Hotel - ibis Hong Kong Central & Sheung Wan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hong Kong Central & Sheung Wan Hotel

4.0/5 3,773 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our rooms

  • 550 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 9,257 reviews

Our guest reviews for ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,773 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Laura-jayne H. Friends - 21/09/2018 AccorHotels certified review
« Brilliant »

Brilliant could not fault anything Right place and welcoming staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura-Jayne H., Thank you very much for your loyalty and sharing your experience related to your recent stay. I am glad that the overall experience met your expectation. It is grateful to see that you liked our harbour view room and the friendliness of the staff. We will keep improving and make your future stay with even better experience. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Scot Business - 19/09/2018 AccorHotels certified review
« Standard Ibis »

Fine, its an ibis room. Beds are hard, pillows are bad. Service is average. Food I avoid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott, Thank you very much for your loyalty and sharing your experience related to your recent stay with us. It is regretted to learn that our beds were hard for you and we have softer toppers available. Our Housekeeping team was addressed of your comments and will make the bed better for your future stays. In addition, your feedback was shared with Front Office Manager and Restaurant Manager. We will look into your concerns and make improvement, hoping to make your future stays with better experience. Thanks again for your review and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Shirley Families - 18/09/2018 AccorHotels certified review
« Awesome stay in hong kong »

Fantastic holiday and very convenient to anywhere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shirley, Thank you very much for your feedback related to your recent stay. We are grateful to learn that you had an awesome stay. Your acknowledgement served as a great encouragement for us to keep the good work. We will keep improving in all aspect and make your futures stay with even better experience. Thanks again for your comments and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Business - 18/09/2018 TripAdvisor review
« Best hotel in Hong Kong! »

I frequently stay in Hong Kong for business and tried dozens of hotels there. Many options are nice, but overpriced, and others fail to meet the basic requirements of business travellers. You do not expect luxuriuos rooms in an IBIS, but those in the IBIS Sheung Wan are spotless, well organized, with plenty of plugs and with large panoramic windows: you can spend the whole day wirkig there without feeling trapped. Service is actually faster and friendlier than in most upscale hotels, and both business and leisure destinations a short walk away. This is definitely a keeper!

Hamad Business - 16/09/2018 AccorHotels certified review
« Satisfactory »

Overall the experience was satisfactory but I did not find the hotel beds to be very comfortable. The mattress specially are very hard and did not help me a bit with my sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hamad, Thank you for taking the time to tell us about your experience related to your stay with us. It is regretted that your overall experience was satisfactory, however, still not meet your expectation, due to the mattress. We do have softer toppers and please let our housekeeping know during your stay so that we could make it better for your sleep. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Simone Hansen (Ms) General Manager

Emily Couples - 16/09/2018 AccorHotels certified review
« Good, clean but basic »

It was clean, room was made daily, but it was still a basic hotel! But it was all we needed because we were out for the whole day anyway! Only downfall no amenities like soap or conditioner that majority of hotels provide.... breakfast was decent, not amazing but still tasty and a bit variety! I’d stay here again cuz of the 24 hour reception, helpful staff and good location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily, Thank you very much for your comment related to your recent stay. I am delighted to learn that you had a good staying experience with us. Your acknowledgement was shared with the team so as to encourage them to keep the good work. We also noticed about your comments shampoo & shower lotion replenishment. Concerned departments will look into the issue and enhance the quality. We will keep improving and make your next visits be more enjoyable. Kind regards, Simone Hansen (Ms) General Manager

Mario Business - 16/09/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario, Thank you very much for feedback related to your recent stay. I am delighted to receive your positive comments on most of the area and found the stay was a great one. It is great to see that you found the room was clean and staff was friendly. Overall, the stay was a great value of money. Your review was shared with the team so as to give them motivation to keep the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Kyungchun K. Families - 16/09/2018 AccorHotels certified review
« Nice view but small room »

I was in the room on high floor with nice harbor view. The cleanness of the room was good but the room size is small for 3 people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyungchun K., Thank you very much for sharing your experience related to your recent stay. It is glad that the overall stay experience met your expectation. It is encouraging to see that you like the harbour view. Your acknowledgement was shared so as to motivate the team to keep the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

