Hotel - ibis Ambassador Busan City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Busan City Centre Hotel

4.0/5 803 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Drink vending machine

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 29sq metre Junior suite has panoramic views over the city and features an LCD TV, tea and coffee making facilities, safety deposit box, free WIFI Internet access and a large working desk. Up to 2 adults and 1 child.

  • 207 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Drink vending machine
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,569 reviews

Our guest reviews for ibis Ambassador Busan City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 803 reviews
Mattew Families - 05/03/2019 AccorHotels certified review
« Terrible smell from the sewer »

Everytime I entered the bathroom, I felt a disgusting smell was coming from the sewer.

Our hotel has responded to the review
Our hotel has responded to the review

김동현 고객님께, 김동현 고객님의 연휴일정을 이비스 앰배서더 부산시티 센터와 함께 해주시고 소중한 시간을 내어 고객후기를 작성해 주셔서 대단히 감사드립니다. 하지만, 투숙하시는 동안 객실의 불쾌한 냄새로 인해 불편을 드려 너무 죄송합니다. 2박일정의 연휴기간 편안한 휴식을 위한 방문을 객실의 문제로 인해 불편함을 드렸습니다. 죄송합니다. 김동현 고객님의 불편하셨던 부분은 해당부서와 어떠한 경로로 불쾌한 냄새가 났었는지 확인을 하여 반드시 조치를 취하도록 하겠습니다. 또한 전반적인 직원교육도 실행하여 고객만족도를 향상시키도록 하겠습니다. 김동현 고객님의 소중한 의견에 감사드리며 추후 호텔을 재방문시 부족하였던 부분에 개선된 모습을 보이도록 히겠습니다. Ibis에서는 모든 고객님께 최고의 서비스를 제공하기 위해 노력하고 있습니다. 이에 따라 고객님의 의견은 호텔 서비스를 개선하는 데 매우 소중하게 사용될 것입니다. 고객님의 의견은 호텔 서비스 문제점을 해결하고 향후 그러한 문제가 더 이상 발생하지 않도록 하기 위한 기준으로 반영됩니다. 호텔 이용 중 경험한 불만 사항이나 문제점을 말씀해 주시면 본 호텔이 향후 보다 나은 서비스를 제공할 수 있는 밑거름이 될 것입니다. 좋은 하루 보내십시요. 감사합니다. 류준형 드림 총지배인 이비스 앰배서더 부산 시티 센터

Jay Couples - 13/02/2019 AccorHotels certified review
« 2 days stay »

The location and service of the hotel is good. However we felt that the shower area in the toilet is kind of small even for small size people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for staying with us! We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Especially, I would like to thank you for your comment regarding the location and service of the hotel. On the other hand, I apologize your inconvenience concerning size of shower area in the toilet and pillow which is soft and quantity. Regarding size of shower area and toilet has been noted for the future planning. I well noted your comment in your profile about pillow to prepare a hard for next visit. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre

Jenay Business - 09/02/2019 AccorHotels certified review
« Another stay »

It was satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you for visiting the hotel again and for your overall good opinion. I'll check with the relevant department to take action on the shower head in the room. Also, I can't promise you the renovation of the room right In the future, we will reflect your opinions. And through the training of front employees, we will ensure that receipts are delivered to you. We will repay you with better service by improving the areas you lack when you visit again. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Daniel Business - 31/01/2019 AccorHotels certified review
« Better than first impressions »

Value for money this is a good hotel. First impression on arrival at the entrance leaves you wondering what you are about to experience, but it is all good after that. Checkin/out is efficient and friendly. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. First of all, thank you for your feedback on the location of the hotel and the service of the staff. We are trying to give good memories to our customers. I will try harder and repay you with a good service. And I will check with the concerned department to improve Wi-Fi inconvenience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Tommy RYU ibis Ambassador Busan City Centre.

