Hotel - Mercure Beijing Downtown
Mercure Hotel Mercure Hotel

Mercure Beijing Downtown

4.4/5 1,922 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • BEIJING CAPITAL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30am - 11:00pm
    • Opening hours : Week-end 6:30am - 11:00pm

Business services

  • 11 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Mercure Beijing Downtown provides guests 371 elegant and spacious rooms with garden-view, from Superior Rooms to Duplex Suites. All the rooms are equipped with free Internet access, multi-lingual satellite TV and a full range of room amenities.

  • 371 rooms
  • 371 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,922 reviews

Our guest reviews for Mercure Beijing Downtown

100% genuine reviews from our guests

Find out more
Edward Business - 06/08/2018 AccorHotels certified review
« Biz trip to Beijing »

This is a old refurbished hotel and unique structure for hotel. There is two small tower connected by an underpassage which helped especially during heavy downpour which i experience on the day of my arrival. However the hotel is not strategic location for shopping and about 3km from xiu shui.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S T G, Thank you so much for taking the time to share your honest very detailed feedback. Negative or positive, we are always appreciative. You shared some very interesting opinions, that I will take the time to share with my team. You are a valued guest and we appreciate your business and hope to have the opportunity to see you again on your next visit to the Beijing. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

Rick S. Friends - 03/08/2018 AccorHotels certified review
« Quite Satisfactory »

The overall atmosphere was good and the service staff were appropriately and accommodating. Due to the convenience of the location I would probably book to stay again however I would prefer that parking charges can be waived.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CCS, We very much appreciate your comments regarding your stay at the Mercure Beijing Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

Anonymous Business - 25/07/2018 AccorHotels certified review
« Perfect »

Very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear H M F, We very much appreciate your comments regarding your stay at the Mercure Beijing Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

Flora F. Couples - 16/07/2018 AccorHotels certified review
« overall its a good hotel to stay in Beijing »

the carpet can be more clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zy F, We very much appreciate your comments regarding your stay at the Mercure Beijing Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

Yiming Business - 16/07/2018 AccorHotels certified review
« good »

The environment is nice, the same with the breakfast service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YMC, We very much appreciate your comments regarding your stay at the Mercure Beijing Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

Roger Couples - 23/06/2018 AccorHotels certified review
« Great confusion with hotel online booking system . »

Unpleasant! At check-in 6/14 /2018 discovered prepaid online booking for 2nd night became credit card guaranteed booking . We received confirmation email that room charge was fully paid by our credit card. Email was shown to hotel staff. At that time staff assured problem would be fixed. Yet on 6/15 we were locked out of room and front desk refused to let us into our room unless we pay for room or authorized another Rmb1000 as deposit despite having done so at check in for the first night. Staff did not know how to resolve hotel internal management issue putting burden on hotel guest ! Waste more than one hour of our time at front desk. Carpets in the corridor and inside the room were soiled and smelly as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WFT,, Thank you for taking time to share your experience at Mercure Beijing Downtown.We're sorry that we didn't meet your expectation during your stay. Regarding the payment problem, we have reported this technical problem to our region IT office and they will check it.We really appreciate your feedback on it. As the same time, we also shared your comments with the related department, they will check over the service procedure and make it more flexible. Again, we do apologize for all the inconveniences that this may cause to you. And we will prevent the same issue happened again. Sincerely, Eric Lu 卢会军 Front Office Manager 前厅部经理 Mercure Beijing Downtown 北京华腾美居酒店

Robert T. Friends - 04/06/2018 AccorHotels certified review
« Great Hotel. Great eooms to relax. »

great rooms, room valet service. Great restaurant excellent food

Our hotel has responded to the review
Our hotel has responded to the review

Dear RT, We very much appreciate your comments regarding your stay at the Mercure Beijing Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

Sm T. Business - 27/05/2018 AccorHotels certified review
« acceptable »

Happy Hour was non-event

Our hotel has responded to the review
Our hotel has responded to the review

Dear S MT, Thank you so much for taking the time to share your honest very detailed feedback. We were so happy to hear that you enjoyed your stay with us. You shared some opinions, that I will take the time to share with my team. You are a valued guest and we appreciate your business and hope to have the opportunity to see you again on your next visit to the Beijing. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

Kenneth Business - 26/05/2018 AccorHotels certified review
« Not so bad »

It’s very old time hotel and especially the facilities.Location is perfect, very close to my office.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LML, Thank you so much for taking the time to share your feedback with us. We were happy to see that you enjoyed your stay with us. You are a valued guest and we appreciate your business and hope to have the opportunity to earn this again on your next visit to the Beijing. We hope to see you soon! Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

Anonymous Business - 02/05/2018 AccorHotels certified review
« comfortable, good location and convenient transportation »

the environment is quiet, quite good location to go to most of places in Beijing. the lobby is a bit cold. breakfast is good. In general, the hotel is fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear V M, Thank you so much for taking the time to share your feedback with us. This means so much to us and we deeply appreciate this. We were so happy to hear that you enjoyed your stay with us and that we met your needs. We hope to have the opportunity to serve you again on your next visit to the Beijing. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

