Hotel - Pullman Shanghai South
Pullman Hotel Pullman Hotel

Pullman Shanghai South Hotel

4.5/5 349 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 11 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Each guest room is designed with spaces in which to work, relax or rest. Guests will enjoy the privacy of their own space and the panoramic views of the Shanghai city skyline.Guests from the Executive Rooms and Suites enjoy added benefits, which include Executive Club Lounge access and complimentary WiFi facilities.

  • 333 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,762 reviews

Our guest reviews for Pullman Shanghai South

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 349 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Daniel Families - 11/08/2018 AccorHotels certified review
« Very warm exp »

Very friendly staffs, clean room n great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, We very much appreciate your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback in particular with the service attitude of our associates and the cleanliness of our guest room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Anonymous Business - 02/08/2018 AccorHotels certified review
« Stay was very nice except during checkin »

I arrived late in the evening around 9pm, checkin was fine till the counter staff advised me that all rooms booked with company are not eligible for points. Even the superior on duty confirms it. However, I still got the points after my stay so I do not know what is the policy of the points accreditation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., We very much appreciate your feedback and your loyalty with us and as a Le Club Accor member. We are happy to hear that in general you were satisfied with your stay at Pullman Shanghai South. I am sorry to hear that our reception staff gave you the wrong information about the policy of point accreditation and also had not offered welcome drink upon your arrival. Fortunately your points were credited when another staff was checking the details after your departure. Please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with our Front Office Manager concerned and actions will be taken immediately to enhance our receptionist training to avoid it from happening again. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Heesup K. Business - 30/07/2018 AccorHotels certified review
« Neat, tidy and cleanness. Professional staffs. »

1. Neat, tidy and cleanness: Great housekeeping. Clean and pleasant guestroom and bathroom. 2. Professional staffs: Hotel staffs in teception desk are professional, kind and customer-oriented. Check in and check oit process were very quick and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the room cleanliness and service of our associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Anonymous Business - 30/07/2018 AccorHotels certified review
« good excepting taxis booking »

good excepting taxis booking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that in general you were satisfied with your stay in our hotel. With regard to the problem you experienced about taxi, we regret that we could not book the taxi for our guest as the taxi companies and drivers did not accept taxi reservations, but our concierge staff members will always try their best to call taxis for our guests by contacting the taxi companies through their APP’s and also by sending a staff member to the street. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Gm S. Business - 25/07/2018 AccorHotels certified review
« Nice hotel »

The room and facilities were nice but I had mixed interactions with the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that in general you were satisfied with your stay in our hotel. I am sorry to hear that you had mixed interactions with our staffs, our Front Desk staff assigned a twin bedded room for you while you had reserved a single bedded room, and also our bellboy insisted on helping you to the room although you had declined, it was most probably due to the language barrier. Please accept my sincerest apologies. Kindly be assured that we have already discussed these matters with the head of department concerned and actions will be taken immediately. We have taken note of your comment regarding not having enough sitting space in the lobby and near the concierge desk. We will look into the possibility of adding some seats there. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

W.s. Business - 21/07/2018 AccorHotels certified review
« Perfect location, value for money, comfortable, clean and friendly. »

I have stayed at the Pullman many times and from my first experience the level of service has not changed and is always a pleasure to return. I have never encountered any problems and the friendly staff have excelled in making every trip comfortable and all my needs met. I would like to thank all the staff at the Pullman, as everyone who I have had contact with and those behind the scenes have made a perfect stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the service of our associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Michael W. Solo - 20/07/2018 AccorHotels certified review
« Fantastic experience »

I travel all over the world - there is little difference among quality properties. What is different is the staff. Pullman South had the friendliest people I have ever encountered. To a person they went out of their way to anticipate and fulfill every need - with a smile! Highy recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Graham F. Business - 18/07/2018 AccorHotels certified review

Clean,tidy hotel and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the service attitude of our associates and cleanliness of our hotel. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Vincent Business - 17/07/2018 AccorHotels certified review
« Thoughful and friendly Staff »

I always enjoy staying in Pullman Shanghai South. The staff always exceed my expectation and housekeeping crews are professional in keeping my room clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vincent, May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the room cleanliness. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note that you had not rated the breakfast experience so high. Our Executive Chef is very concerned on the food and beverage quality and surely we will find all possible ways for further improvement. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Mike W Solo travel - 16/07/2018 TripAdvisor review
« Great Staff »

Spent 6 nights at this hotel. Was very impressed with the quality of the team. From the bell hops to the front desk to housekeeping and the restaurant, all were extremely friendly and would always go the extra mile to help. Very clean, comfortable facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike W, Thank you so much for sharing your review on your recent stay at Pullman Shanghai South. I am glad to hear that you are happy with the hotel facilities and service, especially the room, which is often mentioned by our guests, as a part of their satisfaction. I will share your feedback with our team which will make our day and encourage us to ensure guest satisfaction in Pullman Shanghai South, as their home away from home. Thank you again for your review and we are looking forward to welcoming you back to have another great stay with us.

