Hotel - ibis Hong Kong Central & Sheung Wan
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ibis Hong Kong Central & Sheung Wan Hotel

4.0/5 3,979 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our rooms

  • 550 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 10,368 reviews

Our guest reviews for ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,979 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Andrew P. Couples - 19/03/2019 AccorHotels certified review
« Excellent - fulfilled our needs exactly. »

Stayed for two nights as a stopover between NZ and UK. Our room on the 25th floor had a superb view of the waterfront. Have never spent so much time looking out of a window. The bed was very comfortable and there was no residual noise from the rest of the hotel. The best designed bathroom ever, shower brilliant, and everything we needed. Plenty to choose from for breakfast.Only one tiny tiny gripe - it took two days to get used to the quirky lift system, so went up and down a few times, but overall an excellent stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew P., Thank you very much for your positive review related to your recent stay with us. It is our great pleasure to learn that you had an excellent experience and your expectation was fulfilled. Your acknowledgement and kind remarks were shared with the team and we all felt encouraged after reading them. Regarding the lift system, it is sad that we could not change it shortly due to the structural constrain, however, we will put it in our priority list when our refurbishment project comes. We cannot wait to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Friends - 19/03/2019 AccorHotels certified review

Was overall good but felt there was bed bugs as got loads of bites

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your feedback related to your stay with us. Firstly, we are glad that your overall experience was fine. However, we are sorry to learn to about the room condition. After reading your feedback, we checked the room again and nothing suspicious was found. In addition, we arranged the Pest Control Company to do the inspection for the room. Please do not hesitate to let us know your concerns and comments during your stay, so that we could rectify the situation and make your stay more enjoyable. We look forward to welcoming you back again soon. Kind regards, Simone Hansen (Ms) General Manager

Nadine Couples - 18/03/2019 AccorHotels certified review
« Great hotel! »

Great hotel. Easy location to explore from, great views from the harbour view room, buffet breakfast was fantastic, staff very friendly and helpful! Thanks for a lovely stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nadine, We very much appreciate your comments regarding your recent stay with us. It is our great pleasure to receive positive feedback. Your kind remarks about our service, view and breakfast were shared with the team for encouragement. We will keep the good work and make improvement, aiming to make your future stays to be perfect. Thank you again for sharing your experience, and we cannot wait to be at your services soon. Kind regards, Simone Hansen (Ms) General Manager

Peter T. Business - 18/03/2019 AccorHotels certified review
« Good location, good service. »

Experience was fine. Clean, helpful service. Well located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter T., Thank you very much for your feedback related to your recent stay with us. It is glad to receive your appreciation towards our location and services. The team felt motivated to receive your positive comments. We will keep improving and hope to make your future stays to be perfect. Thank you again for sharing your experience, and we look forward to be at your services again. Kind regards, Simone Hansen (Ms) General Manager

John S. Couples - 18/03/2019 AccorHotels certified review
« excellent »

excelent

Our hotel has responded to the review
Our hotel has responded to the review

Dear john s., Thank you very much for your loyalty and feedback related to your recent stay. It is honoured to learn that you had a great experience and gave full score for the previous stay. It is our aim to provide the best services at the best price for our guests. We thanked again for the positive review and cannot wait to welcome you back soon. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Couples - 18/03/2019 AccorHotels certified review
« Decided not to come again »

Not worth of the paid price

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your feedback related to your recent stay with us. It is sorry to learn that your overall experience did not meet your expectation and you found that it was not value for money. Please contact our front line staff for any situation encountered during your stay, so that we could rectify it if any and make your stay to be more enjoyable. We sincerely hope that you will give us another opportunity to be at your services again. Kind regards, Simone Hansen (Ms) General Manager

Ingeabadi Couples - 17/03/2019 AccorHotels certified review
« The Right Place To Start Explore Hong Kong »

