ibis Hong Kong Central & Sheung Wan Hotel 3 stars

TripAdvisor rating 4.0/5 4,006 reviews
ibis Hong Kong Central & Sheung Wan
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Hotel extras

  • Web corner and free WIFI throughout the hotel

  • Breathtaking Harbor View

  • Easy access to the business quarter

  • Art galleries and modern style restaurants within walking distance

  • Fitness room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Well-lit parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West
Sheung Wan
518000
hong kong
chinese hong kong

Tel: +85222522929

Fax: (+852)22522900

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITYBUS :   E11 Macau Ferry, Connaught Road Cntl

  • CITYFLYER :   A11 Macau Ferry, Connaught Road Cntl

  • MTR :   Island Line Sheung Wan Station (Exit C)

  • By plane

    HK INT'L AIRPORT At 36.8km / 22.87 miles

  • By plane

    HONG KONG At 36.8km / 22.87 miles

  • By boat

    OUTLYING ISLAND At 1.5km / 0.93 miles

  • By boat

    STAR FERRY At 1.5km / 0.93 miles

  • By train

    HK AIRPORT EXPRESS At 1.3km / 0.81 miles

  • By train

    HUNGHOM STATION At 10.8km / 6.71 miles

  • By train

    HUNGHOM STATION At 10.5km / 6.52 miles

GPS :22.287697, 114.147558

Our accommodations

Standard 1 Double Bed City View

  • Max. number of persons: x3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard 2 single beds City View

  • Max. number of persons: x3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard 1 Double Bed Harbour View

  • Max. number of persons: x3
  • Area: From 17
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard 2 Single Beds Harbour View

  • Max. number of persons: x3
  • Area: From 17
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Family Room 1 Double Bed 2 Single Beds

  • Max. number of persons: x5
  • Area: From 34
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

MyRoom by Ana: Old Hong Kong Room / double room

  • Max. number of persons: x3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

MyRoom by Chris: Chinese Wedding / double room with Harbour View

  • Max. number of persons: x3
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

MyRoom by Courtney: Under the Sea / double room with Harbour View

  • Max. number of persons: x3
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Studio room 1 Double Bed

  • Max. number of persons: x4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

TASTE

Type of cuisine: International

The Hotel's restaurant located on the 6th floor serves buffet breakfast and American breakfast ranging from international flavour to local specialties.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

LE BAR offers light breakfast options from 4 to 6.30 A.M. plus round the clock snack service. Bartending service is also available from 12 P.M. to 11 P.M.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 45 m²

  • Maximum capacity: 36 people

Find out more
ibis Hong Kong Central & Sheung Wan Meeting Room

Our guest reviews for
ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

10,555 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

4,006 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Very conveniet and nice location!

TripAdvisor rating 4.0/5

LeeNClarke Solo travel - 16/04/2019 TripAdvisor review

The rooms are the same as the HK hotels where space is a premium but this Hotel has the standard in cleanliness and professionalism. What is not advertised to their disadvantage is that this Hotel is on the ROUTE of H2 free shuttle bus from the HK Airport Express Central Station. The free shuttle is every 20mins and so convenient as is just right outside the hotel. For those who are into shopping, this is a great location for those into dried seafood, mushrooms etc. Great quality! The location is great for all sorts of shopping and with laundry shops, money exchange and also a cooked food market nearby. There is also a Tram line just outside the hotel where you can get a nice day doing city tour by hopping onto the tram and doing HK island from one end to the next. I was even upgraded to a high floor room with a view of the water front. What a nice feeling on the high floors over looking the seafront!

Highly recommended

Customer review rating 4.4/5

Jeffray B. Families - 15/04/2019 AccorHotels certified review

Our stay was awesome, staff are very friendly, food are in very good quality and tasteful, rooms was cleaned, last but not the least location is great it is nearby to all.

Dear Jeffray B., We very much appreciate your full score review related to your stay with us. It is excited to learn that you had a great stay, enjoying the room, friendly services and tasty food. Your acknowledgement was shared with the team for encouragement. We will keep the good work and hope to make your future stays to be as perfect as previous one. Thank you again for sharing your experience, and we cannot wait to be at your services soon. Kind regards, Simone Hansen (Ms) General Manager

Mr M. Ali M.

