Hotel - Novotel Avignon Centre
Novotel Hotel Novotel Hotel

Novotel Avignon Centre Hotel

4.0/5 1,615 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MARSEILLE
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Beauty salon

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
    • Solarium (Paying)
  • Other sports activities
    • Bicycles rental
    • Billiards/Snooker
    • Bowling (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19H00-22H30
    • Opening hours : Week-end 19H00-22H30
  • Snack & beverage machine

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

The Hotel Novotel Avignon Centre has 130 state-of-the-art, innovative rooms. A glass partition separates the bathroom from the room and becomes opaque at the touch of a button. All rooms have free WIFI access.Due to its concern for the environment, Novotel offers you eco-friendly welcome products.

  • 130 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 97 family rooms
  • 5 connecting rooms
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Telephone
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,879 reviews

Our guest reviews for Novotel Avignon Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,615 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Solo travel - 10/03/2019 TripAdvisor review
« lovely few days in Avignon »

I stayed at the novotel because of is position and a good base for travelling around the area. room was comfortable and clean and the staff friendly and helpful. the food in the restaurant good and breakfast substantial. I would certainly return

Anonymous Business - 06/03/2019 AccorHotels certified review
« Good but »

All very good but I was supposed to receive the invoice by mail and I have not received yet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Avignon Centre. It is always a pleasure to receive positive feedback. We sent you your invoice by email. Have you received it? if not, you can write us at H7… Sincerely,

Stephanie P. Families - 11/02/2019 AccorHotels certified review

Very good experience, left good review on TripAdvisor. Friendly staff, lobby area with bar, pool table, piano and lounge games, WiFi area was perfect. Great location and comfy clean room . Thumbs up !

Bastien Business - 10/02/2019 AccorHotels certified review
« Great hotel »

We were very well welcomed by the staff member who was always available and enabled us to check in just a little time before 2pm. The room was quiet, very clean and had a bath which are very important criterias for me (I am autistic and cannot use a shower). The breakfast was also great with a lot of food available. The only thing I did not like was the music in the restaurant that was a bit loud.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the Novotel Avignon Centre. We hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 06/02/2019 AccorHotels certified review
« Best value hotel in Avignon »

It was a very pleasant stay in Avignon. Location was great. 4 mins walk to Avignon train and bus station. 10 mins walk to the old town. Rooms are spacious, new and clean. Very comfortable beds.

John S. Couples - 31/01/2019 AccorHotels certified review
« first class »

good hotel clean and easy to use

Peter A. M. Couples - 30/01/2019 AccorHotels certified review
« Very clean and comfortable hotel »

This is a lovely hotel. The room we occupied was large, well furnished and spotlessly clean. Its location is very convenient for both the SNCF station, bus station and town centre. There is a spa which offers a range of treatments and services. There is a pool but it is outside and unheated. There is also a whirlpool but this is a chargeable facility. As a disabled person this was an attraction of this hotel but the cost was a disincentive. Consequently, we did not use it. Breakfasts are superb, offering a very wide choice. For dinner, the restaurant is not so impressive. We found it quite expensive in relation to alternative options. The menu includes ‘plats du jour’ but these did not seem to be advertised. The staff were at all times very welcoming and pleasant and we would both like to thank them all for their help.

Dario Families - 04/01/2019 AccorHotels certified review
« Good hotel experience terrible restaurant management and experience »

