Novotel New Delhi Aerocity Hotel 0 star

TripAdvisor rating 4.5/5 1,832 reviews
Novotel New Delhi Aerocity
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+ 25 Services
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Room 1

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Hotel extras

  • Located in Aerocity, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station and Worldmark

  • In close vicinity to business hubs and shopping malls

  • Includes complimentary luggage racks for 2 large suitcases in secure rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Indira Gandhi Airport Service
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Massage
Business services
  • 17 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel New Delhi Aerocity

Asset No 2
Aerocity Hospitality District
IGI Airport New Delhi
110037
new delhi
india

Tel: +911146080808

Fax: (+91)1146080809

Contact email

Check-in from 14h00

Check out up to 12h00

  • DTC :   GURGAON MAHIPALPUR

  • AIRPORT METRO :   AIRPORT AEROCITY

  • By plane

    DOMESTIC AIRPORT At 3km / 1.86 miles

  • By plane

    IGI AIRPORT At 3km / 1.86 miles

  • By plane

    Indira Gandhi Airport Service At 3km / 1 miles - Shuttle paying

  • By car

    NH 8 At 0km / 0 miles

  • By train

    NEW DELHI STATION At 17km / 10.56 miles

GPS :28.553492, 77.12324

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

STANDARD KING ROOM WITH FREE WIFI

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM WITH FREE WIFI

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR KING ROOM WITH FREE WIFI - 15% DISCOUNT ON FnB & SPA

  • Max. number of persons: ‌4
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR TWIN ROOM WITH FREE WIFI - 15% DISCOUNT ON FnB & SPA

  • Max. number of persons: ‌4
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Experiential stays

  • Max. number of persons: ‌4
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

JUNIOR SUITE ROOM INCLUSIVE OF BUFFET BREAKFAST, AIRPORT TRANSFERS, DRINKS AND MORE

  • Max. number of persons: ‌4
  • Area: From 52
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR SUITE ROOM INCLUSIVE OF BUFFET BREAKFAST, AIRPORT TRANSFERS, DRINKS AND MORE

  • Max. number of persons: ‌4
  • Area: From 68
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange is a signature restaurant offering an exceptional culinary experience comprising of Indian, Asian and European flavours coupled with an impeccable ambiance. It has a unique & modern take on a "gastro-hub" serving primary food & beverage.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUOIN

Photo non contractuelle / Strictly non binding

Quoin is a Round the clock modern sports bar and an urban hangout where you can find distinctive flavours of your favourite brew, mood-setting music, mouth-watering bonne bouche & savouries that come together to provide you an experience like no other.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,181 m²

  • Maximum capacity: 1,500 people

  • Maximum banquet capacity: 528 people

Find out more

Our guest reviews for
Novotel New Delhi Aerocity

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,918 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,832 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent

Customer review rating 4.2/5

Sourav N. Families - 20/06/2019 AccorHotels certified review

Wonderful experience

It was good.

Customer review rating 4.2/5

Ranjan Families - 20/06/2019 AccorHotels certified review

We enjoyed our stay at Novotel however few things need to be improved like room size is really small for a 5 star property, room facilities like LED TV need to be of bigger size & of top brands like Samsung or LG. Corridors need a big facelift as they do not look like corridors of a 5 star property. Overall room look needs to be improved big time.

Delightful stay ... amazing team with amazing attitude.

Customer review rating 4.2/5

Bhav S. Families - 20/06/2019 AccorHotels certified review

Amazing time right from the check-in to check-out. Had amazing service by your f&b team especially at the bar. Enjoyed lovely meals from your kitchen at the restaurant and really good time at the cafe. Only person I would not like to have any interactions in future will be housekeeping team member that came in to drop some towels and amenities and demonstrated worse attitude. I can keep writing several good things, but you will definitely need some improvement with the housekeeping team members. Overall I had good time and will be looking forward to my next visit in future.

Home away from home!

Customer review rating 4.2/5

Cw Families - 20/06/2019 AccorHotels certified review

The hotel was contemporary and clean with all needed amenities and more. Bedding was so cozy, food was delicious, and decor was stunning. Of our two weeks in India, the two nights we spent at this hotel were hand’s down the best! Our only hiccup was since our flight was delayed, our driver was not at the airport at the delayed time and not able to reach. Luckily, another Novotel driver was at the airport for another customer and took care of us.

