Hotel - Grand Mercure Danang
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Danang

Our hotels AccorHotels
4.5/5 943 reviews
All hotels in Danang
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 2199630.00 VND Non member rate
From 2199630.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Golf
    • Golf course 18 holes (Paying)
    • Golf practice facilities (Paying)
  • Tennis
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Billiards/Snooker (Paying)
    • Football (Paying)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our modern hotel consists of 272 rooms featuring breathtaking river or mountain views: 200 Superior rooms, 52 Deluxe rooms, and 20 Suites. Each combines stunning modern design with state-of-the-art services and locally sourced amenities.

  • 272 rooms
  • 190 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 28 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,937 reviews

Our guest reviews for Grand Mercure Danang

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 943 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Peter A. Couples - 13/04/2018
« FAULTLESS, STAFF ALWAYS WENT AN EXTRA 3 MILES »

We have stayed at Pullman Beach Resort at Danang for the past 3 years, booking a very good deal with Travelbag Uk including flight with a good Middle East Airline. This year we could not get such a good deal and decided to look at another hotel in Danang. we looked at several and got a good deal from Grand Mercure. We had regarded Pullman as the best ever and were apprehensive that staying at Grand Mercure may not match that experience. From our entry into Mercure it was top class and reflected the experience at Pullman. The Group training must be top class as their service could not be faulted. in future we will alwaqys look ar Accor group hotels especially, Pullman and Grand Mercure and hope we can get accomodation to meet our budget.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter A., We glad to read that our hotel had met your expectation and able to give you a comfortable stay. Thank you for sharing. Such a pleasure to share it with the team. We will continuously strive to do our best and extend a magnifique guest experience. Hopefully, we will have have a chance welcome you back to our hotel in near future. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Ross Y. Couples - 12/04/2018
« An amazing experience »

The friendly and professional staff stood out at this hotel. A total pleasure package from the breakfast in the morning to that friendly “good night” at the end of the day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ross Y., It thrills me to see that you enjoyed your time with us. Our team takes great pride in delivering an exceptional service for all of our guests and will be delighted to see that you had such a good experience. Thank you again for choosing Grand Mercure Da Nang and come back real soon. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Anonymous Business - 10/04/2018
« Not good »

# Water is not hot enough, chill 2 need pay twice. at firstday check in . I was requested to pay the warranty, and at the checkout day . I needto pay again , then they try to cancel the first day pay to me. till now I didnot get the money back . it should be guarantee /warranty instead of direct pay at checkin really bad experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Grand Mercure Danang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I totally understand how you feel and I wish that we would give a better explanation about the guarantee process for you. But please take your mind at rest, we just had charged you once and your deposit was refunded to your account as confirmed by our corporate bank. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Baekjongki Families - 08/04/2018
« Excellent in Mercure in Danang »

Great hotel in my experience until now

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. Ki, Thank you for great review about your experience at the Grand Mercure Danang. It always pleasure to receive such a top score. Thank you for your recognition to our staffs efforts. Your kind words will motivate us to continue delivering the highest level of service to all guests. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Dat L. Couples - 05/04/2018
« Great exprience »

I had a great trip and very much enjoying my stay at your hotel . Your staffs are very friendly and helpful. A big thanks to Mr.Tien in the 21st floor Lounge . Danang is an amazing city and i will come back for sure .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dat L., Thank you for taking the time to share your experience about your stay at Grand Mercure Danang. It is great to hear that you had such a wonderful stay at Grand Mercure Danang with our reception Mr. Tien. He will be very happy to know your praise toward him. I have notice you have your family with you this time. I hope they had enjoyed their stay here as well. Hopefully, we will have a chance welcome you back to our hotel in near future. Warmest regards, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
R. A. A. Couples - 03/04/2018
« A memorable and welcomed stay. »