Customer review rating 4.4/5

Mr M. A. M. Solo - 15/04/2019 AccorHotels certified review

Excellent stay and service. Thanks to all staff, room cleaning, dinning especially. Great Food ever day. Amazing IBIS Thanks very much.

Dear Mr M. Ali M., Thank you very much for your loyalty and comprehensive feedback related to your recent stay. I am delighted to receive your positive comments on most of the area and found the stay was a great one. It is great to see that you found the room was clean and staff was friendly. Overall, the stay was a great value of money. Your review was shared with the team so as to give them motivation to keep the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Excellent service

Customer review rating 4.4/5

T. Business - 14/04/2019 AccorHotels certified review

Friendly staff and great location

Dear T., Thank you very much for your loyalty and comments related to your recent stay. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments on most of the areas, especially satisfied with our location and out friendly staff. Your acknowledgement was shared with the team and we all felt motivated after reading it. Thanks again for your comments, and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Room with a city view

Customer review rating 4.4/5

Anonymous Families - 14/04/2019 AccorHotels certified review

Convenient location plus the view. Friendly and helpful staff. Spacious room and is being constantly cleaned up. Amazing food (bfast buffet). I think the only thing that troubled us was the socket. We had a problem charging our phones bcos the socket doesnt match with our charger and our adaptor on hand. So we had to request an adaptor from the hotel. The response was prompt but only lend us one so we cant charge our gadgets altogether and had to wait til one finishes. We often get to leave the hotel with our phones not full and for us who went to HK for vaca and constantly need photos, thats a problem. But aside from this, everything’s .

Dear guest, Thank you very much for your loyalty and comprehensive feedback related to your recent stay. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments on most of the areas, including location, room cleanliness, breakfast and staff friendliness. Your acknowledgement, especially about the staff was shared with the team, so as to give them motivation for keeping the improvement. We also noticed your comment about the adapters. The concerned department was addressed of your comment and will take follow-up action accordingly. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Great stay, staff were extremely helpful

Customer review rating 4.4/5

Emma Friends - 13/04/2019 AccorHotels certified review

Overall fantastic experience. Staff were very friendly and helpful with any queries we had. Breakfast fabulous. Very convenient to have Starbucks downstairs. We did have trouble finding the place and wandered around in the area for almost 30 min before another traveller pointed it out to us. But, perhaps also as both my friend and I sense of direction not great, that added to the confusion. One small frustration - we reached out to staff Re bottle opener on our last night, and was told we could get at reception, but had to go down to them to have the bottle opened there. Not convenient at all. I would have been happy to even pay a deposit to take it back to room, for example

Dear Emma, Thank you very much for your loyalty and comprehensive feedback related to your recent stay. I am delighted to receive your positive comments on most of the area and found the stay was a great one. It is great to see that you found the staff was friendly and helpful. Your review was shared with the team so as to give them motivation to keep the good work. However, we are sorry regarding the wine opener arrangement, I shared with the concerned department. We will keep improving and make your future stays more enjoyable. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Value for money

Customer review rating 4.4/5

Simpson K. Business - 13/04/2019 AccorHotels certified review

Comfortable , value for money ,

Dear Simpson, Thank you very much for your feedback related to your recent stay. It is always a pleasure to receive positive feedback. We were delighted to learn that you found the stay good value for money and felt comfortable. I shared your acknowledgement with our team and we all felt motivated after reading it. We hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

$325.00 a night and it does not include breakfast

Customer review rating 4.4/5

D. Solo - 13/04/2019 AccorHotels certified review

Room and staff were fine price of room did not include breakfast. I have been an Accor plus member 20 years I will not be renewing my membership due to this Factor

Dear D., Thank you very much for your loyalty and sharing your review related to your stay with us. It is glad that you were satisfied with the room and staff. However, we were regretted to learn that after using your complimentary night, the room rate to you spent did not meet your expectation. The period that you stayed, there was event in HK causing the demand was high and our pricing is dynamic and based on simple demand and supply principles. We sincerely asked for your understanding and give us another opportunity to welcome you back again. Kind regards, Simone Hansen (Ms) General Manager

Average

Customer review rating 4.4/5

Anonymous Couples - 13/04/2019 AccorHotels certified review

The room is super small & no privacy. The next door building can see us and we can see them. The laundry facility costs so much money. We have to do 2 cycles each for washer & dryer.

