Hotel - Grand Mercure Basildene Manor Accor Vacation Club Apartments
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Basildene Manor Accor Vacation Club Apartments

5.0/5 825 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundromat

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Golf
    • Golf
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons (Paying)
  • Outdoor tennis court
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Croquet
    • Football (Nearby)
    • Horse riding
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 19 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • TV with VCR
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Manual temperature control
    • Iron in room
    • Toilets
    • Smoke alarm in room
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.9/5 AccorHotels Rating 1,329 reviews

Our guest reviews for Grand Mercure Basildene Manor Accor Vacation Club Apartments

100% genuine reviews from our guests

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5.0/5 TripAdvisor Rating 825 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jeff Couples - 08/12/2018 AccorHotels certified review
« Luxurious Relaxing Getaway »

On arrival we received a warm welcome as always. The grounds are breathtaking and we enjoyed walking and relaxing in the garden. The breakfasts are delicious and the afternoon teas a delight. The thoughtful gift on departing is a welcome treat.

Anonymous Business - 05/12/2018 AccorHotels certified review
« Nice location and accommodation »

It was a very nice experience, the only thing that was disappointing and difficult for me was the breakfast opening at 8AM which is very late when you have to go to work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margot, Thank you for taking the time to review your stay with us. We are happy to read that your experience of the Manor was pleasant. Regarding the breakfast hours, we apologize for the inconvenience you experienced. We hope to welcome you back again! Warm Regards, Grace and the Team@Basildene

Merle C. Couples - 03/12/2018 AccorHotels certified review
« Pleasant Staff, great accomodation, amazing breakfasts, Loved being with you in spingtime. »

We are always well looked after an never have any complaints or issues that need addressing. Staff are exceptional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Merle, Thank you for taking the time to write such a lovely review. Spring certainly is a beautiful time in the gardens! We look forward to welcoming you back on your next visit. Warm Regards, Grace and the Team@Basildene

Emily Couples - 03/12/2018 AccorHotels certified review
« Best accommodation and experience »

Everything was perfect - beautiful grounds, delicious breakfast and afternoon tea/scones, gorgeous room with comfortable bed. The staff were so lovely and attentive. I can't fault anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily, Thank you for taking the time to write such a lovely review. Your kind comments are very much appreciated by all of our team! Thanks again for sharing your experience. I do hope we can welcome you back again soon. Warm Regards, Grace and the Team@Basildene

Ken A. W. G. Couples - 03/12/2018 AccorHotels certified review
« MR »

WE HAVE BEEN TO BASILDENE MANY TIMES OVER THE LAST TEN YEARS AND LOVE HAVING A SHORT BREAK, THE STAFF MAKE YOU FEEL AS PART OF THE FAMILY WHEN YOU ARRIVE AND FOR YOUR WHOLE STAY.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken & Wendy, Thank you for your review! Its so delightful to read that your time here is so enjoyable. We love having you here and look forward to your next visit! Warmest Regards, Grace and the Team@Basildene

John B. Couples - 02/12/2018 AccorHotels certified review
« Nicer than anywhere we have stayed in around the world »

Clean ,quite, pleasant ,inviting ,comfortable , beautiful gardens a pleasure to have been there

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for taking the time to review your stay with us. Your kind words are very much appreciated by all of our team! We do hope we can welcome you back again soon. Warm Regards, Grace and the Team@Basildene

Narelle A. Couples - 02/12/2018 AccorHotels certified review
« Excellent »

Check in and explaination of the facilities was explained in detail. Complimentary cake for afternoon tea in the conservatory was a nice touch. Attention to detail throughout our stay was excellent. The grounds were in excellent condition and very well manicured which made it a pleasure to stroll around. On checking out, it was a nice surprise to receive scones and jam to enjoy on our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Narelle, Thank you for taking the time to review your stay with us. We really appreciate all your kind comments. Also that the attention to detail was noticed; it certainly serves as a great encouragement to all of our team! We hope we can welcome you back again soon. Warmest Regards, Grace and the Team@Basildene

Keith V. Couples - 29/11/2018 AccorHotels certified review
« Comfortable »

Was in the Margaret River attending a wedding, required accommodation so stayed. Enjoyed the wonderful breakfasts. Unfortunately an evening meal is not served, but can understand the reason why.. Wonderful, beautiful gardens. Congratulations to the people who restored/renovated the complex. A lot of thought went in to the development.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith, Thank you for taking the time to write a lovely review. We are so happy to read that you enjoyed your stay with us. And I do hope we can welcome you back again soon! Warm Regards, Grace and the Team@Basildene

Carol P. Friends - 28/11/2018 AccorHotels certified review
« Always a beautiful stay in the lakeside suites. with wonderful caring staff who go out of their way to make you feel at home. »

The lakeside suites are spacious and beautifully decorated and very comfortable. Having a delightful breakfast in the conservatorium overlooking the magnificent gardens is a treat in itself and the delicious complimentary afternoon teas make you feel very spoilt. All the staff are wonderful and caring and always have time to assist in any way they can.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John & Carol, Thank you for your very kind review. We really appreciate you sharing your experience and are so glad that our staff could make a difference. We look forward to welcoming you back to the Manor again! Warm Regards, Grace and the Team@Basildene

Janelle V. Couples - 28/11/2018 AccorHotels certified review
« Relaxing in amazing complex with fabulous staff »

The grounds were so beautiful to stroll through with the staff being so helpful. Coffee and cake in the breakfast room was a treat as were the beautiful scones on departure . The room was perfect and it was very difficult to leave and head home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janelle, Thank your for taking the time to write such a lovely review. Its such a delight to read that your experience was so special, thank you for sharing it. We do hope we can welcome you back again soon! Warm Regards, Grace and the Team@Basildene

