Hotel - ibis Santiago Estacion Central
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Santiago Estacion Central Hotel

3.5/5 2,173 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Dog up to 33 lb (15 kg) permitted.
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Laundry
    • Ironing room
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 132 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 7,502 reviews

Our guest reviews for ibis Santiago Estacion Central

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,173 reviews
Esteban Couples - 07/11/2018 AccorHotels certified review
« Super »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esteban, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mayra Lopez Duty on Manager Ibis Estación Central

Business - 23/10/2018 TripAdvisor review
« It is necessary more cortesy »

In my point of view accor hotels need to review its police. I ask for early check in and this means have nothing because I had to beg for this requirement. In my point of view this was terrible. I stayed many times in accor hotels and I request early check in twice. One time in Berlin and other in Santiago. The twice I receive a bad service. Now I decide that when I make a reservation accor hotels is not in the first option.

Mario C. I. Families - 20/10/2018 AccorHotels certified review
« Satisfied »

This is the third time I stay on your hotel everything is good with the services your providing. The only thing ,on my last visit we noticed. Someone got robbed. From the cafeteria while we were having breakfast. Should more careful with that and put more security guard. Other than the incident. The service is great!

Jonathon T. Friends - 15/10/2018 AccorHotels certified review
« Ok experience but will not stay there again. »

The room was small but ok and away from others including the elevator traffic at the end of the hallway. The room may have been budget but there was no information about the hotel, it’s location or how to get to and from anywhere for those guests new to Santiago. Communication was difficult as not any of the staff spoke English. So we felt quite isolated and afraid to ask for anything at reception because it was so tiring and challenging to get any answers. There was no facility available to make hot drinks or store cold drinks or food. So we went out to buy food and drinks when we needed to. The in room safe was faulty and so we carried all our documents passports etc with us every time we left the room. Check in and check out was swift but again no communication.

Cesar O. Families - 13/10/2018 AccorHotels certified review
« Simple and comfortable. Poor WiFi/internet service. »

It was comfortable and simple as every Ibis Hotel that I've stayed before. However, WiFi service was almost impossible to use.

Valerya R. S. Friends - 12/10/2018 AccorHotels certified review
« hospitaleiro »

Agradável estadia.

Luis M. Couples - 08/10/2018 AccorHotels certified review
« Fast and reliable »

Only stayed for 8h, everything was as expected

Marthoka Families - 05/10/2018 AccorHotels certified review
« bad service, terrible stay »

from the beggining the checkin was long... there were problem with the machine, but the recepcionist would not say anything, just for us to wait. She could not give any information. It take more then 30minutes.And to close the night, the fire alarm played 2 times in that night - at the 1st ime, I called the reception and no answer, so I wolked down the stairs believing it was a real alarm, but then someone come and said it was a problem the alarm - it took at least 5minutes... the second time, we do not even borther... a real case of not caring with the customer.I changed to another hotel because of that!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martha M., Thank you for taking the time to tell us about your experience at the ibis Santiago Estacion Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mayra Lopez Sub-gerente Ibis Estación Central

George F. Couples - 15/09/2018 AccorHotels certified review
« A truly nice experience... »

Very friendly staff....everything clean....love the location..

Beatriz D. C. B. Couples - 27/08/2018 AccorHotels certified review
« Amazing stay! »

Everything was perfect!

Claudio Business - 14/08/2018 AccorHotels certified review
« Fair »

There was some mbient noise that bothered me for several hours at night.

Anonymous Business - 03/08/2018 AccorHotels certified review
« Contento »

Agradable

Anonymous Families - 31/07/2018 AccorHotels certified review
« Agradable »

Agradable, expedito, cordial

Rebecca K. Couples - 26/07/2018 AccorHotels certified review
« Perfect for the night. »

Easy check in, clean, friendly staff

Anonymous Business - 26/07/2018 AccorHotels certified review
« Agradable »

Grata

Ricardo Z. Solo - 25/07/2018 AccorHotels certified review

Recomendable

Narpat S. Business - 22/07/2018 AccorHotels certified review
« Good location. Room comfortable. Breakfast good. Only evening dinner menu have some limitations »

Over all very nice. Good staff

Business - 14/07/2018 TripAdvisor review
« Excellent hotel, good restaurant. Location is not that attractive. »

It is a good Ibis hotel; it is affordable, has excellent service, the rooms are ibis standard. Surroundings are not noisy, but I would not say that is nice. It is near bus and subway stations, but it is filthy and full of people selling stuff on the sidewalk. You do not feel safe walking around.

Anonymous Families - 13/07/2018 AccorHotels certified review

The receptionist wasn’t really nice, however the lady at the breakfast buffet was amazingly nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denis H., We very much appreciate your comments regarding your stay at the ibis Santiago Estacion Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mayra Lopez Sub-gerente Ibis Estación Central

Dr. A. A. Business - 04/07/2018 AccorHotels certified review
« Everything is good- stay-behavior of staffs from Front Desk to Restaurant - Everything is very good »

Its beautiful- especially behavior of the all staffs. It was really very good.

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