Hotel - ibis London Shepherds Bush - Hammersmith
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Ibis Hotel Hotel

ibis London Shepherds Bush - Hammersmith Hotel

3-5 Rockley road 
W14 0DJ  LONDON
UNITED KINGDOM

1,930 reviews
TripAdvisor Rating Based on 1,930 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Free Wi-Fi

  • 128 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
    • 220/240 V AC
    • Air Cooling System
    • Automatic air control
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 2,049 reviews

Our guest reviews for ibis London Shepherds Bush - Hammersmith

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,930 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Julie Friends - 16/07/2017
« Fabulous »

Very comfortable with a fabulous breakfast.

AccorHotels certified review
Tm Families - 14/07/2017
« Good »

Great showers, staff very helpful and polite, breakfast surprisingly good. One important niggle - pillows not good and mattress could be better. Tv terrible - difficult to use and why not offer full freeview menu.

AccorHotels certified review
Anonymous Solo - 13/07/2017
« Okay »

Staff were nice, mostly friendly and helpful. My booking was for bed and breakfast but hotel info,just showed too only. I had to argue a bit but they honoured the breakfast bit with good grace in the end, when they decided what to do. Tv picture was intermittently disrupted. Room was okay and clean. Breakfast was okay too. Good experience on the whole

AccorHotels certified review
Abbas S. Solo - 12/07/2017
« Fantastic Location , great staff ,  »

I like the hotel and location very convenient to access the tube and also Westfield mall is just minutes away... just really annoyed with the elevator which needed several attempts to get the thing running !!! I liked teh bar and restaurant in the hotel as well.

AccorHotels certified review
Fran Couples - 11/07/2017
« Great value stay. »

Very comfortable accommodation. Clean and welcoming with all you could want for an overnight or two. Took advantage of the breakfast option which was of a high quality with a lot of choice. Would definitely stay again.

AccorHotels certified review
Dovile Families - 10/07/2017
« Great experience »

Really enjoyed our one night stay in this hotel. All the public areas&room at the hotel was nice and clean; staff very friendly and helpful; breakfast perfect! Would recommend Ibis Shepherds Bush to anyone visiting London or surrounding areas, and we definitely coming back to this hotel!

AccorHotels certified review
Mrs J. G. Friends - 10/07/2017
« Very nice and clean »

The staff are friendly and very helpful

AccorHotels certified review
Anonymous Families - 08/07/2017

Comfortable bed. Quite room. Great location

AccorHotels certified review
Rodney Business - 06/07/2017
« good value and good location »

very comfortable

AccorHotels certified review
Martin G. Couples - 06/07/2017
« No issues at all »

Hotel ideal placed for our stay - visiting Hyde Park for a concert. 5 min walk from Shepherds Bush tube station. Hotel very clean and modern. Room was very bright and had all we needed. Only dealt with staff on arrival and departure but were very pleasant on both occasions. Would definitely stay here again.

AccorHotels certified review
Aloysius Couples - 06/07/2017
« Linen is dirty. So are the spare pillows »

Overall is great, less the dirty linen and pillows.

AccorHotels certified review
Anonymous Friends - 04/07/2017

We had very good expirience. Good service,nice facilities.

AccorHotels certified review
Tor E. Families - 04/07/2017
« Satisfied »

Good service, Cleaning and staff.

AccorHotels certified review
Johan Families - 04/07/2017
« Great and friendly staff in good hotel on perfect location to visit London »

From the check-in until our departure it was the staff of the hotel making the difference. Very friendly and helpful. Counterless check-in is easy and fast, breakfast is very nice and 24/7 kitchen service is super. The rooms are standard Ibis rooms, so you know what you get for your money. Will certainly come back again.

AccorHotels certified review
Anonymous Couples - 04/07/2017
« Comfortable easy access »

Clean comfortable rooms . Excellent breakfast and polite helpful staff.

AccorHotels certified review
N/a Business - 04/07/2017
« Check in staff badly in need of retraining - discourteous »

Check in staff badly in need of retraining - discourteous Bathroom like blue ibis in France (second rate)

AccorHotels certified review
Overseas V. Couples - 03/07/2017
« Convenient place for visiting London »

The hotel was fine and in a great location and very close to the tube to get into central London. The room was good, however the bathroom was tiny with no fan so the towels never dried. Consequently we had to ask for fresh towels regularly. The staff were lovely and very willing to offer any assistance. Breakfast was great with lots of hot and cold choices, the only problem being that it was often overcrowded with guests. As many tour groups seem to use Ibis, it was often hard to find a seat at breakfast depending on what time you came down. Overall it was a comfortable and convenient place to stay in London.

AccorHotels certified review
Mariana D. Couples - 03/07/2017
« Friendly service, simple rooms, clean, easy, functional, no frills, no hassle. Exactly what we needed! Fantastic Breakfast! »

Friendly helpful staff! Great breakfast! Simple, comfortable rooms. Close to Shepherd Bush Tube Station. We had a great experience. Will stay here again next time we are in London. Just one note, this hotel is NOT located in Hammersmith, it is in Shepherds Bush. Lots of shopping and great restaurants nearby including sushi, vegan, Italian, Mediterranean, local, Mc Donalds, you name it...

AccorHotels certified review
Dario Families - 03/07/2017
« Great Accomodation »

Nice room, very quiet, good position

AccorHotels certified review
Mary H. Couples - 03/07/2017
« Comfortable hotel and excellent location. »

The room and bed were very comfortable, and the blackout blinds were great. The location was excellent. Breakfast could have been better - a few food items had run out and took a while to be replaced. Also, there were no mugs for coffee so we had to ask for some to be able to have a hot drink. We had paid for the VIP Shopping Break stay, which includes a voucher for the Westfield and complimentary drinks. We had to ask for these rather than the vouchers being provided at check in.

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