Hotel - Novotel Lodz Centrum
Novotel Hotel Novotel Hotel

Novotel Lodz Centrum Hotel

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4.5/5 624 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Underground garage: PLN 30 per day (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Polish
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Massage
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 161 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 36 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,921 reviews

Our guest reviews for Novotel Lodz Centrum

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 624 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Scott Solo - 11/02/2018
« Hassle free experience »

This was a hassle free experience. Check in was fast. All employees spoke English, and were helpful and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott M., We very much appreciate your comments regarding your stay at the Novotel Łódź Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will be glad If you like our profile on Facebook and rate us on TripAdvisor. Sincerely, Magdalena Fohue General Manager Novotel Łódź Centrum ul. Piłsudskiego 11a 90-368 Łódź T: +48 42 254 39 01 F: +48 42 254 39 99 Mob: +4… e-mail: H7…

AccorHotels certified review
Anonymous Business - 09/02/2018
« good as usual »

Perfect a usual. The professionalisme of some new or interim staff can be improved. Or they misunderstood you, takes time before you get served,... As very regular customer we know the restaurant menu and therefor we visit regular external restaurants, not always pleasant in this cold winter time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Petter R., We very much appreciate your comments regarding your stay at the Novotel Łódź Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Fohue General Manager Novotel Łódź Centrum ul. Piłsudskiego 11a 90-368 Łódź T: +48 42 254 39 01 F: +48 42 254 39 99 Mob: +4… e-mail: H7…

AccorHotels certified review
Gregor Business - 08/02/2018
« Very good. »

My experience was very pleasant. Good room with very nice view. Everything was on a very high level, which was expected for the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregor P., We very much appreciate your comments regarding your stay at the Novotel Łódź Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will be glad If you like our profile on Facebook and rate us on TripAdvisor. Sincerely, Magdalena Fohue General Manager Novotel Łódź Centrum ul. Piłsudskiego 11a 90-368 Łódź T: +48 42 254 39 01 F: +48 42 254 39 99 Mob: +4… e-mail: H7…

TripAdvisor review
Solo travel - 03/02/2018
« 5 start service »

The service i received was second to none, I couldn’t find any fault, all the staff are friendly, the room was excellent, the breakfast was fantastic, overall cleanliness of the hotel was fantastic, in fact it was an amazing experience, I asked for 1 hour late checkout, I was given 2 hours without hesitation, I will rate this hotel as 5 star, because all the services I got were 5 star...I certainly will recommend this hotel to anyone...brilliant!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lodz Centrum I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justyna Nocha

AccorHotels certified review
Adebowale A. Solo - 01/02/2018
« 5 star experience »

Everything about the hotel is extremely satisfying, The staff are so friendly, the room very tidy ,the breakfast excellent, in fact I personally could not find any fault judging by my own experience, so to me , I experienced a 5 star treatment so much so I wish I could stay more days. I asked for 1 hour late checkout, I got 2 without any hesitation. I really love the hotel and I will certainly come back again.. Thank you for making my stay a very enjoyable one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adebowale A., We very much appreciate your comments regarding your stay at the Novotel Łódź Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will be glad If you like our profile on Facebook and rate us on TripAdvisor. Sincerely, Magdalena Fohue General Manager Novotel Łódź Centrum ul. Piłsudskiego 11a 90-368 Łódź T: +48 42 254 39 01 F: +48 42 254 39 99 Mob: +4… e-mail: H7…

AccorHotels certified review
Ronny Business - 27/01/2018
« More than correct, as always »

I like to stay in the Novotel in Lodz. Staff is very firndly & helpfull. From reservation to check out everything runs smoothly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronny V., We very much appreciate your comments regarding your stay at the Novotel Łódź Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will be glad If you like our profile on Facebook and rate us on TripAdvisor. Sincerely, Magdalena Fohue General Manager Novotel Łódź Centrum ul. Piłsudskiego 11a 90-368 Łódź T: +48 42 254 39 01 F: +48 42 254 39 99 Mob: +4… e-mail: H7…

AccorHotels certified review
Maris J. Families - 10/01/2018
« Maris J. »

Very nice hotel with exelent bartender at lobby bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maris Jucmanis, We very much appreciate your comments regarding your stay at the Novotel Łódź Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will be glad If you like our profile on Facebook and rate us on TripAdvisor. Sincerely, Magdalena Fohue General Manager Novotel Łódź Centrum ul. Piłsudskiego 11a 90-368 Łódź T: +48 42 254 39 01 F: +48 42 254 39 99 Mob: +4… e-mail: H7…