We're so happy to stay in this hotel. We just had 3 days 2 nights in Hong Kong and we have plenty agenda, many places to visit and this hotel is just 5 - 10 minutes away from Sai Ying Pun MRT station, Trem Station at the front door and bus station just 5 minutes - all by walking. So we like to go out in the morning, back for afternoon nap then explore Hong Kong again in the evening. We have a harbor view which is amazing. We get the information about Hong Kong - Symphony Of Lights from the message we read at the skyscraper building. You'll understand what I mean once you get there. All the facility in the room works perfectly. The WiFi is fast. I always love Ibis because they minimalist but still provide what a traveler need. Oh yeah, they have Starbucks at the first floor, 7 eleven next door and Wellcome Store just 5 minutes away by walking. No need to worries about snacks and drink. The receptionist also work very fast and very efficient. Thank you for the great experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear IngeAbadi, Thank you very much for your loyalty and giving us feedback related to your stay. It is always a pleasure to receive positive feedback. We were delighted to learn that you were happy with our location and nearby transportation. We all felt motivated to know that you had a wonderful stay. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms.) General Manager

Andrew T. Solo - 16/03/2019 AccorHotels certified review
« Usual Ibis standards »

The hotel was of the usual Ibis standards, well maintained and clean, with friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew T., Thank you very much for sharing the feedback related to your recent stay. It is my great pleasure to receive positive score on most of the areas and learnt that you enjoyed the stay. Your acknowledgement towards our services and cleanliness was shared with the team so as to give them motivation. We will keep improving and hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Simone Hansen (Ms) General Manager

Angela W. Couples - 16/03/2019 AccorHotels certified review
« Comfortable roomy in lively area of city »

Felt comfortable and safe. Small room, but as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela, Thank you very much for your comments related to your recent stay. I am grateful to see that you enjoyed the stay. Guests’ safety and satisfaction always come as our first priority and it is glad that the team did a good job in making you have a safe and comfortable stay. Your acknowledgement will be shared with the team so as to give them motivation. In addition, we will keep improving and make your future stays be excellent one. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Solo - 15/03/2019 AccorHotels certified review
« Good »

Easy check-in, check-out, comfortable & clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your support to Le Club Accorhotels Loyalty program and sharing your experience with us. I am happy and grateful to hear that your overall experience was good. Your acknowledgement towards the room cleanliness and smooth check-in & out was shared with the team so as to give them encouragement to keep the good work. Thanks again for your feedback and we cannot wait to serve you in a not distant future. Kind regards, Simone Hansen (Ms.) General Manager

Couples - 15/03/2019 TripAdvisor review
« Improved service »

This is our second stay for the week after returning from a short trip to Macau. The reception staff is courteous unlike our earlier experience. Not sure if it was due to my earlier feedback. Anyway, it's encouraging. Room is spacious by Hong Kong standard and has all the basic amenities . The 2 area for improvement : 1. Need smarter elevator. For a few instances we had it zoomed past us without stopping or stayed put without coming up/down!!! 2. Room 1410 shower room floor is not properly leveled and caused water accumulation.

Dave L. Couples - 14/03/2019 AccorHotels certified review
« Great location »

Great location, easy access from and to the airport using airport express then the free shuttle bus line H2. Comfortable, clean rooms and surrounded by a good choice of places to eat and drink

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave L, Thank you very much for your review related to your recent stay with us. We are glad to learn that your overall experience met your expectation, especially was fond of of location. Our Housekeeping team was happy to receive your positive feedback about the room cleanliness. We will keep improving and hope to make your future stays to be perfect. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

K. Business - 14/03/2019 AccorHotels certified review
« SATISFIED »

NOT BAD

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., Thank you very much for your feedback related to your recent stay. I am glad to see that your overall staying experience was satisfied. However, please accept my sincerest apology regarding the cleanliness was not up to your standard. At ibis, we always strive to provide the best services at the best price. The concerned department heads will take appropriate measures to improve the quality. More training will be conducted and the frequency of spot checking the room cleanliness will be increased as well. We sincerely hope that you will give us another opportunity to better serve you. Kind regards, Simone Hansen (Ms) General Manager

