Hotel - Grand Mercure Basildene Manor Accor Vacation Club Apartments
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Basildene Manor Accor Vacation Club Apartments

5.0/5 798 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundromat

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Golf
    • Golf
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons (Paying)
  • Outdoor tennis court
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Croquet
    • Football (Nearby)
    • Horse riding
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 19 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • TV with VCR
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Manual temperature control
    • Iron in room
    • Toilets
    • Smoke alarm in room
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.9/5 AccorHotels Rating 1,190 reviews

Our guest reviews for Grand Mercure Basildene Manor Accor Vacation Club Apartments

100% genuine reviews from our guests

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tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 798 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Robert B. Couples - 08/08/2018 AccorHotels certified review
« Staying at Basildene is like coming home »

Very friendly and helpful staff made our stay great

Peter C. Couples - 08/08/2018 AccorHotels certified review
« A four day stay with comfort, superb facilites and fabulous customer service »

Excellent room, clean and comfortable in keeping with the overall ambience of the Manor. Staff were friendly obliging and everything was first class.

Jarrod C. Couples - 08/08/2018 AccorHotels certified review
« Phenomenal »

Such a pleasure to stay in your Apartment, loved the "Champagne" Room was exactly what we were hoping for :)

Wayne G. Couples - 08/08/2018 AccorHotels certified review
« Always brilliant. We usually stay 3 times per year.Speaks for itself. »

As above

Anonymous Couples - 07/08/2018 AccorHotels certified review
« Friendly and welcoming. »

Most enjoyable stay with excellent staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, Thank you for your review of your stay with us at Grand Mercure Basildene Manor. We really appreciate your positive remarks. We hope to welcome you back again soon! Warm Regards, Grace and the Team@Basildene

Cate Couples - 07/08/2018 AccorHotels certified review
« Great setting »

Room was very comfortable and where the hotel is, the grounds and surroundings, are stunning It’s very close to town but still in the bush

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cate, Thank you for your review of your recent stay with us at the Grand Mercure Basildene Manor. We really appreciate your sharing your experience and feedback. I hope we can welcome you back again. Warm Regards, Grace and the Team@Basildene

Gail Families - 07/08/2018 AccorHotels certified review
« great stay »

we had a very lovely time staying at Basildene Manor. great staff. apartment was great. beautiful gardens area, and breakfast was terrific. great afternoon tea. great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gail and Peter, Thank you for sharing your experience of the Manor. We really appreciate your review and all your kind remarks. We look forward to your next stay with us! Warm Regards, Grace and the Team@Basildene

Ray L. Couples - 07/08/2018 AccorHotels certified review
« The friendliest place I have ever stayed at. »

Very enjoyable and relaxing with staff who bend over backwards to be friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ray, Thank you kindly for your review. It is such a delight to read such positive comments. Thanks for sharing your experience of the Manor. We hope we can welcome you back again! Warm Regards, Grace and the Team@Basidlene

Bob A. A. M. Couples - 06/08/2018 AccorHotels certified review
« We love Basildean Manor »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob & Angie, Thank you for your review of your most recent stay at Basildene Manor. Your feedback is always appreciated. We look forward to your next visit! Warm Regards, Grace and the Team@Basildene

Anonymous Friends - 06/08/2018 AccorHotels certified review
« More than I expected »

Great location. Grand rooms and accomodation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bronwyn, Thank you for taking the time to review your stay with us at Basildene Manor. Your feedback and positive comments are much appreciated. We hope we can welcome you back again. Warm Regards, Grace and the Team@Basildene

Mike Couples - 05/08/2018 AccorHotels certified review
« Very nice, friendly staff and great location »

Very nice place to staff enjoyed our second stay with you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, Thank you kindly for your review of your most recent stay with us at Basildene Manor. We appreciate your comments and feedback. We look forward to your next visit! Warm Regards, Grace and the Team@Basildene

Robyn Couples - 02/08/2018 AccorHotels certified review
« Fantastic staff, great facilities in a beautiful setting »

