Grand Mercure Danang 5 stars

TripAdvisor rating 4.5/5 1,752 reviews
Grand Mercure Danang
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Hotel extras

  • Grand Mercure Danang provides authentic cultural experiences that connect guests to the locale

  • Discover our 3 restaurants with International and Chinese cuisine, seafood & steakhouse Grill

  • Enjoy the blissful pampering of our world-class Karma Spa and state-of-the-art fitness center

  • Unwind at the Privilege Lounge with unparalleled view

  • 5 meeting rooms feature generous natural lighting and a 433 m² Grand Ballroom

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Grand Mercure Danang

Lot A1 Zone of the Villas of
Green Island
Hoa Cuong Bac Hai Chau District
84511
danang
viet nam

Tel: +842363797777

Fax: (+84)236/3797797

Contact email

Check-in from 14h00

Check out up to 12h00

  • Da Nang Station :   HCMC/Hanoi Da Nang City

  • By plane

    DANANG INTERNATIONAL AIRPORT At 2km / 1.24 miles

  • By train

    DANANG RAILWAY STATION At 4km / 2 miles

  • By train

    DANANG STATION At 4km / 2.49 miles

GPS :16.048371, 108.227005

Our accommodations

Our modern hotel consists of 272 rooms featuring breathtaking river or mountain views: 200 Superior rooms, 52 Deluxe rooms, and 20 Suites. Each combines stunning modern design with state-of-the-art services and locally sourced amenities.

Superior Queen size bed with complimentary WiFi and 15% discount on Spa.

  • Max. number of persons: 3
  • Area: From 26
  • Views: Mountain view, City side, River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior Twin size bed - 2 single bed with complimentary WiFi and 15% discount on Spa.

  • Max. number of persons: 2
  • Area: From 26
  • Views: Mountain view, City side, River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior Queen size bed with River view. Enjoy free bucket of beer once during the stay.

  • Max. number of persons: 2
  • Area: From 26

Superior Twin room - 2 single beds, River view. Enjoy one free bucket of beer during the stay.

  • Max. number of persons: 2
  • Area: From 26

Superior Room with 1 double bed and 1 single bed with 2 ways Airport transfer.

  • Max. number of persons: 3
  • Area: From 26

Deluxe Queen size bed with Airport Transfers, Lounge access, cocktail hours, 20% off on Spa

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side, River side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Twin size bed with Airport Transfers, Lounge access,cocktail hours, 20% off on Spa

  • Max. number of persons: 2
  • Area: From 26
  • Views: Mountain view, City side, River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Queen River view room with Airport Transfers, Lounge access, 20% off on Spa

  • Max. number of persons: 2
  • Area: From 26

Deluxe Twin River view room with Airport Transfers, Lounge access, 20% off on Spa

  • Max. number of persons: 2
  • Area: From 26

Family River view Suite with Airport Transfer, late check out, 30% off on Spa, Lounge Access.

  • Max. number of persons: 4
  • Area: From 52

Family Suite Room with Airport Transfers, late check out, 30% off on Spa and Lounge Access.

  • Max. number of persons: 4
  • Area: From 26
  • Views: City side, River side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

THE GOLDEN DRAGON

Type of cuisine: Chinese

Tease your taste bud with authentic Cantonese cuisine in this Chinese style restaurant. Open daily for lunch and dinner. The famous must try Dim Sum Buffet is available on Sunday & All-you-can-eat Dim sum everyday (except Monday).

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA RIVE GAUCHE

Type of cuisine: International

Located on the ground floor and overlooking the pool, The Rive Gauche is an all-day dining restaurant offering international cuisines in an Ala carte brasserie dining style with sumptuous buffet breakfast served daily.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE VERANDA GRILL

Type of cuisine: Barbecue

Set in a "jardin d'hiver" atmosphere, the first restaurant in Danang to introduce the "meatball" concept. The Veranda Grill serves on ice or chargrilled seafood platters and meat cuts all cooked to your liking on our specially custom made charcoal grill.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NIRVANA

Photo non contractuelle / Strictly non binding

Nirvana bar is a best place to meet or simply un-wind after a long day. Located on the hotel lobby with stunning views of the river and pool, this bar offers extensive drink including the Grand Vins wines selections, coffee, tea and all day snacks.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRIVILEGE LOUNGE

Photo non contractuelle / Strictly non binding

The Privilege Lounge located on the 21st Floor, is truly a perfect space for discerning guests who are looking for elite and personalized services. Opening from 6:30 am to 10 pm, the Privilege Lounge will pamper you with its chic and generous benefits.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 433

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Grand Mercure Danang

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,048 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,752 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very good