Robert H. Friends - 28/11/2018 AccorHotels certified review
« Always enjoy staying at Basildene »

Relaxed, comfortable and memorable weekend. Great food, excellent rooms and service. Wonderful place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you for your review of your recent stay with us. We really appreciate your kind comments and are so glad that your weekend here was memorable. We look forward to your next visit! Warm Regards, Grace and the Team@Basildene

Margi Couples - 28/11/2018 AccorHotels certified review
« room comfortable, breakfasts delicious and satisfying »

the gardens are spectacular and the surrounds are pleasant and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margi & Joseph, Thank you for taking the time to review your stay with us. Your kind comments are very much appreciated. We look forward to welcoming you back soon. Warm Regards, Grace and the Team@Basildene

Geoffrey B. Couples - 27/11/2018 AccorHotels certified review
« Very good service and food, and a beautiful area to relax for a short time of three to four days. »

Pleasant staff welcomed us, they spoke of places to visit, the general majority of guests were happy to speak to others describing the prior day visits, so the general atmosphere was always pleasant, as is has been over our many previous stays at Basildene Manor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoff, Thank you very much for your lovely review. We really appreciate your positive comments and we look forward to your next visit to the Manor! Warm Regards, Grace and the Team@Basildene

Graeme Couples - 26/11/2018 AccorHotels certified review
« Relaxing break »

Our stay was excellent - the hotel is beautiful, particularly the grounds. We enjoyed the breakfast and afternoon tea as well. The location is really good, a short drive to the town and not far from wineries and other attractions. Your staff were all very friendly and helpful so overall we thoroughly enjoyed our stay and will likely stay here again when we visit the region in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graeme, Thank you for taking the time to review your experience of the Manor. Your positive comments are much appreciated. We look forward to welcoming you again next time you're in Margaret River! Warm Regards, Grace and the Team@Basildene

Caroline D. Couples - 26/11/2018 AccorHotels certified review
« lovely »

I found the property to be very nice, but i also found it to be a bit like you couldnt touch anything kind of feel. and the pool area was not easy to access. It needs a path way to it. again it felt like it was there but they didnt really want you to use it. Thats probably not what they think, but it gave me that feeling. I think they need more out door chairs and tables to encourage people to stay at the property longer during the day. Sadly there wasnt enough to do there to keep me there longer than we had to before we went out. I only had one of their breakfasts as I felt they where over priced. Maybe Im 10 years to young for Basildene Manor. It was a bit retirement age .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline, Thank you for taking the time to review your stay with us. I am sorry to read that your experience of the Manor was not very comfortable, as it is our priority to make sure everyone feels 'at home'. We do have table and chairs around the gardens for our guests to enjoy, along with BBQ facilities by the lake. If you decide to visit again we would love to welcome you back for a much more enjoyable experience! Warm Regards, Grace and the Team@Basildene

Kim M. Couples - 26/11/2018 AccorHotels certified review
« Exceptional. Felt very indulged »

We loved the accommodation and grounds, the personal nature of interactions with staff and the small touches like afternoon tea in the Observatory. Just. Wonderful experience all round. We have not experienced that before

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim, Thank you for taking the time to write such a lovely review. Its a pleasure to read that your time spent at the Manor was so special. We hope to welcome you back again soon! Warm Regards, Grace and the Team@Basildene

Nick Couples - 26/11/2018 AccorHotels certified review
« Beautiful surroundings »

Amazing old, historical manor surrounded by beautifully manicured gardens. Rooms are comfortable although maybe a bit small. Great breakfast overlooking the gardens with drinks and snacks available throughout the day. Please try the tasty freshly cooked scones! Staff are very helpful and full of advice about activities to do in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick, Thank you for taking the time to write such a lovely review of your stay. All your positive remarks and feedback is very much appreciated. I am so glad that your experience of the Manor was thoroughly enjoyed. We hope to see you again next time your in the region! Warm Regards, Grace and the Team@Basildene

Liz B. Couples - 26/11/2018 AccorHotels certified review
« excellent »

Welcoming, friendly, beautiful breakfast, great picnic baskests with beautiful grounds and a comfortable bed & room we were extremely relaxed and very happy. So thank you once again Basildene Manor and your awesome staff. Cheers Liz & Ray

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liz & Ray, Thank you for taking the time to review your stay with us. I am so glad to read that your time spent at the Manor was so relaxing. All your kind remarks are very much appreciated. Thank you for sharing your experience and I hope we can welcome you back again! Warm Regards, Grace and the Team@Basildene

Jane K. Couples - 26/11/2018 AccorHotels certified review
« We had a great 4 day break in Margaret River made even better by our stay at Basildene Manor. »

The staff were friendly, breakfast excellent as well as the overall presentation of the accommodation both inside and outside. Thank you for making this a memorable stay. The balloons and chocolate in our room on the day of my husband's birthday were a lovely surprise too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane & Dudley, Thank you for your review of your time at the Manor. We really appreciate your kind words and it is such a pleasure to read that your experience was so special. I do hope we can welcome you back again in the near future! Warm Regards, Grace and the Team@Basildene

Ray A. J. C. Couples - 26/11/2018 AccorHotels certified review
« Amazing Experience »

Amazing staff, location and accomodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ray & Julie, Thank you so much for your review of your stay with us, your kind words are much appreciated. We hope to welcome you back again in the near future! Warmest Regards, Grace and the Team@Basildene

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