ibis Ambassador Busan City Centre Hotel 3 stars

TripAdvisor rating 4.0/5 831 reviews
ibis Ambassador Busan City Centre
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+ 16 Services
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Room 1

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Hotel extras

  • Located in the City Centre

  • Web corner and free WIFI throughout the hotel

  • 2 Meeting rooms for up to 120 guests

  • Covered parking facilities

  • Easy access to public transporation - in front of Subway line no. 1

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundromat
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Ambassador Busan City Centre

777
Jungang-daero
Busanjin-gu
47251
busan
korea, republic of

Tel: +82519301100

Fax: (+82)51/9301112

Contact email

Check-in from 14h00

Check out up to 12h00

  • Busan Metro :   Line 1 Bujeon

  • By plane

    GIMHAE INT. AIRPORT At 16km / 9.94 miles

  • By train

    BUSAN STATION At 6km / 3.73 miles

  • By train

    IN COMPLEX At 0.1km / 0.06 miles

GPS :35.162126, 129.061847

Our accommodations

Standard 1 Double Bed

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Twin Beds

  • Max. number of persons: 3
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 1 Double Bed and 1 Single Bed

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 2 Double Beds

  • Max. number of persons: 5
  • Area: From 34
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV(...)

Our restaurants and bars

TASTE

Type of cuisine: International

Taste offers an international and local selection of both a la carte and buffet options for breakfast, lunch and dinner. Taste also offers stunning panoramic views of Busan City as well as free WiFi.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RENDEZVOUS

Photo non contractuelle / Strictly non binding

A relaxing full service bar located on the highest floor of the hotel, offering stunning, panoramic city views as well as complimentary wireless internet access.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 180

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Ambassador Busan City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,070 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

831 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

good location, good food, good service

Customer review rating 4.3/5

A. Business - 19/08/2019 AccorHotels review

I have stayed at this hotel before and find it very convenient.

Dear Wallace A., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quite pleasant

Customer review rating 4.3/5

Anonymous Solo - 19/08/2019 AccorHotels review

Facilities are not the very best. Sound proof wasn't ideal. However, I liked the front staff members and those at the restaurant. They were very friendly and easy to talk to.

Dr. Mitsue, We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. First of all, thank you for your good evaluation of the staff. However, I am sorry for the inconvenience associated with hotel noise and facilities. We will try to assign you to a quiet room during your next visit. Also, we will push forward the soundproofing section when renovating the room to reflect the customer's opinion. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Ambassador Busan City Centre.

Confortable stay

TripAdvisor rating 4.0/5

dejikogi Solo travel - 19/08/2019 TripAdvisor review

I am a member of Accor hotels so that I was able to stay by a loyal program, which is discount price with free breakfast. The hotel is in nice location, with useful facilities. I was able to stay without no specific complaints.

Nothing special

Customer review rating 4.3/5

Chris Couples - 18/08/2019 AccorHotels review

The stay was just normal. Nothing to show appreciation being a Platinum member. No room upgrades, no sign of acknowledgement being a Platinum meber.

Dear Chris T., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Positiva

Customer review rating 4.3/5

Nino Couples - 18/08/2019 AccorHotels review

Positiva

Dear Gaetano C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Don't expect too much

TripAdvisor rating 4.0/5

saimanso Family - 15/08/2019 TripAdvisor review

The room is small, not enough rooms for a couple with a kid. The refrigerator is not cold enough, can't chill a beer or a box of milk. The design is odd, the front desk is on the top floor, it is quite inconvenient to get there every time.

Dear saimanso Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan City Centre.

It was great!

Customer review rating 4.3/5

Peter Z. Solo - 06/08/2019 AccorHotels review

Everyone was helpful and the service was excellent!

Dear Z., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Good hotel

Customer review rating 4.3/5

Otakuflyer Solo - 04/08/2019 AccorHotels review

Perfect location. Good service. Staff warm-hearted.

Dear Yang X., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

fantastic

Customer review rating 4.3/5

Yongwookha Couples - 04/08/2019 AccorHotels review

It was a happy moment.

Dear Yong Wook H., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay at Ibis Ambassador Busan City Centre

TripAdvisor rating 4.0/5

Robert G Family - 03/08/2019 TripAdvisor review

Had a great stay at the Ibis Ambassador Busan City Centre. Location was great with the subway station right across the street. Buffet breakfast was awesome . . . delicious dishes and a superb view from the 17th floor. The room I was in, a double and single bed, was spacious and clean. Water pressure in the shower was amazing (but no bathtub).

