Hotel - ibis Bali Kuta
section.presentation.hotel.accorhotels
Ibis Hotel Hotel

ibis Bali Kuta Hotel

Jl Raya Kuta No 77  Kuta, Bali 
80361  KUTA
INDONESIA

408 reviews
TripAdvisor Rating Based on 408 reviews
See rates
Best price guarantee
From
From 329463.00 IDR Non member rate
From 329463.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Fitness centre
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • NGURAH RAI AIRPORT (Paying)
    • NGURAH RAI AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-12:00
    • Opening hours : Week-end 12:00-12:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At ibis, we do everything to make sure you feel at home and sleep like a baby.Spacious, welcoming and modern rooms, comfortable bedding, bathroom or services equipment. The ibis room has everything, that's for sure.

  • 156 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Bali Kuta

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 408 reviews
TripAdvisor review
Friends getaway - 27/05/2017
« Great location »

Near the airport and the famous beach Kuta.. surrounding there is a lot of good food such Lao Ta , they have the best porridge in town. Beside the food we can reach the shopping store such as Krisna , Joger anf many more..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Firstly, we would like to thank you for your loyalty to Accor as you were our valuable silver member. We very much appreciate your comments regarding your stay at the ibis Bali Kuta. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards,

TripAdvisor review
Solo travel - 24/04/2017
« Economy Hotel with Outstanding Services »

Friendly and Humble Staff are good points from this hotel. Strategic location, near airport is another positive point. Don't worry be hungry, the hotel surrounding with Minimarket, Restaurant, Cafe, even Food Stall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for taking your time in sharing this stay experience toward us. It was always a pleasure to read another pleasant stay experience for our guest. Indeed we are located strategically near to the airport and many culinary places for those who loves doing culinary tourism. Please do not hesitate to drop us an email should you would like to arrange your accommodation for your next trip. We will be more than happy havong nother opportunity to serve you with another pleasant stay with us. Looking forward to welcoming you back at the soonest. Regards,

TripAdvisor review
Solo travel - 07/04/2017
« Transit Hotel »

I booked the hotel for my 84 year old aunt with an airport pick up and breakfast package. The staff were very attentive and took a very good care of her, however, I had a little bit disappointment in regard to the paid breakfast. My aunt wasn't offered the breakfast, although she wasn't fuss about it, but it would be appreciated if she was offered as it was included in the booking. Booked for two nights but stayed for around 15 hours only. On the way back, the hotel provided an airport transfer for Rp.65000. Overall, it's a good airport hotel and I would like to thank you all staff who looked after my aunt on the day she stayed. I will send my aunt there again in October 2017.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for taking your time in sharing your aunt's stay experience. It was always a pleasure to assisting your family stay and make their stay experience as expected. It has come to our attention regarding unoffered breakfast during your aunt's stay. We will do share it through all of the team and ensure it won't happen again in your aunt's next stay. Please do not hesitate in drop us a direct email for any queries or assistance for you and your family's next stay. We will be more than happy in welcoming back again and ensure their stay as pleasant as before. Regards,

TripAdvisor review
Solo travel - 14/01/2017
« Nice mid scale hotel »

It was my first time visit to this hotel. Nice and clean hotel with value for money. They gave me really nice welcoming gesture by setting a plate of fruits and welcome letter. I know that they have gym as their facilities, but when I came to their hotel, I can't use it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Firstly we would like to thank you for being Accor loyal guest. Glad to read that you were impressed with our team hospitality. It has come to our attention that you could not enjoying our gym facilities. Kindly advise us in detail through our direct email if you might have any issue that dissatisfy you in regard of particular facilities mentioned. It will be our pleasure to have another opportunity of serving you better at the nearest future. Please drop us an email to notify us of your future visit. Regards,

TripAdvisor review
alfiandia2015 Family - 20/12/2016
« Room spacious, nice hotel »

