Hotel - ibis Hong Kong Central & Sheung Wan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hong Kong Central & Sheung Wan Hotel

4.0/5 3,844 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our rooms

  • 550 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 9,526 reviews

Our guest reviews for ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,844 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Will Solo - 12/11/2018 AccorHotels certified review
« Great »

Generally satisfied with staying in ibis HK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Will, Thank you very much for your feedback related to your stay with us. It is glad that your overall experience met your expectation and satisfied with the stay. We will keep improving as it is our aim to make your future stays to be perfect. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

W. C. F. Families - 12/11/2018 AccorHotels certified review
« Staff are very helpful »

Staff are helpful and polite, willing to offer assistant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. Chi F., Thank you very much for your loyalty and gave us full score for the recent stay. It is thrilled to receive your positive comments. Your acknowledgement was shared with the team, and we all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Families - 12/11/2018 AccorHotels certified review
« Good service, attentive staff »

Very good. Staff have good service mind, attentive, responsive.

Our hotel has responded to the review
Our hotel has responded to the review

ถึงแขก, ขอบคุณมากสำหรับข้อเสนอแนะในเชิงบวกของคุณเกี่ยวกับการอยู่กับเราครั้งล่าสุด ดีใจที่คุณมีความสุขกับการเข้าพักและให้คำชมเชยกับบริการของเรา การแจ้งเตือนของคุณถูกแชร์กับทีมเพื่อขอกำลังใจ เราจะพยายามปรับปรุงและมุ่งมั่นที่จะทำให้อนาคตของคุณสมบูรณ์แบบ เราไม่สามารถรอให้คุณกลับมาเร็ว ๆ นี้ ขอแสดงความนับถือ, Simone Hansen (Ms. ) ผู้จัดการทั่วไป

Sharon Solo - 11/11/2018 AccorHotels certified review
« Okay »

Everything was okay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon, Thank you very much for giving us feedback related to your recent stay. It is glad that the overall stay experience met your expectation. Your comments were shared with all concerned departments. We will keep improving and make your future stays more enjoyable. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Y. Families - 11/11/2018 AccorHotels certified review
« Very nice »

Helply staff, convenient location, fast response

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Y., Thank you very much for your continuous support to Accorhotels and choosing to stay with us during your visit to Hong Kong. It is encouraging and grateful to see that you had an enjoyable stay, and you felt happy about the stay. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Alan B. Couples - 10/11/2018 AccorHotels certified review
« A wonderful stay. »

A comfortable stay in a great location .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan b., We very much appreciate your comments related to your recent stay with us. It is excited to see that you enjoyed the stay and commented that it was a comfortable one. Your acknowledgement was shared with the team for motivating them to keep improving. Thank you again for sharing your experience, and we look forward to welcoming you soon, making your future stays to be perfect. Kind regards, Simone Hansen (Ms) General Manager

Linawati Couples - 09/11/2018 AccorHotels certified review
« wonderfull view »

i get the high rise floor n view to the bay, so i got wonderfull view, thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear linawati, Thank you for your loyalty and sharing your review related to your stay with us. It is grateful to see that your overall experience met your expectation, especially impressed by our view. We are happy to learn that you liked the room arrangement. The team will keep improving, especially over the areas that you highlighted. It is our aim to make your future stays to be perfect. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Janet T. Families - 07/11/2018 AccorHotels certified review
« I like the location »

Ibis is very convenient to find the food and walk to the harbor. The room we stayed wasn't big but we enjoyed the view from 22nd F. When we went back the room, our TV was broken. Ibis would provide the other room to us. It was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet T., Thank you very much for your feedback related to your recent stay with us. It is grateful to see that you liked our location and found it was easy to get around for visiting and restaurants. However, we are sorry to learn about the TV which was not working during your stay. Please do not hesitate to contact our housekeeping team for assistance for any issue related to the room condition. We sincerely hope that we can rectify the situation during your stay and make you have a perfect experience. Thank you again for sharing your experience, and we look forward to be at your services soon. Kind regards, Simone Hansen (Ms) General Manager

Maja S. Friends - 07/11/2018 AccorHotels certified review
« Decent »

The experience was relatively good. The room was clean, however it was very cold in the room even though the AC was off. I think this is an issue you need to address.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maja S., We very much appreciate your comments regarding your stay with us. It is glad to see that your overall experience met your expectation, and you commented that it was a decent stay. We appreciated for your acknowledgement towards our room cleanliness, however, regarding the air conditioning condition which was too cold, please feel free to contact our Housekeeping team, and we could do the adjustment for you or provide other alternatives. We would like to rectify the issue and make your stay more enjoyable. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Carlos Couples - 07/11/2018 AccorHotels certified review
« Excellent »

I was a little skeptical booking this hotel because I could not really make heads or tails from the reviews found online. However, I was pleased to discover I made the right choice. The hotel is located just a few blocks from train stations, shopping malls and eateries. The facilities were modern and very clean. The bed and pillows were comfortable. The staff was amicable and very helpful. I would definitely recommend it to my friends and family and will not hesitate to stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos, Thank you very much for your feedback related to your recent stay. It is always a pleasure to receive positive feedback. We were delighted to learn that you were happy with our location, transportation, comfortable bed and our helpful staff. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms.) General Manager

