Hotel - Mercure Al Khobar Hotel
Mercure Hotel Mercure Hotel

Mercure Al Khobar Hotel

3.5/5 181 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 301.50 SAR Non member rate
From 271.35 SAR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Tanning salon
  • Ski hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Business center with support staff
See all services

Hotel location

Our rooms

Rooms and suites equipped with wireless/WIFI Internet, satellite TV, air conditioning and safe.

  • 157 rooms
  • 20 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • TV room service ordering
    • High speed transmission line
    • Fax machine
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 473 reviews

Our guest reviews for Mercure Al Khobar Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 181 reviews
Asrul H. A. Families - 18/03/2019 AccorHotels certified review
« Comfortable room and bed in Khobar cornice »

The room and bathroom is comfortable and clean suited for family stay but need to improve on the internet wifi for iphone and also the speeds another thing the power outlet still need to be changed as most are still 110

Michael R. U. Business - 07/03/2019 AccorHotels certified review
« Al khobar gem hotel »

Excellent service from beginning to end. Will return

Mohammed Families - 06/03/2019 AccorHotels certified review
« It have up and dow »

I dis like the toilet seat desgin which was very closed to the wall in not contactable at all

Mazen Business - 23/02/2019 AccorHotels certified review
« Pleasant »

Nice and smooth

Othman Families - 17/02/2019 AccorHotels certified review
« It's hotel for business and 2 star hotel »

Very bad light in room, needs to call maintenance to fix light & refrigerator. Amenities already been used previous guest. Coffee shop worker very rude and there beverages like low class coffee shop. Breakfast wasn't delacious as other novotel hotels! No valet service for parking. Bellman not around when we check in!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Othman A., Thank you for taking the time to tell us about your experience at the Mercure Al Khobar Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Md Minshadul Huda

Asrul H. A. Families - 11/02/2019 AccorHotels certified review
« Hotel near Khobar corniche »

The hotel has improved a lot from checking process . The WiFi speed and the dinner quality menu. The housekeeping also fast plus for Le club Accor platinum membership also has improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asrul Hafez A., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hennie Business - 07/02/2019 AccorHotels certified review
« Clean convenient room with good view. »

I enjoyed my stay and staff very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hendrik P., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kaisar A. H. Business - 02/02/2019 AccorHotels certified review
« Comfortable room, convenient location. »

Quick check in, clean room, comfortable bed, and convenient location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaisar Al H., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Md Minshadul Huda

Sebastian Business - 31/01/2019 AccorHotels certified review
« Front desk, gaps in customer service »

Airport pickup was not arranged as discussed, front desk staff gave assigned wrong room twice, hotel seems a bit dated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastian K., Thank you for taking the time to tell us about your experience at the Mercure Al Khobar Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Md Minshadul Huda

Ahmed H. E. Business - 20/01/2019 AccorHotels certified review
« Excellent experience »

First time in Mercure, will not be the last. Hotel staff and facilities are extremely good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed E., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Md Minshadul Huda

Mohamed S. A. Families - 11/01/2019 AccorHotels certified review
« The hotel is one of the best hotels I have stayed, because the smile is the title on the faces of your staffs.That make me feel home . The rooms are so clean and comfortabe as well as the see view is beautifull . »

Great hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad Salaeh A., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Md Minshadul Huda

Ahmed R. Families - 01/01/2019 AccorHotels certified review
« Great »

Great view with V. good breakfast and high quality food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed R., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Md Minshadul Huda

Abdullah Business - 27/12/2018 AccorHotels certified review
« Good hotel But no recognition for Gold Loyalty »

My stay was short, room was ok. But, your staff failed to recognize any of a gold members benefits. I asked for an upgrade since the hotel was not busy at all, the reply was “i gave u a good room” sorry a good room is not an “upgrade”. Then I asked for my free drink on check in, i was told it will come to my room. Nothing did. Later in the evening i asked if i can get a free cappucino from the lobby instead of my free drink... the guy just smiled as if i was speaking jibberish. Upon check out i told the receptionist that i still did not get a free drink and u guys didnt offer the upgrade his reply was “next time”. Funny thing is that he had the screen behind him advertising the accor club loyalty program and benefits. Whats the point if u are failing to recognize any of the benefits. Not sure how hard for the hotel was it to offer a glass of fresh juice or a cappuccino!!?? Other than that the room was good.

M. Families - 17/12/2018 AccorHotels certified review
« its an amazing and great hospitality »

we have enjoyed the stay at this hotel. The room is excellent and the set up is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear irshad m., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Md Minshadul Huda

Saif A. Business - 15/12/2018 AccorHotels certified review
« Comfy »

Due to my tight schedule, and and brief stay in eastern region, I arrived earlier before check in time, and your front desk gladly solve my issue, cause I wanted to rest before a business meeting @ 9:30am

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saif Aleslam S., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Md Minshadul HudA

Anthony P. Business - 29/11/2018 AccorHotels certified review
« Another Stay at this Hotel. »

When visiting Khobar I always stay at this hotel, as always convenient cost effective location, friendly staff and good food. However, I wish the Restaurant offered a Menu option for Dinner and not just a Buffet

Medhat H. Families - 26/11/2018 AccorHotels certified review
« wonderful accommodation and hospitality of the staff »

Stylish Executive room with the Sea view, the Quiet hotel away from the hustle and bustle of the city has had a pleasant family rest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Medhat H., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad Minshadul Huda

Bechara A. Business - 17/11/2018 AccorHotels certified review
« Comfortable »

Good

Abdrabah A. Business - 16/11/2018 AccorHotels certified review
« Good hotel but never 5 stars standard »

Good.

Mahmood A. Business - 11/11/2018 AccorHotels certified review
« Very good »

It is an the most beautiful two day I soend in khobar

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 301.50 SAR Non member rate
From 271.35 SAR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates