Hotel - ibis Hong Kong Central & Sheung Wan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hong Kong Central & Sheung Wan Hotel

4.0/5 3,905 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our rooms

  • 550 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 9,881 reviews

Our guest reviews for ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,905 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 13/01/2019 TripAdvisor review
« Great location »

Typical Ibis. Does what it says on the tin. Yes the rooms are on the small side, but great breakfasts, comfortable bed, and fantastic views. Very close to tram, and MTR not too far away. Location feels very safe.

Anonymous Couples - 09/01/2019 AccorHotels certified review
« Return Customer »

The price is competitive as compared with other budget hotel, the service staff was friendly and easy to communicate with. Has been staying with ibis for few times whenever I travel to HK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your loyalty and time to share the experience with us related to your recent stay. It is my great pleasure to receive positive score on most of the areas and learnt that you enjoyed the stay. Your acknowledgement towards our staff was shared with the team so as to give them motivation. On the other hand, your comment about the price was addressed. Our Revenue Manager will review it accordingly. It is sorry about air conditioning system in your room was not functioned properly. Concerned departments were addressed of the issues and will follow them up. We will keep improving and hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Daniel Families - 08/01/2019 AccorHotels certified review
« Great »

Hotel was in an ideal location for us. Trams and MTR station close by. Room was clean and size is comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay, and you felt happy about the stay. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Jenna Families - 08/01/2019 AccorHotels certified review
« Great hotel without the expense »

Very clean. Great rooms. Serviced daily. Close to all forms of public transport. Very informative and helpful reception staff. Great little restaurant. Very happy with out choice in HK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenna, Thank you very much for your loyalty and sharing your review related to your stay. We were delighted to see that you were happy with your choice and enjoyed the stay overall. It is glad that Housekeeping, Restaurant and Front Office Team all did a good job during your stay, giving you a good impression. We will keep improving and aim at making your future stays to be perfect. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Solo - 07/01/2019 AccorHotels certified review
« Easy couple of nights »

Easy check in, used points to make the stay cheaper.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your loyalty and support to Le Club Accorhotels Loyalty program. I am glad to read about your positive comments on most of the areas related to your recent stay, which was a satisfactory one. I will share you acknowledgement with the team and encourage them to keep the improving. Thanks again for sharing your experience with us and we cannot wait to welcome you back soon. Kind regards, Simone Hansen (Ms) General Manager

Genade Families - 07/01/2019 AccorHotels certified review
« Incredible view, Basic facilities, Instant service, Small room »

I arrived at the hotel without much expectations knowing IBIS offers no frills accomodation. The harbour view room I stayed in had a full view of Victoria Harbour which proved to be a real treat. It was an overall alright stay except for the strong smell of bleaching agent in the room and corridor. The only problem I encountered was the tiny shower area as we knocked onto the glass door and tap frequently. Also, the drainage was extremely poor due to the size of the drain cover and the shower floor would be flooded after use.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Genade, Thank you for your loyalty and sharing your comments about your recent stay with us. Firstly, it is grateful to see that you liked the room arrangement and the view from the room. However, I am sorry to learn that your overall staying experience did not meet your expectation. Regarding the room size, in addition to the standard size room that you booked for the previous stay, we would like to recommend our Studio room, which is 25 sqm and the bathroom size is bigger as well. Thanks again for your comments and we hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Simone Hansen (Ms.) General Manager

Shagun Couples - 07/01/2019 AccorHotels certified review
« Good location, but room facilities could be better »

The location of the hotel was very good and close to all the major sites we wanted to visit. However, the room facilities were quite basic, such as toiletries. The room size was small but efficiently planned out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shagun , Thank you very much for staying with us and sharing your experience related to your stay. It is glad to see that your overall experience met your expectation. To support the Sustainable Development Program and encourage guests to use less disposable amenities, we place a person items in the bathroom and a bottle of mineral water. Our Housekeeping team is more than happy to deliver the addition items upon request. Thanks again for your comments and we hope to be at your services again. Kind regards, Simone Hansen (Ms) General Manager

C. S. F. Couples - 06/01/2019 AccorHotels certified review
« Satisfactory »

Not near to MTR station. But near to eateries. Due to cold weather, water dew formed inside window glass and dripped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you very much for your comment related to your recent stay. It is encouraging and grateful to see that you had an enjoyable stay, and you felt happy about the stay. Your acknowledgement and positive comments was shared with the team. We all felt motivated after reading it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Family - 06/01/2019 TripAdvisor review
« Great Location for family as well as business. »

Great location for tram and ferry rides; also for selection of food (local and international) in the neighbourhood - within walking distance. Staff was helpful and friendly. Enjoyed our 4-nights stay there.

Traveller1970 Couples - 05/01/2019 AccorHotels certified review
« Good hotel for a city trip »

Modern hotel close to Central and Sheung Wan. Good size rooms, no frills. You get what you pay for. Good wi-fi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Traveller1970, Thank you very much for your continuous support to our Le Club Accorhotels Loyalty Program, and the feedback related to your recent stay. I am glad to learn that our wifi performance and overall quality of service met your expectation. Your comments were shared with the team so as to encourage them to strive for excellence. Thanks again for your valuable comments and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Santi Families - 04/01/2019 AccorHotels certified review
« nice staff good location clean room »

clean room location is ok near tram and mtr but far from shopping.Staff is excellent thank for keep my bag from lobby toilet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear santi Thank you very much for your review related to your stay with us. It is happy to see that you enjoyed the stay and gave acknowledgement towards our staff, location and room. I will share you positive remarks ,especially to our Front Office Team who took care of your bag during your stay. We look forward to welcoming you back again soon. Kind regards, Simone Hansen (Ms) General Manager

