Everything was ok

Upon arrival there were some issues with finding my reservation, later on nobody could find information that breakfast was included in my rate. i have resent to hotel e-mail with confirmation where this informtion was clearly stated, but in the morning i was asked again to pay for the breakfast, and i had to explain this issue again. When i got my room it turned out that my room was not with a balcony but a kind of terrace in a kind of bunker with almost no daylight access... Also in 100 % non smoking property at the terrace there were plenty of burned cigartees (I found more than 30 of them just in my part of terrace... So I asked for room exchange but the only room offered was small studio without balcony... SO I had no choice.

Good location, good wifi, clean room with basic facilities

This is my second stay at this hotel. Welcoming staff. The apartment was clean (405). The breakfast offering was very good and appeared popular. The staff involved in serving / clearing etc. were very pleasant. The hotel is in a good location with easy access to train station / the city centre and port. Shower could be upgraded; the temperature control was very sensitive and the flow weak. I had twin beds and am afraid I found them uncomfortable. Unfortunately I do not speak French and was disappointed at the very limited English speaking programmes available on the room television set. I would have no hesitation in recommending to colleagues.

Good facilities, great staff and breakfast

Apartment room was excellent. Fantastic location. Wonderful staff.

Breakfast was pathetic , not worth for the money Only French channels available in TV , no entertainement channels in English Front office ( Reception) staff was really helpfull

Stay was OK as location was convenient for me. But i prayed that nothing stops working else it will never be repaired. I got faulty Microwave, lobby light that never got repaired in 3 weeks even after 2 weeks. Breakfast spread was inconsistent.

Even if the microwave oven shown no error, it did not work. As Platinum member I was expected a little bit more, not the smallest room, for sure, and not receiving the gift ...

It was ok. Friendly, helpful staff and the check in and check out was easy and smooth. The breakfast was not included and the apartment was not cleaned during our stay but this was not an issue. We would stay here again and recommend if asked.

I like the ApartHotel but I noticed that there are a few minor issues such as poorly repaired fixtures and fittings that should be attended to. Disliked the fact that no-one cleaned my room and for the first time ever I didn't leave a tip.

The room needs better ventilation...air conditioning. It was hot inside, yet nice outside. We had a groups stay in the summer and the air conditioning, I was told, was poor. Now I see for myself.

It was nicely located and close to public transportation options. The staff was very friendly and helpful, especially in the breakfast area. Check in time was a little late for travelers, the temperature in the room was a little stuffy and the bed was way too firm but the room was decent and had a lot of space. It was still worth the amount paid and convienant located for us being within walking distance of so many places.

The staff was really helpful and polite. Really friendly. The room was nice and cozy but the kitchenware was a bit dirty, so we had to wash everything before using. Also toilet was a bit dirty and we just had 1 towel for 2 persons.

Overall it was OK. + very close by the downtown - Unfortunately, there were many thinks were can be improved. Like: it is looking like in the room was a smoking room, the smoke smell is still persistent, the air conditional was not working, I told them but unfortunately nobody came to fix it.