Hotel - ibis Hong Kong Central & Sheung Wan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hong Kong Central & Sheung Wan Hotel

4.0/5 3,765 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our rooms

  • 550 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 9,197 reviews

Our guest reviews for ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,765 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mark Couples - 12/09/2018 AccorHotels certified review
« Great view, professional staff and a good location. »

Great view from a corner room with facilities good for the price. Staff helpful and the location was good given Hong Kong’s excellent transport system.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay and found our staff helpful. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Janet T. Friends - 12/09/2018 AccorHotels certified review
« Strategic location and very friendly service staffs »

Thank you for placing us on high floors. All my girlfriends were delighted to have the harbour view throughout the stay and even considered to stay with the hotel again in future. To add, there is a free shuttle service from Hong Kong station to the hotel too. Overall, it was a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet T., Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay, and you felt happy about the stay. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Maria Friends - 12/09/2018 AccorHotels certified review
« Helpful staff, clean room, great value »

As above!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay, and found our staff helpful. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Leora Couples - 12/09/2018 AccorHotels certified review
« Good hotel in central location »

We had no complaints. It would have been nice to have a microwave in the room. We were happy we upgraded to a slightly bigger room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leora, Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay, and you felt happy about the stay. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Cj Friends - 12/09/2018 AccorHotels certified review
« Short Holiday »

Great & Excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear C J, Thank you very much for your loyalty and positive comments related to your recent stay with us. It is encouraging to receive you full score review and learnt that you had a great short holiday. The team and I will keep improving and make sure your future stay is with excellent experience as well. We look forward to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

Eric A. Friends - 11/09/2018 AccorHotels certified review
« Perfect for our purposes! »

Always pay for the harbour view room and request a high room to provide best views! Breakfast is good start to the day. Tram stop out the front, so transport is at the door step. Good base fur visiting HK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric A, Thank you very much for your loyalty and feedback related to your recent stay. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments on most of the areas. Your acknowledgement, especially about the transportation, breakfast and the harbour view. Your feed back were shared with the team, so as to give them motivation for keeping the improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Tristin Friends - 11/09/2018 AccorHotels certified review
« Excellent location and good quality facilities. »

The hotel is in a great location, with easy access to the tram and a short walk to 2 MTR stations. The room was clean, tidy and lovely. The bed was really firm but they offered to give us an extra mattress topper which was great. There is no room service however, you can order and collect food yourself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tristin, Thank you very much for your loyalty and feedback related to your recent stay. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments on most of the areas. Your acknowledgement, especially about the staff and facilities were shared with the team, so as to give them motivation for keeping the improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Blank Friends - 11/09/2018 AccorHotels certified review
« fine, not amazing, not terrible »

it was fine, fairly cheap so didn't expect much. Beds are too hard, no international power plugs

Our hotel has responded to the review
Our hotel has responded to the review

Dear blank, Thank you for taking time to share your comments about your recent stay with us. It is grateful to see that your experience met your expectation and it was fine. Regarding your feedback of the bed, we have extra soft toppers available and feel free to contact our Housekeeping team for the arrangement. For the plugs, we have adapters for guests as well. Thanks again sharing your experience with us and hope to be at your services soon. Kind regards, Simone Hansen (Ms) General Manager

Couples - 11/09/2018 TripAdvisor review
« Excellent staff,great views,room a bit tired »

Proactive emails from the hotel offering various options for rooms and checkin.We opted for early check in and a higher floor with magnificent harbour views.Bathroom paintwork not great and shower didn’t drain very quickly.Aircon main issue as the cold air blasted onto one side of the bed.Management very good and offered to move us but we only had one night and early start so opted to stay put and turn cold air off.More tea and coffee sachets would have been good though.The bar/ small restaurant did a great job on chips and a Cosmopolitan but limited menu and non vegetarian ( the sandwich with salad not available)

Anthony Couples - 10/09/2018 AccorHotels certified review
« After some initial problems with harbour view room we were given a room with excellent views. »

Very relaxing stay. good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, Thank you very much for your loyalty and comprehensive feedback related to your recent stay. I am delighted to receive your positive comments on most of the area and found the stay was a great one. It is great to see that you found the view was great and breakfast was good. Overall, the stay was a great value of money. Your review was shared with the team so as to give them motivation to keep the good work. Thanks again for your comments and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Billy Families - 10/09/2018 AccorHotels certified review
« good location and helpful staff »

stayed in this hotel for 3 nights with family of 2 children. we booked the 25m2 studio room, the largest room they have, and we didnt regret. it still has enough space for the baby cot for our two-yr old daughter, and the main bed was enough for three of us, including our 6-yr old boy. all the staff were very friendly and helpful. Francis the F&B manager was kind and attentive to quickly offered us the baby chair once we arrived at the restaurant for breakfast. when we wanted to hail a cab, the hotel staff on the ground floor (hotel lobby is on the 5th floor) asked us to wait inside. 5 mins later he came back to us and told us that the taxi has arrived. during check out, the receptionist offered us to call the taxi. she also informed us the estimated cost for the taxi going to Disneyland. the hotel location is quite strategic. There is a tram station 20 m from the hotel, and the nearest MTR station is at Sai Ying Pun station exit A2, 350m from the hotel. but we didnt know this, so we went to Sheung Wan station, 550m from the hotel. there's a starbucks coffee on the ground floor which opens until 10pm, and there's a 7-11 store just behind the hotel building. if you want to look for bigger convenient store, there is a Wellcome store 100m from hotel. a money changer with competitive rate is just across the street. all in al, it was a pleasant stay, and we might probably rebook this hotel again when visiting Hong Kong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Billy, Thank you very much for loyalty and sharing your experience with us related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our location convenient and service was great. Especially to Mr. Francis, our F&B Supervisor. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Gail Families - 10/09/2018 AccorHotels certified review

