Hotel - Pullman Shanghai South
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Pullman Hotel

Pullman Shanghai South Hotel

1 Pubei Road  Xuhui District 
200235  SHANGHAI
CHINA

270 reviews
TripAdvisor Rating Based on 270 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 11 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Each guest room is designed with spaces in which to work, relax or rest. Guests will enjoy the privacy of their own space and the panoramic views of the Shanghai city skyline.Guests from the Executive Rooms and Suites enjoy added benefits, which include Executive Club Lounge access and complimentary WiFi facilities.

  • 333 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,678 reviews

Our guest reviews for Pullman Shanghai South

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 270 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Chia H. P. Business - 24/07/2017
« Pleasant stay and your Concierge staff were helpful »

Pleasant stay and your Concierge staff were helpful

AccorHotels certified review
Jc-pidc Business - 09/07/2017
« comfortable »

Room was clean. Hotel staff was willing to assist.

AccorHotels certified review
Anonymous Business - 09/07/2017
« good and luxurious »

everything is fine except poor breakfast takout since there is only bread and banana.lol

AccorHotels certified review
K Business - 08/07/2017
« Only the room is nice »

Check-in: Arrived at the midnight due to flight delay and requested for a double room, but receptionist said no room was available, I stayed for 5 nights and I said if there would be any available double room on the second night or third night, I could change the room at anytime. Receptionist said all the room were fully booked for whole week, if I paid more, then I could get a double room...which was fine as the amount was not high but the feeling was quite bad Check-out: Calculation mistake happened even though the receptionist had went through the invoice for two times before asking me to pay. When I arrived the airport, receptionist informed me on the phone that they made the mistake on invoice and they deducted the money from my card. Speechless. Again, I requested to get a revised invoice/ receipt on email by calling the receptionist after the first phone call, i asked when I would get the revised invoice/receipt, the receptionist informed me that I would get it when they were free. May I know how I can know what time they are free? :) Until today, 8th July, no revised invoice/ receipt I have received yet. I believe your reception team should be extremely busy for these 9 days. It is speechless for me. I give up to call your hotel again and again. Staff standing at the Hotel Lobby - I asked where the Shanghai South Train Station was, the staff asked me to leave the hotel at the back of the cafe but I found out that there was no way to go leave/ no exit. When I was planning to ask for the help with that staff again, I only saw they were laughing with other staff and the staff did not show me the right way afterward. I had to search the location at the hotel lobby by using the map on the mobile. Was that a qualified service provided by your hotel? The only good impression of the hotel was the room service - the staff who made the deliveries to the room every night. He was professional and friendly. He reminded me to be careful on touching the bowl or plate. He reminded me that I could press the hotline to request for plate collection. He was really nice. But the phone call made to the hotline was not good. I was asking what's the ingredients of the dishes and I am allergic to some of the food. But the receptionist told me that they were not working at the kitchen, therefore, they would not know. I would suggest that to make a hotline on connecting the kitchen and room for any food order enquires. Last but not least, I chose this hotel because I was just back from London. I loved the service provided at Pullman London and the friendly attitude of the receptionist. Therefore, I booked the Pullman Shanghai for this trip. However, it was a disappointed stay experience. Not sure whether such long opinions would be forwarded to related parties and I hope some one will be looking into the issues. Thank you so much for the attention.

AccorHotels certified review
Jason Business - 07/07/2017
« Perfect »

Clean and tidy Service good

AccorHotels certified review
Cl Business - 03/07/2017
« Pleasant stay with great experience! »

Room was spacious and clean, love it!

AccorHotels certified review
Weiming Z. Business - 03/07/2017
« room is smelling, breakfast never changes »

quality is degrading

AccorHotels certified review
Leslie Business - 30/06/2017
« Excellent location and services »

Friendly staff and excellent check out speed.

AccorHotels certified review
Anonymous Business - 26/06/2017
« Great stay »

enjoy my stay at pullman

AccorHotels certified review
Youdi W. Couples - 24/06/2017
« A very pleasant experience. »

The room service is superb. And the amenities are great as well. However, the western restaurant wasn't that satisfying. Seafood wasn't fresh enough and there could be more food options. Hopefully the restaurant could improve next time. In all it's a great experience, I consider this hotel as prior choice for short time trip in Shanghai.

AccorHotels certified review
Lie H. Families - 23/06/2017
« Great place and great staff. »

All staff very friendly , when I check out, I forget to take my pasport and ticket in safety box in my room, soon when I recognize , I call the hotel to keep it, and take back my pasport at night, they also very kind to offer me for call a taxi. Thank you very much.

AccorHotels certified review
Anonymous Business - 23/06/2017

OVerall is good. I just think the blanket on the bed is too thick and too warm both in winter and summer. Would like the hotel to have thinner blanket to offer.

AccorHotels certified review
Jacky Z. Business - 21/06/2017
« nice hotel »

1. clean hotel, 2. warm welcome. Improvement:pls sterilize the machines and keep machine clean timely after customer use the machines in the fitness center.

AccorHotels certified review
Mark Business - 20/06/2017
« A lovely stay »

The hotel was very clean and staff were very friendly. The use of the executive suite was very useful.

AccorHotels certified review
Francis Business - 19/06/2017
« excellent services. »

very pleasant stay. staff are courteous and very helpful

AccorHotels certified review
Brian L. Business - 14/06/2017
« Very nice hotel with an excellent breakfast »

first time staying here. One of the better hotels in Shanghai

AccorHotels certified review
Shirley Q. Business - 12/06/2017
« Great »

I got room upgraded

AccorHotels certified review
Viliam M. Business - 12/06/2017
« NIce hotel, with excelent services »

I did not spent o lot of time at hotel but the stay was really good and comfortable.

AccorHotels certified review
Benedikt S. Business - 10/06/2017
« Exceptional Service at the executive lounge »

We book this hotel on a more or less regular bases. This time the executive lounge team and especially Mrs. Zoe were very helpfull and gave us an extraordinary experience.

AccorHotels certified review
Robert J. Couples - 03/06/2017
« Very kind and polite services and high quality of stay »

It's my 4th stay in this hotel. We appreciated manager Marie to compensate our long waiting in the priority checkin counter with the room upgrade. We did enjoy the upgrade room and the lounge services. The room have two big windows to glance the best views over Shanghai South station and part of Shanghai city. In the lounge, the tea time services were terrific although we were not hungry. We love to stay in the lounge couch to have a soft drink, listening the background music (quiet and soft). The breakfast in the 2F has a lot of selections and the dishes are very tasty and fresh. The dining space is very comfortable. We took two cocktails in the 1F lounge in the late evening. Romantic music environment was really nice to enjoy our drinks. We missed the swimming pool this time as we were very busy in some activities. What a pity! Next time we will come again and go swimming for sure.

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