Book for family group during our holiday. Love this hotel. We got rooms on third level the air not very good smell of smell, maybe we should rqst not smoking floor but Room are spacious, clean. Locations is good you can easily find any kind foods. Souvenir. B'fast is great. Staff also friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Our appreciation for the time that you have taken during share this stay experience. Really glad to read that you were enjoying your stay experience overall especially for our clean room and impressed with our breakfast also our team hospitality. We have noted for the bad smell that you found which surely not as our standard. We will share this through our team in regard of taking immediate corrective actions. Once again thank you for your feedback and hopefully we could to have another opportunity in serving you with another pleasant stay or even better at the nearest future. Regards,

TripAdvisor review
Friends getaway - 30/10/2016
« The hotel was good close to airport and krisna oleh oleh bali.the room is clean and confirtable and reasonable price »

The room is good and more confortable and reasonable price to stay.i love it to stay there due to close to airport and easy to go to kuta and close to famous of chinese restaurant in front of hotel.amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the ibis Bali Kuta. It is always a pleasure to receive positive feedback. We will share your comments with our team. Surely that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards,

TripAdvisor review
Solo travel - 20/09/2016
« Good location and service »

Near airport if you have early flight from Denpasar. Its very convenience to take Taxi there. If you want to go Kuta also near here, by taxi around 10 minute, but there always has traffic jam. Good service and location, next time will come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for staying with us. It is a pleasure to hear your satisfaction on our services and strategic location. Indeed our location is very near with airport and many tourist attraction which very suitable for business/leisure trip. Hopefully you would come back again in the near future and experience another great stay with us... Thank you for sharing... Regards,

TripAdvisor review
Natzh D Family - 08/09/2016
« NIce Hotel, Low Price, Near Airport »

Located in the main road from the airport to Kuta, only need around 10-15 minutes drive from airport. The room is clean, with a good choice of food. A good choice for business trip, or transit purpose..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for the time that you have taken during share this stay experience. Very glad to read that you were enjoying our prime location that near to many attractive destinations for shopping and eat also only 10-15 minutes drive to the airport. Indeed ibis Bali Kuta is very suitable for business or even leisure trip.. Please do not hesitate in returning back. It will be our pleasure in assuring your another pleasant stay with us.. Looking forward to welcoming you back in your next visit. Regards,

TripAdvisor review
Couples - 28/08/2016
« Friendly Staff »

Staff were very attentive and replied to my emails very quickly regarding airport pick up. My partner and I only stayed one night but room was clean and good value for money close to the airport which was good as we flew in at 1am they also have 24 hour check in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amy H, Thank you for staying with us... I am very happy to read your positive review. I shall surely pass your comment to the team as this will serve them as an encouragement to always deliver an excellent service to our guests. I wish to welcome you back soon at our hotel. Thank you again for sharing your experience. Cordially,

TripAdvisor review
pascalgunawan Business - 27/06/2016
« Good location for business trip »

Honestly, didn't quite have a chance to explore the hotel. Was on a business trip. Check-in was ok. But check-out early in the next morning. The room is small, but ok for Ibis standard. Excellent location if you are on a business trip. Had complimentary late check-out until 17.00, which was a huge help, since I personally had to leave early in the morning, and leave my friend alone with nothing to do because he was on the evening flight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear pascalgunawan, Thank you for staying with us. It is a pleasure to hear your satisfaction on the room and services. Being a Le Club Accor Hotels member is really beneficial as you could enjoy a lot of benefits such as complimentary late check out or complimentary early check in and room upgrade. I hope you would come back again in the near future and experience another great stay with us... Thank you for sharing... Cordially,

TripAdvisor review
Business - 01/05/2016
« Good location but breakfast is not very appetizing »

