ibis Hong Kong Central & Sheung Wan Hotel 3 stars

TripAdvisor rating 4.0/5 4,040 reviews
ibis Hong Kong Central & Sheung Wan
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Hotel extras

  • Web corner and free WIFI throughout the hotel

  • Breathtaking Harbor View

  • Easy access to the business quarter

  • Art galleries and modern style restaurants within walking distance

  • Fitness room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Well-lit parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West
Sheung Wan
518000
hong kong
chinese hong kong

Tel: +85222522929

Fax: (+852)22522900

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITYBUS :   E11 Macau Ferry, Connaught Road Cntl

  • CITYFLYER :   A11 Macau Ferry, Connaught Road Cntl

  • MTR :   Island Line Sheung Wan Station (Exit C)

  • By plane

    HK INT'L AIRPORT At 36.8km / 22.87 miles

  • By plane

    HONG KONG At 36.8km / 22.87 miles

  • By boat

    OUTLYING ISLAND At 1.5km / 0.93 miles

  • By boat

    STAR FERRY At 1.5km / 0.93 miles

  • By train

    HK AIRPORT EXPRESS At 1.3km / 0.81 miles

  • By train

    HUNGHOM STATION At 10.8km / 6.71 miles

  • By train

    HUNGHOM STATION At 10.5km / 6.52 miles

GPS :22.287697, 114.147558

Currently, close to our hotel

Madame Tussauds Hong Kong, visit

From 01/01/2019 to 31/12/2019

At 1.8 km

Repulse Bay, visit

From 01/01/2018 to 31/12/2019

At 6.9 km

Sik Sik Yuen Wong Tai Sin Temple, visit

From 01/01/2019 to 31/12/2019

At 7.7 km

Chi Lin Nunnery and Nan Lian Garden, visit

From 01/01/2019 to 31/12/2019

At 8.3 km

Bruce Lee: Kung Fu. Art. Life, exhibition

From 20/07/2013 to 20/07/2020

At 11 km

Hong Kong Disneyland®, leisure

From 01/01/2019 to 31/12/2019

At 11 km

Hong Kong Games

From 28/04/2019 to 02/06/2019

At 24 km

Tian Tan Buddha, visit

From 01/01/2019 to 31/12/2019

At 25 km

Ngong Ping 360

From 01/01/2018 to 31/12/2019

At 25 km

Ecotourism on the island of Tung Ping Chau, visit

From 01/01/2018 to 31/12/2019

At 41 km

Our accommodations

Standard 1 Double Bed City View

  • Max. number of persons: x3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard 2 single beds City View

  • Max. number of persons: x3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard 1 Double Bed Harbour View

  • Max. number of persons: x3
  • Area: From 17
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard 2 Single Beds Harbour View

  • Max. number of persons: x3
  • Area: From 17
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Family Room 1 Double Bed 2 Single Beds

  • Max. number of persons: x5
  • Area: From 34
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

MyRoom by Ana: Old Hong Kong Room / double room

  • Max. number of persons: x3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

MyRoom by Chris: Chinese Wedding / double room with Harbour View

  • Max. number of persons: x3
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

MyRoom by Courtney: Under the Sea / double room with Harbour View

  • Max. number of persons: x3
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Studio room 1 Double Bed

  • Max. number of persons: x4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

TASTE

Type of cuisine: International

The Hotel's restaurant located on the 6th floor serves buffet breakfast and American breakfast ranging from international flavour to local specialties.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

LE BAR offers light breakfast options from 4 to 6.30 A.M. plus round the clock snack service. Bartending service is also available from 12 P.M. to 11 P.M.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 45 m²

  • Maximum capacity: 36 people

Find out more
ibis Hong Kong Central & Sheung Wan Meeting Room

Our guest reviews for
ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

10,785 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

4,040 reviews

Pleasant Stay

TripAdvisor rating 4.0/5

jo_A12 Family - 17/05/2019 TripAdvisor review

We were a family of 3 with a 6 yr old. The room was enough for our use for 5 nights in HongKong. We particularly liked the location as it was near enough the Sai Ying Pun MTR station. The trams or ding dings passed by the hotel and the stops were just nearby. Going towards Queen Street and Queen Street Central were more shops and restaurants. Beside the hotel was the Queen Street Cooked Food Market which was open until past midnight. THere were branches of Wellcome supermarket, 7 11, Mannings and U-Select just walking distance from the hotel. The room and bathroom were clean and tidy. There were just basic amenities like toiletries, slippers, towels, in room safe and coffee/tea making facility, hair blower. These were enough for our use during the whole duration of our stay. We did not avail of hotel breakfast as we wanted to explore the restaurants around the area. Check in and out was a breeze since I paid at check in. THere was a complimentary shuttle bus from Hong Kong Station to the hotel. It came at 20 minute intervals. Going home, we also availed of the free shuttle bus from the hotel to HK station, then we took the Airport Express after In-Town check in. It was a breeze for us as we did not have any last minute visit to any nearby attractions. A Starbucks was located at the ground floor of Ibis. The hotel lobby was at the 5th floor.

