Hotel - Mercure Newcastle George Washington Hotel Golf & Spa
Mercure Hotel Mercure Hotel

Mercure Newcastle George Washington Hotel Golf & Spa

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3.5/5 933 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Beauty salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf
    • Golf course 18 holes (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's 103 bedrooms offer guests a range of accommodation options including doubles, twins, triples, family rooms and executive rooms. Each room features a range of facilities including complimentary WiFi and 26" flatscreen TV.

  • 125 rooms
  • 103 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air Cooling System
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,016 reviews

Our guest reviews for Mercure Newcastle George Washington Hotel Golf & Spa

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 933 reviews
AccorHotels certified review
Becky Couples - 13/06/2018
« Miss »

Lovely. Room was beautifully furnished and clean. Everything was to a high specification. All staff were friendly and knowledgable we would return and also recommend to friends and family

AccorHotels certified review
Chloe B. Couples - 13/06/2018
« Miss »

There was a queue on check in and felt rushed and hurried through. Comfy bed, clean room. Nice pool and spa area. Breakfast too pricey, didn't see it but you can get a full English for £6 elsewhere. Room was far too hot, window only opens a fraction. Wedding guests shouting and laughing to all hours in the hallway. Struggled to get a taxi back from Newcastle town centre so tried to get someone from the hotel to get us back there and they couldn't get one so we were stranded waiting for another 2 hours in the cold.

AccorHotels certified review
T T. Solo - 12/06/2018
« Very good indeed »

Used as a quick stop over during a tour, I found the hotel extreamly clean and tidy with friendly efficient staff. Great room.

AccorHotels certified review
Joe S. Friends - 12/06/2018
« Room, Breakfast Good. Booking service terrible »

The stay was good. Room etc was nice. Nice breakfast. However when our group of 3 couples arrived expecting 3 rooms and found out of front desk there was only one room. Not 3 it was not good news. If my brother didn’t have friends in Newcastle we would have been in an even worse state as we drove 2+ hours to get there. We were told that it was a problem on booking.com with the rooms needing paid on booking and not upon arrival like we had booked and the same problem had occurred earlier in the day but we made to feel as if it was all our faults, and we’re actually told by a rather unhelpful man on the front desk that this wasn’t an option on booking.com, it was, and we clicked it. Then we weee told that they would call around and try and find another hotel or a local guest house but never heard back from them. Like I stated earlier. Lucky they had friends in Newcastle or 4/6 would have had to drive home after concert. Overall nice hotel. Majorly let down by booking service.

AccorHotels certified review
Anonymous Couples - 12/06/2018
« wrong start, good room »

great place, but the start of the experience was a bit complex, as having shown up to reception after the 14:00 the room was not ready, so I had to wait a couple of hours to have access to the room. when clearly the reservation said room will be available from 14:00.

AccorHotels certified review
Danielle F. Friends - 12/06/2018
« Rooms not available »

We booked 4 rooms and when we arrived to check in at 2pm only 2 of the rooms were available. We were wanting to head into Newcastle at 4pm fortunately we were able to share rooms to get changed, as the other 2 rooms were still not available at 4pm.

AccorHotels certified review
Chris H. Business - 11/06/2018
« Efficent, Friendly Staff, good facilities, good food, what more do you want? »

Great stay combining work and leisure, great staff, relaxed atmosphere, interesting food and good wine list.

AccorHotels certified review
Deborah J. Couples - 11/06/2018
« Lovely hotel , very helpful staff »

The hotel was clean and modern . The beds are very comfortable . The bathroom is modern with a very good shower . The staff are very polite and helpful along with the staff in the restaurant .

AccorHotels certified review
Lorraine R. Couples - 10/06/2018
« Lovely time good hotel will come and stay again »

Fantastic

AccorHotels certified review
M G. Couples - 10/06/2018
« Mr m g. »

Nice

AccorHotels certified review
Mr P. D. Families - 09/06/2018
« Great room great food great facilities »

Came to use the golf course for the second time and as before from booking to leaving we found the hotel very friendly and anything we needed was not a problem all we had to do was ask. Well organised and staff very good and very friendly. Well done keep up the great work. We will be back

AccorHotels certified review
Anonymous Families - 08/06/2018
« Very good »

Overall our stay was excellent wedding venue was very good staff were friendly and very helpful Kirsty was excellent carried the day threw very professionally the only thing we were not impressed with was the breakfast selection there was not enough food in the hot trays at times

AccorHotels certified review
Lesleyanne C. Business - 08/06/2018
« A very pleasant stay »

As always staff extremely helpful and friendly, stay was made even better by being put in one of the privilege rooms which are fabulous ( although the rainshower was extremely frustrating in the morning and i had to shower using the shower attachment and hold it above my head to wash my hair.)

AccorHotels certified review
M. Business - 07/06/2018
« well unexpected and unpleasant »

Well I arrive late and tired. hotel is quite a maze and not so easy to follow directions I received a key which didn't open the door. After getting another one from reception I met someone in the bed sleeping. Hopefully the personn was really relaxed and went well. A member of staff came to pick me up and brought me to a new room (empty this time). I am travelling quite a while, this is the worst experience I had worldwide.

AccorHotels certified review
Johnalexander T. Couples - 06/06/2018
« Very disappointed with the lack of customer care from reception staff. »

On Sunday 16/05/18, at 3:50am, my wife and I were awoken by someone trying to enter our room. This person was given a key to our room by the reception staff, who did not check the customers detail against the room.

AccorHotels certified review
Delia F. Business - 06/06/2018
« Mrs Delia F. »

I received a warm welcome at reception. I was staying overnight and also had a training room booked for the next day. Everything was explained clearly and I checked into my room which was comfortable with a king sized bed. I returned to my car to collect my training bags to place into the training room. I lifted my head from the car and a lovely gentleman called Alex offered to carry my bags and show me to the room in order to set up. The room was a good size for my 11 delegates and set out with everything needed. The next day was training day - I had re-arranged the room the night before to my own set up and was told that they would have done that for me - I should have asked. I was fine with that though as I like to sort the layout myself. Arrival for delegates was lovely - free parking and fresh coffee tea and chocolate cookies. Plenty of refreshment and treats all day, a lovely two course meal at lunch, choice of two meals, nothing too much trouble. Craig looked after us all day and was very attentive as was Rhea who arranged our refreshments and lunch. The air con wasn't quite working right and within a minute of reporting this we got it fixed - thanks for your prompt response on such a hot day, we were very grateful. A lovely situated hotel with great staff which makes all the difference - we even all got a pass to use the swimming pool and gym at the end of the day if we so wished - nice touch! We will definitely look to use this venue again, very recommendable.

AccorHotels certified review
Gordon Couples - 05/06/2018
« Not the most comfortable night. »

Whilst the Hotel was clean and the room well furnished the room was much to hot and as a result we did not have a good rest. Breakfast was enjoyable with a good selection of hot and cold dishes.

TripAdvisor review
Couples - 05/06/2018
« Newcastle city trip »

Large hotel near Golf club. Room very good and spacious. No lift to the first floor. Breakfast room is also big but not a lot of guest so a bit clinical. Food is good although. The Tom Tom has trouble to find is so use the signs, not the Tom Tom. The booking of 150 pound is still not of my bill, not good.

AccorHotels certified review
Garry N. Families - 04/06/2018
« Good quite overnight stay quality breakfast »

My family enjoyed their stay using the gym and pool area and our room was good size and quiet so we were able to have a good nights rest

AccorHotels certified review
Nick Business - 04/06/2018
« Simple clean efficent. »

very good, tidy clean room, decent sound proofing

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