Hotel - Mercure Clear Mountain Lodge
Mercure Hotel Mercure Hotel

Mercure Clear Mountain Lodge

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4.0/5 543 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 10h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast
  • Well-being
    • Hammam
    • Massage

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • EARLY CHECK IN FROM 8AM

Leisure and activities

  • Outdoor unheated pool
  • Well-being
    • Hammam
    • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities  (Nearby)
    • Football (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Roller-skating (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week N/A
    • Opening hours : Week-end N/A

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms beautifully appointed. Choose from the different categories available. A Standard Room, with 1 Queen and 1 King Single Bed views ranging from the Native Australian Bush and gorgeous Lake Sampsonvale,a Superior Room with 2 x Queen Size beds, views ranging from the Glasshouse Mountains, Lake Sampsonvale, the Brisbane City lights and the Morton Bay Islands or a Privilege room with private Spa bath as well as other additional benefits.

  • 53 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 1 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 452 reviews

Our guest reviews for Mercure Clear Mountain Lodge

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 543 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Daniele H. Couples - 08/12/2017

Very pleasant however could not sit out on the balcony as the chairs were too uncomfortable

AccorHotels certified review
Tess Couples - 06/12/2017
« Tranquil setting with breathtaking views. »

Great food, friendly staff, good facilities. An excellent place to get away from the stresses of ewveryday living and enjoy the peaceful tranquil surroundings.

AccorHotels certified review
Sb Families - 05/12/2017
« Pretty good »

Check in was good, room was clean and well appointed but had a few minor issues, the restaurant was pleasant but the food and overall dining experience was a little disappointing.

TripAdvisor review
Family - 05/12/2017
« Beautiful property at a great location »

Was a great little weekend away. Wish we could have stayed longer. Beautiful scenery with a lovely peaceful location. Staff were friendly and stopped for a chat which was nice. The breakfast was good and lots of options. The dinner was lovely also. Would love to stay again.

AccorHotels certified review
Natalie C. Couples - 04/12/2017
« Excellent value »

Our stay at Mercure Clear Mountain was above expectation. The staff were friendly, the restaurant had great food and a beautiful view, as well as inside seating with large glass panels or outside seating on a large wrap around veranda. The house wines were good, as we were given a voucher for one and I was not disappointed. The bed was comfortable and the room even had a day bed and a patio looking over nature. My husband and I will definitely be back.

AccorHotels certified review
Eddie Couples - 03/12/2017
« Eddie »

Great location with great room

AccorHotels certified review
Meredith S. Couples - 03/12/2017
« Very enjoyable »

Great room, great view, friendly staff. Surprised the gym didn't have mirrors.

AccorHotels certified review
Lynette L. Families - 01/12/2017
« Perfect opportunity to recharge & relax and "smell the roses" with my family. »

Pleasantly surprised with the sensational views. We used the adjoining spa facilities and various dining experiences.

AccorHotels certified review
Lyn Couples - 01/12/2017
« Most peaceful, restful night this year! »

Dinner was great, the room very clean and pleasant to be in. The views were excellent and our balcony was just right. The staff were very friendly and efficient . They were only too happy to answer any questions we had and never made us feel that we could be a problem to them.

AccorHotels certified review
David M. Friends - 29/11/2017
« Very happy with just about everything »

High standards at your establishment. The evening meals were particularly good (however, note that the menu did no have very many options for a non-meat eating guest). The pool is an excellent size but not enough lounging room when not swimming. The main weakness of Clear Mountain Lodge is that there is nothing much to see and do outside of the hotel. However, it is ideal for a "chill out" stay.

AccorHotels certified review
Roger M. Friends - 29/11/2017
« A great break »

We enjoyed every aspect of our stay. We were totally relaxed, the service was great and the food very good.

AccorHotels certified review
Stephanie K. Couples - 28/11/2017

Great little getaway for the weekend, the only thing I would say is clearing some of the taller trees in front of the rooms to enhance the view.

TripAdvisor review
Couples - 28/11/2017
« Unable to attend »

Due to illness, we were unable to stay at Clear Mountain Lodge this time, but have stayed there previously and really enjoyed our time there. Meals and accommodation were very good and we were disappointed that we were unable to make our booking this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, So sorry too hear that due to illness you were unable to stay with us this time and sincerely appreciate your review. We really look forward to welcoming you back in the near future. Warm regards, Vicki Innes - Operations Manager

AccorHotels certified review
Anonymous Couples - 25/11/2017
« Happy »

Beautiful views and very relaxing with nice food.

