Hotel - Grand Mercure Danang
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Danang

Our hotels AccorHotels
4.5/5 1,009 reviews
All hotels in Danang
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 1932050.00 VND Non member rate
From 1932050.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf
    • Golf course 18 holes (Paying)
    • Golf practice facilities (Paying)
  • Tennis
  • Other sports activities
    • Bicycles rental (Paying)
    • Billiards/Snooker (Paying)
    • Football (Paying)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our modern hotel consists of 272 rooms featuring breathtaking river or mountain views: 200 Superior rooms, 52 Deluxe rooms, and 20 Suites. Each combines stunning modern design with state-of-the-art services and locally sourced amenities.

  • 272 rooms
  • 190 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 28 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,040 reviews

Our guest reviews for Grand Mercure Danang

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,009 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Frank L. Business - 15/06/2018
« Amazing hospitality experience »

The overall experience was great with great hospitality from all the staff. My highest commendation to Ms Tham, the Guest Relation Officer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Frank L., Thank you for great review about your experience at the Grand Mercure Danang. We really appreciated your loyalty to Accorhotels, it really our honor to have you here and its always pleasure to receive such a top score from an elite member. We are delighted to read that you enjoyed your visit with "great hospitality" from our staffs, especially the Assistant Guest Experience Manager Ms. Tam. She will be very happy to know your praise toward her. Thank you again for sharing your experience, and we really hope that we will welcome you back one day with another pleasant stay. Sincerely, Tran Thi Minh Thao (Ms.) Guest Relation Supervisor

AccorHotels certified review
Jiyoun K. Families - 14/06/2018
« Kind and carefully serviced by staffs »

Good location. Clean and tide facilities. Very kind and warm service from all staffs. We stayed 3/4days at suite room and everything was perfect except too much heavy doors in room. I am mother can hold 11kg baby in one arm but had difficulty to open the door all the time. Even worth with baby trolly. We also noticed about wedding anniversary but recieved not even a word of congrats. Other than that overall very satisfied. I would like to express my personal thanks to Ms. Lan(?sorry spell of the name might be wrong.) who is working at the club Lounge on 21st fl. -guess F&B department. She was very kind and willing to help in everything we need. Look after my child when she got hurt. Because of her, we will definately come back to stay Grand Mercure Danang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K. Jiyoun, We are very much appreciated your sharing regarding your experience at Grand Mercure Danang. It is great to hear that you had enjoyed your stay at Grand Mercure Danang special with the service in the lounge. I must say Privilege Lounge indeed a highlight of our hotel with the services given by our most warming host - Ms. Lan. She and others will be very happy to know their hard work has been recognized. I have notice you have your family with you this time. I hope they had enjoyed their stay here as well. Hopefully we will have chance to welcome all of you back to our property in near future. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

TripAdvisor review
Business - 14/06/2018
« Great location and view »

I have a spectacular view of the river and the dragon bridge, so happen there was a firework show on the night. It was so amazing. It was so quiet and serene as it is on a island that have no noise of the traffic, but still easy to get into the city, only 5- 10 mins taxi ride. The Customer service Viet lighten up the whole stay. He explained very clearly on what attraction and restaurant to go, arranging transportation for me for the next location Pullman. Also he explained and gather feedback from me. Very helpful and informative. I recommend if you would like to have an overnight stay

Our hotel has responded to the review
Our hotel has responded to the review

Xin chào Hchk2018, Your kind words are very much appreciated and we would like to thank you for sharing them on TripAdvisor. We are so exciting to read such comments and it is always a big encouragement to motivate our team member special Mr. Viet to keep up the standard. We hope to have the pleasure of welcoming you back soon. Grand regards, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Chris Business - 12/06/2018
« Good »

Facilities of the hotel was as expected. The over whelming plus point were the staff of the Hotel. From Front Door to Club Floor and Housekeeping. Very polite, professional and most important informative and happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Thank you for great review about your experience at the Grand Mercure Danang. We are so exciting to read such comments and it is always a big encouragement to motivate our team member to keep up the standard. Thank you for your feedback mentioned about hotel facilities, it really important for us to know what we are lacking and focus for improving. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Huy Business - 09/06/2018
« It's was ok. But not worth the price »

Receptionist was kind of unresponsive, and lack of common sense.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Huy, Thank you for taking the time to tell us about your experience at the Grand Mercure Danang. Thank you so much for your choosing our hotel for your business. Besides that, I am sorry to see that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
L. S. Y. Couples - 08/06/2018
« Kindness. Clean. Well settig »

