Hotel - Novotel Lodz Centrum
Novotel Hotel Novotel Hotel

Novotel Lodz Centrum Hotel

4.5/5 735 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 261.00 PLN Non member rate
From 234.90 PLN Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 40 per day (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 30  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Massage
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 161 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 36 family rooms
  • 20 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,713 reviews

Our guest reviews for Novotel Lodz Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 735 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Michael Couples - 11/03/2019 AccorHotels certified review
« WoNderful experience »

Novotel łódź centrum is perfectly located good class hotel

Michal Business - 05/03/2019 AccorHotels certified review
« OK »

Towels of mediocre quality, beds not very comfortable Parking spots were big, which made it easy and comfortable to park

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michal, thank you for left opinion after stay at Novotel Lodz Centrum. We are always strive to provide a high quality service for every Guest. I will share your observations with my team. You made reservation on superior room. We upgraded You to executive room (room with higher standard) because you are Gold Member in Le Club Accorhotels. See you in the future! Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Anonymous Business - 04/03/2019 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Pawle, bardzo dziękujemy za wypełniony kwestionariusz ankiety i wysoką ocenę naszego hotelu. Cieszymy się, że jakość oferowanego przez nas serwisu spełniła Pana oczekiwania. Zapraszamy do ponownych odwiedzin Novotelu Łódź Centrum :) Pozdrawiam serdecznie, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Olga Families - 27/02/2019 AccorHotels certified review
« Comfortable, with delicious breakfast pack prepared early in the morning. »

We really liked the breakfast packs provided: opulent and delicious. The room was comfortable, so nothing to complain about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olga, we are glad you spent a nice time at Novotel Łódź Centrum. Thank you for left opinion, high rating our service and appreciate our comfortable room and breakfast boxes. We hope you will visit us in the near future :) Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Arsenijs Couples - 26/02/2019 AccorHotels certified review
« Pleasent stay »

Pleasant stay in city centre in a quality hotel. Modern design, comfi room. Some negative experience for some staff members but really minor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arsenijs, thank you for left opinion and high rating our hotel. We are glad that our comfortable room and location met with your expectations. I will share your observations with my team. We hope you will choose Novotel Lodz Centrum for next stay in Lodz :) Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Jonathan B. Business - 25/02/2019 AccorHotels certified review
« Customer centric and ultra modern and clean hotel »

Very good hotel. Very clean. Efficient staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan, we are really happy that you spent enjoyable time in our hotel. Our team always strive to provide a high quality service for every Guest. Thank you for high rating and appreciate our staff and cleanliness. We hope to see you in the near future! :) Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Lars R. Business - 21/02/2019 AccorHotels certified review
« God palc to be located in Wlodz »

Nice place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lars, thank you for completed survey after stay at Novotel Lodz Centrum. We are always strive to provide a high quality service for every Guest. I will share your observations with my team. See you in the future! Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Lukasz Business - 18/02/2019 AccorHotels certified review
« Pan »

Super atmosfera i personel

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Łukaszu, jest nam bardzo miło, że pobyt w Łodzi był udany. Zawsze staramy się zapewnić naszym Gościom komfortowe i przyjemne wizyty. Dziękujemy za najwyższą ocenę oraz szczególne wyróżnienie naszej obsługi oraz atmosfery. Mamy nadzieję, że na kolejne pobyty w Łodzi wybiorze Pan Novotel Łódź Centrum :) Pozdrawiam, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

H. J. Business - 17/02/2019 AccorHotels certified review
« Excellent Hotel Great Service »

Stay was great. Hotel is very clean and room size is also fairly good. Only one point I would prefer that hotel should improve is about breakfast variety. Should change items server in breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J., thank you for left opinion after stay at Novotel Lodz Centrum. We are really happy that you spent excellent time with us. We are always strive to provide a high quality service for every Guest. I will share your observations about breakfast with our Chef. We hope you will visit us in the near future :) Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Anonymous Business - 06/02/2019 AccorHotels certified review
« Extremely satisfied with my stay »

The staff was very friendly and polite. The room and the reception were clean. Almost no waiting time in the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, we are really happy that you spent enjoyable time in our hotel. Our team always strive to provide a high quality service for every Guest. Thank you for high rating and appreciate our staff, cleanliness and efficiency check in. We hope to see you in the near future! :) Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

