Hotel - Hotel de l'Opera Hanoi - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel de l'Opera Hanoi - MGallery by Sofitel

Our hotels AccorHotels
4.5/5 1,648 reviews
All hotels in Hanoi
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 2088000.00 VND Non member rate
From 2088000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Golf practice facilities  (Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

For ultimate comfort all rooms feature innovative, custom-made beds consisting of mattresses enhanced by a super-thick featherbed topper and perfectly complemented by downy soft duvets and over-sized pillows.

  • 107 rooms
  • 91 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 13 connecting rooms
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • TV with VCR
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • DDI - Direct Dialing In
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,291 reviews

Our guest reviews for Hotel de l'Opera Hanoi - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,648 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Virginia K. Couples - 12/06/2018
« Great stay »

All staff extremely helpful, especially concierges who went above and beyond. Bedrooms well appointed and bed was fantastic! Good choice at breakfast. Dining at cafe Lautrec was excellent (if a little hot as only fans no AC which to a westerner used to 12 degrees was a sauna!), waiting staff even showed us how to eat the food properly and what to combine with what in a mouthful to make the best experience - fantastic!

AccorHotels certified review
L. Business - 12/06/2018
« A pleasant stay »

Overall, I had a pleasant stay. The staff is really helpful and attentive. The room is spacious and well-equipped. The overall architecture is also beautiful, especially the Atrium. Breakfast is good. The restaurant serves both buffet and à la carte breakfast, which is pretty convenient for guests.

AccorHotels certified review
Anonymous Couples - 12/06/2018
« Great location and friendly staff »

From the moment we were picked up at the airport we were greeted with a smile and warm welcome. Once we arrived at the hotel we taken to our room for a in room check in. Our room was amazing. We had the opera suite and well worth it. Great view and comfort.

AccorHotels certified review
Debbie Couples - 08/06/2018
« Not good value for money. »

Whilst the common areas were nice, our room was dark and run down and the paint was all chipped off the walls. I stayed at the Hilton for half the price and it was in much better condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debbie Thank you for taking the time to tell us about your experience at Hotel de l'Opera Hanoi - MGallery by Sofitel. I am sorry to learn about the delay when checking in to your room despite arriving in the afternoon. This is certainly not our standard and I regret that your stay with us started on a negative note. Thank you also for comments with relation to the condition of the room. I understand that some of our rooms need a touch up. The Hotel does have an ongoing weekly maintenance program but I will ensure we work more diligently to attend to more rooms faster. Our Engineering team are this weekend conducting maintenance in the room you mentioned. We close each room for a 3 day period so walls can be touched up and general maintenance of all room furniture and fixtures can be attended to. I regret however that this was done prior to your arrival. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

AccorHotels certified review
Terence Business - 08/06/2018
« Cosy homely stay »

The room was well laid out. F&B options were great too!

AccorHotels certified review
Jari T. Business - 06/06/2018
« 5 star appearance but not 5 star quality and experience »

I used to stay in the hotel that was in the same premises 25 years ago. The architecture has its limitations, but the low quality of renovation work clearly has let your hotel down. A/C thermostat did not work at all except on/off. Fittings loose in cabinet, some electrical fittings outright dangerous. Your maintenance team is clearly unprofessional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jari Tuorila, Thank you for taking the time to provide me with your valued feedback after your recent stay with us. We were happy to welcome you back to Hanoi and to the site of the previous Dan Chu property. I thank you for sharing your comments with regard to the maintenance of your room. Upon receiving your email I sent my Engineering team directly to the room to review and repair the defects you mentioned. The Hotel does have an ongoing weekly maintenance program for the rooms however I regret that we could not attend to these in a more speedy manner. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

TripAdvisor review
Couples - 03/06/2018
« Great stay »

Fantastic stay at the Hanoi MGallery. Whole team made sure that our stay turned out great. Awesome flexibility with our booking was granted when we had to make changes to our original plan following a change in our Ha Long Bay trip.

