Hotel - Novotel New Delhi Aerocity
Novotel Hotel Novotel Hotel

Novotel New Delhi Aerocity Hotel

4.5/5 1,688 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Indira Gandhi Airport Service
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours
  • Snack & beverage machine

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 400 rooms
  • 340 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Minibar
    • Suite TV
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,342 reviews

Our guest reviews for Novotel New Delhi Aerocity

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,688 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Quest11330253714 Business - 20/02/2019 TripAdvisor review
« My last stay »

Although I have been very regular at this place, I am not going to recommend for business travelers. This place has become more for locals and indigo airlines staff. In the restaurant, they did not even bother to put fresh mat and silver on the table. Sorry to give this review, specially I have been using 10-15 nights/year.

Anthony T. Couples - 15/02/2019 AccorHotels certified review
« Clean, comfortable accomadation and helpful staff »

An overnight stay prior to catching a aeroplane home. The hotel is impressively modern with comfortable rooms and facilities. Would have liked to stay longer and perhaps we will on our next visit.

M B. Families - 14/02/2019 AccorHotels certified review
« one night stopover on the way to the airport »

good hotel with excellent food and beverages available

Sioned D. Business - 14/02/2019 AccorHotels certified review
« unable to cancel room »

Communication breakdown between guest and Novotel system - I didn't stay at the hotel nor was I able to cancel

Rajasekhar D. Business - 14/02/2019 AccorHotels certified review
« Not good »

Twin bed room given for single occupancy

K. K. M. Business - 14/02/2019 AccorHotels certified review
« Excellent »

Excellent. A very practical hotel for both transit and business. Friendly staff and good amenities.

Amitaabh G. Business - 13/02/2019 AccorHotels certified review
« It was a wonderful experience.. Will strongly recommend to others »

Courteous staff, lovely ambience, comfortable rooms, sumptuous food... Overall, a wonderful experience

Couples - 13/02/2019 TripAdvisor review
« Very convenient for stop over. Very well manages and great hospitality »

I stayed twice at the hotel in transit and had exceptionally good reception from Rio and Levy. A modern / contemporary hotel - able to handle groups as well as transit travellers. effectively Our stay was exceptionally good nice rooms, amenities and great hospitality all around. If you are elderly or in a rush request close to elevator room . What would make it excellent would be a free or a better rate shuttle service to the airport...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for sharing such a wonderful review about our hotel on this esteemed forum. Being a hospitality establishment, it brings us immense pleasure to read that the hotel's services & facilities along with the warm hospitality showcased by my team members made your stay comfortable and enjoyable. We strive to deliver the best experience to our guests and it was a pleasure for us to be able to do so. I have shared your detailed review and appreciation for Rio and Levy for their dedicated hospitality which had got them beaming with joy. Reviews such as yours further motivate us to benchmark as a brand with the highest hospitality standards. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. It is indeed, our pleasure to have you stay with us and we hope the fond memories will tempt you to plan the next stay with us. Best regards, Ajay Sampige General Manager - Novotel New Delhi Aerocity Dy. General Manager - Pullman New Delhi Aerocity

Thomas L. Couples - 12/02/2019 AccorHotels certified review
« Enjoyable 4-night stay in Delhi »

Pros: - Free upgrade to suite - Good spread of breakfast menu - Friendly and courteous staff - Clean and comfortable room Cons: - Need multiple calls to get back my laundry - Gym equipment slightly limited

Gopal S. Business - 12/02/2019 AccorHotels certified review
« Awesome »

It really was hospitality with a difference.

Boghos A. Couples - 12/02/2019 AccorHotels certified review
« Repeat visit and repeat exceeded expectations! »

My first visit was exceptional and my second one was the same. Rio and levy at guest relations outer themselves in recognising my membership and accomodating and even anticipating our needs - Bravo! Dinesh the concierge was also very helpful in arranging transportation ... I had a small issue with billing where I thought I was being double charged - Ansh explained and resolved the issue. Outstanding in every way and lots of credit to Rio and Levy whose performance was exceptional!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Your appreciative comments are an immense source of motivation for Rio, Levi, Ansh and Dinesh to ensure the service levels exceed our guest expectations. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards, Ajay Sampige General Manager Novotel New Delhi Aerocity

K B. Business - 11/02/2019 AccorHotels certified review
« Highly apreciated »

Excellent hospitality, Very good services

Our hotel has responded to the review
Our hotel has responded to the review

Dear K B., Thank you for taking the time to share your valuable feedback. We are delighted to know that you enjoyed your stay with us at Novotel New Delhi Aerocity and we look forward to welcome you back very soon! Best regards, Ajay Sampige General Manager Novotel New Delhi Aerocity

Wang J. L. Couples - 11/02/2019 AccorHotels certified review
« Very good »

Enjoyable stay, very good buffet breakfast and evening meal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wang jie l., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards, Ajay Sampige General Manager Novotel New Delhi Aerocity

Leon G. Business - 11/02/2019 AccorHotels certified review
« Very good! »

Very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leon G., We value your patronage to AccorHotels and thank you for the great review of our hotel! It is a pleasure to have you stay with us and we look forward to welcome you back again very soon. Best regards, Ajay Sampige General Manager Novotel New Delhi Aerocity

Anamitra B. Couples - 11/02/2019 AccorHotels certified review

Had a good stay, accommodation, food quality and team Novotel behaviour was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anamitra B., We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Ajay Sampige General Manager Novotel New Delhi Aerocity

Anonymous Friends - 09/02/2019 AccorHotels certified review
« Just a bed for the night »

Very noisy reception area. 4th floor corridor needed cleaning, carpet was covered in debris near the lifts. Staff helpful, breakfast good.

Dorin Families - 09/02/2019 AccorHotels certified review
« Impressive »

Everything was almost perfect. A gem in India. Staff attitude was really impressive: it’s possible in India!!! Congrats to the management!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dorin, We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards, Ajay Sampige General Manager Novotel New Delhi Aerocity

Ashish Business - 09/02/2019 AccorHotels certified review
« Good Stay »

It was a good stay at the Novotel hotel in aerocity. Rooms are spacious enough as well as ametinies are good

Varun Solo - 08/02/2019 AccorHotels certified review
« Amazing »

Extremely satisfied..cordial staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Varun, We very much appreciate your comments regarding your stay at the Novotel New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Ajay Sampige General Manager Novotel New Delhi Aerocity

Gaurav Friends - 08/02/2019 AccorHotels certified review
« Not satisfied »

The room could have been well planned. Bathroom shower area didn't have any soap holder or place to keep shampoo or bath soap. Rooms are smaller compared to other hotels. I had to call multiple times for the extra bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaurav, Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues pertaining to the delay in providing you the extra bed and the soap dish and prevent similar future occurrence. However, Novotel room designs are standardized globally hence we cannot make changes. We appreciate your sharing your concerns, and we look forward to welcome you back with our renewed services and a marked change in your experience. Sincerely, Ajay Sampige General Manager Novotel New Delhi Aerocity

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