Hotel - ibis London Shepherds Bush - Hammersmith
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Shepherds Bush - Hammersmith Hotel

4.5/5 2,188 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 107.00 GBP Non member rate
From 101.65 GBP Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine

Leisure and activities

  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Free Wi-Fi

  • 128 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 8 connecting rooms
    • 220/240 V AC
    • Air Cooling System
    • Automatic air control
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 3,454 reviews

Our guest reviews for ibis London Shepherds Bush - Hammersmith

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,188 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Nic Couples - 09/11/2018 AccorHotels certified review
« A perfect hotel to stay at for our city break »

Couldn’t fault the staff, very welcoming and helpful Ideal room Great breakfast Great location for access to London city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Francois Zissel, Assistant General Manager,

Andy S. Solo - 08/11/2018 AccorHotels certified review
« Very enjoyable good value and location »

Extremely welcoming and perfect for purpose of visit to London

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francois Zissel, Assistant General Manager

Lap O. L. Solo - 08/11/2018 AccorHotels certified review
« Mr »

It was wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francois Zissel, Assistant General Manager

Francisco S. Business - 08/11/2018 AccorHotels certified review
« I feel like home »

the receptionist was very very kind and helpfull (Rene)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francisco,, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I can tell you that Rene will be delighted to read your comment! Thank you again for sharing your experience, and we hope to have another chance to welcome you back soon.. Sincerely, Francois Zissel, Assistant General Manager

Mandy B. Couples - 06/11/2018 AccorHotels certified review
« Good budget stay »

The room was nice, clean and the bed was comfortable. We were made to feel welcome by the staff. In particular Alejandro and Rene. The only disappointing thing was breakfast. Some of the products were cold, in particular the hash browns.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you very much for taking the time to write a review following your stay with us and to share with us this feedback. I hope that you will give us another opportunity to welcome you back soon, Sincerely, Francois Zissel Assistant General Manager

Silke Friends - 05/11/2018 AccorHotels certified review
« Very good hotel next to Shepard Bush Station »

Everything was great. We enjoyed our stay very much. Breakfast is very good. Rooms are clean and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francois Zissel Assistant General Manager

N. H. Families - 05/11/2018 AccorHotels certified review
« Excellent staff perfection in a room! »

I honestly had the best stay the staff were so lovely all of them even the cleaning lady was so lovely the room was perfect spacious clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Wow I love your comment N.. I will definitely share it with our team. Thank you so much again and we hope to welcome you back soon. Best regards, Francois Zissel Assistant General Manager

S M. Solo - 04/11/2018 AccorHotels certified review
« Very comfortable clean. »

What made my stay was the extremely charming, efficient young staff that you choose. It makes all the difference.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francois Zissel, Assistant General Manager

S Couples - 04/11/2018 AccorHotels certified review
« Lovely staff »

The staff were so incredible in helping me. My stay was very last minute, after midnight, as I had landed in London that morning and had no where to go. The lady, I didn't get her name, was amazing in helping me reducing the night rate by 100 GBP as my stay would only be 7 hours as I was leaving by 8am that morning. The room was also very clean and slept very well :)

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francois Zissel Assistant General Manager

Business - 04/11/2018 TripAdvisor review
« Business Trip Short Stay »

Stayed for one night to attend one conference. One of the best Ibis hotel. Way ahead than many Ibis hotel in this area. Definitely recommend. newly built. cleanliness top notch. Short walk to restaurants and tube stations.

Our hotel has responded to the review
Our hotel has responded to the review

Many,many thanks for this amazing 5 stars review! Such a pleasure to read that we are for you one of the best Ibis Hotel. Hope we will have the chance to welcome you back soon! Yours sincerely, Francois Zissel Assistant General Manager

Anonymous Couples - 03/11/2018 AccorHotels certified review
« Easy friendly relaxing very welcoming staff so polite helpfull xx »

We will difinitely be staying with you again in the future hotel is lovely very clean tidy welcoming ,staff were lovely and happy and helpful ! Could not have made our stay with you any better ! Excellent breakfast in the mornning just what you need after going to a fields of NEPHILIM gig the night before so huge thumbs up from us xx ps great touch of having a welcoming basket of sweets on desk as you check in ! Nice sugar hit after your long journey ! Many thanks for having us we miss you already see you again take care xxxxxxxxx

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francois Zissel, Assistant General Manager,

Anonymous Friends - 01/11/2018 AccorHotels certified review
« Generally very good with a couple of flaws. »

All was great with staff, friendly and helpful. We had to move rooms twice the first night due to faulty toilet flushes. The staff were great but it was very inconvenient to get dressed and pack up the room. We ended up in a disabled room as it was the last twin room and this was fine but the shower effectively soaks the whole bathroom. Otherwise all was good, clean, and generally acceptable in the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you very much for taking the time to write a review following your stay with us and to share with us this feedback. I hope that you will give us another opportunity to welcome you back soon, Sincerely, Francois Zissel Assistant General Manager

Carol H. Couples - 01/11/2018 AccorHotels certified review
« Mrs »

Easy check in. Comfortable room. Luke warm cooked breakfast let you down.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you very much for taking the time to write a review following your stay with us and to share with us this feedback. I am sorry to read that we let you down with the breakfast. I hope that you will give us another opportunity to welcome you back soon, Sincerely, Francois Zissel Assistant General Manager

T J. Families - 01/11/2018 AccorHotels certified review

Clean and well serviced room. Friendly staff. Good location - BUT £18 for two gin and tonics was extortionate!

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you very much for taking the time to write a review following your stay with us and to share with us this feedback. I hope that you will give us another opportunity to welcome you back soon, Sincerely, Francois Zissel Assistant General Manager

Anonymous Couples - 01/11/2018 AccorHotels certified review
« basic,cleand room with helpfull staff »

The hotel was what it promised on the website, but over expensive for a "budget hotel"

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you very much for taking the time to write a review following your stay with us and to share with us this feedback. I hope that you will give us another opportunity to welcome you back soon, Sincerely, Francois Zissel Assistant General Manager

Anonymous Couples - 01/11/2018 AccorHotels certified review
« Effortless check in / check out. Friendly staff »

Everything we needed with no problems

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francois Zissel, Assistant General Manager

John L. Solo - 31/10/2018 AccorHotels certified review
« Ideal for my purpose »

The hotel was an ideal location for me as it was no more than a 10 minute walk from Shepherds Bush Tube Station.The room was clean and the bed comfortable and it was a good shower with plenty of room

Chloe Families - 31/10/2018 AccorHotels certified review
« Not a great stay! »

Booked a twin room and when I arrived to the room it was two beds pushed together that could not be separated! Was not impressed as paid more money to have to individual beds but that was not the case. On our last day our card had stopped working so we couldn’t use the lift. Not exactly the perfect stay!!

A. Business - 29/10/2018 AccorHotels certified review
« Comfortable stay as usual »

Room was comfortable and functional. Breakfast could have been much better. Staff are friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, Thank you very much for taking the time to write a review following your stay with us and to share with us this feedback. I hope that you will give us another opportunity to welcome you back soon, Sincerely, Francois Zissel Assistant General Manager

Kath J. Friends - 26/10/2018 AccorHotels certified review
« ANOTHER GREAT STAY »

We select the Ibis Shepherds Bush each time we visit London. Access to transport is terrific, great places to dine within a bus ride not to mention the helpfulness of the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, Many thanks for this great comment. It is always such a pleasure to receive a positive feedback from a regular guest. We hope to welcome you back soon. Yours sincerely, Francois - Assistant General Manager

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