Pullman Shanghai South Hotel

TripAdvisor rating 4.5/5 487 reviews
Pullman Shanghai South
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Room 1

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Hotel extras

  • Free WIFI Connectivity

  • Close to Metro Line 1 & 3 and Shanghai South Railway Station

  • Individual Pocketed Coil Simmons Mattress

  • Chinese and International Dining

  • Dynamic Fitness Centre and Swimming Facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Shanghai South

1 Pubei Road
Xuhui District
200235
shanghai
china

Tel: +862124268888

Fax: (+86)21/24268999

Contact email

Check-in from 15h00

Check out up to 12h00

  • Airport Bus No.7 :   Airport Bus No.7 Shanghai South Railway Station

  • METRO LINE 1 :   Metro Line 1 South Railway Station Exit 5/N12

  • METRO LINE 3 :   Metro Line 3 South Railway Station Exit 5/N12

  • By plane

    SHANGHAI HONGQIAO At 12.1km / 7.52 miles

  • By train

    SHANGHAI SOUTH At 1.2km / 0.75 miles

  • By train

    SHANGHAI SOUTH At 1.2km / 0.75 miles

GPS :31.159108, 121.429628

Currently, close to our hotel

Longhua Temple, visit

From 01/01/2018 to 31/12/2019

At 2.7 km

Jinjiang Action Park, leisure

From 01/01/2018 to 31/12/2019

At 2.9 km

Men's Basketball World Cup

From 31/08/2019 to 15/09/2019

At 3.5 km

St Ignatius Cathedral (Xújiahuì Tianzhutáng), visit

From 01/01/2018 to 31/12/2019

At 3.6 km

Shanghai Conservatory of New Music Week Music

From 13/09/2019 to 18/09/2019

At 7.4 km

Museum of Contemporary Art Shanghai (MOCA Shanghai), visit

From 01/01/2018 to 31/12/2019

At 7.7 km

The Buddha Jade Temple, visit

From 01/01/2018 to 31/12/2019

At 9.2 km

Madame Tussauds Waxwork Museum in Shanghai, visit

From 01/01/2018 to 31/12/2019

At 9.4 km

Nanjing Road, visit

From 01/01/2018 to 31/12/2019

At 9.4 km

Dragon Boat Festival

From 07/06/2019 to 07/06/2019

At 9.6 km

Our accommodations

每间客房的设计都十分注重营造安静、惬意的环境,使客人既能高效的工作,又能得到充分的放松和休息。从客房可以欣赏到迷人的城市全景,尊享惬意私密的住宿新体验。 入住行政楼层及套房的宾客还能享受到行政酒廊的专属服务。

SUPERIOR ROOM, 1 King Size Bed, City View

  • Max. number of persons: x3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: x3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

DELUXE ROOM, 1 King Size Bed, City View

  • Max. number of persons: x3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

DELUXE ROOM, 2 Single Size Beds, High Floor

  • Max. number of persons: x3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Premium Deluxe Room, 1 King Size Bed, Large Room Space

  • Max. number of persons: x2
  • Area: From 50
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call(...)

DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, High Floor

  • Max. number of persons: x3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

DELUXE EXECUTIVE ROOM, Lounge Access, 2 SingleSize Beds, High Floor

  • Max. number of persons: x3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

SUPERIOR SUITE, Lounge Access, 1 King Size Bed, City View

  • Max. number of persons: x3
  • Area: From 70
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

DELUXE SUITE, Lounge Access, 1 King Size Bed, High Floor

  • Max. number of persons: x3
  • Area: From 70
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

EXECUTIVE SUITE, Lounge Access, 1 King Size Bed, High Floor

  • Max. number of persons: x2
  • Area: From 70
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Our restaurants and bars

SAVOR ALL DAY DINING RESTAURANT

Type of cuisine: International

The All-day dining restaurant has an open interactive kitchen and serves Western and Eastern cuisine. It provides buffet breakfast, themed lunch and dinner along with a la carte options.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NISHIKI JAPANESE CUISINE

Type of cuisine: Japanese

NISHIKI Japanese Cuisine unveils a new look and brings you a new dynamic Japanese dining journey from March 2018, offers a selection of Kaiseki set menu, interactive Teppanyaki and workday lunch set meals and more innovative Japanese cuisine.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

