Hotel - ibis Hong Kong Central & Sheung Wan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hong Kong Central & Sheung Wan Hotel

4.0/5 3,794 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our rooms

  • 550 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 9,342 reviews

Our guest reviews for ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,794 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sung M. K. Friends - 10/10/2018 AccorHotels certified review
« Everything was good! »

Staff at the Front Desk and Restaurant was very friendly. Even housemaid lady was also nice. My husband and I really enjoyed our stay there. We will stay there again when we visit Hong Kong. Thanks for your wonderful hospotality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sung mi K., We very much appreciate your positive comments regarding your recent stay with us. It is our great pleasure to receive you kind remarks on our services of Front Office, F&B and Housekeeping departments. Your comments were shared with the team and they all felt motivated after reading them. We will keep improving and aim to make your future stays to be perfect. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Ajay K. Families - 10/10/2018 AccorHotels certified review
« Comfortable »

Clean, value for money, comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajay K., Thank you very much for your comprehensive feedback related to your recent stay. I am delighted to receive your positive comments on most of the area and found the stay was a great one. It is great to see that you found the room was clean and comfortable. Overall, the stay was a great value of money. Your review was shared with the team so as to give them motivation to keep the good work. Thanks again for your comments and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Rozali L. Families - 09/10/2018 AccorHotels certified review
« enjoy »

we really enjoy our stay at your hotel, although the room quite small compare to Indonesian hotel but the room is clean and the view is quite amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rozali L., Thank you very much for your comment related to your recent stay. I am delighted to receive your positive comments on most of the area and found the stay was a great one. It is great to see that you found the room was clean and view was good. Your review was shared with the team so as to give them motivation to keep the good work. Thanks again for your comments and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Peiling Friends - 07/10/2018 AccorHotels certified review
« Small but all good. »

Good.

Our hotel has responded to the review
Our hotel has responded to the review

親愛的 Peiling: 感謝您入住本酒店,並花時間給予我們寶貴的意見。 看到 閣下對是次入住感到很滿意,我們都感到十分開心和鼓舞。在房間大小方面,我們酒店的標準房都是同一個尺寸,均為17平方米,但我們同時亦有25平方米的開放式房間可供選擇。 期待再次為您服務! 宜必思香港中上環酒店 總經理 韓茜文

Jordi Solo - 06/10/2018 AccorHotels certified review
« Friendly staff, good location anf value for money. »

The Ibis hotel Hong Kong Central &Sheung Wan has totally met my expectations. Well connected by public transport (Queen Street Tram) and walking distance to metro (Sheung Wan) and Ferry (15 min). The room was ok and the staff very friendly and helpful. I would totally recommend it for a stay in Hong Kong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jordi, Thank you very much for your sharing the feedback related to your recent stay. I am excited to learn that the stay was value for money and the quality of services met your expectation. Your positive feedback with be shared with my team so as to encourage them to strive for the excellence. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Couples - 06/10/2018 TripAdvisor review
« Happy in Hong Kong »

The location of the Ibis in Sheung Wan was wonderful for us. The courtesy bus to Central Station is a wonderful asset. We enjoyed a wonderful view of Victoria Harbour from our 28th floor window. The bathroom was a good size as was our room. We particularly loved the restaurant, "Le Bar" which had a great menu of modern western, Italian, Asian. The food was plentiful and delicious and beautifully presented. The service was quick and the staff remembered us and what we liked, even to our preferred seat! The buffet. brekky was great with Western and Asian to choose from The Ibis staff were friendly and helpful and Uber Drivers had no trouble finding the hotel. We walked to lots of places of interest from here. It is just a short walk to the ferry terminal, the famous Western Markets and we loved the life along Queen Street. We enjoyed walking up Hollywood Street to the Man Mo Temple and Ladder Street and there are loads of buses and trams to everywhere else outside the hotel or leave from Central Station buses to go up Victoria Peak.

