Hotel - Pullman Wuxi New Lake
Pullman Hotel Pullman Hotel

Pullman Wuxi New Lake Hotel

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4.5/5 188 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine  (Nearby)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 404 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Wide work desk
    • Telephone in bathroom
    • Air conditioning with individual remote
    • Satellite and cable television offering a wide range of channels
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 976 reviews

Our guest reviews for Pullman Wuxi New Lake

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 188 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 06/10/2017
« Good hotel but checkin process was very unpleasant »

Had to wait nearly 45 minutes for our hotel room. We booked two rooms and neither was available when we arrived at 3pm, we had to wait 20 mins for the first room and 45 minutes later we got our second room, and this is after i complained heavily to hotel staff. We had a two year old and she was fussy during the wait. The hotel itself was great, but poor service certainly made us unhappy.

AccorHotels certified review
Per L. Business - 02/10/2017
« superb »

As I stay in Wuxi so often I always feel very wellcome and is given a very good service over all

AccorHotels certified review
Anonymous Business - 23/09/2017

The day we check in hotel's wifi was broken. We stay two nights in Pullman, but our room key was made one day access.

AccorHotels certified review
Stig H. Business - 13/09/2017
« Nothing to eat »

The room was good the checkin Good. But it's the first time I stay at a 5 star hotel and not are able to get ANYTHING to eat in the ivening exept wats in the minibar.

AccorHotels certified review
Raymond N. Friends - 11/09/2017
« a great place to stay »

the room was great, everything was good. The only disappointment is the breakfast egg station. The chef cant cook a proper egg. suggest head chef to train their cooks before putting them on the station serving client.

AccorHotels certified review
David Business - 01/09/2017
« A good hptel »

A good comfortable, clean hotel.

AccorHotels certified review
Emily C. Friends - 22/08/2017
« Very great experience stay in this hotel. »

Hotel facility is good and service is outstanding, specially front desk staff Ms Jessie is very kind and helpful. Your hotel will be proud of having this kind staff.

AccorHotels certified review
Kobe_81 Business - 20/08/2017
« Nice hotel, good facility. »

Although the location of hotel is not so good for tour, for business travel, it's not a big issue. As most of the time, I am not in hotel. The facility is quite new and well maintained. I also experienced lobby bar with other friends. The drinks are quite good. I recommend guests enjoy the drinks there. I received welcome letter from GM of the hotel as Le Accor gold member, reminding me I was upgraded to executive room and can enjoy happy hour, executive meeting room 1 hour etc. However when I checked in at front desk, I was told that although I am in executive floor, but I am not able to use executive lounge. It's confusion. Anyway, I have no time to enjoy executive lounge. That's why I give them 9 point, not 10.

AccorHotels certified review
Kevin L. Families - 24/07/2017
« suggestions »

1. when i finally checked out, i did not benefit from the privilege. Although hotel had special counters for the high-end customers, it only served by queued customers because of the amounts of customers. 2. when i checked in, the staff did not provide any welcome drinking unless i asked him.

AccorHotels certified review
Wayne D. Business - 07/07/2017
« Another great stay at the Pullman Wuxi »

Excellent service font desk, executive club, restaurant, spa. All very good

AccorHotels certified review
Iain C. Business - 07/07/2017
« Clean hotel shame that the smoking ban wasn't enforced »

Overall very good apart from someone had been smoking in my room previously

AccorHotels certified review
Fernando B. Business - 03/07/2017
« I will come back for sure. »

Hello Everyone, First of all it was great to stay in your premises. For me i found this very comforting especially on the staff, most likely on the Lounge we have great discussion. I really like my stay and coming back is not a question. Best Regards, B.

AccorHotels certified review
刘. Business - 26/06/2017
« clean, good in sound insulation. »

The reception desk was polite, warm and thoughtful. The room is clean and tidy, and the bed, table and sofa are in order. And bathroom design is very good, very large bath, very comfortable. The room was particularly soundproof and barely heard sounds outside the room. All in all, it was a wonderful experience.

AccorHotels certified review
Eng-koh N. Business - 23/06/2017
« Arrangements for taxi to Pudong Airport was disappointing at your Front Desk. Your Conceirge could not communicate in English. »

Restaurant & Food variety was limited.

AccorHotels certified review
O. Y. K. Business - 23/06/2017
« Hotel are good but texi... »

Service desk and upfront staff keep promoting outsite texi while Pullman got nice limosine. We are 3 pax with laugage and keep insisting us for two outsite texi. After keep insisting need bigger car or hotel texi (2.4L or 2.0L) and finally we get it but a bit late. Luckily your driver are good and rush safely reach airport. O. Yean K.- Malaysia

AccorHotels certified review
Roger Couples - 20/06/2017
« good hotel facilities and good service, helpful and friendly staff »

the hotel is very nice and staff are very friendly and helpful especially the one (sorry i didn't remember the name) in the lounge and the lounge is perfect because it also provides some hot food during the happy hour. I think the only issue i should raise is that I still need to wait a considerable long time at the front desk for checkin even I have already checked in online and the check-out is even slower

AccorHotels certified review
Renata Business - 16/06/2017
« Good in terms of everything »

Staff were very nice and kind! very helpful and professional.

AccorHotels certified review
Qinghe Z. Business - 12/06/2017
« Satisfaction for all service »

Better

AccorHotels certified review
Hmh Business - 04/06/2017
« Enjoyable services and facilities »

It is pleasant and will be recommending friends to stay.

AccorHotels certified review
Per L. Business - 22/05/2017
« superb »

Pleaseant personnel, large spacy rooms, good service

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