Hotel - Hotel de l'Opera Hanoi - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel de l'Opera Hanoi - MGallery by Sofitel

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4.5/5 1,526 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
  • Breakfast
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Golf practice facilities  (Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

For ultimate comfort all rooms feature innovative, custom-made beds consisting of mattresses enhanced by a super-thick featherbed topper and perfectly complemented by downy soft duvets and over-sized pillows.

  • 107 rooms
  • 91 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 13 connecting rooms
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • TV with VCR
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • DDI - Direct Dialing In
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,050 reviews

Our guest reviews for Hotel de l'Opera Hanoi - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,526 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Victor Business - 11/12/2017
« Like coming home »

Staff at check-in (Bell boy, receptionists) and the restaurant at breakfast are all as good as I have experienced anywhere in the world. Room was upgraded which I appreciate, but the light switches are very confusing. USB next to the bed for iphone recharge would be helpful, as would power points on the desk Bathroom - handheld shower head should tilt down, not horizontally - rarely use the rainfall shower Unsure of my Accor status (below)

AccorHotels certified review
William G. Business - 08/12/2017
« Enjoyable place, 5 star staff »

I have been staying in the Hanoi Mc Gallery Opera quite many times for business purpose. Not only the place is exclusive and exquisite, but also the staff is pampering their customer, attaching the highest importance to make them feel at home. Thanks a million for these nice stays, and looking forward to visiting you soon again

AccorHotels certified review
C. S. G. Business - 08/12/2017
« clean business hotel »

I stayed one night. romm is clean. breakfirst is good

AccorHotels certified review
Talita R. Couples - 08/12/2017
« Great location »

On arrival the hotel looked beautiful all lit up with fairy lights. The location was fantastic and the staff were excellent. The room was a little tired and the bed had a bit of a sag but overall it was a lovely stay. The surprise cake flowers and wine for my birthday were extra special.

AccorHotels certified review
Anonymous Business - 07/12/2017
« cold room, slow breakfast »

I have requested to turn on temperature for the room, nothing happened. Receptionist tell me can give me a heater, but it did not appear. Very slow breakfast serving speed, waited 20 minutes for a pho and egg.

AccorHotels certified review
Kerrie, S. Families - 06/12/2017
« Excellent in all areas »

My son and I enjoyed 3 nights at Hotel De L'Opera. We have stayed in other beautiful M Gallery hotels but what sets this hotel apart is the professional staff, by far the best we came across in Vietnam. It was our first time in Hanoi and concierge Quan went out of his way to suggest activities, organise tickets, and recommend what to see, how to get there and a great selection of places to eat. We had a first class breakfast in the hotel each morning and really appreciated how friendly Duc was each day. Our hotel room was beautiful, and we slept well in the comfortable beds. And whenever we phoned for bottles of water they were delivered immediately. We can not fault this hotel.

AccorHotels certified review
Esa W. Couples - 06/12/2017
« Great stay »

The hotel was nice but the ecredit goes to the staff; everybody from the cleaning lady to the bar tender, from the bell boy to the reception desk was helpful, kind and above all professional

AccorHotels certified review
Dai P. Business - 05/12/2017

Good service

AccorHotels certified review
Joyce M. Couples - 05/12/2017
« Beautiful hotel in perfect location »

Very clean, staff was very helpful and accommodating. Would definitely recommend this hotel to other travelers.

AccorHotels certified review
Robert G. Business - 04/12/2017
« Quite Good »

Bedroom - comfortable but there was a damp smell Bathroom: Shower temperature very difficult to turn control to set temperature. Once temperature was set, the actual temperature varied from cold to hot repeatedly without me touching the control. Corridor outside my bedroom - obvious signs of water damage to carpets and on ceiling. Perhaps something to do with the air conditioning. Breakfast: Mediocre by comparison with other 4 to 5 star hotels. Limited selection, cheese board had two small morsels on it. Difficult to find items because of the confusing layout of the breakfast buffet. You have to go to the outside courtyard to find the egg station. Front desk: Staff friendly and efficient for check-in and check-out.

AccorHotels certified review
Anonymous Families - 02/12/2017
« Terrible worst experience in a hotel evel »

Dreadful so bad checked out early

TripAdvisor review
Business - 02/12/2017
« Overall a nice and pretty hotel... just some minor issues »

The hotel location is very strategic. Style and design of the hotel is also very nice when compared to the ordinary hotel. I checked in the hotel quite late due to a late flight from HCMC. Since I haven’t had dinner and it’s so late already (after 11pm), I decided to order room service. The operator repeated my order 2 times but at the end one of the order was wrong upon delivery. Hence, while flipping thru the hotel directory for room service ordering, I notice there are duplicate pages at the end of the directory. I wonder if the hotel personnel actually checked the directory before putting in the room.

AccorHotels certified review
Anonymous Solo - 01/12/2017
« Mona »

I was very satisfied with the service, also friendly staff who went out of their way to help. I give 10 out 10. Will come in future to stay .

AccorHotels certified review
Anonymous Couples - 30/11/2017

Nice hotel in a good location. The staff at the hotel were great all round, offering assistance where required and imparting knowledge on the local area. The facilities at the hotel were not upto a 5* standard, the showers were aged, lack of soundproofing between rooms, and not in keeping with the expected standard.

AccorHotels certified review
Miss T. Solo - 30/11/2017
« Miss Teena »

Luxurious and refined, stunning room and extra special bathroom products a welcome treat. The front desk staff were lovely. English was a 2nd language and the accent strong but they remained courteous and patient if I asked to have something explained more than once. The front desk team made me feel like nothing was a problem and that I was well taken care of.

AccorHotels certified review
Jack S. Couples - 29/11/2017
« great experience »

It is a very nice modern hotel with interesting rooms, each with its own identity. Situated in perfect area to explore Hanoi.

AccorHotels certified review
P. X. D. Business - 28/11/2017

Giod

TripAdvisor review
Business - 28/11/2017
« total disaster »

total disaster as i made a booking error for Hanoi rather than HCM and when i checked in there as no booking . Hotel full and no solution offered. really awful as i hoped that the staff would try and find me at least a room in a sister accor hotel. I ended up staying at a competitor

AccorHotels certified review
Frank W. Business - 26/11/2017
« very pleasant stay. »

A very pleasant experience indeed. Staffs were courteous. Food was good. Location was excellent, walking distance to main attractions.

AccorHotels certified review
Clarky88 Couples - 22/11/2017
« Super hotel, great service and very convenient location. »

The staff were very friendly, provided great recommendations and the hotel is in a super location for the old town and other tourist attractions. The staff organised tours for us, recommended some super restaurants and were so helpful in ensuring we had a great visit to Hanoi. The breakfast was excellent, we loved the fact they cook individually for you rather than just providing a buffet.

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