Hotel - Hotel de l'Opera Hanoi - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel de l'Opera Hanoi - MGallery by Sofitel

4.5/5 1,745 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Golf practice facilities  (Nearby)
  • Tennis  (Nearby)
    • Hard tennis court
    • Outdoor tennis court

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

For ultimate comfort all rooms feature innovative, custom-made beds consisting of mattresses enhanced by a super-thick featherbed topper and perfectly complemented by downy soft duvets and over-sized pillows.

  • 107 rooms
  • 91 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 13 connecting rooms
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • TV with VCR
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • DDI - Direct Dialing In
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,641 reviews

Our guest reviews for Hotel de l'Opera Hanoi - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,745 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Daniel H. Business - 06/12/2018 AccorHotels certified review
« Good breakfast, rooms too dark »

Very friendly service. Clean. Too dark rooms. Very good breakfast. Nice gym. Excellent location.

Anonymous Families - 06/12/2018 AccorHotels certified review
« Lovely Hotel with amazing staff and excellent location. »

We had a wonderful time at this beautiful hotel. The room was beautiful and Staff were so lovely.

Not D. Friends - 04/12/2018 AccorHotels certified review
« Lost earrings and food poisoning »

I liked the hotel but then my earrings were lost on the last day I stayed there room 808. I tried calling but no one answered. We had tried to ask about an airport shuttle before coming but no one replied to my emails. Someone tried to come into our room at night - staff. And worst of all, I got food poisoning from the hotel food. So disappointing as this was my first visit to Vietnam and those earrings were a gift from my mother.

L. S. J. Business - 30/11/2018 AccorHotels certified review
« Good »

I think overall, I am satisfied with the stay. The room and breakfast and overall service of the hotel is very good. If any “complains”, I would say that for a 5 star hotel, your gym is quite lacking. You should put a universal machine in there.

Anonymous Couples - 29/11/2018 AccorHotels certified review
« Unfortunately not as good as the first time. »

We decided to return to the Hotel de l'Opera Hanoi as we really loved staying there back in June this year. Unfortunately on checking in, the suite had a strange 'stale' smell that we suspect was coming from the carpet. We we relocated to another room (smaller suite) for the first night, and then moved back to an Executive suite for the remainder of our stay. We also noticed that the general condition of the rooms wasn't as clean as our last stay. The wifi connection was not very good either, but improved on the last night. Apart from this room issue, the staff were as polite and helpful as always, the breakfast was great, both the afternoon tea and the evening refreshments was thoroughly enjoyed. Check in and check out were also very efficient and smooth. We will return.

De R. O. Business - 28/11/2018 AccorHotels certified review
« Disapointed »

Small rooms, not well proportion, aufull purple wall color and walls of the room dammaged! extremely slow service at breakfast! we did chrono the request to get one coffee, and it was 10 minutes! The 2nd time we did chrono the request to get a tea, and it ook 7 minutes!

Anonymous Couples - 27/11/2018 AccorHotels certified review
« Great location and Great Staff »

We had a good stay at the hotel. The location is very central and near plenty of stuff to do. The staff was very attentive and courteous. The room and hotel felt very "chic" which was nice. The mattress in the room felt worn out and needs replaced. The corners of the bed where people don't sleep were much higher and you could tell it was very worn in. Comparing it to other Accor Hotel beds such as Pullman and Sofitel, it left a lot to be desired. The room lacked easy accessible power outlets.

Shane M. Couples - 27/11/2018 AccorHotels certified review
« Felt so welcomed by all, whilst staying in a relaxed and extremely comfortable hotel (home). »

Brilliant. Spent a total of 5 nights, on two separate stays whilst in Hanoi for the week. Welcoming, friendly, helpful, gracious yet confidence of all staff and management.

Lonny M. R. Solo - 27/11/2018 AccorHotels certified review
« Absolute 1st class experience; a definite cut above! »

From check-in to check-out, everyone was extremely professional and I really enjoyed my stay. I will highly recommend this property!

Powermike Business - 26/11/2018 AccorHotels certified review
« Always good »

As usual, excellent.

Tereen O. Families - 25/11/2018 AccorHotels certified review
« Mrs Tereen O. »

We enjoyed our stay with you. The location is just perfect, especially for first time visitors to Hanoi. Very charming staff and good food. The entrance is however very strange It is totally spoilt with long net curtains that cut off a lovely lounge area that should be part of the whole experience when you walk in. We were very disappointed when we arrived. At what appeared to be an entrance to a small hotel with a couple of red soafas. A shame because it is a nice hotel You have no idea there is anything at the end can’t even see the bar

K. Business - 25/11/2018 AccorHotels certified review
« Great location friendly service »

Hotel was in an amazing location. Lovely room with a big king bed. Was wishing b.fast buffet would be more interesting. Service was brilliant

Anonymous Couples - 25/11/2018 AccorHotels certified review
« Wonderful Hotel for explorers »

Love the decor and the exterior of the hotel. The location of the hotel is great, close to everything but not too close. I feel very safe my whole stay there. The bed is comfy and there is pillow selection! The breakfast provided was also great with a good selection and high quality food! The service is excellent, all the staff are extremely helpful. The only room for improvement is maybe more travel materials for guest. We were struggling to work out where things were. It would have been good to have more reading materials.

Saadatul N. Business - 25/11/2018 AccorHotels certified review

The hospitality is good but the bed is too high and the room is not spacious enough.

Rodney H. Friends - 25/11/2018 AccorHotels certified review
« Luxury Stay in Old Quarters Hanoi »

Hotel L'Opera is definitely a five-star luxury hotel in Hanoi's Old Quarters with all the amenities one would expect: great comfort, quiet rooms, attentive staff and a wonderful breakfast bouquet. Plus, the location is perfect for a stroll around the Hoan Kiem Lake.

Anonymous Business - 22/11/2018 AccorHotels certified review

The one thing which I would improve is the bed-side tables in room 404. The combination of a round bedside plus a light with a large round base meant things like phones feel on the floor - I've never had this problem in quality hotels before.

Joaquim P. C. Couples - 22/11/2018 AccorHotels certified review
« Comfortable and pleasant »

Welcome was really excellent, rooms were too sofisticated (to my european taste), breakfast was very good and swimming pool very convinient

Lucien Couples - 21/11/2018 AccorHotels certified review
« Top notch hospitality! »

Fantastic stay thanks to a great team running the hotel.

Tim Business - 20/11/2018 AccorHotels certified review

nice room, breakfast ok

Saigon B. Couples - 20/11/2018 AccorHotels certified review
« La Fée Verte in the beautiful old district of Hanoi. Like little Paris! »

La Fée Verte in the beautiful old district of Hanoi. Like little Paris! · From the moment we walked in, we were "wowed". The French motif was sophisticated and authentic. We have visited Paris and this felt very much like the streets of Monte Marte. Fabulous. And the bar!! How amazing to be served Absinthe in the correct way - with the sugar burner and trademark glasses. We enjoyed the drink by the fountain in the courtyard. And the room - spectacular. I particularly loved the bathroom (powder room) with its occasional seat for my wife to perch on while she put on her makeup. And the bed was like a large marshmallow floating in the clouds, very very comfortable. We will definitely be staying again. Excellent staff, superb room, mighty breakfast and planted right in the middle of Hanoi's most beautiful area.

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