Hotel - Novotel Lodz Centrum
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Novotel Hotel

Novotel Lodz Centrum Hotel

al. Piłsudskiego 11a 
90-368  Lodz
POLAND

579 reviews
TripAdvisor Rating Based on 579 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 30 per day (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  PLN
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 30 per day (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  PLN
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Polish
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Massage
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 161 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 36 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Lodz Centrum

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 579 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 13/05/2017
« Very clean, convenient and friendly hotel »

We spent a night at the Lodz Novotel and we were impressed by the rooms, front desk service and the location - right across from a very nice shopping mall and an easy walking distance from the main street of Lodz -- Piotrkowska -- a park and the railroad station. We recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zygmunt J., Thank you for choosing Novotel and your great opinion. We are here for you and we look forward to welcoming you back in the future. Best regards, Justyna Nocha

TripAdvisor review
Zemuogyte Family - 15/06/2016
« Very nice hotel in superior place »

We loved our stay in this hotel. Very good location, friendly staff, nice rooms and super breakfast! Our stay was very short, but we enjoyed everything. Especialy kids enjoyed baking own waffles in the morning :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying at the Novotel Lodz Centrum. The satisfaction of our guests is our greatest satisfaction. We are here for you. We are looking forward to see you soon. Best regards, Tomasz Tomaszewski

TripAdvisor review
Family - 07/05/2016
« MAY IN ŁÓDŹ »

We have spend wonderfull time in Lodz. The hotel is in the great location and very comfortable! We have stayed there 2 times during our travel across Poland and both of the times everything was excellent! The stuff very kind and helpfull. Our kids and us had a great time, both in the city and in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for appreciating comfort of the hotel. We want to always combine good facilities with good service. We are looking forward to welcome you once more. Best regards, Tomasz Tomaszewski

TripAdvisor review
Family - 06/05/2016
« As expected - Good »

The hotel is relatively new, and is amongst the nicer looking Novotel hotels. All was expected, I must sya the breakfast was above expectations. The location is fine for the old town, but away form the new place to be Manufaktura.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Novotel Lodz Centrum. We are very pleased that you felt comfortable during your stay. The expectations of our Guests determine and improve our service. Best regards, Tomasz Tomaszewski

TripAdvisor review
Couples - 17/02/2016
« I was very happy »

This is modern building and everything inside is modern and very nice. Hotel is located in the center of the city, just a few meters from hotel there you can find a lot of shops (both cheap and expensive, for any wallet), restaurants, bars, shopping gallery and much more. We got very nice and clean room from one of Accor hotels promotions. Breakfast is good too, and there is nice selection of fresh and taste food. I would recommend Novotel Lodz Center to anyone who is looking for 4* hotel in Lodz.

TripAdvisor review
izuska_1988 Couples - 04/06/2015
« Lovely weekend! »

Nice, clean annd big room, great bathroom and fantastic breakfast every morning. Localization close in city center but room was quite. We ask for high floor and we got it without any problems! Great time!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Novotel Lodz Centrum. Thank you for appreciating comfort of the hotel and its location advantages. We are looking forward to welcome you once more. Best regards, Tomasz Tomaszewski

TripAdvisor review
Business - 22/12/2014
« One of the best Novotel in Poland »

This was my second stay however I felt like home.Treated me well, nice and new interior, wonderful staff. The location is perfect despite the construction around the streets. I would recommend it to anyone interested in trying Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest,, Thank you for choosing Novotel Lodz Centrum. We are very pleased that you felt comfortable during your stay. We look forward to welcoming you back. You are always very welcome here. Best regards, Tomasz Tomaszewski

TripAdvisor review
Solo travel - 29/10/2014
« One of the Best Novotels »

Have been there four times already. Very new hotel. Exceptionally attentive, helpful and friendly staff. Fantastic breakfast. Quiet rooms. Close to the center. Underground parking with reasonable price. Everything I came across was perfect...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your staying at Novotel Lodz Centrum, we are also grateful for noticing the hotel values. We offer our Guests a comfortable stay in the heart of Lodz,attentive service and an attractive price.We are here for you. We look forward to welcoming you back. Best regards, Tomasz Tomaszewski

TripAdvisor review
Joanna C Business - 08/10/2014
« Good quality and location »

