Hotel - Grand Mercure Basildene Manor Accor Vacation Club Apartments
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Basildene Manor Accor Vacation Club Apartments

5.0/5 807 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundromat

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Golf
    • Golf
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons (Paying)
  • Outdoor tennis court
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Croquet
    • Football (Nearby)
    • Horse riding
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 19 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • TV with VCR
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Manual temperature control
    • Iron in room
    • Toilets
    • Smoke alarm in room
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.9/5 AccorHotels Rating 1,228 reviews

Our guest reviews for Grand Mercure Basildene Manor Accor Vacation Club Apartments

100% genuine reviews from our guests

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5.0/5 TripAdvisor Rating 807 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
James Y. Couples - 10/10/2018 AccorHotels certified review
« Amazing service »

Great service and it felt like home

Carole L. Couples - 10/10/2018 AccorHotels certified review
« First class »

Friendly staff, beautiful gardens, lovely breakfast overall we had a great stay as we always do love staying here

Graham T. Couples - 09/09/2018 AccorHotels certified review
« Absolutely delightful, very enjoyable weekend. »

Beautifully presented accomodation and gardens, wonderful accomodating and knowledgeable staff. Breakfast was lovely, but the scones stole the show, best ever. Look forward to a return visit in the not too distant future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham, Thank you for your review. We really appreciate all your kind words. I hope we can welcome you back again soon! Warm Regards, Grace and the Team@Basildene

Steve D. Couples - 05/09/2018 AccorHotels certified review
« l9ve staying at the manor »

extremely relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, Thank you so much for your kind review of your most recent stay with us. We look forward to your next visit to the Manor! Warm Regards, Grace and the Team@Basildene

Faith M. W. D. Friends - 05/09/2018 AccorHotels certified review
« Spectacular »

Everything was spectacular. The rooms, the grounds, the breakfasts, the staff- everything. The only complaint is the showers switched from very hot to very cold very quickly on the busier days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter & Faith, Thank you for taking the time to review your stay with us. Your kind words and feedback is of great value to us. I apologize for the issues you had with your shower. Thanks for sharing your experience at the Manor. We hope we can welcome you back again soon! Warm Regards, Grace and the Team@Basildene

Brian Families - 04/09/2018 AccorHotels certified review
« Weekend At Baseldean Manor »

Beautiful Hotel, Excellent staff, great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, Thank you very much for taking the time to review your stay with us. Its such a pleasure to read your positive remarks. We hope we can welcome you back again soon! Warm Regards, Grace and the Team@Basildene

Graham S. Couples - 04/09/2018 AccorHotels certified review
« Noise above »

Excellent except for noise from room above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham & Ellie, Thank you for taking the time to review your stay with us. I apologize for the noise you experienced in your room, the sound proofing of the original manor is in discussion, being a Heritage Listed building the process can be a little lengthy. We appreciate your feedback. I hope we can welcome you back again soon! Warm Regards, Grace and the Team@Basildene

Kevin Q. Couples - 03/09/2018 AccorHotels certified review
« Something wonderfully different »

Felt very much at home. And felt we were being looked after. Everything we needed was provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin, Thank you for taking the time to review your stay with us. Your words are an absolute delight to read. I am so pleased your experience was so wonderful! I hope we can welcome you back to the Manor again soon. Warmest Regards, Grace and the Team@Basildene

Wilma H. Couples - 02/09/2018 AccorHotels certified review
« WonderFuL »

wonderful from the moment we stepped inside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wilma & Lester, Thank you so much for taking the time to review your recent stay with us. We really appreciate you sharing your experience of the Manor. We hope we can welcome you back again! Warm Regards, Grace and the Team@Basildene

Anonymous Couples - 31/08/2018 AccorHotels certified review
« Staff made this stay exceptional »

The room was very comfortable. The building and grounds were immaculate. The highlight was the fantastic staff who looked after us extremely well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you so much for your review. Your kind remarks are of great value to us. I am so pleased to read that our team made your stay so special! We hope we can welcome you back again soon! Warmest Regards, Grace and the Team@Basildene

Guy Couples - 31/08/2018 AccorHotels certified review
« Excellent. »

Professional, Friendly and over all we were made to feel very welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guy & Wendy, Thank you kindly for your review of your recent stay with us. Its so lovely to hear such positive feedback. We look forward to your next visit! Warmest Regards, Grace and the Team@Basildene

Kevin Couples - 30/08/2018 AccorHotels certified review
« Wonderful »

Relaxed with beautiful environment and excellent friendly efficient staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin & Josie, Thank you kindly for taking the time to review your stay with us at the Manor. Its such a pleasure to hear your time spent with us was so enjoyable. I hope we can welcome you back again, sooner rather than later! Warmest Regards, Grace and the Team@Basildene

Jane Couples - 30/08/2018 AccorHotels certified review
« Amazing! Such a beautiful place and such caring staff. »

Really appreciated the personal touch of showing us around, afternoon tea provided and scones to go away with. Altogether just lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane & Peter, Thank you for taking the time to review your stay with us. We really appreciate your kinds words about your experience of the Manor. I hope we see again on you on your next trip to WA! Warmest Regards, Grace and the Team@Basildene

Arthur M. Couples - 30/08/2018 AccorHotels certified review
« Really enjoyed our holiday there »

We always enjoy our time at Basildene.The historical buildings and the beautifully maintained gardens make us want to come back time and time again.The staff are always happy to help and extremely welcoming.The afternoon cake and tea is new for us this time and gave us an opportunity to meet some of the other guests and we felt the scones on departure was a delightful touch

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur M., We very much appreciate your comments regarding your stay at the Grand Mercure Basildene Manor Accor Vacation Club Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Robert S. Friends - 29/08/2018 AccorHotels certified review
« Fantastic Customer Service »

A beautiful place to stay with Fantastic Customer Service. The best to date when compared to all of the other ACCOR places we’ve stayed at.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you for taking the time to review your recent stay with us. We really appreciate your kind words! I hope you and your friends thoroughly enjoyed your celebratory getaway in Margaret River. We look forward to welcoming you back to the Manor soon. Warm Regards, Grace and the Team@Basildene

Barry W. Couples - 29/08/2018 AccorHotels certified review
« Staff were lovely and only to pleased to assist »

We booked a Manor room for our 3 night stay for comfort. Unfortunately the size of the room was very disappointing. Travelling on a 15 day WA holiday requiring 2 large suitcases for travel the room was far to small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry, Thank you for taking the time to review your recent stay with us. We are always grateful for our guests feedback. I am sorry that we were not able to upgrade you to a more spacious room on this occasion. In the future please contact us directly to ensure your preferred room type when booking. I hope we can welcome you back to the Manor on your next visit to WA. Warm Regards, Grace and the Team@Basildene

Ron G. Couples - 23/08/2018 AccorHotels certified review
« Delightful, relaxing & totally enjoyable romantic weekend »

Staff were excellent. Wonderful first-time experience at Basildene. Our room (Grange) was perfect - spacious and a wonderful view from the patio. There were however a few maintenance & quality issues which were unexpected given the price tag associated with the hotel. 1) Door handle in our room was coming off - we fixed it with a simple screw driver 2) Fridge was not operating - we investigated, was plugged in but thermostat switch was turned off. 3) Paint on window frames on patio were flaking badly and timber was in need of repair 4) Patio appeared to have concrete cancer, tiles were cracked, rust stained and missing in some spots 5) Chairs in the Restaurant were very uncomfortable, made it difficult to sit for long.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron, Thank you for taking the time to review your stay with us. We always appreciate our guests feedback. I do apologize for the lack of attention your room may have received prior to your arrival. I will certainly pass it on to management. Thanks again for sharing your experience of the Manor. I do hope we can welcome you back again :) Please do not hesitate to speak with me directly for any future reservations. Warm Regards, Grace and the Team@Basildene

Leanne N. Couples - 22/08/2018 AccorHotels certified review

Made to feel very welcome on arrival ...The Manour has a warm homely feeling ... Presented with yummy scones on departure really nice gesture Beautifully manicured gardens .. Very calming environment..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leanne & Grant, Thank you for your review of your stay with us. It is such a pleasure to hear your kind words from your time at the Manor. We appreciate your feedback, I will pass it on to management. For future reservations please feel free to contact the hotel directly to ensure you get your room preference. I hope we can welcome you back again! Warm Regards, Grace and the Team@Basildene

Allison M. Couples - 21/08/2018 AccorHotels certified review
« Outstanding Property »

We had a single night for a special occasion during August. This is a magnificent stately home with sweeping gardens close to town. Perfect for a romantic getaway. Very highly recommended. Thankyou

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allison & James, We are so happy your short stay was so much enjoyed! Thank you for your lovely review. We really hope we can welcome you back for another romantic getaway soon! Warm Regards, Grace and the Team@Basildene

Katherine M. Couples - 19/08/2018 AccorHotels certified review
« Relaxing in beautiful surrounds. »

Enjoyed our stay so much. Our room, staff and breakfast was really pleasant .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leslie & Katherine, Thank you taking the time to review your stay with us. We really appreciate all your kind words. I hope we can welcome you back again soon! Warm Regards, Grace and the Team@Basildene

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