Anonymous Solo - 05/10/2018 AccorHotels certified review
« Relaxing »

We good. Gave me an early check in. The room was neat and clean. Very accessible hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your recent stay with us. It is delighted to learn that you had a relaxing stay and you were satisfied with the room cleanliness, location and early check-in arrangement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Asha Solo - 05/10/2018 AccorHotels certified review
« Amazing views! »

The view was great and customer service iof house keeping staff was great. Always making sure i had water replaced and towels/toilet paper.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asha, We very much appreciate your positive comments regarding your stay with us. It is thrilled to receive your full score review and acknowledgement towards our services. The team felt motivated and will the good work, making sure that your future stays are as great as previous one. Thank you again for sharing your experience and we look forward to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

Jeffrey Couples - 04/10/2018 AccorHotels certified review
« Great value, excellent service »

Room was a decent size for Hong Kong and the who,e hotel was spotlessly clean. The staff at check in and check out were very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey , Thank you very much for your continuous support to Accorhotels and choosing to stay with us during your visit to Hong Kong. It is encouraging and grateful to see that you had an enjoyable stay, and you felt happy about the stay. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Chc Families - 04/10/2018 AccorHotels certified review
« View is bad »

I made reservations for two harbour view However I can't see any harbour and port because of foward building. The room number were 1909, 1910. You need to stay and what you look at through the windows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chc, Thank you for taking the time to tell us about your experience with us. We are sorry to the room that you stay did not meet your expectation, especially about the harbour view that seen from the room. The team was shared with your comments and your preference is updated. We will do a better room arrangement for your future stays. Please allow us to extend sincerest apologies, and we hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Simone Hansen (Ms) General Manager

L. S. J. Families - 02/10/2018 AccorHotels certified review
« I was satisfied with the price, but I also felt sorry for it. »

I was very moved by my earnest request before my stay, but there was a lack of staff meeting in the hotel.For example, when I asked about the shuttle bus to Hong Kong Airport, the waitress pointed at the manual without saying that it was very annoying.I was very upset about Hong Kong Station and Hong Kong Airport, so I blamed the staff who did not give me details.But I think that is experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. SUNG J., Thank you for taking the time to tell us about your experience related to your stay with us. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. We take your feedback seriously and concerned department heads were shared with your concerns. Further training to improve service quality is implementing. In addition, for the plugs set up in room, due to the safety concern, we have not provided multi-plug in room. However, please feel free to contact Housekeeping team regarding any issue of the room, and we will try out best to fix it for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Simone Hansen (Ms) General Manager

Amanda Couples - 01/10/2018 AccorHotels certified review
« Brilliant location, super helpful staff and a gorgeous view of the harbour, topped off by a generous breakfast. »

Our stay at ibis Hong Kong Central & Sheung Wan was only one night but it was close to the best hotel we stayed in for our entire month-long trip to the UK and Europe. It was very easy to get to from the airport thanks to the convenient and free shuttle bus that picked us up from Hong Kong Station. The staff were superb - extremely helpful in so many ways and we were even able to check in to our room early which meant a lot after an 11-hour overnight flight from Zurich. The location was perfect too...close enough to walk to interesting places and our harbour view roomed lived up to our expectations in the best possible way. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda, Thank you very much for your loyalty and sharing your experience related to your recent stay. Your acknowledgement about the stay and positive remarks of having a fantastic stay were shared with the team. We take it as great motivation for pushing us to strive for excellence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Tsai, H. Families - 01/10/2018 AccorHotels certified review
« Greatest seaside view, good staff and nice location »

Greatest seaside view, good staff and nice location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Huan Hsi, Thank you very much for sharing your experience related to your recent stay. I am glad that the overall experience met your expectation. It is grateful to see that you liked our harbour view room, location and our service. We will keep improving and make your future stay with even better experience. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Kyu B. H. Friends - 01/10/2018 AccorHotels certified review
« Great »