Dear jo_A12, Thank you for adding this comprehensive review about your last stay at ibis Hong Kong Central & Sheung Wan Hotel. I am thrilled that you appreciated our location, neighborhood, cleanliness and the shuttle bus service. Sheung Wan is an interesting place which blends with east and west. You can find the historical buildings, art galleries, museum and also modern restaurants in the area around the hotel. Our staff at Reception is very willing to share the interesting spots nearby. As you mention we have great access to the free Airport Shuttle service, Trams, Buses all opposite the hotel and the MTR only 8 minutes’ walk away. We thank you for your support and hope we will have the pleasure of serving you and your family again soon. Kind Regards, Simone Hansen General Manager

Not the first time to stay but maybe our last time

Customer review rating 4.4/5

Maria C. L. Families - 16/05/2019 AccorHotels certified review

We never had a problem on our previous stays with Ibis (2014 and 2018), now that we have a kid in tow that’s when they lack of assistance. A night before our check in date (may4,2019), i received an email telling us that we should upgrade the room coz the room can’t accommodate us that accdg to them we have 2 children whereas in reality we have an only child aged 3. I felt offended actually and I replied that we only have one child who will be staying with us in our room since she’s still also breastfed then even sent out our names for breeze check in. Come May4, check in day at Ibis, I’ve been questioned the same thing and I pointed my daughter with my husband that’s all of us. I have to wait for a long time for check in without any apologies or something to think that we have chosen the hotel because that’s where we stayed for our honeymoon 2014 and last year to celebrate our daughter’s 2nd birthday then same time this year too. All of our stays are on May because May7 is our daughter’s bday. The housekeeper was the only one that was nice to us. :( We’re always staying with Ibis whenever we’re at Hongkong because we felt at home before but now we’re looking at other options after our last stay.

Dear Maria Cecilia L., Thank you for your support and staying with us again during your special occasion. However, please accept our apologies that the experience did not meet your expectation this time. After receiving your feedback, we checked with all related departments and please allowed me to sorry again for the communication breakdown between the Reservations and Front Office team. We concerned about the safety of guests' stay and for our standard room which you booked, the size was about 17 sqm, therefore the team suggested the bigger Studio room for the comfort of your stay. I communicated with related departments and further training will be provided in improving the communication skills. In recognition with your loyalty, a better room arrangement and arrival experience should be prepared. We sincerely hope that you will give us the chance again. May we suggest booking with us directly for your future booking, so that a better communication and room arrangement could be prepared in advance? We look forward to welcoming you back again. Kind regards, Simone Hansen (Ms) General Manager

Great stay

Customer review rating 4.4/5

Paul Couples - 14/05/2019 AccorHotels certified review

Good hotel with clean rooms. Close to MTR (train station) and walking distance to restaurants and bars. Beds were firm

Dear Paul, Thank you very much for your review related to your recent stay with us. It is thrilled to see that you had a great stay and enjoyed the overall experience. Your positive remarks were shared with the team, especially the Housekeeping team which related to room cleanliness. We all felt encouraged after reading your acknowledgement. Thank you again for sharing your experience, and we hope your next visit will be as great as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Good location, very clean hotel and an amazing location

Customer review rating 4.4/5

Mohamed E. H. Business - 14/05/2019 AccorHotels certified review

The tall receptionist with the glasses (I keep forgetting her name unfortunately) was super amazing! She was the star of the whole business trip...

Dear Mohamed El H., Thank you very much for your loyalty and sharing your positive review related to your recent stay with us. It is our great pleasure to receive full score review from our loyalty members especially. Your acknowledgement was shared with the team, in particular the Front Office Team. We all felt motivated and encouraged after reading your kind remarks. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Sufficient

Customer review rating 4.4/5

Ben Y. Business - 13/05/2019 AccorHotels certified review

The stay as sufficient for my short visit to HKG

Dear Ben Y., Thank you very much for sharing the feedback related to your recent stay. It is my great pleasure to receive positive score on most of the areas and you found that the stay was nice. Your remarks about bathroom amenities were shared with the team. Our Executive Housekeeper will look into the issue and take appropriate measure to improve the quality. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

IBIS Sheung Wan

Customer review rating 4.4/5

Chen L. Solo - 13/05/2019 AccorHotels certified review

Hi, the room was clean and reasonable size for 1 person. I picked the harbouuview and it was a fantastic view. The downpoint was the noise coming out from the mini-bar fridge.

