Hotel - ibis Santiago Estacion Central
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Santiago Estacion Central Hotel

3.5/5 2,139 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Laundry
    • Ironing room
    • Shoe shine machine


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 132 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Baby bed
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for ibis Santiago Estacion Central

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,139 reviews
Business - 14/07/2018 TripAdvisor review
« Excellent hotel, good restaurant. Location is not that attractive. »

It is a good Ibis hotel; it is affordable, has excellent service, the rooms are ibis standard. Surroundings are not noisy, but I would not say that is nice. It is near bus and subway stations, but it is filthy and full of people selling stuff on the sidewalk. You do not feel safe walking around.

matheusb949 Business - 21/05/2018 TripAdvisor review
« Good cost »

The hotel has a good cost, specially if you're travelling for business. The area is quite dangerous, but it has a subway station in front of it, what makes possible go to anywhere. Also, Santiago has a good police team, they are in the most important places, streets and boulevards.

Family - 03/04/2018 TripAdvisor review
« Comfort with easy access to public transportation »

Hotel with comfortable and clean rooms, and also very good breakfast. I highlight the fact the hotel is near to the Alameda Terminal (with buses to the Santiago airport, Valparaíso, Viña del Mar, and other Chilean regions), to the Universidad de Santiago subway station (it is possible to go easily to several places of Santiago) and to the Estación Central Terminal.

Couples - 31/01/2018 TripAdvisor review
« good location and friendly staff »

young lady at front desk who spoke English went out her way to help and was very friendly. restaurant staff also helpful bus terminal was next door, which was excellent, as we used the buses to the airport and to vina del marl times to visit vina del mar and also to the airport

Family - 04/01/2018 TripAdvisor review
« Great value and location »

We stayed in this hotel many times during our travel in Chile. We loved the location next to the bus stations. Hotel staff are friendly and helpful. The price was great! Definitely will stay there again.

Couples - 01/12/2017 TripAdvisor review
« Worst hotel experience ever »

Had to stay at Ibis Santiago Estacion Central for 4 nights and it was the worst hotel experience of my life. First of all, when I and my husband were trying to book a hotel, we left a comment that my husband will do a check-in first at morning because this booking made under my name. When my husband arrived at hotel, receptionist denied to do check-in. well, why there is a request comment of guest on booking process on website? Secondly, my bathroom had a problem with the shower booth door. the door did not close completely. We had to take a shower with half-opend door so floor of bathroom always been wet and nasty. Thirdly, the housekeepers of this hotel are absolutly horrible. The fisrt day of staying, we lost one shirt, two pairs of socks and underwears, and a pair of earrings. It took 2day to get back our lost items and I still wonder that how could we lose these by house keepers. Lastly, WE LOST OUR PROPERTY AGAIN. At the last day of staying, a pair of Flip-flop has been lost at our room. We could not made our complaint because we noticed it few minutes before check-out. I felt like... WHY SHOULD THE GUESTS FEEL AFRAID TO LOSE THEIR PROPERTY IN HOTEL??? Oh, there is one more thing. WIFI is completely not working in room. I always had to go down to reception hall to use internet. What kind of hotel it this? I will NEVER use this hotel and WILL TELL EVERYONE who going to Santiago. So no one will feel afraid to lose their property and no one will feel bother by using internet, so on. Do not book this hotel.

Family - 23/11/2017 TripAdvisor review
« Ibis employees must be better prepare to work in a hotel »

Trouble in charge my payment in dolars to pesos chilenos. They did not calculate properly and charge much more that value was. No assistance in lost things. They should put a minibar to be more comfortable because don´t have inside theirs rooms.

Miss Dee Q Solo travel - 12/10/2017 TripAdvisor review
« Excellent, clean place »

This hotel is great, clean, and central to the bus station. The bed was very comfortable and the bathroom clean, however bring your facecloth as none were provided. The only things that were missing and would have been nice to have in the room were a coffee/tea maker and a fridge. Also, it would have been nice to be warned upon check-in what to do in the event of an earthquake and also to make an informed decision on which floor is best to withstand an earthquake.