Very much happy

Customer review rating 4.2/5

Pankaj S. Families - 20/06/2019 AccorHotels certified review

Awesome ambience with superb location. Very courteous staff. I stayed only for 12 hrs with my family but it was memorable for all of us. Our both kids were very happy too.,

It was decent

Customer review rating 4.2/5

Neetha A. Friends - 20/06/2019 AccorHotels certified review

Couple of things can be improved. Firstly a full length mirror Poorly lit area around the mirror latch for the bathroom

Good

Customer review rating 4.2/5

Jaideep S. Business - 19/06/2019 AccorHotels certified review

Very good staff and atmosphere clean room.

Value for money

Customer review rating 4.2/5

Suresh M. Solo - 19/06/2019 AccorHotels certified review

Rooms were good and clean.staff was very courteous. Breakfast was great. However options for vegetarians for lunch and dinner was limited.

Excellent service

Customer review rating 4.2/5

Shams R. Couples - 19/06/2019 AccorHotels certified review

It was great experience to stay with your hotel , staffs are very cooperative and polite. Thank you so much for your services.

Wonderful

Customer review rating 4.2/5

Praveen D. Families - 19/06/2019 AccorHotels certified review

It's a fantastic hotel chain

Great stay in Delhi!

Customer review rating 4.2/5

Cristiano M. Business - 18/06/2019 AccorHotels certified review

Very good and relaxing weekend tanks to all hotel facilities and hotel staff

Customer review rating 4.2/5

Anonymous Families - 18/06/2019 AccorHotels certified review

Dissatisfied with the services.. not expected the behave to be treated by the NOVOTEL Property

Dear Rakesh K., Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

SAMPATH70

Customer review rating 4.2/5

Sampath70 Families - 18/06/2019 AccorHotels certified review

Sir totally is very good but department wise reception is not satisfied but food exchange is very tasty ,service is also very well and hospitality very good especially one persons MOHIT SHAH is very nice guy and understands the guest requirements that most we are much appreciated and we are feeling its our home

Pleasant

Customer review rating 4.2/5

Shama Business - 17/06/2019 AccorHotels certified review

Breakfast buffet was elaborate but sausage & bacon was not available. Non-veg varies were very less.

Very poor support mechanism

Customer review rating 4.2/5

Nazario Business - 17/06/2019 AccorHotels certified review

Left my mobile charger in room after checkout. Repeated calls and emails but no response from team Novotel.

Dear Nazario, Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. With regards to your lost mobile charger, I regret to inform you that we were unable to find the same and have found our lost & found records as well. I would appreciate if you could please help us in letting know on the shared emails to take the appropriate measures in addressing the problem and prevent any similar future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

overall very satiesfied but very bad experience with receptionist

Customer review rating 4.2/5

B. S. Business - 17/06/2019 AccorHotels certified review

Hotel is very good, the location, food and other amenities are value for money. Have a very bad experience with Reception, I am Honda Dealer and was on business trip with all the other dealers of Honda and have requested for early check in as hotel has 02:00pm check-in, as we all have early checkout of morning 4:00am. On hotel reach we requested for check-in on avaibility, but the lady receptionist(Probably Named Anuradha) denied straightly and tell us to come at checkin time only. Later we found that another hotel receptionist was allotting rooms as per availabiltiy, on conforting he replied that rooms can be made available if they r free, if so why were we not alloted rooms. Also she again conforted the other receptionist as why he is allocating the rooms. This was a very bad experience from reception of such a nice hotel.

Great experience. Pl keep it up.

Customer review rating 4.2/5

Deepak S. Families - 16/06/2019 AccorHotels certified review

Nice. Good gesture of all staff.

Superb

Customer review rating 4.2/5

Arun A. Business - 15/06/2019 AccorHotels certified review

Awesome

A fairly good stay

Customer review rating 4.2/5

Aman T. Business - 15/06/2019 AccorHotels certified review

Cleanliness was good Dining could definitely be improved Hotel staff was courteous Rooms could be a little better

Decent Stay

Customer review rating 4.2/5

Vijay P. Business - 15/06/2019 AccorHotels certified review

Having stayed in Novotel hotels across the world including Australia and Sweden, I have come to know what to expect out of the experience. The rooms at Novotel Aerocity were pretty small and I had to check-in earlier (at 12pm) because one of my meetings got cancelled. I wasn't able to get a king/queen bed as booked and had to check-in into a twin bed set-up. Having said that, I really enjoyed the accessibility the hotel provides to worldmark offices and also the breakfast spread and the breakfast area was far superior to what Novotel offers at other places.

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