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Hotel de l'Opera Hanoi - MGallery by Sofitel
Boutique hotels with personality for a remarkable travel experience
The 5-star Hotel de l'Opera Hanoi is located in the center of Hanoi, close to the Opera House. Just 3 minutes walk from Hoan Kiem Lake and the Old Quarter, the 107 rooms and suites are a sanctuary of comfort, with hand picked luxurious amenities and 21st Century technology. Restaurants, bar, four-season swimming pool and free WIFI combine to deliver memorable operatic moments for both business and leisure travellers.
Hotel de l'Opera Hanoi is 35 km away from Noi Bai International Airport and located conveniently in the city center within walking distance to most key attractions of Hanoi, including Hoan Kiem Lake, the Opera House and the Old Quarter. .
Hotel extras
Advantage 1
Advantage 2
This hotel is Planet 21 Silver
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Services and practical information
Online check-in
Online check-in: Your arrival will be carefully prepared by our team Fast check-out: Simply return your key
WIFI/Internet Access
WiFi at the hotel
High-speed Internet
WIFI in the communal areas
WiFi in your room
Fiber optic technology provides the highest possible speed of Internet connection.
Parking
Private outdoor parking
Public indoor parking
Well-lit parking
Accessibility for people with reduced mobility
Reduced mobility rooms (Paying)
Wheelchair access
Air conditioned
Air conditioning
Manual temperature control
Reception open 24 hours a day
LATE CHECK-OUT UP TO 6PM
Dry cleaning / Ironing
Boutiques/shopping
Currency exchange (Paying)
Gift shop/newspaper shop (Paying)
Porter
Concierge
Leisure and activities
Golf practice facilities (Nearby)
Tennis (Nearby)
Hard tennis court (Paying, Nearby)
Outdoor tennis court (Paying, Nearby)
Catering
Breakfast
2 restaurant(s)
1 bar(s)
Room service
Hot meals
Cold snacks
Opening hours : Week 24/7
Opening hours : Week-end 24/7
Business services
4 meeting room(s)
Business center with support staff
Copy/print service available
See all services
Hotel location
See on a map
29 Trang Tien street Hoan Kiem district 10000 HANOI VIET NAM
For ultimate comfort all rooms feature innovative, custom-made beds consisting of mattresses enhanced by a super-thick featherbed topper and perfectly complemented by downy soft duvets and over-sized pillows.
L'Opera Deluxe 1 King Bed
Sophisticated contemporary design, spacious, wooden floors, large bathrooms with rain shower, overlooking either city, opera house or the hotel's central atrium. Free WIFI, Roger & Gallet bathroom amenities. Unique bed concept for ultimate comfort.
L'Opera Deluxe 2 Single Bed
Sophisticated contemporary design, spacious, wooden floors, large bathrooms with rain shower, overlooking either city, opera house or the hotel's central atrium. Free WIFI, Roger & Gallet bathroom amenities. Unique bed concept for ultimate comfort.
L'Opera Grand Deluxe 1 King Bed
Entered via private vestibule, rooms are more spacious, but offer same style of sophisticated contemporary design, wooden floors, large bathrooms with rain shower overlooking central atrium. Free WIFI, Roger & Gallet toiletries & unique bed design.
L'OPERA SUITE, 1 King Size Bed
A suite of 46m² with an elegantly designed integrated living and bedroom area, wooden floors, large bathrooms with clawfeet bathtub, separate shower and L'Occitane amenities. Views of either the city or the Opera House, laptop to TV connection, iPod dock.
L'OPERA SUITE, Twin Beds
Separate living and bedroom areas, twin beds, sophisticated design, large bathrooms with bathtub and separate rainshower, luxury l'Occitane bathroom amenities, views of the city, laptop-to-TV connection, iPod connected to JBL sound system
L'Opera Grand Suite 1 King Bed
L'Opera Grand Suite at 77 m² is the most spacious room of the hotel with a separate living & bedroom area, sophisticated design, wooden floors, L'Occitane amenities, city or Opera House view, laptop to TV connection, Ipod dock & JBL sound system.
Offers "A la carte" and buffet for BKF (with "The Grand Breakfast" for room service), lunch and dinner. Regular monthly food and wine promotions. Signature dishe(s)
Only bar in town for the hotel's signature drink 'Absinthe', which also served as the inspiration for its name. A unique cocktail list, wide range of wines by the glass at affordable prices & great tunes for a perfect night out. Regular live music
All staff extremely helpful, especially concierges who went above and beyond. Bedrooms well appointed and bed was fantastic! Good choice at breakfast. Dining at cafe Lautrec was excellent (if a little hot as only fans no AC which to a westerner used to 12 degrees was a sauna!), waiting staff even showed us how to eat the food properly and what to combine with what in a mouthful to make the best experience - fantastic!
AccorHotels certified review
L.Business - 12/06/2018
« A pleasant stay »
Overall, I had a pleasant stay. The staff is really helpful and attentive. The room is spacious and well-equipped. The overall architecture is also beautiful, especially the Atrium. Breakfast is good. The restaurant serves both buffet and à la carte breakfast, which is pretty convenient for guests.