We thoroughly enjoyed the service and quality of the facilities and food. But of outstanding excellence was the staff. First and foremost was Phan Quang Tien, the Receptionist. Other remarkable staff were: Nguyen Thu, Viet, Quan and off course Sun Bear Kim. All the rest of the staff were always willing to help with kindness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R. and Mrs. A., Thank you for great review about your experience at the Grand Mercure Danang. It is great to hear that you had such a wonderful stay here with our "outstanding" receptionist Mr. Tien with the others Nguyen Thu, Viet, Quan and Sun Bear Kim. He and others will be very happy to know your praise toward her. Your kind words will motivating us to continue delivering the highest level of service to all guests. Thank you for your stay and we look forward to welcome you back. Warmest regards, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Saravut M. Friends - 03/04/2018
« Warm service , best Quality Room, Friendly Staff »

Warm service , best Quality Room, Friendly Staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Meepan, We are very much appreciated your great review regarding your experience at Grand Mercure Danang. There is nothing more happy than reading a great review about the hotel from the service to room quality, to our staff. It is always a big encouragement to motivate our team. Thank you so much again for choosing Grand Mercure Da Nang and look forward to welcoming you back soon. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Ngoc D. Business - 30/03/2018
« Partner Sales Manager »

really happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ngoc D., Thank you so much for your review. I am glad to read that you a wonderful stay with us. Delivering exceptional guest experience and making sure that your stay is perfect is singularly the most important thing to us. I am so glad we were able to achieve that during your stay. Thank you so much again for choosing Grand Mercure Da Nang and I look forward to hearing back from you. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
L G. Business - 29/03/2018
« Fine for a work stay. »

Cleanliness could be improved. WiFi was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Laura G., Thank you for taking the time to share your experience about your stay at Grand Mercure Danang. While I wish you had a better experience, it is feedback like this that we learn from and use to improve, please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Hopefully, you will give us the opportunity to welcome you back and redeem for our cleanliness. Thank you again and we are looking forward to welcome you back to our little island Warmest regards, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Hock L. L. Couples - 28/03/2018
« Taken cared by very efficient, couteous, friendly, always helpful hotel staff. »

My Wife and I was very well looked after by the hotel staff right from morning to evening. They are always available and ever willing to help and always with those unforgettable delightful smiles. Like to especially mention Thao, Lan, Ngan and Viet at Grand Mercure Danang. Thank you all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hock Leng L., Your kind words are very much appreciated and we would like to thank you for sharing We are so exciting to read such comments and it is always a big encouragement to motivate our team member special Thao, Viet, Lan, Ngan to keep up the standard. We hope to have the pleasure of welcoming you back soon. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Anonymous Families - 28/03/2018

Thanks to All staffs those made my family trip memorable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for great review about your experience at the Grand Mercure Danang. How wonderful to hear that you had enjoyed your stay here and everything met your expectation. It always pleasure to receive such a top score. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Lyn C. Families - 27/03/2018
« Wonderful hotel with staff that go out of their way to help you in every way possible. »

We had a wonderful ten days from the moment we arrived until the sad time when it was time to return home. We arrived quite late and were greeted like long lost friends. We were made to feel welcome and that nothing was to difficult for them the whole time of our stay. They even provided a limo and driver to take us to the airport without charge. Perhaps they were wanting to get rid of us but we didn't get that impression. We have stayed at three other hotels in Danang but nothing like the service we received at the Grand Mercure came close at the other places. This will be our hotel of choice for future stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lyn C., Thank you very much for your kind comments, It is truly rewarding to know that you had enjoyable time at the hotel and all your requests were attended by staff. We hope to have an opportunity to welcome you back to our hotel again soon! Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Anonymous Business - 26/03/2018
« Staffs are kindness, clean and good sightseening »

Comfotable. However, water pressure of shower is not so much strong. There is no change in breakfast cousines everyday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to share your experience about your stay at Grand Mercure Danang. It is great to hear that you had such a enjoy stay at Grand Mercure Danang with our kindness staffs. Your kind words will motivating us to continue delivering the highest level of service to all guests. I am sorry that the water pressure did not make you satisfied. It's a pity that you didn't let us know during your stay so we could fix it right immediately. Hopefully, you still give us a chance to welcome you back and better serve you in your next stay. Thank you again and we are looking forward to welcome you back to our little island. Warmest regards, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Flyingdutchmanyvr Business - 26/03/2018
« Perfect for business and pleasure »