許. Families - 15/09/2018 AccorHotels certified review
« good position »

actually i feel cozy to stay in, but my husband slept not well. he heard a breath FROM the window, then someone tried to OPEN the door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 許., Thank you very much for your positive score for the overall experience. It is our pleasure to see that you found the room comfortable. However, we are sorry to learn about the sound from the window. Besides, regarding the issue of the room was opened, we took it seriously and would investigate it. Thank you for your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Emran A. W. Solo - 15/09/2018 AccorHotels certified review
« The only hotel I choose when in HK, its clean and checking in is a breeze. »

Great cleaness and location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emran A W., Thank you very much for your feedback related to your recent stay. I am glad to see that your overall experience met your expectation, in particular, the wifi performance which has the highest scores. Your comments were shared with the team so as to give them motivation to improve our quality. Thanks again for your comment and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

L. Y. I. Friends - 14/09/2018 AccorHotels certified review
« The hotel was cozy and neat »

The front member was ver kind even if I order someing to membet late night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay, and you felt happy about the stay. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Mark Couples - 12/09/2018 AccorHotels certified review
« Great view, professional staff and a good location. »

Great view from a corner room with facilities good for the price. Staff helpful and the location was good given Hong Kong’s excellent transport system.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay and found our staff helpful. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Janet T. Friends - 12/09/2018 AccorHotels certified review
« Strategic location and very friendly service staffs »

Thank you for placing us on high floors. All my girlfriends were delighted to have the harbour view throughout the stay and even considered to stay with the hotel again in future. To add, there is a free shuttle service from Hong Kong station to the hotel too. Overall, it was a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet T., Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay, and you felt happy about the stay. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Maria Friends - 12/09/2018 AccorHotels certified review
« Helpful staff, clean room, great value »

As above!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay, and found our staff helpful. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Leora Couples - 12/09/2018 AccorHotels certified review
« Good hotel in central location »

We had no complaints. It would have been nice to have a microwave in the room. We were happy we upgraded to a slightly bigger room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leora, Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay, and you felt happy about the stay. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Cj Friends - 12/09/2018 AccorHotels certified review
« Short Holiday »

Great & Excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear C J, Thank you very much for your loyalty and positive comments related to your recent stay with us. It is encouraging to receive you full score review and learnt that you had a great short holiday. The team and I will keep improving and make sure your future stay is with excellent experience as well. We look forward to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

Eric A. Friends - 11/09/2018 AccorHotels certified review
« Perfect for our purposes! »

Always pay for the harbour view room and request a high room to provide best views! Breakfast is good start to the day. Tram stop out the front, so transport is at the door step. Good base fur visiting HK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric A, Thank you very much for your loyalty and feedback related to your recent stay. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments on most of the areas. Your acknowledgement, especially about the transportation, breakfast and the harbour view. Your feed back were shared with the team, so as to give them motivation for keeping the improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Tristin Friends - 11/09/2018 AccorHotels certified review
« Excellent location and good quality facilities. »

The hotel is in a great location, with easy access to the tram and a short walk to 2 MTR stations. The room was clean, tidy and lovely. The bed was really firm but they offered to give us an extra mattress topper which was great. There is no room service however, you can order and collect food yourself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tristin, Thank you very much for your loyalty and feedback related to your recent stay. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments on most of the areas. Your acknowledgement, especially about the staff and facilities were shared with the team, so as to give them motivation for keeping the improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Blank Friends - 11/09/2018 AccorHotels certified review
« fine, not amazing, not terrible »

it was fine, fairly cheap so didn't expect much. Beds are too hard, no international power plugs

Our hotel has responded to the review
Our hotel has responded to the review

Dear blank, Thank you for taking time to share your comments about your recent stay with us. It is grateful to see that your experience met your expectation and it was fine. Regarding your feedback of the bed, we have extra soft toppers available and feel free to contact our Housekeeping team for the arrangement. For the plugs, we have adapters for guests as well. Thanks again sharing your experience with us and hope to be at your services soon. Kind regards, Simone Hansen (Ms) General Manager

Couples - 11/09/2018 TripAdvisor review
« Excellent staff,great views,room a bit tired »

Proactive emails from the hotel offering various options for rooms and checkin.We opted for early check in and a higher floor with magnificent harbour views.Bathroom paintwork not great and shower didn’t drain very quickly.Aircon main issue as the cold air blasted onto one side of the bed.Management very good and offered to move us but we only had one night and early start so opted to stay put and turn cold air off.More tea and coffee sachets would have been good though.The bar/ small restaurant did a great job on chips and a Cosmopolitan but limited menu and non vegetarian ( the sandwich with salad not available)

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