Kindness,clean. Exact airport pick up service. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee Soh Young, Thank you for great review about your experience at the Grand Mercure Danang. Thank you very much for your kind review. The entire team is glad to hear that you had overall satisfied with our hotel. However, It seems that the Accor member program didn't meet you expectation, I hope that you can share more in detail on that. We really appreciate and looking for your feedback. Thank you Ms Lee and we are all looking forward to having you back with us soon. All the best wishes from Grand Mercure Da Nang. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Frank R. Couples - 06/06/2018
« Excellent Customer Service »

The customer service and attention to detail, from the time we arrived, to the time we left was excellent. We arrived after a long flight, being tired and were welcomed warmly, checked in quickly and shown to our room. After a welcome complementary drink at the bar and a light snack we slept soundly in a most comfortable and well appointed room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank R., Thank you for great review about your experience at the Grand Mercure Danang. How wonderful to hear that you had enjoyed your stay here and everything met your expectation. Your praise to our staff, our customer service will definitely motivate us to continue their hard work to please all of our guests. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Ws Couples - 05/06/2018
« Great birthday weekend »

My wife and I had a great stay in the Grand Mercure Danang. We’re often in hotels but the service here was really outstanding and one of the best experiences we made. Customer orientated and really good managed. The staff was very friendly and supportive, especially Mrs. Lan from the executive lounge. So we really enjoyed the time there. Also the Spa / massage was really great. Thanks a lot also to Ms. Nguyen Tan Phuong Uyen for the room upgrade and the birthday cake. It was a very nice surprise. We’ll share this great experience also with our family, friends and colleagues and recommend your hotel and we’re looking forward to come again in future. Thanks again for this great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wolfgang S., Thank you for great review about your experience at the Grand Mercure Danang. It is great to hear that you and your wife had enjoyed your stay at Grand Mercure Danang special with the service in the lounge. I must say Privilege Lounge indeed a highlight of our hotel with the services given by our most warming host - Ms. Lan. She, Ms. Uyen and others will be very happy to know your praise toward her. Your kind words will motivating us to continue delivering the highest level of service to all guests. Hopefully we will have chance to welcome all of you back to our property in near future. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Anonymous Families - 04/06/2018

Excellent value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Derek, Thank you for great review about your experience at the Grand Mercure Danang. We really appreciated your loyalty to Accorhotels, it always our honor to have you here and its always pleasure to receive great review from an elite member. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

TripAdvisor review
delboy2604 Family - 04/06/2018
« Family Holiday »

Excellent value for money. Staff very helpful and made you feel special. Super meal around pool side. Recommend to stay here as hotel ideally placed to city centre and short taxi ride to the beach.....

Our hotel has responded to the review
Our hotel has responded to the review

Xin chào delboy2604, Thank you very much for your kind comments, It is truly rewarding to know that you had enjoyable time at the hotel and all your requests were attended by staff. We hope to have an opportunity to welcome you back to our hotel again soon! Grand regards, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

TripAdvisor review
Friends getaway - 03/06/2018
« Noisy Room »

I stayed for 2 nights and strange noises are heard coming from the ceiling which disturbed my sleep. Other than that, all are perfect. Helpful staff, great pool and gym. Shuttle to major attractions very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Xin chào Audrey Y, Thank you for taking the time to tell us about your experience at the Grand Mercure Danang. Thank you for your recognition to our staffs efforts to our service. Happy to see that the pool and gym had met your expectation. In separate note, I am sorry that your experience regarding the noises from the ceiling made your sleep was not very well, please allow me to express my sincerest apologies, I've already checked with relevant department to find out the reason and the way to avoid that happens. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Grand regards, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Hwi S. P. Families - 01/06/2018
« Perfect stay »

Very kind staff and perfect room condition. It was great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P. Hwi Seo, Thank you for great review about your experience at the Grand Mercure Danang. We are delighted to read that you had a great stay and enjoyed your visit at our hotel. We really appreciated your loyalty to Accorhotels, it really our honor to have you here and its always pleasure to receive such a top score from an elite member. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Le K. T. Business - 29/05/2018
« Not a very nice location »

