Hotel - Pullman Hanoi
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Pullman Hotel

Pullman Hanoi Hotel

40 Cat Linh Str 
10000  HANOI
VIET NAM

623 reviews
TripAdvisor Rating Based on 623 reviews
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Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 10 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 237 rooms
  • 156 non-smoking rooms
  • 34 connecting rooms
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • Crib on request
    • DDI - Direct Dialing In
    • Automatic temperature control
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,158 reviews

Our guest reviews for Pullman Hanoi

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 623 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Nguyen T. H. Families - 18/07/2017
« Excellent »

We're happpy with the facilities in my room and hotel. Good services and delicious breakfast.

AccorHotels certified review
Ha T. B. T. Business - 18/07/2017
« Good  »

Good service Staff is friendly, polite My personal assistant has been having problem to book a room for me at company rate but always request to book at higher rate even though I have been staying at this hotel for more than 10 years . It is not good

AccorHotels certified review
Susanto Business - 17/07/2017

Good and clean business hotel. I stayed in Executive Floor. Option for Breakfast at the Executive level was limited , perhaps could improve on the variety of food. Tried the fried noodle at level 1 and level 10 for breakfast, was pretty bland and tasteless. Staff should improve communication skills, esp English. Shampoo and Soap should be replenished everyday and guest does not need have to ask.

AccorHotels certified review
Anonymous Business - 17/07/2017

Not the same

AccorHotels certified review
Vinit S. Business - 15/07/2017
« feel important  »

Good

AccorHotels certified review
Sy Business - 11/07/2017
« One night stay with impressive service »

Shame that I could not try out the fitness and leisure facilities, but the front desk and concierge staff were very welcoming and friendly, which made my stay pleasant. The hotel should advertise the bike lending more as it is very convenient and unique experience for Vietnam!

AccorHotels certified review
Richard W. Business - 08/07/2017
« Great hotel for business travellers and more »

Good and attentive check in process, upgraded room. Nice room with everything covered. Good breakfast and fast check out. Unfortunately was a flash visit so no time to experience much more.

AccorHotels certified review
Long N. Business - 07/07/2017
« Great room, good breakfast but lost and found procedure strange »

my issue is I left my laptop in my room after I checked-out. Strangely the hotel doesn't try to contact you to notify you. I was worried all day where I left it and in the afternoon tried the hotel. Luckily the hotel did find it but didn't lift a finger to contact me

AccorHotels certified review
Kim Business - 06/07/2017
« wonderful experience »

wonderful experience for business trip

AccorHotels certified review
Sivagorn Y. Business - 03/07/2017
« Room is good but staff in restaurant were very bad! »

Overall experience is very good except staff in restaurant on the 2nd floor. I was mad when I had a breakfast during my stay. I just put some pastry and omlet on my table and left to get some juice, when I came bake staff clean up everything. But when I finished my plate they did not take it away. So I'm not sure how you train your staff, I was complain this at the hotel and hope that this won't happen again with anyone in the future.

AccorHotels certified review
Duy N. Business - 02/07/2017
« Will be back »

good room service, nice room, delicious breakfast (except the bean)

AccorHotels certified review
Chang, M. Business - 02/07/2017
« Thank you »

I liked to stay in your hotel. It was very good to tour Hanoi.

AccorHotels certified review
Tran Q. D. Business - 30/06/2017
« standard hotel for business trip »

everything was fine as usual, except when my secretary booked the room for me, the sales person replied "we have many tour guests this week so run out of the room, could you book another hotel". Nothing wrong with that, but it made me remember another 3-star hotel I used to stay, their reply was "we have many tour guests this week so run out of the room, but we shall move the tour guests to other hotel to spare the room for you"

AccorHotels certified review
Roland T. Business - 29/06/2017
« Good, friendly staff front conceige/receptions/room service. »

Good.The questions below , "what sort of trip is this". You need to add Company incentive trip. As for the next question "are you a le clubb accorhotel member, you should add "I cant remember". Maybe i was one sometime ago and cant remember. Now a days every hotel has membership rewards.

AccorHotels certified review
Anonymous Couples - 29/06/2017
« Nice relaxing stay »

Stayed 2 nights very comfortable room and excellent service. Food is ok, not many variety like other hotel, hotel it was very good.

AccorHotels certified review
Gossart J. Business - 28/06/2017
« Perfect welcoming »

Bery elegant hotel. Staff attentive and charming. Very poli and dedicated. No remark. 100%. One the first Pullman i met

AccorHotels certified review
Le C. T. Business - 27/06/2017

it's really good service

AccorHotels certified review
Anonymous Business - 26/06/2017
« Clean, Friendly, Convenient »

Satisfactory service overall. Very friendly at check-in and helpful staff at check-in counter. The location is great and relatively quiet which I like. A couple of improvement areas for consideration. (1) The breakfast buffet in the exec club lounge offered too little choices; unlike the restaurant which was very good. (2) The floor in the room could have been cleaned more thoroughly (there were some broken, transparent plastic pieces near the floor lamp; from a plastic cup???); I assume this was overlooked while cleaning and likely a one-time thing.

AccorHotels certified review
Kanti M. Business - 25/06/2017
« CEO »

Wonderful staff both at the front desk and in the resturants

AccorHotels certified review
Anonymous Business - 24/06/2017
« Good facility »

Room, gym, restaurant are good size. Restaurant service seems a bit slow in the evening time. But check in/bar area staff are very good!

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