Hotel - Mercure Clear Mountain Lodge
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Mercure Hotel

Mercure Clear Mountain Lodge

564 Clear Mountain Road 
4500  CLEAR MOUNTAIN
AUSTRALIA

510 reviews
TripAdvisor Rating Based on 510 reviews
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Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Well-being
    • Hammam
    • Massage
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 8AM
  • Laundromat
  • Beauty salon

Leisure and activities

  • Outdoor unheated pool
  • Well-being
    • Hammam
    • Massage
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities (Nearby)
    • Football (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Roller-skating (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week N/A
    • Opening hours : Week-end N/A

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms beautifully appointed. Choose from the different catagories available. A Standard Room, with 1 Queen and 1 King Single Bed views ranging from the Native Australian Bush and gorgeous Lake Somsonvale,a Superior Room with 2 x Queen Size beds, views ranging from the Glasshouse Mountains, Lake Samsonvale, the Brisbane City lights and the Morton Bay Islands or a Privledge room with private Spa bath as well as other additional benefits.

  • 53 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 1 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 394 reviews

Our guest reviews for Mercure Clear Mountain Lodge

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 510 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Leanne F. Families - 21/07/2017
« We were very pleasantly surprised.  »

The staff were so friendly and helpful. Room was nicely furnished and decorated. Breakfast was amazing with a stunning view.

AccorHotels certified review
Cassandra R. Friends - 19/07/2017
« Excellent weekend away despite not being well »

The experience was wonderful from check in all the way through check out. So many gluten free options in the restaurants - very grateful for that. The service at Mandy's is patchy but that's the only feedback I'd give. Wanted to give a special shout out to Sarah who provided exceptional service in all her roles and with a sense of humour. Alinda (on reception - not sure of spelling - for check in) was also excellent. Stephanie's is also an amazing spa experience - better than anything else I've been to.

AccorHotels certified review
Amie Couples - 18/07/2017
« Pleasant »

Room was clean and pleasant however the view was obstructed by large trees. Restaurant was great. Room service prompt however wasn't correct but a quick phone call rectified it. Staff were friendly and helpful.

AccorHotels certified review
Anonymous Couples - 17/07/2017
« Can't go past that amazing view »

A great location for a quiet weekend away. We didn't need to leave once we arrived which was great. The view is amazing from the restaurant. The room was nice with good views from the balcony, however the shower leaked onto the floor of the bathroom quite a lot. We had lunch and dinner at the restaurant and the meals were very affordable, however I would have liked if the restaurant stepped it up another level and raised the price a little, commensurate with the quality of the food in order to make the experience even more special given the view that the venue commands. Breakfast provided a good selection but was let down by only the fatty part of the bacon rasher being available (no middle part) and a requirement to pay additional for extra coffee. Again, I would have paid a little more to have those luxuries included so that the experience was more special and memorable. A great location, an extraordinary view, above average dinner/lunch, average breakfast. The hotel just requires a little bit extra to become a truly magnificent and luxurious destination.

AccorHotels certified review
Germain B. Business - 16/07/2017
« Business »

Awesome place - great accomodation - average fiod

AccorHotels certified review
Pauline Friends - 16/07/2017
« Really relaxing »

We had a wonderfully relaxing weekend. The staff were very friendly and efficient.

AccorHotels certified review
R. B. Couples - 17/06/2017
« OK »

We were upgraded to a room with a newly renovated bathroom, but for the extra $40 per person, I'm not sure what else was covered in that! There was a small coffee maker in the room - maybe that was it. And a clock with a USB charger for an early model phone, so neither of our phones fit it! The information pamphlet left in the room was missing so much information! What's to do around the area?/What time is check-out?/Why is there a $50 charge on dinner Saturday night? - anyone can call and book in for dinner and NOT be charged the $50. Why are guests of the lodge charged $50??!/Vineyard - no information whatsoever about this - is there a cellar door?/The manager of the restaurant was kind, but not a 'people' person at all/something's going on with restauant bookings - we booked weeks earlier and when we got there, there was no record of our booking both Friday and Saturday night!! The manager 'squeezed" us in, but there were many, many empty tables on both nights when we were there!/The $16 pina colada that I ordered, was terrible - I'm not even sure that there was any alcohol in it! There was just a lot of cream - very disappointing!! We were told that that they don't do a lot of cocktails. Well, why have a cocktail menu then?/The balcony overlooked a lovely landscape, but was very unprivate - we didn't go out to talk because of this. This was our honeymoon and a gift from our four children. Booking a weekend there with a Groupon coupon was a painful process! No, you can't have that weekend, it's locked out, or that weekend, or that weekend ... they only weekend I could book was in early June and the coupon ran out at the end of June! A six-month validity only!! The lady on the phone at the resort was not very warm or welcoming. When we then couldn't come on the weekend we'd book becasue of a family emergency, we were easily able to changed to the middle weekend - only with an upgrade charge! So our weekend that was meant to be a free honeymoon weekend from our kids ending up costing us $130! ($50 Saturday restauaant charge plus $80 for the 'upgraded' room.) Saying all that, the food was excellent (except it should be stated on the menu that the pull-apart bread was a serving for two people!) and the views are great. The room was quite clean, aside from a very dusty bedside table and some hair on the bathroom floor. The complementary bottled water was a nice touch, as well.