AccorHotels certified review
I. B. W. Couples - 02/06/2018
« Very enjoyable food and the environment is good, nice moments »

A convenient location, nice and air conditioned lobby, well taken care of by the hotel staff. Beautiful and clean room, did sleep well, plenty of hot and cold water, nice swimming pool overlooking the center of the city. Overall satisfactory experience. I got what I expected to get, will certainly try again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear I.B. Thank you for selecting Hotel de l'Opera for your brief visit to Hanoi last month. I appreciate you taking the time to provide us with your valued feedback. I am delighted to know that you enjoyed your overall stay at MGallery and that our team took very good care of you and that the experience met your expectations. We do hope to welcome you back to Northern Vietnam again the future. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

AccorHotels certified review
Rachael Families - 01/06/2018
« brilliant »

great. friendly and helpful staff. good location. good rooms Just needs more lighting in rooms. Its a bit dull in spots & hard to see what your doing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel We were happy to have you and your family with us last month for your trip to Hanoi. I am happy to know that our team provided friendly and helpful service to you and that you liked the great location of the Hotel on the central Trang Tien Street. Thank you also for sharing your comments with regard to the lighting in the room. I am working on this matter with my Engineering team to see how we can improve this situation. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

AccorHotels certified review
Anonymous Solo - 31/05/2018
« Nice »

Away from the tourist crowds

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra We were happy to have you stay with us at Hotel de l'Opera during your recent visit to Northern Vietnam. We were glad to know that you appreciated the convenient location of the Hotel which is a close walk to the popular destinations but still a quiet oasis in the busy city. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

AccorHotels certified review
William P. Business - 31/05/2018

Meet all my expectations. no issues experienced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William Thank you for your very kind review of Hotel de l'Opera after your stay with us last month. I am glad that the experience met your expectations and that there were no issues during your time with us. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

AccorHotels certified review
Viraj C. Business - 31/05/2018

Exemplary! I look forward to staying here whenever I have to go to Hanoi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Viraj It was very nice to see you again during your recent return to Hanoi. As always we enjoy welcoming you back to MGallery for each stay. We look forward to your next visit. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

AccorHotels certified review
Jean P. Business - 28/05/2018
« Excellent experience at M Gallery Hanoi by Sofitel »

Only recommendation is to provide a little more information on the facilities of the hotel at check in (eg. i discovered the swimming pool only on my day of checking out...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean-Philippe It was very nice to welcome you to Hotel de l'Opera for your trip to Hanoi last month. I am happy to know that you enjoyed your time with us but apologize that our team were not more informative upon arrival to inform you of all the Hotel facilities, including the pool on the 3/F. The pool terrace has a unique view of the historic Hanoi Opera house and I regret that we did not inform you of this area. Thank you again for sharing your experience Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

AccorHotels certified review
Tim H. Couples - 27/05/2018
« Very good - excellent service and good room »

Everything was excellent, and the upgrade was much appreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy We were happy that you selected Hotel de l'Opera for your trip to Hanoi. I am delighted that you had an excellent stay and enjoyed the upgrade. We hope to see you again. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

AccorHotels certified review
Harry T. Business - 25/05/2018
« It was very enjoyable short stay in the hotel. »

I felt very welcome and comfortable. It was a seamless check in. The room was beautiful. The staff was very nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry Thank you for taking the time to provide us with your feedback after your recent stay with us. I am always glad to receive positive feedback and very happy that you enjoyed your brief stay in Hanoi and at MGallery. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

AccorHotels certified review
Deidre Friends - 23/05/2018
« Above and beyond service »

Thanks to your understanding staff our stay was above and beyond our expectations. What could have turned into a disaster turned into a complete experience for us. A mix up in rooms was swiftly sorted and the staff remained cool and worked to rectify the situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deidre We were happy that you selected Hotel de l'Opera for your recent one night trip to Hanoi. I am happy to know that my team were able to take good care of you upon arrival and rectify the situation with your room reservation. We do hope to welcome you back to MGallery again in the future. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