If I would consider only the hotel experience (room, cleanliness, reception) is was pretty good but having used a couple of times the restaurant the experience was really bad. The first time we had our table at 8pm and we were not able to finish before 10.30pm (considering the restaurant was not overcrowded after 9pm) for just a simple starter and two main courses, furthermore no one was checking our table and we had to ask many times for water and for the ice-creams included in the kids menus (no one brought them until we asked after the kids have finished their meals by at leat 1 hour). It was even worst the night of 2nd of January. We were a party of 8 (two families) and we asked for a table to be altogether. The waiter taking care of the guest was not keen to get us seated and she told us that for a party of 8 we would have to book (it was 8.45 pm by the way, not at the restaurant closing time). Apart that nowhere it is stated the we had to book, we could have come in as two separate families and it have would be the same number of people in two differente tables... But this was just the beginning. All the waiters could not speak any language other than French. For an international hotel in a city with more than 600.000 visitors per years (data from Avignon tourist office) I think it quite astonishing... In any case, since we are able to speak some French, we managed to order 2 kids menu, 1 Club Sandwich, 1 Spaghetti and 3 desserts. It was really difficult, not for the language, but the waiter was not able to understand that 3 people in the party wanted only some dessert and not any main course or starter. Luckily, the kids menu comes pretty soon but it took 1h20 minutes to get the desserts (only other people in the restaurant was a group that were already at the dessert) and 1h40 (!) minutes to get the spaghetti after we asked for them at least 3 times (even my little one, 4 years old who had to share the pasta with me went to kindly ask for them). Everyone can make mistake, but the worst thing is that no now was checking the table, asking if everything was fine, try to provide any explanation, offer something in the meanwhile. Not to forget that, as the first time, no one take care of the kids menu bringing the ice cream. Considering the pricing of the meals, it is totally unacceptable a service like this in a four star international chain hotel. I've been in London, Montpellier in last few months and I have a reservation for the Novotel in Singapore but I seriously re-considering my loyalty to the Novotel chain... By the way, our friends sent a complaint email and they got a 10% discount the were not offered to us (even if I was copied to the email with my room number and mentioned to be kept in the loop) but no one from the management came to us for any excuses. Very bad.

Couples - 02/01/2019 TripAdvisor review
« Nice Stay in Avignon »

Nice hotel, close to downtown, very clean, car park below the building, restaurant with original recipes and affordable pricing. Personnel helpful to find how to access to interesting points. No upgrade given by the hotel despite being Accor Gold member.

Pimonrat R. Families - 27/12/2018 AccorHotels certified review
« Good services »

Nice hotel and we love the parking lot in the building

Helen T. Friends - 15/12/2018 AccorHotels certified review
« Very pleasant experience! »

The hotel has everything you need for a very reasonable price. No complaints!

Anonymous Friends - 14/12/2018 AccorHotels certified review
« Positiva »

Positiva

Chonlada W. Couples - 06/12/2018 AccorHotels certified review
« Not far from train station »

Comfortable bed and bathroom. Breakfast are the same everyday (actually decrease the items on weekday).

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Avignon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that the breakfast did not meet your expectations Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Novotel Avignon Centre

A. Business - 28/11/2018 AccorHotels certified review
« Excellent service and lovely staff. Very helpful »

Excellent service and lovely staff. Very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Avignon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Bets regards Novotel Avignon Centre

Cary M. Business - 26/11/2018 AccorHotels certified review
« Great but not that great. »

Well I have been staying here for 15 years....every two months. When I check in why am I asked for my credit card and passport while other Novotel DO NOT. I was told each hotel has their own policy?? Seriously you EACH make your own rules??? Must be consistent. ALSO, I am a Gold Member and sometimes get my little gift. This visit....I DID NOT. Is it up to hotel to give little gift or is it a rule?? Very strange. Gold member gets you nothing I see.... Last visit a few months ago I received a gift one day and then when I checked in again a few days later i did not. Very strange and this location. You make your own rules I see. Novotel Montpellier always is correct. Anyway, there you go.

De M. Business - 20/11/2018 AccorHotels certified review
« Excellent »

Very good hotel Staff very friendly and helpful Fanny at the restaurant was very nice with us A very good professional manager

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We very much appreciate your comments regarding your stay at the Novotel Avignon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Thierry Couples - 14/11/2018 AccorHotels certified review
« Short stay in Avignon »

Had great time for a meeting in Novotel Avignon. Confortable room&bed, good breakfast and meeting room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , We very much appreciate your comments regarding your stay at the Novotel Avignon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clifford Business - 13/11/2018 AccorHotels certified review

very nice hotel. The staff was great and the food was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We very much appreciate your comments regarding your stay at the Novotel Avignon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards

Anonymous Couples - 28/10/2018 AccorHotels certified review
« Very good hotel experience »

Very clean, quiet, near the city centre. The parking arrangements were a bit complicated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TAPIO V., We very much appreciate your comments regarding your stay at the Novotel Avignon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very happy that you enjoyed the clean room, and the location of our hotel Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Keith G. Couples - 22/10/2018 AccorHotels certified review
« Good »

One issue, we booked a table for dinner and when arriving at the dinning area there was no one to welcome us and show us to our table we waited more than 15 mins, which is poor service

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We very much appreciate your comments regarding your stay at the Novotel Avignon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that the restaurant does not meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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