Hotel - Aparthotel Adagio Marseille Vieux Port
Adagio Hotel Adagio Hotel

Aparthotel Adagio Marseille Vieux Port

3.5/5 594 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)

Catering

  • Breakfast
  • Snack & beverage machine
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Our apartments

  • 141 apartments
  • 100% non-smoking hotel
  • 5 apartments for people with reduced mobility
  • 33 family apartments
  • 33 apartments for 4 people or more
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our apartments fittings
4.0/5 AccorHotels Rating 1,989 reviews

Our guest reviews for Aparthotel Adagio Marseille Vieux Port

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 594 reviews
Krzysztof Business - 07/02/2019 AccorHotels certified review
« Never again »

Upon arrival there were some issues with finding my reservation, later on nobody could find information that breakfast was included in my rate. i have resent to hotel e-mail with confirmation where this informtion was clearly stated, but in the morning i was asked again to pay for the breakfast, and i had to explain this issue again. When i got my room it turned out that my room was not with a balcony but a kind of terrace in a kind of bunker with almost no daylight access... Also in 100 % non smoking property at the terrace there were plenty of burned cigartees (I found more than 30 of them just in my part of terrace... So I asked for room exchange but the only room offered was small studio without balcony... SO I had no choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KRZYSZTOF K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Families - 25/01/2019 AccorHotels certified review
« Comfort in a centrally located hotel »

Good location, good wifi, clean room with basic facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear REKA T., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 22/01/2019 AccorHotels certified review
« Generally pleasant »

This is my second stay at this hotel. Welcoming staff. The apartment was clean (405). The breakfast offering was very good and appeared popular. The staff involved in serving / clearing etc. were very pleasant. The hotel is in a good location with easy access to train station / the city centre and port. Shower could be upgraded; the temperature control was very sensitive and the flow weak. I had twin beds and am afraid I found them uncomfortable. Unfortunately I do not speak French and was disappointed at the very limited English speaking programmes available on the room television set. I would have no hesitation in recommending to colleagues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graeme A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be careful about the points you reveal in order to improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dimitri Business - 14/01/2019 AccorHotels certified review
« Nice hotel in center of Marseilles »

Good facilities, great staff and breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear DMITRI K., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Patricia Couples - 29/12/2018 AccorHotels certified review
« Very pleasant helpful staff- Erica & Alicia. »

Apartment room was excellent. Fantastic location. Wonderful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICIA M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 27/12/2018 AccorHotels certified review

Breakfast was pathetic , not worth for the money Only French channels available in TV , no entertainement channels in English Front office ( Reception) staff was really helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH G., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Siraj M. Business - 24/12/2018 AccorHotels certified review
« Location is good. But need to pay attention to maintain your services »

Stay was OK as location was convenient for me. But i prayed that nothing stops working else it will never be repaired. I got faulty Microwave, lobby light that never got repaired in 3 weeks even after 2 weeks. Breakfast spread was inconsistent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIRAJ M., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

C. M. Business - 21/12/2018 AccorHotels certified review
« No functional microwave, no gift... »

Even if the microwave oven shown no error, it did not work. As Platinum member I was expected a little bit more, not the smallest room, for sure, and not receiving the gift ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I just have a discussion with my all team in order to improve our meber welcoming. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 12/12/2018 AccorHotels certified review
« it was a nice apartment in a safe part of the city »

It was ok. Friendly, helpful staff and the check in and check out was easy and smooth. The breakfast was not included and the apartment was not cleaned during our stay but this was not an issue. We would stay here again and recommend if asked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TED A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stephen C. Solo - 26/10/2018 AccorHotels certified review
« Stephen C. »

I like the ApartHotel but I noticed that there are a few minor issues such as poorly repaired fixtures and fittings that should be attended to. Disliked the fact that no-one cleaned my room and for the first time ever I didn't leave a tip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN C., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie Guisset Adagio Marseille Vieux Port

Anonymous Couples - 26/10/2018 AccorHotels certified review
« Everything good except for air conditioning »

The room needs better ventilation...air conditioning. It was hot inside, yet nice outside. We had a groups stay in the summer and the air conditioning, I was told, was poor. Now I see for myself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALBERT S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Guisset Adagio Marseille Vieux Port

Beth Business - 21/10/2018 AccorHotels certified review
« Nice location »

