Hotel - Hotel de l'Opera Hanoi - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel de l'Opera Hanoi - MGallery by Sofitel

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4.5/5 1,506 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
  • Breakfast
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Golf practice facilities  (Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

For ultimate comfort all rooms feature innovative, custom-made beds consisting of mattresses enhanced by a super-thick featherbed topper and perfectly complemented by downy soft duvets and over-sized pillows.

  • 107 rooms
  • 91 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 13 connecting rooms
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • TV with VCR
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • DDI - Direct Dialing In
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,009 reviews

Our guest reviews for Hotel de l'Opera Hanoi - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,506 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
E P. Business - 17/11/2017
« Gorgeous hotel! »

I was lucky enough to be upgraded to room 706 so experienced the full luxury of the hotel. service was also immaculate.

AccorHotels certified review
Lee W. Couples - 14/11/2017
« Very nice »

The hotel made us very welcome. The greeting was especially good. There was confusion about breakfast. We were told we were upgraded to a suite with breakfast included but after having breakfast on the first morning we were told we must pay. This was not good, but eventually your staff agreed to waive the charge, but we must pay for the next two days.

AccorHotels certified review
Vickie H. Business - 09/11/2017
« Ms Vickie H. »

Great the first night but second night air conditioning in my room was out so I called the front desk and maintenice said it was fixed but woke up in the middle of the night and room was extremely warm. Obviously was never fixed. At checkout no one mentioned adjusting the price of my room or even acted like they cared. This is my second stay at your hotel and love the people, love the hotel but will have second thoughts about bringing a customer there as I did this time knowing how I was treated.

AccorHotels certified review
Graham Couples - 08/11/2017
« It was fine. »

Everything was fine but we were expecting a 5* hotel and really it was a 4* hotel so in that sense it was a little disappointing.

AccorHotels certified review
Mukul S. Business - 08/11/2017
« Nice hotel, Great location, Decent service. »

I like staying at your hotel. It's nice and I have been staying here everytime I come to Hanoi. I also signed up for Accor membership because I stay so frequently with you. I am now a Gold member. Unfortunately, I don't see any benefits that I get due to the membership or the status. To top it all, I was in Hanoi on 05/06 Nov and my travel agent couldn't book me at your hotel because you were sold out! What's the point of having a Gold status on the loyalty program if I cant get a reservation?

AccorHotels certified review
. Business - 08/11/2017
« good »

good

AccorHotels certified review
Guillaume P. Families - 07/11/2017
« The stay was very enjoyable with no flaws to be noticed »

My family and I stayed for 3 nights at Hotel de l'Opera, during which we were able to fully enjoy Hanoi visit thanks to the comfort and location of the hotel. Rooms are very quiet which is very enjoyable and beds really comfortable as well. The morning breakfast was also very nice and hotel staff let guests have their breakfast past the usual time (after 10 am). The only small inconvenience was the works happening that we heard at one of the breakfasts, but that was only for a few minutes. Lastly, the swimming pool and gym were nice to spend some time, not crowded either so we were able to enjoy it. All in all the staff was very nice and efficient.

AccorHotels certified review
N. N. T. Families - 05/11/2017
« very good place to see Hanoi »

good breakfast and best decor of room

AccorHotels certified review
Renita T. Business - 04/11/2017
« Wonderful experience great hotel »

I stayed in De Opera for two nights. The hotel is great, service is wonderful, the decorations and atmosphere in this hotel is so good. The hotel location is convenient and safe to walk around in night time. However, I have a comment for the blanket. It is too thick. The air conditioner temperature seems like controlled to certain degree (around 25 degree). So, I feel very hot at night time. Other than this point, everything is prefect.

AccorHotels certified review
Ken M. C. P. Couples - 04/11/2017
« Amazing service and great product »

We had a thoroughly enjoyable time at your hotel. Starting from the drive from the airport and the warm welcome every time we stepped through the doors. Vinh at the front was so helpful in directing us to great places to eat and visit!!!! He deserves a raise!!!! Thank you once again for not only representing your hotel but your country in such a positive light!!!

AccorHotels certified review
Nhi N. Families - 03/11/2017
« Not as clean as before »

The rug in my room was full of dirt. It was so much that there was a layer of white dust on top on the rug. The area where the TV drawer was. If you lay down flat and look, you’ll see it.

AccorHotels certified review
From M. Couples - 03/11/2017
« From M. »

We have just returned from out holidays. Our stay at the Hotel was very comfortable and clean with courteous, helpful and competent staff. We would recommend our friends to Hotel de l`Öpera

TripAdvisor review
Couples - 31/10/2017
« Impressive hotel »

We had a thoroughly pleasant stay at this well-run hotel. The room was excellent, the staff courteous and helpful and the food was also very good, with a very good choice of breakfast dishes. It is well-situated and the facilities are of a high standard.

AccorHotels certified review
N Z. Friends - 30/10/2017
« Good but could have been better »

We were given a room facing a construction site outside our window. Because of that, we could not open our curtains during the day since the workers could look right inside our room. On requesting reception, they agreed to change our room. This could have been completely avoided since the hotel was not full at the time of checking in. Breakfast was excellent and so was the staff in the breakfast room.

AccorHotels certified review
V.t. Couples - 29/10/2017
« Excellent. »

Good service. Very nice room. Well-located. Near the Hoan Kiem lake. Within walking distance to the Old Quarter, St Joseph's Cathedral and the Opera House.

AccorHotels certified review
Paul Solo - 29/10/2017
« Exceptional service, spotless and luxuriously appointed rooms and a very welcoming environment »

It has to be one of the best Accor stays that I have experienced. The staff are very attentive, affable and most helpful. The room was a delight, beautifully furnished and appointed and always cleaned perfectly. The breakfast buffet catered for a very wide range of tastes. The gym is well equipped with a sauna and a lovely pool.

AccorHotels certified review
Subhojyoti B. Families - 29/10/2017
« Pleasant stay, helpful staff and best location at heart of city »

I came to Hanoi for a short trip to have a sight seeing for my parents. The hotel has wonderful location, helpful staff, nice rooms. Food is something which needs attention both from price and quality point. Tour packages are not competitive.

AccorHotels certified review
Allan W. Families - 28/10/2017
« Could do with some small touches - fruit platter , plus welcomes drink at Bar . ( which I received at the Pullman , Hanoi ) »

Overall a very pleasant stay .

AccorHotels certified review
Jpdl Business - 27/10/2017
« Perfect stay »

Professional and very dedicated staff. Nice suite. Very nice choice for breakfast. Didn't have time to try the rest... Perhaps a little improvement necessary for the business center that has outdated computers...

AccorHotels certified review
Jen C. Couples - 27/10/2017
« Luxurioys bed »

The only bed we've ever had anywhere in Asia that was soft. This bed was dreamy!

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