Hotel - Novotel New Delhi Aerocity
Novotel Hotel Novotel Hotel

Novotel New Delhi Aerocity Hotel

Our hotels AccorHotels
4.5/5 924 reviews
All hotels in New delhi
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 9999.00 INR Non member rate
From 9999.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Buffet Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • INDIRA GANDHI
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • Buffet Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours
  • Snack & beverage machine

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 400 rooms
  • 210 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Minibar
    • Suite TV
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,620 reviews

Our guest reviews for Novotel New Delhi Aerocity

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 924 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Friends getaway - 15/11/2017
« Horrible service! »

Worst experience ever!! Cleaning staff leaves the door unlocked after cleaning the room! The room was left unlocked for couple of hours! Worst part is they entered to clean the room but didn't even do that! The manager didn't really care about the whole incident. Even the restaurant staff was rude. Late evening at arnd 8 we ordered a coffee in the open seating area of the restaurant. The waiter has the guts to tell me that they are too busy for coffee!! He literally has to press one button on the coffee machine!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yash, Thank you for taking the time to tell us about your experience at the Novotel New Delhi Aerocity. I would like to begin by extending my sincerest apologies to you for experience falling short of your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have taken this issue very seriously and the restaurant team has been strictly alerted for the unprofessional behavior to avoid similar occurrences to any of our guests. With regards to your complaint of the room door, as per the CCTV footage that was checked by the Duty Manager and the Security Manager, the housekeeping associate and the room service associate had entered the room to place the amenities and to service the room respectively, for which they have been instructed to be more vigilant pertaining to the security of the guests. We can assure you that at Novotel New Delhi Aerocity, we truly appreciate guest feedback as it helps us improve our hotel and the quality of ours services. I urge you to give us another opportunity to serve you better. We look forward to welcome you back with renewed services. Sincerely, Alaa Afifi General Manager NOVOTEL NEW DELHI AEROCITY

AccorHotels certified review
Joanne P. Couples - 13/11/2017
« Very enjoyable stay »

Lovely welcome when we arrived, great room, good meals in Food Exchange. All staff encountered at reception, concierge, bar and restaurant all friendly and helpful. We used a hotel car for a 4 hour sightseeing trip and really enjoyed it. It was my birthday while there and we came back after our day out to find a gorgeous chocolate cake in the room, lovely surprise. We return for 2 nights on our way home to UK and are looking forward to being with you again.

AccorHotels certified review
Anonymous Business - 13/11/2017
« Disappointing »

Hotel room was basic but OK. I was checking in very late and hotel was overbooked. I had to wait almost 1 hour until I was assigned a room. The breakfast area was overly busy, chaotic and tables weren't cleaned up in time. Very unappetizing! At check-out, there was a lot of confusion with the bill and it took almost half an hour. Your front desk staff seems incompetent.

AccorHotels certified review
Vikas Business - 13/11/2017
« Good facilities, convinent and range of options in breakfast. »

Very short stay.

AccorHotels certified review
Ira D. Solo - 13/11/2017
« my stay in the hotel was comfortable n satisfying. »

I was staying in the hotel for five days .The room was comfortable and security systems were good.As i was staying alone,i felt safe.One day while leaving the hotel i forgot my gold earrings on the table in my room.On my return they were just where I'd left them n I'm really happy.I found the staff friendly and helpful.It was a good experience.

AccorHotels certified review
Parinitha Couples - 13/11/2017

The room service was terrible.

AccorHotels certified review
David K. Solo - 12/11/2017
« Good bed great food great people »

Perfect comfortable over eat enjoyed a drink great service good room good gym great pool staff wonderfull people

AccorHotels certified review
S B. Couples - 11/11/2017
« Good location for quick overnight stay »

Food and service were very good. Unfortunately we did not have time to use all the facilities, and it seemed to focus on the business traveller flying in for a meeting for which it is ideally suited.

AccorHotels certified review
Ameya D. Business - 11/11/2017
« Location is better...lack of cleanliness »

During stay...at Novotel observed dust and hairs on Towels and beds...so it was bit lack of cleanliness as well as not expected from Novotel Hotel...Accor Group of hotels. Novotel Bangkok & Rayong are far better in this case. Hopefully it would be taken care in future....so customer can consider. For location point of view it was very convenient and also good breakfast facility.

AccorHotels certified review
Raluca Business - 10/11/2017
« Great time in Delhi »

Had a nice experience in the hotel. Staff was very friendly.

AccorHotels certified review
Dev D. S. Business - 10/11/2017

The house keeping was satisfactory.the general cleanliness was good.

AccorHotels certified review
Mathieu Business - 10/11/2017
« Good »

Good experience

AccorHotels certified review
Harish Families - 09/11/2017
« A. »

Every thing was perfect. All staff cooperative . Sushant in restaurant was very efficient and highly guest friendly. Reception staff is very friendly and helpful.

AccorHotels certified review
Govind Families - 08/11/2017
« Thanks!! »

Dear Novotel, Such a warmth is only seen in Armed forces thats what I want to tell you today. I am extreemly happy and satiesfied and my lady wife joins me in extending our good wishes to your staff. I would like to make special mention of your staff at reception, specially Mr Rajat who was of a great help to us. His demeanour, positive approach and eageness to serve is exemplary. I am sure these few words of mine will reach him and his team and boost up their morale. Looking fwd to visit you again in Jan end. Thanks! Jai Hind. Major Govind J. Indian Army

AccorHotels certified review
S.. P. Business - 08/11/2017
« Bad room service »

Order delivered after too much follow up.

AccorHotels certified review
Rajesh B. Business - 08/11/2017

Excellent right from check in till check out

AccorHotels certified review
Anonymous Business - 08/11/2017

Very good. Felt welcome

AccorHotels certified review
Tushar P. Couples - 06/11/2017
« Very bad from the repute of the hotel »

Missed my pick up from airport at first. Read my message upon my arrival. Was told they will find out and come back but no response. No one showed up in morning when requested to pick baggage and drop it off to the car. I simply do not expect such customer service from a hotel of your repute. I stay in Novotel in Europe and never had such weird treatment.

AccorHotels certified review
Sandy Solo - 06/11/2017
« Little bearaucratic and Mechanical. The hospitality part is missing »

The warmth was found to be missing in the reception as well as buffet.

AccorHotels certified review
Sonam Solo - 06/11/2017
« Extremely satisfied »

Sir, May i request to help to kindly send my battery charger cable which i forgot to carry during check on 4th November 2017 of Room No. 529 if possible. Thanking you

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 9999.00 INR Non member rate
From 9999.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 90 m Pullman New Delhi Aerocity
Pullman New Delhi Aerocity Hotel
From
From 10999.00 INR Non member rate
From 10999.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 270 m ibis New Delhi Aerocity
ibis New Delhi Aerocity Hotel
From
From 5219.00 INR Non member rate
From 5219.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 13 km ibis Gurgaon Golf Course Road
ibis Gurgaon Golf Course Road Hotel
From
From 3999.00 INR Non member rate
From 3999.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 16 km FORMULE1 Gurgaon
FORMULE1 Gurgaon Hotel
From
From 1999.20 INR Non member rate
From 1999.20 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in NEW DELHI
See rates