AccorHotels certified review
Z. Couples - 04/01/2018
« Very good with helpful staff »

Very good room and very clean. At the standard expected. Staff that I met during my stay was very kind and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clement Zecchini, We very much appreciate your comments regarding your stay at the Novotel Łódź Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will be glad If you like our profile on Facebook and rate us on TripAdvisor. Sincerely, Magdalena Fohue General Manager Novotel Łódź Centrum ul. Piłsudskiego 11a 90-368 Łódź T: +48 42 254 39 01 F: +48 42 254 39 99 Mob: +4… e-mail: H7…

AccorHotels certified review
Anastasia Business - 28/12/2017
« good value for your money »

- giving a feeling of comfort, warmth, and relaxation - a hearty breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anastasiya Gorodova, We very much appreciate your comments regarding your stay at the Novotel Łódź Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will be glad If you like our profile on Facebook and rate us on TripAdvisor. Sincerely, Magdalena Fohue General Manager Novotel Łódź Centrum ul. Piłsudskiego 11a 90-368 Łódź T: +48 42 254 39 01 F: +48 42 254 39 99 Mob: +4… e-mail: H7…

AccorHotels certified review
Jubilee Business - 18/12/2017
« Great »

Good, nice room and food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jubilee Pillai, We very much appreciate your comments regarding your stay at the Novotel Łódź Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will be glad If you like our profile on Facebook and rate us on TripAdvisor. Sincerely, Magdalena Fohue General Manager Novotel Łódź Centrum ul. Piłsudskiego 11a 90-368 Łódź T: +48 42 254 39 01 F: +48 42 254 39 99 Mob: +4… e-mail: H7…

AccorHotels certified review
Katarzyna Business - 17/12/2017

Staying was good. I missed only few things that for me are quite essentials: - cream to coffee in the room instead of coffee whitener (I stayed in all 4* in Lodz - only one offers normal cream that is a huge plus for me) - sweetener not all people use sugar - breakfast - no pickled cucumbers :(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katarzyna Dudek, We very much appreciate your comments regarding your stay at the Novotel Łódź Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will be glad If you like our profile on Facebook and rate us on TripAdvisor. Sincerely, Magdalena Fohue General Manager Novotel Łódź Centrum ul. Piłsudskiego 11a 90-368 Łódź T: +48 42 254 39 01 F: +48 42 254 39 99 Mob: +4… e-mail: H7…

AccorHotels certified review
Monica Business - 14/12/2017
« Great place! »

I loved the service, the food (ones of the best burgers) and the location. Rooms are really nicely furbished, so all in all one of the best hotels I have visited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monica Cocis, We very much appreciate your comments regarding your stay at the Novotel Łódź Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will be glad If you like our profile on Facebook and rate us on TripAdvisor. Sincerely, Magdalena Fohue General Manager Novotel Łódź Centrum ul. Piłsudskiego 11a 90-368 Łódź T: +48 42 254 39 01 F: +48 42 254 39 99 Mob: +4… e-mail: H7…

AccorHotels certified review
Mark Families - 11/12/2017
« Very comfortable, clean and friendly. »

Very comfortable, clean and friendly. Shame that someone had been sick all over the entrance. Informed check-in staff but apparently you don't have cleaning staff during the evening, This was still there in the morning when we checked out. Not our first stay and overall the experience was very good as it has been in the past.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark H., Thank you for taking the time to tell us about your experience at the Novotel Lodz Centrum. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Magdalena Fohue General Manager

AccorHotels certified review
George H. Business - 07/12/2017
« Holiday celebration »

We are regular guesting at Novotel Centrum with Platinum Accor status, When we check in, we were invited to attend the holiday celebration being held by hotel staff. Justyna, reception manager, was extremely hospitable and came to us several times during the evening to see whether we had helped ourselves to the food and drinks, as well as, offered to have us participate in the celebration activities. We felt very welcomed and very much appreciated the hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George Hrabik, Thank you for having taken the time to share your remarks. I truly appreciate your kind words about Justyna’s performance. Please rest assured that I have passed your comments to her, together with my sincere gratitude for the job well done. Once again thank you very much for your kind words and for being a part of our Novotel Family :) We are looking forward to welcoming you back soon! Sincerely, Magdalena Fohue General Manager

