Hotel de l'Opera Hanoi - MGallery 5 stars

TripAdvisor rating 4.5/5 1,853 reviews
Hotel de l'Opera Hanoi - MGallery
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Hotel extras

  • Advantage 1

  • Advantage 2

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Golf practice facilities (Nearby)
  • Tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Hotel de l'Opera Hanoi - MGallery

29 Trang Tien street
Hoan Kiem district
10000
hanoi
viet nam

Tel: +842462825555

Fax: (+84)24/62822888

Contact email

Check-in from 14h00

Check out up to 12h00

  • AIRPORT SHUTTLE BUS :   QUANG TRUNG

  • HANOI BUS :   86 40 Ngo Quyen

  • By plane

    NOI BAI INTL AIRPOR At 33.2km / 20.63 miles

GPS :21.024762, 105.855616

Currently, close to our hotel

The Imperial Citadel of Thang Long, visit

From 01/01/2013 to 31/12/2019

At 488 m

Chua Môt Côt Temple, visit

From 01/01/2013 to 31/12/2019

At 2.6 km

Quan Tanh Temple, visit

From 01/01/2019 to 31/12/2019

At 2.8 km

Our accommodations

For ultimate comfort all rooms feature innovative, custom-made beds consisting of mattresses enhanced by a super-thick featherbed topper and perfectly complemented by downy soft duvets and over-sized pillows.

L'Opera Deluxe 1 King Bed

  • Max. number of persons: ‌3
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

L'Opera Deluxe 2 Single Bed

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

L'Opera Grand Deluxe 1 King Bed

  • Max. number of persons: ‌3
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

L'OPERA SUITE, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 46
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

L'OPERA SUITE, Twin Beds

  • Max. number of persons: ‌3
  • Area: From 42
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

L'Opera Grand Suite 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 77
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Our restaurants and bars

SATINE

Type of cuisine: Regional

Indoor courtyard restaurant serving exquisite Vietnamese food.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ LAUTREC

Type of cuisine: Mediterranean

Offers "A la carte" and buffet for BKF (with "The Grand Breakfast" for room service), lunch and dinner. Regular monthly food and wine promotions. Signature dishe(s)

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA FEE VERTE

Photo non contractuelle / Strictly non binding

Only bar in town for the hotel's signature drink 'Absinthe', which also served as the inspiration for its name. A unique cocktail list, wide range of wines by the glass at affordable prices & great tunes for a perfect night out. Regular live music

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 170 m²

  • Maximum capacity: 170 people

  • Maximum banquet capacity: 84 people

Find out more

Our guest reviews for
Hotel de l'Opera Hanoi - MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,045 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,853 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Best sleeps of our holiday!

Customer review rating 4.4/5

Cat T. H. Families - 12/07/2019 AccorHotels certified review

My husband is a light sleeper and remarked on how quiet and comfortable our room/bed was at L'opera. We lived in Vietnam for 4 years so we know how noisy it gets. The black out curtains and sound proof windows made sleeping a pleasure. The reception staff are efficient and helpful. The room was spacious. The pool is small but fit for purpose after walking around Hanoi and getting sweaty all day. In Vietnam, often special requests are ignored or forgotten. But as requested, I was given a room on a floor high up and away from the elevator. I booked a different hotel for our last 3 days but wish we would have gone back to L'opera after Sapa.

Good cleaning staff and room but average food and decor in the lobby.

Customer review rating 4.4/5

Nikhil Business - 12/07/2019 AccorHotels certified review

Room is good and cleaning staff are very professional. laundry services a bit too expensive. The hotel lobby was not air conditioned - same in the cafe areas. Making it very hot. Lobby service is good but not excellent i.e not at the level of metropole. Room service dishes - pasta is good, but other dishes especially vietnamese ones are not up to par. e.g the Banh mi.

Location was terrific, but pool and breakfast were disappointing.

Customer review rating 4.4/5

Anonymous Friends - 08/07/2019 AccorHotels certified review

We loved the location of the hotel and also really loved the decor in the room. However, the pool in particular was extremely disappointing. It doesn't even qualify as a pool as far as we are concerned. It was not up to par for a 5-star hotel. Also, the breakfast was not as good as expected. The choices were more limited than other 5-star hotels we stayed at in the region. It was also very hot in the restaurant.

Noisy

Customer review rating 4.4/5

Anonymous Business - 08/07/2019 AccorHotels certified review

Quite good only issue is the street noise was too loud

Not meeting M gallery hotel standard

Customer review rating 4.4/5

Shaun Business - 07/07/2019 AccorHotels certified review

This hotel is not properly maintained. The room needs to be refurbished and I can’t imagine the restaurant air conditioning system is so hot. I was sweating while having my dinner and bfast in the restaurant. Lastly, the selection for breakfast is too little.

