ibis Lagos Ikeja Hotel 3 stars

TripAdvisor rating 3.5/5 189 reviews
ibis Lagos Ikeja
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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • MURTALA MOHAMED INT
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Golf (Nearby)
  • Tennis
Catering
  • Breakfast
  • 2 bar(s)
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Lagos Ikeja

23 Toyin Street
Ikeja
0000
lagos
nigeria

Tel: +23412777888

Fax: (+234)12777889

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LOS At 0.8km / 0.5 miles

  • By plane

    MURTALA MOHAMED INT At 8km / 5 miles - Shuttle free

GPS :6.596099, 3.351254

Our accommodations

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • TV room service ordering(...)

PREMIUM ROOM

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • TV room service ordering(...)

Our restaurants and bars

LOBBY BAR

Photo non contractuelle / Strictly non binding

POOL BAR

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Lagos Ikeja

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.7/5

734 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

189 reviews

Disappointing

TripAdvisor rating 3.5/5

Dream37769170227 Couples - 19/05/2019 TripAdvisor review

- Arrival : The hotel's airport shuttle took forever to arrive at the airport, when it eventually arrived, it was a salon car and the driver had picked another passenger with their luggage so there wasn’t enough room for all the luggage in the boot. So some of the cases were put in the back of the car on the passenger seat and I and my husband had to squeeze in beside them. - Delayed check in: We weren’t checked in on arrival because of a mix up with Accor taking payments. We thought we had booked the advance room and paid at booking. The reception staff told us Accor did not take advance payments for their bookings. This was rather, confusing as we made the booking on the Accor website and received a confirmation email with a zero balance i.e nothing to pay at the hotel. This continued till late into the night settled only after we called Accor customer services. The customer service agent over the phone suggested a hold be placed on my husband's card pending a further check on our bank account to confirm that no advance payment had been taken prior. - The first room (Rm 516) : Getting off the elevator, you are hit with a loud noise from the air conditioning unit on that floor. The bed was hard and gave me back pain by the second night . The curtains in the room were torn and shower door didn’t close properly. Water from the shower was leaking onto the floor so I requested to change my room - Restaurant : Food was just okay and the restaurant staff were polite and helpful. At times different meals on the buffet and juice were not being replenished. Unfortunately I also had eggshells in my friend egg, but my worst turn off were the flies (not something you would expect at an Accor). - Checkout : We had a late flight out of town (10pm). The receptionist reluctantly permitted late check out until 4pm as an Accor silver member. We did have to wait at the reception with our luggage for 2hours before we got the airport shuttle to the airport. The return ride was much better. - At check out we were charged again for the 8night stay and the initial hold on the account which was placed at check in was not released until after a week. I did write to Accor to point out the double charge before the hold was released. This caused my family further inconvenience. No apologies received - Accor points: I still haven’t been awarded Accor points for my stay. Accor advised the reason being that I did not stay in the room myself - I can’t imagine why they think that.

Satisfactory

Customer review rating 3.7/5

Abubakar B. Business - 19/04/2019 AccorHotels certified review

The services are excellent, The morning meals are well served and the hotel staff looked accommodating all through out my stay. It was a beautiful experience.

very satisfied

Customer review rating 3.7/5

Rowland F. Business - 13/04/2019 AccorHotels certified review

The lady manager on duty was on top of her job in admitting my team and that was the curtain raiser to our enjoyment at Ibis Ikeja.

