Novotel New Delhi Aerocity Hotel 0 star

TripAdvisor rating 4.5/5 1,826 reviews
Novotel New Delhi Aerocity
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+ 25 Services
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Room 1

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Hotel extras

  • Located in Aerocity, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station and Worldmark

  • In close vicinity to business hubs and shopping malls

  • Includes complimentary luggage racks for 2 large suitcases in secure rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Indira Gandhi Airport Service
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Massage
Business services
  • 17 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel New Delhi Aerocity

Asset No 2
Aerocity Hospitality District
IGI Airport New Delhi
110037
new delhi
india

Tel: +911146080808

Fax: (+91)1146080809

Contact email

Check-in from 14h00

Check out up to 12h00

  • DTC :   GURGAON MAHIPALPUR

  • AIRPORT METRO :   AIRPORT AEROCITY

  • By plane

    DOMESTIC AIRPORT At 3km / 1.86 miles

  • By plane

    IGI AIRPORT At 3km / 1.86 miles

  • By plane

    Indira Gandhi Airport Service At 3km / 1 miles - Shuttle paying

  • By car

    NH 8 At 0km / 0 miles

  • By train

    NEW DELHI STATION At 17km / 10.56 miles

GPS :28.553492, 77.12324

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

STANDARD KING ROOM WITH FREE WIFI

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

STANDARD TWIN ROOM WITH FREE WIFI

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR KING ROOM WITH FREE WIFI - 15% DISCOUNT ON FnB & SPA

  • Max. number of persons: ‌4
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR TWIN ROOM WITH FREE WIFI - 15% DISCOUNT ON FnB & SPA

  • Max. number of persons: ‌4
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Experiential stays

  • Max. number of persons: ‌4
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

JUNIOR SUITE ROOM INCLUSIVE OF BUFFET BREAKFAST, AIRPORT TRANSFERS, DRINKS AND MORE

  • Max. number of persons: ‌4
  • Area: From 52
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR SUITE ROOM INCLUSIVE OF BUFFET BREAKFAST, AIRPORT TRANSFERS, DRINKS AND MORE

  • Max. number of persons: ‌4
  • Area: From 68
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange is a signature restaurant offering an exceptional culinary experience comprising of Indian, Asian and European flavours coupled with an impeccable ambiance. It has a unique & modern take on a "gastro-hub" serving primary food & beverage.

Lunch

06:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUOIN

Photo non contractuelle / Strictly non binding

Quoin is a Round the clock modern sports bar and an urban hangout where you can find distinctive flavours of your favourite brew, mood-setting music, mouth-watering bonne bouche & savouries that come together to provide you an experience like no other.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,181 m²

  • Maximum capacity: 1,500 people

  • Maximum banquet capacity: 528 people

Find out more

Our guest reviews for
Novotel New Delhi Aerocity

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,870 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,826 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Stay at Novotel and experience hospitality.

TripAdvisor rating 4.5/5

Tour20095227455 Family - 15/06/2019 TripAdvisor review

Stayed with family on a leisure trip. Enjoyed every day and every moment. Every facility was of international standard, or say even better. Perfect location and more than perfect Hotel in every sense. A big WOW.

Dear Valued guest, We appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to read a positive feedback on our guest's experience at our hotel and we thank you for choosing to stay at Novotel New Delhi Aerocity! I am delighted to receive your wonderful comments on our warm hospitality and services extended by the entire team in making your stay a memorable one. It was a pleasure to serve you and I am sure you shall be providing us another opportunity to welcome you back soon. Best regards, Ajay Sampige General Manager - Novotel New Delhi Aerocity Dy. General Manager - Pullman New Delhi Aerocity

very average

Customer review rating 4.2/5

Megha Business - 11/06/2019 AccorHotels certified review

experience not too great. i checked out at 6 am in the morning and thrice requested for a cup of tea as the breakfast was still not ready. Couldn't get that too. the lady in charge kept giving excuses but couldn't arrange a cup of tea.

Dear Megha, Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have shared your detailed feedback with the concerned departments and have briefed them sternly to be more mindful and vigilant in imparting any guest requests. However, this is not the experience we want to give to our guests and I would request you to consider this as a one time incident and I will ensure you an enjoyable and comfortable stay in future. We will ensure appropriate measures are taken to prevent such future occurrence for any of our guests and look forward to having you back soon assuring you of our best services. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Good

Customer review rating 4.2/5

Dhrubajyoti L. Families - 11/06/2019 AccorHotels certified review

Good ambience..proffesional people

Excellent stay , Thank you

Customer review rating 4.2/5

Dr. S. P. Business - 11/06/2019 AccorHotels certified review

I had only breakfast , this is an excellent spread and good food. The staff in the live stations understand well and provide great service , Who ever the service personnel I came across are very courteous and cheerful . Definitely great value for money . Rooms are well maintained and the staff are always helpful

Good stay

Customer review rating 4.2/5

Satish S. Families - 10/06/2019 AccorHotels certified review

Overall experience with Novotel Delhi was good.