Good location and like the simplicity. But breakfast is not very appetizing.. Bathroom is small and you need to check the water quality. The water came out for the toilet is smelly. If you are using recycled water for toilet, check the sewage treatment system.. And either you are cutting cost or you don't have standard of when you need to change your towel..it is quite wear and tear.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra3389, It is a pleasure to receive a positive review. I am glad you like our location and the simplicity of our design. Our room is indeed very ergonomic and comfortable for our guests. I thank you for your comments for improvement and please rest assure that on your next visit you will experience a pleasant stay with us. Cordially,

TripAdvisor review
Friends getaway - 12/03/2016
« how many times do I need to receive my invoice? »

i stayed in Feb 2016 for 3 nights and the slow check-in was really unpleasant after a long trip from Ubud at a raining day. everything was fine after that as we didnt ask for anything extra from the hotel. however, when i checked out the hotel, the staff didnt give me the invoice as most accor hotels email invoice after check out. but it didnt happen this time... it is wired that nobody replied me when I emailed to request my invoice. what is wrong with your management?

Our hotel has responded to the review
Our hotel has responded to the review

Dear HL29guy, Thank you for staying with us and it is a pleasure to receive a positive feedback from you. It is very unfortunate that you had shortcoming through out your stay due to the hotel experienced a technical problem for nearly 14 days and has caused the system was not functioning properly. This was the reason why you could not receive your invoice upon check out at timely manner. We have resolved this problem and please rest assure appropriate actions have been done to avoid future occurrence. Please let me know to gm@ibisbalikuta.com should you haven't received your invoice until now. I hope you would come back again to stay with us in the near future... Cordially,

TripAdvisor review
Family - 31/01/2016
« Great GM »

I have stayed at Ibis Kuta many times before, but there was a pleasant surprise on my last stay when I was met by Ibu Dian the GM. She was very attentive, and was on hand to make my stay comfortable. She even let me and family have an upgrade room. A fruit basket was a very nice touch too. Wonderful !

Our hotel has responded to the review
Our hotel has responded to the review

Dear ruddisuparman, It is a great pleasure to receive your review. I am happy to know that Ibu Dian - our Guest Service Manager has gone beyond the miles to make your stay comfortable. I will surely pass your comment and I am sure this will encourage her and all the team to always provide an excellent service to our guests and surprise them at all times. I wish to personally welcome you in the near future and experience another great stay with us...! Cordially,

TripAdvisor review
Family - 18/01/2016
« Stop Over Before Flight »

So far, the Ibis Kuta has never disappointed us. We use this hotel as a transit hotel as it is located close to the airport. The airport pick up service was also available (Rp. 50k/car). The room was compact but clean. The bed was very comfortable. It is value for money. There are plenty of food choices and several convenience store nearby the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Love_TravellingFam, It is truly a pleasure reading your review. I am very happy to know that you have been always satisfied with your stay with us. Our hotel is indeed near to the airport and airport transfer is ready 24 hours for our guests. The room is ergonomic and the bed will surely pamper you... Thank you for being loyal to us and I wish to personally welcome you in the near future. Cordially,

TripAdvisor review
Couples - 30/12/2015
« Below Expectation »

Room plan including airport pick-up, have confirm will use pick up service but flight delay, driver disappear ( The driver should check with hotel if guest have reach hotel by themselves or not before he disappear ) . Take Taxi to hotel by ourselves but reception staff keep on talking telephone and ignore the guest that waitng and standing in front of him. Various choice for breakfast but the taste seems for domestic people. Location is good, room cleaness and room size also no problemn. Sorry, bad experience, will not stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KWOKKEUNGLAM, Thank you for your comments on your last stay at our hotel. I am very sorry to learn your experience was not as what you expected. Your airport transfer has been arranged properly and our driver has been waiting at the airport with a hotel's signage 30 minutes prior to your landing time and was still there after 90 minutes landed. It is very unfortunate the glitch happened that you two did not meet at the exit gate. I hope the gesture of refunding the taxi fare as agreed could compensate the inconvenience. Our breakfast has surely different varieties from local until western dishes as we have guests from different nationalities staying in-house. Our guests may inform our staff should they would like to have certain dish at breakfast time. We are more than happy to deliver it for you... I will share your comment on how pleased you were with the room's cleanliness. I am sure this will serve them as an encouragement to always deliver the best service to our guests. I wish to welcome you back in the future and experience our true level of service. Cordially,