A modern hotel in central location (close to Piotrkowska street with many restaurants and bars ; on the opposite side of a shopping mall Galeria Lódzka). Fitness room small but enough for short workout and open 24/h. Very friendly and helpfull staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying at the Novotel Lodz Centrum. The satisfaction of our guests is our greatest satisfaction. We are here for you. We are looking forward to see you soon. Best regards, Tomasz Tomaszewski

TripAdvisor review
8PeteS8 Solo travel - 16/07/2014
« The newest Novotel »

Hotel has been built around one year ago so it is new and looks new. Rooms are Novotel standard which means comfort and nice looking. Staff is extremely polite and helpful. It never happened in any hotel that Receptionist Lady called me in my room asking if everything is fine. Nice restaurant and breakfast with exceptional variety of food and still one can order omlette or scrambled eggs and other things. Hotel is just 5 minutes from the main attraction Piotrkowska street and there is a big shopping mall just across the street. Good working, individually controlled aircondition and comfortable bed makes sleep quiet and in comfort. There is an underground parking. I will stay there again for sure...

TripAdvisor review
Maciej S Business - 29/06/2014
« Excelent »

Great hotel, nice and very professional service. They have good fitness room, always clean. Breakfeast with wide choice of different meal and good quality of coffee. The parking is big and there is not problem park the car.

TripAdvisor review
Cris27371 Business - 28/06/2014
« Very nice hotel »

I'm an abitual guest of this hotel staying there at list 5 of for time per year. No a problem happened to me during my sojourns. All people working in this hotel is kindly and smiling at every moment and able to solve every need you may have.

TripAdvisor review
Business - 02/06/2014
« A perfect stay »

Brand new hotel in centrum of Lodz. Very comfortable and clean rooms. Excellent quality food for the room service. I have tartare and dumplings. Very very good. Only down point is because of the heavy works on the road in front of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are pleased of your choice. Thank you for your opinion. We are in the heart of the city to offer our Guests a new generation of comfort, best service and gastronomic offer. We are here for you. We look forward to welcoming you back in the future. Best regards, Tomasz Tomaszewski

TripAdvisor review
highwaysman Business - 27/10/2013
« Douglas Davies »

Efficient and helpful front desk; staff were very helpful in restaurant. Room was inpecably clean. This is a new hotel and has a clean and uncluttered and fresh environment; good business location, facility to work in room. Easy access to centre and local airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, The goal of our hotel is to offer the most friendly environment for guests. The facilities, range of services and location contribute to a sense of comfort. We want to be useful for different types of visits: business, leisure and tourism. Thank you for noticing these values ​​and your choice. We look forward to welcoming you back soon. Best regards, Tomasz Tomaszewski

TripAdvisor review
Jon S Couples - 19/10/2013
« Great accomodation in Lodz, Poland »

The hotel is located at the end of a famous shopping street and 5 min. walk to next bus or tram stop. Breakfast was exellent and the staff friendly and helpful. Recommended to everyone who is looking for a affordable and clean hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you so much for your staying at the Novotel Lodz Centrum. We are pleased that we can offer our guests a good location, good facilities and good service. We look forward to welcoming you back in the future. Best regards, Tomasz Tomaszewski

TripAdvisor review
LobiZoli Family - 08/08/2013
« Modern and fresh »

This hotel is very fresh with modern furnitures. Our room had a pleasent temparute (despite the heat outside), and was well planed. I had a good sleep in a comfortable bed. The breakfeast had all I could ask.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for your staying at the Novotel Lodz Centrum. We are pleased that the new generation of comfort offered by Novotel Lodz Centrum could be the cause of satisfaction during your stay in Lodz. We look forward to welcoming you back. Best regards, Tomasz Tomaszewski

TripAdvisor review
eMkoSVK Business - 01/08/2013
« Fully recommended! »

This is really very nice hotel, recently opened, perfect position. Good bar and breakfast comparable with 5* hotels. Great value for money. I will definitely stay there again and fully recommend this hotel to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your appreciation of the advantages of Novotel Lodz Centrum. We are glad that good facilities and location and high quality at an affordable price are a source of satisfaction for our guests. You are always very welcome. We are here for you. Best regards, Tomasz Tomaszewski

TripAdvisor review
tommyjGalway_Ireland Couples - 24/07/2013
« Three Nights in Lodz »

