Hotel - Grand Mercure Danang
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Danang

4.5/5 1,331 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf
    • Golf course 18 holes (Paying)
    • Golf practice facilities (Paying)
  • Tennis
  • Other sports activities
    • Bicycles rental (Paying)
    • Billiards/Snooker (Paying)
    • Football (Paying)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Our modern hotel consists of 272 rooms featuring breathtaking river or mountain views: 200 Superior rooms, 52 Deluxe rooms, and 20 Suites. Each combines stunning modern design with state-of-the-art services and locally sourced amenities.

  • 272 rooms
  • 190 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 28 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,533 reviews

Our guest reviews for Grand Mercure Danang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,331 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Huan Business - 12/01/2019 AccorHotels certified review
« Great stay »

Warm hospitality from airport picked up, check in to breakfast and checkout

Our hotel has responded to the review
Our hotel has responded to the review

Dear Huan,, hank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Grand Mercure Da Nang Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

Adam Couples - 12/01/2019 AccorHotels certified review
« Memorable stay with service to match »

We had a memorable 4 night stay at the Hotel Mercure, the room was perfect and all of our requests were met with satisfaction. The staff were very helpful and always a pleasure to converse with. We couldn't be happier staying at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam,, Thank you very much for your kind comments, It is truly rewarding to know that you had enjoyable time at the hotel and all your requests were attended by staff. We hope to have an opportunity to welcome you back to our hotel again soon! Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

David T. Couples - 10/01/2019 AccorHotels certified review
« Our stay for two night in a Delux Suite was fantastic. »

The service was excellent, staff were extremely helpful and having access to the lounge on our floor was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David T, Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Grand Mercure Da Nang Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

N. N. M. D. Families - 09/01/2019 AccorHotels certified review
« Awesome »

Staff is friendly. Services are great. I have a beautiful room and I love it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear N. Ngoc Minh D., Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Grand Mercure Da Nang Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

Katie C. Couples - 08/01/2019 AccorHotels certified review
« Wonderful staff, clean, great food, »

Amazing!! Breakfast was lovely and the rooms were perfect. A bit noisy during the night with people in the hallway but absolutely beautiful room and people

Our hotel has responded to the review
Our hotel has responded to the review

Dear katie c., Thank you for taking the time to share this review of your recent stay at Grand Mercure Da Nang. We hope to have an opportunity to welcome you back to our hotel again soon! Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

Radek Couples - 06/01/2019 AccorHotels certified review
« Very comfortable stay »

It was a very pleasant stay. Thank you for a great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Radek, Thank you very much for your kind review. I am delighted to hear that you had a great stay at the hotel and were satisfied with the level of service provided by Grand Mercure Danang. Looking forward to welcoming you back to our little island. Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

K Solo - 06/01/2019 AccorHotels certified review
« Excellent »

Everything is perfect. All staffs have hospitality. Thank you so much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K, Thank you very much for your kind review regarding your stay at Grand Mercure Da Nang. I am delighted to hear that you had a great stay at the hotel. Looking forward to welcoming you back to our little island Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

Sightsee46017882720 Couples - 06/01/2019 TripAdvisor review
« Grand indeed »

Great atmosphere when you walk in... felt like a true member of an elite club... from the non stop welcoming... the great quality food... the access to special events such as New Years Eve Party... what a great event it was

Our hotel has responded to the review
Our hotel has responded to the review

Xin chào Sightsee46017882720, We glad to read that our hotel had met your expectation and able to give you a comfortable stay. Thank you once again to share your heartwarming feedback and we do look forward to welcome you back in the near future. Grand regards, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

Dr. E. W. Families - 05/01/2019 AccorHotels certified review
« Most welcoming »

Most delightful stay. All the staffs were very hospitable and their services uncompromising. Viet especially deserves a mention being very helpful all the way in more ways than one - he even made sure we were ok on his day off ! Lan in the Privileged Lounge was so attentive and efficient that she made us feel homely. A perfect stay away from home!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Eric W., We glad to read that our hotel had met your expectation and able to give you a comfortable stay. Thank you for sharing. Such a pleasure to share it with the team. We will continuously strive to do our best and extend a magnifique guest experience. Hopefully, we will have have a chance welcome you back to our hotel in near future. Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

