Hotel - Novotel Nanjing East Suning
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Nanjing East Suning Hotel

9 Suning Road  Xuanwu District  Jiangsu Province 
210042  NANJING
CHINA

128 reviews
TripAdvisor Rating Based on 128 reviews
See rates
Best price guarantee
From
From 384.91 CNY Non member rate
From 384.91 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • NANJING LUKOU INTL
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Table tennis (Paying)

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 335 rooms
  • 17 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Printer
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 2,235 reviews

Our guest reviews for Novotel Nanjing East Suning

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 128 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 13/08/2017

Pleasant experience with friendly staff.

AccorHotels certified review
Anonymous Friends - 23/07/2017

Wonderful stay nice service good hotel

AccorHotels certified review
Anonymous Business - 29/06/2017

Excellent Service

AccorHotels certified review
G. R. Business - 26/06/2017
« Nice stay. will recommend it to my friends. »

Clean,comfy,nice.

AccorHotels certified review
Anonymous Business - 19/06/2017

Helpful for for reception and firendness.It was so cool while enter the lobby,Excellent!

AccorHotels certified review
Anonymous Friends - 24/05/2017

staff was so nice. room was clean

AccorHotels certified review
Anonymous Business - 05/05/2017

good

AccorHotels certified review
Anonymous Business - 01/05/2017

house keeping zhang xia help me a lot .

AccorHotels certified review
Anonymous Business - 28/04/2017

Nice room wiht big balcony. It has been wodnerful experience during my stay in the hotel.

AccorHotels certified review
Anonymous Business - 27/04/2017

Extraordinary, enjoyfull

AccorHotels certified review
Anonymous Solo - 18/04/2017

I need to admit that I am a hotelier myself. Therefore please forgive the Maybe overcritical review. Experience overall was good. Checkin was efficient so was the checkout both within 5minutes. Priority lane for members was not serviced during checkout so that I had to wait in line with others. A little strange for a loyalty "priority" program especially if 2 GROs are not overly busy with guest but looking at filing some papers. Housekeeping: clean efficient and friendly. Very much appreciated. Restaurant service in Chinese restaurant was terrible. Seating was not taken care of, resulting in 3pax standing in the middle of the restaurant for 2minutes surrounded and well acknowledged by non acting waiters until trying my broken Chinese. When serving a main, the plate was simply put on top of the bread plate instead of removing the previous. Food itself is very good though. Complements to the chef. SPA, clean, nice interiors, but clearly lack of training of the therapists which is the main point of going to a SPA. Breakfast was good when I had a look very early but when finally going for breakfast after a run in the surrounding area (very nice in comparison to downtown), the breakfast setup was quite messy and the tables not refreshed in time. Maybe a Group had its Breakfsst just in between. The overall pricing is in the upper range for the offered service level, but if you are looking for a clean comfortable room with fast internet outside the city center Novotel is a great choice. Again this is a review of a fellow hotelier and maybe a little over critic. The overall score of 7/10 is deserved but the mentioned points should be addressed internally to get my 8 or 9 next time. With best regards, Stephen

AccorHotels certified review
Anonymous Business - 31/03/2017

I had a bad experience which I can't open Safe Box in my room. So, I felt be embarrassed.

AccorHotels certified review
Anonymous Business - 20/03/2017

room is good and comfortable. It's not in town but easy to get a taxi. Better to have at least one convenience store nearby.

AccorHotels certified review
Anonymous Business - 18/03/2017

Had to switch to another hotel, as there was no acceptable room at our hotel due to a power outage.

AccorHotels certified review
Anonymous Business - 14/03/2017

It was a lovely and enjoyable stay. I would definitely consider returning in future. The rooms were spacious and the staff were all very friendly and helpful. The only thing is the location is not convenient and there are no shops within walking distance.

AccorHotels certified review
Anonymous Business - 13/03/2017

Very nice hotel and very friendly staffs and environment. Staff speaks and understand English which is a plus especially for foreigners like me who don't speaks and understand Chinese.

AccorHotels certified review
Anonymous Business - 13/03/2017

highly dissatisfying stay - internet access was weak and unreliable, room service was inaccurate on multiple occasions, room temp was unable to be regulated.

AccorHotels certified review
Anonymous Business - 13/03/2017

I was very impressed with the hotel. I did have some challenges with communication with the front desk.

AccorHotels certified review
Anonymous Business - 09/03/2017

wrongly booked by my colleagues, but reception lady give me warmly help and let me have one night, thanks.

AccorHotels certified review
Anonymous Business - 27/02/2017

Generally ok with the room in good condition and housekeeping promptly done. However, I faced the following situations which further improvement was needed. I have asked for a wheatbuck pillow but it came without a pillow cover, which I had to pull off from existing pillow in the room. Nevertheless, the pillow was sent to the room promptly. Requested for breakfast reservation the day before due to early check-out at 5 plus in the morning, but nothing was ready at the stated time. Experienced 15 minutes delay in my departure to the airport. New staff in Premier lounge did not know how to prepare latte and on another day another staff prepared latte that was not warm because milk used was cold. Needs to enhance training in staffs.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 384.91 CNY Non member rate
From 384.91 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 1.5 km Sofitel Nanjing Zhongshan Golf Suning
Sofitel Nanjing Zhongshan Golf Suning Hotel
From
From 637.50 CNY Non member rate
From 637.50 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 11 km Hanting Nanjing Hunan Rd.
Hanting Nanjing Hunan Rd.
From
From 170.00 CNY Non member rate
From 170.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 11 km Novotel Nanjing Central Suning
Novotel Nanjing Central Suning Hotel
From
From 436.50 CNY Non member rate
From 436.50 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 11 km Ji Nanjing Xinjiekou
Ji Nanjing Xinjiekou
From
From 322.00 CNY Non member rate
From 322.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in NANJING
See rates