The Sebel Palm Cove Coral Coast 4 stars

TripAdvisor rating 4.5/5 313 reviews
The Sebel Palm Cove Coral Coast
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Room 1

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Hotel extras

  • Located just a short stroll to the beach

  • Self contained apartments

  • 30 minutes drive from Cairns

  • Private balcony

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre (Nearby)
  • Babysitting on request
  • Beach and water sports

Hotel location

The Sebel Palm Cove Coral Coast

Coral Coast Drive
Palm Cove
4879
palm cove
australia

Check-in from 14h00

Check out up to 11h00

  • By plane

    CAIRNS At 22km / 13.67 miles

GPS :-16.740263, 145.665311

Our accommodations

Studio Apartment 1 King Bed

  • Max. number of persons: 2
  • Coffee/tea making facilities
  • Direct dial telephone

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: 4
  • Area: From 56
  • Coffee/tea making facilities
  • Direct dial telephone

Our guest reviews for
The Sebel Palm Cove Coral Coast

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,759 reviews

tripadvisor

TripAdvisor Rating 4.5/5

313 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable but a bit out of the way from beach and cafes.

Customer review rating 4.6/5

Anonymous Solo - 08/10/2019 AccorHotels review

The room had a musty odour which was very noticeable. Bed was comfortable, fixtures and layout of room quite nice. Being able to open doors onto balcony was great to get fresh air but view overlooked the car park. It would have been good to have a microwave.

Dear Helen, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

not too bad ..not as good as we expected

Customer review rating 4.6/5

Chris C. Families - 08/10/2019 AccorHotels review

Overall staff on the front desk we excellent. However we were very disappointed with the dust in the apartment- eg the fans had thick dust on them , the wicker style large lampshade next to the bed was covered in dust - both my wife and myself had bad hayfever whilst we were in Qld and got worse when we were in our room. Had to go out and purchase toilet rolls which I think should have been more than 1 spare when staying for close to a week. The fire stairs looked like they hadn't been swept for a while . The face flannels we used developed a horrible smell after a few days despite being dried out each day. We also weren't aware the apartment wasn't serviced unless you stay 9 days.. The shower had a bad odour the entire time we were there. The bed was uncomfortable and the pillows were as well.

Dear Christopher, Thank you for taking the time to tell us about your experience at The Sebel Palm Cove Coral Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emil

Woodart in the Garden

Customer review rating 4.6/5

Harold Couples - 08/10/2019 AccorHotels review

It was very nice and relaxing

Dear Harold, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil
Customer review rating 4.6/5

Anonymous Couples - 07/10/2019 AccorHotels review

Pleasant

Dear Alfio, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Fun, relaxing

Customer review rating 4.6/5

Anonymous Families - 07/10/2019 AccorHotels review

Good quality accommodation suiting our needs

Dear Lyndon, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Relaxing

Customer review rating 4.6/5

Marty V. D. V. Friends - 06/10/2019 AccorHotels review

This is the second year in a row we have been there. We are already considering coming back next year. The gentleman at the counter was very helpfull and friendly. The rooms are comfortable but are starting to get tired. In the week we were there we needed the shower and a door handle fixed. These were done in very quick time, which we appreciated. Pity the golf course cannot be ressurected.

Dear Marty, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Not too bad, could do with a little improvement.

Customer review rating 4.6/5

Doug Couples - 06/10/2019 AccorHotels review

Room and internal were nice, but grounds and pool area could do with a little improvement.

Dear Douglas, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Our two bedroom, two bathroom apartment was well appointed and comfortable, balcony view over the pool made it a great place to relax.

Customer review rating 4.6/5

Anonymous Families - 02/10/2019 AccorHotels review

Apartment was spacious and comfortable. Everyone was very considerate of each other, which made for a pleasant experience. There was a bit of unwelcome noise from some guests leaving ultra-early in the morning and it may be useful to point out to guests to consider others when loading up your car in the car park, particularly outside standard hours. We enjoyed the pool and surrounds very much and will certainly return to the Sebel in the future (for our fourth visit).

Dear Marian, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

It was a lovely unit over the pool hope we get the same next time

Customer review rating 4.6/5

Elizabeth G. Couples - 01/10/2019 AccorHotels review

Staff and manager very nice and helpful it was a big bonus for us to have a lovely Accor representative onsite Lucinda she was so helpful units are lovely pool is great it’s the first time we have been able to get into coral coast Sebel for eight years so let’s hope we can get in again thankyou

Dear Keith, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Absolutely excellent. Exceeded all our expectations!!