YUE CHINESE RESTAURANT

Type of cuisine: Regional

The restaurant has a modern atmosphere with 9 private rooms. It serves our own distinctive style of Cantonese cuisine with an exciting blend of local & traditional dishes.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 99

Photo non contractuelle / Strictly non binding

The bar features the unique Pullman Vinoteca wine concept with a selection of new and old world wines, beers and spirits complemented with its Chinese tapas menu.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

The Lobby Lounge is the perfect meeting place to discuss business or relax, while enjoying a beverage, a la carte light breakfast, high tea and fine snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 1,300 m²

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 750 people

Find out more
Pullman Shanghai South Meeting Room

Our guest reviews for
Pullman Shanghai South

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,393 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

487 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Everything was really Good!

Customer review rating 4.5/5

Kgaston Business - 13/05/2019 AccorHotels certified review

The hotel and staff are very nice and quite beautiful. The lovely rooms are well decorated with a modern feel and the bathtub is amazing.

Dear Ms. G., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy that you are satisfied with your stay in our hotel . I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3136 F: +8…

Good but could be improved

Customer review rating 4.5/5

Bruno Business - 11/05/2019 AccorHotels certified review

Good hotel with nice standard. Need to improve some basic, the room service ordering staff speak almost no English. Not very well organized team for breakfast.

Dear Mr. V., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy that in general you are satisfied with your stay in our hotel . Regarding the In Room Dining and breakfast experience, I have discussed with the department heads concerned to strengthen “Service and Basic English training”, which related to their departments, and we also will assign team member with good English ability to assist the international guest to ensure the service quality is up to the international standard and meets our guests’ expectation. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3136 F: +8…

Ok but Sterile atmosphere

Customer review rating 4.5/5

Peter R. Business - 11/05/2019 AccorHotels certified review

Service and facilities were ok, but the hotel lacks any real ambience.

Dear Mr. R., Thank you for taking the time to tell us about your experience at Pullman Shanghai South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We understand that you were not satisfied with hotel’s ambience, the bed comfort, value for money and the Le Club loyalty program. Please allow me to express my sincerest apologies for the inconvenience. Would you please share with us in which area that was not up to your satisfaction, so that we can take actions to improve immediately? At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3136 F: +8…

Prime location close to Shanghai South Station

TripAdvisor rating 4.5/5

Parrot168 Business - 10/05/2019 TripAdvisor review

The hotel location is brilliant , not too far from Hongqiao Airport and Hongqiao Train station . The hotel serves excellent breakfast with multi variety choice of quality food. I wont be hesitate to come back for the breakfast. Rooms are clean and comfortable

Dear Parrot168, We very much appreciate your comments regarding your recent stay at Pullman Shanghai South. I am glad to hear that you are happy with the hotel facilities and service,which are often mentioned by our guests, as a part of their satisfaction. Exceed guest expectation is what we always strive for every day, and I am delighted to know that our staff were able to provide you with hospitality. I will share your feedback with the staff and I am sure that this will serve as an encouragement to them to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager

hotel experience

Customer review rating 4.5/5

F. Y. Couples - 09/05/2019 AccorHotels certified review

nice experience with reasonable cost, clean room and good service makes me feel comfortable. big room with advanced equipment

Dear Mr. F., May I begin by thanking you for your feedback. We are happy that you are satisfied with your stay in our hotel . I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3136 F: +8…

I enjoy the time stayed in Pullman

Customer review rating 4.5/5

Jimmy D. Business - 06/05/2019 AccorHotels certified review

Room is very nice and clean, and service is good.

Dear Mr. D., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy that you are satisfied with your stay in our hotel . I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3136 F: +8…

Great overall.

Customer review rating 4.5/5

Paul K. Business - 03/05/2019 AccorHotels certified review

Very comfortable room, great hospitality & service. Front desk staffs are very helpful with smile & good manners. Certain food items in breakfast buffet (e.g. sausages) need to improv....