杨. Business - 08/07/2018 AccorHotels certified review
« very nice hotel »

nice room, nice swimpool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Vp Business - 04/07/2018 AccorHotels certified review
« Comfortable stay »

Room was clean, the staff were very helpful and upgraded us to a nicer room

Our hotel has responded to the review
Our hotel has responded to the review

Dear VP, May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the room cleanliness and service of our associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Family - 03/07/2018 TripAdvisor review
« Unhappy high tea time in lounge »

I feel the hotel new executive lounge manager should go to study well under the terms of accor. In order to better service for the guest, also can let a guest “Feel Welcome” the idea of accor. The hotel is not the first time, so this is a new understanding

Our hotel has responded to the review
Our hotel has responded to the review

Dear summercool1982, Thank you for taking the time to tell us about your experience at Pullman Shanghai South. I am sorry to hear that your experience in our Executive Floor Lounge did not meet your expectations. Please allow me to express my sincerest apologies. According to the terms and conditions of Le Club Accorhotels, our hotel offer Le Club AccorHotels Platinum members and registered guest who is staying in the same room will have free access to the Executive Lounge. For any quires that our Executive Floor Lounge Manager did not explain to you clearly, I would like to invite you to browse our website where you will find cards-status-benefits for more information. We appreciate your sharing your concerns, and we sincerely expect your next visit in Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South

Z. Solo - 02/07/2018 AccorHotels certified review
« first Pullman experience »

new hotel with new equipment, feel clean & clam

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Pullman Shanghai South in particular with the cleanliness. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Anthony W. Solo - 30/06/2018 AccorHotels certified review
« Sometimes not value for Money »

Can’t find my membership while checking in. Therefore no upgrade no fruit plate and no reception drink. A bit upset.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to complete our guest satisfaction survey for your recent stay at Pullman Shanghai South. I am sorry to hear that our receptionist did not recognized your membership and had not offer you welcome drink coupon and fruit upon your arrival. Kindly be assured that we have already discussed this matter with our Front Office Manager and actions will be taken immediately to ensure that Le Club Accor member card holders will receive welcome drink and fruit upon check-in with the relative membership card presented. With regard to the room upgrade, kindly be advised that the room assigned for you on the 20th floor was of the Deluxe category which had been upgraded from the Superior category that you had booked. Most probably our associate who assisted you on the check-in did not explain to you clearly about this. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Seng P. S. Business - 30/06/2018 AccorHotels certified review
« Pleasant and »

Room is big and clean. Quality furnishing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that in general you were satisfied with your stay in our hotel in particular with the cleanliness of the room. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

M. C. C. Families - 26/06/2018 AccorHotels certified review
« General Comfortable »

Good service and staff attitude. Maybe more playground or area for children will be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that in general you were satisfied with your stay in our hotel in particular with the service and attitude of our associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note that you had not rated the pool experience so high, I will appreciate it very much if you can advise me more details on the aspects that you were not satisfied so that we can rectify and improve. With regard to the playground you suggested, we will look into the possibility of install it during our next renovation. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Gin L. Business - 25/06/2018 AccorHotels certified review
« GREAT »

Reception staff is so kind and good service, he remember my name and receive my parcels with very patiently. I can't remember his name. he was on duty during my stays. He even remember I am the one that the driver was looking for me to send me to airport. I feel like at HOME. Hotel room is so beautiful. very big bed and very comfortable bed. I would like to return to stay here in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that you were satisfied with your stay in our hotel in particular with the service of our reception associates. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regard to the wifi, we have checked the equipment in the hotel and do not find any defect. The problem might be due to web access control in China as the speed of international sites can be slower than domestic sites. For your next visit, if you encounter any internet problem, please contact us directly, so that we can look into the cause and to fix it. We have also taken note that you had not rated the Fitness Centre experience so high. Since there was not much information about where we had not met your expectation, I will appreciate it if you can let we know a little bit more in detail, so that actions can be taken immediately to improve. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

M. B. F. Business - 24/06/2018 AccorHotels certified review
« Clean »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., May I begin by thanking you for your feedback and your loyalty with us and as a Le Club Accor member. We are happy to learn that in general you were satisfied with your stay in our hotel in particular with the cleanliness of our hotel. We have taken note that you had not rated breakfast experience so high. Please accept my sincerest apologies. Kindly be assured that we have already discussed this matter with our Executive Chef who is very concerned on the food quality and surely we will find all possible ways for further improvement. In addition, we will look into all areas in the hotel to further improve our services, so that you will have a better feeling and experience in your future visits. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

Mark D. Business - 23/06/2018 AccorHotels certified review
« Outstanding »

I really appreciated the upgrade to the suite for the Saturday night, after a long flight it was a welcome surprise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Pullman Shanghai South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joseph Mak General Manager Pullman Shanghai South Email address: H7…

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