It was nicely located and close to public transportation options. The staff was very friendly and helpful, especially in the breakfast area. Check in time was a little late for travelers, the temperature in the room was a little stuffy and the bed was way too firm but the room was decent and had a lot of space. It was still worth the amount paid and convienant located for us being within walking distance of so many places.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie Guisset Adagio Marseille Vieux Port

Francis Couples - 02/09/2018 AccorHotels certified review
« Overall nice, but cleanliness can improve. »

The staff was really helpful and polite. Really friendly. The room was nice and cozy but the kitchenware was a bit dirty, so we had to wash everything before using. Also toilet was a bit dirty and we just had 1 towel for 2 persons.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCIS L., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Iulian Families - 02/09/2018 AccorHotels certified review
« It was OK »

Overall it was OK. + very close by the downtown - Unfortunately, there were many thinks were can be improved. Like: it is looking like in the room was a smoking room, the smoke smell is still persistent, the air conditional was not working, I told them but unfortunately nobody came to fix it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IULIAN O., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

C. M. Business - 27/08/2018 AccorHotels certified review
« Great »

Great experience, waiting forward to come back. Breakfast is a little bit poor, but due to lack of space it is ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

S.karim Families - 07/08/2018 AccorHotels certified review
« My favorite Aparthotel Adagio in Marseille »

Overall I was satisfied with the hotel itself , the staff some of them looked very professional , polite and helpful & some of them they need more training with customer service as they were very rude ( especially that French girl with the glasses ) , they don't make any eye contact or greeting with a smile the customers witch make you feel ignored completely . I stayed this time two weeks , therefore I was untitled to have a service after seven night , they did not service my Apartment , pretending that the Housekeeper forget about it , but we found out from the Housekeeper that the reception staff did not mentioned it on the liste to be cleaned that day , without giving us any raison or apologise from again that girl , they just cleaned it on 9th night . I would ask politely Madame Emilie Guisset the Hotel Manager if she can look into her staff courtesy and manners , if she can also upgrade the Wifi in the hotel as the connection is very disappointing in the rooms , except in the lobby area where I am sure is the access point , and of course the A/C in the room is not cooling at the guest satisfaction except in the lobby area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABDELKRIM S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Guisset Adagio Marseille Vieux Port

Anne-laure C. Business - 25/07/2018 AccorHotels certified review
« Well situated, kitchen correctly equipped, confortable separation between bathroom and toilet and very nice staff »

The checking was quick and very straight forward, the lady at the desk very helpfull and friendly. On arrival I discovered that one of the blinds was not working I did not dare insisting. I signaled it the next morning and it was fixed within the day, nice. Although you do offer a buffet breakfast this was way too much for me and did my breakfast in the room. the only missing thing was a toaster or something to elevate the toasts under the microwave grill. Otherwise the kitchen is good enough equipped. There is one thing that definitively was not clear for me, which is when to use or not the entrance code: is it needed for acess all day long or is it only between certain hours. Also I do think changing this code is good for security reason but maybe brief your staff on checking that the person asking is sleeping there tonight. there is a monday evening when I just walked in (the doors opened by themselves) and asked for the code and the person did not even asked for who am I or my room number. On the leaflet with your wifi code that you are given on arrival you get all the facilities nearby (food shopping, underground...). This is great! here is a bunch of things that you cannot do much about but this is definitively good to know: The hotel is less than 15 minute walk from the vieux port, it is well deserved by two tramway line and underground lines (within 5min walk). The view from the window is not great but the acess to the rest of the city make for it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNE-LAURE C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Guisset Adagio Marseille Vieux Port

Shimon L. Business - 12/07/2018 AccorHotels certified review
« Disappointment !!! »

I booked a room with balcony. In fact what I got was a room in the first floor with a blocked door to small blocked backyard, with NO cellular signal reception and very poor Wi-Fi. The air condition made more noise than cool air. Seems that the aircondition filter has not been cleaned for ages. My request to change room has been refused !!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHIMON L., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie Guisset Adagio Marseille Vieux Port

Anonymous Friends - 14/06/2018 AccorHotels certified review
« vERY GOOD »

Friendly, well-located, generous lovely professional staff. Very good experience that I would recommend. I would've preferred to have my towels changed at some point, without my having to specifically ask for it. Rooms are clean but floor can be cleaner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIDALE A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

H. Families - 11/06/2018 AccorHotels certified review
« no good »

the facilities and especially the rooms are old and unclean and need to be renovated . The price doesn't match the quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER H., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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