The room is quite old with dirty carpet, quite smelly. FACILITIES are not modern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LE KIEN T., Thank you for taking time to share your experience regarding your stay at Grand Mercure Danang. May I sincerely and formally apologies to you for the poor experience you have encountered during your stay with us letting you know that we take your comment very seriously. We appreciate that you took the time in sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the very near future. Thank you again and we are looking forward to welcome you back Grand Mercure Da Nang. Sincerely, Vo Hoang Phuong T. (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Susan L. Couples - 27/05/2018
« Would highly recommend »

Would highly recommend - staff excellent - great value for money - great location. We even had a staff member out of working hours come up 2 us and ask if we were ok and did we need any help with anything and this was out of the hotel - thought that was really great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Susan L., Thank you for great review about your experience at the Grand Mercure Danang. It always happy to learn that our hotel is a "great value for money". It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Anonymous Business - 26/05/2018
« The staff are absolutely fabulous! »

The staff at reception and the restaurants were always welcoming and helpful. Towels, showers and amenities were also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you for great review about your experience at the Grand Mercure Danang. We really appreciated your loyalty to Accorhotels, it really our honor to have you here and its always pleasure to receive great review from an elite member. Thank you for your recognition to our staffs efforts. Your kind words will motivate us to continue delivering the highest level of service to all guests. I also see your Le Club attention experience did not meet your expectation. At Grand Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. I really appreciated if you can share us more detail with concern to make it better in your next stay. Thank you for your stay and we look forward to welcome you back. Warmest regards, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
L. Couples - 24/05/2018
« not bad, not happy »

i stayed connecting room. it was really terrible. i was with my wife. why did you give connecting room? i don't understand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you so much for taking time to share your feedback regarding your stay at Grand Mercure Da Nang. I'm so sorry to hear that your experience didn't meet your expectation, please allow me to express my sincerest apologies to you. We didn't awake that you wasn't happy with that room, I hope that you did let us know your issue during staying, we will have a change to change your room or doing something to make you feel more comfortable. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Anonymous Business - 18/05/2018
« clean »

Clean hotel, nice cuisine, quiet environment, enthusiasm staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N. Duyen, Thank you for taking the time to share this wonderful review of your recent stay at Grand Mercure Da Nang. We are so exciting to read such comments and it is always a big encouragement to motivate our team. All the best wishes from Grand Mercure Da Nang Warmest regards, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Trinh T. Business - 18/05/2018
« Great hospitality service. »

The staff service is excellent. Room‘s view is wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Trinh Tran, Thank you for great review about your experience at the Grand Mercure Danang. It always happy to learn that our hotel provide "Great hospitality service". I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we really hope that we will welcome you back one day with another pleasant stay. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

TripAdvisor review
Solo travel - 18/05/2018
« Welcoming »

Clean newish hotel with very helpful staff. Good breakfast. English speaking staff if bed is too hard they will add a softer top for you.staff used own phone to book train tickets or get grab taxis for me. Vo tam especially helpful

AccorHotels certified review
Vadim K. Families - 16/05/2018
« Excellent and never forget!!! »

Stayed 7 nights with daughter and wife. Received super good view room, enough space and clean. I would like to notice the well collected staff positively oriented to solve any problems of their customers and good communication is welcome onboard this ship -)). As member of AccorHotels we tried to explore everything at hotel: spa, swimming pool, Chinese restaurant 2nd floor, Room service, travels to good points in Danang like Bana hills., etc. And of course shuttle services to beach, Han Market- very good idea - just need booking before 1 hour departure. Again , we enjoyed! My daughter (8 years old) said I want to live in Vietnam

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vadim K., There is nothing would make us more happy than reading such a review like yours. It thrills me to see that you enjoyed your time with us. Our team takes great pride in delivering an exceptional service for all of our guests and will be delighted to see that you had such a good experience. Thank you so much for letting us take care of you. We can’t wait to have you here on your next visit soon! Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 1932050.00 VND Non member rate
From 1932050.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 2.5 km Premier Village Danang Resort - Managed by AccorHotels
Premier Village Danang Resort - Managed by AccorHotels
From
From 617.00 USD Non member rate
From 617.00 USD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.6 km Pullman Danang Beach Resort
Pullman Danang Beach Resort Hotel
From
From 4629000.00 VND Non member rate
From 4629000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.2 km Novotel Danang Premier Han River
Novotel Danang Premier Han River Hotel
From
From 3500000.00 VND Non member rate
From 3500000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 22 km Hotel Royal Hoi An - MGallery by Sofitel
Hotel Royal Hoi An - MGallery by Sofitel
From
From 2760800.00 VND Non member rate
From 2760800.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in DANANG
See rates