Hotel - ibis Hong Kong Central & Sheung Wan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hong Kong Central & Sheung Wan Hotel

4.0/5 3,875 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our rooms

  • 550 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 9,637 reviews

Our guest reviews for ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,875 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Maria A. G. Business - 07/12/2018 AccorHotels certified review
« Quite pleasant. »

The location of the hotel was convenient. It was near our office, the tram was so accessible to go to the main areas of the island and restaurants and convenience stores were very accessible. Customer service was also very good. Staff were helpful and polite. The only downside is that my husband found the bed too firm/hard. It however, did not bother me. Logging in to the wifi everyday was a bit annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Aurora G., Thank you very much for your loyalty and feedback related to your recent stay with us. It is glad to learn that you had a pleasant experience with us, liked our location and in particularly our services. The team felt motivated when they read about your positive remarks towards their helpfulness and politeness. Regarding the bed and WiFi, we are working on the improvement plan and hope it will improve your experience for the future. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Kimmy-jo Friends - 06/12/2018 AccorHotels certified review
« Great location & views from hotel room. Basic but comfortable. »

Comfortable. Great location. Clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kimmy-Jo, Thank you very much for sharing the experience with us. We are thrilled to receive your positive feedback on most of the areas, including location, room and cleanliness. The team felt encouraging and motivated. At ibis, we always strive to provide the best services at the best price. We will keep improving and make your future stays as great as previous one. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Elle Families - 06/12/2018 AccorHotels certified review
« Great stay in spite of having a cold »

Found it very comfortable and staff understanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elle, Thank you for your review related to your stay with us. Firstly, we were regretted to learn that you caught a cold. At the same time, we felt grateful that you found the stay comfortable and extended your acknowledgement toward the staff. We will keep improving and hope to make your future stays to be perfect. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Couples - 06/12/2018 AccorHotels certified review
« Nice and Convenient »

They made our overnight stay easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for loyalty and sharing your experience with us related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay and found our location convenient. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Couples - 05/12/2018 AccorHotels certified review
« Good not great »

No notification to a day without hot water. No follow up or compensation

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay with us. It is regretted for the hot water supply issue related to your stay with us. We are sorry that the there was issue with the gas supply and the contractor took a while to get it fixed. It is an exceptional case, and please accept our sincerest apologies the situation you experienced. We will make sure a better experience will be provided for your future stays. Please do not hesitate to contact us directly for your future reservation and we will do a special arrangement for you. Thank you again for sharing your experience, and we hope that you will give us another opportunity to better serve you. Kind regards, Simone Hansen (Ms) General Manager

Elaine L. Families - 05/12/2018 AccorHotels certified review
« Strategic location, easy accessible »

Sai Ying Pun MTR just the same row exit hotel on the left ,Ding Ding Tram just across the road, eatery places just walking distance about 10min and 7-11 around the corner . Starbuck locate at the hotel main entrance . Nearby lan kwai fong

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay, and you felt happy about the stay. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Jørn A. Families - 04/12/2018 AccorHotels certified review
« Value »

Great value. This is a central hotel with fear pricing and a fantastic view. They take good care of Accor plus gold members. We wil stay with this hotel again in a few weeks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorn A., Thank you very much for your loyalty and sharing positive review related to your recent stay. It is grateful to learn that you found the stay was with great value and the staff did take good care of you. We look forward to welcoming you back in the middle of December. Thanks again for your comments and we cannot wait to welcome you back. Kind regards, Simone Hansen (Ms) General Manager

A. Business - 03/12/2018 AccorHotels certified review

Friendly staff and overall clean and nice rooms and surroundings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., Thank you very much for your time in giving us feedback related to your recent stay. I am very honour and grateful to learn that you were satisfied with our location and services. Overall the stay sounded enjoyable to you. I also noted your rating of restaurant experience, which we will for sure pay more attention to, so as to improve the service standard and enhance guests’ experience. I will share both your positive comments, so as to encourage my team to strive for the excellence, and addressed for comments with my Restaurant Team for improvement as well. Once again, I appreciate your feedback and look forward to be at your service soon. Kind regards, Simone Hansen (Ms.) General Manager

Valerie Couples - 02/12/2018 AccorHotels certified review
« Great place to stay »

Comfortable and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valerie, Thank you very much forsharing the feedback related to your recent stay with us. I am excited to know that you enjoyed the overall experience and found it comfortable. I will share your positive comments with the team so as to give them motivation. We cannot wait to welcome you back and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Fulier Couples - 02/12/2018 AccorHotels certified review
« SUPER »