Could have been better

Customer review rating 3.7/5

Grace M. Families - 07/04/2019 AccorHotels certified review

It is sometimes useful for persons not to give feedback as in my case, going to breakfast on the 26th March 2019 and discovering a dead roach on the waiter with the cups was a big turn off and as such my review can negatively affect your business. To the credit of your food and beverage manager, he let good sense prevail and not bill me for the breakfast. Hotels need to be extra careful when catering to the needs of international clientele. Then the drunk man cursing in the lobby after arriving on an international flight on the 28th March 2019 is also a big no no. There was no reason why he was not put out the hotel immediately. If you doubt my evidence feel free to contact the representative who worked the evening shift on the 28th March 2019. We are firstly sent to a dirty room on the 3rd floor. As we put our key in the lock, the tv is on and the room reeks of old sweat. Then we are relocated to room 507. No toilet mat and the shower is backing up. We had to repeatedly request a mat before receiving one. The clog was cleared the next day. Things like this leave a bad taste in the mouth of guest. Then we are told we are being given double occupancy but was put in a single room. Only to find out that your concept of double occupancy means an extra breakfast. No way Ibis!!!! It does not work like that!!! Double occupancy means a bigger room fyi!!

Satisfied

Customer review rating 3.7/5

G. M. Business - 05/04/2019 AccorHotels certified review

Good

excellent

Customer review rating 3.7/5

Ikhayere W. O. Business - 01/04/2019 AccorHotels certified review

Heart warming, especially the staff service

Short stop over

Customer review rating 3.7/5

Stan Business - 31/03/2019 AccorHotels certified review

Only stayed for a short time. Staff very helpful, breakfast was good, rooms adequate.

Mrs

Customer review rating 3.7/5

Anonymous Solo - 30/03/2019 AccorHotels certified review

Staff were generally helpful & professional. However, there were issues with flies in the restaurant.

Lovely environment and nice aura

Customer review rating 3.7/5

D. A. Business - 29/03/2019 AccorHotels certified review

Was food..food was ok and the setting was also nice..

Satisfied

Customer review rating 3.7/5

Toyin A. Business - 29/03/2019 AccorHotels certified review

The room is nice and well maintained. The African food was tastefully prepared. I really enjoyed my stay.

Too expensive for the quality and service

Customer review rating 3.7/5

W. Business - 28/03/2019 AccorHotels certified review

The hotel, compared to others of similar class, quality and services is way too expensive. Other hotels around for instance charge N200 for a small bottle of water, this hotel charges N700. Food was N7700 and room was N37200. Even better quality hotels around charge around 30% lower. I won’t be using this hotel again soon.

All bad

Customer review rating 3.7/5

C. Y. H. H. Friends - 28/03/2019 AccorHotels certified review

All bad, terrible experience

Good

Customer review rating 3.7/5

Oluwatosin Couples - 27/03/2019 AccorHotels certified review

Was awesome but the internet was just too slow

Head of Unit (Structures)

Customer review rating 3.7/5

K. H. Business - 25/03/2019 AccorHotels certified review

Location and look of the hotel was very nice and was close to the Airport. I stayed in room 207 and the paint around the HVAC unit was really bad. Also, the quality of some of the finishes in the shower wasn't so good. In general though, i liked the ambience and feel of the Hotel. only minor finishing works leave much to be desired for the ibis brand.

Mr

Customer review rating 3.7/5

Maxwell K. Business - 24/03/2019 AccorHotels certified review

My overall was not good at all, hence my checking out early morning the next day

Value for money..

Customer review rating 3.7/5

V. G. Business - 24/03/2019 AccorHotels certified review

IBIS Ikeja is always my preferred hotel, whenever i travel to Nigeria. the experience is always good. Need a bit of upgrades though in terms of food quality... But overall i enjoy my stay in IBIS... See you soon

usual stay but AC did not work

Customer review rating 3.7/5

Lucas Business - 23/03/2019 AccorHotels certified review

AC in room did not work. asked for someone to look at it twice but no one ever came

Ok

Customer review rating 3.7/5

Anonymous Business - 22/03/2019 AccorHotels certified review

Could be better

Me.

Customer review rating 3.7/5

Friday A. Families - 21/03/2019 AccorHotels certified review

Great hotel. Menu very good. Customer relationship excellent.

The Customer is not the priority

Customer review rating 3.7/5

Ikegbunam E. W. Business - 19/03/2019 AccorHotels certified review

My experience wasn't pleasurable. What hotel refuses their guest eating in their rooms. Ordering a meal takes over 2hr to get to the rooms. Staff are overly reluctant on the phone to attend to guest.

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