Pullman New Delhi Aerocity

Customer review rating (ALL Rating) 4.3/5 2,778 reviews

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Description

Hotel extras

  • Located in Aerocity, the business and hospitality district, within 3 km radius of IGI Airport

  • In close vicinity to shopping malls including DLF Promenade, Emporio, and Aerocity Central.

  • Offers four dining options. Access to 24*7 bar and all day dining restaurant at Novotel

  • Pet-friendly Hotel* nominal charge applicable

  • Temperature controlled outdoor swimming pool

Our accommodation(s)

Hotel location

Pullman New Delhi Aerocity

Asset No 2, GMR Hospitality District, IGI Airport New Delhi
110037 NEW DELHI
India

GPS:28.554481, 77.123321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,778 reviews

TripAdvisor Rating  5.0/5  5,827 reviews

Certificate of excellence 2024

Excellent stay

TripAdvisor rating 5.0/5

Flyer25348767706 TripAdvisor review

Well maintained room cleanliness is up to grade service are enough goid i stayed in 1313 room no and it was an amazing experience the housekeeping team is amazing they have kept the room very clean and tidy one of the employee Nemkumar thank you

Superb breakfast

TripAdvisor rating 5.0/5

Suraj S TripAdvisor review

I had breakfast at pluck it was very delicious ambience was very amazing and staff was very friendly and attentive I really recommend this place for dine I will visit again specially wants to mention. Manish and Pawan and prince who was taking care of my breakfast I will visit again

Love the pullman

TripAdvisor rating 5.0/5

Trek26116782637 TripAdvisor review

I stayed at pullman for 5 days it was amazing days . And specially at farmers basket amazing breakfast and staff was very friendly specially Prince ,Pawan & Manish was very polite and sincere . I will visit again I will not forget this moment …….

Excellent service and comfortable toom

TripAdvisor rating 5.0/5

Nabil C TripAdvisor review

Lovely room and clean. Great service and attentive workers. Breakfast was excellent and Ranch and Armand served us well. Would recommend to stay here. Close to the airport and plenty of shops nearby for food and nice areas to walk around. Thanks

Disappointing Stay at Pullman Aerocity: A Gold Member's Experience

TripAdvisor rating 2.0/5

Aayush K TripAdvisor review

I stayed at the Pullman Aerocity in New Delhi from May 3rd to May 6th, and unfortunately, my experience was far from satisfactory. Right from the moment of check-in, I encountered issues that persisted until check-out. Upon arrival, I was informed that I needed to pay extra, despite having booked and paid for my stay in advance. After some back and forth, this issue was eventually resolved, but it was a frustrating start to my stay. As a loyal Gold member with Accor Hotels, I expected a smoother and more seamless check-in process. Another disappointment came when I tried to utilize the property credit included in my stay package. Despite having not exhausted the credit, I was repeatedly told by multiple staff members that it had been used up. This was clearly contradicted by the itemized expense report, which clearly showed that the credit had not been fully utilized. This discrepancy not only caused confusion but also left me feeling frustrated and dissatisfied with the service provided. Not that I wanted to use more part of the credit, but getting lied to is not I expected at Accor Hotels. As a Gold member, I also expected to receive upgrades as part of my stay. However, despite upgraded rooms being available, I was denied this benefit, which was particularly disappointing given my loyalty to the Accor brand. At last upon asking multiple times, I was given an upgrade only for day 3. Overall, my experience at the Pullman Aerocity in New Delhi was marred by a series of issues ranging from incorrect information to a lack of recognition of my loyalty status. As a loyal customer, it is disheartening to encounter such problems, and it certainly tarnished my perception of the brand. Hope the hotel management reads and look in to these issues.

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Other web-users rate our hotel

  • 930 reviews 9.4/10 Location
  • 1,884 reviews 8.5/10 Room
  • 4,443 reviews 8.8/10 Service
  • 83 reviews 9.4/10 WiFi
  • 1,645 reviews 8.9/10 Food
  • 980 reviews 9.5/10 Vibe
  • 840 reviews 8.7/10 Amenities
  • 653 reviews 8.7/10 Cleanliness

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