Solo travel - 20/08/2017 TripAdvisor review
« Satisfy »

As well as all previous times, I have the chance to enjoy this hotel taking the advantages they offer for them guests, clean and confortable rooms, free parking, location and a great breakfast in fair price.

E120JVlaurac Solo travel - 24/05/2017 TripAdvisor review
« Convenient »

The staff was specially nice and kind. The hotel is located in a very convenient area of Santiago... close to transit and has easy access from Airport and to other touristic areas. I certainly recommend.

Solo travel - 09/05/2017 TripAdvisor review
« My Santiago Stay »

The best Ibis in Santiago by far. This place is well managed and the people are friendly and professional. My only regret was not finding "Dulce de Membrillo" at the breakfast station. otherwise all was well. Blessings

Couples - 06/04/2017 TripAdvisor review
« Superbly situated for bus service to and from airport and other cities...also subway. »

The hotel was as advertised...basic but clean and functional . Very easy to find. It had basic food service during the day, but this was curtailed in the evening, and this is when a traveller might most need it, as surroundings offered little except a pretty down-scale McDonalds.

Solo travel - 17/03/2017 TripAdvisor review
« Conveniently Located Good Budget Hotel »

The Hotel is a typical Ibis Hotel. Good clean rooms with everything you need for a nights sleep plus friendly helpful staff. The best thing about this hotel is the location. It is a next the main Santiago Bus Station so catch one of the many excellent Bus Service to out of town location is a short 50 meter walk.. It also means it is a quick cheap 30 minute trip to and from the Airport. (I used TurBus which run a service every 10 minutes or so.) There are also good connection to the downtown area with via the Subway with a station just outside the door.

Family - 05/03/2017 TripAdvisor review
« Affordable and conveniently located »

This is a great little hotel almost on top of a bus station serving many other cities (eg Valparaiso), and, with one bus company, the airport. Very nice staff - a special mention to young Milton, who was extremely helpful with flaky internet reception, etc, and deserves promotion for his initiative and smiling, helpful manner. The 24-hour café is useful, as are the two (free access) desktop computers in the lobby. Breakfast is adequate, but good if included in your rate, if that rate is attractive. A newish hotel, thus pretty clean all-round, but with few extra facilities.

Albert P Business - 31/01/2017 TripAdvisor review
« The hotel is perfect »

I am completly satisfied by the hotel, by quality of servic, by position, by all. The hotel is very convenient, it is located near railway station and central bus station, near metro statio, it is very lean, the prices are appropriate.

Couples - 28/11/2016 TripAdvisor review
« Convenient »

This hotel follows the standard of Ibis Hotel, like any other. The neighborhood is not good, but its absolutelly convenient if you want to get the bus to Mendoza at Terminal Sur, wich is located just in front of the hotel.

Couples - 05/11/2016 TripAdvisor review
« Standard hotel »

Easy to get when you come from airport (right close to bus terminal). However, it seems a little dangerous at night. The services are quite good (the breakfast is excellent), but the beds could be more comfortable.

ivanjos_a Solo travel - 04/11/2016 TripAdvisor review
« Very good. »

I liked the I liked the room, cleaning, bed linen and bathroom. Unfortunately the wifi signal does not work in the rooms. The breakfast is perfect for the standard of the hotel. I had dinner twice in the hotel restaurant. The conger eel with vegetables was perfect. And caught the next day was delicious.

Friends getaway - 20/10/2016 TripAdvisor review
« Big City Chile »

Clean and neat! Very central. The price is right and the service is very good. The only thing missing was a water heater in the room but other than that is was a great stay and will definitely choose this hotel again.

Solo travel - 23/08/2016 TripAdvisor review
« Great Stay »

The room was clean...the staff were freindly...the food was okay. There is no other comment for me to say other than it's a great location great staff. I would recommend it to anyone whose looking for minimum fuss.

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