ibis Mogi das Cruzes Shopping Hotel 3 stars

TripAdvisor rating 4.0/5 344 reviews
ibis Mogi das Cruzes Shopping
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Business center with support staff
  • Copy/print service available

Hotel location

ibis Mogi das Cruzes Shopping

Av Vereador Narcisio
Yague Guimaraes 372
8780200
mogi das cruzes
brazil

Tel: +551128133800

Fax: (+55)11/28133800

Contact email

Check-in from 12h00

Check out up to 12h00

  • Estacao rodoviaria :   Mogi das Cruzes

  • Trem :   Estacao Estudantes

  • By plane

    GUARULHOS CUMBICA At 45km / 27.96 miles

  • By train

    ESTACAO DE TREM At 0.6km / 0.37 miles

GPS :-23.518165, -46.181352

Our accommodations

Standard Apartment with one double bed

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet(...)

Standard Apartment with twin beds

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet(...)

Standard Apartment with 1 double bed and 1 extra bed for children

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet(...)

Our restaurants and bars

IBIS KITCHEN

Photo non contractuelle / Strictly non binding

Even the bar provides a relaxing atmosphere; the ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Mogi das Cruzes Shopping

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,806 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

344 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Lucas Business - 14/06/2019 AccorHotels certified review

It was satisfied.

Dear Lucas We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Good hotel

TripAdvisor rating 4.0/5

RBCintra Business - 27/05/2019 TripAdvisor review

The bedroom is the right size. The bed is very comfortable. The bathroom is good. The bedroom and bathroom are clean. The attendants are helpful, friendly, and solicitous. The hotel has a paid parking area, with valet parking available.

very good

Customer review rating 4.4/5

João M. D. S. Business - 14/05/2019 AccorHotels certified review

great location and very comfortable place. construction around the building could get a little disturbing.

Dear Pollyana We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Bad

Customer review rating 4.4/5

Regina Solo - 02/04/2019 AccorHotels certified review

Room smells cigarette. Very small room. Not much things in the bathroom.

Dear Regina Thank you for taking the time to tell us about your experience at the ibis Mogi das Cruzes Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luciana Barrak Gerente Geral
Customer review rating 4.4/5

Villardi O. Friends - 26/02/2019 AccorHotels certified review

The room is very good. It’s Ibis standard!!! I’d like to be more there

Dear Villardi We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Nice.

Customer review rating 4.4/5

Pedro B. Business - 24/02/2019 AccorHotels certified review

Was amazing!

Dear Pedro We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Helpful staff, clean room and comfortable bed

Customer review rating 4.4/5

Anonymous Couples - 15/01/2019 AccorHotels certified review

Very comfortable

Dear Rodney We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Eficiente

Customer review rating 4.4/5

Shirley M. Business - 27/12/2018 AccorHotels certified review

Rapida

Prezada Sra. Shirley Agradecemos sua avaliação de hospedagem no Ibis Mogi das Cruzes Shopping. Através de seus comentários temos a oportunidade de aperfeiçoar nossos serviços. Pedimos sinceras desculpas pelo equívoco em sua chegada. Iremos reorientar a equipe para que situações como esta não ocorram novamente. Espermos revê-la sua próxima visita em Mogi das Cruzes. Cordialmente Luciana Barrak Gerente Geral

Miguel Da S.

Customer review rating 4.4/5

Miguel D. S. Couples - 18/12/2018 AccorHotels certified review

Was really nice and comfortable, well located, highly recommended,

Dear Miguel We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Ok

Customer review rating 4.4/5

Patricio C. Business - 14/12/2018 AccorHotels certified review

OK, but elevators too slow..!

Prezado Sr. Patricio Agradecemos sua avaliação de hospedagem no Ibis Mogi das Cruzes Shopping. Através de seus comentários temos a oportunidade de aperfeiçoar nossos serviços. Espermos revê-lo sua próxima visita em Mogi das Cruzes. Cordialmente Luciana Barrak Gerente Geral

Very comfortable and satisfying two week stay

Customer review rating 4.4/5

Joe W. Business - 03/12/2018 AccorHotels certified review

Everything went very smoothly from start to finish. The staff was attentive, helpful, and friendly (the front desk, the restaurant, and the house-keeping), the breakfast was always fresh, diverse, and enjoyable, the room was clean, comfortable, and quiet, and the location was very convenient and accessible. I slept well, worked and relaxed in my room, enjoyed every breakfast, walked around the neighborhood, and always felt like someone was available to help, or answer questions if I needed.