AccorHotels certified review
Anonymous Couples - 17/06/2017
« Peaceful private perfect »

Well set up to just allow you time out, staff & amenities were excellent

AccorHotels certified review
Donna Friends - 16/06/2017
« Beautiful  »

Beautiful setting comfortable room and beds staff great

AccorHotels certified review
Janelle Couples - 14/06/2017
« So close to Brisbane but so far away - perfect getaway! »

Our stay was perfect! The staff were friendly and helpful, to food was lovely. To wake up and look out to the beautiful views and hear the birds was the time out we needed and we did not have to travel far. The only thing I think that needs improvement - there seemed lots of staff in the restaurant but we waiting ages for a drink waiter - they even wanted our meal selection prior to us ordering a drink - we had just arrived so really just wanted to sit back and relax and have a drink before ordering. Then during the night we had to get up and go to the bar to order a drink while the staff set tables for the following morning.

AccorHotels certified review
Mary-terese L. Families - 12/06/2017
« Excellent night away! »

I booked a superior room with 2 queen beds for myself my mum and my 2 sisters for a girls night away and it was so relaxing! The views are beautiful and the rooms are really nice and comfortable. The food is yummy and the staff are really lovely and accommodating. Nothing was bad about our experience. Would definitely go back and have already recommended it to friends.

AccorHotels certified review
K S. Couples - 12/06/2017
« Satisfactory »

We enjoyed the ambiance and views but found the bed a little uncomfortable and a few maintenance issues. We still enjoyed ourselves.

AccorHotels certified review
Tracey Friends - 12/06/2017
« Girls weekend away - lovely »

It is a lovely accommodation and we enjoyed our weekend and it was so nice we were upgraded to the 2 bedroom apartment. When we went to breakfast both mornings we ordered coffee in a mug and unfortunately we had to chase the order both mornings and 1 morning they had run out of mugs so it was in a takeaway cup. The dinner were very tasty and wonderful service. The only other issue we had was 2 friends had colds/coughs and we had rung Reception to see if there was any chance we could have a rollaway bed to put in the lounge room as the coughs were keeping them up at night and they didn't want to wake the other friend. Unfortunately we were told no, we made do with the extra cushions and pillows and they still slept in the lounge as she was up coughing. It would have just been nice to offer something in this unusual circumstance. Overall we had an amazing weekend and the venue is lovely and staff friendly.

AccorHotels certified review
Anonymous Couples - 11/06/2017

It was very relaxing

AccorHotels certified review
Anonymous Couples - 11/06/2017
« Relaxing, romance and peaceful location  »

Cozy n comfy relief

AccorHotels certified review
Jennine Friends - 11/06/2017
« Girls weekend away »

Had a lovely night away and a visit to the day spa.

AccorHotels certified review
Robyn T. Couples - 11/06/2017
« Peaceful and relaxing »

Overall t was very pleasant, but we would encourage you to give attention to maintenance and cleaning. Eg the verandah at restaurant and outside tables need attention ,repainting maybe and paths need cleaning the mould off. Pool had green slime on wall and gym toilets were full of ants. Although this seems critical we loved coming up to stay and would not like to see the standard drop as it is a beautiful property.

AccorHotels certified review
Yvonne Couples - 11/06/2017
« Nice but wouldn't want to stay any longer than two nights »

Nice but lacks activities - No live music, games room, garden areas lack incentive

AccorHotels certified review
Kay Couples - 10/06/2017
« Lovely views and very relaxing »

We just needed a lovely relaxing getaway. Nice place for it

AccorHotels certified review
Dee Friends - 09/06/2017
« Excellent night and want to return  »

Our stay was brief the experience was wonderful

Our most recent 20 reviews
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