T. Z. J. Solo - 29/04/2018 AccorHotels certified review
« it was very comfroatble stay with nice ambience »

As mentioned above, however, I am a little upset that the central air condition unit was turned off due to supposedly cold weather. This is the only one thing that concerned me as I actually preferred much cooler temperature. I woke up with perspiration mid-sleep a few times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Z J T, We very much appreciate your comments regarding your stay at the Mercure Beijing Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

F.o Business - 18/04/2018 AccorHotels certified review
« As usual, it’s good »

I have stayed here a couple of times for my business trips, and it never disappoints me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FOC M, We very much appreciate your comments regarding your stay at the Mercure Beijing Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

Eddie W. Business - 12/04/2018 AccorHotels certified review

Dining choice has little to try out and other amenities are a bit old yet cleanliness is still okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H W E W, Thank you for taking the time to share your honest feedback with us. This means so much to us as we strive to continue to improve our product and service. Please rest assure that I will be sharing your feedback with my team. You are an valued guest and hope to have the opportunity to serve you again on your next visit to the Beijing. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

Sunny D. Business - 12/04/2018 AccorHotels certified review
« It’s good »

Good hotel with good service,high quality on the price

Our hotel has responded to the review
Our hotel has responded to the review

Dear LWJ, We very much appreciate your comments regarding your stay at the Mercure Beijing Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

Riccardo Business - 28/03/2018 AccorHotels certified review
« Description in the online booking not reflecting the reality »

I got surprised that several services indicated at the time of the booking were actually not provided. In particular, the shuttle bus to airport (not provided at all) and the wellness area. The overall room experience was good (excellent bed!!!) but the facility needs a serious refurbishment. People at the reception hardly speak a word of English and we communicated via mobile translator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SR, Thank you for staying with Mercure Beijing Downtown, and we also appreciate you have spent the time to share your experience with us. Firstly,we are very sorry we didn't meet your expectation during your stay.Regarding the shuttle bus problem, there's no this kind of service from our hotel opening.We also check over the booking page again, unfortunately, we didn't find the related information on the website.If you have any screen copy or the e-mail, would you please sent to us? It will be highly appreciated. Afterwards, the language problem is also important for us. Hotel management has been invited one English teacher to give us the professional training, we believe it will be working on the communication part in the future. The only one point make us a little bit happy is we heard you like our bed, thank you very much; we're also very glad to make you a nice sleep. Again, thanks a lot for your time and feedback about your stay. Whenever your travel brings you to Beijing, you're always very welcomed to stay in Mercure Beijing Downtown. Sincerely, Eric Lu 卢会军 Front Office Manager 前厅部经理 Mercure Beijing Downtown 北京华腾美居酒店

Jennifer G. Business - 25/03/2018 AccorHotels certified review
« It was good but a bit disappointing. »

Everything was clean, the beds were soft, the view was nice and the room size was perfect. But they didn’t speak much English, and the air conditioner didn’t work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GJA, Thank you for staying at Mercure Beijing Downtown and taking your time to share your experience with us. We are sorry for that we didn't meet your expectation during your stay. Regarding the air conditioner problem, we have been feedback to the related department and fixed it immediately. Also we will improve our basic language skill. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Lu 卢会军 Front Office Manager 前厅部经理 Mercure Beijing Downtown 北京华腾美居酒店

Edward Business - 25/03/2018 AccorHotels certified review
« Smoky in a non-smoking hotel? »

It's probably not your fault, but the fact many Chinese do not respect the non-smoking law. But at the least you could have separate those who potentially smoke from those who absolutely cannot stand its smell (like myself). I am not the only person who feel your rooms are "smoky". This is my second stay in the hotel and I guess I was just lucky last time. But I will not stay in your hotel again if this is not addressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YYH., Thank you for staying at Mercure Beijing Downtown.We also appreciate you have spent time to share your experience with us. We do sincere apology to you for all the uncomfortable and inconveniences which the room smell brought to you, we totally understand your feeling.So we have reported this case to the related department to focus on the same situation. We will try our best to avoid the same issue happened again. Thanks for your understanding.You're very welcomed to Mercure Beijing Downtown whenever your travel brings you to Beijing. Sincerely, Eric Lu 卢会军 Front Office Manager 前厅部经理 Mercure Beijing Downtown 北京华腾美居酒店

Anonymous Business - 04/02/2018 AccorHotels certified review

it is a fatastic day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FL, We very much appreciate your comments regarding your stay at the Mercure Beijing Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

L. F. L. Business - 30/01/2018 AccorHotels certified review
« Dissatisfying Stay »

The hotel is old and needs upgrading, especially the room. Hailing a taxi is difficult as the hotel is located away from the road. Food quality is generally ordinary. My breakfast comes included with room cost but on two occasions they had to refer to the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FLL, Thank you so much for taking the time to share your valuable feedback with us. This means so much to us and we deeply appreciate this. Please rest assure that I will share your feedback with my entire team. You are a valued guest and we appreciate your business. We hope to have the opportunity to serve you again on your next visit to Beijing. Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

Mr. A. Business - 29/01/2018 AccorHotels certified review
« Mr. A. »

Pleasant and quick

Our hotel has responded to the review
Our hotel has responded to the review

Dear AJM, Thank you for your review. We are glad the staff exceeded your expectations. they strive to get it right each and every day! We look forward to seeing you in Beijing in the near future! Sincerely, Nina Bi 毕明明 Marketing Communication Manager 市场传讯经理 Mercure Beijing Downtown 北京华腾美居酒店

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