Hotel - Pullman Wuxi New Lake
Pullman Hotel Pullman Hotel

Pullman Wuxi New Lake Hotel

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4.5/5 195 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditioning with individual remote
  • Reception open 24 hours a day
  • Shoe shine machine  (Nearby)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 404 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Wide work desk
    • Telephone in bathroom
    • Air conditioning with individual remote
    • Satellite and cable television offering a wide range of channels
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,089 reviews

Our guest reviews for Pullman Wuxi New Lake

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 195 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
C. K. L. B. Business - 26/11/2017

NO fridge in the room

AccorHotels certified review
Fred Business - 20/11/2017
« Comfortable facility, but isolated location »

The hotel facilities are in great condition, and service was generally friendly. The breakfast buffet was quite nice (though they could benefit from a fresh juice bar, like the one at the sister facility in Ho Chi Minh City), and dinner options were decent. The biggest drawback is the hotel's location, in a new business district that almost entirely shuts down at night.

AccorHotels certified review
Gloria Business - 19/11/2017
« Not an hogh level hotel »

Dirty room: on the small table in front of the window are evident traces of a organic (???) substance (already dry, probably ) that gives evidence of the superfical level of cleaning. Dirty moquettes. In the restaurant the staff doesn't speak english. Totally unacceptable in an interantional hotel specially becuase I'm vegetaria and they were not able to understand that I don't eat meat or fish and the brought 2 different dishes with meat and fish. Totally disappointing

AccorHotels certified review
Chee K. L. Business - 13/11/2017
« great amenities but a little far from city center »

Room for improvement for quality of food served (room service) Disappointment for non-operational bar

AccorHotels certified review
Davidd Families - 07/11/2017
« Perfect hotel for a qiuet Getaway »

Nice breakfast, Lounge good, Quiet room, and Swiming pool at goo temperature Nie relax week end

AccorHotels certified review
Tp Business - 03/11/2017
« Great service »

Room is clean and big

AccorHotels certified review
Wayne D. Business - 29/10/2017
« Great service great hotel »

From checking on the executive floor to early morning check out it was a fantastic stay service was excellent

AccorHotels certified review
T Business - 27/10/2017

Will make anyone not want to come back

AccorHotels certified review
柏. Business - 20/10/2017
« Very Good »

THrough SIEMENS HRS System

AccorHotels certified review
Anonymous Families - 06/10/2017
« Good hotel but checkin process was very unpleasant »

Had to wait nearly 45 minutes for our hotel room. We booked two rooms and neither was available when we arrived at 3pm, we had to wait 20 mins for the first room and 45 minutes later we got our second room, and this is after i complained heavily to hotel staff. We had a two year old and she was fussy during the wait. The hotel itself was great, but poor service certainly made us unhappy.

AccorHotels certified review
Per L. Business - 02/10/2017
« superb »

As I stay in Wuxi so often I always feel very wellcome and is given a very good service over all

AccorHotels certified review
Anonymous Business - 23/09/2017

The day we check in hotel's wifi was broken. We stay two nights in Pullman, but our room key was made one day access.

AccorHotels certified review
Stig H. Business - 13/09/2017
« Nothing to eat »

The room was good the checkin Good. But it's the first time I stay at a 5 star hotel and not are able to get ANYTHING to eat in the ivening exept wats in the minibar.

AccorHotels certified review
Raymond N. Friends - 11/09/2017
« a great place to stay »

the room was great, everything was good. The only disappointment is the breakfast egg station. The chef cant cook a proper egg. suggest head chef to train their cooks before putting them on the station serving client.

AccorHotels certified review
David Business - 01/09/2017
« A good hptel »

A good comfortable, clean hotel.

AccorHotels certified review
Emily C. Friends - 22/08/2017
« Very great experience stay in this hotel. »

Hotel facility is good and service is outstanding, specially front desk staff Ms Jessie is very kind and helpful. Your hotel will be proud of having this kind staff.

AccorHotels certified review
Kobe_81 Business - 20/08/2017
« Nice hotel, good facility. »

Although the location of hotel is not so good for tour, for business travel, it's not a big issue. As most of the time, I am not in hotel. The facility is quite new and well maintained. I also experienced lobby bar with other friends. The drinks are quite good. I recommend guests enjoy the drinks there. I received welcome letter from GM of the hotel as Le Accor gold member, reminding me I was upgraded to executive room and can enjoy happy hour, executive meeting room 1 hour etc. However when I checked in at front desk, I was told that although I am in executive floor, but I am not able to use executive lounge. It's confusion. Anyway, I have no time to enjoy executive lounge. That's why I give them 9 point, not 10.

AccorHotels certified review
Kevin L. Families - 24/07/2017
« suggestions »

1. when i finally checked out, i did not benefit from the privilege. Although hotel had special counters for the high-end customers, it only served by queued customers because of the amounts of customers. 2. when i checked in, the staff did not provide any welcome drinking unless i asked him.

AccorHotels certified review
Wayne D. Business - 07/07/2017
« Another great stay at the Pullman Wuxi »

Excellent service font desk, executive club, restaurant, spa. All very good

AccorHotels certified review
Iain C. Business - 07/07/2017
« Clean hotel shame that the smoking ban wasn't enforced »

Overall very good apart from someone had been smoking in my room previously

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