Hotel - Mercure Newcastle George Washington Hotel Golf & Spa
Mercure Hotel Mercure Hotel

Mercure Newcastle George Washington Hotel Golf & Spa

3.5/5 973 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Beauty salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf
    • Golf course 18 holes (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

The hotel's 103 bedrooms offer guests a range of accommodation options including doubles, twins, triples, family rooms and executive rooms. Each room features a range of facilities including complimentary WiFi and 26" flatscreen TV.

  • 125 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 15 family rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 1,126 reviews

Our guest reviews for Mercure Newcastle George Washington Hotel Golf & Spa

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 973 reviews
Ian S. Couples - 12/08/2018 AccorHotels certified review
« Stayed here many times and still great »

Friendly staff, very good room, food and great to walk out on the edge of the golf course. Best of all very quiet for a good nights sleep.

Tom C. Couples - 12/08/2018 AccorHotels certified review
« Very comfortable and good food »

The room was comfortable and reasonably well appointed. We could have done with a bit more hanging space but apart from that the room had plenty of everything else. The shower leaked from the door and somewhere else. We did report it but I don't know if anything was done.

Hs Business - 09/08/2018 AccorHotels certified review
« Good Location, Good quality hotel »

Good stay

Mr M. C. T. Friends - 08/08/2018 AccorHotels certified review
« Mrs »

Hotel it self is good but our short stay was mars by two weddings wish wehard been notified as it was hard to get evening meal as was total full no tables to be had we don’t like eating late at night so we had to go out each night our room was ok for being clean and good beds it was very dark room owing to all trees out side window so it wasn’t pleasant staying in also the truck we had was so long to and back to enterance pluse exit we could not go back too often a as we all four of us are over sixty and not good health it was hard walking our rooms was not not cleaned or change of towels or anything had to ask for beds to be made and that’s all we got. We had been out all day so we were hoping for a rest before having to go out again for meal staff was very good but trying to get breakfast was hard table full of others meal no cup available it was caps we did manage to get a good breakfast on day of leaving which was good I have stayed at your hotels before and not had this problem there were four of us two rooms our room was 149 our freind 145 we were hoping to have a nice break but we came home tired than relaxed

Carleyj Couples - 07/08/2018 AccorHotels certified review
« Amazing weekend »

My partner and I had an amazing weekend here, it was our second stay and we will be booking up again. The staff are extremely welcoming and helpful and the rooms have everything you could need and more!

Mrs F. Couples - 07/08/2018 AccorHotels certified review
« Lovely stay »

We stayed overnight for my friends wedding and the hotel and staff were lovely

Mike Couples - 07/08/2018 AccorHotels certified review
« Very comfortable, good standards, excellent value. »

Attracted by the location, the golf facilities, gym and pool. Conveniently located near to A1 and major routes into Newcastle and Sunderland, just the last mile or so can be difficult to navigate. Golf course, driving range, practice putting and chipping greens all a very high standard with helpful clubhouse staff. Gym is small but well equipped. Swimming pool was much smaller than on-line photo suggested and you have to walk through the gym to get to it. Changing rooms were very hot and humid, ventilation and cooling not up to heatwave conditions. Signs of recent refurbishment with new carpets in public areas and room furnishings in good condition. There were 2 large wedding parties on successive nights during our 3 night stay but there was no disturbance at all. The function rooms were at the opposite end of the hotel although some rooms are closer. Staff were attentive and helpful at all times, rooms were well prepared and maintained. Shower over the bath worked well, good water pressure and temperature control. There was a TV, fridge, kettle, hair dryer, iron and ironing board. The car park is large and laid out to minimise the walking distance to reception. There is a pizza restaurant attached to the hotel but it was very noisy and I couldn't possibly enjoy eating there.

Lynn Couples - 07/08/2018 AccorHotels certified review
« Family Christening »

Excellent

Lynn B. Couples - 06/08/2018 AccorHotels certified review
« Disappointed with service and food »

Well Friday night at 9pm every table was dirty with used dishes and glasses Found it hard to find a seat Next morning breakfast was poor Bacon was dripping in dirty fat , tables with dirty plates and it was a mess The Sunday morning breakfast was not very good Had to ask for plate cups no food ready so had a sandwich I gave stayed in a lot of 4 * hotels Your issues are house keeping staff not trained to clear tables The end of the bar was full of dirty plates and glasses One good thing was the room was lovely but shower was poor flow of water

Anonymous Families - 06/08/2018 AccorHotels certified review
« Brilliant family room would definitely stay again »

Family room was beautifully clean with great air conditioning :) Breakfast was very limited with no fresh orange, water or bread and only 1 member of staff visible to ask, who was busy clearing tables, however they did get refilled eventually. We went swimming which was great with lovely warm water and hair dryers to use in changing rooms ☺. Pool floor very slippy and our niece fell over 3 times, non slip mats would be useful.

Tim M. Families - 06/08/2018 AccorHotels certified review
« Fleeting but fine »

Very easy. We arrived late but were welcomed warmly. Family room was spacious

Amanda Friends - 06/08/2018 AccorHotels certified review
« Fantastic »

Lovely hotel, fab room, bar very nice too and breakfast delicious.

Linda Families - 06/08/2018 AccorHotels certified review
« Fantastic »

Stayed with the hotel because daughter got married there.Ian and Lisa were very supportive and professional all day helping the happy couple family and friends celebrate a wonderful day thanks to everyone.

Alistair Couples - 06/08/2018 AccorHotels certified review
« Lacking in knowledge and care »

Got the room keys early which was very helpful. However to have music blasting next to our room from a party untill well into the AM was not great and nothing much was done to help when I complained to reception. Also while checking out I was forced to pay for my room that I had in fact already paid for when I booked it 3 months earlier. This was only resolved later in the day when they realised their mistake and told me I would be refunded. This has been the case however it still says my £50 deposit plus the extra to pay for the room (£32.26) are pending despite £82.26 being taken and then refunded. So hopefully those other figures are not taken or a complaint will be made.

Martin Business - 06/08/2018 AccorHotels certified review
« Great staff, location ideal & driving range spot-on »

All staff were very polite & professional in their work, the room was clean & comfortable, although a little warm. Great to have a driving range on your door step too.

Lorna C. Families - 06/08/2018 AccorHotels certified review
« Miss Lorna C. »

Apart from the restaurant and breakfasts we really enjoyed the hotel

Dave F. Business - 04/08/2018 AccorHotels certified review

Very nice peaceful , friendly staff.

Paul M. Business - 03/08/2018 AccorHotels certified review
« Excellent hotel »

I use this hotel every time I come up to the north east, the staff are first class and very helpful, the rooms are good with plenty of space to do any work required,

Darren C. Business - 01/08/2018 AccorHotels certified review
« Spot on »

Really helpful friendly staff, very accommodating, I would have no qualms in recommending staying here!

Mrs J. S. Couples - 01/08/2018 AccorHotels certified review
« Not very happy. »

We stayed with you on 28/07/18. We arrived at 2.10pm. Our room wasn't ready when we asked the receptionist when it would be ready she said she didn't know. Her attitude was appalling. We had asked for an early check in when I booked. We had to be ready and out for 3.45pm. The room looked liked it hadn't been hovered from the last guests. At breakfast all the tables were dirty and it wasn't even busy when we arrived. Overall not very happy.

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