ibis Styles Frankfurt City 3 stars

Customer review rating (ALL Rating) 4.1/5 336 reviews

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ibis Styles Frankfurt City - Image 1
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Moselstrasse 12, 60329 Frankfurt Am Main, Germany

Description

Hotel extras

  • Free WIFI

  • Two-minute walk to Central Station

  • Non-smoking hotel

  • A bottle of mineral water free of charge in every room.

  • Tea and coffee are complimentary in the room.

Our accommodation(s)

Hotel location

ibis Styles Frankfurt City

Moselstrasse 12
60329 Frankfurt Am Main
Germany

GPS:50.107052, 8.667869

Telephone
Fax +49 69 235987

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LOBBY BAR

In the evening, why not visit our bar and enjoy a warm atmosphere and classic drinks. Let us spoil you at the end of your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  336 reviews

TripAdvisor Rating  3.5/5  950 reviews

Bad and dangerous location

Customer review rating 2.0/5

Reg Families - Confirmed reviews ALL

Stay away from this place if you are visiting with family(children) Red light and drug area. Very scary to walk around

Good breakfast!

Customer review rating 4.5/5

Lamberto Families - Confirmed reviews ALL

Hotel is close to the river allowing to enjoy anice part of the city. Breakfast was super Room Clean and big enough for a city trip

Customer review rating 1.5/5

Jc Business - Confirmed reviews ALL

problems with hot water. we pay a lot for cold showers in the moring. not acceptable

Estimada JOAN CARLES R., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Styles Frankfurt City. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis Styles, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. M. Karimi

Outdated hotel

Customer review rating 0.5/5

Tero Solo - Confirmed reviews ALL

Extremely poor experience. Smelly hotel room, last renovation probably 50 years ago, bed mattresses and springs so worn that it was almost impossible to sleep, no hot water in the shower. There are better hotels available for the same amount of money.

Dear JUHA N., Thank you for taking the time to tell us about your experience at the ibis Styles Frankfurt City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M. Karimi

This is a hotel near a mainline railway station be realistic as to your expectations.

TripAdvisor rating 4.0/5

Mark B Couples - TripAdvisor review

We were staying in Frankfurt for a few days and wanted a hotel close to the railway station and the Sachsenhausen area at a reasonable price, this hotel fitted all the above. Let's deal with the location. It is near the main station,which is good. However, there is open drug taking going on in nearby streets as well as it being close to the Red light area. Staff at check-in were very open about this and gave us good advice to circumnavigate the areas. That out of the way staff were excellent, communal areas smart and well cared for. Our room was on the fifth floor and overlooked another building, this was no problem for us and is part of booking a central city hotel. The room was very clean and bedding exceptional. The shower was a little small but not so as to inconvenience us. Breakfast was a good price and the buffet was well laid out, staff coming regularly to restock items and clear tables.

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Other web-users rate our hotel

  • 358 reviews 8.3/10 Location
  • 447 reviews 5.2/10 Room
  • 329 reviews 9.2/10 Service
  • 18 reviews 4.7/10 WiFi
  • 385 reviews 9.3/10 Breakfast
  • 242 reviews 4/10 Comfort
  • 199 reviews 5.8/10 Cleanliness
  • 41 reviews 8.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.