Hotel - Hotel de l'Opera Hanoi - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel de l'Opera Hanoi - MGallery by Sofitel

4.5/5 1,711 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Golf practice facilities  (Nearby)
  • Tennis  (Nearby)
    • Hard tennis court
    • Outdoor tennis court

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

For ultimate comfort all rooms feature innovative, custom-made beds consisting of mattresses enhanced by a super-thick featherbed topper and perfectly complemented by downy soft duvets and over-sized pillows.

  • 107 rooms
  • 91 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 13 connecting rooms
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • TV with VCR
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • DDI - Direct Dialing In
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,520 reviews

Our guest reviews for Hotel de l'Opera Hanoi - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,711 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
David Business - 10/10/2018 AccorHotels certified review
« Excellent »

Lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Charles E., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thuy Vu (Ms.) Marketing and Communication Manager

Marce Couples - 09/10/2018 AccorHotels certified review
« Graet location »

Very friendly and helpful staff. Great location walking distance to all action places. Rooms could be a little cleaner.

Cecilia Business - 07/10/2018 AccorHotels certified review
« Refined »

As I remembered , as expected . Very nice

Caroline Business - 07/10/2018 AccorHotels certified review
« Great location - dated hotel »

Rooms are damp, smell of cigarettes

Davol Couples - 06/10/2018 AccorHotels certified review
« Great long weekend in Hanoi »

Have stayed here for annual visits to Hanoi for the past several years. Always enjoy coming back, love the style and vibe of the hotel. The staff is extremely helpful, friendly, and professional, without exception. Small issues: As previously reported, the light switches in the rooms are difficult to navigate, and the bathroom mirror is a bit low. The assistant manager seemed a bit distant. One night there seemed to be the sound of voices coming from another room through the air conditioning vents.

Eric T. Business - 04/10/2018 AccorHotels certified review
« Excellent »

The stay is excellent. Service is good and staffs are professional and warm.

B Friends - 04/10/2018 AccorHotels certified review
« comfortable and relaxing »

there was some confusion when we checked in and so that was a bit unsettling. Our accomodations were very nice and our bed very comfortable. The staff was so very helpful and made our stay even more special.

Simone Couples - 02/10/2018 AccorHotels certified review
« Nice hotel in a good location but rooms are not soundproof »

The hotel was in a great location & the suite we had was clean & spacious. We were upgraded due to our honeymoon & they also gave us a nice honeymoon cake in the evening. The service in the hotel was top class. The only complaint was our suite was an interconnecting room by an internal door which meant that we could here almost everything that was going on next door. Unfortunately we were kept up for most of the night by extremely over the top noisy guests next door and so very much had a great lack of sleep for our one night stay. This tainted our stay at the hotel which was disappointing as it was really not the hotels fault.

Charlotte Couples - 02/10/2018 AccorHotels certified review
« Food poison by room service »

Both me and my husband got food poison after eating room service. Not what I expect at this Price level.

Business - 01/10/2018 TripAdvisor review
« Nice hotel »

Everything was really nice and I had a great stay. Hopefully I can come back soon. The rooms were a little humid but I think that was due to the rainy season and no fault on the hotel really. Rooms were excellent.

Couples - 01/10/2018 TripAdvisor review
« Excellent stay, great location »

Our room at this hotel was lovely and the staff very helpful and always smiling. We loved the location and everything was perfect - it was our Anniversary and they made us such a gorgeous cake which they bought to our room with a lovely message from the Hotel Manager - such service is above and beyond. Would definately recommend staying here.

Dav Couples - 30/09/2018 AccorHotels certified review
« Comfortable and luxurious hotel in a great location »

Our stay at the hotel was excellent as the room was very comfortable and the bar area a great spot for lounging. During our stay there was a fashion show that was taking place in the hotel. The rehearsal and event were quite loud and it would have been nice to know this was happening before we booked our room.

Ttnguyen Business - 30/09/2018 AccorHotels certified review
« Awesome hotel »

This was my second stay with them and they are amazing as usual! The staff are extremely welcoming and helpful! Shout out to the concierge team for doing such amazing job helping customers with luggage and directions and always around for random questions! This hotel will be my designated hotel for all future trips to Hanoi!

S R. Business - 28/09/2018 AccorHotels certified review
« Wish I had been advised that the hotel was under renovation »

As usual the staff were magnificent and always happy to chat warmly with me. Upgrade was much appreciated. Disappointed that the hotel could not have advised me in advance that extensive renovations to the downstairs area were underway. But I do look forward to using the new restaurant / breakfast area next time! Gym a little disappointing... I don't like doing my exercise on cable machines that are so difficult to figure out! But clean, nice outside view over the lounge deck. Everything else, perfect. See you next time!

Willbekeptanonymous Business - 27/09/2018 AccorHotels certified review
« Good and bad »

Had to call concierge twice to ask for in-room breakfast which didnt arrive on schedule. At first receipt of call, concierge on duty should have investigated the situation and call me back to inform but instead, after 20mins of non response, I had to call them again to enquire, this time insisting someone call me back with explanation. And when he did, all he said was that the kitchen is busy and has not prepared my order. Told me to go down to the breakfast area to have my breakfast instead. If I had the time in the first place to go down, i wouldnt have ordered for room service! Such a disappointing morning!

Stella T. Business - 26/09/2018 AccorHotels certified review
« quaint and lovely hotel »

very pleasant

H. P. Business - 24/09/2018 AccorHotels certified review
« Ms »

Great food, great staff, extremely warm welcome, and good facility.

Gary G. Couples - 24/09/2018 AccorHotels certified review
« Short stay in Hanoi »

Excellent in all regards.

Chirag M. Business - 24/09/2018 AccorHotels certified review
« good stay »

overall stay was good clean rooms, and superb location

C. Y. T. Couples - 24/09/2018 AccorHotels certified review
« quite nice hotel »

very nice hotel overall the staff friendly and the security guard is helpful, he borrow us the helmet to travel around hanoi

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