A Business - 30/01/2019 AccorHotels certified review

Novotel Hotel has a great location and the staff is always very friendly. Breakfast is great at the Novotel hotel. The only thing missing from breakfast is porridge and milk can. Hotelroom is quiet even there is busy road in front of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anu, thank you for left opinion about stay at Novotel Lodz Centrum. We are glad that you spent nice time in our hotel. We are always strive to provide a high quality service for every Guest. Thank you for appreciate our location, breakfast and comfortable room. I will share your suggestions with my team. We hope you will come back to us in the near future! Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Accor M. Business - 23/01/2019 AccorHotels certified review
« It was ok. Nothing really special. »

It was an ok stay at Novotel. I would not rate the Lodz Novotel as good as the other Novotel hotels I have stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kumar, thank you for left opinion about stay at Novotel Lodz Centrum. We are always strive to provide a high quality service for every Guest. I will share your observations with my team. See you in the future! Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Marta Couples - 21/01/2019 AccorHotels certified review
« Beautiful hotel »

Great staff, nice and clean hotel. Hotel and restaurant bar very expensive, pint of beer 17zl, across the street from the hotel 9zl. Was charged double for mini bar, but that was fixed when checking out. Would definitely recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marta, thank you for opinion about stay at Novotel Lodz Centrum. We are really happy that you spent a nice time and our service met with your expectations. Thank you for appreciate our staff, cleanliness. I will share your suggestions with my team. We hope you will visit us for next stay in Lodz :) Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Steven Business - 18/01/2019 AccorHotels certified review
« Good as always »

I am a regular at this hotel and never dissapoints. Friendly staff, good standard rooms, nice gym, small bar and good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, Thank you for very nice review about service in our hotel. We are really happy that our staff, comfortable room, tasty breakfast and gym met with your expectations! We are waiting for your next arrival to Novotel Lodz Centrum! :) Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Louk Business - 17/01/2019 AccorHotels certified review

Airconditioning was not really working in my room; room was fairly warm during the night. Could not open the window to cool down the room because of all the noise from the traffic on the street. (my room was on the street side of the hotel). Room and bathroom were good; breakfast was good as well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louk, Thank you for left opinion and high rating our hotel. Every opinion is very important for us. It is a big pleasure that our breakfast and comfortable room with bathroom met with your expectations. I shared your experience about airconditiong with our Technical Manager. Of course we will check this problem. We hope you will choose Novotel Łódź Centrum for next stay in Łódź :) Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Edgars Families - 12/01/2019 AccorHotels certified review
« Very good! »

Clean rooms, polite staff, very good breakfast, good car parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edgars, It is a big pleasure for us that you spent enjoyable time at Novotel Lodz Centrum. Thank you for high rating and nice words about staff, breakfast, cleanliness and car parking. We hope you will choose our hotel for next stay in Lodz :) Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Tim Couples - 04/01/2019 AccorHotels certified review
« Mr C. »

Nice restaurant. Good breakfast & dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for left opinion and high rate. We are really happy that you spent a nice time in our hotel. Thank you for appreciate our restaurant Novo Square Lounge Bar, especially: breakfast and dinner. I will share your opinion with my team. We hope you will choose our hotel in the future :) Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Rafał Couples - 02/01/2019 AccorHotels certified review
« Super. »

Super.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Rafale, bardzo dziękujemy za pozostawioną najwyższą ocenę. Jest nam bardzo miło, że pobyt w naszym hotelu był przyjemnym doświadczeniem. Codziennie nasz zespół dba o serwis najwyższej jakości. Mamy nadzieję, że przy kolejnej wizycie w Łodzi wybierze Pan Novotel Łódź Centrum :) Pozdrawiam, Karolina Wojcieszak Guest Experience Manager ka… Tel: +4…

Susana G. G. Business - 28/12/2018 AccorHotels certified review
« Good »

I thought I could have room service at least for the welcome drink. The rest everything was fine. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susana, thank you for good rating our hotel and completed a survey. We are really happy that you spent enjoyable time at Novotel Lodz Centrum. We hope that you will choose our hotel for next stay in Lodz :) Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Arthur C. Families - 26/12/2018 AccorHotels certified review
« My points and the complete cost in PLN have been charged »

I used 2000 points that were discounted of my account for this reservation. However, I got the complete amount of the invoice was billed to my credit card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur, Thank you for taking the time to tell us about your experience at the Novotel Lodz Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I checked your bill in our system and we used your 2000 points and charged your credit card for other services. I will send you the detailed discription in separate email. I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

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