Customer review rating 4.5/5

Andreas Business - 08/11/2019 Confirmed reviews AccorHotels

Stay was very good, but had to call to have my room serviced even though the light was left on for service. Room service items don't get removed from the hallway. (room next door had empty bag outside the door during my whole stay. Some improvements on the room service menu are required

good service

Customer review rating 4.5/5

Tin Families - 07/11/2019 Confirmed reviews AccorHotels

nice view,we meet the standard with pro attendant

First class service

Customer review rating 4.5/5

Peter Solo - 06/11/2019 Confirmed reviews AccorHotels

This is my second time staying at the Grand Mercure Danang, and both times my experience was exceptional. While the rooms and facilities are great, it's the wonderful level of customer service that makes the hotel outstanding. From airport pickup to front desk check-in, the staff are truly welcoming from the first moment, and the hotel should be proud of their staff. But I'd like to give the highest praise to the people working in the Privilege Lounge, and in particular one woman whose name I believe is Haio. Her sense of real hospitality and genuine warmth are not qualities that can be trained for, they come from within. She's a credit to an already fine hotel.

service and attuide good

Customer review rating 4.5/5

Eddie S. Business - 06/11/2019 Confirmed reviews AccorHotels

as normal a pleasant stay may I give a special thank you Lan and the hotel's first aid team for looking after my travel wound. though Lan was off duty she would be aware of the little issue I had on last morning.

Customer review rating 4.5/5

Sakura V. Couples - 04/11/2019 Confirmed reviews AccorHotels

I'm really satisfied with staying at Grand Mercure Da Nang Hotel. it's located near by Han river side. Price was quite cheap so we didn't have high expectations, but the room was spacious clean and well kept, breakfast was much better than we expected. View is quite nice . Breakfast service was really nice and lots of options to choose from. Staff were extremely helpful and friendly. I'll stay here with friends and family when I come back Da Nang in the next time.Will definitely come back again!

Fornt desk staff very politely gio

Customer review rating 4.5/5

L. S. Families - 30/10/2019 Confirmed reviews AccorHotels

Convenience, hotel provide shuttle transport to town . Room with nice facing ..

Oasis in Danang

Customer review rating 4.5/5

David Business - 29/10/2019 Confirmed reviews AccorHotels

Pleasantly surprised by this hotel although it can be considered slightly isolated from the Beach area I think this is a positive feature. felt very comfortable and welcomed. As a business travelerI cherish privacy and a little quiet ...I found that here Attentive and accommodating staff who are hospitable but not over the top

Dear Mr. David, Thank you for great review about your experience at the Grand Mercure Danang. It 's our pleasure to have you here and receive such a wonderful feedback from eligible member like you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we really hope that we will welcome you back one day with another pleasant stay Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Good

Customer review rating 4.5/5

H. C. N. Business - 27/10/2019 Confirmed reviews AccorHotels

Good

Dear Mr. H. Cong N., Thank you for taking the time to tell us about your experience at the Grand Mercure Danang. We are thrilled to hear that you had enjoyed stay here with us. It is always a pleasure to receive positive feedback. In the highly note, I see that you have unpleasant experience with lunch and dinner. I really appreciated if you could give us some more details regarding your experience with our restaurant for us to learn what transpired and prevent it not happen again in future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience, and we really hope that we will welcome you back one day with another pleasant stay. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

real good

Customer review rating 4.5/5

K. M. Business - 26/10/2019 Confirmed reviews AccorHotels

staff friendly

Dear Mr. K. m., Thank you for great review about your experience at the Grand Mercure Danang. It always our pleasure to have you here as our regular VIP guest and receive such a top score. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

I had a great trip

Customer review rating 4.5/5

Anh Business - 26/10/2019 Confirmed reviews AccorHotels

Everything made me feel comfortable and relaxing. The bed is so soft, the food is delicious, services is perfect. Especially the manager service breakfast, her name seem like Lan or Lai, she helped me in a profession deportment. In all, I have a great experience at your hotel. I will come back.

Dear Mr. Anh, Thank you for taking the time to share your experience about your stay at Grand Mercure Danang. I am happy to learn you were generally satisfied with your stay and appreciated Ms. Lai. Your feedback serves as great motivation for us all. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Warmest regards, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Good

Customer review rating 4.5/5

Anonymous Business - 26/10/2019 Confirmed reviews AccorHotels

Great breakfast. Room a little small

Dear Mrs. Stephanie Paulette M., Thank you for taking the time to tell us about your experience at the Grand Mercure Danang. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. In the highly note, I see that you have unpleasant arrival experience. I really appreciated if you could give us some more details regarding your experience with our restaurant for us to learn what transpired and prevent it not happen again in future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest regards, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

satisfied

Customer review rating 4.5/5

Khue T. Business - 24/10/2019 Confirmed reviews AccorHotels

Nice hotel , friendly staff, good service

Dear Mrs. Khue T., Thank you for great review about your experience at the Grand Mercure Danang. It always pleasure to receive such a top score. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, T. Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Great service, Great food and Great Location

Customer review rating 4.5/5

Praneet Business - 23/10/2019 Confirmed reviews AccorHotels

I happen to stay for 3 days and my over all experience was great beat location, beat hotel staff being courteous and the food was great too.

