Hotel - Novotel New Delhi Aerocity
Novotel Hotel Novotel Hotel

Novotel New Delhi Aerocity Hotel

4.5/5 1,651 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Indira Gandhi Airport Service
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours
  • Snack & beverage machine

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 400 rooms
  • 340 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Minibar
    • Suite TV
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,187 reviews

Our guest reviews for Novotel New Delhi Aerocity

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,651 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anand S. Business - 18/01/2019 AccorHotels certified review
« Satisfied overall. »

The staff were generally friendly and helpful. The breakfast was delicious. The overall experience was good. Nonetheless, there was this gentleman at the front desk who took it upon himself to make me feel like I was in a hostel with strict rules. I had a guest visiting me and this gentleman, in front of the my guest, told me that the guest could not stay beyond 9:30 and that I would be charged on a double-occupancy basis beyond 9:30. For a moment, I felt like I was at my college hostel. It was not a nice feeling being told that. I understand that each enterprise has rules. Nevertheless, it is imperative for entities in the hospitality business to be aware of the sensitivities and be welcoming. Thank you. Best wishes, Anand.

Geoff H. Business - 18/01/2019 AccorHotels certified review
« Satisfied eventually »

I booked the hotel and was looking forward to a relaxing break from work. After checking in and getting changed for a swim it was found that the pool was under repair. This was not mentioned at check in or on the website. Every other hotel in the Aerocity area has a swimming pool where guests can relax. Staff moving furniture around in the area of the pool at 02.45 woke me and then I could not get back to sleep. I was moved to higher floor and a much quieter room which did facilitate a better nights sleep.

Venkata S. M. G. Business - 18/01/2019 AccorHotels certified review
« Not up to my expectations »

Reception at arrival was excellent. Rooms left a lot to be desired. Few sachets of coffee only. Shower gel not replaced for the 2nd day and only one soap bar for the entire duration. Some staff at the restaurant were superb but most were tardy, disinterested and downright incompetent. The lighting in the room was appalling! Workspace is pidly and does not suit a business traveller.

Rajashree R. Business - 18/01/2019 AccorHotels certified review
« A five star experience. »

Cozy atmosphere, well-behaved staff assisting in the background. A variety of cuisine. All needs were taken care for. I am stuck with your Indian Masala Tea bags, light and pleasing taste. I was looking if available in the market. I would have loved the stay more if there was one bright light in the room. With all the gloomy whether outside, one needs something bright enogh, a CFL, especially to read in the night. Although there were more than enough lights, a single bright, white light would hv been great.

A R. M. Business - 18/01/2019 AccorHotels certified review
« NOT GOOD »

NOT GOOD

Bhikhu N. Solo - 17/01/2019 AccorHotels certified review
« Captain »

Very good,

Ethan Families - 17/01/2019 AccorHotels certified review
« Great service by friendly and professional staff »

We arrived with three tired out youngsters and the lobby staff were so accommodating and efficient that it felt like we had landed at home.

Ani Business - 17/01/2019 AccorHotels certified review
« Satisfied »

It was satisfied. Few things which can be improved. 1. At the billing Desk, card swipe machine was not working for particular cards, I found this very inconvenient. 2. The Room comfort was satisfactory.

Yeshi Business - 16/01/2019 AccorHotels certified review
« Fantastic and enjoyable stay at the hotel »

Very friendly people, delicious meals and facilities.

Nikkhil S. Business - 16/01/2019 AccorHotels certified review
« Good Stay »

Good stay overall

Aisha D. Business - 15/01/2019 AccorHotels certified review
« Good »

Clean rooms with great food!

K. Business - 15/01/2019 AccorHotels certified review
« good but could have been better »

Room services gets less attention as the duration of stay more. Breakfast menu is monotonous and might be good to change some menus.

Ramkrishna Business - 15/01/2019 AccorHotels certified review
« All the services were excellent. »

Coordinative staffs, better services friendly environment I have good experiences with this Hotel in overall I extremely satisfide .

Md F. A. Business - 15/01/2019 AccorHotels certified review
« Caring and cosy »

Airport shuttle-Just Fine Welcome and reception- Wonderful Room Service-good House Keeping-Excellent Lobby-Fantastic Room- Good

Nara B. K. Solo - 15/01/2019 AccorHotels certified review
« Excellent. »

I was fully satisfied during the stay here. All the services provided here are good. The facilities inside the room was outstanding.

Chandana Business - 14/01/2019 AccorHotels certified review
« Just ok »

Not as great as before

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chandana, Thank you for taking the time to share your valuable feedback with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope to welcome you back to our hotel very soon! Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

Leroy O. Solo - 13/01/2019 AccorHotels certified review
« All great! »

Great food, great service, and great hotel drivers.

Nikhil Business - 13/01/2019 AccorHotels certified review
« Can be better.. esp room with benefits »

Had booked superior room with benefits like airport transfers and drinkscat Quoin. At checkin asked if upgrade to higer room was available against my voucher.. and was told I'm already being out in a superior room, as if it was a favour ! I had PAID for the superior room andcwould hv expected a suite, if available Second disappointment at Quion. On first night had to explain my room charges included 3 drinks. Was asked for a voucher, for which I said none were provided. They checked with the reception and then obliged.. this was repeated ALL THREE NIGHTS ! And your selection of house beer only offers Kingfisher premium, not even a bud or ultra.. I thought Novotel was a premium to Ibis, which too provides the same house beer.. by the way at Ibis I also was welcomed by a drink for my accorplus membership.. no such thing at Novotel !

Hamid S. Families - 13/01/2019 AccorHotels certified review
« An amazing stay »

Had a short but nice stay. Room is nicely set and clean Food is very good and tasteful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hamid s., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards, Ajay Sampige General Manager Novotel New Delhi Aerocity

Couples - 13/01/2019 TripAdvisor review
« very great experience »

we had a good experience. would recommend it to others. we stay only one night. however good location. very good service. we had no issues. room very clean no noise at all. everything working fine very good very good i dont think you should impose number of words i write

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for sharing such a wonderful review about our hotel on this esteemed forum. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with my team and I am sure that this feedback will serve as an encouragement to us as we strive to deliver the best quality of our services. It was a pleasure to have you stay us and we look forward to the pleasure of welcoming you back on your next visit. Best regards, Ajay Sampige General Manager - Novotel New Delhi Aerocity Dy. General Manager - Pullman New Delhi Aerocity

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