AccorHotels certified review
Joe Business - 03/12/2017
« mr joe mc allister »

i think the best way i can describe novotel is home from home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joe, Thank you for taking the time to share your feedback You are amazing guest and we are lucky to have you with us. I hope you will stay with us longer! Sincerely, Magdalena FOHUE General Manager

AccorHotels certified review
Daniel C. Business - 20/11/2017
« Clean & Comfortable. Breakfast could improve »

The rooms are very clean and comfortable. The only thing missing in the rooms is an ironing board. I've had one in an executive room before but didn't realise a standard room doesn't have one which was annoying. Breakfast isn't great, I ended up going to the café opposite as I couldn't find enough food to eat at the hotel breakfast that I liked. Great location for the hotel though which works with my arrangements

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. In Superior Rooms there is no ironing board, but we always can bring it to any room on our Guest wish. I will make sure the information about this service will be seen for all of our Guests. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Best Regards, Magdalena Fohue General Manager

AccorHotels certified review
Joanna Families - 20/11/2017

During check-in on Saturday, 18 Nov, I asked for late check-out (which was advertised as "free of charge on Sundays" on the website), it was accepted and we were told that it is possible till 5pm (I was travelling with kids and wanted to be back to the hotel after a couple of hours walking around in Łódź). However, when I wanted to confirm that before leaving the hotel after the breakfast on Sunday, I was told (by someone else at the reception desk) that late check-out is not possible as the hotel is expecting a large group of tourists. I did not want to argue (it was possible the day before and suddenly it is not - I wonder what would happen if I did not ask for confirmation? Would my things be just removed from the room?) but as a member of the loyalty programme I was disappointed. I had to leave the luggage in the car and had to check out in fact around 11am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that our Reception service did not meet your expectations. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Sicerely yours, Magdalena Fohue General Manager

AccorHotels certified review
Anonymous Business - 19/11/2017
« Overall it is ok. »

Breakfast could be better, it is a bit bland. Room was clean, location was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksandar Vasiljevic, We very much appreciate your opinion regarding your stay at the Novotel Lodz Centrum. It is always a pleasure to receive real feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Therefore we would be grateful, if you may give us more details regarding your breakfast experience. Waiting for your remarks. Sincerely yours, Magdalena Fohue General Manager h7…

AccorHotels certified review
Mago Business - 12/11/2017

The fridge was too loud. I couldn t sleep because of it making strange noises.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowna Pani Magda Górska, Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w Novotel Lodz Centrum. Jest nam niezmiernie przykro, że nie spełniliśmy Pani oczekiwań; proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny. W ramach Novotel, dokładamy wszelkich starań, aby zapewnić każdemu gościowi usługi najwyższej jakości, dlatego też przedstawione przez Panią opinie są dla nas niezwykle ważne. Jednocześnie pragniemy poinformować, że wszyszstkie uwagi dotyczące hałasu dobiegającego z pokojowej lodówki zostały przekazane do kierownika działu technicznego w celu usunięcia usterki technicznej. Z naszej strony najmocniej przepraszamy za zaistniałą sytuację, dołożymy wszelkich starań, aby taka sytuacja nie miała miejsca w przyszłości. Jesteśmy wdzięczni, że podzieliła się Pani z nami swoimi doświadczeniami i mamy nadzieję, że w najbliższej przyszłości będziemy mieli szansę zaprezentowania usług wysokiej jakości. Z poważaniem, Magdalena Fohue General Manager Novotel Łódź Centrum ul. Piłsudskiego 11a 90-368 Łódź T: +48 42 254 39 01 F: +48 42 254 39 99 Mob: +4… e-mail: H7…

AccorHotels certified review
H Business - 07/11/2017

As expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Henryk M., We very much appreciate your comments regarding your stay at the Novotel Łódź Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to apologize for the inconvenience associated with WIFI operation. All evaluations of the wireless internet in our hotel will be forwarded to the technical department to avoid a similar situation in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will be glad If you like our profile on Facebook and rate us on TripAdvisor. Sincerely, Magdalena Fohue General Manager Novotel Łódź Centrum ul. Piłsudskiego 11a 90-368 Łódź T: +48 42 254 39 01 F: +48 42 254 39 99 Mob: +4… e-mail: H7…

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