Janice Families - 07/11/2018 AccorHotels certified review
« We enjoyed our stay at the hotel. »

Spacious room for the 3 of us!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janice, Thank you very much for your continuous support to Accorhotels and choosing to stay with us during your visit to Hong Kong. It is encouraging and grateful to see that you had an enjoyable stay, and you felt happy about the stay. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Jennifer T. Couples - 06/11/2018 AccorHotels certified review
« Overall satisfied with ibis hotel in Hong Kong. »

The room size is comparatively spacious vs. other hotels in Hong Kong. The room has all the facilities and amenities for a short stay. Check-in & Check-out were efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer T., Thank you for your feedback related to your recent stay with us. It is grateful to learn that you satisfied with the overall experience, commented that the room size, amenities and facilities were fine, services were efficient as well. We also noticed about your remarks for our improvement and further actions will be taken to follow them up. We look forward to be at your services again and make your future stays to be perfect. Kind regards, Simone Hansen (Ms) General Manager

B. D. Business - 06/11/2018 AccorHotels certified review

satisfied for staying because very kind and easy to go another place that I want

Our hotel has responded to the review
Our hotel has responded to the review

Dear B. D., Thank you very much for your feedback related to your stay with us. We felt grateful to see that you enjoyed the stay and satisfied with our services. The team felt motivated to receive your kind remarks and will keep improving, making your future stays to be perfect. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Business - 06/11/2018 TripAdvisor review
« Very good, efficient, no complaints »

Fine hotel for HK, Everything worked, breakfast was good, taxis plentiful, the 7-Eleven around the corner and the Starbucks on the ground floor were terrific. I would stay again if price is competitive.....plenty of options in HK these days!

Ken K. Business - 05/11/2018 AccorHotels certified review
« Great location , value and service during my stay »

Overall, amenities and service were on par. As a no nonsense business hotel, it met all my needs and expectations. I will definitely be staying again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. k., Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay, and you felt happy about the stay. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Couples - 05/11/2018 AccorHotels certified review
« Great location and great breakfast! »

Had a great time. Hotel ideally located with easy access to bus, tram and mtr. Great breakfast too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your feedback related to your recent stay. It is always a pleasure to receive positive feedback. We were delighted to learn that you were happy with our location and the breakfast. We all felt motivated to know that you had a wonderful stay. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms.) General Manager

Pete Solo - 05/11/2018 AccorHotels certified review
« All was good »

Everything was fine, no problems. Bed was a bit hard for me, but not too bad. Would have liked a slightly larger shower space, for me it was a little bit cramped - other similarly priced and rated hotels in the area do have more room in shower. The breakfast was good, it set me up for the whole day, and I appreciated the LeClub Accor discount - made breakfast a very reasonable and tasty proposition. Glad there was a 7-Eleven close by, open 24/7........ good for picking up a few things late at night. I would stay again if price attractive....you need to keep a close watch on prices of similar offerings, there are many options in HK. But overall, good. Reception/check-in and out service very good, good staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear pete, Thank you for your loyalty and taking time to share your comments about your recent stay with us. I am delighted to see that the team did a good job, especially the Front Office team provided good services for your arrival and departure experience. Regarding the room size, in addition to the standard room that you booked for the previous stay, we would like to recommend our Studio room, which is 25 sqm, the shower area is bigger as well. Regarding your feedback of the bed, we have extra soft toppers available for guests. Please do not hesitate to contact Housekeeping team and we will make the bed softer for you. We also thanked for your suggestion about the signage on G/F. Our Marketing team will work on it further. Thanks again sharing your experience with us and we look forward to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

Ron Couples - 04/11/2018 AccorHotels certified review
« Hotel fine for a one night layover »

Hotel was fine. Room a little jaded but adequate. Courtesy bus from the station was fine but it didn't stop the next morning to return. Didn't eat at the hotel so no comment on catering.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron, Thank you very much for your loyalty and sharing the experience with us related to your recent stay. I am glad that you liked our location and overall experience met your expectation. Your acknowledgment was shared with the team for encouragement. Your notes regarding the frequency of the Airport Express free shuttle bus services was well addressed as well. We will pass the message to the service provider to monitor the schedule closely. Thanks again for your feedback, which is valuable for us to improve our quality. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Marcelino Families - 04/11/2018 AccorHotels certified review
« Personal use »

very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcelino, Thank you very much for your loyalty and feedback related to your recent stay. It is glad that your overall experience met your expectation, in particular satisfying with the location. Your comments were shared with the team so as to give them motivation. We will keep improving and make your future stays with excellent experience. Thanks again for your comments and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms.) General Manager

Ivor P. Couples - 04/11/2018 AccorHotels certified review
« Happy! »

Comfotable room but a bit short of storage space. Polite, helpful and friendly staff. Will choose to stay with you again next time. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivor P., Thank you for taking time to share your comments about your recent stay with us. I am delighted to see that the team did a good job in services and you like them. Regarding the room size, in addition to the harbourview room that you booked for the previous stay, we would like to recommend our Studio room, which is 25 sqm. Thanks again sharing your experience with us and we look forward to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

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