Dear guest, Thank you for staying with us during your visit to Hong Kong. Ibis is an economy brand hotel and the room size is about 17sqm for the standard room. We have bigger room at the size of 25sqm as an alternative for your future stays. Regarding the laundry services pricing, our Executive Housekeeper was addressed of your comment and will review the price again. Thanks for your comments and we look forward to welcoming you back again. Kind regards, Simone Hansen (Ms) General Manager

WELL CARED FOR

Customer review rating 4.4/5

Brendan M. Solo - 12/04/2019 AccorHotels certified review

HIGHLY RECOMMEND TO FAMILY & FRIENDS

Dear BRENDAN M., Thank you for staying with us during your visit to Hong Kong. It is glad to see that your overall experience met your expectation and highly recommended us to your family & friends. We will keep improving and hope to make your future stays to be perfect. We cannot wait to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

Very expensive for the given quality.

Customer review rating 4.4/5

Traveller Families - 12/04/2019 AccorHotels certified review

I found other options much more convenient than this hotel in Hong Kong.

Dear Traveller, I am sorry to learn that your experience did not meet your expectation. Please accept my sincerest apologies regarding all the issues that you encountered. It is noticed that we had certain areas to be improved, and all the concerned departments were well addressed of your comment. We will take appropriate measure to enhance the quality. Thanks for bringing us the attention to the issues and we sincerely hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Simone Hansen (Ms) General Manager

A place to leave bags and sleep.....

Customer review rating 4.4/5

Adrian Friends - 12/04/2019 AccorHotels certified review

The hotel was clean and secure which was all I needed. Very small room, but did the job for our weekend.

Dear Adrian, Thank you for sharing your review related to your stay with us. It is glad that you found the hotel clean and met your expectation. In addition to the standard room that you booked for your previous stay, we have Studio Room which is 25sqm may be an alternative for your future stays. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Hong Kong trip

Customer review rating 4.4/5

Ahmad A. Couples - 12/04/2019 AccorHotels certified review

I would say that we had a wonderful experience from all the points Starting from the check in to the check out. The staff were extremely helpful and amazing communicators

Dear Ahmad A., Thank you very much for your loyalty and sharing your valuable feedback related to your stay with us. It is thrilled to receive your full score review and we all felt excited after reading it. We will keep the good work and make your future stays as great as the previous one. We cannot wait to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

Great HK Days

TripAdvisor rating 4.0/5

TravelingSmithy Business - 11/04/2019 TripAdvisor review

Decided to try the Ibis Hong Kong Central & Sheung Wan on a few business days in Hong Kong. Had not stayed there before, away from some of my other 'normal' HK Accor properties. I had done a recon on one of my previous trips. Well, I was very happy. Great staff from check In & I had the privilege of meeting the FOM Jennifer. Several check in/out desks & always quick service at Premium one. Also good number of lifts to add to the efficiency of the hotel. Excellent room over looking the Macau Ferry Terminal. Close to MTRs, Trams & A etc buses, & of course the Ferry Terminal. Nice food & drinks in the hotel, where we had a meal of two & my partner organised a birthday slice. Rooms were a good size, comfortable & cool. The floor was quiet & next visit I would love to book a themed room, like the one next door. Great cafes & shopping nearby & all the facilities necessary made for an excellent stay. Being CBD west-side, transport to & from HKIA was that little bit shorter. Plus Hong Kong Airport Express Train is easily connected to by the complimentary shuttle. Great late checkout very much appreciated. Thanks again to all the team. Excellent stay. Be back soon. Cheers

Good location almost perfect 100%

Customer review rating 4.4/5

Kevin Couples - 10/04/2019 AccorHotels certified review

Fast check in, good room, good view and not far from MTR

Dear Kevin, We very much appreciate your positive review related to your stay with us. It is our great pleasure to learn that you enjoyed the stay and liked our efficiency, as well as the location. We will keep improving and make your future stays to be perfect. Thank you again for sharing your experience, and we cannot wait to welcome you back soon. Kind regards, Simone Hansen (Ms) General Manager

Great hotel, wonderful staff, but very hard bed.