SUPER

Our hotel has responded to the review
Our hotel has responded to the review

Dear FULIER, Thank you very much for your loyalty and sharing the experience with us. It is my great pleasure and honour to learn that you enjoyed the stay. Your acknowledgement was shared with the team, so as to give them motivation for keeping the improvement. Thank you again for sharing your positive feedback and we looked forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

W H. L. Families - 01/12/2018 AccorHotels certified review
« very satisfied »

although the hotel is busy with many guests in the reception, lobby and breakfast room, it's well managed. Staff are courteous and efficient. The room itself and the bath room are bigger than what I have expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W H L., Thank you very much for sharing your experience with us related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, satisfied with our room size and staff's service. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Lucy Couples - 30/11/2018 AccorHotels certified review
« Good location »

Staff are really friendly and hotel location is very convenient. I really enjoyed the Harbor view from my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucy, Thank you very much for sharing your experience with us. It is glad to learn that you enjoyed the stay, in particularly, satisfied with our location, services and harbour view room. Your acknowledgement was shared with the team for giving them encouragement to keep improving. We will work hard and enhance our quality, hoping to make your future stays to be excellent. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

John Couples - 30/11/2018 AccorHotels certified review
« Stop over »

Handy stop over

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for your review related to your recent stay with us. I am glad to see that your overall experience met your expectation and the hotel was a good choice for your stop over. Your acknowledgement towards the Guest relations officer who checked you in was shared. The team felt motivated after reading it. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

K. R. E. Families - 30/11/2018 AccorHotels certified review
« Great experience »

The staff are friendly and helpful. The hotel is near MTR about 7 minutes walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. Rui E., Thank you very much for your full score review related to your recent stay with us. We are thrilled to receive your positive feedback and commented that you had a great stay and experience with us. The team was motivated and excited to get your acknowledgement. We will keep the good work and aim at making your future stays to be perfect as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Trirat C. Couples - 29/11/2018 AccorHotels certified review

Hot water shower problem. Use the time to fixing too long. Cleaning room service is very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trirat C., Thank you for taking the time to tell us about your experience related to your recent stay with us. Firstly, we are glad to learn that you were satisfied with our cleanliness. However, we were sorry to learn that your experience did not meet your expectations which was mainly due to the hot water supply issue. We got the apologies from the gas supplier regarding the fixing time took longer than expected. We would like to ask for your understanding for the situation as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Solo - 29/11/2018 AccorHotels certified review
« Sweet and Simple »

Great location, clean room and quick service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your recent stay with us. It is our pleasure to learn that you had a sweet and simple stay. The room, location and services were the areas that got your acknowledgement. The team was delighted and felt encouraged after reading your comments. It is our aim to keep improving and hope to make your future stays to be more enjoyable. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

L. C. T. Couples - 29/11/2018 AccorHotels certified review
« average rating. room too small for the price we paid »

location ok as it is situated within a busy area

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. Choo T., Thank you for sharing your comments about your recent stay with us. I am sorry to learn that your overall staying experience did not meet your expectation. It is glad that you were fine with the location. Regarding the room size, in addition to the standard cityview room that you booked for the previous stay, we would like to recommend our Studio room, which is 25 sqm. At ibis we are an economy brand that offers the essentials for great services. Thanks again for your comments and we hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Simone Hansen (Ms.) General Manager

Josephine K. Solo - 29/11/2018 AccorHotels certified review
« Very enjoyable »

I liked my room it was set out very well to maximise space. The staff were very pleasant and helpful. The buffet breakfast was great with something for everyone, the only negative was the beds and pillows could have been a little softer but overall a very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josephine k., Thank you very much for your positive review related to your stay with us. It is delighted to learn that you had an enjoyable stay, satisfied with the room layout, our services and breakfast. Regarding the comments about the beds and pillows, our Executive Housekeeper was addressed of that. We are now working with the supplier and purchasing softer toppers. We will keep improving and hope to make your future stays to be perfect. We cannot wait to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

Friends getaway - 29/11/2018 TripAdvisor review
« Friendly and helpful staff »

Cosy and clean room, helpful and friendly staff, hotel provide complimentary transport to and fro from Airport MTR, good location and near to ferry terminal, tram and buses within walking distance, starbuck cafe at level 1

Rodney Solo - 27/11/2018 AccorHotels certified review
« Comfortable and good location »

Excellent location, easy access to and from airport using Airport express and shuttle bus. All forms of public transport close by (Train, tram bus and ferries). Staff were friendly and helpful and room was clean and comfortable with awesome views of Victoria harbour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney, Thank you very much for your full score review related to your recent stay with us. It is thrilled to see that you enjoyed the stay and gave us positive remarks on most of the areas. The team felt motivated and encouraged after receiving your review. We will keep the good work and make your future stays to be perfect as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

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