Hotel - Novotel Lodz Centrum
Novotel Hotel Novotel Hotel

Novotel Lodz Centrum Hotel

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4.5/5 666 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Underground garage: PLN 30 per day (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 30  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Massage
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 161 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 36 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Lodz Centrum

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 666 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
TripAdvisor review
Jacek G Business - 15/06/2018
« Perfect hotel in the city centre »

I stayed on enight in this hotel. Room was very clean and comfortable. Perfectly situated nearby the main street - Piotrkowska. Easy access by car, not too expensive guarded parking. Very tasty breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacek G, thank You for nice words about stay at Novotel Lodz Centrum! It is a pleasure for us when our guests have fantastic memories from our hotel! Thank you for special appreciate our comfortable rooms, location and tasty breakfast! We hope to see you soon! Regards, Karolina Wojcieszak Guest Experience Manager

TripAdvisor review
katiasafonova Business - 13/04/2018
« stay in Lodz »

Very good hotel for the business travellers, convenient location, very clean, reasonable priced. Staff is friendly and breakfast is good too. The bed was comfortable. Nothing really to complain about, will stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear katiasafonova, thank you for very good review about our hotel! We are glad that everything met with your expectations! Thank you for appreciate our room, service, location and tasty breakfasts. I am sharing your opinion with my time! We hope to see you soon at Novotel Łódź Centrum! Regards, Karolina Wojcieszak Guest Experience Manager

TripAdvisor review
Business - 20/03/2018
« nice stay »

I stay here a couple of times per year, it is always a pleasure to stay here. Nice building and rooms. Close to shopping center and nice restaurants. I used a hotel bike for the first time to go to my destination in the city, that was great, much faster than by car and no problems to park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Bartboone, thank you for sharing your opinion about your next stay in our hotel! We are glad that you feel very well in Novotel Łódź. Thank you for appreciate our rooms and location of hotel. We already wait for your next stay to be able organize for you another unforgettable and delighted stay at our Hotel. Regards, Karolina Wojcieszak Guest Experience Manager

TripAdvisor review
Solo travel - 03/02/2018
« 5 start service »

The service i received was second to none, I couldn’t find any fault, all the staff are friendly, the room was excellent, the breakfast was fantastic, overall cleanliness of the hotel was fantastic, in fact it was an amazing experience, I asked for 1 hour late checkout, I was given 2 hours without hesitation, I will rate this hotel as 5 star, because all the services I got were 5 star...I certainly will recommend this hotel to anyone...brilliant!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lodz Centrum I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justyna Nocha

TripAdvisor review
mbhramar Friends getaway - 31/10/2017
« Rooms are decent but reception staff needs improvement »

I had stayed for 4 nights at Novotel Lodz. The check in was smooth as I had done an online check in prior to arriving. The rooms are slightly small compared to other similar range hotels but are clean and the toilets are spot on. Breakfast was adequate compared to other hotels in Lodz (I have stayed in quite a few). However, the biggest disappointment for me was the reception staff and service. I had pre-booked a late check out of 5pm by paying a charge. But on the day of departure, I was told that I would need to vacate the room by 2pm. I had an evening flight and hence I had paid extra for a late check out but the receptionist did not bother and simply said the hotel was overbooked. Finally, to add to the disappointment, when I did check out at 2pm, I was told that I had to pay for my stay when I had already pre-paid for the entire booking. The receptionist did not believe me (so much for customer service!) and told me that I had not paid for the accommodation and I would need to do it now. I was certain I had paid and told her she can contact her management to find out. She then asked me to show me her bank statement to prove that the payment had been made. Can you believe that??? I did not have phone banking or the app, and told her it is difficult for me to show her the statement without access to my laptop which was in my suitcase. My taxi was waiting outside and charging me for waiting time. She said I would need to pay unless I show her proof through my statement! I then somehow managed to log onto my bank's website via my phone and showed her the transaction. She was then convinced. When asked about the invoice, she said I would receive later as she cannot process this then (I did get the invoice later though). The least she could have done was to apologise, but nothing at all! I am not at all happy with the service of this hotel and would advise to stay at Doubletree by Hilton (which is the best in the area) or Hotel Ambassador Premium which is actually next door to this hotel and though new, it's service is way better than Novotel's!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bhramar, Thank you for taking the time to tell us about your experience at the Novotel Lodz Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. More we have explained in response to your mail. I hope you will return to our hotel after all, so that we can show you a fully professional service. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards Justyna Nocha

TripAdvisor review
Family - 13/05/2017
« Very clean, convenient and friendly hotel »

We spent a night at the Lodz Novotel and we were impressed by the rooms, front desk service and the location - right across from a very nice shopping mall and an easy walking distance from the main street of Lodz -- Piotrkowska -- a park and the railroad station. We recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zygmunt J., Thank you for choosing Novotel and your great opinion. We are here for you and we look forward to welcoming you back in the future. Best regards, Justyna Nocha

TripAdvisor review
Zemuogyte Family - 15/06/2016
« Very nice hotel in superior place »

We loved our stay in this hotel. Very good location, friendly staff, nice rooms and super breakfast! Our stay was very short, but we enjoyed everything. Especialy kids enjoyed baking own waffles in the morning :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying at the Novotel Lodz Centrum. The satisfaction of our guests is our greatest satisfaction. We are here for you. We are looking forward to see you soon. Best regards, Tomasz Tomaszewski

TripAdvisor review
Family - 07/05/2016
« MAY IN ŁÓDŹ »

We have spend wonderfull time in Lodz. The hotel is in the great location and very comfortable! We have stayed there 2 times during our travel across Poland and both of the times everything was excellent! The stuff very kind and helpfull. Our kids and us had a great time, both in the city and in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for appreciating comfort of the hotel. We want to always combine good facilities with good service. We are looking forward to welcome you once more. Best regards, Tomasz Tomaszewski

