Hotel - Mercure Banjarmasin
Mercure Hotel Mercure Hotel

Mercure Banjarmasin

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4.0/5 323 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Wheelchair access
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Paying)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • SYAMSUDDIN NOOR
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Paying)
  • Golf  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The modern and stylish designed room is spacious and features a minibar, satellite tv, working desk and bathroom with shower. The room also comes with a beautiful city view.Wider range of modern and stylish designed room features a minibar, satellite tv, coffee brewer, working desk and living and dining rooms. The room also comes with a beautiful pool view.

  • 180 rooms
  • 137 non-smoking rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,876 reviews

Our guest reviews for Mercure Banjarmasin

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 323 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Miko Business - 15/05/2018
« Nice experience »

Very clean place, location beside great mall at Banjarmasin, welcoming staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Widiyatmiko Arifin P., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayu Pratiwi Room Division Manager

AccorHotels certified review
Koen Friends - 14/05/2018
« Bad »

Unfriendly hotel for bicycle sportsman

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kuncahyo Kamal Arifin, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

AccorHotels certified review
Sandhy Families - 14/05/2018

Everything are very easy here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr.Sandi K., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayu Pratiwi Room Division Manager

AccorHotels certified review
Kiki N. Business - 14/05/2018
« Nice Sanctuary in The Heat of Banjarmasin »

A nice place to stay in Banjarmasin. Cool ambience and relaxing atmosphere after exposure to the heat of Banjarmasin. Nice pool garden and live music by the pool. Two thing that I would give my criticism if ever asked are: food at the breakfast buffet (not so tasty) and hotel access by car since it was very crowded due to same access to the mall parking lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kiki Novito, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

AccorHotels certified review
Ira J. A. Business - 13/05/2018
« I do feel...actually alot disappointment.. »

Actually, I had been expected a lot from mercure since I knew from my friend that it was the newest hotel and the best hotel in banjarmasin... I thought it was the only one 4 stars hotel in Banjarmasin. But for 800 thousands rupiah and awarding 4 stars..ur beyond my expectation started with...ur entrance..there’s no Air conditioners for those such hot city..and the Lobby and the breakfast place no AirCon, the variety of food also very limit, and for the egg corners why they have to put it inside..sorry but I think there is soo much 3 stars hotel can provide way better breakfast than yours and also there is seem lack of service, it’s difficult to find someone for assistance and there is noone shared the drink, I mean only for mineral water we need to take it by ourselves when they had been put it on one side of the corner. In my floor especially infront of elevators there’s a huge hole I think on the floor that you’ve been covered by carpet. I think it would be better if u fixed the floor rather than u just covered it becoze it would be dangerous for any customers. The lightning ove the floor also very deemed. For room, the color for the bathrooms very dark, u choose dark theme I don’t know why but it cause the lightning not work properly and the floor..oh please it is very slippery. Ur overall hospitality is quite good except one of ur security at the entrance, I have asked him politely to sent my package to my room, but instead of helping me, he said no one can delivered my package..I still try to be patient and I think also maybe no one can help him..but when I get back ( after maybe 4 hours) my package still there..OMG..the availability of bellboy ia not my concern, how come 4 stars hotel said that and did that to the customer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ira Juliet, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

AccorHotels certified review
Wiwin Business - 11/05/2018
« great Location But My Bathroom is smelly »

everything is great but my bathroom has a bad odor. maybe there is problem with the pipe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Windyanti, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

AccorHotels certified review
Anonymous Solo - 11/05/2018

its just awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wahyu Widyo N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

AccorHotels certified review
Riza R. N. Business - 11/05/2018
« Nice stay @ Mercure »

Convenience located, beside mall, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Riza Rijani n., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

AccorHotels certified review
Kim Business - 10/05/2018
« Good service »

Friendly service like usually

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim Chang M., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

AccorHotels certified review
Menno D. Couples - 08/05/2018
« Dirty »

The room was small, cockroaches were in the room and the shower area in the bathroom was not clean and filled with soap foam from earlier users. We made a 4 week trip to Kalimantan, Java, Bali and Lombok and this was the worst hotel we have been in. We also had no shower towels in the room so look like room was not properly prepared

Our hotel has responded to the review
Our hotel has responded to the review

Dear Menno D. - Aletta, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

AccorHotels certified review
Mudji Families - 02/05/2018
« HOTEL MERCURE BANJARMASIN NYAMAN »

for 2 days, we stay at hotel mercure banjarmasin. We felt the comfortable atmosphere, the courteous attitude of the hotel employees, always greeting and asking "what can we help with?" The breakfast menu is a great choice. Thank you for the attention and service of the mercure hotel banjarmasin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mudji H., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayu Pratiwi Room Division Manager

AccorHotels certified review
Muhammad R. Friends - 30/04/2018
« Mr »

Quite good for another short holiday. But get a little noisy neighbor. Overall still want to have another night there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DR. M r., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

AccorHotels certified review
Sa Families - 29/04/2018
« Satisfied »

Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Riahdo , We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayu Pratiwi Room Division Manager

AccorHotels certified review
Rian Solo - 27/04/2018

Good location near Duta Mall, friendly staff, large swimming pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rianto, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

AccorHotels certified review
Made S. Business - 27/04/2018
« Nice »

All in order, clean, comfort & spacious room & bed, good internet speed. Hospitality from the concierge/security the moment step foot on hotel entrance. Not the case with the reception when checked in though. Cool effort by Maudya Lavi to provide me with alternative transport to airport to make sure I can catch my plane. Really appreciated it. I can say she reflects the slogan Proud HEARTIST®, and coolest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear I Made S., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

AccorHotels certified review
Obor W. S. Business - 26/04/2018
« Nice and confortable »

Cobfortable atmosfere, clean and fresh room.. abit incomplete since massage hour end so quick while need to refresh by good touch of terapist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Obor W., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

AccorHotels certified review
Juliana W. Families - 25/04/2018
« SATISFIED »

ALL ALWAYS SATISFIED

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juliana, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

AccorHotels certified review
N. Business - 25/04/2018

nice and good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tiurlis n., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

AccorHotels certified review
Prima Business - 24/04/2018
« Great place to stay »

Location near with mall, cozy room, friendly staff. very recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prima S., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

AccorHotels certified review
Romi A. L. S. Families - 23/04/2018
« the most comfortable hotel at banjarmasin for family »

great place, nice room. monderful swimming pool. but i so sad when i cannot bring my breakfast to swimming pool. n at that time your restaurant full of people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Romi A., We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

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