Dear Mr K., We very much appreciate your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. In regards to the breakfast buffet and the sausages, I will share your comments with our Executive Chef so we can continuously improve the quality of our breakfast service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Stephan Leroy 梁斯尧 Hotel Manager 酒店经理 PULLMAN SHANGHAI SOUTH 上海中星铂尔曼大酒店 Address, 1 Pubei Road, Xuhui District Shanghai 200235, China 地址:上海市徐汇区浦北路1号 邮编:200235 T.电话:+86 (21) 24 26 88 88 M.手机:+8… 3158 F.传真:+86 (21) 24 26 89 99 ST… PULLMANHOTELS.COM – ACCORHOTELS.COM

Sr Manager

Customer review rating 4.5/5

Ivan A. Business - 02/05/2019 AccorHotels certified review

on average, its very good

尊敬的区浩然先生 感谢惠赐有关下榻上海中星铂尔曼大酒店的宝贵意见。得知您对我们工作的肯定,我感到十分的欣慰。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 在铂尔曼,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。 我代表酒店全体员工,真诚地期待您下一次的铂尔曼之旅。 顺颂商祺 麦卫春 总经理 上海中星铂尔曼大酒店 邮箱: H7… 酒店地址: 中国上海市徐汇区浦北路1号, 邮编200235 电话: +8…-68088 手机: +86(0…136 传真: +8…

Ms G.

Customer review rating 4.5/5

Yolanda Business - 01/05/2019 AccorHotels certified review

The hotel facilities are excellent! Good service by the staff too. Would be perfect if the breakfast buffet has more varieties :)

Dear Ms. G., May I begin by thanking you for your feedback. We are happy that you are satisfied with your stay in our hotel . I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3136 F: +8…

Great accommodation in a modern hotel

Customer review rating 4.5/5

Glaive Business - 29/04/2019 AccorHotels certified review

I had a great stay; a modern and clean room, comfortable bed, free WIFI and a decent breakfast buffet.

Dear Mr. H., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy that you are satisfied with your stay in our hotel . I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3136 F: +8…

Pullman Shanghai South April 2019

Customer review rating 4.5/5

Kunjaya W. Business - 28/04/2019 AccorHotels certified review

The room was clean and looked new. Bathroom amenities were adequate.

Dear Kunjaya Putera W., We very much appreciate your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our housekeeping team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Stephan Leroy 梁斯尧 Hotel Manager 酒店经理 PULLMAN SHANGHAI SOUTH 上海中星铂尔曼大酒店 Address, 1 Pubei Road, Xuhui District Shanghai 200235, China 地址:上海市徐汇区浦北路1号 邮编:200235 T.电话:+86 (21) 24 26 88 88 M.手机:+8… 3158 F.传真:+86 (21) 24 26 89 99 ST… PULLMANHOTELS.COM – ACCORHOTELS.COM

Great

Customer review rating 4.5/5

Rachel Business - 28/04/2019 AccorHotels certified review

It was fanstatic

Dear Ms Y., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy that in general you are satisfied with your stay in our hotel . We understand that you were not satisfied with the arrival and check-in. Please allow me to express my sincerest apologies for the inconvenient. Would you be able to email personally your concern so we can address it? At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3136 F: +8…

Great

Customer review rating 4.5/5

Kenneth G. Business - 24/04/2019 AccorHotels certified review

Awesome room and great service.

Dear Kenneth, Thank you so much for the feedback. We will share with our team. We are looking forward to have you back at Pullman Shanghai South. Sincerely, Stephan Stephan Leroy 梁斯尧 Hotel Manager 酒店经理 PULLMAN SHANGHAI SOUTH 上海中星铂尔曼大酒店 Address, 1 Pubei Road, Xuhui District Shanghai 200235, China 地址:上海市徐汇区浦北路1号 邮编:200235 T.电话:+86 (21) 24 26 88 88 M.手机:+8… 3158 F.传真:+86 (21) 24 26 89 99 ST… PULLMANHOTELS.COM – ACCORHOTELS.COM

Mr

Customer review rating 4.5/5

S. Business - 22/04/2019 AccorHotels certified review

Very good.

