Hotel - Mercure Al Khobar Hotel
Mercure Hotel Mercure Hotel

Mercure Al Khobar Hotel

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3.5/5 154 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 375.00 SAR Non member rate
From 337.50 SAR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Tanning salon
  • Ski hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Business center with support staff
See all services

Hotel location

Our rooms

Rooms and suites equipped with wireless/wifi internet, satellite TV, air conditioning and safe.

  • 157 rooms
  • 20 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • WiFi in your room
    • Direct dial telephone
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • TV room service ordering
    • Fax machine
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 304 reviews

Our guest reviews for Mercure Al Khobar Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 154 reviews
AccorHotels certified review
Abdulhakeem A. Couples - 14/11/2017
« The room doesn't complied with my reservation »

I had request in my reservation a king bed room but they gave me twin beds. This is not satisfied for a couple in honymoon. I request a compensation from your side. Best regards.

AccorHotels certified review
Richard Business - 06/11/2017
« A pleasant stay »

Check-in and check-out were fast and professional. Room was clean and comfortable. Staff were friendly.

AccorHotels certified review
George Business - 05/11/2017
« Staff are not motivated »

F&B breakfast was poor. Not treated in any way special as a Platinum member Nothing was prepared upon my arrival Room was not what I had pre booked.

AccorHotels certified review
Yas Families - 28/10/2017
« Pleasant »

Nice. Enjoyed it well.

AccorHotels certified review
Steve Business - 24/10/2017
« Generally positive »

You need more mainstream English language channels on the TV: Fox, Bloomberg, etc. Need more electrical outlets.

AccorHotels certified review
Ron Business - 16/10/2017
« Good hotel, but no wifi for two days... »

The staff was very helpful and pleasant and the hotel is suitable for a business stay, but it is all overshadowed by staying there two days with no wifi-access. This was blamed on the local supplier, but that is of little interest and the hotel should have had a backup in place.

AccorHotels certified review
Ahmed Business - 14/10/2017
« Always Disappointed »

Bad experience I came to room with no towels no minibar. In Shower area with no place to put amenities . Only staff were nice and responsive.

AccorHotels certified review
Asaad Families - 01/10/2017
« satisfied »

satisfied, but you can improve if you do the followings: 1-daily newspaper distribution every morning 2-provide firm pillowes upon request 3- faster check in upon arrival and provide on-line check in sevices as an option 4-provide a seperate and private room as bussiness center with computer and printer

AccorHotels certified review
Mustafa Business - 27/09/2017
« Great rooms as usual.... »

The only minor point I have experienced this time is since I had to leave for business before 06:30. I couldn't enjoy the breakfast for which I had separately paid for... I wasn't made aware of breakfast timing. Please consider at least providing at least a coffee and small muffin for usines guest leaving before your buffet breakfast opening time of 06:30.

AccorHotels certified review
Mamdoh Couples - 19/09/2017
« No clean and very simple rooms »

I booked a suit but unfortunately the furniture was old and tbe decoration inside the room is very very simple. Also, the bathroom and bathtube was so bad.

AccorHotels certified review
Ajas H. Families - 13/09/2017
« Nice »

It was fine especially pool. But you can improve security by applying below some optional action to automate access to to facilities as per booking like room access 1. install access door near pool entrance (use same access card for room and assign access to all active cards). At present someone can access pool through emergency exit then follow with someone. 2. install access door near restaurant section , so that n need to check room number and can be avoid staff who were checking (same room card can assign access to restaurant section during breakfast)

AccorHotels certified review
Osama A. Families - 06/09/2017
« Eng. »

The worst in all accor hotels I stayed in More than half hour to chick in , more than half hour to chick out . Got room with no sea view at all (side sea view i did my reservation) Nothing with the profile regarding high floor near to elevator was considered The minibar was empty ,no water boiler ,no towel no Trash Bins in room or even in toilet , AC was locked can't change, no remote control for TV( Asked twice to get ) Total miss the water boiler i got after asking for it has rust and again asked twice to got better one .

AccorHotels certified review
Mohammed A. R. Business - 24/08/2017
« Ok »

Was not happy with cloging shower tray in shower , with tiny access to it. The water filling noise in the flush tank was a disaster. No drinking water bottles in the room for the very first time in accor hotel previously stayed. Reading led light was so flimsy. Just a hotel to relax after official work that's all. Really need to upgrade the bathrooms, the only thing that a hotel is different from other living spaces is quality bathrooms. We where having to mix water manually or come on where are the mixers.

AccorHotels certified review
Mahmoud Y. I. Business - 31/07/2017
« Nice hotel and staffp »

Very nice, quite and respectful staff

AccorHotels certified review
H. M. Families - 30/07/2017
« not good mecure hotel stay July 27 2017 »

My family and I stayed at Mercure Khobar Hotel July 27, 2017. I am Gold Accor member. I did not get VIP room upgrade. My friend got the suite room as Gold Acc mbr. I got room with cigarette smell, very bad. I got headache that night. I got small plate biscuits, 2 small piece cakes and 2 apple juices. Thank you. I may not renew yr stupid-cheating Accor hotel club. Wallah. I will not return to any of Accor brand hotel as it's low class hotel.

AccorHotels certified review
Anonymous Business - 28/07/2017

Well satisfied of all services provided.

AccorHotels certified review
Taher Couples - 22/07/2017
« Welcoming and pleasant »

It was so far my best experience with a hotel. I liked that the a/c was on when we got there, and the staff were helpful with our requests. The breakfast was excellent. Only thing I missed was a strong tea. It was an overall nice experience and I would stay there again if I get the chance.

AccorHotels certified review
David P. Business - 21/07/2017
« Room wasn't fully prepared »

I left a note detailing the issues with the room, this included: - no bath towels - the bath tap lever that you turn to select the tap or shower left the tap and shower running - the knob that you turn for the plug to empty the bath did not work

AccorHotels certified review
Majed C. Couples - 25/06/2017
« Good hotel in Alkhobar city »

very nice location in east coast of eastern province located near the water front of khobar

AccorHotels certified review
Anonymous Business - 21/06/2017
« needs some fine tuning »

I've stayed at this hotel about 60 nights so far this year, the staff are nice but the cleaning staff could use a bit of a tune up. Many days I was not left new towels or toiletries which was ok as long as it wasn't two days in a row which happened on a couple of occasions which left me drying off with a hand towel. Also I would leave my room very early in the morning and leave the please clean room sign on my door only to return after 3 in the afternoon to find my room not done or only in progress.

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