The hotel is central with beautiful rooms and very comfortable beds. The room was cleaned everyday and tea, coffee, milk etc replaced. Two bottles of water were left for us everyday which is a nice touch. The staff have good english and are very helpful and friendly. We stayed Room Only and had breakfast in the Shopping Centre accross the road. Food and drink in the hotel is expensive by Polish standards especially breakfast. There is a very good TESCO supermarket in the Shopping Centre and three floors of shops. I would recommend this hotel to anyone and hopefully on my next vist the cost of breakfast will have been significiently reduced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for staying at the Novotel Lodz Centrum and your appreciation of its facilities, service, location and surroundings. The restaurant offer is modifying in accordance with the incoming feedback.We look forward to welcoming you back soon. Best regards, Tomasz Tomaszewski

TripAdvisor review
Anonymous Business - 07/07/2013
« hospitable reception »

very friendly staff, good comfortable rooms, very courteous reception when i asked for a late checkout it was with a smile and not a frown, internet was good, located centrally, recommend this hotel overall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your appreciation of Novotel Lodz Centrum. Providing comfort in the heart of the city, we want to give our guests the best service. We look forward to welcoming you back soon. Best regards, Tomasz Tomaszewski

TripAdvisor review
Business - 26/05/2013
« Dissapointing, shouldn't be open yet »

Generally hotel shouldn't be open yet. Still a lot of work undergoing, staff undertrained, rooms also not ready for guests. Very dissapointing first impression. I would expect that a new hotel is interested to attract new customers. One way is to make good customers happy. I am gold member of Accor loyalty programme. In my opinion it just asks for room upgrade. Excellent location, close to shopping mall and Piotrowska street. For unknow reason if you come from underground road crossing you have to go around to get to the hotel - on the shortest route they just made grass mawn. Not surprising for a new hotel, but staff was undertrained, didn't know many things. As there was no manual for air conditioning I called reception. They couldn't help, but promised to send someone with help. It took .... 1 hour. At checkout they asked me if I had anything from the minibar. The only problem is they forgot to stock it... Rooms were not equipped with toilet brushes. So staff was delivering it to rooms, also occupied ones and disturbing guests. I had room service order - rye soup, aglio oli shrimp spaghetti and ceasars chicken salad. Soup was very good. Shrimp spaghetti had ... 2 shrimps (large, but still for 38 zlotys it is a joke). Ceasars salad was strangely small and with red lettuce. Generally pricing is extremely high. Main courses have similar price as in 4 star Novotel Poznan, but in Lodz you pay extra 10 PLN for any side. Taking into consideration many restaurant closeby, I don't expect success for the restaurant. Very small room as for Novotel standards. If you want to watch TV you have to be at room end, otherwise TV is too big and too high. Very nicelly equipped room (4 star stabdard easily). Unfortunatelly furniture was not properly assembled - in one place almost 1cm whole between two elements, in other place 3 unused nail holes and furniture elements not cut evenly. A/C requires quite a few hours to lower temperature, even though it was not a hot day. In the room there was a smell of new furniture, glue etc. Minibar that was not filled, was also not cleaned - smelled extremely bad after opening. They forgot to program phones. If I wanted to call reception I had to use my mobile and call external number. Receptionist didn't seem very concerned. Very, very nice bathroom. Stone like floor and walls. Very large and nice walk-in shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Please accept our sincere thanks for choosing Novotel Lodz Centrum, we want to ensure that all your comments are already improving service to our guests. We apologize for the inconvenience of novelty effect. We appreciate the members of the Accor loyalty program and will do everything to bring them and to you satisfaction and the best service. Very modern facilities of our hotel, suited to the desing of our brand is now fully prepared for use as our staff ready to help and serve. We appreciate your appreciation of aesthetics and comfort of the bathroom. Thank you for noticing a perfect location of our hotel, we want to be the most convenient for our guests. In addition to the original offer opportunities to take advantage of the bicycle rental, we want also facilitate pedestrian traffic to a shopping center and Piotrowska Street. Our restaurant service is getting sensitize on those items that will enhance its competitiveness and bring satisfaction to the guests. We would like to thank you once again, apologize and assure you that our hotel as Lodz "Promised Land" of Nobel laureate Władysław Reymont will serve its attractiveness to our always expected guests. Best regards, Tomasz Tomaszewski

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