AccorHotels certified review
Paul Families - 23/11/2017
« Loved it. Incredible views. Awesome food. »

Highly recommend the top floor rooms with the view of the mountains and lakes

AccorHotels certified review
Jessica F. Friends - 22/11/2017
« Almost excellence »

All in all our stay was excellent. There were a few minor issues with the room (the entry light outside the bathroom wasnt working and the throw pillows for the beds had some sort of white stain on them) although we didnt feel these were a drastic issue and didn't inhibit our relaxation. We had a 4pm spa reservation on the day of check in and we experienced one of the spa packages for a total of 90 minutes. The spa staff were very welcoming. It was a nice start to our relaxing get away. The big let down for our entire stay was dinner on Monday evening. We arrived at the restaurant shortly after 6:30 to be greeted by a young gentleman who asked "Hi, are you here for dinner" we advised him of our reservation for 7pm to which he responded with "yep thats fine just come this way, as you can see we arent very busy so just pick a table" . He then came over almost instantly to take our order which we hadnt quite decided on our mains. We ordered our drinks and entree and asked if we could order our mains in a moment. About 15 minutes past and our entree of bread and dips was brought to our table. After we had finished eating our entree our waiter collected our plates and went to leave to which I asked if we were able to order our mains soon. To my shock he stood there holding our dirty plates and took our order for our mains. We then waited for quite some time for our mains. My dinner guest didnt have much to complain about with her steak although did say it was nothing overly special or in her words "it's steak and veg, nothing special about that". I ordered the tortellini and although the flavour was acceptable again it wasn't exceptional and the textures within the dish weren't desirable. We finished our meals and then waited for a while before our waiter came to collect our plates and again we had to ask of we could order deserts and he stood there with our dirty dinner plates on his arm and took our order for desert. By this stage my 8 month old daughter was acting up also as the entire experience had taken so long. Our deserts came out and in my experience the icecream we were served with our brownie (we asked for vanilla instead of the rum and raisin) was similar to storebought vanilla icecream and not a nice one at that. Our entire dinner experience took about 2hrs which we thought to be way too long considering there weren't many other tables to be waited. There was no apology about the wait and we sat there for a good 10 minutes before we went to the bar to pay for our meals. The next day at breakfast we noticed that where we had been sitting the night before there was still food that my baby had dropped on the floor which hadn't been cleaned up. Thankfully when we checked out on Wednesday the reception staff were understanding and discounted our meal. Breakfast both mornings was great and we were very happy with the overall stay.

AccorHotels certified review
Renee Couples - 20/11/2017
« Lovely in every way »

Great value, friendly staff, beautiful views, lovely accommodation and awesome facilities.

AccorHotels certified review
Stephen P. Couples - 20/11/2017
« Has potential but just a little Clunky ! »

Check in quick and efficient, as was check out. One major deficiency was our struggle up a flight of stairs with luggage then down two flights of stairs to the allocated room when we discovered later there was a level pathway around the side straight to the room which Reception should have offered as an alternative as this property has a lot of stairs. The restaurant dinner was very very ordinary on the night we were there. Slow service, plates left on tables and food quality very average. Strangely, this property has lots of highly visible vegetable and herb gardens and there are large poster statements in the restaurant lobby about natural "connectedness" and use of herbs and natural ingredients BUT absolutely none of this translated to the plate. Room was neat and tidy, clean but lots of sounds coming from adjacent rooms as the acoustic properties in this property is very poor. Otherwise a very pleasant location.

AccorHotels certified review
Jay Couples - 19/11/2017
« Nice getaway »

Good experience! Friendly staff quite helpful

AccorHotels certified review
Clair Couples - 19/11/2017
« A wonderful relaxing retreat »

From the moment we checked in with Sarah on reception we felt relaxed. The room was amazing and the staff were happy with great customer service. The new menu in Mandy's was spectacular and we will be recommending the lamb dish to our friends and clients. The breakfast was at its usual high standard and the morning staff were very welcoming. I would rate our stay 10 out of 10

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