Hotel - ibis Styles Frankfurt City
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Ibis Styles Hotel

ibis Styles Frankfurt City Hotel

Moselstrasse 12 
60329  Frankfurt Am Main
GERMANY

749 reviews
TripAdvisor Rating Based on 749 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Billiards/Snooker  (Nearby)
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Billiards/Snooker  (Nearby)

Catering

  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 94 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Styles Frankfurt City

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 749 reviews
TripAdvisor review
K816OSwendym Couples - 03/09/2017
« Average »

After pre-booking 2 rooms with double beds arrived at hotel to find one room with double bed and airconditioning and other room with two single beds and no airconditioning. Attempting to change room for one with double bed to be told hotel fully booked and cannot change. Hotel staff made excuse that bedding was not indicated at booking which was not true. Booking clearly stated 2 rooms with double beds. Very hot night so had to sleep with window wide open. Buffet breakfast was good.

TripAdvisor review
Couples - 16/08/2017
« Frankfurt »

A fine clean hotel not far from the station where we arrived. Our bikes were locked up in the playroom conference room. 7 floors up was too far to go on stairs. Breakfast offered a very wide choice of everything.

TripAdvisor review
Friends getaway - 28/07/2017
« Frankfurt Ibis ambassador »

I did not like the hotell at all small rooms nealy no window at all smaller than my kitchen at home and lobby toilet nearly impossible to find so its a nono for me huh so i checked out and went to berlin super ibis haha

TripAdvisor review
Business - 19/06/2017
« Very central location »

I stayed at the Ambassador for a recent business trip in the Frankfurt- Mannheim area. The hotel is very centrally located, an easy walk from the train station and only a block from the Main river and its extensive green areas. Excellent for that morning run!

TripAdvisor review
Family - 14/05/2017
« Nice one »

As a city hotel, you can get all you need. Helpful receptionists, nice breakfast, clean rooms, easy to arrive by public and private transportation. Walking distance to frankfurt central train station.

TripAdvisor review
Business - 02/05/2017
« Good choice in Frankfurt »

This was the second time I stayed at this hotel and I'm very satisfied with the location and the service. Front desk personnel is very friendly and helpful, the comfortable rooms comfortable, good breakfast and wi-fi.

TripAdvisor review
Couples - 30/04/2017
« Near station and warm »

I loved that this hotel is in the heart of Frankfurt, a few steps from the Central Station, and a little walk from the touristic area and the fashion square, near Opera. The breakfast is a plus! The staff is very nice and give you all the information that you will need. Frankfurt is a wonderful city and this hotel makes it cheaper and better!

TripAdvisor review
Couples - 02/04/2017
« short stay in Frankfurt »

Beautiful welcome.Young lady at the reception was smiling and welcoming. She even offered to make us a lunch since we were leaving hurly the next day.We will and we are going to use this hotel on our next trip. Near, restaurants train station main attractions

TripAdvisor review
Couples - 29/03/2017
« breakfast service »

When we check out on 20th March, we enquire from the front desk if it possible to have breakfast pack during our next stay on 26th March and we told that we can just inform the front desk officer during check in. When we check in on 26th March, we were told that it is not possible as it is on Sunday and no kitchen incharge person is around. We do not expect this kind of service from an International standard hotel chain

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client, You are right. And very simply said, the receptionist forgot to inform the kitchen staff to prepare a tale-a-way breakfast. During your next stay, we hope to be able to invite you for a drink at the bar to make up for our forgetfulness. All the best, Jack Trost

TripAdvisor review
FIL121 Couples - 23/02/2017
« Decent »

It was a pretty decent hotel, clean and orderly. The staff was friendly however the sink in our room leaked and the shower didn't drain properly. Wi-Fi was a little slow though it always worked. TV had very little channels. Breakfast was very good.