Staff were friendly and the room was cleaned well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyu Bin H., Thank you very much for your feedback related to your recent stay. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments on most of the areas, including room cleanliness and staff friendliness. Your acknowledgement, especially about the staff and facilities were shared with the team, so as to give them motivation for keeping the improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

H. P. Friends - 01/10/2018 AccorHotels certified review
« A great location with good value »

Ibis Central Sheung Wan is very conveniently located and you can get to different neighborhoods by public trans portions easily. The hotel staff is friendly and willing to accommodate your needs as much as they can. The place can be a little noisy depending on what's happening outside. Room has hard-wood floor and kept pretty clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. P., Thank you very much for your loyalty and comprehensive feedback related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our location convenient, room was clean and service was great. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Business - 01/10/2018 TripAdvisor review
« Good Hotel, Good place to start to see HKG, Breakfast could be better »

Good Hotel - like we know IBIS in Europe, Good place to start to see HKG - just a very short walk to the Bus Terminal and also Metro, very near to Ferry Terminal too, thinking about HKG big room, Lobby was not that clean but room was, breakfast could be better - nothing really fresh, not compareable to IBIS in Europe. Will come back (w/o breakfast)!

anlow77 Business - 01/10/2018 TripAdvisor review
« Efficient hotel. »

Efficient hotel. Check in fast. Room small but comfortable, well arranged. Good to have sea view although I booked a city view. Gym too small and do not have enough equipment. Location near local food, but a little Long walk with luggage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear anlow77, Thank you for sharing your review about your recent stay and we are happy to hear that you are satisfied with our efficiency, harbour view and nearby facilities. However, we regret to know our gym room let you down this time. In ibis we offer an economic product with the best service and as such, we do not offer the full range of facilities in the hotel. For your next stay, you may try to go to the nearby Sun Yat Sen Memorial Park facing the Victoria Harbour for jogging or a work-out. Besides, if you travelling with you luggage, we could advise you take tram or buses in the next time and you can get off right in front of our hotel. However, I am sorry if you experienced some difficulties and inconvenience when trying to reach the hotel location. Once again, thank you for choosing ibis Hong Kong Central & Sheung Wan Hotel. We look forward to having you back with us soon. Kind Regards, Simone Hansen General Manager

Ben L. Business - 30/09/2018 AccorHotels certified review
« Nothing short of fantastic »

Experience with staying in iBis is fantastic. Check-in is smooth and hassle-less; staff is friendly and professional; facilities are great and Wifi fast and stable. All in all, i feel that iBis provide a comfortable and clean stay. Although, the bed is too stiff for my liking and will prefer additional pillows in the room. i dont like that i need to keep signing in for wifi as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben, Thank you for taking the time to tell us about your experience related to your recent stay with us. Your acknowledgement about the stay and positive remarks of having a fantastic stay were shared with the team. We take it as great motivation for pushing us to strive for excellence. Regarding your feedback of the mattress and Wifi access, we have extra soft toppers and longer period password of Wifi were available for guest . Please do not hesitate to contact Duty Manager during your stay for any assistance or comments, so that we can rectify the issue immediately, making your stay with better experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Erez D. Solo - 29/09/2018 AccorHotels certified review
« Not a good experience »

The bed mattress is too hard couldn’t sleep at nights. The breakfast is the worst I have ever had in a hotel. The food was not tasty at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erez D., Thank you very much for your comments related to your recent stay. I am sorry to learn that the overall staying experience did not meet your expectation. Please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer and thus your feedback is very important to us for making improvement. Our Restaurant Manager and Executive Housekeeper were well addressed of your feedback and will take appropriate measure to improve the quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Simone Hansen (Ms.) General Manager

David Friends - 27/09/2018 AccorHotels certified review

Bright pleasant hotel, well located

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay with us. I am delighted to know that you enjoyed the stay overall and we are a good value of money hotel to you. Your positive remarks will be shared with the team so as to encourage them to keep the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

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