Grand Mercure Danang 5 stars

TripAdvisor rating 4.5/5 1,488 reviews
Grand Mercure Danang
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Hotel extras

  • Discover our 3 restaurants with International and Chinese cuisine, seafood & steakhouse Grill

  • Relax at the outdoor swimming pool

  • Enjoy the blissful pampering of our world-class Karma Spa venue and fitness center

  • Unwind at the Privilege Lounge with unparalleled vista

  • 5 meeting rooms feature generous natural lighting and a 433-square-meter Grand Ballroom

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Grand Mercure Danang

Lot A1 Zone of the Villas of
Green Island
Hoa Cuong Bac Hai Chau District
84511
danang
viet nam

Tel: +842363797777

Fax: (+84)236/3797797

Contact email

Check-in from 14h00

Check out up to 12h00

  • Da Nang Station :   HCMC/Hanoi Da Nang City

  • By plane

    DANANG INTERNATIONAL AIRPORT At 2km / 1.24 miles

  • By train

    DANANG RAILWAY STATION At 4km / 2 miles

  • By train

    DANANG STATION At 4km / 2.49 miles

GPS :16.048371, 108.227005

Our accommodations

Our modern hotel consists of 272 rooms featuring breathtaking river or mountain views: 200 Superior rooms, 52 Deluxe rooms, and 20 Suites. Each combines stunning modern design with state-of-the-art services and locally sourced amenities.

Superior Room 1 King Size Bed

  • Max. number of persons: x3
  • Area: From 26
  • Views: Mountain view, City side, River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Superior Room with 2 single beds

  • Max. number of persons: x2
  • Area: From 26
  • Views: Mountain view, City side, River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Deluxe 1 King Bed Privilege Club

  • Max. number of persons: x3
  • Area: From 26
  • Views: City side, River side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Deluxe Room with 2 single beds, Executive Floor

  • Max. number of persons: x2
  • Area: From 26
  • Views: Mountain view, City side, River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Deluxe Suite 1 King Bed and 1 Sofa

  • Max. number of persons: x4
  • Area: From 52
  • Views: City side, River side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Our restaurants and bars

THE GOLDEN DRAGON

Type of cuisine: Regional

Tease your taste bud with authentic Cantonese cuisine in this Chinese style restaurant. Open daily for lunch and dinner, private dining rooms are also available for extra privacy. The famous must try Dim Sum is available on weekends.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA RIVE GAUCHE

Type of cuisine: International

Located on the ground floor and overlooking the pool, The Rive Gauche is an all-day dining restaurant offering international cuisines in an Ala carte brasserie dining style with sumptuous buffet breakfast served daily.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE VERANDA GRILL

Type of cuisine: Barbecue

Set in a "jardin d'hiver" atmosphere, the first restaurant in Danang to introduce the "meatball" concept. The Veranda Grill serves on ice or chargrilled seafood platters and meat cuts all cooked to your liking on our specially custom made charcoal grill.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NIRVANA

Photo non contractuelle / Strictly non binding

Nirvana bar is a best place to meet or simply un-wind after a long day. Located on the hotel lobby with stunning views of the river and pool, this bar offers extensive drink including the Grand Vins wines selections, coffee, tea and all day snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRIVILEGE LOUNGE

Photo non contractuelle / Strictly non binding

The Privilege Lounge located on the 21st Floor, is truly a perfect space for discerning guests who are looking for elite and personalized services. Opening from 6:30 am to 10 pm, the Privilege Lounge will pamper you with its chic and generous benefits.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 433 m²

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 340 people

Find out more
Grand Mercure Danang Meeting Room

Our guest reviews for
Grand Mercure Danang

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,687 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,488 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

A good 2 weeks

Customer review rating 4.5/5

Sk Business - 16/04/2019 AccorHotels certified review

Very enjoyable.

Relaxed

Customer review rating 4.5/5

C. C. Y. Business - 15/04/2019 AccorHotels certified review

Room is really good, however, the bathing water is not hot enough.

We felt like royalty.

