Hotel - Pullman Hanoi
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Pullman Hotel

Pullman Hanoi Hotel

40 Cat Linh Str 
10000  HANOI
VIET NAM

645 reviews
TripAdvisor Rating Based on 645 reviews
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Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 10 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 237 rooms
  • 156 non-smoking rooms
  • 34 connecting rooms
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • Crib on request
    • DDI - Direct Dialing In
    • Automatic temperature control
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,363 reviews

Our guest reviews for Pullman Hanoi

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 645 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Vivien F. Business - 18/09/2017
« Fantastic hospitality »

All staff are very helpful and friendly.

AccorHotels certified review
Liz Business - 18/09/2017
« Good- but could be better »

Room was good, but housekeeping did not empyty rubbish bin in room each day, the plug did not drain properly and there was no iron/ironing board in the room. The air-con was also very noisy The complimentary mini bard was great and the bed was v comfortable. The rom number was 1028

AccorHotels certified review
Sound O. M. Business - 18/09/2017
« It's okay for a 4 star hotel but could have been better »

The bed quality is acceptable for a 4 star hotel, but the bathroom should have a simple rack to put the toiletries. I have to put my shampoo, soap and other toiletries bottles on the floor during my shower. This is not good for those with backache. Water pressure is acceptable. Minibar experience is good. The room is a bit dark, please add on lightings.

AccorHotels certified review
A. B. K. Business - 18/09/2017
« Good service »

Good service, helpful hotel staff. Things to improve are maybe the outlook and room as both looks a little bit old but its well maintained.

AccorHotels certified review
Anonymous Business - 17/09/2017

Nice hotel. Too many electrical switches in the room. The TV kept flashing the messages even when I turned it off with the remote control. I finally disconnected the power on the tv

AccorHotels certified review
Luat P. Business - 16/09/2017
« Pleasant »

Relaxing

AccorHotels certified review
Carol M. Couples - 15/09/2017
« We had a lovely stay at this hotel »

The staff were exceptional. They spoke great English and catered for all our Australian needs. The restaurant was fantastic and I reccommed the buffet dinner

AccorHotels certified review
Rakesh G. Business - 15/09/2017
« Totally Satisfied »

Excellent, Very much satisfying, Cooperative Staff, Value for Money.

AccorHotels certified review
Anonymous Business - 14/09/2017
« Friendly staff »

Enjoyed staying at Pullman Hanoi, everything was good.

AccorHotels certified review
Dirk Business - 13/09/2017
« Very Good business hotel. »

In need of some renavtion work, but the wonderfull staff makes up for that.

AccorHotels certified review
Zaw Couples - 11/09/2017
« Expectations are met. »

Satisfied with hospitality and quality of food and beverage.

AccorHotels certified review
Anonymous Couples - 11/09/2017
« Staff very helpful »

Very welcome.

AccorHotels certified review
Vinh Business - 11/09/2017
« Good stay »

Convenient place for business trip

AccorHotels certified review
Wu Y. C. Friends - 10/09/2017
« Feel welcome »

This is my first stay with Pullman Hanoi. Cash & point to pay the room rate. The staffs are friendly and kind to help me enjoy my stay with them. I'm satisfied with this hotel.

AccorHotels certified review
Anonymous Business - 07/09/2017
« Seem old building but overall satisfied and staff are polite. »

Lack of amenities inside the hotel and/or surrounding of the hotel. (i.e. convenience store) Cleanliness of the room can be further improved. (i.e. spider webs being seen)

AccorHotels certified review
Naphat S. Friends - 06/09/2017
« good service »

Staff are friendly and smiling.good service; the food is very delicious.Complete Facility

AccorHotels certified review
Cheong X. L. Couples - 06/09/2017
« Silent, relax, and comfortable stay »

It's a nice experience to be staying with Pullman Hanoi. Close to restaurants, public transport, queit environment compared with city, staff are kind and helpful. Only thing to improve is the executive lounge, choices for food and beverage for breakfast and happy hour should be improve with quality and quantity.

AccorHotels certified review
Alejandro F. Couples - 05/09/2017
« It was Okay, I expected more »

The rooms were a bit outdated, you could see rust around the sink and the toilet flush didn't work properly (had to ask for repairs), I was dissapointed that I mentioned it was my anniversary on the booking and it was ignored (usually we receive a card, maybe some flowers). The the staff was friendly and helpful and the breakfast was good.

AccorHotels certified review
Kyungdong K. Business - 05/09/2017
« Great time with your hotel »

there is great service with all kind of equipments. if i visit to HN again, I try to choose pullman. also I often visit SGN, I reserve the pullman saigon every time.

AccorHotels certified review
Alex Business - 04/09/2017
« Good hotel for business stay in Hanoi »

Was given a free upgrade to use Executive Lounge due to platinum status. Room was clean and comfortable, the service staff in the lounge all were very well trained and professional. Breakfast at the main restaurant had a good spread of both international and local fare.

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