Novotel New Delhi Aerocity Hotel 5 stars

TripAdvisor rating 4.5/5 2,068 reviews
Novotel New Delhi Aerocity
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+ 25 Services
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Room 1

Number of guests
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Hotel extras

  • Located in Aerocity, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station and Worldmark

  • In close vicinity to business hubs and shopping malls

  • Includes complimentary luggage racks for 2 large suitcases in secure rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Indira Gandhi Airport ServicePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Massage
Business services
  • 17 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel New Delhi Aerocity

Asset No 2
Aerocity Hospitality District
IGI Airport New Delhi
110037
new delhi
india

Tel: +911146080808

Fax: (+91)1146080809

Contact email

Check-in from 14h00

Check out up to 12h00

  • DTC :   GURGAON MAHIPALPUR

  • AIRPORT METRO :   AIRPORT AEROCITY

  • By plane

    DOMESTIC AIRPORT At 3km / 1.86 miles

  • By plane

    IGI AIRPORT At 3km / 1.86 miles

  • By plane

    Indira Gandhi Airport Service At 3km / 1 miles - Shuttle paying

  • By car

    NH 8 At 0km / 0 miles

  • By train

    NEW DELHI STATION At 17km / 10.56 miles

GPS :28.553492, 77.12324

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

STANDARD KING ROOM WITH FREE WIFI

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV

STANDARD TWIN ROOM WITH FREE WIFI

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV

SUPERIOR KING ROOM - INCLUSIVE OF PREMIER LOUNGE ACCESS, TWO WAY AIRPORT TRANSFERS

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV

SUPERIOR TWIN ROOM - INCLUSIVE OF PREMIER LOUNGE ACCESS, TWO WAY AIRPORT TRANSFERS

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV

Experiential stays

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV

JUNIOR SUITE - INCLUSIVE OF PREMIER LOUNGE ACCESS, TWO WAY AIRPORT TRANSFERS

  • Max. number of persons: 4
  • Area: From 52
  • Wireless internet in your room
  • Satellite/cable colour TV

SUPERIOR SUITE - INCLUSIVE OF PREMIER LOUNGE ACCESS, TWO WAY AIRPORT TRANSFERS

  • Max. number of persons: 4
  • Area: From 68
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange is a signature restaurant offering an exceptional culinary experience comprising of Indian, Asian and European flavours coupled with an impeccable ambiance. It has a unique & modern take on a "gastro-hub" serving primary food & beverage.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUOIN

Photo non contractuelle / Strictly non binding

Quoin is a Round the clock modern sports bar and an urban hangout where you can find distinctive flavours of your favourite brew, mood-setting music, mouth-watering bonne bouche & savouries that come together to provide you an experience like no other.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,181

  • Maximum capacity: 1,500 people

  • Maximum banquet capacity: 528 people

Find out more

Our guest reviews for
Novotel New Delhi Aerocity

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,474 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,068 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

WOndeful stay, Delightful Staff..

Customer review rating 4.2/5

Alex Couples - 08/10/2019 AccorHotels review

Very enjoyable facilities including pools and bars. Room was clean and comfortable. Staff were very helpful. Thoroughly recommended it

Dear Mr. ANGUS, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Good

Customer review rating 4.2/5

Anonymous Business - 08/10/2019 AccorHotels review

It was good

Dear Mr. Rajesh, We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we eagerly look forward to welcome you back soon. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Comfortable as per need

Customer review rating 4.2/5

Pradip V. Business - 07/10/2019 AccorHotels review

Room good Room services good Available necessary requirements up to the mark

Dear Mr. V., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Good

Customer review rating 4.2/5

Narender Families - 07/10/2019 AccorHotels review

The stay at Novotel was comfortable and good.

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Everything was good

Customer review rating 4.2/5

C. Friends - 07/10/2019 AccorHotels review

services were all timely

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Great service

Customer review rating 4.2/5

A W. Business - 06/10/2019 AccorHotels review

Your wonderful staff took great care of us

Dear Ms. W., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Ajay Sampige General Manager Novotel New Delhi Aerocity

Nice & Comfortable

Customer review rating 4.2/5

Atul Solo - 06/10/2019 AccorHotels review

Stayed many times in the past, exactly suited my requirements. Nice to be there.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

A pleasant and short stay

Customer review rating 4.2/5

Vinoy Business - 06/10/2019 AccorHotels review

A work related short stay. Restaurant staff were kind to provide me with food relevant to my medical diet restrictions.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Home away from home

