Hotel - Mercure Clear Mountain Lodge
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Mercure Hotel

Mercure Clear Mountain Lodge

564 Clear Mountain Road 
4500  CLEAR MOUNTAIN
AUSTRALIA

524 reviews
TripAdvisor Rating Based on 524 reviews
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From 179.00 AUD Non member rate
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Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Well-being
    • Hammam
    • Massage
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 8AM
  • Laundromat
  • Beauty salon

Leisure and activities

  • Outdoor unheated pool
  • Well-being
    • Hammam
    • Massage
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities (Nearby)
    • Football (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Roller-skating (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week N/A
    • Opening hours : Week-end N/A

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms beautifully appointed. Choose from the different catagories available. A Standard Room, with 1 Queen and 1 King Single Bed views ranging from the Native Australian Bush and gorgeous Lake Somsonvale,a Superior Room with 2 x Queen Size beds, views ranging from the Glasshouse Mountains, Lake Samsonvale, the Brisbane City lights and the Morton Bay Islands or a Privledge room with private Spa bath as well as other additional benefits.

  • 53 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 1 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 405 reviews

Our guest reviews for Mercure Clear Mountain Lodge

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 524 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Ray D Couples - 06/09/2017
« Check your bill. »

The hotel was fine, the staff were the ones that had issues, they continuously forgot things of didn't listen when we order drinks or food so we never got what we expected. If this happened once I would except but it happened when we ordered drinks and snacks in the afternoon we got the drinks but an hour past and no snacks arrived, at Dinner we ordered two starters and only received one. then when we went to check out they had charged us an extra $80 for drinks we didn't have, when we challenged we had to wait for the staff member that served us the day before and rely on him memory he said that some of the drinks should have been put to people at an other table. so they gave use $36 back but couldn't remember if the others was ours or not. I will never stay there again.

TripAdvisor review
Family - 06/09/2017
« Total relaxation »

Clear Mountain Resort is perched on top of a mountain with beautiful views over the Samford Valley. It is a peaceful piece of paradise. The room was clean and spacious. The bed was supper comfy and we had a couple of very good nights sleep. Staff were courteous and very helpful including Megan who assisted us during dinner in the restaurant, David the manager and Sarah who fixed up our invoice on check out. We stay at Clear Mountain often and look forward to returning there again soon.

AccorHotels certified review
Anonymous Couples - 04/09/2017
« Fantastic »

Very relaxing and beautiful

AccorHotels certified review
Jem Business - 29/08/2017
« Lovely facilities - great views »

These facilities were excellent. This was from the time we booked in to the time we booked out. The rooms were very clean and excellent. Great view. Short walk to restaurant which was outstanding and the staff were fantastic.

AccorHotels certified review
Sharleen Couples - 21/08/2017

Very clean, very nice stay

AccorHotels certified review
Jessi Solo - 21/08/2017
« Jessi L. »

Very relaxing, the massage was wonderful

AccorHotels certified review
Anonymous Couples - 14/08/2017
« Lovely views but a few things missed the mark. »

We had a couples weekend at Clear Mountain Lodge with a deal through Accor that included the buffet breakfast. I wanted to give this place ten points just for the view and location. However there were a few things that missed the mark. As we were about to enter our room we were surprised by a dog wandering around by itself. It looked like a Staffy and it gave us a fright. Not sure where it had come from as I am sure no pets is the rule in rooms. Possibly an issue if it had come across children. The bed was dreadful. There was a feather mattress topper on the bed to help it along but it didn't do much and the result was a sore back and a restless sleep. Maybe the rooms with the old beds are given to the people booking with a discount? I don't know. The walls are also very thin and we were woken a few times by the guy in the next room snoring!! If anyone is walking past and talking, this is also really loud and amplified. Luckily that only happened a few times, even though on was well past 12.00am. Other than that, it was a lovely stay. The rooms are basic hotel rooms but adequate and the bathrooms clean and modern. The shower pressure was very light but I assume this is a water saving technique and not really a huge issue. The lovely balcony overlooking the lake is the best part. The buffet breakfast was adequate for a four star hotel, sadly not many GF options though. Having breakfast on the verandah was just lovely. The front office receptionist was incredibly lovely and friendly but the young staff at breakfast were standing around talking near the bar area and left us waiting to be seated.

TripAdvisor review
Jill B Friends getaway - 14/08/2017
« Peaceful bush experience »

Loved our 2 day break here....our room was spacious and the views over the bushland were amazing. Restaurant food and services were first class. We also indulged in services from Stephanie's spa and treatment...quite expensive but services professional and of very high standard....some things are worth paying for!

