Hotel - Mercure Banjarmasin
Mercure Hotel Mercure Hotel

Mercure Banjarmasin

4.0/5 329 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Paying)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • SYAMSUDDIN NOOR
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The modern and stylish designed room is spacious and features a minibar, satellite tv, working desk and bathroom with shower. The room also comes with a beautiful city view.Wider range of modern and stylish designed room features a minibar, satellite tv, coffee brewer, working desk and living and dining rooms. The room also comes with a beautiful pool view.

  • 180 rooms
  • 137 non-smoking rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Automatic temperature control
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,076 reviews

Our guest reviews for Mercure Banjarmasin

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 329 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Zeni R. Business - 07/08/2018 AccorHotels certified review

I always choose mercure even i have many option. But sadly i cant get point with reason from travel agent order.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zeni Tutik r., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Raymond H. Business - 05/08/2018 AccorHotels certified review
« Satisfied »

I really satiesfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond H., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Irene Families - 30/07/2018 AccorHotels certified review

Good place, good service,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Nining Business - 29/07/2018 AccorHotels certified review
« Satisfied »

Friendly staff. Great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nining Sri Astuti We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayu Pratiwi Room Division Manager

Anonymous Business - 26/07/2018 AccorHotels certified review
« Good »

Clean, friendly staff, comfort for business travel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mini, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Dani R. Business - 25/07/2018 AccorHotels certified review

Nice hospitallity

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dani R., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Mekka R. Families - 23/07/2018 AccorHotels certified review
« A good memory to remember »

The room is spacious for a family with 1 child. You may improve by providing more facilities for kids to play around swimming pool. Or swimming facilities for kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mekka R., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

James N. Business - 21/07/2018 AccorHotels certified review
« Well located with good range of eateries. »

Overall, no dramas, room was decent and reasonably priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soon H., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Feisal S. W. M. Business - 14/07/2018 AccorHotels certified review
« Bad wifi, hard to get a parking spot »

I spend a week here and the wifi was never working well. It is also depressing to get a parking spot The other issue is to enter and exit from the Hotel area was difficult due to high traffic from mall visitors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Feisal, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Eko Business - 13/07/2018 AccorHotels certified review
« Good value hotel in the city centre »

Check in: disappointed with the receptionist who decided to process check in of soneone who came after us knowing that me and my friend was already waiting for a long time. When I reminded him about, his only response was smiling, no apology. Room: room was fine. Water from shower always flow outside wetting the floor mat. Needs fixing. Towel was a little old and rough so perhaps replacement can be considered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eko S., Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

K. Business - 07/07/2018 AccorHotels certified review
« Best service! »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chang Mo K., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Zulham R. Business - 06/07/2018 AccorHotels certified review
« Good »

Good place to stay for business and for family time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zulham R., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Raymond H. Business - 05/07/2018 AccorHotels certified review
« Satisfied »

I really satisfied, because help from mercure team, when 2 AM i can not get taxi from my office to mercure hotel, I order car to mercure team to help to pick up me to my office and they can support.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond H., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Couples - 01/07/2018 TripAdvisor review
« Visiting family in Kalimantan »

The location of the Mercure Banjarmasin is great, very central and the plaza that it’s located in has expanded immensely since the last time we were there. The breakfast selection was the only disappointing point.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob M, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Andi T. F. Couples - 30/06/2018 AccorHotels certified review
« Very Nice place to stayed »

Amazing experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andi Tripenus F., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Firman Friends - 27/06/2018 AccorHotels certified review

Everything good especially for staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimas Firman, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Nenci P. Families - 26/06/2018 AccorHotels certified review
« Not special moment »

Long queue for check in because its on peak season. its difficult to access hotel with car, because the same entrance with mall. the room was nice, but the staff forgot to put clean towel in bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nenci P., Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

A. Business - 25/06/2018 AccorHotels certified review

Great, clean room , good service and strategic location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aan A., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Rizal Families - 25/06/2018 AccorHotels certified review
« The hotel couldn't handle peak season well. »

I couldn't enter my room until 4.30 pm because the room wasn't ready yet and the towels weren't in our room but delivered on 9.30 pm. I also couldn't have two keys for my room until 6 pm, while i needed it to access the elevator. I also hope later there will be hand towels in every room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rizal, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Thresiana Couples - 25/06/2018 AccorHotels certified review
« Nice place »

Room isn’t ready, i’m waiting until 15.00 wita.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thresiana, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

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