Customer review rating 4.2/5

Wg C. R. M. Business - 06/10/2019 AccorHotels review

Wonderful experience of staying there . One suggestion request to include swimming bath robe for going to the pool please. Rest experience excellent

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcome you back soon. Ajay Sampige General Manager Novotel New Delhi Aerocity

Perfect business hotel

Customer review rating 4.2/5

Nilesh G. Business - 05/10/2019 AccorHotels review

As a member of accorhotel group, it was smooth check-in and overall experience during stay was extremely satisfied.. staff members were cooperative Overall nice stay

Dear Mr. G., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback from our valued guests. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Very good

Customer review rating 4.2/5

Saravanan Business - 05/10/2019 AccorHotels review

To ambience was good. Buffet breakfast was nice, tasty and variety.

Dear Mr. Saravanan, We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Breakfast too repetitive

Customer review rating 4.2/5

Samrat M. Business - 05/10/2019 AccorHotels review

You have exactly the same menu being repeated in the breakfast.

Dear Mr. m., Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

NICE Hospitality at Novotel by Uzair

Customer review rating 4.2/5

Dr S. R. Business - 05/10/2019 AccorHotels review

We had a conference at Pullman but we booked the rooms at Novotel. The staff at Novotel were really helpful. The room was nice and clean. The frontline manager Uzair was really very helpful throught our stay. He made us feel as we are at home for three days of our stay. The receptionist lady Sneh and Manager Uzair sent a cake to my room and wished me for completion of my doctorate degree. This made me really heartfelt happy. Thanks Sneh and Uzair.

Dear Ms. S., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to Uzair and Sneh as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Nice and comfortable

Customer review rating 4.2/5

R. Business - 05/10/2019 AccorHotels review

Good. Housekeeping services can be prompter.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please rest assured that we have made a note of your valuable feedback to work upon the setbacks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Scope of improvement.

Customer review rating 4.2/5

R. Business - 04/10/2019 AccorHotels review

Lot of Scope to improve training of staff, be it restaurant or housekeeping or bartender or front desk or security.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. However, it has been observed that you were dissatisfied with our services experienced during your recent stay. I would appreciate if you could please share the details of your dissatisfaction as it will help us in identifying the areas of concern in our strive to continuously improve the quality of our services. Thank you for sharing your experience and we look forward to welcome you back soon. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Helpful and friendly staff, great food, very comfortable

Customer review rating 4.2/5

Sm Business - 04/10/2019 AccorHotels review

Helpful and friendly staff, great food, very comfortable

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcome you back soon. Ajay Sampige General Manager Novotel New Delhi Aerocity
Customer review rating 4.2/5

P. Business - 04/10/2019 AccorHotels review

My stay was very well. Especially Floor Manager Mr. Uzair Khan went out of his way to accomodare me and make my stay very comfortable.

Dear Ms.P., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to Uzair and all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcome you back soon. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Excellent

Customer review rating 4.2/5

Pulkit S. Solo - 03/10/2019 AccorHotels review

It's good because Sneh,Raj,l muthu give me homely gesture.

Dear Mr. s., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

I am disgusted with my experience at the the time of checking out

Customer review rating 4.2/5

Sanjiv M. Business - 03/10/2019 AccorHotels review

My total bill at the time of checking in was around Rs 13000/-. I was charged pre-authorization of Rs 17000/-. This practice is not in vogue in any of the five star hotels i have so far stayed except Novotel. It is illogical especially when yo are dealing with class of customers who can afford five star hotels. Secondly, they overcharged Rs 1408/- excess than my actual bill. The billing clerk could not reverse the amount and assured me to do so as I was in a hurry. Till date I have not received any communication from your Hotel. The name of billing clerk is Ms Anuradha.

Dear Mr M., Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As per my findings, at the time of check in a pre-authorization of INR 17000 for Room and Extras was taken on your card with your consent.Upon departure, the same pre-authorization was utilized against the room and taxes for INR 14080 and balance amount was released automatically after completing the sale. The amount of INR 1173.52 was charged on a different card during check out for your consumption from in room dining as per your request. Please rest assured that we have not charged anything extra and I do hope that I am able to clarify the charges. Feel free to get back to us after checking your credit card statement on the concern. I will be happy to assist you on the same. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Comfortable hotel very close to the airport

Customer review rating 4.2/5

Josep Business - 02/10/2019 AccorHotels review

The hotel is comfortable and very close (less than 15 min) to New Delhi airport. It is very convenient if you have early departures or late arrivals

Dear Mr. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us at Novotel New Delhi Aerocity and look forward to welcome you back soon with our renewed services and a better stay experience. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity
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