AccorHotels certified review
Becky Couples - 22/05/2018
« Pleasant first experience »

Good location, room was clean. Staff were friendly & courteous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Becky We very much appreciate your comments regarding your stay at Hotel de l'Opera Hanoi - MGallery by Sofitel. I am delighted to know that our team provided friendly and courteous service to you and that you found the location of the Hotel convenient and a great location for exploring the historic city. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

AccorHotels certified review
Lt Couples - 22/05/2018
« Wonderful staff, amazing bed, perfect location »

Wonderful. We stayed two nights: Saturday and Monday. Sunday we went out of town to Halong Bay. The staff really helped us, from our various reservation requests (on short notice), to welcome drinks from the lovely barmen, to help with luggage, to suggestions around town. I particularly appreciated the “inspired by her” offers... this is unique to Sofitel and something I would appreciate everywhere! I find frequently when I travel that I need/forget to pack female products and don’t have time to buy them. The wonderful team solved that for me!! We were upgraded to beautiful suites both nights, which was a real treat. Room 806 was hot even at night with full AC — housekeeping was very helpful in bringing a fan to cool off the room. Your beds are divine. Only a few small suggestions: (1) it would have been nice to find the hotel Hanoi Guide book in the room (I saw in the Sofitel magazine that Hotel de l’Opera has its own Hanoi guidebook!), (2) it would be good to check the AC in room 806. Thank you so much to the wonderful team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LT Thank you for selecting Hotel de l"Opera for your pre and post stays for your trip to Halong Bay. I hope you enjoyed your overnight cruise at the stunning UNESCO site. I am happy to know that you appreciated the Inspired by Her offer and the amenities available with this program. It certainly comes in handy for any small items that may have been overlooked when packing. Thank you for also letting me know about the air conditioning in Suite #806. I have had my Engineering team recheck the system and ensure all is working correctly. I apologize however that it was not running smoothly during your stay and affected your evening. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

AccorHotels certified review
Mat Business - 21/05/2018

Toilet sink drained too slowly. Breakfast area was crowded. Have to sit in non air condition place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mat Thank you for taking the time to provide us with your valued feedback after you recent stay with us. I apologize that our Operator did not first check a telephone number for you before transferring your call. I am sure this was frustrating for you as they did not follow your request. I have asked them to be more careful in the future. Additionally I am sorry that due to our high occupancy during your time with us, we did not have more seats available in the Cafe Lautrec area. We do however try our best to ensure the courtyard area is as cool as possible with the air conditioning units turned on together with multiple fans to keep the area cool. Thank you again for your comments and we hope to welcome you back to MGallery in the future. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

AccorHotels certified review
Truc D. Business - 18/05/2018
« Good place to stay »

Room is very nice. Thank you for special offer and upgrade my room to nice place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Truc Dam, We were happy that you selected Hotel de l'Opera for your trip to Hanoi last month. I am glad that you like the upgraded room. Sincerely, Tracey Oliver (Ms) General Manager Hotel de l'Opera Hanoi, MGallery by Sofitel

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 2088000.00 VND Non member rate
From 2088000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 90 m Sofitel Legend Metropole Hanoi
Sofitel Legend Metropole Hanoi Hotel
From
From 213.00 USD Non member rate
From 213.00 USD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.4 km Mercure Hanoi la Gare
Mercure Hanoi la Gare
From
From 1479000.00 VND Non member rate
From 1479000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.9 km Pullman Hanoi
Pullman Hanoi Hotel
From
From 2070000.00 VND Non member rate
From 2070000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 7.3 km Novotel Suites Hanoi
Novotel Suites Hanoi Hotel
From
From 2259000.00 VND Non member rate
From 2259000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in HANOI
See rates