Hotel - Mercure Newcastle George Washington Hotel Golf & Spa
Mercure Hotel Mercure Hotel

Mercure Newcastle George Washington Hotel Golf & Spa

3.5/5 956 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Beauty salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf
    • Golf course 18 holes (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

The hotel's 103 bedrooms offer guests a range of accommodation options including doubles, twins, triples, family rooms and executive rooms. Each room features a range of facilities including complimentary WiFi and 26" flatscreen TV.

  • 125 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 15 family rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.0/5 AccorHotels Rating 1,084 reviews

Our guest reviews for Mercure Newcastle George Washington Hotel Golf & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 956 reviews
Anonymous Families - 17/07/2018 AccorHotels certified review

Stayed over after my neice's beautiful wedding, great service throughout our stay :)

Trevor Families - 17/07/2018 AccorHotels certified review
« Enjoyable stay »

Plenty of parking space, very close to hotel, reception staff friendly and helpful, room was nice and clean, near to restaurant and golf, free to use pool, gym etc,2 wedding functions on but no background noise at night,

John W. Couples - 17/07/2018 AccorHotels certified review
« Good but food not to our taste »

Room comfortable,staff pleasant

David L. Couples - 17/07/2018 AccorHotels certified review
« Mr »

Met very friendly reception staff room clean and tidy but room was very hot reception gave us a fan to accommodate us,bar and restaurant staff very helpful too .

T E. Couples - 17/07/2018 AccorHotels certified review
« Quality »

Very relaxed and looked after

Savanna S. Couples - 16/07/2018 AccorHotels certified review
« Complete package »

The double rooms bed was so large both me and my partner could starfish the night away without been squashed up, the hotel room was slightly outdated style but was suitable had everything you could need , the windows actually open fully unlike some hotels , the restaurant attached was absolutely amazing and cheap for the quality of food , drink and service we received, the spa facilities were really clean and welcoming however on a busy period I would say it would quickly feel uncomfortably small in the pool / and jacuzzi pool area and I personally felt uncomfortable having to walk through the gym to the pool area in swimwear even with a towel provided would have preferred a separate root. Breakfast came with plenty of choice and was great tasting , overall the stay was amazing just slight update on decor and possibly a seperate root to the pool area would have made the stay absolutely perfect . Would come back time and time again

Anonymous Couples - 16/07/2018 AccorHotels certified review
« Ideal overnight stay to visit relatives »

Excellent value for for money. Staff were friendly and efficient , our room was comfortable and well equipped. Breakfast was rather disorganised as a large party had just left. The buffet needed re-stocking, the tables needed re-setting. All this was done but we needed to wait.

Steve Business - 16/07/2018 AccorHotels certified review
« Busy hotel »

comfortable room, very clean ,staff overloaded at breakfast so little communication on any breakfast choices other than what was laid out. No member drink voucher offered on arrival. Will be staying again as this is not the norm............

Miya Couples - 16/07/2018 AccorHotels certified review
« Lovely Clean Hotel, Friendly staff, Perfect peaceful stay »

Beautiful stay, greeted by friendly welcoming staff, room was perfect and clean, nice added extras, the breakfast was superb! Spa was lovely , Beautiful surroundings and scenery , Perfect stay would come back again definitely

Nick L. Families - 16/07/2018 AccorHotels certified review
« Checking in was problematic since we were expected but the room was not allocated and we had to wait twenty minutes. The receptionist found a perfect solution. »

Room in the new annexe ( I presume ) was very comfortable

Margaret C. Couples - 15/07/2018 AccorHotels certified review
« Pleasant »

Location very good, staff helpful and polite. Room tired, mattresses need replacing and lighting In rooms and bathroom dreadful, so dark that you could not see .to put make up on. Breakfast very good And coffee outstanding

Siobhan R. Couples - 15/07/2018 AccorHotels certified review
« Amazing »

Stayed here for a wedding which was faultless. Rooms were amazing but customer service toped it all. Craig and kirsty who ran the wedding are an asset to your buisness.

John C. Couples - 15/07/2018 AccorHotels certified review
« Good clean hotel and good staff »

As above

Brian Couples - 13/07/2018 AccorHotels certified review
« Alright Mara »

Very comfortable, pleasant staff with great facilities. Not the easiest of hotels to find and nearly as difficult to find the room.

Danny M. Couples - 12/07/2018 AccorHotels certified review
« Could be better »

Found staff everywhere very efficient, friendly, helpful and hardworking. Room very clean and comfortable with everything you need for short stay. Restaurant menu could be improved along with quality of food for the prices charged. Breakfast not very well organised, short supply of yoghurts and Actimel drinks, one morning at 8.45 one solitary yoghurt on offer, no Actimel drinks at all. Limited variety of bread other than sliced, have to find someone to ask for eggs of any description other than scrambled which this only option on unmanned buffet. Would stay again but wouldn't use restaurant or pay for breakfast.

Anonymous Couples - 12/07/2018 AccorHotels certified review
« Mrs j Milaszewicz »

On our first night we had problems with the male waiter in you Carter and Fitch restaurant, he was rude, sarcastic and very unhelpful as it was 8.15 and was told no chicken etc left as closed at 9 pm. We left the restaurant and complained to reception. Later we were phoned and met by your duty manager (Daniel) who sorted out our problem efficiently. He also found us on our last morning at breakfast to ask if our stay after the first night had been better. We stay in lots of hotel chains and it's this kind of thing that will make us come back to a mercure hotel not the waiter in the restaurant.

Anonymous Families - 11/07/2018 AccorHotels certified review
« Satisfied, was a standard hotel room. »

Staff were very friendly which was appreciated. The room was standard. Everything worked fine, it was clean, bed was comfy. Occasionally water temperate changed when showering which was irritating, and there was NO manual control for air conditioning which during a heat wave was NOT ideal.

Victor Solo - 08/07/2018 AccorHotels certified review
« RELAXING »

My experience was awesome.

A D. P. Families - 08/07/2018 AccorHotels certified review

Great

Couples - 07/07/2018 TripAdvisor review
« Not the best »

Room was not the best .sink was cracked.curtains were all cigarette burns.carpet had a few stains on it .power socket was damaged and hanging off the wall.breakfast was decent but we were always having to ask for the beverages to be filled up as always empty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Many thanks for your recent Trip Advisor review. Your chosen title sums up exactly what you experienced, simply not the best. Feedback is a gift and I have acted swiftly in this regard and my maintenance team have taken this room offline until such a time as all the points raised in your review are resolved. We are constantly seeking to improve and enhance our product, and the room you occupied is scheduled for refurbishment in the coming months. This In no way excuses the standards experienced, for which, please accept my sincere apologies. I do hope that upon your return to the hotel, that I might meet with you to offer my apology in person and also to ensure that as a gesture of my gratitude that I upgrade your room to our new Privilege standard rooms, which have only been open a matter of weeks. your feedback is candid and honest, and has been acted upon by my team. I remain, yours sincerely Ian Gray

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