Dear Mr. S., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy that in general you are satisfied with your stay in our hotel . I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3136 F: +8…

No hot water

Customer review rating 4.5/5

Peter Business - 20/04/2019 AccorHotels certified review

Room had no hot water. Took the manager almost 3 hours to find me another room. Ruined my entire trip, no compensation , no apology. You should be ashamed of yourselves

Dear Mr L., Thank you for taking the time to tell us about your experience at Pullman Shanghai South. I am sorry that you had a terrible experience; please allow me to express my sincerest apologies. We are sorry about the issue you had with the hot water on your last evening was not functioning. This issue affected most of our Suites, and we contacted our external provider to get it rectified as soon as you mentioned to us. Thank you for raising the problem immediately. We sincerely apologize for the experience, and please understand this is not our standard. As we cannot turn back the clock, please do not hesitate to contact me personally when you come to visit Shanghai next. I will organize a complimentary upgrade to our presidential suite and provide you with the best rate available. I wish you to give us a chance to provide you with our professional service. Once again, please accept my sincere apology. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3136 F: +8…

Excellent service and enjoyable stay

Customer review rating 4.5/5

Keith C. Business - 20/04/2019 AccorHotels certified review

The purpose of writing this letter is to compliment your hotel staff for their wonder service. Thanks to your staff for making it such a comfortable stay at your hotel. I was there for 11 days for business trip and for all these days I was attended with utmost warmth. I was particularly impressed by the warm welcome when check-in, especially from your front desk staff called Britney. She was willing offer help and assistance during my stay as well as check-out I would like to compliment your entire staff for being so professional. With smile on their faces, they have been really very impressive in their service. And I would like to visit your hotel again for this outstanding experience. Keith C.

Dear Mr C., We very much appreciate your comments regarding your stay at the Pullman Shanghai South. We will share it with everyone and specially Britney. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a great week, Stephan Stephan Leroy 梁斯尧 Hotel Manager 酒店经理 PULLMAN SHANGHAI SOUTH 上海中星铂尔曼大酒店 Address, 1 Pubei Road, Xuhui District Shanghai 200235, China 地址:上海市徐汇区浦北路1号 邮编:200235 T.电话:+86 (21) 24 26 88 88 M.手机:+8… 3158 F.传真:+86 (21) 24 26 89 99 ST… PULLMANHOTELS.COM – ACCORHOTELS.COM
Customer review rating 4.5/5

Anonymous Business - 19/04/2019 AccorHotels certified review

The stay was ok but I’d did not get my invoice by mail as planned Up to now, after 3 mails as reminder, I still have nothing despite promises Not professional at all

Dear Mr S., Thank you for taking the time to tell us about your experience at the Pullman Shanghai South. I am sorry that your experience an issue with your invoice; please allow me to express my sincerest apologies. I investigated the issue with the team, the invoice was emailed through our system. I am afraid it could have been filter as spam by your email provider. I have requested them to send one from the reservation email directly. Would you be able to confirm to me you receive the invoice? I am looking forward to talking to you. Sincerely, Stephan Stephan Leroy 梁斯尧 Hotel Manager 酒店经理 PULLMAN SHANGHAI SOUTH 上海中星铂尔曼大酒店 Address, 1 Pubei Road, Xuhui District Shanghai 200235, China 地址:上海市徐汇区浦北路1号 邮编:200235 T.电话:+86 (21) 24 26 88 88 M.手机:+8… 3158 F.传真:+86 (21) 24 26 89 99 ST… PULLMANHOTELS.COM – ACCORHOTELS.COM

Another very nice stay at Pullman Shanghai South

Customer review rating 4.5/5

Shawn Couples - 18/04/2019 AccorHotels certified review

Booked 2 nights with one A plus stay. The hotel has upgraded me to a very nice suit room. All working stuff are very nice and polite during the stay. I had all my breakfast at the lounge where they do have a very good choice and service. Tried both the Chinese and Japanese restaurants and we are very satisfied with the food. Definitely a good choice for a stay at Shanghai.

Dear Mr. X. May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy that you are satisfied with your stay in our hotel . I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3136 F: +8…

Nice hotel

Customer review rating 4.5/5

C. Business - 17/04/2019 AccorHotels certified review

Overall everything is good

Dear Mr. C., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy that you are satisfied with your stay in our hotel . I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3136 F: +8…

Thank you for kind support.

Customer review rating 4.5/5

K. Business - 14/04/2019 AccorHotels certified review

I was satisfied with Pullman Shanghai South.

Dear Ms. K., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy that you are satisfied with your stay in our hotel . I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7… Hotel Address: 1 Pubei Road,Xuhui District 200235 Shanghai P.R. China T: +8…-68088 M: +86(0… 3136 F: +8…
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