Meet Expectations

Customer review rating 4.4/5

Aurelio Business - 05/07/2019 AccorHotels certified review

As usual, staying with you a pleasure. I like your effort to be more environment friendly (paper straw, paper lunch boxes etc). One thing I would like to raise to your attention is the lack of information on re-using the slippers. I noticed that recently you provide washed slippers, which is totally fine. But no information is given whether they have been sanitized previously or not. To me, having that doubt it's not reassuring. This is a point to improve.

Dear Mr. Z., We very much appreciate your positive and constructive comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery by Sofitel. Understanding that plastic waste has become a persistent public concern, we are trying to minimize plastic use in our hotel operation. On the other hand, encouraging our guests to re-use sanitized linen, towels or slippers is also a way to show our attitudes toward the environment. Mr. Z., this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrien Michel Marie Executive Assistant Manager

Exceptional

Customer review rating 4.4/5

Christopher S. Couples - 04/07/2019 AccorHotels certified review

We felt like we were the only ones that mattered. From being picked up from the airport to being dropped to our next destination. Thank you for a beautiful stay. We will be back, this time with our family ❤️

Room needs to be upgraded and the hotel needs a renovation

Customer review rating 4.4/5

Hydrogen C. Business - 02/07/2019 AccorHotels certified review

The bed is too old and is really uncomfortable especially the mattress. the bed is too high to climb up and down. The hallway is hot and has a bad smell due to mole. Do not use carpets in a hot and extreme humid place like Hanoi Vietnam. The hallway ceiling has many stains.

Wonderful - as usual.

Customer review rating 4.4/5

Anonymous Business - 02/07/2019 AccorHotels certified review

I’ve stayed at this hotel on a number of occasions and always look forward to returning. The experience is always pleasurable. All the staff I have come across are truly excellent.

Business trip

Customer review rating 4.4/5

Seungryul S. Business - 01/07/2019 AccorHotels certified review

Pickups, breakfasts, and rooms are nice and good, but the noise of the neighbors room and corridors needs improvement. And the bed smells wet ...

First time customer now a long time customer

Customer review rating 4.4/5

Dave Couples - 01/07/2019 AccorHotels certified review

Excellent

Great Hotel with exceptional staff

Customer review rating 4.4/5

Kathy A. S. Couples - 28/06/2019 AccorHotels certified review

From the moment we walked in the staff were fantastic & could not do enough for us ,dining was also excellent with caring attentive staff who were there for our every request.

Classical, Comfortable, Quiet

Customer review rating 4.4/5

Phil Business - 27/06/2019 AccorHotels certified review

short but very comfortable

Short Work Trip To Hanoi

Customer review rating 4.4/5

A. L. Business - 27/06/2019 AccorHotels certified review

Excellent, good location, very accommodating staff, good food

good

Customer review rating 4.4/5

P. X. D. {. }. Business - 27/06/2019 AccorHotels certified review

ok,good

Great first stay.

Customer review rating 4.4/5

Anonymous Business - 27/06/2019 AccorHotels certified review

Clean, courteous staff across, very comfortable bed and room. Will come back!

Very comfortable

Customer review rating 4.4/5

Kim Couples - 23/06/2019 AccorHotels certified review

Very nice service and staff

Good experience - will recommend

Customer review rating 4.4/5

Benedict Business - 22/06/2019 AccorHotels certified review

- need some guidance on how to adjust the aircon - I like the bath robes - very comfortable - there was a free sparkling water on the table. Perhaps can put the beer opener next to it - toilet is clean but no where to put your hand phone - suggest to put an ironing board in room if it is for business travelers. Housekeeping was very fast to deliver so good job!

Mr Peter M.

Customer review rating 4.4/5

Peter M. Friends - 21/06/2019 AccorHotels certified review

Excellent. Hotel exceeded our expectations Ms LIN travel desk was superb as well as front desk manager and the bellman Mr Nat is believe. Just all super nice people

short but lovely stay

Customer review rating 4.4/5

Ashley G. Couples - 19/06/2019 AccorHotels certified review

We stayed at this hotel in Hanoi for one night before being picked up to depart on a Halong Bay cruise. The staff were wonderful and attentive and the room was cozy and clean. The staff even acknowledged our honeymoon and left us a special treat. Also the location of the hotel is excellent - central Hanoi. If I am ever back in this city, I would surely choose this hotel.

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