Dear Chen Hung, Thank you very much for your feedback related to your recent stay. It is always a pleasure to receive positive feedback. We were delighted to learn that you found the cleanliness and harbor view were good. However, please accept my sincerest apologies regarding the in room safe. Our Housekeeper and Engineering team were addressed of your feedback. Appropriate actions will be taken so as to avoid the same situation happen again. Thank you again for your comments and we hope to be at your services again. Sincerely, Kind regards, Simone Hansen (Ms) General Manager
Customer review rating 4.4/5

Christian B. Couples - 13/05/2019 AccorHotels certified review

It was fine

Dear Christian B., Thank you very much for your comments related to your recent stay. I am glad to see your positive score for the friendliness and cleanliness. Your acknowledgement towards our services and cleanliness was shared with the team so as to give them motivation. We will keep improving and hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms.) General Manager

Excellent hotel..good service. Great rooms

Customer review rating 4.4/5

Avtar S. S. Business - 13/05/2019 AccorHotels certified review

Excellent stay. Fantastic hotel and great rooms and service. Had excellent uninterrupted sleep which was important for me after a long 14 hour flight to Hong Kong. Will be back again in the future.

Dear avtar singh s., Thank you very much for your loyalty and sharing the experience related to your recent stay. I am delighted to receive your positive comments on most of the area and found the stay was a great one. It is great to see that you found the room was clean and service was good. Overall, the stay was a great value of money. Your review was shared with the team so as to give them motivation to keep the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager
Customer review rating 4.4/5

Acg O. M. Friends - 13/05/2019 AccorHotels certified review

The room was big than the usual size since we are 3 this time. But it needs to be refurbished as the room looks old. Toiletries too needs to be improved. No conditioner, no shower cap, vanity kits etc. Just provided soap and shampoo placed on a dispenser. This is not my first time at this hotel. I check-in here every time I am at HK but lower floors and good for 2. Was disappointed to think I bragged about how nice the hotel is to my cousin and best friend prior our trip.

Dear ACG of M., Thank you very much for your loyalty and feedback related to your recent stay. It is glad that the overall stay experience met your expectation. On the other hand, regarding your remark of toiletries, our Executive Housekeeper was addressed of the issue and will take appropriate measure to make improvement. Thanks again for bringing our attention to the issue. We sincerely hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Simone Hansen (Ms) General Manager

convenient location

Customer review rating 4.4/5

Anonymous Families - 13/05/2019 AccorHotels certified review

Great position but basic rooms

Dear Guest, Thank you very much for giving us feedback related to your recent stay. It is glad that the overall stay experience met your expectation and liked our location. Your comments were shared with all concerned departments. We will keep improving and make your future stays more enjoyable. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Hong Kong trip

Customer review rating 4.4/5

Phillip B. Couples - 12/05/2019 AccorHotels certified review

Good location, good walk to MTR and good restaurants around. Room number 2110 got great view and breakfast not bad for price. Good rice soup

Dear Phillip B., Thank you very much for sharing your experience with us related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our location convenient and view was special. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Clean, convenient, nice staffs

Customer review rating 4.4/5

Jennifer S. Friends - 12/05/2019 AccorHotels certified review

Comfortable,clean room, good location. Considerate staffs took good care of us. Thanks!

Dear Jennifer s., Thank you very much for sharing your experience with us related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our location convenient, room was clean and service was great. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Great

Customer review rating 4.4/5

Sue Families - 12/05/2019 AccorHotels certified review

Everything went smoothly

Dear Sue, Thank you for your time to give us the feedback related to your recent stay. Your acknowledgement was shared with the team and we all are excited to receive it. Your positive feedback is indeed valuable to us, as it helps us in our committed effort to exceed guest expectations and create value at every encounter. We do hope that you will give us another opportunity to serve you in a not distant future. Kind regards, Simone Hansen (Ms.) General Manager

Great place away from home

TripAdvisor rating 4.0/5

Tanya405 Solo travel - 12/05/2019 TripAdvisor review

This was my second trip to Hong Kong. Both times, I booked Ibis Central & Sheung Wan Hotel. Location is great, rooms are very clean, and staff is very helpful. Everybody does his/her best to assist customers. Everybody knows that Hong Kong is very expensive and apartments/hotel rooms are tiny. However, this hotel arranged their rooms in the way to satisfy customers: there is a small refrigerator, teapot, cups, complimentary water, tea and coffee. Bathroom and shower well maintained. Cleaning crew is very professional. Checking in process was very smooth and young lady remembered me from the last time I stayed there in October. I would recommend this hotel and I will stay here if I visit Hong Kong again.