Overall good experience only marked down because the room was small and the shower stall tiny. Staff were courteous check in and out process quick. Good selection of buffet breakfast items. Room clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gail, Thank you very much for your loyalty and time to give us the comprehensive feedback related to your recent stay. Firstly, I am happy to see your acknowledgement towards the efficient services of Front Office Team, breakfast selection and room cleanliness. Regarding the room size, it is suggested booking our Studio room, which is 25sqm. It is believed that you will feel more spacious. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Daniel Solo - 10/09/2018 AccorHotels certified review
« Nice Hotel »

Except the view it was awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, We very much appreciate your positive comments related to your recent stay with us. The team and I all felt motivated after reading your full score review. We will keep improving and make the hotel as great as always. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Business - 08/09/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Merci beaucoup d'avoir partagé les commentaires liés à votre récent séjour. C'est un grand plaisir pour moi de recevoir un score positif sur la plupart des domaines. J'ai partagé votre reconnaissance avec notre équipe et nous nous sommes tous sentis motivés après l'avoir lu. Nous continuerons à nous améliorer et espérons que votre prochaine visite sera aussi agréable que la précédente. Kind regards, Simone Hansen (Ms) General Manager

Richard J. L. T. Business - 06/09/2018 AccorHotels certified review
« No complaints and the room was cleaned well every day. »

I would have liked to have bin liner bags in the tidy bins. This would be more hygienic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard John Leo T., Thank you very much for your positive feedback related to your recent stay with us. It is great to receive your positive score and acknowledgement about the cleaning of the room. Regarding your suggestion of placing bin liner bags, it is shared with our Executive Housekeeper for further actions. We will keep improving and make your future staying experience to be perfect. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Jeffrey R. Couples - 06/09/2018 AccorHotels certified review
« Good location »

My stay was good, staff were friendly and accommodating, the lifts were very frustrating, 3 lifts to 5 floor only, had to use two lifts sometimes to get to ground floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey R., Thank you very much for your loyalty and comment related to your recent stay. I am glad that you enjoyed the stay and shared your acknowledgement about our staff and services. I will share your kind words with my team, hoping to give them motivation for improvement further. Regarding the lift system, it is regret that due to construction constrain, we can not do much on it at the moment, but we will try our best to improve the quality. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen(Ms.) General Manager

Hugo Solo - 05/09/2018 AccorHotels certified review
« Staff were friendly and helpful, also with finding transport links to places. Amenities were fine, and huge choice at breakfast »

Staff were friendly and helpful, also with finding transport links to places. Amenities were fine, and huge choice at breakfast. I also had the choice of paying or not paying for breakfast, which was useful. The location, was within easy distance of transport links and events in Hong Kong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hugo, Thank you very much for your positive review related to your recent stay with us. It is encouraging to see your kind remarks on most of the areas, including services, transportation, amenities and breakfast. Your acknowledgement was shared with the team and we all felt motivated. We will keep improving and hope to make your future stays to be perfect. We cannot wait to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

Kwokjiuzi Business - 05/09/2018 AccorHotels certified review
« 温馨 »

Wonderful one

Our hotel has responded to the review
Our hotel has responded to the review

亲爱的Kwokjiuzi : 感谢惠赐有关是次入住的宝贵意见! 我们十分高兴得知 有一个愉快和温馨的入住体验。我会将您的意见, 与团队名同仁一起分享,以作鼓励。我们定会继续努力, 不断改进,为您提供更好的服务,令阁下往后的下榻体验也是满分。 我们十分期待您的再次光临。 此致 宜必思香港中上环酒店总经理 韩茜文

Anonymous Couples - 05/09/2018 AccorHotels certified review
« Comfortable and central »

Friendly helpful staff, central accessible position

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments related to your stay with us. It is glad that your overall experience met your expectation. Your positive remarks, in particular about our friendliness was shared with the team. We all felt motivated. Thank you again for sharing your experience, and we will keep improving and make your future stays to be perfect. Kind regards, Simone Hansen (Ms) General Manager

Ebonie M. Solo - 05/09/2018 AccorHotels certified review
« Disappointed with facility »

I was disappointed to stay at this Ibis hotel chain location. The hotel has many maintenance issues. Mold on the ceilings in the bottom lobby area with the Starbucks. There were dust all over my curtains. Mold was present in the showe stall. And lastly, the painting on the walls were not well maintained. The building felt very dirty and not well kept unlike other Ibis I have stayed at.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ebonie M., Thank you for taking your time to share a comprehensive feedback related to your recent stay with us. It is regretted to learn that your overall experience did not meet your expectation. All you concerns and comments were shared with concerned departments, especially Housekeeping and Engineering Team. Further actions to maintain the hotel in good condition were taken. Executive Housekeeper will take more spot check to ensure the cleanliness. Thanks again for bringing our attention to your concerns and we hope that you will give us another opportunity to better serve you. Kind regards, Simone Hansen (Ms) General Manager

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