Hotel - Pullman Shanghai South
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Pullman Hotel

Pullman Shanghai South Hotel

1 Pubei Road  Xuhui District 
200235  SHANGHAI
CHINA

290 reviews
TripAdvisor Rating Based on 290 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 11 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Each guest room is designed with spaces in which to work, relax or rest. Guests will enjoy the privacy of their own space and the panoramic views of the Shanghai city skyline.Guests from the Executive Rooms and Suites enjoy added benefits, which include Executive Club Lounge access and complimentary WiFi facilities.

  • 333 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,898 reviews

Our guest reviews for Pullman Shanghai South

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 290 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Susanto S. Business - 18/09/2017
« Not as good as before »

I use this property due to a great experience I had last year. They treated me very well from the moment I check in to check out despite my le-club status was still gold at that time. This year when my le-club has been upgraded to platinum I expected a much better experience in this property. Unfortunately, it was not as good as it used to be. Reception upon arrival was cold, none was mentioned about my entitlement to access the executive lounge, but I did get the welcome letter from the GM listing all my perks. Service at breakfast also not as good as before, really sad that this hotel's standard is slipping away. I do still have a good stay though, room was comfortable but felt a little warm at night despite no body touched the aircon contoller

AccorHotels certified review
Anonymous Business - 17/09/2017
« Service is below average, room is good »

1. Unhelpful staff undoing check in 2. Nobody picks up service center phone in the afternoon 3. Executive lounge service in the morning and early afternoon (11am - 3pm) was equal to nothing! The lady was constantly on her phone. She was very unfriendly and unwelcome me to even get in the lounge. Also, she did not help to get the elevator after I leave the lounge - because she is VERY BUSY on her phone! It must be very important business?!

AccorHotels certified review
Efraim A. Friends - 15/09/2017
« Satisfying stay »

From the moment we walked in, hotel staff was courteous and even greeted me by name, impressive. Front desk personnel was accommodating and pleasant. Room was ready and clean. Appreciate the fruit basket that was in the room. A recommendation. We had dinner in the Japanese restaurant. This restaurant is in need of an upgrade. . Today, it is a very plain restaurant with tables and chairs. There is no Japanese anything in there except for the sign outside. Ambiance is very important when portraying a Japanese restaurant. Restaurant staff should be dressed accordingly. Staff should approach the guests after serving the meals to make sure that all is well. Also, a note that maybe on the dessert menu not to offer ice cream. Offer a dessert that is aligned with a Japanese restaurant. A special acknowledgement to Kelly who served us. She was pleasant and accommodating.

AccorHotels certified review
L. F. Business - 14/09/2017
« a very good hotel »

good hareware with good service

AccorHotels certified review
Ludovic D. Business - 13/09/2017

The service was very good , the staff from the reception , concierge desk , room service , were brilliant. I stayed two time 10 days in august , and I will definitely go back.

AccorHotels certified review
Flynn Business - 12/09/2017
« Excellent hotel for business »

Excellent service in all areas, particularly in the executive lounge, where you were made to feel most welcome by Fiona and Amy. Food quality is outstanding in all restaurants

AccorHotels certified review
Ch Business - 10/09/2017
« Smoky room »

Nice Hotel, Great breakfast, nur in the room and the floor Young van stell the cigare smoke of the Last 3 years

AccorHotels certified review
Anonymous Business - 08/09/2017
« Staff »

Your front desk receptionist manager Nancy was nice to me. She took care of my needs.

AccorHotels certified review
Anonymous Business - 07/09/2017
« Superbe as usual »

Great service, always there to help you staff and very high quality room.

AccorHotels certified review
William F. Business - 05/09/2017
« Satisfied »

The Pullman I think has gone a little backwards since my last stay here. Executive lounge offerings were not of the same standard that they were in 2015. As usual though staff were excellent without exception.

TripAdvisor review
SAMIR D Business - 05/09/2017
« Great Hotel, Great Staff. »

Congratulations, one of the good hotels of Shanghai. Foina & Amy are great in executive lounge, very helpful. Keep it up the good work. Location nice, next Carrefour and a food mall. Also near to Shanghai south railway station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMIR D, May I begin by thanking you for your feedback and your stay with us. We are happy to learn that you were satisfied with your stay in our hotel. Your kind words have been passed on to our Executive Floor Associates Fiona and Amy and the department head concerned. This will certainly motivate them to keep up the good work. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7564-GM@accor.com

AccorHotels certified review
Zeng Y. Business - 04/09/2017
« with saticfaction »

Quite excellent experience while accommodated in Pullman. Every time come to Shanghai Pullman Hotel is always my first choice. But I quite wonder,every time I wash my clothes and but no airy place to hang them up.

AccorHotels certified review
Karen Business - 01/09/2017
« Good Experience »

Hotel quality is above standard, the room is clean and makes me feel comfortable

AccorHotels certified review
Frequent T. Business - 28/08/2017
« Sleepless in Pullman »

The air conditioning (A/C) system is very tricky. I was not in the hotel during the day, but only in the morning and in the evening and at night. In the morning and evening, the A/C worked fine and I could actually feel cold in the room in short-sleeves T-shirt. At night though, I was awaken between 1:30 and 3:00a.m. every night because the A/C stopped working and I got too hot. Worst still, the fan would not work and there was no air movement, and the humidity built up in the room. In some days, the A/C returned by 5a.m. and I could fell asleep again by 5:30a.m. In some days, I did not know if the A/C returned because I just could not fall asleep again. It was very hard not able to get quality sleep in such a nice hotel because of poor A/C control. It's a shame!

TripAdvisor review
Business - 28/08/2017
« Good hotel well located in terms of traffic »

I stayed at this Hotel many times already. Appreciated that the Hotel Management has taken my recommondations for improvement and already finished some of those! Service in the Lounge is on good Level now, staff very friendly, selection of Food and Drinks is good. Smoking/ Drinking area in the outside area has now been seperated from the public- that's great! No more Dogs nor bikes which makes a stay unpleasant before. Staff at the bar is friendly, but their working Speed is still too slow (waiting on a beer for 10min is not acceptable).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel S, May I begin by thanking you for your feedback and your stay with us. We are happy to learn that in general you were satisfied with your stay in our hotel in particular with the service attitude of our associates. We understand that you were not very satisfied with the efficiency of service in the bar. Please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with the head of department concerned and actions will be taken immediately to improve service awareness of our associates. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7564-GM@accor.com

AccorHotels certified review
Grace L. Business - 26/08/2017
« Perfect stay for business trip »

Love the lounge. It really keep up with the 5-star hotel expectation.

AccorHotels certified review
Lesley A. C. Business - 22/08/2017
« A comfortable experience. »

Business trip with flight delay but was quickly accommodated to my hotel room for resting. Great restaurants and helpful staff.

AccorHotels certified review
W. Business - 18/08/2017
« excellent »

everything is good in the room except the curtain is not nice!

AccorHotels certified review
Michael Business - 16/08/2017
« Not bad a hotel, but the front office agent who checked me in.... »

Hotel is nice, neat and clean. Restaurants offer fantastic spread and choices. Gym was clean, facility tip top condition. But I did not have a nice experience checking in. Agent did not even bother to greet me, or even look at me....no smiles no regards not even the usual "hope you enjoy your stay with us" after handing over the room keys. She was a sulky one.

AccorHotels certified review
Scott Business - 13/08/2017
« Mr W. »

The staffs are friendly and the environment is good. Definitely will stay in the hotel for my next visit to Shanghai

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