AccorHotels certified review
AnonymousCouples - 12/06/2018
« Great location and friendly staff »
From the moment we were picked up at the airport we were greeted with a smile and warm welcome. Once we arrived at the hotel we taken to our room for a in room check in. Our room was amazing. We had the opera suite and well worth it. Great view and comfort.
AccorHotels certified review
DebbieCouples - 08/06/2018
« Not good value for money. »
Whilst the common areas were nice, our room was dark and run down and the paint was all chipped off the walls. I stayed at the Hilton for half the price and it was in much better condition.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Debbie Thank you for taking the time to tell us about your experience at Hotel de l'Opera Hanoi - MGallery by Sofitel. I am sorry to learn about the delay when checking in to your room despite arriving in the afternoon. This is certainly not our standard and I regret that your stay with us started on a negative note. Thank you also for comments with relation to the condition of the room. I understand that some of our rooms need a touch up. The Hotel does have an ongoing weekly maintenance program but I will ensure we work more diligently to attend to more rooms faster. Our Engineering team are this weekend conducting maintenance in the room you mentioned. We close each room for a 3 day period so walls can be touched up and general maintenance of all room furniture and fixtures can be attended to. I regret however that this was done prior to your arrival. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
AccorHotels certified review
TerenceBusiness - 08/06/2018
« Cosy homely stay »
The room was well laid out. F&B options were great too!
AccorHotels certified review
Jari T.Business - 06/06/2018
« 5 star appearance but not 5 star quality and experience »
I used to stay in the hotel that was in the same premises 25 years ago. The architecture has its limitations, but the low quality of renovation work clearly has let your hotel down. A/C thermostat did not work at all except on/off. Fittings loose in cabinet, some electrical fittings outright dangerous. Your maintenance team is clearly unprofessional.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Jari Tuorila, Thank you for taking the time to provide me with your valued feedback after your recent stay with us. We were happy to welcome you back to Hanoi and to the site of the previous Dan Chu property. I thank you for sharing your comments with regard to the maintenance of your room. Upon receiving your email I sent my Engineering team directly to the room to review and repair the defects you mentioned. The Hotel does have an ongoing weekly maintenance program for the rooms however I regret that we could not attend to these in a more speedy manner. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
TripAdvisor review
Couples - 03/06/2018
« Great stay »
Fantastic stay at the Hanoi MGallery. Whole team made sure that our stay turned out great. Awesome flexibility with our booking was granted when we had to make changes to our original plan following a change in our Ha Long Bay trip.
AccorHotels certified review
I. B. W.Couples - 02/06/2018
« Very enjoyable food and the environment is good, nice moments »
A convenient location, nice and air conditioned lobby, well taken care of by the hotel staff. Beautiful and clean room, did sleep well, plenty of hot and cold water, nice swimming pool overlooking the center of the city. Overall satisfactory experience. I got what I expected to get, will certainly try again.
Our hotel has responded to the review
Our hotel has responded to the review
Dear I.B. Thank you for selecting Hotel de l'Opera for your brief visit to Hanoi last month. I appreciate you taking the time to provide us with your valued feedback. I am delighted to know that you enjoyed your overall stay at MGallery and that our team took very good care of you and that the experience met your expectations. We do hope to welcome you back to Northern Vietnam again the future. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
AccorHotels certified review
RachaelFamilies - 01/06/2018
« brilliant »
great. friendly and helpful staff. good location. good rooms Just needs more lighting in rooms. Its a bit dull in spots & hard to see what your doing
Our hotel has responded to the review
Our hotel has responded to the review
Dear Rachel We were happy to have you and your family with us last month for your trip to Hanoi. I am happy to know that our team provided friendly and helpful service to you and that you liked the great location of the Hotel on the central Trang Tien Street. Thank you also for sharing your comments with regard to the lighting in the room. I am working on this matter with my Engineering team to see how we can improve this situation. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
AccorHotels certified review
AnonymousSolo - 31/05/2018
« Nice »
Away from the tourist crowds
Our hotel has responded to the review
Our hotel has responded to the review
Dear Sandra We were happy to have you stay with us at Hotel de l'Opera during your recent visit to Northern Vietnam. We were glad to know that you appreciated the convenient location of the Hotel which is a close walk to the popular destinations but still a quiet oasis in the busy city. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
AccorHotels certified review
William P.Business - 31/05/2018
Meet all my expectations. no issues experienced.
Our hotel has responded to the review
Our hotel has responded to the review
Dear William Thank you for your very kind review of Hotel de l'Opera after your stay with us last month. I am glad that the experience met your expectations and that there were no issues during your time with us. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
AccorHotels certified review
Viraj C.Business - 31/05/2018
Exemplary! I look forward to staying here whenever I have to go to Hanoi.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Viraj It was very nice to see you again during your recent return to Hanoi. As always we enjoy welcoming you back to MGallery for each stay. We look forward to your next visit. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
AccorHotels certified review
Jean P.Business - 28/05/2018
« Excellent experience at M Gallery Hanoi by Sofitel »
Only recommendation is to provide a little more information on the facilities of the hotel at check in (eg. i discovered the swimming pool only on my day of checking out...