TripAdvisor review
Family - 30/12/2015
« Not a nice experience »

Checking in at 4 pm and had to wait for an hour as the room had not ready yet. Staying at the hotel for 3 nights but was only given a slice of soap. Parking lot was very limited. Loading dock was often jammed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sharp294229, Thank you for your review. I am very sorry to learn the shortcomings encountered during your stay with us. I have liaised to the Department Heads concerned and appropriate actions have been done to avoid future occurrence. I am pleased to inform you that a valet service is available and I believe this service will make you convenient especially during busy period in Bali. Thank you again for sharing your experience and looking forward to welcome you back in the future. Cordially,

TripAdvisor review
titinsdewi Solo travel - 23/10/2015
« Great Location »

The location is close to the airport. Easy to find restaurant even at night. Closed to 24 hours souvenir store. The staffs really nice and breakfast was fine for me. But I've got a lil problem with the AC. The AC didn't work and more than half hour to fixed it. The technicians used their dirty shoes inside my room, made me unhappy to stay in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear titisdewi, Thank you for your review. I very much appreciate your comments and constructive feedback on the Engineering Team. I have personally met them and trained the correct procedure. It is our hope that you would return back again to our property and experience another great stay with us... Cordially,

TripAdvisor review
siljpo1 Family - 10/05/2015
« great for overnight stay »

We needed a place to stay on our last day as we were flying out 11.05pm. We booked the room for the night, even though we could not use it fully. It was close to the airport and their special included transfer and b'fast. We were courteously driven to the airport and as we would not be there for b'fast - kitchen supplied each of us with a takeaway container of fresh fruit. So, lovely service, room adequate for our stay. We also had lunch there and the food and service was fine. Recommend for a convenient stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/s. siljpo1, We sincerely appreciate you taking the time to send us your comments regarding your stay at Ibis Bali Kuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Priyatna Widjajasoekma General Manager

TripAdvisor review
ic24412 Friends getaway - 04/05/2015
« TERRIBLE service »

Rude, unprofessional service from front desk, hotel is located close to the airport, but not much else. Rooms are dirty, shower had hair left over, room and hotel had a strange smell, and forget wifi!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/s. ic24412, Thank you for taking the time to express your important review of Ibis Bali Kuta. Your comments are taken very seriously, I have personally addresses this issue with my team for discussion and immediate improvement. We truly value your feedback. Thank you again and I look forward to welcoming you back in the future. Best Regards, Priyatna Widjajasoekma General Manager

TripAdvisor review
gigih_tan Family - 08/03/2015
« Good hotel »

Excellent services, very helpfull staff. They forbid to smoke, but I can still smell trace of cigarette. And the room just average. Location near from kuta and legian. Recommended for those who travel witj small budget.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/Ms. Gigih Tan, We sincerely appreciate you taking the time to send us your comments regarding your stay at Ibis Bali Kuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Priyatna Widjajasoekma General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 329463.00 IDR Non member rate
From 329463.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 1.4 km Novotel Bali Ngurah Rai Airport
Novotel Bali Ngurah Rai Airport Hotel
From
From 1255500.00 IDR Non member rate
From 1255500.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.5 km Mercure Bali Harvestland Kuta
Mercure Bali Harvestland Kuta
From
From 544320.00 IDR Non member rate
From 544320.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.2 km ibis Styles Bali Kuta Circle
ibis Styles Bali Kuta Circle Hotel
From
From 431800.00 IDR Non member rate
From 431800.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.5 km Mercure Kuta Bali
Mercure Kuta Bali
From
From 945000.00 IDR Non member rate
From 945000.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in KUTA
See rates