C. W. L. Families - 04/01/2019 AccorHotels certified review

Good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. Wai L., Thank you very much for your loyalty and sharing your experience with us. It is grateful to receive your positive feedback and commented that it was a good experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a perfect one. Kind regards, Simone Hansen (Ms) General Manager

Christine Couples - 04/01/2019 AccorHotels certified review
« Perfect »

The hotel was accommodating and located in the perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine, Thank you very much for sharing your experience with us related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay and found our location convenient. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Tim R. Couples - 03/01/2019 AccorHotels certified review
« Whilst a budget hotel both the room and the breakfast met if not exceeded our expectations. »

The first 48 hours were a nightmare when one of your employees took 191,000 HK$ from my Amex card rather than 19,100 HK$. That said we all make a mistakes and your manager, Jane, was terrific in helping me sort out the matter with American Express. After this was sorted we had a great holiday, were happy with the room cleaning and my wife in particular was very pleased with your breakfast provision and whilst we didn't use it a lot your meal service on floor 5 was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim R., Thank you very much for sharing your experience related to your recent stay. Firstly, we would like to extend sincerest apologies regarding the mistake that happen upon arrival. We thanked for your understanding and glad that it was solved. The team and I felt happy to see that your stay became enjoyable and received your acknowledgement towards the cleanliness. Thank you again for sharing your experience, and we look forward to be at your services soon. Kind regards, Simone Hansen (Ms) General Manager

Kei C. S. Families - 03/01/2019 AccorHotels certified review
« It was an excellent experience. The service is something 5 stars hotel will not be able to provide »

I got sick during my stayed. Cason Chiu went above and beyond to help me, words could not express how much I appreciated it and being grateful. Andy Chiu was not only professional but addressed my situation on a personal level. I hope they will grow with your hotel because of their wonderful personalities, they made a difference, made me feel like home during my stayed. I wish both of them well and have a great future at your hotel. They set up an excellent model and please share my experience with your staffs. Thank you. Kei

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kei Chiu S., Thank you very much for your support and staying with us again. It is grateful to receive your full score review and appreciation especially towards our services. Your compliment to Guest Experience Supervisor - Cason and Duty Manager - Andy was shared with the team. We all felt motivated and it is for sure will be a good example of personalized and professional service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Tung Families - 03/01/2019 AccorHotels certified review
« Family tour »

Good location, nice view and easy to take transportation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tung, We appreciate for your time in sharing your experience related to your recent stay. It is our great pleasure to learn that you enjoyed the stay, satisfying with the overall experience and nice view. . Rest assured that your acknowledgement has been shared and my team was excited to read through it. We will take the encouragement and improve our services continuously so as to provide the best guest experience to our guests. Thanks again for your kind remarks, and we look forward to be at your service again soon. Kind regards, Simone Hansen (Ms) General Manager

Cyrus N. Friends - 03/01/2019 AccorHotels certified review
« Comfortable stay »

Although the hotel's location isn't too near the MTR station, but it's still within a walking distance from both Sheung Wan and Sai Ying Pun MTR. Room size is decent and I had a good stay. I was greeted warmly by the front desk staff, Andy and he was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cyrus N., Thank you very much for your loyalty and comments related to your recent stay. We glad to see that you enjoyed the stay and gave us encouraging feedback. It is always so rewarding to hear positive guest experiences as a result of the interaction between staff and guests. The team was shared with your kind remarks, in particular Andy, our Duty Manager. We all were very happy to receive such feedback and no doubt this will help motivate Andy and the rest of the team to carry on in a positive direction. We look forward to welcome you back soon. Kind regards, Simone Hansen (Ms) General Manager

Rebecca Families - 02/01/2019 AccorHotels certified review
« Mrs »

Connected room next door party by gang of youth till 3am non stop high pitch voice no fire work view yet charged a fortune room is tiny.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca, Thank you for taking the time to tell us about your experience related to your recent stay with us. It is deeply sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. Reviewing the room arrangement, as the first night was reserved for the connecting room and therefore the same room was arranged for the second night. Reviewed that you reported the noise from next door and Duty Manager assisted immediately. Our pricing is dynamic and is based on simple demand and supply principles. During the period of your stay, it was high demand for hotel rooms in Hong Kong. We sincerely asked for your understanding and it is our hope that you will give us another opportunity to better serve you again. Thanks again for sharing your concerns with us and we look forward to be at your services soon. Kind regards, Simone Hansen (Ms) General Manager

May Families - 01/01/2019 AccorHotels certified review
« Good Location »

It’s quite near to mtr station and Macau ferry terminal and the free shuttle from/to the Airport Express terminal is really convenient. The room is clean and comfy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear May, Thank you very much for your feedback related to your recent stay. It is grateful to learn that you found our location was convenient and services were good. Your kind remarks were shared with the team and we felt motivated after reading it. We will pay extra effort and take more initiative to make your future stays more enjoyable and remarkable. Thanks again for sharing your experience with us and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Friends - 01/01/2019 AccorHotels certified review
« Good »

Everything was good. Clean rooms, good shower. Don’t like 2 elevators only go down to ground.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for sharing your positive feedback related to your recent stay. It is excited to learn that the team did a good job in the services and cleaning, making your stay enjoyable. However, we are sorry about the lift system. Due to building constrain, we are not able to change the lift system shortly. We will put your comments in our priority list when the refurbish project comes. We will place more signage hope to improve the communication with guests. Thank you again for sharing your experience and we hope to be at your services soon. Kind regards, Simone Hansen (Ms) General Manager

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