Hotel - Mercure Al Khobar Hotel
Mercure Hotel Mercure Hotel

Mercure Al Khobar Hotel

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3.5/5 162 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 365.00 SAR Non member rate
From 328.50 SAR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Tanning salon
  • Ski hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Business center with support staff
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Hotel location

Our rooms

Rooms and suites equipped with wireless/WIFI Internet, satellite TV, air conditioning and safe.

  • 157 rooms
  • 20 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • WiFi in your room
    • Direct dial telephone
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • TV room service ordering
    • Fax machine
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 372 reviews

Our guest reviews for Mercure Al Khobar Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 162 reviews
AccorHotels certified review
Ahmed Business - 13/04/2018
« Not to the level of Mercure »

Totally dissatisfied by all means.

AccorHotels certified review
Pedro L. Business - 12/04/2018
« Old fashion style hotel »

I selected Mercure because the Accor group of hotels inspired me somehow trust, modern properties and quality of services. In Mercure Al KLhobar I founf the opposite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pedro L., Thank you for taking the time to tell us about your experience at the Mercure Al Khobar Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Craig E. Business - 28/03/2018
« As always, a great stay in the hotel. Always my favourite when in Dammam »

I always enjoy staying here. The staff are friendly and the rooms are comfortable and impressive.

AccorHotels certified review
Aiman S. Business - 22/03/2018
« Excellent Hotel »

Pleasant check in. Free breakfast, clean rooms.

AccorHotels certified review
Mohad S. Business - 22/03/2018
« Ver good »

It was good servies and i enjoyd it

AccorHotels certified review
Landry L. Business - 16/03/2018
« Great service »

Close enough to the airport, friendly staff, old but nice after renovations.

AccorHotels certified review
Dr. C. Business - 11/03/2018
« Better than any other Mercure I have visited »

Superb stay of over a month, in a room with views over the Corniche and out to sea. Great help from Majed and Mohammed at Reception desk, among others. Top-floor restaurant has buffet-style meals, with views that are enchanting. This is a franchised Mercure, and you can tell this because the management is very responsive and always looking for ways to add value to the guest experience.

AccorHotels certified review
Dhruv M. Business - 05/03/2018
« Mr Dhruv M. »

Amazing clean rooms good room service

AccorHotels certified review
Arshad M. Solo - 05/03/2018
« Very unPleasant »

Room I was given was 606 and I could not sleep though I came from night duty some renovation job was carried out and making very loud noice of electrical hand tools like hilty drill mechine, I call reception but nobody replied or picked my phone

AccorHotels certified review
Anonymous Business - 01/03/2018

The staff was welcoming & helpful but the TV was not working & the shower didn't have hot water.

AccorHotels certified review
Tanveer U. H. Business - 01/03/2018
« Not as comfortable as earlier stays »

No toothbrush and or shaving kit in the bathroom. No hot water in the shower in the morning

AccorHotels certified review
Anthony P. Business - 27/02/2018
« Another excellent stay »

Everything in relation to the Hotel was good, room, food, staff, etc. However, I was disappointed with the Driver I got from the Limo Desk. Good personable guy, but he had no local knowledge and relied entirely on the SatNav on his phone, which did not seem that accurate. The last time I was in the Hotel, the Driver was great, knew virtually every location for my meetings.

AccorHotels certified review
Noor A. Solo - 26/02/2018
« Great stay »

Fun, relaxing, friendly staff, yummy food

AccorHotels certified review
Anonymous Business - 21/02/2018
« Very nice »

Good staff good service Thank you See you soon

AccorHotels certified review
Craig E. Business - 15/02/2018
« Very enjoyable stay! »

I very much enjoyed my stay. Mohammed on the front desk was very welcoming and friendly, and was a great ambassador for your hotel and brand!

AccorHotels certified review
Turki A. M. Families - 13/02/2018
« Very Harsh Music during all nights »

I stayed many many time with different seasons but last staying was very bad due to the wedding music and very wide music.

AccorHotels certified review
Anonymous Solo - 07/02/2018
« 3 * Experience »

Last time I stayed at the Mercure Khobar it was a 5* was recently got downgraded to a 4* but is actually a 3 * experience. The rooms need renovation (only the carpet was replaced with no convenient outlets near the bed), check in was professional but could have been friendlier (the only friendly staff was the bellboy) and the breakfast was really disappointing with orange juice that wasn't fresh, totally self service coffee, buffet not replaced and the food quality mediocre. There are a lot better 4 * hotels in Khobar to stay at besides the Mercure. Needs to upgrade its service, improve the rooms and provide a quality breakfast if they want me to stay there again. DoubleTree is a much better option in Khobar.

AccorHotels certified review
George R. Business - 04/02/2018
« Effort was made from previous stay »

Mohammed at the counter tried very hard. Unfortunately in my case house keeping and F&B let him down

AccorHotels certified review
Mohammed S. Business - 01/02/2018
« Will not return »

Didn't feel welcome. Front office staffs were not trained.

AccorHotels certified review
Hani A. Business - 22/01/2018
« Neither »

When i reached the hotel the person in the reception unfortunately gave me room with single beds not king bed as i requested and he did not offer me upgrade Then the room wasn't good and i did not find any towels and the telephone wasn't working and also the fridge was locked I really feel bad because of that From the other hand lackey one saudi person in the reception was in a tour on the same floor and he solve some of the problems

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