Hotel - ibis Hong Kong Central & Sheung Wan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hong Kong Central & Sheung Wan Hotel

4.0/5 3,934 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our rooms

  • 550 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 10,123 reviews

Our guest reviews for ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,934 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Reia C. B. Couples - 11/02/2019 AccorHotels certified review
« Good location and near for public tranfortation! »

Room are quite small but is okay. Breakfast is good, hotel is clean and location is accessible to all public tranportation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reia C. B., Thank you very much for sharing your experience with us related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our location convenient and room was clean. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Dawn S. Couples - 10/02/2019 AccorHotels certified review
« Good hotel »

Offered an upgrade to harbour view which was very good. Breakfast was plentiful with lots of choice. Room clean and comfortable. Bar meals were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dawn, Thank you very much for your feedback related to your recent stay. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments on most of the areas. Your acknowledgement, especially about the breakfast and bar experience were shared with the team, so as to give them motivation for keeping the improvement. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Faizal W. Friends - 10/02/2019 AccorHotels certified review
« Simple, clean and easy to get around »

Everything was fine. Helpful front desk personnel (Ms. Anston). As a gold member, i entitled for early check-in and it was really nice of her to help me to get a room prior the check-in time. The room was clean but the shower room is small. Did not worry to get around cause the stop for trams and buses just in front of the exit. The MTR station (Sai Ying Pun station) is in walking distance. I was enjoyed my stay in Hong Kong. Thank you Ibis Hong Kong Central & Sheung Wan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your support to Accorhotels and our hotel. It is my great pleasure to see that you enjoyed the stay. I will share your acknowledgement with our team, especially our Front Desk Attendant – Anson, who provided an efficient and friendly arrival experience to you. I am sure that this feedback will serve as a great encouragement to us all. Thank you again for sharing your experience and your loyalty, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Carl H. Solo - 08/02/2019 AccorHotels certified review
« Good »

This hotet was convenient for my trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl, Thank you very much for sharing your experience with us related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay and found our location convenient. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Solo travel - 06/02/2019 TripAdvisor review
« Good Price Performance »

Good location, professional service and good cafe serving excellent food for breakfast.The front desk staff served diligently and promptly on arrival and departure.The cleaning service provided are very satisfactory and timely too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter L, Thanks for your wonderful comments. We are all pleased to hear that you had a nice time with us. I am thrilled that you appreciated our location, service, staff, breakfast and housekeeping. It’s indeed a great pleasure taking care of you and your positive comment is a great motivation to all of us. Thanks for your support and we cannot wait to welcome you back soon at ibis Hong Kong Central and Sheung Wan Hotel. Kind Regards, Simone Hansen General Manager

Global T. Couples - 04/02/2019 AccorHotels certified review
« Global T. »

Convenient and clean hotel near Macau Ferry Pier with good service. We had a good stay at IBIS. The only issue was drinking water supply at 5th Floor frequently ran out. We recommend hotel management to install more drinking water facilities for hotel customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Global T., We very much appreciate your comments related to your recent stay with us. It is glad that you had a good stay with us and liked our location and good services. Your remark about the arrangement of water dispenser was well addressed. We just started the program of placing water dispenser on 5/F and inviting guests to refill the water there instead of replenishing bottle water daily. We are still gathering guests' feedback and appreciate your suggestion sincerely. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Florin Solo - 04/02/2019 AccorHotels certified review
« great view to Port Victoria »

I had a relaxing time in your hotel. I liked very much the view to port Victoria and Sky100 tower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florin, Thank you very much for your loyalty and sharing the feedback related to your recent stay. It is glad that the overall stay experience met your expectation. It is encouraging to see that you like the harbour view. Your acknowledgement was shared so as to motivate the team to keep the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Fishin' R. Friends - 03/02/2019 AccorHotels certified review
« Price Point and Location »

Upscaled from the initial Motel 6. The merger has upscaled the accommodations. Would have liked a little bit more room but everything worked well. Location was great based because it's a "blue collar" area with easy access to all other parts of HK. There is a lot more inexpensive places to eat, and comparable; but transportation being what it is, there, one can go anywhere to eat on a whim.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fishin' R., Thank you very much for sharing your experience with us related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our location convenient. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Frank D. S. Families - 03/02/2019 AccorHotels certified review
« Basic efficiency »

There was no item to really complain. The personnel was helpful, friendly and efficient. The room was clean. Maybe some smell coming out of the air-conditioner. It was expensive, but then again maybe not in Hong-Kong standards. But it was difficult for us to find good delicious food (we are used to both mainland Chinese food, and European Belgian food).