M A. Business - 26/01/2019 AccorHotels certified review
« Satisfactory stay but food can be improved »

Accomodation was excellent.But buffet dinner menu was almost repeated for most of the days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Overall, thank you for your favorable opinion on hotel accommodation. But thank you for your improvement on dinner. During your stay for six days, I felt uncomfortable because there was almost the same kind of food. We will try to improve this part by reflecting the opinions you gave us through a meeting with the Food Team. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Anonymous Business - 26/01/2019 AccorHotels certified review
« Good hotel with great location »

Good hotel and it’s location is just awesome. Rooms were well maintained and clean. The food can do with a some variety

Our hotel has responded to the review
Our hotel has responded to the review

Dear H., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you for your good opinion of the hotel's location and cleanliness of your room. There is another training schedule, so I will repay you with a good service when you visit our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

P. Solo - 26/01/2019 AccorHotels certified review
« It is fine. »

Very polite and welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. First of all, I would like to thank you for your feedback on the employee's welcome. However, we will make efforts to improve the menu through a meeting with the relevant department. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Anonymous Families - 25/01/2019 AccorHotels certified review
« Good central location »

Great location. Beds and pillows in superior room very comfortable. Useful charging centre in room. Could use another more comfortable chair in room to sit on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you for your good comments on the location of the hotel and the comfort of the rooms. I can't promise you right now is a comfortable chair of the room, but later renobeisyeon of the room and when buy more things to reflect your opinion. We are waiting for your return visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Raghavendra U. Business - 21/01/2019 AccorHotels certified review
« Truly business hotel »

Highly professional approach with great reception support. Improvement would be required for room facilities (Iron Box, etc..)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raghavendra We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you for the hotel's employee service and overall positive feedback. Let's consider various options to reduce customer inconvenience for lack of room facilities. We will also try to make sure that the items you need are delivered quickly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Tommy RYU ibis Ambassador Busan City Centre.

Rex Couples - 20/01/2019 AccorHotels certified review
« Big room, but not a good condition »

I order a deluxe room in busan ibis this time I agree that is a big room, but that time the heater have some problem and cant control......you know that day in busan only 1°c, when we back to room when midnight, we are so disspointed that because i always come to that hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry for the inconvenience you have chosen a deluxe room for a more comfortable rest. I'll check with the department in charge for the heater and take action. In addition, we will improve these points in the next visit and repay you with my next visit.I'm sorry again. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Youkyoung S. Solo - 15/01/2019 AccorHotels certified review
« ibis is my favourite hotel anywhere »

Nice, as always, but shower booth did not look clean enough because of filthy silicone frame. I know it goes mouldy, but that’s why it has to be cleaned thoroughly.

Our hotel has responded to the review
Our hotel has responded to the review

성 유경 고객님께, 이비스 앰배서더 부산 시티 센터를 이용해주시고, 소중한 시간을 내시어 이용 후기에 참여해 주셔서 진심으로 감사드립니다. 특히, 전반적인 투숙경헝에 대해서 언제나 그랬듯이 좋았고, 저희 이비스 호텔에 애정을 주셔서 감사드립니다. 반면, 이번 투숙 중 샤워부스내 실리콘 프레임과 관련하여 청결과 위생의 불편을 드려 진심으로 사과드립니다. 이와 관련하여서는 고객님의 말씀처럼 곰팡이가 필 수 있기 때문에 충분히 시간을 갖고, 철저하게 청소를 할 수 있도록 하겠으며, 보다 장기적으로 고객님의 코멘트를 잘 기록하여, 추후 레노베이션시 참고가 될 수 있도록 하겠습니다. 다시 한 번 불편을 드려 사과드리고, 보다 더 나은 이비스 앰배서더 부산 시티 센터 호텔이 될 수 있도록 최선을 다해 노력하겠습니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 동기부여될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 2019년 새해 복 많이 받으시길 바라고, 항상 건강과 행복, 기쁨이 가득 하시길 진심으로 기원드립니다. 감사합니다. 류준형 드림 총지배인 이비스 앰배서더 부산 시티 센터

