Aparthotel Adagio Marseille Vieux Port

The air conditioning in our room appeared to be broken, bearing in mind it was VERY hot. We raised this with reception but nobody would come and look. We raised it again the next day but still nobody would come and look. Eventually after trying to get a resolution we were offered another apartment but were told we had to pack up everything and go down to reception to give in the key before getting the new key. We asked if we could see the apartment first to see if the air con was OK but were told no! The receptionist said she would ask a cleaner to check so we asked if the cleaner could check it in our existing room but she said no, it probably was broken! We had to take all of our luggage to reception - why we could not have just gone straight to the new apartment with our luggage, I don't know! The air conditioning in the new apartment seemed no better so maybe the air con was working in the first apartment but nobody would look. The reception staff seemed clueless so it wasn't worth the hassle to raise it again. The new room was too dark but it at least helped make it a little cooler.

Lovely helpful staff The breakfast is recommended though it is a buffet continental, you can boil an egg.

Everything was alrght not great but not dreadful, as there was a parking sign on the website when i booked would have been good to get some kind of discount, Showers arent great. Bottom sheet kept coming loose when sleeping was alittle annoying. However apartment was clean.

The room was clean and as I expected. However, we were on the first floor which was very noisy from outside the hotel. My father's room did not have a proper bed - only a sofa bed which was not so comfortable. Also, there was an unpleasant smell in my room when I arrived as though the room had not been aired for some time.