Dear Mr. Praneet, Thank you very much for your kind review regarding your stay at Grand Mercure Da Nang. I am glad to read that you an enjoy stay with us. Delivering exceptional guest experience and making sure that your stay is perfect is singularly the most important thing to us. I am so glad we were able to achieve that during your stay. Thank you so much again for choosing Grand Mercure Da Nang and I look forward to hearing back from you. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager
Customer review rating 4.5/5

Chin H. P. Couples - 23/10/2019 Confirmed reviews AccorHotels

very good

Dear Mr. Chin Hui P., Thank you for great review about your experience at the Grand Mercure Danang. It always pleasure to receive such a top score. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

good

Customer review rating 4.5/5

Yangping W. Business - 23/10/2019 Confirmed reviews AccorHotels

beautiful view & nice people

Dear Mr. Yangping W., Thank you for great review about your experience at the Grand Mercure Danang. It always pleasure to receive such a top score. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Good

Customer review rating 4.5/5

Bryan Couples - 20/10/2019 Confirmed reviews AccorHotels

Friendly staff. Clean room. No hot water!

Dear Mr. Bryan, Greetings from Grand Mercure Danang Thank you for your recent stay and for taking the time to leave a review of our hotel. It was a delight to learn that overall you had a positive experience with us. We are deeply grateful for your constructive comment and would like to express my sincerest apologies about your inconvenience regarding hot water lacking which should not happened. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kindly send us a notice if you plan to come again and we would D. our best to recommend you the most fitting form of accommodation for your comfort. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

great hotel and delicious food

Customer review rating 4.5/5

Chiencheng L. Friends - 19/10/2019 Confirmed reviews AccorHotels

This is my first time come to Danang, this hotel is so wonderful that i totally fell in love with this city, i will come back in the future!

Dear Mr. Chiencheng L., We glad to read that our hotel had met your expectation and able to give you a comfortable stay. Thank you once again to share your heartwarming feedback and we do look forward to welcome you back in the near future. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Great Stay!

Customer review rating 4.5/5

Cj Business - 17/10/2019 Confirmed reviews AccorHotels

The staff was friendly and accommodating. The food was great and the bed was super comfortable. Everything was clean, as well! Great trip!

Dear Mr. CJ, We very much appreciate your comments regarding your stay at the Grand Mercure Danang. We are delighted to read that you had a great stay and enjoyed your visit at our hotel with our friendly staff and he great food as well as the comfortable bed. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hopefully, we will have a chance welcome you back to our hotel in near future. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Always my first choice

Customer review rating 4.5/5

Sarawanan Business - 17/10/2019 Confirmed reviews AccorHotels

Always consistently the best service and staff

Dear Mr. Sarawanan, We very much appreciate your comments regarding your stay at the Grand Mercure Danang. We are thrilled to hear that we are always your first choice. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we really hope that we will welcome you back one day with another pleasant stay. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Excellent Hotel

TripAdvisor rating 4.5/5

Anna H Couples - 16/10/2019 TripAdvisor review

The Grand Mercure Danang is located at a green island which is very closed to Danang International Airport, only 5-7 minutes to be there by car, Thank you hotel offered me a very beautiful view room (1617) facing the fantastic river & bridge, colorful lighting showing on bridge's ropes felt wonderful on view. Room facilities are fine with free wi-fi, TV, small refrigerator,slipper, tel, 4 free-bottles water, room is clean & bed is large suitable space for 3 persons. We stayed 5 nights (8-13/10) at this hotel, walked to beach just 30 minutes, to attractions & city centre around 20 minutes. But if you wish to Hai An Old Town, bus stop is near hotel which is around 45-60 minutes travel time & one way fare VND$ 30,000. Breakfast is also fine with many choices for Western & Asia tourists. Reception staff & guest relation officer are helpful and very nice. The only minor negative : Door of bathroom cannot be fully closed.

Xin chào Ms. Anna H, We would like to thank you for choosing Grand Mercure Danang as your accommodation choice during your resent visit to Danang. It is our pleasure to read a brilliant review, we pride ourselves on delivering the highest standard of customer service so it is always nice to discover that this focus is noticed and satisfied during your stay. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team to keep them motivated. Once again, thank you for sharing your experience and We hope to have the pleasure of welcoming you back soon to our green island soon. With grand regards, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager
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