Your staff were without exception courteous, helpful, friendly and contributed enormously to the sense of welcome and well being. The rooms were spacious and clean and the food and little things like afternoon cake and scones to take with you left us with a warm feeling. The grounds are beautiful and peaceful - there is not one thing I can think of to improve the experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn, Wow what a delight to read your review, it is a pleasure to receive such positive remarks. We really appreciate you sharing your experience of the Manor. I hope we can welcome you back again. Warmest Regards, Grace and the Team@Basildene

Anonymous Couples - 02/08/2018 AccorHotels certified review
« Pleasant »

Overall our stay was nice. Could be improved. Staff were 10/10. The room we had at the end of the day was just a nice room, there is nothing really special here compared to other places of accomodation, And it really is just a room, there are no facilities to use like a spa/sauna or gym, there is not kitchen to cook inside the room nor a kitchen you can get room service from. The room was noisy from the main entrance foyer and lounge rooms and lacked privacy it self. We felt we could not fully enjoy ourselves and listen to music or watch our tv too loud as our door opened out into the entry foyer and we would disturb others. The ensuite was nothing special and could have been clearer especially the lower wall tiles. We were disappointed the shower shared a hot water service as every shower we had to jump of if the water as it would jump up and down in temperature. The toilet roll holder was in a silly position and difficult to reach when you are on the toilet. The building and grounds were well kept and nice to wonder through.

Lee P. Families - 02/08/2018 AccorHotels certified review
« Fresh , neat , clean , friendly »

Came for a couple of days to relax and tour the coastline with my son . It was comfortable and refreshing Staff amazing per usual Thankyou Lee

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee, Thank your for your review of your most recent stay with us at the Manor. Your words are much appreciated. In the future please feel free to give us a call directly to specify your preferred room. Warm Regards, Grace and the Team@Basildene

David S. Couples - 02/08/2018 AccorHotels certified review
« We were made very comfortable. »

The breakfasts were outstanding. The gardens, viewed from the conservatory were very lovely. The staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to review your stay with us at the Grand Mercure Basildene Manor. Your positive comments and feedback is of great value to us. We hope to welcome you back to the Manor in the future. Warm Regards, Grace and the Team@Basildene

Beverley M. Couples - 02/08/2018 AccorHotels certified review
« Excellent »

Wonderful welcome and service. We loved the breakfast and the extras such as afternoon tea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beverley, Thank you for taking the time to write a review of your stay with us at the Grand Mercure Basildene Manor. Your feedback and positive comments are of great value to our team. We hope to welcome you back again soon. Warm Regards, Grace and the Team@Basildene

Mikaela Couples - 01/08/2018 AccorHotels certified review
« A great, homely, modern getaway. »

The hostess were great. Accommodation was clean and moder yet held some of the heritage of the building. Great coffee and cake and scenic. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikaela, Thank your for taking the time to review your recent stay at the Grand Mercure Basildene Manor. Your feedback and positive comments are very much appreciated. We hope to welcome you back again. Warm Regards, Grace and the Team@Basildene

Rob D. Couples - 01/08/2018 AccorHotels certified review
« Historical Venue »

The history of Basildene cannot be ignored with old world charm and wonderful grounds in which to wander.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob, Thank you for your review of your most recent stay with us at Basildene Manor. We look forward to welcoming you back soon! Warm Regards, Grace and the Team@Basildene

Minakshi G. Couples - 01/08/2018 AccorHotels certified review
« Excellent stay always »

Excellent service and location. Beautiful experience of staying there always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Minakshi, Thank you for taking the time to review your recent stay with us. We look forward to your next visit to the Manor! Warm Regards, Grace and the Team@Basildene

Ian M. Couples - 01/08/2018 AccorHotels certified review
« Excellent »

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, Thank you for filling in the survey of your recent stay. Your feedback and positive remarks are much appreciated. We look forward to your next visit at the Manor. Warm Regards, Grace and the Team@Basildene

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