polite and friendly. Looking forward to stay there this Easter long weekend and enjoy breakfast room service and friendly staff

AccorHotels certified review
Linda Families - 31/01/2018
« Mostly enjoyable. »

Check in and the room were wonderful! Breakfast the next morning ruined my stay. The manager of the breakfast was unbelievably rude! The hot food was cold and the milk and hot water dispensers were empty. This is the second time I have stayed there and both times there has been a mix up/ problem with getting breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda, Thank you for taking the time to tell us about your experience at the Novotel Sydney Rooty Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Assistant Manager

AccorHotels certified review
Godfrey Families - 30/01/2018
« Stay »

lovely stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Godfrey, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

AccorHotels certified review
Marcia C. Families - 30/01/2018
« Very happy »

Only stayed 1 night but all the staff was welcoming and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcia, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. I’m pleased to hear that you were impressed by our staff and their efficiency. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

AccorHotels certified review
Scott M. Couples - 30/01/2018
« The standards at Rooty Hill are below par of other Novotel locations we’ve stayed at. »

Staff were friendly & courteous and breakfast at menu33 on Sunday was great. The rest of the stay was overpriced & the whole experience was let down by only one operating lift. The lift issue forced long delays for older people who had to wait for space to avoid using the fire stairs. Made even more frustrating by the large number of sporting teams using the hotel over the long weekend. Our room also had a musty odour so we really didn’t enjoy the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott , Thank you for taking the time to tell us about your experience at the Novotel Sydney Rooty Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have advised our Housekeeping department of the musty smell, unfortunately, some things like the lift engine blowing is beyond our control. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Assistant Manager

AccorHotels certified review
Rosie Couples - 30/01/2018
« Miss »

The room was clean and bed comfy. Loved the deal we had for $1 breakfast. Staff was friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosemary, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. Its feedback like this that motivates the objective for brilliance and I can’t thank you enough for sharing your valuable comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

AccorHotels certified review
Kerrie P. Solo - 30/01/2018
« Easy check in, check out, clean spacious room and staff were very pleasant. »

Overall extremely good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerrie, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. I’m pleased to hear that you were impressed by your stay with these great ratings that you have shared. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

AccorHotels certified review
Ian S. Families - 30/01/2018
« Our stay with you was very satisfactory »

Your staff mafe us feel welcome right from the start they were very freindly and helpful the room was very neat and tidyand the bed comforable the only problem we had was the shower blocked and water was going into the bathroom everwhere maybe too many were showering at the same time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, We very much appreciate your comments regarding your stay at the Novotel Sydney Rooty Hill. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

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