Hotel - Novotel New Delhi Aerocity
Novotel Hotel Novotel Hotel

Novotel New Delhi Aerocity Hotel

4.5/5 1,475 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Indira Gandhi Airport Service
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours
  • Snack & beverage machine

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 400 rooms
  • 340 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Minibar
    • Suite TV
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,650 reviews

Our guest reviews for Novotel New Delhi Aerocity

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,475 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Dr B. Y. Solo - 18/09/2018 AccorHotels certified review
« Wonderful »

Very nice welcome, very convenient, easy and close to the airport Very good service and help in all I needed As lift to the airport Breakfast was very good and a big variety And the pool was great

Outstanding Business - 18/09/2018 AccorHotels certified review
« Fantastic »

Warm welcoming, friendly, decent and cool.

Subhendra Families - 17/09/2018 AccorHotels certified review

Overall it was good

Mr. R. Business - 17/09/2018 AccorHotels certified review
« Sr. Financial Officer »

IT WAS WONDERFUL. ROOM WAS NEAT AND CLEAN. WOW! BUFFET WAS DELICIUOS! VARIETIES OF ITEMS PALYED WONDEFUL! ENJOYED BEING THERE WITH SWIMMING EXPERIENCE!

Stephan S. Business - 17/09/2018 AccorHotels certified review
« Business trip Delhi »

Business trip Delhi I had the opportunity to spend a few nights in this hotel. The consistently high motivation and customer-orientation of the employees has impressed me a lot. I was completely satisfied and will always be happy to return to your hotel. I would like to express my special thanks to the following employees: Mr. Kailash (Houskeeping) for a perfect room every day Mrs. Leena Rupali (Bar / Restaurant) Thank you for this perfect stay.

Anonymous Business - 15/09/2018 AccorHotels certified review
« Just satisfactory. »

I have stayed at the hotel for more than 30 days at a stretch. May be that is the reason that the attitude of the staff was so indifferent. On the very first day I requested for a change in room as I was having problems with mobile coverage. The staff at the reception behaved as if I had asked for something out of the world. I had to again request them after an hour where in I was told that only two room are available with separate beds. I shifted to another room with a request to shift me as soon as a room with single king size bed is available. The staff at the reception just forgot about it and I stayed in the same room for more than 30 days. One had to call up and demand for each and every thing, be it regular housekeeping or fixing up the shower and assesories. It was after the intervention of Mr Devansh, the duty manager that I managed to get some issues in the bathroom sorted out (there was no response from the housekeeping staff after five days of complaints and also from the front desk). I would not have flagged had it not been repeated again when I checked in again after few days. I have been allotted a room in which the towels were wet, the linen dirty and the shower soap case missing. And the toilets not cleaned/ flushed properly. The attitude of the front desk remains the same. Firstly, they allot you a different room and after waiting for the keys, they change it again.

Riccardo Business - 15/09/2018 AccorHotels certified review
« Good stay nearby the airport »

Good overall experience. Special thanks to Dinesh from Concierge for Taxi support. Only small negative remark: flooring on the corridor of my room floor looked a little bit torn and not 100% clean.

Dhruva K. S. Business - 15/09/2018 AccorHotels certified review
« very bad »

very poor service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dhruva, Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Anonymous Business - 14/09/2018 AccorHotels certified review
« Quite good. But I was proposed a smoking room... »

I was proposed a smoking room. I said no and after a lot of wait and lot of insistence I got a "no smoking room". My feeling is that the room was just perfumed to cover smoke smell...It is just a feeling, but I do not think I will stay here next time. AP

Tajamal Business - 14/09/2018 AccorHotels certified review
« Good stay but really bad bad food. »

I stayed in Novotel for almost 5 times but every time had stomach issues after having food there. I then changed my hotel and stayed in JW Marriott and Pride plaza both serve good food and with no issues. Most of your food is stale and it creates Heath issues. Not gonna come back until u improve on the food quality

Dalia Solo - 14/09/2018 AccorHotels certified review
« very nice place nice stuff »

I came at 0200 in the morning the Hotel Holyday In sent me becouse thy did't have a place and I had reservation from long time so it was nice to stay at your hotel the breakfast was exelent

Sanjna S. Business - 14/09/2018 AccorHotels certified review
« great »

it was very comfortable

Anonymous Business - 14/09/2018 AccorHotels certified review
« normal »

There is no a single big bed instead of two small beds to be felt inconvenient.

Sachin R. K. Solo - 14/09/2018 AccorHotels certified review
« Stinking Carpets. »

Meals too costly (buff...) Stinking carpets

Pratyush D. Business - 13/09/2018 AccorHotels certified review
« Met expectations but need improvement in Dinning options and menu »

I maintain loyalty towards Accor hotels and try to stay in Accor brands as much as possible Just one suggestion, i generally stay 2-3 times per month in your Aerocity hotel , however find Dinner menue too boring and bland. You charge Rs2000/+ taxes, for dinner which is far below average in menue/ taste/ presentation and specially service. Staff is way to casual and takes 15 -20 mints to serve bread. Professionals like me wont even spent 10-15 mints for dinner , and eat whatever is available at sight. Its my experience everytime i came to your hotel. If you could try it once yourselves and corroborate my feedback

Oktay S. Business - 13/09/2018 AccorHotels certified review
« Horrible smell in the room - Never again »

The check-in and check-out process was good, the reception area, bar etc. good but the hallway and the room was just horrible. The room smelled so bad like an animal died in the room, the carpets were dirty and I don't think I will ever stay in this hotel or any other Novootel again

Amit G. Families - 13/09/2018 AccorHotels certified review
« Pleasant »

Very nice,staff was really mannered n careful in handling every situation overall good

Sd Business - 13/09/2018 AccorHotels certified review
« Satisfaction »

Experience was really nice. However, lack of internal communication led to delay in airport pick-up of our guest. This needs to be avoided in future.

Shankar I. Families - 13/09/2018 AccorHotels certified review
« Good »

Nice, only regret moving from room to lift which is quite far away Ambiance is good & South Indian dishes not satisfied especially Idli was hard & improvement is required for Dosa

G V. Business - 12/09/2018 AccorHotels certified review
« Comfortable »

I was here for just a night, but in the short time, had a great stay. All requests catered to promptly and staff was very helpful. Thanks!

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