Hotel - Grand Mercure Basildene Manor Accor Vacation Club Apartments
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Basildene Manor Accor Vacation Club Apartments

5.0/5 854 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundromat

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Golf
    • Golf
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons (Paying)
  • Outdoor tennis court
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Croquet
    • Football (Nearby)
    • Horse riding
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 19 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • TV with VCR
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Manual temperature control
    • Iron in room
    • Toilets
    • Smoke alarm in room
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.9/5 AccorHotels Rating 1,492 reviews

Our guest reviews for Grand Mercure Basildene Manor Accor Vacation Club Apartments

100% genuine reviews from our guests

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tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 854 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Thomas S. Friends - 19/03/2019 AccorHotels certified review
« Thomas S. »

Max and staff were very friendly and courteous and gave us one of the best rooms in the building. We have stayed at the Manor four times and the last stay was the best time we have had since joining Accor some 13 years ago.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, Thank you for taking the time to review your stay with us. We are pleased that you enjoyed your stay and the beautiful room. We look forward to welcoming you back to the Manor. Warm Regards, Grace and the Team@Basildene

Lily Couples - 18/03/2019 AccorHotels certified review
« Simply perfect »

Delightfully serene

John C. Couples - 18/03/2019 AccorHotels certified review
« Beautiful, peaceful, relaxing and most enjoyable »

As above plus fantastic, friendly and wonderful staff.

Linda R. Friends - 18/03/2019 AccorHotels certified review
« Peaceful, comforting tranquility in a majestic, historic building set in beautiful grounds. »

The staff were extremely friendly, helpful and accommodating. Nothing was too much trouble. Breakfasts are always enjoyable and it is nice to have them cooked on demand rather than served from a baine marie. The rooms were extremely clean and well presented. They have been well thought out to match customers' needs.

Anonymous Couples - 18/03/2019 AccorHotels certified review
« Lovely surroundings but overpriced. »

Manor is nice, staff helpful but the term "suite" is misleading. They are large rooms not a suite of rooms. There is a subtle difference.

Anonymous Couples - 18/03/2019 AccorHotels certified review
« Relaxing home-base for a week of exploration »

Staff absolutely brilliant!!!! I always love staying at Basildene manor, but the Verdelho room was too noisy. Gardens wonderful!

David Couples - 18/03/2019 AccorHotels certified review
« Great spacious room »

Very comfortable

Family - 18/03/2019 TripAdvisor review
« First class »

Beautiful property. Lovely grounds and gardens. Very high standards all round. Margaret River is a beautiful area south of Perth and this was a great base for exploring the region. No quibbles or complaints.

Ron M. Couples - 17/03/2019 AccorHotels certified review
« magic »

we felt at home. Beautiful premises and great staff made for an excellent holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron, Thank you for the review. We are so pleased that your experience of the Manor was 'magic'! I do hope we can welcome you back in the future for another holiday. Warm Regards, Grace and the Team@Basildene

Anonymous Couples - 17/03/2019 AccorHotels certified review
« Lovely hotel and helpful friendly staff »

Lovely hotel and helpful friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, Thank you for your review. We are so pleased that you enjoyed your stay with us. Thank you for the kind comments. We hope we can welcome you back to the Manor again. Warm Regards, Grace and the Team@Basildene

Anonymous Friends - 17/03/2019 AccorHotels certified review
« A beautiful, peaceful place to stay. »

The accommodation and beautiful garden, and surroundings were good for the soul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald, Thank you for taking the time to review your stay with us. We appreciate your feedback and comments and are delighted to know that you enjoyed the gardens during your stay. We hope to welcome you back again. Warm Regards, Grace and the Team@Basildene

Robin T. Couples - 17/03/2019 AccorHotels certified review
« The most beautiful inn in all of Margaret River »

We had the most enjoyable experience. The staff was like family. The breakfast was outstanding. The ground and the house were beyond beautiful. Our favorite spot was the bbq, which the staff assisted with all the supplies beyond the food. Down near the water fountain pond is was peaceful and romantic... best restaurant in town!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robin, Thank you for such a wonderful review. We really appreciate your kind words and we are so pleased that you enjoyed the BBQ facilities by the lake, it certainly is a beautiful setting! Thanks for sharing your experience. We hope to welcome you back to the Manor in the future. Warm Regards, Grace and the Team@Basildene

