Hotel de l'Opera Hanoi - MGallery 5 stars

As I am a repeated guest to the hotel, I decided to host my seminar at the hotel. However, I am deeply disappointed that the aircon issue plaguing the bar, lounge area and restaurant is STILL NOT resolved after 6 months! I had guests complaining to me & frankly, I do not blame the Operations staff of the hotel, the Engineering &/or Ownership have seriously poor decision-making issues!

Selected hotel is nice to when you visit Hanoi but the room lights seem dim for me and thank you to the staffs at this hotel for their excellent smile and services rendered. Not forgetting the power of the water in my room is very weak and didn't really enjoy taking a shower with weak water power. Overall the stay for one night was satisfactory. If coming back to Hanoi, might consider to stay at this hotel again.

SATISFIED, GOOD LOCATION, NICE ROOM BUT BATHROOM HAVE NOT FILLED WITH CONVENIENCES LIKE NO TRASH CAN, NO SHOWER IN TOILET.

Hotel Room was nice. But the Lobby was very hot when i enjoyed my complimentary welcome drink at the lounge. I did say to the waiter that i was feeling hot but the funny thing is the waiter bought me the malfunction fun to me. Besdies, i did say to the front officer staff that the wifi connection got problem and even he did try to connect his own mobile as well. He also has made sure the wifi problem. But at the end still never fix it for me.

Everything was as it should be in a well run hotel. Service and rooms were very good. Only concern was the temperature in the dining and bar areas, seemed too warm and the hotel needed fans. This did not spoil my stay and I would definitely go back.

High standard of display for amenities in the room. Room is a good size. Staff were very professional and very polite.

The hotel was nice. Very heavily decorated, but everything is very convenient in the room. Bathroom is amazing. The common areas of the hotel were very warm and the door to my room was covered in sweat.

The hotel has plenty of personality and nice accommodations. The pool is lovely, fitness center sufficient and the location great for walking. Staff is friendly and helpful, breakfast delicious.

Location's close food, shopping and other local attractions. The bar/cafe's with well designed outdoor area, reasonably priced. The service staffs're friendly, give great recommendation. 24-hour fitness facility was definitely a plus. We spent 2 days away in Sapa, before returning to the hotel. They kindly offered to store our big luggages as well.

Everything went smoothly during my family stay in the hotel. The Carpet on the main corridor outside the rooms is really worn out. Better change them otherwise ruin the image of the hotel. Breakfast Choices are good. There's also choices on the menu card seperately from the buffet. The Croissants are not that good.

Was upgraded upon arrival although my usual go to business hotel is at another establishment (due to the distance). But I was highly impressed by the suite room allocated to me and enjoyed it very much! The service was great and I thought the overall experience was very personalized. My only small small feedback is for the breakfast. The breakfast area didnt have too much ventilation so it was rather hot. I was very much looking forward to the ala carte buffet but I thought the quality could have been slightly better. Overall, great experience and thank you!

A mix of modern and french colonial, delicious breakfast (includes a la carte and buffet), amazing asian food for room service, top notch service, cool bar area and an upgraded suite for 3 nights. Beds are very comfortable and there is a very peaceful space on the pool deck level to have a drink and view the Opera house and watch the chaotic scene of Hanoi below. You must stay here! We absolutely loved everything about our stay

Exceptional service. The up grade was excellent.

The overall experience was great. The staff whether at the front desk restaurant or bar were exceptional. The caliber of the food was excellent. The hallways when going up to the rooms had a damp smell but apart from this minor issue the hotel particularly its position was excellent.

Pleasant surprise when in the middle of the busy Hanoi city we arrived at the hotel, an oasis of peace. The rooms were spacious, well equipped and clean and while the pool is small, it was enjoyable to have a quick swim. We believe the prices for the breakfast are well justifiable given the good choice and quality and the personnel was extremely friendly and helpful. And as bonus, they serve as exchange point for currency at very fair rates. In all, fantastic stay.