Hotel - Mercure Newcastle George Washington Hotel Golf & Spa
Mercure Hotel Mercure Hotel

Mercure Newcastle George Washington Hotel Golf & Spa

4.0/5 1,056 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Beauty salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf
    • Golf course 18 holes (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

The hotel's 103 bedrooms offer guests a range of accommodation options including doubles, twins, triples, family rooms and executive rooms. Each room features a range of facilities including complimentary WiFi and 26" flatscreen TV.

  • 125 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 15 family rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,498 reviews

Our guest reviews for Mercure Newcastle George Washington Hotel Golf & Spa

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,056 reviews
Anonymous Business - 15/03/2019 AccorHotels certified review
« Comfortable and convenient »

Everything met my expectations -was clean and comfortable. Check-in was a pleasant experience with friendly welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela, We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Gray

J. S. Couples - 13/03/2019 AccorHotels certified review
« Weekend away »

Very good Staff excellent nothing any trouble

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph, We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Gray

Laura Couples - 12/03/2019 AccorHotels certified review
« Relaxing »

Receptionist was really friendly and approachable. Disappointing that the Jacuzzi was out of ordered. Rooms comfortable. We had 6 milks in the fridge but 4 had been opened and used.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura, Thanks for your kind commentd regarding our reception team We are grateful. Please accept my apologies and those of my housekeeper Sandra for the mistake made by one of the team in checking the Fridges. We take this valued feedback on board and will make sure we avoid this happening in the future. Kind Regards Ian

Anonymous Couples - 11/03/2019 AccorHotels certified review
« Good »

Personally didn't think much of the lady on reception however the gentleman was fantastic hotel lovely our room was fantastic (just a little to hot) the spa was ok this in my opinion let's the hotel down as it seem like it's just been chucked together and forgot about restaurant food was good but overpriced and breakfast was lovely overall we enjoyed our stay but we were a little disappointed at somethings I have mentioned however we would come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry thanks for your one in sharing your recent review. I take on board your constructive comments and i am pleased that on the whole you enjoyed your stay. It would be a pleasure to meet with if you return to the hotel. Kind regards Ian

Anonymous Families - 10/03/2019 AccorHotels certified review
« Miss »

Lovely hotel and we had a wonderful stay with you

Our hotel has responded to the review
Our hotel has responded to the review

Dear ti5280 thanks for your lovely comments - come back and see s again soon. best wishes Ian

Alistair Business - 10/03/2019 AccorHotels certified review

Always enjoy staying with you. The hotel is spotlessly clean, warm and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alistair thanks a million for such a lovely review,we always enjoy welcoming you to the hotel. kind regards Ian

David H. Business - 05/03/2019 AccorHotels certified review
« Very comfortable rooms with excellent staff and very good food. »

Excellent. I visited for a national archery conference. The room was very comfortable, clean tidy and well appointed, the bed was very comfy, and I had a good nights sleep. The staff were very helpful and friendly. The breakfast was very good with a wide range of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian

David B. Solo - 05/03/2019 AccorHotels certified review
« Mr David B. »

My only negative was the shower. A fixed head doesn’t cater for anyone over 6 foot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David thanks very much for your positive review. tanks also for your constructive feedback regarding the shower - i will be sure to review this with my property team. I hope to welcome you back in the near future. regards Ian

Daniel B. Couples - 04/03/2019 AccorHotels certified review
« Excellent weekend »

Everything about this stay was excellent, from the staff to the room, we thoroughly enjoyed our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel , We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian

Nathan H. Business - 04/03/2019 AccorHotels certified review
« Suitable »

Facilities are fine, service grand as always. Unfortunately room although comfortable had no heating, radiator control was U/S. Bathroom fixtures also loose.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathan thank you or your feedback, i am grateful. I will look into and rectify the maintenance issues you kindly highlighted. we appreciate you time in sharing this with us. Kind regards Ian

Andrew F. Business - 04/03/2019 AccorHotels certified review
« Great location, shame about the maintenance. »

The hotel and facilities were great, but the tv remote was held together by sticking tape, I was woken at 6am by someone making a hit drink in the adjoining room (walls that thin), and was a bit of a Krypton factor challenge to turn off the lights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, thanks for your time in sharing some constructive feedback with me. I will attend to the points raised with urgency. Kind regards Ian

Ryan D. Business - 01/03/2019 AccorHotels certified review
« As expected »

Stayed here a number of times for business. Staff great. Some rooms a little tired but functional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan Mr D., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I agree regarding the age of a number of our rooms and we are once again investing in these in the coming year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ian Gray

Steve Business - 28/02/2019 AccorHotels certified review
« Relaxing »

Welcoming , very warm room and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, thanks for your recent review, we are delighted that you enjoyed your stay with us. we look forward to welcoming you back soon. best wishes Ian

Mr B. Business - 27/02/2019 AccorHotels certified review
« Mr B. »

My stay was excellent the room was superb and spacious all staff were polite and promoted the hotel in a professional manner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony , We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian

Anonymous Couples - 26/02/2019 AccorHotels certified review
« Very nice hotel and staff »

Hotel was lovely and good value. Staff very friendly. Two things that were not great, could not turn lamp on on bedside table as switch was behind bed and there was toe nail clippings on the carpet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dee, i am very grateful of your time in dating your feedback and of your very positive comments regarding the hotel and team. Please accept my sincere apologies for the shortcomings with housekeeping on this occasion; my housekeeper Sandra has asked to be associated with my apologies and for bringing this to our attention. I hope we are able to welcome you back in the near future. kind regards Ian

David D. Families - 26/02/2019 AccorHotels certified review
« It was lovely »

We really enjoyed staying here Saturday & Sunday night with our 4 children they really enjoyed it. The breakfast was beautiful with plenty of choice and the spa bath and swimming area is nice and relaxing too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave, what a lively review for the team to read, and my sincere thanks for the time you have taken to share this with me. We look forward to welcoming you back. Kind regards Ian

Anonymous Business - 26/02/2019 AccorHotels certified review
« Comfortable but dated and needing some TLC »

The room was comfortable but dated. The bathroom functional but again in need of updating. The bottom of the bath showed signs of prolonged wear. No air conditioning in a very warm room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, thank you so much for your feedback we are very grateful of your time and comments. We are very much in the same page regarding refurbishment, and we are refurbishing our rooms in sections and will continue to do so until all rooms are to the same standard. we have recently opened 25 new rooms that reflect the standard we aim to achieve throughout. I would be delighted to offer you a complimentary upgrade to one of our privilege rooms the next time you are in the area to display your he direction the hotel is moving towards. kind regards Ian

Sarah W. Families - 24/02/2019 AccorHotels certified review
« Relaxing weekend break »

Rooms clean breakfast very tasty pool area was nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah thanks so much for your lovely review, come back and see us soon. many thanks ian

Tracy M. Couples - 24/02/2019 AccorHotels certified review
« Amazing »

Amazing, food fab, staff great

Our hotel has responded to the review
Our hotel has responded to the review

dear Tracy thanks so much for your lovely comments. Come back and see us again soon. regards Ian

Vivianne M. Business - 23/02/2019 AccorHotels certified review
« Relaxing stay worth a second visit »

This is a lovely hotel clean with great amenities- for a golf hotel surprised there are no sport channels on the tv in the rooms. Bathrooms are big and extremely clean —overall very happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vivianne, thanks a million for such a lovely review - we look forward to welcoming you back regards Ian

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