Dear Joseph We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Experience was clean, pleasant, adequate and good value.

Customer review rating 4.4/5

Zak Business - 03/12/2018 AccorHotels certified review

I had a great experience staying at Ibis Mogi Das Cruzes. This was my first time traveling to Brazil and the hotel exceeded my expectations

Dear Zachary We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Very good

Customer review rating 4.4/5

Renata M. D. Business - 15/11/2018 AccorHotels certified review

I liked a lot to stay at your hotel. Also it was very close to the club

Dear Renata We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Not so nice hotel but the staff is great

Customer review rating 4.4/5

Traveler Business - 08/11/2018 AccorHotels certified review

The hotel is cleaned and the staff is nice and service minded. The breakfast is poor and not suitable for gluten intolerants. Some rooms have a funky smell from the bathroom. Allthou it seems to be the best hotel in the area.

Dear Kajsa L., Thank you for taking the time to tell us about your experience at the ibis Mogi das Cruzes Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luciana Barrak Gerente Geral

Clean, basic room

Customer review rating 4.4/5

Anonymous Business - 04/11/2018 AccorHotels certified review

room as expected - breakfast quality has declined since my last visit.

Dear Roger W., We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Esperado

Customer review rating 4.4/5

Raquel Business - 02/11/2018 AccorHotels certified review

Dentro do esperado

Prezada Sra. Raquel Agradecemos sua avaliação de hospedagem no Ibis Mogi das Cruzes Shopping. Através de seus comentários temos a oportunidade de aperfeiçoar nossos serviços. Lamentamos não termos atendido suas expectativas em relação ao conforto da cama. Iremos analisar oportunidades de melhoria. Espermos revê-la sua próxima visita em Mogi das Cruzes. Cordialmente Luciana Barrak Gerente Geral
Customer review rating 4.4/5

Anonymous Couples - 25/10/2018 AccorHotels certified review

breakfeast restaurant overcrowded and just one person to replace finished material and to clean the dishes

Prezado Roberto Sua opinião é muito importante para nós para que possamos buscar a melhoria contínua de nossa infra-estrutura, serviço e atendimento. Pedimos sinceras desculpas por não termos atendido suas expectativas em relação ao café da manhã. Já estamos buscando melhorias no que o senhor se referiu. Esperamos ter a oportunidade de recebê-lo novamente. Cordialmente Luciana Barrak Gerente Geral

Satisfatoria

Customer review rating 4.4/5

Felipe F. Families - 16/10/2018 AccorHotels certified review

Boa

Prezada Sra. Lilian Agradecemos sua avaliação de hospedagem no Ibis Mogi das Cruzes Shopping. Através de seus comentários temos a oportunidade de aperfeiçoar nossos serviços. Repassaremos vossos elogios à nossa equipe, pois certamente será de grande incentivo a todos. Lamentamos por não termos atendido suas expectativas em relação ao Prgrama de Fidelidade Le Club. Espermos revê-la sua próxima visita em Mogi das Cruzes. Cordialmente Luciana Barrak Gerente Geral

Srvice is good and people friendly

Customer review rating 4.4/5

Anonymous Business - 15/10/2018 AccorHotels certified review

Good hotel, good location, crew is friendly.

Dear Janne S., We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Convenient location!

Customer review rating 4.4/5

J T. Families - 05/10/2018 AccorHotels certified review

Staff is well trained, speak good english and they are all very welcoming. It's for the moment, the best place to stay in Mogi das Cruzes. Rooms are Ibis standard so it's the same as anywhere else...business oriented. Good breakfast buffet. Valet parking service available as well so it's actually better standard Ibis. Location is the best...just opposite the largest shopping centre in town. Plenty of restaurants and bars around as well.

Dear Renato We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral
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