Our hotel has responded to the review
Our hotel has responded to the review
Dear Jean-Philippe It was very nice to welcome you to Hotel de l'Opera for your trip to Hanoi last month. I am happy to know that you enjoyed your time with us but apologize that our team were not more informative upon arrival to inform you of all the Hotel facilities, including the pool on the 3/F. The pool terrace has a unique view of the historic Hanoi Opera house and I regret that we did not inform you of this area. Thank you again for sharing your experience Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
AccorHotels certified review
Tim H.Couples - 27/05/2018
« Very good - excellent service and good room »
Everything was excellent, and the upgrade was much appreciated
Our hotel has responded to the review
Our hotel has responded to the review
Dear Timothy We were happy that you selected Hotel de l'Opera for your trip to Hanoi. I am delighted that you had an excellent stay and enjoyed the upgrade. We hope to see you again. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
AccorHotels certified review
Harry T.Business - 25/05/2018
« It was very enjoyable short stay in the hotel. »
I felt very welcome and comfortable. It was a seamless check in. The room was beautiful. The staff was very nice and helpful.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Harry Thank you for taking the time to provide us with your feedback after your recent stay with us. I am always glad to receive positive feedback and very happy that you enjoyed your brief stay in Hanoi and at MGallery. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
AccorHotels certified review
DeidreFriends - 23/05/2018
« Above and beyond service »
Thanks to your understanding staff our stay was above and beyond our expectations. What could have turned into a disaster turned into a complete experience for us. A mix up in rooms was swiftly sorted and the staff remained cool and worked to rectify the situation.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Deidre We were happy that you selected Hotel de l'Opera for your recent one night trip to Hanoi. I am happy to know that my team were able to take good care of you upon arrival and rectify the situation with your room reservation. We do hope to welcome you back to MGallery again in the future. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
AccorHotels certified review
BeckyCouples - 22/05/2018
« Pleasant first experience »
Good location, room was clean. Staff were friendly & courteous
Our hotel has responded to the review
Our hotel has responded to the review
Dear Becky We very much appreciate your comments regarding your stay at Hotel de l'Opera Hanoi - MGallery by Sofitel. I am delighted to know that our team provided friendly and courteous service to you and that you found the location of the Hotel convenient and a great location for exploring the historic city. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
Wonderful. We stayed two nights: Saturday and Monday. Sunday we went out of town to Halong Bay. The staff really helped us, from our various reservation requests (on short notice), to welcome drinks from the lovely barmen, to help with luggage, to suggestions around town. I particularly appreciated the “inspired by her” offers... this is unique to Sofitel and something I would appreciate everywhere! I find frequently when I travel that I need/forget to pack female products and don’t have time to buy them. The wonderful team solved that for me!! We were upgraded to beautiful suites both nights, which was a real treat. Room 806 was hot even at night with full AC — housekeeping was very helpful in bringing a fan to cool off the room. Your beds are divine. Only a few small suggestions: (1) it would have been nice to find the hotel Hanoi Guide book in the room (I saw in the Sofitel magazine that Hotel de l’Opera has its own Hanoi guidebook!), (2) it would be good to check the AC in room 806. Thank you so much to the wonderful team.
Our hotel has responded to the review
Our hotel has responded to the review
Dear LT Thank you for selecting Hotel de l"Opera for your pre and post stays for your trip to Halong Bay. I hope you enjoyed your overnight cruise at the stunning UNESCO site. I am happy to know that you appreciated the Inspired by Her offer and the amenities available with this program. It certainly comes in handy for any small items that may have been overlooked when packing. Thank you for also letting me know about the air conditioning in Suite #806. I have had my Engineering team recheck the system and ensure all is working correctly. I apologize however that it was not running smoothly during your stay and affected your evening. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
AccorHotels certified review
MatBusiness - 21/05/2018
Toilet sink drained too slowly. Breakfast area was crowded. Have to sit in non air condition place
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mat Thank you for taking the time to provide us with your valued feedback after you recent stay with us. I apologize that our Operator did not first check a telephone number for you before transferring your call. I am sure this was frustrating for you as they did not follow your request. I have asked them to be more careful in the future. Additionally I am sorry that due to our high occupancy during your time with us, we did not have more seats available in the Cafe Lautrec area. We do however try our best to ensure the courtyard area is as cool as possible with the air conditioning units turned on together with multiple fans to keep the area cool. Thank you again for your comments and we hope to welcome you back to MGallery in the future. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
AccorHotels certified review
Truc D.Business - 18/05/2018
« Good place to stay »
Room is very nice. Thank you for special offer and upgrade my room to nice place
Our hotel has responded to the review
Our hotel has responded to the review
Dear Truc Dam, We were happy that you selected Hotel de l'Opera for your trip to Hanoi last month. I am glad that you like the upgraded room. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel
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