Very good hospitality and service

Customer review rating 4.2/5

Roberto S. Business - 10/06/2019 AccorHotels certified review

I m a regular of Novotel in the world, the experience is always beautiful, is a professional establishment and the staff is well done trained.

Customer review rating 4.2/5

Anonymous Solo - 09/06/2019 AccorHotels certified review

No personnel were available when needed at house keeping. Room setvice food was not up to the mark.

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have shared your feedback with the concerned departments and have briefed them sternly to be more prompt and vigilant in imparting any guest requests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Great Hotel

Customer review rating 4.2/5

Wachara Couples - 09/06/2019 AccorHotels certified review

The hotel location and environment is really good. It answers all my requirements such as clean, convenient, good food, shopping, and helpful staff.

Staying Novotel De

Customer review rating 4.2/5

Manik S. Couples - 07/06/2019 AccorHotels certified review

Good property. Foods are awesome unparallel. But room cleanliness need to improved. Old towels at room are not acceptable.

Dear Manik S., Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

All is well nothing to tell

Customer review rating 4.2/5

Venkatesh D. Business - 06/06/2019 AccorHotels certified review

All staff member & service is extremely good. Only provide shoe polish kit in each room.

Ok. No one was manning the bar when I checked out so I couldn’t use my complimentary drink voucher for a coffee. I organised a car but there was confusion on it taking me to airport and not my office, which wasted 15 minutes of my time.

Customer review rating 4.2/5

Darren M. Business - 06/06/2019 AccorHotels certified review

Ok. Music in breakfast area was too loud. Plus issues referenced above

very good

Customer review rating 4.2/5

Kumar B. Families - 06/06/2019 AccorHotels certified review

Then stay was quite comfortable also the restaurants and bars were quite good. The gym in the hotel gave me a chance for my workout. The stay although was for a short duration but quite good

Excellent service and superb stay.

Customer review rating 4.2/5

Hiral P. Friends - 06/06/2019 AccorHotels certified review

The service is excellent. I required laundry service overnight which they provided with 100% guarantee of removing the stains. Restaurant is good. It is located close to the airport so if you have early morning flight it's good. They did pack breakfast for us as we were getting late for our flight. Overall it was a wonderful experience.

Things went smoothly from airport pick up to drop off. A very nice hotel with attentive staff.

Customer review rating 4.2/5

P. D. Families - 05/06/2019 AccorHotels certified review

I had called ahead to ensure the hotel had my arrival information and was pleased and relieved that someone was there to pick me up. I had an upgraded room (due to Novotel Platinum card) and it was very nice. Room was clean and amenities were good. Drop off back to the hotel went smoothly and I was right on time. Overall an excellent experience.

Average

Customer review rating 4.2/5

Sanchit Business - 05/06/2019 AccorHotels certified review

Your front desk was little less helpful as we asked for a medical assistance for an injection firstly they said it will take just 15-20 mins someone to come then after we asked after 20 mins...same desk but different persons told you said you this that someone is coming as it will take another 1 hr or so...it was all messed up for us...rest other services were upto mark as per novotel standards

Beautiful room

Customer review rating 4.2/5

Nani Solo - 05/06/2019 AccorHotels certified review

It was a wonderful experience I really felt so happy after a long travel in India to spend my last day in a wonderful place like this hotel.

Dear Nani, We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Ajay Sampige General Manager Novotel New Delhi Aerocity

Good hotel good service nice and comfortable rooms

Customer review rating 4.2/5

Geert R. Business - 04/06/2019 AccorHotels certified review

short overnight could not really have full experience of the hotel

Dear Geert R., We value your patronage to AccorHotels and thank you for the great review of our hotel! It is a pleasure to have you stay with us and we look forward to welcome you back again very soon. Best regards, Ajay Sampige General Manager Novotel New Delhi Aerocity

It was a great stay

Customer review rating 4.2/5

Emish P. Couples - 04/06/2019 AccorHotels certified review

It’s a pleasure trip. Hotel was awesome

Dear Emish P., Thank you for taking the time to share your valuable feedback. We are delighted to know that you enjoyed your stay with us at Novotel New Delhi Aerocity and we look forward to welcome you back very soon! Best regards, Ajay Sampige General Manager Novotel New Delhi Aerocity
Customer review rating 4.2/5

Sudesh K. Business - 04/06/2019 AccorHotels certified review

Stay was ok, was disappointed as I forgot my important pendrive in my room and the lost and found dept did not find it.

Dear Sudesh K., Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. However, we regret to inform you that after a thorough check of the respective room, lost and found department and the store pantries, the pen drive was not traceable and the same has not been found. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

It was an amazing experience.

Customer review rating 4.2/5

Sharmila H. Business - 04/06/2019 AccorHotels certified review

I am extremely satisfied with the stay and want to extend my gratitude to the staff for making it worthwhile by keeping my desired specifications on priority. Kudos to the team and management of NOVOTEL!!!!!!

Dear Sharmila H., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Ajay Sampige General Manager Novotel New Delhi Aerocity
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