Customer review rating 4.5/5

Peter A. A. M. A. Couples - 13/04/2019 AccorHotels certified review

First class the training at Accor must be excellent all the staff could not be faulted from top to bottom. our first stay was superb and the second the same so no drop in standard.

a wonderful 2 night stay

Customer review rating 4.5/5

Karl G. Couples - 02/04/2019 AccorHotels certified review

From arrival everything was fantastic. the staff were extremely helpful and very polite.

Dear Mr. Andrew g. Karl, We really appreciated your loyalty to Accorhotels, it is our honor to have you here and it is always a pleasure to receive such a top score from an elite member. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Huynh Tan Viet (Mr.) Guest Experience Team
Customer review rating 4.5/5

Maurice Solo - 01/04/2019 AccorHotels certified review

It was a pleasant experience! The staff is very dedicated and helpful.

Dear Mr. Maurizio T., First of all, We really appreciate your loyalty to Accorhotels.Then, We are glad to read that our hotel had met your expectation and able to give you a comfortable stay. Such a pleasure to share it with the team. We will continuously strive to do our best and extend a magnifique guest experience. Hopefully, we will have have a chance welcome you back to our hotel in near future. Sincerely, Huynh Tan Viet (Mr.) Guest Experience Team

Hotel room was too noisy. You do not have the sound proof room and the guests from the neighbour room were very noisy

TripAdvisor rating 4.5/5

Quest38479157423 Business - 31/03/2019 TripAdvisor review

2 nights were just ok. The room was not qualified for the executive floor. Noisy too. The wall was not sound proof built so i could hear every word from the room nearby. The business lounge was good but your staff chatting loudly, which i could not enjoy totally the privacy during my breakfast.

Dear Quest38479157423, Thank you for taking the time to review your recent stay at the Grand Mercure Danang. I am sorry that your experience did not meet your expectations. Please assured that your feedback had been shared to our relevant departments to reviewing the sound proofing standard and staff performance also. Hopefully, we will have a chance to bring a better experience at your next stay with us. We sincerely look forward to an opportunity to welcome you back and be of service once again. With grand regards, Tran Thi Minh Thao (Ms.) Acting Assistance Guest Experience Manager

Extremely satisfied

Customer review rating 4.5/5

Ved P. S. Business - 27/03/2019 AccorHotels certified review

The location of the hotel is excellent. The staff also very courteous and soft spoken. Moreover, the food quality and quantity was very well and appreciable.

Excellent Service & great facility

Customer review rating 4.5/5

Tobin G. Business - 25/03/2019 AccorHotels certified review

The hotel is very clean and modern. Staff are attentive and good. Gym is excellent. Breakfast is amazing.

Dear Mr. Tobin G, There is nothing more happy than reading compliments about the hotel from the staff to gym and breakfast as well. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hopefully, we will have a chance welcome you back to our hotel in near future. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistance Guest Experience Manager
Customer review rating 4.5/5

K. K. Business - 25/03/2019 AccorHotels certified review

Very good experience. Most of the staffs are extremely friendly and helpful (except one). The room is reasonable size and clear. It will be good if shoes clearing material is available. The sleepers don't have packing so not sure they were used by previous customer or not. If so, it doesn't seem very hygienic.

Dear Mr. King Kong, Thank you for great review about your experience at the Grand Mercure Danang. There is nothing would make us more happy than reading such a review like yours. It thrills me to see that you enjoyed your time with us. Our team takes great pride in delivering an exceptional service for all of our guests and will be delighted to see that you had such a good experience. Beside that, your sharing about sleeper packing had been shared to relevant departments as well as management team for further discussion. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again and I'm waiting to see you again soon for another journey. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistance Guest Experience Manager

excellent

Customer review rating 4.5/5

Michele F. Couples - 25/03/2019 AccorHotels certified review

excellent in every way

Dear Mrs. Michele f., Thank you very much for your kind comments We are super happy to be rated as "excellent". Your praise to our staff will definitely motivate us to continue their hard work to please all of our guests. We hope to have an opportunity to welcome you back to our hotel again soon! Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistance Guest Experience Manager

good service

Customer review rating 4.5/5

Eunice Business - 24/03/2019 AccorHotels certified review

good service provided by front desk and house keeping staff

Dear Mrs. Eunice,, Thank you for taking the time to share your experience about your stay at Grand Mercure Danang. Hopefully, we will have a chance welcome you back to our hotel in near future. Warmest regards, Tran Thi Minh Thao (Ms.) Acting Assistance Guest Experience Manager

