Hotel - ibis London Shepherds Bush - Hammersmith
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Shepherds Bush - Hammersmith Hotel

Our hotels AccorHotels
4.5/5 2,006 reviews
All hotels in London
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 69.00 GBP Non member rate
From 65.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Breakfast at ibis

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast at ibis
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Free Wi-Fi

  • 128 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
    • 220/240 V AC
    • Air Cooling System
    • Automatic air control
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 2,481 reviews

Our guest reviews for ibis London Shepherds Bush - Hammersmith

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,006 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 10/12/2017
« great location »

Great location but accommodation not even as good as a youth hostel. The room was incredibly basic and sparse, horrible vinyl on floor, hospitalised looking shower without instructions the size appeared to be for wheelchair access but the rails were in the wrong place and were not standardised plastic grips the shower head was too high for a wheelchair user and there was no seat and therefore it did not meet my needs as an able bodied person or those of a disabled person. Breakfast was okay and the staff did make me avocado on toast as no vegetarian options which was kind. The location was excellent for us, close to the tube, fast food and restaurants and the O2 empire.

AccorHotels certified review
Amir Business - 07/12/2017
« Well above expectations »

The rooms were nice, breakfast (coffee!!!) spectacular. Superb value for money

AccorHotels certified review
Paul Business - 05/12/2017
« Efficient and effective location in London »

The hotel is close to two underground stations and huge indoor shopping area. The breakfast is very good. And diner is also very acceptable. Hotel is clean and uses towels that are friendly for environment. Staff is very friendly and effective. I have been here some 12 times due to business meetings nearby. Always good expierencr. Safe choice.

AccorHotels certified review
Gege Friends - 05/12/2017
« Great stay »

It all was good! We asked for quiet rooms in the same floor than our friends and they do it!!! Great people and great value for the money

TripAdvisor review
1mazyad Couples - 05/12/2017
« Just "all"what you need in London »

The hotel is just perfect for the visit, walking distance from the Westfield mall, the underground/ bus station, the geeat Abu Zaad" restaurant. The staff were super friendly, welcoming, considerate (it was our anniversary, and they prepared a welcome drink)

Our hotel has responded to the review
Our hotel has responded to the review

Hello 1mazyad, I am so happy you enjoyed your anniversary with us, it was a real pleasure to meet you. Do not hesitate to let us know when you will come back. Warm regards

AccorHotels certified review
Savi Business - 04/12/2017
« Great location, Welcoming and Comfortable hotel »

Very friendly staff, clean room, though temperature adjustment could be improved. Very good breakfast. Slightly expensive but that could be comparable for the area or time of the year.

AccorHotels certified review
Anonymous Friends - 03/12/2017

Throughout whole experience was easy and enjoyable

AccorHotels certified review
Sandra Solo - 03/12/2017
« great location »

great location, great staff

AccorHotels certified review
Glenn T. Solo - 02/12/2017
« My London home away from home. »

After 5 stays here I know how the hotel operates; the ibis model is the 'Macdonalds' of the hotels world, and you either like it or you don't. The hotel is run by a capable, professional (and charming I must mention!) manager who has taken steps to improve the guest experience since she took over. I think my only niggle was the confusion my 2 consecutive separate bookings caused in their booking process. Overall, I can recommend the ibis Shepherds Bush for a London vacation base.

AccorHotels certified review
Andrew M. Business - 30/11/2017
« Excellent stay »

Excellent stay: comfortable bed, clean room, a varied breakfast. Fast check-in, equally fast check-out. No complaints at all.

AccorHotels certified review
Anonymous Solo - 29/11/2017
« Comfortable room with all necessities, but very gloomy area for drinks and meals, needs improvement. »

Reception helpful on arrival, always gave very prompt attention to my requests. I like Ibis “cabin style” rooms, ideal for one guest. However the reception and restaurant area of this hotel does not encourage one to use it, poorly lit and drab feeling. I like the location, near the tube station and Westfield shopping precinct with easy access to both for pedestrians, which is my reason for choosing to stay again despite the poor ambience.