Shantanu S. Business - 04/01/2019 AccorHotels certified review
« Nice hotel, nice people, world class service standards and a nice Executive Lounge »

Enjoyed the 2 day stay, would have loved to stay longer. I am happy with the creditably high standards of service at your hotel. Congratulations to the management and staff. Rooms are nice, the executive lounge is nice. Best wishes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shantanu S., We really appreciated your loyalty to Accorhotels, it really our honor to have you here and its always pleasure to receive such a top score from an enite member. Hopefully, we will have have a chance welcome you back to our hotel in near future. Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

Ivy Families - 04/01/2019 AccorHotels certified review
« a decent hotel »

it's an average grand mercure hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivy, Thank you for taking the time to share review of your recent stay at Grand Mercure Da Nang. We hope to have an opportunity to welcome you back to our hotel again soon! Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

Saki Families - 03/01/2019 AccorHotels certified review
« Great view and friendly staffs »

The staffs are so friendly, kind and nice. Rooms are clean and organized. We can go to anywhere like beaches, restaurants, shopping by car in few minutes. Location is good, the view from the room is awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saki, Thank you very much for your kind review. I am delighted to hear that you had a great stay at the hotel and were satisfied with the level of service provided by Grand Mercure Danang. Looking forward to welcoming you back to our little island Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

Maciej Families - 03/01/2019 AccorHotels certified review
« Superior experience »

Excellent customer care at every step of the stay from all the hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maciej, Thank you so much for your review. I am glad to read that you a wonderful stay with us. Delivering exceptional guest experience and making sure that your stay is perfect is singularly the most important thing to us. I am so glad we were able to achieve that during your stay. Thank you so much again for choosing Grand Mercure Da Nang and I look forward to hearing back from you. Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

Geoff W. Couples - 02/01/2019 AccorHotels certified review
« Fantastic »

Extremely polite staff st front desk, restaurant, front door staff. We were greeted with a smile every morning. We are already thinking of coming back to Grand Mercure in 2019 and would love to stay in the same room 1616 !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoff W., We glad to read that our hotel had met your expectation and able to give you a comfortable stay. Thank you once again to share your heartwarming feedback and we do look forward to welcome you back in the near future. Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

Anonymous Couples - 01/01/2019 AccorHotels certified review
« Staff are very friendly and helpful »

the highlight of this hotel is the staff, they are very polite and helpful especially Quynh who helped us organise transport to Bana Hill and Hoi An and also Chi who helped us with our Grab reservation to the Airport. Well done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Carl S., Thank you for your recognition to our staffs efforts. Your kind words will motivate us to continue delivering the highest level of service to all guests. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

Sp Y. Business - 01/01/2019 AccorHotels certified review
« Thank you! »

Thank you for well prepared room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y. Seungpil, We are so happy because you had enjoyed your stay here. We know that the wifi didn't work effectively during your stay . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hopefully, we will have a chance welcome you back to our hotel in near future. Warmest regards, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

C. S. H. Business - 31/12/2018 AccorHotels certified review
« Okay »

Okay doky Yet smell in room was little bit dizziness

Cheng Couples - 27/12/2018 AccorHotels certified review
« Love you all »

Good food, clean room and the best reception team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C. Jialiang , Thank you for great review about your experience at the Grand Mercure Danang. It thrills me to see that you enjoyed your time with us. Our team takes great pride in delivering an exceptional service for all of our guests and will be delighted to see that you had such a good experience Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

S. Business - 27/12/2018 AccorHotels certified review
« Very outstanding customer service »

Very outstanding customer service. Very convenient located and close to Airport. Quiet and can view all 3 famous bridges of Da Nang. Clean and quiet place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. Chenayah, We glad to read that our hotel had met your expectation and able to give you a comfortable stay. Thank you once again to share your heartwarming feedback and we do look forward to welcome you back in the near future. Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

N. N. Business - 26/12/2018 AccorHotels certified review
« nice staff »

great place and staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N. N., Thank you very much for your kind comments, It is truly rewarding to know that you had enjoyable time at the hotel and all your requests were attended by staff. We hope to have an opportunity to welcome you back to our hotel again soon! Sincerely, Vo Hoang Phuong Tam (Ms.) Guest Experience Manager

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