Customer review rating 4.4/5

Bill Couples - 10/04/2019 AccorHotels certified review

If the bed had been better, we would give this hotel 10 out of 10. But for us, the bed was so hard that we couldn't get a good sleep. For us, that will mean that we would not stay here again. Apart from that, we thought it was a great hotel. The room was small, but not too small, and very well equipped. Everything was clean and well maintained. The staff were wonderful - we had several interactions with them and they were always friendly, upbeat and helpful. They did their best to help us with the hard bed by arranging for a mattress topper - this didn't make much difference to the mattress, but the attempt was made quickly and with a smile. The hotel's location was great, close to all forms of transport, and plenty of dining and shopping near by.

Dear Bill, Thank you very much for sharing your comprehensive review related to your stay with us. It is glad to see your positive comments about our room and staff friendliness in particular. However, it is sad to learn that the bed comfort discouraged you. We have purchased extra soft topper and believed will make the bed better for your future stays. We sincerely hope that you will give us another opportunity to better serve you again. Kind regards, Simone Hansen (Ms) General Manager

A/C got me sick. Humid and stinky

Customer review rating 4.4/5

Sl Friends - 09/04/2019 AccorHotels certified review

price was okay. Locations was okay. Entire building especially the room is very humid and stinky a bit. We had to put A/C on all night to get rid of that humidity and smell that comes from it. Didn't help, even the A/C had this humid air and it got me sick. Staff was nice and other than that, it was clean.

Dear SL, Thank you very much for sharing your review related to your stay with us. Firstly, it is glad to see that you were satisfied with the room cleanliness and staff friendliness in particular. However, we were regretted to learn about the room humidity which affected your overall experience. Our Engineering team and Housekeeping team were addressed of your comments. Rest assured that appropriate measures will be taken to improve the condition. In addition, please let our housekeeping team learn about your feedback during your stay so that we could rectify the situation immediately and make your stay with better experience. We sincerely hope that you will give us another opportunity to better serve you again. Kind regards, Simone Hansen (Ms) General Manager

Very good location, wonderful harbour view, excellent services

Customer review rating 4.4/5

Suradee B. Friends - 08/04/2019 AccorHotels certified review

The hotel is situated in the central Hong Kong near all the trasportation station of the Tram, Star Ferry, and MTR, so it is very easy and convenient to travel around in Hong Kong and to Kowloon. My bedroom is on the 29th floor, it is clean and fully equipped with an excellent full view of Victoria Harbour and the Kowloon side. The staff was very efficient, friendly and helpful in booking a tour, explaining how to travel around as well as booking a transfer to the airport. The breakfast buffet, covering western, asian and local chinese dishes, was very delicious. If I visit Hong Kong again, I will stay at IBIS Hong Kong Central & Sheung Wan again.

Dear Suradee B., Thank you for your feedback related to your stay with us. I am glad to see that the overall experience met your expectation. It is encouraging to see the positive scores on most of the areas, especially the acknowledgement towards our location, services and room condition.We will keep our good work and make your future stay as great as previous one. Thanks again for your comment and we look forward to welcoming you back soon. Simone Hansen (Ms.) General Manager

enjoyable service

Customer review rating 4.4/5

Luis L. Couples - 07/04/2019 AccorHotels certified review

it was a nice experience but ut would be great if service comes with included breackfast package.

Dear Luis L., Thank you very much for your comprehensive feedback related to your recent stay. Thank you very much for your feedback related to your recent stay. We are grateful to learn that you had an awesome stay. Your acknowledgement served as a great encouragement for us to keep the good work. We will keep improving in all aspect and make your futures stay with even better experience. Thanks again for your comments and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Stay

Customer review rating 4.4/5

Naomi H. Solo - 07/04/2019 AccorHotels certified review

I had a pleasant stay while in Hong Kong. Staff were friendly and helpful. Hotel is in a good location. Room was fairly basic, but satisfactory.

Dear Naomi H, Thank you very much for sharing with us your experience related to your stay with us. I am happy to learn that my team provided efficient & friendly services which made your stay happy. Your acknowledgement was shared with the team and we all motivated. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms.) General Manager
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