Hotel - Hotel de l'Opera Hanoi
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Mgallery by Sofitel Hotel

Hotel de l'Opera Hanoi, MGallery by Sofitel

29 Trang Tien street  Hoan Kiem district 
10000  HANOI
VIET NAM

1,396 reviews
TripAdvisor Rating Based on 1,396 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
  • Babysitting on request
  • Golf practice facilities  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
  • Babysitting on request
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Golf practice facilities  (Nearby)
  • Tennis (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

For ultimate comfort all rooms feature innovative, custom-made beds consisting of mattresses enhanced by a super-thick featherbed topper and perfectly complemented by downy soft duvets and over-sized pillows.

  • 107 rooms
  • 91 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 13 connecting rooms
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • TV with VCR
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • DDI - Direct Dialing In
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,788 reviews

Our guest reviews for Hotel de l'Opera Hanoi

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,396 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Lisa L. Couples - 16/07/2017
« Pleasant stay, »

The sta yat the hotel was pleasant, the room was clean and the location is good.

AccorHotels certified review
Dominique T. Families - 15/07/2017
« Great location »

M Gallery Hotel de L'Opera in Hanoi is situated in a great location and is within easy walking distance to Hoan Kiem Lake, the Opera and shops. On Weekend nights the roads are closed to cars and motorbikes and you can walk and enjoy the entertainment and games around the lake. The rooms are modern, spacious and clean, I just think that the room could have more lighting as at night with all the lights on, it is still a bit dark. The bathroom is spacious and colorful, and they offer a lot of extras such as shampoo, conditioner, sewing kit, shower cap etc... The staff are friendly and knowledgeable. I would definitely stay at the hotel again.

AccorHotels certified review
Anonymous Families - 15/07/2017

The rooms were dark with no natural light. The restaurant was very expensive and we had to send food back as it was undercooked. My son came down with food poisoning the next day. The service was poor with many mistakes and three attempts at room service before we got it right-just a bowl of plain pasta? It's not what I would expect from the many Accor hotels I have visited and it was the worst hotel experience in our 18 day tour of Cambodia and Vietnam.

AccorHotels certified review
Carole Families - 14/07/2017
« This is a peaceful and relaxing hotel in a lovely neighborhood within walking distance to everywhere we wanted to go. »

On check in the cockeyed was extremely nice.we had a minor issue with the air on but it was taken care of immediately. The room had double insulated windows so while we enjoyed the bustle of the city, the room was absolutely silent which helped us unwind after a busy day. We never once stepped in a car! We could walk everywhere as the location is perfect. We went to the old town. It was fun but I was happy to get back to this quieter location although just a few minutes away. We did not eat at the hotel but we swam and used the sauna often. Again, very private and relaxing. the enclosed pool was lovely. The only reason I held back one star was after checking, the staff didn't really greet when coming in from a day out. This would have been a nice friendly touch. Check out, the same man as check in was very friendly.

AccorHotels certified review
Anonymous Friends - 14/07/2017
« good service, but love to see some improvment on amenities.  »

The mattress for the extra bed was too soft. The sink in the bathroom was too small and not convenience when use. The deco is nice.

AccorHotels certified review
Simon T. Business - 14/07/2017
« The stay was fabulous as always »

Staff is really nice. They already remember my name although my last stay was months ago. Room is clean and well organised as always. I can't thank enough to Cuong, Long Le and Tracey for their superb hospitality and customer service to make my stay comfortable.

AccorHotels certified review
Frankson Business - 13/07/2017
« Great hotel with warm and friendly staffs. »

Great location and have a vintage atmosphere.

AccorHotels certified review
Gen Business - 13/07/2017
« It was a pleasant stay and if I will ever return to Hanoi, I will probably stay here again. »

I was very satisfied because of the attentive service of the courteous staff, of the spacious room I stayed in with a very comfortable bed, a reliable wi-fi service and ample bathroom supplies, and of the beautiful amenities of the hotel.

AccorHotels certified review
Peter Solo - 11/07/2017
« Everything was good. only the aircondition in the room was horrible »

The aircondition airflow goes direkt at your body and i couldn't regulate it. So i had two choices off or on. off means sweating on means getting sick. and on monday i was sick. So please do something that the airflow is not going direct on the body in the bed.

AccorHotels certified review
Bak Couples - 10/07/2017
« Extremely impressed with the professional manner the hotel was operated »

We loved every minute. The team were so accommodating. Nothing was ever a problem.

AccorHotels certified review
Varda E. Business - 09/07/2017
« Pleasant,  »

Hotel staff are very welcoming, engaged and pay attention. For me this is home away from home and attention to details makes it always plesent to stay in L'Opera hotel.

AccorHotels certified review
John B. Couples - 05/07/2017

Very good except someone gained entry to our room and removed a page from my partners passport which we only found out at the airport...not happy.

AccorHotels certified review
Dimitris Business - 04/07/2017
« An excellent stay »

Excellent location, perfect room, a very efficient staff. Creative, delicious, well served staff. Only the swimming pool could be better.

AccorHotels certified review
Katie B. Couples - 03/07/2017
« Clean and friendly hotel right by city centre  »

Very friendly, warm staff. Clean hotel, close to city centre and easily accessible. Food lovely and room very nice.

AccorHotels certified review
Mrs M. A. N. Z. Families - 03/07/2017
« beautiful relaxing amazing garden and pools and so much attention to detail Boutique hotel  »

My daughter found this hotel via a blog and Instagram we loved it ,loved the location the gardens in particular , the staff were very helpful and friendly , only thing we felt was the beds were a bit hard , , and being vegan the menu for breakfast etc was limited .Also I normally drink amond milk coffee , which i did find saffron cafe in twon that filled that morning drink . we both loved the fine attention to detail , the hand made soap the art work the lemon grass incense the way things were presented was very much appreciated we had loads of likes on our daily FB posts . we were worried about the bugs coming indoors at night but , we had no trouble at all , we loved the ladies coming in and making up our room , we felt safe and secure as two woman traveling . we loved opening the french doors in the morning having our cupper tea on our own private veranda , it was like we were in a movie , beautiful furniture so many places to hide away and rest and relax , there were so many places to explore it really is a secret . we even took to riding the free bikes with baskets . Lovely staff definitely recommend

AccorHotels certified review
Paul W. Families - 01/07/2017
« Mr Paul Wright »

Great service. Lovely authentic room. Nice pool and outdoor area. Fantastic location

AccorHotels certified review
Aristoteles M. A. Couples - 28/06/2017
« Everything is important! »

Acitivities and tours offered by hotel far from 5 star requested quality

AccorHotels certified review
Anonymous Families - 27/06/2017
« Lovely stay  »

Friendly staff, very attentive Amazing buffet breakfast Comfy beds

AccorHotels certified review
Wayne B. Business - 23/06/2017
« Great hotel and really attentive staff. »

This is a great hotel in a really good location. The hotel staff are really attentive, friendly and professional. I would really recommend it.

AccorHotels certified review
Gillian P. Couples - 21/06/2017
« Never disappointed in M Gammery or Sofitel  »

As always great service lovely staff very friendly, big gripe could t sit in the courtyard as had smokers. Smoking should be prohibited in hotels. As a suggestion irons in rooms is something I expect and was frustrated to have to call housekeeping and wait.

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