Fantastic

Customer review rating 4.4/5

Jovi D. Couples - 11/05/2019 AccorHotels certified review

Staffs at the reception are very welcoming, the view from the room (harbour view) which I requested was granted. Facilities are great. I wanted to stay more days but already booked for ferry to Macau . Thank You IBIS.

Dear Ms. Jovi, Thank you very much for your time in sharing your experience with us. It is my great pleasure to read through you positive comments on most of the areas. We appreciated that you like the view from the room and the facilities. Your acknowledgement towards our Reception has been shared with my team. They all felt encouraged and excited after receiving your kind remarks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Simone Hansen (Ms) General Manager

Almost perfect

Customer review rating 4.4/5

Vladimir R. Couples - 11/05/2019 AccorHotels certified review

Excellent hotel location. Close to anything. Small but cozy room, clean, great view of Victoria harbor and Kowloon peninsula. Excellent amenities (complimentary water, pen, tea, slippers, dental kits). Excellent selection and quality of breakfast food. Very friendly and helping staff though not very proficient in English. On a con side we would appreciate having a clock in the room (on the nightstand or a wall). Positioning of the wooden storage cabinets is a little weird as you cannot put any bags larger than a small backpack because they are the next to each other in the corner leaving only a narrow gap in between. The TV programming could benefit from greater selection of English-speaking channels. The bed itself is on firmer side. Regardless of these little nit picking overall experience was outstanding.

Dear Vladimir R, We very much appreciate your comments regarding your recent stay. It is our great pleasure to learn that you had a great stay. Your full score gave us encouragement. We all felt motivated after receiving your review. On the other hand, Your comments were shared with the team and concerned department heads will take appropriate measure to improve the service quality. It is advisable to let us know if any issue encountered, so that we can take immediate action to rectify the problem, making your stay happier. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Location easy access

Customer review rating 4.4/5

Anonymous Families - 11/05/2019 AccorHotels certified review

Overall good , breakfast also nice , but young children need to paid for breakfast is not worth because young children only eat 2 slice of bread .

Dear Guest, Thank you very much for your loyalty and sharing your experience with us. I am grateful to learn that your overall experience met your expectation and you liked our location. On the other hand, Your comments about children breakfast were shared with the team and concerned department heads will take appropriate measure to improve the service quality. Thanks again for your feedback and we hope to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

Good stay

Customer review rating 4.4/5

Prayanak Business - 10/05/2019 AccorHotels certified review

Overall good stay. Your staff treated me very well, especially Ms. Anson. She has a very great service mind. Room was fine although the AC was a bit noisy

Dear Prayanak, Thank you very much for your loyalty and positive feedback related to your recent stay with us. It is our great pleasure to receive your kind remarks about the overall staying experience. The team always do their best to provide the best services. We all felt motivated after reading your comments, especially our Guest Relations Officer - Anson. However, we were sorry to learn about the air conditioning performance and rest assured that concerned department heads will follow it up. We will keep improving and hope to make your future stays to be perfect. We cannot wait to welcome you back again soon. Kind regards, Simone Hansen (Ms) General Manager

very good

Customer review rating 4.4/5

Jinpyo N. Families - 10/05/2019 AccorHotels certified review

nice hotel

Dear JINPYO N., Thank you very much for your review related to your stay with us. It is thrilled to see that you enjoyed the stay and commented that we are nice hotel. We will keep improving and hope to make your future stays to be as remarkable as previous one. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

The Hotel is very good location.

Customer review rating 4.4/5

Eddie Y. Business - 09/05/2019 AccorHotels certified review

This hotel is easy to find the MTR station and good for the business trip. It is because this hotel is near by the Central & a lot of office mansion on it.

Dear Eddie, Thank you very much for sharing your experience related to the recent stay. I am happy to see your positive comments on most of the areas, in particular the location. I will share your acknowledgement with my team, so as to encourage them to keep the good work. However, I am deeply sorry to learn about your comment helpfulness of our staff. Our Front Office Manager was addressed of the issue and will take appropriate actions to improve the quality. We will provide more training in enhancing the services. Thank you again for your feedback and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager
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