Cleve M. Couples - 17/03/2019 AccorHotels certified review
« very enjoyable; friendly staff at all levels »

The title says it all, but we loved the breakfasts. Minor grizzles - BBQ not working properly (reported) pillow far too soft -mattress too hard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cleve, Thank you for the review and your kind email. We are delighted to know that your time spent with us is so enjoyable. I am pleased to inform you that we are getting new beds throughout the entire hotel, along with a 'pillow menu' to have your preferred pillow type. We look forward to welcoming you back soon. Warm Regards, Grace and the team@Basildene

Anonymous Friends - 17/03/2019 AccorHotels certified review
« Basildene Manor staff go the extra mile in a beautiful location. »

We are always welcomed with a smile, nothing is too much trouble. The decor is luxurious, the rooms clean and well maintained. The grounds are superb, the gardener does a wonderful job. Breakfast in the conservatory overlooking the garden is an experience not to be missed.

Ian R. Couples - 17/03/2019 AccorHotels certified review
« Exellent »

Comfortable and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, Thank you for the review. We are pleased to know that you enjoyed your stay at the Manor. We hope to welcome you back again in the future. Warm Regards, Grace and the Team@Basildene

Michel S. Friends - 17/03/2019 AccorHotels certified review
« Mr s. »

Excellent it is home away from home. That is the feeling you get there.. just brilliant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel, Thank you for sharing your experience of your time with us. We are so pleased that you feel at home here! We look forward to welcoming you back soon. Warmest Regards, Grace and the Team@Basildene

Denise Couples - 17/03/2019 AccorHotels certified review
« Everything about this place is just beautiful. Very special get away. »

Right from being warmly greeted to being warmly sent off ... was just perfect. Lovely staff, lovely accommodation and just gorgeous grounds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise, Thank you for taking the time to review your stay. We are delighted to read that your experience of the Manor was so special. I do hope we can welcome you back in the future. Warm Regards, Grace and the Team@Basildene

Sarah M. Couples - 12/03/2019 AccorHotels certified review
« Outstanding customer service in a homely yet stately manor house! »

The customer service team at the Basildene Manor know exactly how to pre-empt your every need. They are all genuinely passionate about where they work and what they do and it shows! We were impressed by the beauty to residence, the resplendence of the gardens and the thoughtfulness of the free tea/ coffee, afternoon treats etc. The rooms are quite small however beautifully appointed and the beds/ pillows are extremely comfortable. Being quite familiar with Margaret River, we loved how close we were to the local markets, the beach and the multiple dining/ shopping options that the region has to offer. We had a delightfully romantic weekend away!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, Thank you for the review. We are so pleased to read that your time with us was so thoroughly enjoyed. It sounds like you really soaked up your weekend in the region! Thank you for sharing your experience and all your kind words. We hope to welcome you back to the Manor in the future. Warm Regards, Grace and the Team@Basildene

Steve Families - 07/03/2019 AccorHotels certified review
« Welcoming staff and polite »

Fantastic as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, Thank you for the review. We look forward to welcoming you back to the Manor soon. Warm Regards, Grace and the Team@Basildene

Anonymous Couples - 06/03/2019 AccorHotels certified review
« Beautiful location, staff, breakfast and service. »

We thoroughly enjoyed our stay and would certainly recommend to our friends; the breakfast is the best breakfast we have had in Western Australia - absolutely beautiful. Staff were fantastic, wonderful service. However, we were disappointed how cold the pool was, no toilet near the pool (climb up and down the hill to use the toilet) and I bumped my head twice on the glass shelf in the shower cubicle in our room. Although we thoroughly enjoyed our stay, and glad we stayed, we would not stay again as we feel the price is too high for what it is.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise, Thank you for taking the time to write a review. We are so pleased that you thoroughly enjoyed your stay with us. I will be sure to pass on the compliments to our kitchen and restaurant staff about the breakfast! I would like to thank you for the feedback and comments regarding our pool facilities. I will pass them on to management for further discussion. Warm Regards, Grace and the Team@Basildene

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