Hotel - Mercure Al Khobar Hotel
Mercure Hotel Mercure Hotel

Mercure Al Khobar Hotel

Our hotels AccorHotels
3.5/5 167 reviews
All hotels in Al khobar
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 375.00 SAR Non member rate
From 337.50 SAR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Tanning salon
  • Ski hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Business center with support staff
See all services

Hotel location

Our rooms

Rooms and suites equipped with wireless/WIFI Internet, satellite TV, air conditioning and safe.

  • 157 rooms
  • 20 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • TV room service ordering
    • High speed transmission line
    • Fax machine
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 381 reviews

Our guest reviews for Mercure Al Khobar Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 167 reviews
AccorHotels certified review
Saddek Business - 01/06/2018
« Average »

Restaurant was busy during Ramadan by none Hotel guests, it was difficult for hotel guests to get a seat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saddek S., Thank you for taking the time to tell us about your experience at the Mercure Al Khobar Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Mr. A. A. Solo - 22/05/2018
« normal hotel, hope to be better »

room was bad, not good view, when I checked with front desk, they change my room to my booking. first room was not my selection. A/C could not bee controlled. Iftar was big issue, as most of the table was booked for outsiders guests, the hotel guest left in big table at the end of the dinning. No verity in Sohour, the food was 4 out of 10. No welcome drink was offer, during Ramadn, this can be given in the evening, like other hotels. the only positive thing in this hotel, late check out. I hope some can read and improve, otherwise, waste of time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed Almuthana, Thank you for taking the time to tell us about your experience at the Mercure Al Khobar Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Mahdy N. E. D. Couples - 14/05/2018
« Not very happy this time »

I booked using ACCOR site to pay with my points, unfortunately the hotel hade me to pay instead ????? This could have caused me troubles if I did not have enough credit on my credit card. This made me totally un satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahdy Nour El Din, We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
I. Business - 10/05/2018
« Overpriced and not value for money »

Wanted to know firstly does it show upon check-in my status at Accor. Been a Gold member I was not offered any room upgrade or asked for and no welcome drink was offered. Also upon check-out I requested the bill to be sent to my email and unfortunately I didn't get an email of the invoice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Syed Raziuddin I., Thank you for taking the time to tell us about your experience at the Mercure Al Khobar Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammad Minshadul Huda

AccorHotels certified review
Mazen Business - 08/05/2018
« shall be downgraded to 3 Stars »

It's not a 4 stars hotel, carpet everywhere shall be replaced, breakfast was not good, bad value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mazen M., Thank you for taking the time to tell us about your experience at the Mercure Al Khobar Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammad Minshadul Huda

AccorHotels certified review
Paul Business - 03/05/2018
« Business visit »

Despite a slow check in caused by a printer problem, the stay was mainly good. The room over looking the sea and corniche was comfortable and well equipped. The renovation/refurbishing with drilling from 8am was not good. Certainly not conducive to sleep nor concentration for working. Would have been nice to have been warned before/on booking! Lobby coffee shop is good and service friendly and professional. Check out was much better. Good location and will stay again when in the area.

AccorHotels certified review
Ahmed Business - 13/04/2018
« Not to the level of Mercure »

Totally dissatisfied by all means.

AccorHotels certified review
Pedro L. Business - 12/04/2018
« Old fashion style hotel »

I selected Mercure because the Accor group of hotels inspired me somehow trust, modern properties and quality of services. In Mercure Al KLhobar I founf the opposite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pedro L., Thank you for taking the time to tell us about your experience at the Mercure Al Khobar Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Craig E. Business - 28/03/2018
« As always, a great stay in the hotel. Always my favourite when in Dammam »

I always enjoy staying here. The staff are friendly and the rooms are comfortable and impressive.

AccorHotels certified review
Aiman S. Business - 22/03/2018
« Excellent Hotel »

Pleasant check in. Free breakfast, clean rooms.

AccorHotels certified review
Mohad S. Business - 22/03/2018
« Ver good »

It was good servies and i enjoyd it

AccorHotels certified review
Landry L. Business - 16/03/2018
« Great service »

Close enough to the airport, friendly staff, old but nice after renovations.

AccorHotels certified review
Dr. C. Business - 11/03/2018
« Better than any other Mercure I have visited »

Superb stay of over a month, in a room with views over the Corniche and out to sea. Great help from Majed and Mohammed at Reception desk, among others. Top-floor restaurant has buffet-style meals, with views that are enchanting. This is a franchised Mercure, and you can tell this because the management is very responsive and always looking for ways to add value to the guest experience.

AccorHotels certified review
Dhruv M. Business - 05/03/2018
« Mr Dhruv M. »

Amazing clean rooms good room service

AccorHotels certified review
Arshad M. Solo - 05/03/2018
« Very unPleasant »

Room I was given was 606 and I could not sleep though I came from night duty some renovation job was carried out and making very loud noice of electrical hand tools like hilty drill mechine, I call reception but nobody replied or picked my phone

AccorHotels certified review
Anonymous Business - 01/03/2018

The staff was welcoming & helpful but the TV was not working & the shower didn't have hot water.

AccorHotels certified review
Tanveer U. H. Business - 01/03/2018
« Not as comfortable as earlier stays »

No toothbrush and or shaving kit in the bathroom. No hot water in the shower in the morning

AccorHotels certified review
Anthony P. Business - 27/02/2018
« Another excellent stay »

Everything in relation to the Hotel was good, room, food, staff, etc. However, I was disappointed with the Driver I got from the Limo Desk. Good personable guy, but he had no local knowledge and relied entirely on the SatNav on his phone, which did not seem that accurate. The last time I was in the Hotel, the Driver was great, knew virtually every location for my meetings.

AccorHotels certified review
Noor A. Solo - 26/02/2018
« Great stay »

Fun, relaxing, friendly staff, yummy food

AccorHotels certified review
Anonymous Business - 21/02/2018
« Very nice »

Good staff good service Thank you See you soon

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 375.00 SAR Non member rate
From 337.50 SAR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 2.2 km Sofitel Al Khobar The Corniche
Sofitel Al Khobar The Corniche Hotel
From
From 600.00 SAR Non member rate
From 600.00 SAR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 15 km Novotel Dammam Business Park
Novotel Dammam Business Park Hotel
From
From 299.00 SAR Non member rate
From 269.10 SAR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in AL KHOBAR
See rates