TripAdvisor review
Family - 06/05/2016
« As expected - Good »

The hotel is relatively new, and is amongst the nicer looking Novotel hotels. All was expected, I must sya the breakfast was above expectations. The location is fine for the old town, but away form the new place to be Manufaktura.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Novotel Lodz Centrum. We are very pleased that you felt comfortable during your stay. The expectations of our Guests determine and improve our service. Best regards, Tomasz Tomaszewski

TripAdvisor review
Couples - 17/02/2016
« I was very happy »

This is modern building and everything inside is modern and very nice. Hotel is located in the center of the city, just a few meters from hotel there you can find a lot of shops (both cheap and expensive, for any wallet), restaurants, bars, shopping gallery and much more. We got very nice and clean room from one of Accor hotels promotions. Breakfast is good too, and there is nice selection of fresh and taste food. I would recommend Novotel Lodz Center to anyone who is looking for 4* hotel in Lodz.

TripAdvisor review
izuska_1988 Couples - 04/06/2015
« Lovely weekend! »

Nice, clean annd big room, great bathroom and fantastic breakfast every morning. Localization close in city center but room was quite. We ask for high floor and we got it without any problems! Great time!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Novotel Lodz Centrum. Thank you for appreciating comfort of the hotel and its location advantages. We are looking forward to welcome you once more. Best regards, Tomasz Tomaszewski

TripAdvisor review
Business - 22/12/2014
« One of the best Novotel in Poland »

This was my second stay however I felt like home.Treated me well, nice and new interior, wonderful staff. The location is perfect despite the construction around the streets. I would recommend it to anyone interested in trying Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest,, Thank you for choosing Novotel Lodz Centrum. We are very pleased that you felt comfortable during your stay. We look forward to welcoming you back. You are always very welcome here. Best regards, Tomasz Tomaszewski

TripAdvisor review
Solo travel - 29/10/2014
« One of the Best Novotels »

Have been there four times already. Very new hotel. Exceptionally attentive, helpful and friendly staff. Fantastic breakfast. Quiet rooms. Close to the center. Underground parking with reasonable price. Everything I came across was perfect...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your staying at Novotel Lodz Centrum, we are also grateful for noticing the hotel values. We offer our Guests a comfortable stay in the heart of Lodz,attentive service and an attractive price.We are here for you. We look forward to welcoming you back. Best regards, Tomasz Tomaszewski

TripAdvisor review
Joanna C Business - 08/10/2014
« Good quality and location »

A modern hotel in central location (close to Piotrkowska street with many restaurants and bars ; on the opposite side of a shopping mall Galeria Lódzka). Fitness room small but enough for short workout and open 24/h. Very friendly and helpfull staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying at the Novotel Lodz Centrum. The satisfaction of our guests is our greatest satisfaction. We are here for you. We are looking forward to see you soon. Best regards, Tomasz Tomaszewski

TripAdvisor review
8PeteS8 Solo travel - 16/07/2014
« The newest Novotel »

Hotel has been built around one year ago so it is new and looks new. Rooms are Novotel standard which means comfort and nice looking. Staff is extremely polite and helpful. It never happened in any hotel that Receptionist Lady called me in my room asking if everything is fine. Nice restaurant and breakfast with exceptional variety of food and still one can order omlette or scrambled eggs and other things. Hotel is just 5 minutes from the main attraction Piotrkowska street and there is a big shopping mall just across the street. Good working, individually controlled aircondition and comfortable bed makes sleep quiet and in comfort. There is an underground parking. I will stay there again for sure...

TripAdvisor review
Maciej S Business - 29/06/2014
« Excelent »

Great hotel, nice and very professional service. They have good fitness room, always clean. Breakfeast with wide choice of different meal and good quality of coffee. The parking is big and there is not problem park the car.

TripAdvisor review
Cris27371 Business - 28/06/2014
« Very nice hotel »

I'm an abitual guest of this hotel staying there at list 5 of for time per year. No a problem happened to me during my sojourns. All people working in this hotel is kindly and smiling at every moment and able to solve every need you may have.

TripAdvisor review
Business - 02/06/2014
« A perfect stay »

Brand new hotel in centrum of Lodz. Very comfortable and clean rooms. Excellent quality food for the room service. I have tartare and dumplings. Very very good. Only down point is because of the heavy works on the road in front of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are pleased of your choice. Thank you for your opinion. We are in the heart of the city to offer our Guests a new generation of comfort, best service and gastronomic offer. We are here for you. We look forward to welcoming you back in the future. Best regards, Tomasz Tomaszewski

TripAdvisor review
highwaysman Business - 27/10/2013
« Douglas Davies »

Efficient and helpful front desk; staff were very helpful in restaurant. Room was inpecably clean. This is a new hotel and has a clean and uncluttered and fresh environment; good business location, facility to work in room. Easy access to centre and local airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, The goal of our hotel is to offer the most friendly environment for guests. The facilities, range of services and location contribute to a sense of comfort. We want to be useful for different types of visits: business, leisure and tourism. Thank you for noticing these values ​​and your choice. We look forward to welcoming you back soon. Best regards, Tomasz Tomaszewski

TripAdvisor review
Jon S Couples - 19/10/2013
« Great accomodation in Lodz, Poland »

The hotel is located at the end of a famous shopping street and 5 min. walk to next bus or tram stop. Breakfast was exellent and the staff friendly and helpful. Recommended to everyone who is looking for a affordable and clean hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you so much for your staying at the Novotel Lodz Centrum. We are pleased that we can offer our guests a good location, good facilities and good service. We look forward to welcoming you back in the future. Best regards, Tomasz Tomaszewski

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