Hotel - Novotel Nanjing East Suning
Novotel Hotel Novotel Hotel

Novotel Nanjing East Suning Hotel

4.5/5 212 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • NANJING LUKOU INTL
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Table tennis (Paying)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 335 rooms
  • 17 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Printer
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 3,429 reviews

Our guest reviews for Novotel Nanjing East Suning

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 212 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ross Z. Business - 28/09/2018 AccorHotels certified review
« Clean and convienent. »

The complete environment was nice, clean in general. Catering(breakfast) is satisfied with variable choices. Gym facilities were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chun Jian Z., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Nanjing East Suning

Dan Business - 17/09/2018 AccorHotels certified review
« Very comfortable business hotel with great rooms and a fabulous breakfast buffet. I would stay there again. »

I was made to feel very welcome. The team are very efficient . The rooms are clean and are of a nice design. The breakfast is awesome. Fabulous choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Michael M., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Nanjing East Suning

Myra Business - 10/09/2018 AccorHotels certified review

smart service team, the room is clean and tidy. thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} N., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Nanjing East Suning

Anonymous Business - 28/08/2018 AccorHotels certified review
« Comfortable and convenient hotel. »

The rooms were clean and comfortable. The shuttle to work was convenient and reliable. The keys for the rooms were unreliable, but the service to fix that was fantastic. Overall and good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marina J., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Nanjing East Suning

Saprina Families - 27/08/2018 AccorHotels certified review
« very good »

We have a good experience here. The hotel is clean,and the staff is friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hao L., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Nanjing East Suning

L Business - 17/08/2018 AccorHotels certified review
« very good »

The hotel is nice, room is spacious, staff are friendly. The food in Chinese Restaurant is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lei P., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Nanjing East Suning

Y. W. (. Business - 23/07/2018 AccorHotels certified review
« Good »

Fast check in and out Receptionist is professional Environment friendly Polite and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wei Hao Y., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amanda D. Business - 16/07/2018 AccorHotels certified review
« Excellent »

As a renown brand around the world , Novotel Nanjing East Suning shows the hospitality above the benchmark. With the Cleaning guest rooms, attentive FD service and a great selection of breakfast, I would like give 5 stars.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的戴女士: 感谢惠赐有关下榻南京玄武苏宁诺富特酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 刘雯女士 总经理

Susie Business - 26/06/2018 AccorHotels certified review
« Beyond Expectation »

Very warm welcome from the receptionist. Quick reaction and good service and surprisingly welcome gift.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的吕小姐: 感谢惠赐有关下榻南京玄武苏宁诺富特酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

Bijesh A. Business - 24/06/2018 AccorHotels certified review
« Fantabulous »

Standout hotel for a perfect Chinese hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bijesh A., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Xi Q. Business - 18/05/2018 AccorHotels certified review
« satisfied for business for business travel »

clean environment and friendly service, the robot for room service is very interesting although didn't have chance to try it. Some evenings there were noises outside rooms, not sure whether it was made from some other guests.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的乔先生: 感谢惠赐有关下榻南京玄武苏宁诺富特酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 刘雯女士 总经理

Angela Couples - 15/05/2018 AccorHotels certified review
« Spacious and relax »

This is a new hotel with good facility. Rooms are clean and big with a balcony. The swimming pool is big too. Staff are friendly and we enjoy the stay. Subway is only 5 minutes walk away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lai Wah Angela N., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Timothy M. Business - 01/05/2018 AccorHotels certified review
« Clean & Tidy »

As a corporate hotel of Suning, the hotel offered quality service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kam Wah M., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paul Business - 29/04/2018 AccorHotels certified review
« very nice in everyway - very clean and of top quality furnishings »

very nice in every-way - very clean and of top quality furnishings

Our hotel has responded to the review
Our hotel has responded to the review

Dear paul raymond s., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 29/04/2018 AccorHotels certified review

very good,nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear James Clarry N., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Friends - 24/04/2018 AccorHotels certified review

This is my third time in NJ, and also the third time stayed with nOVOTEL. Expect for the location, the service is what wins my heart! ! Every time when I want to ask something, it seems he already knew my thoughts before I speak it out! Amazing!Breakfast is nice full of the kinds,wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mao Sheng Z., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Yicheng Y. Couples - 24/04/2018 AccorHotels certified review
« very good! »

very quiet and comfortable,the service is so polite,make me and my wife so happy

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的杨先生: 感谢惠赐有关下榻南京玄武苏宁诺富特酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 刘雯女士 总经理

Anonymous Business - 24/04/2018 AccorHotels certified review
« good service »

special thanks the canteen manger Miss ..can't remember, while we didn't know where should we go for dinner, she came to us with sweet smile and invite us to go to hotel restaurant, and give discount. later on ,one member received birthday cake at room with big surprise. that's momnet of feeling like at home. so warm and kind. well done!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bao Li L., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 19/04/2018 AccorHotels certified review

Breakfast is delicious ,beautiful swimming pool, nice staff from reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Han Soo K., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Nanjing East Suning

Ian W. Families - 09/04/2018 AccorHotels certified review
« Overall a good stay. »

We had a good stay, rooms are good, food was amazing and staff were helpful. I would like to mention a staff member named Sunny, she was on duty for the buffet dinner and she is an amazing person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian W., We very much appreciate your comments regarding your stay at the Novotel Nanjing East Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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