Michael S. Couples - 13/03/2019 AccorHotels certified review
« Very comfortable and convenient stay »

We stayed for 1 night and found the hotel to be neat and tidy and very comfortable. Staff were friendly and helpful. The location is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael S., Thank you very much for loyalty and sharing your experience with us related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our location convenient, room was comfortable and service was great. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Jl Families - 13/03/2019 AccorHotels certified review
« Comfortable Beds »

Friendly staff, good location and comfortable beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JL, Thank you very much for your loyalty and comprehensive feedback related to your recent stay. I am delighted to receive your positive comments on most of the area and found the stay was a great one. It is great to see that you found the location was good and staff was friendly. Overall, the stay was a great value of money. Your review was shared with the team so as to give them motivation to keep the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Solo - 13/03/2019 AccorHotels certified review
« Great Location and a Greap price. »

This hotel is on the H2 Line for the Airport Express Bus service from the Hong Kong station. It's also a short walk to many IFC Mall. Very basic hotel that charges to make local and 800 calls.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your loyalty and feedback related to your recent stay with us. It is glad to see that you liked our location and overall experience met your expectation. Guests are welcome to make HK local call free of charge, but for the toll free number and international calls, there will be a charge. Please feel free to contact our Front Office Team for the price details. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Solo - 13/03/2019 AccorHotels certified review

Generally okay, but there was strong clorox smell on my level in the afternoon which was not so pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your feedback related to your recent stay with us. It is sorry to learn about the unpleasant smell in the room. Your comment was shared with our Executive Housekeeping for further investigation and handling. Please feel free to contact our housekeeping team for assistance during your stay so that we could rectify the situation and make your stay more enjoyable. We look forward to welcome you back soon. Kind regards, Simone Hansen (Ms) General Manager

Richard B. Business - 12/03/2019 AccorHotels certified review
« Convenient location in HK. »

Good location, average facilities, bed was hard - but OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard B, Thank you very much for your continuous support to the loyalty program and sharing your review related to your recent stay with us. It is glad that you liked our hotel location and found it was convenient. Regarding the bed comfort, we purchased some softer topper and we have noticed about your preference, and will prepare it for your future stays. Please feel free to contact our Housekeeping team regarding any comments about the room during your stay, so that we can rectify the situation and make your stay to be more enjoyable. Thank you again for sharing your experience, and we cannot wait to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Business - 12/03/2019 TripAdvisor review
« Lovely hotel »

Everything you need, and the location is wonderful. Tram line is close by. Short walk to great restaurants and stores. Staff are very friendly. Room has everything you need to make your stay away from home comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear kaybee9000, Thank you for choosing ibis Hong Kong Central & Sheung Wan Hotel during your recent visit. I am pleased to read that you appreciated our location, neighborhood, staff and guest room. Sheung Wan is an interesting place which blends with east and west. You can find the historical buildings, art galleries, museum and also modern restaurants in the area around the hotel. As you mention we have great eateries and stores nearby, I suggest you can approach our staff at Front Office the next time as we are more than happy to share interesting spots nearby with you. I am thankful for your positive comments on our staff members, who take their roles in our industry very seriously and do their best to provide that quality customer service our guests expect. We truly value the support you have given us and we certainly look forward to welcoming you back very soon. Kind Regards, Simone Hansen General Manager

Mike Families - 11/03/2019 AccorHotels certified review
« The hotel is conveniently located to shops and the MTR with many local shops nearby selling dried foodstuffs. »

Staff knowledgeable and courteous about local travel and site seeing conditions with some tips for the beginners in Hong Kong. Morning food buffet of a good standard with a large variety of choices to suit all tastes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, Thank you very much for your loyalty and sharing your review related to your recent stay with us. It is glad to see that your overall experience met your expectation. In particular, your acknowledgement towards the services and breakfast was shared with the team for encouragement. It serves as great motivation for us all to keep improving. We will work hard and make your future stays to be perfect. We look forward to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

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