Our hotel has responded to the review
Our hotel has responded to the review

Hi Jill, It was a delight having you stay at Mercure Clear Mountain Lodge. We are thrilled to hear you had a great time and enjoyed our friendly service. Our team strives every day to ensure our guests feel welcome and comfortable. I will ensure that I pass on your feedback to our team. Thank you again for staying with us and we hope to see you again in the future. Kind regards, Vicki Innes Operations Manager

TripAdvisor review
Rick D Couples - 09/08/2017
« Clear Mountain »

First time at this location, great quiet spot and close to Brisbane and northern suburbs (family function). My wife and I enjoyed the views and the wildlife. Staff very friendly and quality of accommodation and services was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rick, It was a delight having you stay at Mercure Clear Mountain Lodge recently. We are thrilled to hear you enjoyed our wonderful accommodation, the views and of course our friendly service. Thank you for staying with us and we certainly look forward to welcome you back in the future. Kind regards, Vicki Innes, Operations Manager. Operations Manager

AccorHotels certified review
Shazza Couples - 08/08/2017
« Lovely place to stay. »

We stayed one night only. We picked the hotel for the quiet location and the views and were extremely happy with both. Checked in, enjoyed the view from our room and went out again. Got back to hotel late and checked out approx. 9.30am next morning. Did not use any of the extra facilities. Room was a good size and the view magnificent. Bathroom best I have seen in a long time. Shower was wonderful. Paid for bed and breakfast. Breakfast was very good with a large selection of good food. The only minor fault is that the telly was rather small and not tuned correctly. Oh, and no milk supplied for coffee.

AccorHotels certified review
Misstonz Couples - 08/08/2017
« One of the best weekend we have had »

The hotel location, the friendly staff, the Spa experience at Stephanies, the wonderful food available, together made for memorable experience for an anniversary celebration. Recommended!!

AccorHotels certified review
Kieren C. Couples - 04/08/2017
« Ok »

Room was clean and nicely decorated. But the entry to the rooms was poorly maintained and very dirty with drink spills and dirt. Staff were nice and helpful and the restaurant food was average.

AccorHotels certified review
Ian E. Couples - 31/07/2017
« very relaxing with beautiful views »

We really enjoyed the location and the views are spectacular.

AccorHotels certified review
Alan B. Couples - 30/07/2017
« Great location for a relaxing week end away. »

Location perfect - quiet with fantastic views, nice rooms & very clean, great price $154/night with breakfast, food quality very good. Poor service in restaurant on Saturday evening - plenty of staff with only a few diners but did not know what they were doing. Menu read like a cafe and did not represent what arrived on plate - no oysters or duck available at 6:30pm with only 20 people in restaurant. BUT FOOD WAS GREAT - VERY TASTY AND GENEROUS PORTION SIZE!!!

AccorHotels certified review
Leanne F. Families - 21/07/2017
« We were very pleasantly surprised. »

The staff were so friendly and helpful. Room was nicely furnished and decorated. Breakfast was amazing with a stunning view.

AccorHotels certified review
Cassandra R. Friends - 19/07/2017
« Excellent weekend away despite not being well »

The experience was wonderful from check in all the way through check out. So many gluten free options in the restaurants - very grateful for that. The service at Mandy's is patchy but that's the only feedback I'd give. Wanted to give a special shout out to Sarah who provided exceptional service in all her roles and with a sense of humour. Alinda (on reception - not sure of spelling - for check in) was also excellent. Stephanie's is also an amazing spa experience - better than anything else I've been to.

AccorHotels certified review
Amie Couples - 18/07/2017
« Pleasant »

Room was clean and pleasant however the view was obstructed by large trees. Restaurant was great. Room service prompt however wasn't correct but a quick phone call rectified it. Staff were friendly and helpful.

AccorHotels certified review
Anonymous Couples - 17/07/2017
« Can't go past that amazing view »

A great location for a quiet weekend away. We didn't need to leave once we arrived which was great. The view is amazing from the restaurant. The room was nice with good views from the balcony, however the shower leaked onto the floor of the bathroom quite a lot. We had lunch and dinner at the restaurant and the meals were very affordable, however I would have liked if the restaurant stepped it up another level and raised the price a little, commensurate with the quality of the food in order to make the experience even more special given the view that the venue commands. Breakfast provided a good selection but was let down by only the fatty part of the bacon rasher being available (no middle part) and a requirement to pay additional for extra coffee. Again, I would have paid a little more to have those luxuries included so that the experience was more special and memorable. A great location, an extraordinary view, above average dinner/lunch, average breakfast. The hotel just requires a little bit extra to become a truly magnificent and luxurious destination.

AccorHotels certified review
Germain B. Business - 16/07/2017
« Business »

Awesome place - great accomodation - average fiod

AccorHotels certified review
Pauline Friends - 16/07/2017
« Really relaxing »

We had a wonderfully relaxing weekend. The staff were very friendly and efficient.

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