TripAdvisor review
Couples - 29/11/2017
« great location »

Great location for West fields , clean tidy functional room, minimal staff ie receptionist doubled up as bar staff . I dont like the non bleached white sheets and pillow cases as they looked dirty i understand the ethical values but its not a choice i wish to see when i book a hotel room

Our hotel has responded to the review
Our hotel has responded to the review

Hello robertfB3530IH, Thanks a lot for your feedback and taking the time to let us know about your experience with us. I am sorry that you didn't enjoy our new linen, it is 100%natural and unbleached for a better comfort I am sorry that you didn't like it. Thanks a lot also for pointing the out the multi skills of our talents. As at the hotel we want to be more focus on people we realized with the team that it would be a good idea as it is possible in Shepherds bush, if our receptionist can be also behind the bar and the bar to the reception, so we always on Receptionist and one Barman. As we now are using mobile phones to check in and check out, it is something that we wanted to implement in order to be closer to our guest. We all hope to see you soon again and wish you wonderful day Warm regards

TripAdvisor review
Solo travel - 29/11/2017
« Simple hotel at great location »

This is a simple Ibis hotel at great location easily accessible by tube. Rooms are simple and clean, all you need for a short stay in London. Good value for money. Staff is very friendly. I did not have a breakfast, but I had it at another Ibis in London and it was great. They should have the same quality here.

Our hotel has responded to the review
Our hotel has responded to the review

Hello petra_chaloupkova, Thanks a lot for this nice compliment! I feel really proud to know that you loved the friendliness of the staff and I will definitely share your feedback with the team! I hope next time you will join us for breakfast:) Warm regards

AccorHotels certified review
Simon Z. Couples - 28/11/2017
« Great »

Very good, will definitely return

AccorHotels certified review
Ivan J. Solo - 28/11/2017
« Very comfortable »

Welcoming, polite. Good service

AccorHotels certified review
N/a Business - 27/11/2017
« Ok »

Room was comfortable if a little warm and unable to cool it down. Breakfasts were good but had to wait 15 minutes for service at the bar as there was one person and she was dealing with a customer issue.

AccorHotels certified review
Aris G. Families - 27/11/2017
« Extremely impressed by the hospitality and friendliness of the staff »

Extremely impressed by the friendliness of all the staff on duty on Saturday 25 and Sunday 26 November. They were very helpful and kind. We felt we were invited guests. The venue is very convenient and the rooms comfortable. We will be returning for sure!

AccorHotels certified review
Philip M. Solo - 27/11/2017
« Comfortable room, breakfast shambles »

The room was comfortable as I expect from Ibis, but breakfast was a shambles. First of all the breakfast room is inadequate for the number of guests. There was no cutlery, so some was brought for me from the kitchen. These were dirty. Each time I went to get clean cutlery, some more food and coffee, my breakfast things were cleared away.

AccorHotels certified review
Michael F. Couples - 27/11/2017
« VERY PELASANT; GREAT SERVICE »

Very central, comfortable and pleasant atmosphere. Extremely nice young staff to assist during the stay.

AccorHotels certified review
Chris Business - 27/11/2017
« The worst customer survey ever (the Ipsos Accor Loyalty Survey) »

The stay was OK - the feedback I want to give was regarding the Loyalty Card survey which was a terrible representation of your brand. 1. It was impossible to do on a mobile 2. It went on and on with lots of meaningless questions - I was loosing the will to live, and consequently just answered as quickly as I could without thinking about the question, which makes the whole exercise pointless 3. This is the survey you are giving to your highest value customers - not a group I imagine you would want to annoy 4. I would have given this feedback on the survey itself - but there was no opportunity 5. Has your CEO been asked to take the survey and experience what his customers had to - try it

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 69.00 GBP Non member rate
From 65.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 1.3 km Novotel London West
Novotel London West Hotel
From
From 98.00 GBP Non member rate
From 88.20 GBP Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.3 km ibis Styles London Kensington
ibis Styles London Kensington Hotel
From
From 56.50 GBP Non member rate
From 53.68 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.3 km Mercure London Kensington
Mercure London Kensington
From
From 89.49 GBP Non member rate
From 80.54 GBP Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.4 km ibis London Earls Court
ibis London Earls Court Hotel
From
From 60.00 GBP Non member rate
From 57.00 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in LONDON
See rates