Our hotel has responded to the review
Our hotel has responded to the review

Geachte Frank De S., Hartelijk dank voor uw feedback met betrekking tot uw recente verblijf. Het is ons een genoegen om te horen dat u van het verblijf hebt genoten en ons positieve opmerkingen heeft gegeven over de meeste gebieden. Uw erkenning, vooral over het personeel, werd gedeeld met het team, om hen de motivatie te geven om de verbetering te behouden. We hebben ook gemerkt dat je een opmerking hebt over de geur. Bedankt dat u onze aandacht erop vestigt en dat betrokken afdelingen het probleem onderzoeken om de kwaliteit te verbeteren. We zullen blijven verbeteren en uw volgende bezoeken aangenamer maken. Hoogachtend, Kind regards, Simone Hansen (Ms) General Manager

Ang K. Families - 02/02/2019 AccorHotels certified review
« Cozy and comfortable »

ibis Hotel never disappoint. However, there was one worker who was very cold to us. We asked her if she could help us with the directions, but she cut us off and just handed us a map without further information.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ang K, Thank you very much for your loyalty and comprehensive feedback related to your recent stay. I am delighted to receive your positive comments on most of the area and found the stay was a great one. Your remarks about the service of our staff was shared with concerned departments. We will keep improving and make your future stays more enjoyable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Ted Couples - 30/01/2019 AccorHotels certified review
« As expected »

A very nice ibis experience, as usual. Rooms were quite spacious for HKG standards and the breakfast buffet was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ted, Thank you very much for your loyalty and comments related to your recent stay. It is my great pleasure to receive positive score on most of the areas and learnt that you had a nice experience. Your acknowledgement towards the breakfast was shared with the team so as to give them motivation. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

G. C. Families - 30/01/2019 AccorHotels certified review
« I felt horrified by the decoration of your rooms, also my wife was horrified. »

first you gave me one room, it was nearly 0:00am and when we opened the room, we felt we entered a ghost bride's room, also like we are in a luxury tomb pitch in ancient time. we are Chinese and we believe there is phantom/ghost. The items inside the room are used, in some part of our country, to do burial ritual. So we immediately contacted the receptionist, she said this room is for westerners, which then is logical because they do not really understand Chinese culture. Then we were given another room and we felt better. But still the whole night we stayed alert.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. C., Thank you very much for sharing your feedback related to your recent stay. It is sorry to learn that you did not like the theme room that firstly assigned and it affected your overall experience. It is agreed that we should pay more attention about the concern that you mentioned. Your feedback was marked and we for sure will do a better room arrangement for your future stays. We sincerely hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Simone Hansen (Ms) General Manager

Minju Friends - 29/01/2019 AccorHotels certified review
« Good styaing »

Nice staffs, wonderful view, overall it was good staying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Minju, We very much appreciate your comments regarding your stay with us. It is our pleasure to learn that you had a good stay and the overall experience was fine. Your acknowledgement towards the staff was shared and the team felt motivated after reading that. We will keep improving and make your future stays to be more enjoyable. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Mike Families - 29/01/2019 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear mike, Thank you very much for your feedback related to your recent stay with us. It is glad to learn that you had a good experience with us and overall it met your expectation. We also thanked for the areas that you suggested for improvement. It is our aim to make your future stays to be perfect. We look forward to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

Vachareeya Families - 28/01/2019 AccorHotels certified review
« Satisfied »

Room clean, staff kind, but the toilet is pretty small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vachareeya, Thank you very much for your loyalty and review related to your recent stay with us. It is glad that you were satisfied with the stay and found the room was clean, staff was kind. Regarding the size of our shower area, it is suggested booking our Studio room, which is 25 sqm, for your future bookings so as to enjoy a more spacious room and bathroom. We look forward to welcoming you back again. Kind regards, Simone Hansen (Ms) General Manager

Chalesza I. Families - 28/01/2019 AccorHotels certified review
« service mind absolutly perfect »

every person have service mind ,reception and including maid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chalesza I., Thank you very much for your positive feedback related to your recent stay with us. It is thrilled to learn that you were impressed with the experience. Your positive remarks about our services were shared with the team for encouragement. We cannot wait to be at your services again soon. Kind regards, Simone Hansen (Ms.) General Manager

Annie Couples - 28/01/2019 AccorHotels certified review
« Short stay »

Great breakfast. Room mediocre and had a smell. Handy for trams. Ok place for a short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annie, Thank you very much for your feedback related to your recent stay with us. It is glad that you found the breakfast was great and fine for a short stay. However, we were sorry about the odor in the room. Your comments were shared with concerned department for following up. We aim to make improvement and make your future stays to be more enjoyable. Thanks again for your comments and we look forward to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

B. Solo - 27/01/2019 AccorHotels certified review
« Overall good but rooms getting old »

Overall good but rooms getting old: chips on wall paints, sealants in bathroom getting moldy. Staff friendly. Carpet in halls dirty and stained a lot

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., Thank you very much for your loyalty and feedback related to your recent stay. I am glad that the overall experience met your expectation and you found our staff was friendly. However, we are sorry to learn about the room cleanliness. Rest assured that your remarks were shared with the concerned department heads, and appropriate actions will be taken for improvement. Please feel free to contact Duty Manager for any assistance during your stay, so that we can rectify the situation, making your stay with better experience. Thanks again for sharing your concerns and we hope that you will give us another opportunity to better serve you. Kind regards, Simone Hansen (Ms) General Manager

Lyn B. Couples - 27/01/2019 AccorHotels certified review
« Good Stay »

Nice clean rooms, friendly staff, very good choice for breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda B., Thank you very much for your loyalty and sharing the experience with us related to your recent stay. We are thrilled to know that you enjoyed the stay and received your positive score on most of the areas, especially towards the staff friendliness, room and breakfast. All my team members were excited when your comment was shared. It served as a great encouragement for us all to keep improving our quality. Thank you again for sharing your positive feedback and we cannot wait to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Steven Couples - 26/01/2019 AccorHotels certified review
« Good location with good service »

Friendly and helpful staff with great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay, and you felt happy about the stay. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

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