Dear.Robert G We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager IBIS Ambassador Busan City Centre

Great stay, pleasant and professional staff, well located, good value, room could use a bit of an update.

Customer review rating 4.3/5

Jeff S. Friends - 01/08/2019 AccorHotels review

We enjoyed our stay and would definitely return. Our room was a bit dated. The wall paper was pealing off the walls.

Dear S., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. I'm glad you had a good time first. Thank you very much for your comments on the kindness and location of the staff. However, I am sorry for the inconvenience caused by the aging of the room.We will reflect your opinion on this part later on.Thank you again for your feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Acceptable

Customer review rating 4.3/5

Chong K. A. Business - 28/07/2019 AccorHotels review

Too noisy through the entire night due to construction site. Bath room smelled bad and not clean. Good breakfast. Close to city centre

Dear Chong Keun A., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your good opinion on the location and breakfast of the hotel. However, I am sorry for the inconvenience caused by the noise from outside construction and the smell of the bathroom. We will improve the cleanliness and smell of toilets immediately through a meeting with the relevant department. Also, any inconvenience caused by external noise will be corrected by assigning it to a quiet room for the next stay. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre

Cleanliness and comfort

Customer review rating 4.3/5

B. L. Business - 24/07/2019 AccorHotels review

The room is clean and bed is very comfortable. Slept through the night till morning.

Dear L. We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. We are very pleased to hear the cleanliness of our hotel guest room and the good comment that you slept well because of the comfortable bed. I will remember your good evaluation and repay you with a better service for my next visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Great staff

Customer review rating 4.3/5

Ms H. Friends - 24/07/2019 AccorHotels review

Perfect location and friendly atmosphere

Dear H. We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. First of all, thank you for leaving a good comment on the location and atmosphere of the hotel and that the staff is great. I'm very happy to hear that you've become satisfied with our hotel. We'll cheer up on your good evaluation and repay you with a good service at the next visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre

Less service mind compare to Lotte hotel

Customer review rating 4.3/5

U. S. Business - 22/07/2019 AccorHotels review

I've asked hotel staff to revise my receipt by using my company name instead of my vendor company who did booking for me. And she can't do anything. Just answered that it's related to Ibis reservation section. It's disappointed me for my receipt which will effected to my company claim.

Dear. U. Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. But, please understand that your reservation is subject to the company's special rate under contract with our hotel, so the name of the company cannot be changed on the system. We apologize for not being satisfied with your stay again. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tommy RYU General Manager Ibis Ambassador Busan City Centre

I felt comfortable during my stay in the hotel.

Customer review rating 4.3/5

Anonymous Friends - 17/07/2019 AccorHotels review

The hotel is situated in the nice downtown location. The entrance to the underground just few steps afar from the hotel's door. That is great!! The room was clean and neat. However, I was in a slightly awkward situation when firstly arriving at the guest relations counter in the morning. Overall experience was good.

Dear P. We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. First of all, thank you for your overall positive assessment. We are pleased to provide an opportunity to experience Platinum member's speciality in our hotel. But I apologize for the inconvenience I felt when I checked in. I promise to improve the areas you mentioned through the training of the staff. In the next visit, we will try to improve the lack of service. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Excellent!!

Customer review rating 4.3/5

L. Families - 16/07/2019 AccorHotels review

We reserved a family suite and it is quite comfertable for three adults. The bathroom is big and with one double size bed and one single size bed, we still have enough space to open our luggages.

Dear L., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you for your good opinion on the comfort, structure and large space of the room. We will remember your comments and return them with a good service on our next visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Room was perfect but food Is sad

Customer review rating 4.3/5

Zack Business - 14/07/2019 AccorHotels review

The room and the services was two thumbs up. We were staying here for a weeks but the food was the same food only..should be a lot of variety

Dear. A. We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. First of all, thank you for your good opinion about the room and service. We will discuss with the department in charge of improving the various foods and beverages that you felt uncomfortable and the failure to receive information on regular electrical inspections. We will try to make sure that you are satisfied with your next visit by referring to your opinion. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre

Very clean

Customer review rating 4.3/5

Wendylu Families - 12/07/2019 AccorHotels review

Service was very good and housekeeping was also

Dear L. We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you for your good opinion about the cleanliness of the room and the kindness of the staff. We will remember your comments and return them with a good service on our next visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Comfortable

Customer review rating 4.3/5

C. Y. C. Couples - 10/07/2019 AccorHotels review

Comfortable and easy to access.

Dear C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you so a good idea about comfort and location of the hotel. We will remember your comments and return them with a good service on our next visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.
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