Service

Customer review rating 4.5/5

Allysia Business - 23/03/2019 AccorHotels certified review

Great service and clean

Dear Mrs. Allysia, We glad to read that our hotel had met your expectation and able to give you a comfortable stay. Thank you once again to share your heartwarming feedback and we do look forward to welcome you back in the near future Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistance Guest Experience Manager

Good hotel

Customer review rating 4.5/5

Chung N. Business - 22/03/2019 AccorHotels certified review

I did enjoy my stay.

Very satisfied

Customer review rating 4.5/5

Randy R. R. Solo - 21/03/2019 AccorHotels certified review

From the driver who pick me up to the reception all of them is very accomodating. The room is very comfortable and relaxing with a great view.

Dear Mr. Randy Rafe R., Thank you for taking the time to leave such wonderful feedback. We're thrilled that you had a enjoy stay with our comfortable room and relaxing with great view. We truly appreciate all of your feedback and we’re excited to welcome you back to Grand Mercure Danang soon. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistance Guest Experience Manager

Good hotel for Japanese

Customer review rating 4.5/5

Anonymous Friends - 21/03/2019 AccorHotels certified review

Thank for having Japanese speaking staff and very helpful

Dear Ms. Kazumi, We glad to read that our hotel had met your expectation and able to give you a comfortable stay with our helpful Japanese speaking staff. It is always a big encouragement to motivate our team member to keep up the standard. Thank you once again to share your heartwarming feedback and we do look forward to welcome you back in the near future Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistance Guest Experience Manager

Super friendly

Customer review rating 4.5/5

Jenny Couples - 21/03/2019 AccorHotels certified review

Everything was perfect.

Dear Ms. Jenny, Thank you for great review about your experience at the Grand Mercure Danang. We happy to hear that you had enjoyed stay here and everything had met your expectation. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistance Guest Experience Manager

Atmosphere

Customer review rating 4.5/5

Su Business - 20/03/2019 AccorHotels certified review

Clean. And great helpful staff

Dear Surasak K., We are very much appreciated your great review regarding your experience at Grand Mercure Danang. We wish you all the best with your future travels and look forward to welcoming you back soon. Sincerely, Tran Thi Minh Thao (Ms.) Guest Relation Supervisor
Customer review rating 4.5/5

Manuel F. Friends - 17/03/2019 AccorHotels certified review

Very good

Dear Mr. Manuel F., Thank you for taking the time to share your experience about your stay at Grand Mercure Danang. Hopefully, we will have a chance welcome you back to our hotel in near future. Warmest regards, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Very accommodating staff, extremely helpful and friendly.

Customer review rating 4.5/5

Eva M. Friends - 13/03/2019 AccorHotels certified review

The hotel facilities are very good, the swimming pool was great to help cool down during the hot weather. We enjoyed a massage at the spa and were able to avail of an international womens day discount which was fantastic. The staff at this hotel are very friendly and helpful and definitely added to our stay.

Dear Mrs. Eva M., Thank you for taking time to share your experience regard your recently stay at the Grand Mercure Danang. I am delighted to hear that you had a great stay at the hotel and were satisfied with the level of service provided by Grand Mercure Danang. Looking forward to welcoming you back to our little island Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Good staff

Customer review rating 4.5/5

Anonymous Families - 08/03/2019 AccorHotels certified review

It was very nice stay. When I went to breakfast with my family. Thank you for taking care of a lot of things. The staff were always kind. Thank you especially for the F&B manager, outlet manager and the korean F&B manager.

Dear L. SooBin, We really appreciated your loyalty to Accorhotels, it is our honor to have you here and it is always a pleasure to receive such a top score from an elite member. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Huynh Tan Viet (Mr.) Guest Experience Team
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