Hotel - Novotel New Delhi Aerocity
Novotel Hotel Novotel Hotel

Novotel New Delhi Aerocity Hotel

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4.5/5 1,130 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • INDIRA GANDHI
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours
  • Snack & beverage machine

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 400 rooms
  • 340 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Minibar
    • Suite TV
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,067 reviews

Our guest reviews for Novotel New Delhi Aerocity

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,130 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Amit A. Couples - 15/04/2018
« Problem with the final payment »

Hi Team, I am satisfied with hotel service, food and ambience but the bill they have charged me it's not good. I have told by the booking person that the final amt which I have to pay was 4800k including taxes. When I have checkout I have paid 9964k which is unexpectable. When I was took my lunch which was free according to the reception person. He informed me that they are serving buffe between 12.30 to 15.00 hrs. I have took 2drinks extra only which been communicate by waiter that I have to pay for that which is fine for me. Also, I havent used anything in the room 625 which going to charged me extra and havent order in the room. I must say if someone already been communicated to me that I have to pay this amt I would love to pay the amt but hidden this would not be appreciated anytime anywhere. I am sorry to say this thing that I will never ever stay in your hotel from next time. Also, I will never recommend your hotels to anyone. Thanks for the biggest disappointment, Amit A.

AccorHotels certified review
Sameer P. Business - 14/04/2018
« Comfortable business hotel »

Comfortable rooms. Friendly staff. Very low quality breakfast

AccorHotels certified review
Vivek S. Business - 14/04/2018

Every thing was good, except one day when during breakfast it was found that the boiled vegetables (beans) was not properly washed before boiling, which was informed to the staff available there.

AccorHotels certified review
Sanjay R. P. Business - 14/04/2018

There was goofup in room allotment with the same surname of koreans. Further at the time of check out the person incharge (male) took around 30 minutes for preparation of bill. He wasted around 10 printed papers why ? at whose cost ? why wasted so much..... save the tree and natural resources....... Room of Mr. Kim was alloted to Mrs. Kim and when Mr. Kim arrived at night around 11.00 PM they took around 30 minutes to resolve the issue..... When we asked a glass of water they diverted us to paid counter and we have to pay for drink. Cannot a hotel offer a glass of water to customer from whom they are charging so much .......

AccorHotels certified review
Simran A. Business - 14/04/2018

Good

AccorHotels certified review
Anonymous Families - 14/04/2018
« Fantastic »

It was very short stay but was relaxing & staff were very helpful

AccorHotels certified review
Toby S. Couples - 14/04/2018
« Poor communication »

A fee was removed from my card and not paid back despite repeat requests - I have now wasted a lot of time trying to contact the hotel. Very disappointed. Our room also smelled of damp and when we requested to change rooms, we got moved around a lot with no explanation. All very disapponting. I have stayed in many other novotels and have never had these issues. I shall be giving bad online feedback unless this is resolved shortly.

AccorHotels certified review
Steve Couples - 14/04/2018
« Excellent :) »

A particular call out for Lusi in the main bar (entrance at the Novotel), I couldn't have asked for better service!!!!

AccorHotels certified review
Daniel Couples - 13/04/2018
« Very relaxing and comfortable »

Staff was extremely helpful and courteous. A very kind young woman at the check in desk by the name of Nar was very helpful and compassionate with our medical circumstances. She took care of everything. It was very much appreciated. Breakfast was wonderful with a great variety of options. Two young men by the names of Amanjeet and Abinash provided excellent service with a smile.

AccorHotels certified review
Abhishek M. Families - 12/04/2018
« Extremely poor service »

Slow check in and check out, poor quality of breakfast food, so slow to organise airport transfer despite multiple reminders that I almost missed my flight. I will never stay here again.

AccorHotels certified review
Pierre R. Business - 12/04/2018
« Very good hotel, convenient location near airport »

A very good hotel, in convenient proximity to the airport, very convenient if like me you were in transit between two flights. Excellent facilities, clean modern rooms, very good breakfast, fast internet, and very pleasant and helpful staff.

AccorHotels certified review
Nk Business - 12/04/2018
« All and staff service horrible »

We booked lounge access rooms but they have not given lounge previluges and while Check in the reservation clerk said Abs later no

AccorHotels certified review
Gaurav S. Families - 11/04/2018
« Loud music blaring whole night »

Stayed with family for 1 night in suite. Spacious bedroom, living room and bathroom. Design discrepancy- when one takes a shower, water drains/leaks to the adjacent toilet cubicle and outside the shower cubicle. On the plus side: Great buffet breakfast ( both indian and continental choices), spacious room, 5 minutes by car to the international airport. On the minus side: disturbed by loud music the whole night and couldn't sleep. The music was so loud that the bass rattled the window panes. Had to catch an early morning flight and the whole purpose of our stay was to be relaxed before our long haul flight. That couldn't happen due to the loud music whole night. Conclusion: Not worth the price tag and 5 star status.

AccorHotels certified review
Anton Couples - 11/04/2018
« Great hotel near Airport »

Good hotel if you are catching a flight. Service was great except for check in when it took ages to locate the reservation. Staff very friendly and helpful. Room service was good and food provided very good.

AccorHotels certified review
A K. K. L. C. A. H. M. A. Business - 10/04/2018
« Airport Hotel »

I had a total satisfaction in the stay I chose. The rooms were neat and tidy with a view to the Pool. The required silence was there.

AccorHotels certified review
Vinu K. Business - 10/04/2018
« comfortable »

Hassle free in pick up. drop, check in and out. Nice gestures from Security, front office and room service. Drivers are concerened it is mixed experiene. Overall satisfactory experience as far as my stay in there.

AccorHotels certified review
P. R. Business - 10/04/2018
« good »

Your buffet was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Premanand, We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive a positive feedback from our valued guests and I am glad that you found the buffet up to your expectations. However, it has been observed that you were not satisfied with some of our services experienced during your recent stay. I would appreciate if you could share the details as it will help us in identifying the areas of concern as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we look forward to welcome you soon. Sincerely, Meenakshi Chettri Guest Experience Manager PULLMAN & NOVOTEL NEW DELHI AEROCITY

AccorHotels certified review
Rajesh R. Solo - 09/04/2018
« It was good. »

From check in to check out it was smooth, I find difficult after checkout, still awaiting checkout statement and refund confirmation.

AccorHotels certified review
Eveleen Business - 08/04/2018
« Good »

Pretty Good.

AccorHotels certified review
Lingaraj Business - 08/04/2018
« Excellent »

Satisfactory

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