Customer review rating 4.6/5

John B. Couples - 01/10/2019 AccorHotels review

As noted, exceeded all our expectations. Our apartment was clean, spacious, extremely well appointed, with everything we could wish for, provided. Staff were all friendly, professional and always willing to help.

Dear John, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Excellent

Customer review rating 4.6/5

Daryl A. Couples - 30/09/2019 AccorHotels review

Very well equiped kitchen with the exception it needs an electric frypan, teflon coated, as the cooking utensils and pans cause food to stick

Dear Daryl, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

We were very happy with the units which had obviously been recently renovated.

Customer review rating 4.6/5

Mike &. R. R. Couples - 28/09/2019 AccorHotels review

We were happy with the accommodation and the staff. However, the overall appearance of the external building was a little shabby.

Dear Michael, Thank you for taking the time to tell us about your experience at The Sebel Palm Cove Coral Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In regards to the external of the building, we are having refurbishment next year, the problem will be rectify. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emil

Relaxing genuinely wecoming staff

Customer review rating 4.6/5

Jill C. A. &. L. V. M. Business - 28/09/2019 AccorHotels review

It's the front desk that make it happen and Sebel Palm Cove has that element. Hats off to them Especially Emil the manager.

Dear Jill, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Apartment needs a little updating.

Customer review rating 4.6/5

Alison R. Friends - 28/09/2019 AccorHotels review

The most positive thing was the helpful friendly staff. The area around the hotel was a bit disappointing. The golf club was closed area needs some upkeep in regard to the grounds/garden. The curtains in master bedroom were coming down and the flush button in ensuite was broken.

Dear Graham, Thank you for taking the time to tell us about your experience at The Sebel Palm Cove Coral Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emil

Good with the pool water a bit cold

Customer review rating 4.6/5

Chris T. Couples - 26/09/2019 AccorHotels review

Three night visit to see the area

Dear Chris, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Just OK, kitchen poorly appointed, long walk to town, pool small, dissapointed golf course closed.

Customer review rating 4.6/5

L. R. Couples - 25/09/2019 AccorHotels review

We had a ground floor apartment in the highest traffic area near the gym(even though we flagged a special room please for our anniversary). When i commented to reception (nicely) that kitchen was poorly appointed we started talking. He said there where coffee plungers and plastic cups avail on request... that surly SHOULD BE part of the process of checking in, and not an add on i find our about later !! Bikes would help make guests feel more likely to come back to make the distance to Palm Cove a breeze on a hot day... and surely guests would be respectful of the bikes and look after them. Not much cost for 4 -6 bikes. With NO golf course and the prospect of construction noise and being built out I am not sure I will be back to Sebel Coral coast. Please pass this onto Accor Vacation Club.

Dear Anthony, Thank you for taking the time to tell us about your experience at the The Sebel Palm Cove Coral Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emil

our room met all our needs and we enjoyed relaxing by the pool in the afternoon.

Customer review rating 4.6/5

Peter C. F. R. C. Couples - 25/09/2019 AccorHotels review

as mentioned above we were very happy with the resort during our stay, we stayed there with family in a 3 bedroom apartment almost 7 years ago, this time it was only my wife and myself and the spacious 1 bedroom apartment was ideal. The location however may not suit everyone, my wife and myself are walkers so we enjoyed the stroll into town, but for those less mobile a car would be needed. This is why I have given an 8 in some of the following questions.

Dear Peter, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Friendly service at a great location

Customer review rating 4.6/5

Avc M. Couples - 25/09/2019 AccorHotels review

We have stayed here many times before and love the location. This time, we were warmly greeted by Emil & Gary and our small requests were attended to without any fuss. Recommend staying here ( if you have AVC Timeshare ).

Dear Paul, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Lovely place lovely climate good people

Customer review rating 4.6/5

Christine O. Solo - 24/09/2019 AccorHotels review

The rooms are brilliantly designed. The staff are great. I loved that they got Scott straight away to connect my computer to the TV and put the new radios stations on the TV. Also very good to be able to go to the gym next door at such reasonable rates. Would have loved to have a spa pool somewhere.

Dear Christine, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Scott. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Very pleasant and clean

Customer review rating 4.6/5

Anonymous Couples - 24/09/2019 AccorHotels review

Would come back again

Dear Brett, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil
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