Hotel - Mercure Banjarmasin
Mercure Hotel Mercure Hotel

Mercure Banjarmasin

4.0/5 346 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Paying)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • SYAMSUDDIN NOOR
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The modern and stylish designed room is spacious and features a minibar, satellite tv, working desk and bathroom with shower. The room also comes with a beautiful city view.Wider range of modern and stylish designed room features a minibar, satellite tv, coffee brewer, working desk and living and dining rooms. The room also comes with a beautiful pool view.

  • 180 rooms
  • 137 non-smoking rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Automatic temperature control
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,347 reviews

Our guest reviews for Mercure Banjarmasin

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 346 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Doddy Business - 13/12/2018 AccorHotels certified review
« The room air conditioner is not working properly. »

None

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doddy Tisna Zidni A., Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Soraya Families - 07/12/2018 AccorHotels certified review
« Nice »

comfortable room and great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soraya Z., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Riza G. Business - 06/12/2018 AccorHotels certified review
« awesome »

clean and tidy room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Riza g., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Lanny Business - 04/12/2018 AccorHotels certified review
« Good service »

We are satisfied with the service during staying in Mercure Banjarmasin. For improvement, please manage again the breakfast system since during our breakfast, we did not get any seats since the room is very crowded therefore we took our breakfast by standing and also please provide adequate waiters to tidy up the dish as fast as possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lanny, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Dedi Couples - 30/11/2018 AccorHotels certified review
« Excellent »

No bad comment, no complaint from me because all great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dedy S., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Anonymous Business - 29/11/2018 AccorHotels certified review
« Nicely done »

Refreshing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimas Aditya H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Adhitya T. Business - 29/11/2018 AccorHotels certified review
« Awesome »

Clean room, great food, nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adhitya T., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Rina Solo - 29/11/2018 AccorHotels certified review

such a great stay at Banjarmasin. very recomend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rini F., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Anonymous Business - 28/11/2018 AccorHotels certified review

Clean room. Friendly staff, Overall good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Herry W., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Fitri Families - 27/11/2018 AccorHotels certified review
« Satisfy enough »

Overall good, i have no issues at all while stay here, and yeah will probably planning to visit here again, thankyou for the warm welcome and great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fitri L., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Rachmat Business - 25/11/2018 AccorHotels certified review
« I can sleep »

Ambience ruangan nya nyaman sekali.... Kaga spooky... Bed and pillow nya great.... Tempat nongkrong nya cozy bgt... Live music awesome... Two thumbs up.... #jakselstylewrite

Our hotel has responded to the review
Our hotel has responded to the review

Rachmat S. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Banjarmasin. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Sugiharto General Manager

Ratna N. S. Families - 21/11/2018 AccorHotels certified review
« many times stay here and satisfied enough »

near with shopping center and enough facilities but poor parking location cause the entrance to hotel is only one door. To achieve hotel lobby need extra eforts due to line of many cars to get into mall mostly. Especially in holiday very annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ratna Novita s., Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Lia Business - 16/11/2018 AccorHotels certified review
« Very polite n helpful staff »

My room basin for washing hands is not good. Tge water were still there n quite long time to drain. Awful looking when ivtried to re wash my hand. Need to be fizxed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yulia, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Harvey Families - 14/11/2018 AccorHotels certified review
« Need some improvement »

Location is good, just next to shopping mall however hotel not provide enough parking lot, so we must share parking lot with shopping mall guest especially on weekend. Pool also need improve for the cleanless, got new towel but wet, i wonder whether it is new or used....for others, seems okay for me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harvey B., Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Marchelina F. Business - 12/11/2018 AccorHotels certified review
« ms »

not bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marchelina f. S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sugiharto General Manager

Selvia Couples - 12/11/2018 AccorHotels certified review

Will comeback again and stay at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andi S., Thank you for the great score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Hadi R. S. Business - 06/11/2018 AccorHotels certified review
« Nice and good hotel accomodation and staffs »

All are in the places, nice hotel and nice staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hadi R., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Anonymous Business - 02/11/2018 AccorHotels certified review
« good »

clean room, good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jus M., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

R. A. Business - 01/11/2018 AccorHotels certified review
« Good »

Nice room to stay, clean and big enough for superior room, just one concern of my bathroom that the toilet tissue is using the old one (almost empty) even though there was a new one (refill), but overall I’m satisfied to stay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. R., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Thata Business - 31/10/2018 AccorHotels certified review
« Comfortable »

The hotel is very comfortable, they have very soft pillows and the rooms are quite spacious with fairly complete equipment including a hair dryer in the bathroom. The location that connects to the mall provides practicality for me. And I really appreciate the very fast and kind service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martha Puspita S., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

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