Vickneshwaran K. V. Business - 14/01/2019 AccorHotels certified review
« First class »

I enjoyed staying in your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for staying with us! We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Especially, I would like to thank you for your comment regarding first class and enjoyed staying. I will share your comments with our team to motivate all my team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy New Year 2019 and I hope all in good. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre

Mohd F. R. B. M. D. Business - 14/01/2019 AccorHotels certified review
« Good »

Overall was good. Only don't have halal food for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Md. D. Mohd, Thank you for staying with us! We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Especially, I would like to thank you for your comment regarding overall good and positive feedback. On the other hand, I would like to express apologize your inconvenience regarding halal food at the restaurant. Concerning halal food, I will share your comment with my team and We are consider to prepare the halal food in the menu or some other way to improve in the future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy New Year and I hope all in good. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre

Longquan R. Business - 13/01/2019 AccorHotels certified review
« Satisfied as previous »

I selected this hotel as my hotel in Busan for several times. Each time, I was satisfied with the service and facility provided by this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., I very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Especially, I would like to express thank you for your stay with us from 2013 and satisfy with service and facility in each time as our loyalty guest. We will do our best to give you with great memory and convenience to you in the future. On the other hand, I would like to express apologize regarding shower room and more selection of food. Concerning Shower room, I well noted your comment for the future planning, Also I will review the menu of breakfast to improve the selection of food at the restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I hope Happy New Year and all in good. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre

Kc Couples - 10/01/2019 AccorHotels certified review
« Good »

It was better than I expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Especially, I would like to express thank you for your comment regarding overall experience with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy New Year!! and I hope all in good this year. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre

Peter Families - 09/01/2019 AccorHotels certified review
« Nice experience »

Location of hotel was good and centralise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Especially, I would like to express thank you for your positive comment regarding location of hotel and central. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy New Year 2019! I wish all in good. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre

Kevin Friends - 05/01/2019 AccorHotels certified review
« Nice experience in Busan with ibis »

Hotel: comfortable, hospitality, warm Traffic: easily to reach Line 1 subway Facility: cafe, market, convinient market

Our hotel has responded to the review
Our hotel has responded to the review

Dear G., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. First of all, thank you again for your feedback. Thank you again for your opinion on hotel kindness and transportation convenience. We will remember your feedback and return your next visit with a good service. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Vutthichai Families - 03/01/2019 AccorHotels certified review
« Good location »

The hotel was good location for subway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. Thank you for your favorable opinion on the location. We will remember your good comments and return them with a good service for your next stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy New Year Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

N. L. Business - 29/12/2018 AccorHotels certified review
« The stay was comfortable but food menu needs to be changed. »

The rooms were comfortable but the breakfast and dinner served were same every day throughout my stay. Would suggest if some changes can be made to the food being served on a regular basis to make the stay more enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan City Centre. I'm sorry that I couldn't satisfy you while I was staying at the hotel first. Overall, we will make sure to improve the staff's training if they are not satisfied with the check-in and out. Also, regarding the diversity of food, we have been making small changes since about two weeks ago, three times, on Monday, Tuesday and Wednesday, Friday and Saturday. We are also working hard to improve food diversity. We'll show you an improved look at your next visit. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Happy New Year. Sincerely, Tommy RYU General Manager ibis Ambassador Busan City Centre.

Cecilia T. Friends - 23/12/2018 AccorHotels certified review

Cheerful reception service . Sanitary system - water noise constantly can be heard

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan City Centre. First of all, thank you for your favorable opinion on hotel hygiene and employee kindness. First of all, thank you for your favorable opinion on hotel hygiene and employee kindness. I'll check with the department in charge and take action. We'll show you an improved look at your next visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merry Christmas & Happy New Year Sincerely, General Manager Tommy RYU ibis Ambassador Busan City Centre.

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