Stayed at the Grand Mercure for a week, a mix of work and two days off. Staff was exceptionally friendly and helpful in arranging airport pickups, finding a tour to Hue, and small things like remembering breakfast preferences. The executive chef came by every morning for a quick chat, a nice touch. Rooms are well appointed and in great condition. The executive lounge is worth the money - good breakfast, happy hour and a quiet place to work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FlyingDutchmanYVR, Thank you so much for your review. I am glad to read that you a wonderful stay with us. Delivering exceptional guest experience and making sure that your stay is perfect is singularly the most important thing to us. I am so glad we were able to achieve that during your stay. Thank you so much again for choosing Grand Mercure Nang and I look forward to hearing back from you. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Anonymous Business - 26/03/2018

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for your review! I am so happy to hear that you had a pleasant stay with us. Thank you so much again for choosing Grand Mercure Da Nang and we do look forward to hearing back from you. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Ku Business - 22/03/2018
« Nice lounge »

I enjoyed the stay, especially the time at the lounge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for great review about your experience at the Grand Mercure Danang. We really appreciated your loyalty to Accorhotels, it really our honor to have you here and its always pleasure to receive such a top score from an elite member. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
John W. Friends - 20/03/2018
« Good and Frendly Customer Service, staff going out of their way to give Customer Service. »

Friendly staff, prompt action when service is asked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John W., It is great to hear that you had such a wonderful stay at Grand Mercure Danang. We are so exciting to read such comments and it is always a big encouragement to motivate our team. Thank you for your recognition to our staffs efforts. Your kind words will motivating us to continue delivering the highest level of service to all guests. All the best wishes from Grand Mercure Da Nang and we look forward to welcome you back soon. Warmest regards, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Chelsia L. Friends - 18/03/2018
« Great and warm hospitality from Guests Relations Officer, Viet and staff. »

The stay in Grand Mercure was an inviting and pleasant one. The guest relations officer, Viet had showed us great hospitality! He recommended us places to go around Danang and helped us to book the day tour to Cham Islands. He even prepared and pass us brochures and notes that he had written on places to go! We really appreciate that he really goes out all the way to assist us!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Le-Ting Chelsia Leong, I am over the moon to hear that you had an amazing stay with us. I am very happy to hear that our staff had done an exceptional job in taking care of you during your stay. I will definitely share your lovely comments with Mr. Viet and whold team. Thank you so much for letting us take care of you. We can’t wait to have you here on your next visit soon! . Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Anonymous Business - 17/03/2018
« Both service and room were good. »

Though I arrived earlier than the check-in time, staff offered me a free coffee while waiting for the preparation of the room which was very nice. Also, I was happy that I could check-in earlier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for your kind comments, It is truly rewarding to know that you had enjoyable time at the hotel and all your requests were attended by staff. We hope to have an opportunity to welcome you back to our hotel again soon! Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

AccorHotels certified review
Roger K. Friends - 17/03/2018
« The hotel layout is a very high standard but the highest marks should go to the hotel staff. »

We stayed at the hotel twice for two three nights periods . Your duty manger Nguyen Hau Can who speaks very good English gave superb advice & service . Also the view from the privilege suite at night was magical. It was the staff who could all speak a few words of English & always smiled that made the stay so pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger Knowlton, Thank you for great review about your experience at the Grand Mercure Danang. How wonderful to hear that you had enjoyed your stay here and everything met your expectation. It always pleasure to receive such a top score. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 2199630.00 VND Non member rate
From 2199630.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 2.5 km Premier Village Danang Resort - Managed by AccorHotels
Premier Village Danang Resort - Managed by AccorHotels
From
From 511.00 USD Non member rate
From 511.00 USD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.6 km Pullman Danang Beach Resort
Pullman Danang Beach Resort Hotel
From
From 5351500.00 VND Non member rate
From 5351500.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.2 km Novotel Danang Premier Han River
Novotel Danang Premier Han River Hotel
From
From 3370000.00 VND Non member rate
From 3370000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 22 km Hotel Royal Hoi An - MGallery by Sofitel
Hotel Royal Hoi An - MGallery by Sofitel
From
From 2598400.00 VND Non member rate
From 2598400.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in DANANG
See rates