TripAdvisor review
g-cardozo Couples - 27/10/2016
« Smiply the worst hotel experience due a bad behavior manager »

We arrived at the hotel lobby and there were two guests checking in and there was one person with this two guests and another worker on the phone. For the subject of the conversation it was a private call. Anyway, this man did not end his call to check us in. So we waited the other guests to be attended and came our turn. The attendant was verry polite, handed us two keys (cards) for our rooms, as we solicited, gave the welcome drink I was entilted as a Platinum member of Le Club. I asked for a late check out and she said they were fully booked but she said she could ask the manager and we said it would be kind of her. So she spoke to the man who was on the phone since we steped in the hotel about the late check out. She didn´t even finish asking him and he said it was not possible. Meanwhile she finishes explaining to us about breakfast, restaurants, handling maps and on, the manager started yelling at her in german, in front of us in the midle of the lobby. We did not get the subject, but he was stupid with her, yelling in front of guests and other worker that arrived while we were checking in. This so called manager, that clearly don´t know how to threat his staff, neither the hotel´s guests must have some classes of human contact, because he acts as a cave man. At least the woman did not back off and spoked back to him (in german, so we did not understand). I like Accor Hotels verry much, but this experience was terrible.

TripAdvisor review
Couples - 09/10/2016
« Just don't shower »

Pleasant and comfortable room in a location convenient to the main train station; experience marred by stupidly small shower enclosure with door nearly impossible to open by someone inside the stall. How anyone could have designed or bought such a contraption is beyond imagining.

TripAdvisor review
Solo travel - 20/07/2016
« Close to central station »

Well located since it's very close to the train station. Very nice people working there, big room and a tiny bathroom. If this hotel ever remodels, they should start by the bathrooms. The rest is OK. :-)

TripAdvisor review
Solo travel - 18/07/2016
« Good location »

Recommend hotel for its proximity to the Frankfurt train station. Hotel is clean and rooms are well maintained. Breakfast is included and is varied. Only negative comment concerns the WiFi. It is very weak.

TripAdvisor review
Friends getaway - 08/06/2016
« Not the hotels fault but the area is not inviting »

the hotel is clean tidy and respectable, the staff were attentive and helpful, the lack of parking was an issue for us, but if you wait long enough, street parking does become available eventually. the area surrounding the hotel is a very different matter though! I was with two other friends all big strapping lads, but we didn't feel "safe" the area is quite dirty with beggars everywhere.

TripAdvisor review
Business - 02/06/2016
« Good location with kind staffs »

The hotel is about 5 min. work form the main station of Frankfurt. I met several staffs at there and everybody is kind and very helpful for trip. One thing I think to improve is to make a more large name plate at the entrance. The room is quite big and very quite. The breakfast is also acceptable for me. Compare with the price, it cannot be more satisfactory.

TripAdvisor review
Family - 21/04/2016
« Everything was really fine. »

Everything was really fine. We enjoy the city and the near museum available by foot and a walk by Main river with a sunny day. Hotel was very clean and enjoyable. Nothing more to say, it was a perfect week-end.

TripAdvisor review
MStavros Family - 03/04/2016
« Reliable, good, business hotel »

This Ibis-branded property is an economical option with a solid level of comfort and amenities, yet a truly outstanding breakfast buffet. The rooms are clean and tidy, but simple. The beds are reasonably good too. I was a little puzzled about the absence of blackout curtains. Fortunately, the heaters worked very well on a bitterly cold night. I really can't rave enough about the big, beautiful breakfast. So much variety and quality. It's really quite enough to make the entire stay worth it, and for the cost of the room, the breakfast is a real bargain! Try the curry chutney! It's amazing. In sum, it's a good, affordable hotel, suitable for short, business stays with excellent food.

TripAdvisor review
Couples - 29/03/2016
« Good place to stay near the main train station »

A regular Ibis hotel. A good breakfast. Located near the hauptbahnhof, this unit has, in my opinion, a good location if you want to stay in downtown but it not the best neighborhood if you want to go out at night

TripAdvisor review
Business - 02/03/2016
« No wifi »

The Ibis Styles was by name only given there was no wifi in the room. We informed Reception but were informed that there were problems with the wifi. Not happy given that wifi was part of the package offered.

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