Hotel - The Sebel Palm Cove Coral Coast
The Sebel Hotel The Sebel Hotel

The Sebel Palm Cove Coral Coast

4.0/5 268 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Reduced mobility rooms
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Deep sea fishing/Sea fishing
    • Kayaking

Catering

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Hotel location

Our rooms

  • 37 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 5 connecting rooms
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Deadbolts and/or locks in rooms
    • Alarm clock
Our rooms fittings
4.6/5 AccorHotels Rating 1,124 reviews

Our guest reviews for The Sebel Palm Cove Coral Coast

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 268 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 14/08/2018 AccorHotels certified review
« Emily is amazing and helped out above and beyond! »

Rooms are lovely and the pool also. Parking is easy. We were in Rm 2 initially and found it way too noisy with the lift, reception and the pool all around and the neighbours in rm 1 were very loud too when outside. The next day Emily moved us to Rm 214 which was way better! Loved the teddy, card, chocolate and cookies too! We had an alarm going off every 2 hrs overnight that woke us up (we think it was a cellphone in the room next door) that was a little annoying but not a property fault at all. Eril/Eric? Sorry I didn't quite see his name tried hard to solve the problem. Tour bookings were extremely easy and we had an amazing week away. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

W. Families - 14/08/2018 AccorHotels certified review
« Relaxing »

We had a wonderful stay. Staff were very good. Went above and beyond to make our stay enjoyable. Facilities are good and apartment was excellent. Definitely would like to visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mervyn, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Greg Couples - 13/08/2018 AccorHotels certified review
« Excellent »

It was great Emil and Emily were fantastic, helpful, amazing and very competent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Emily. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Phyl R. Couples - 12/08/2018 AccorHotels certified review
« Very satified with the room and facilities and the super helpful staff. »

Our 1 bedroom accommodation was very comfortable and very clean both inside and outside. We found the small couple of repairs needed in our unit, were carried out quickly and efficiently. The proximity of our room to the pool and BBQ was most convenient. The reception staff were always friendly, courteous and helpful with any of our requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phyllis, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Thommy I. Families - 11/08/2018 AccorHotels certified review
« We had an enjoyable stay at the Sebel / Accor hotel in Palm Cove - excellent time to relax. »

Very friendly staff and front desk reception made us feel most welcome. Nothing was impossible and we received excellent suggestions for daily activities and sightseeing options. Additional room request had been arranged as per our requests. Facilities, pool water temp too cold - solar hot water panels for winter months -- possible improvement. BBQ area - clean and popular.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thommy, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to your feedback and suggestion, I have take note and we will review accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Malcolm A. M. W. Couples - 11/08/2018 AccorHotels certified review
« Fantastic accommodation, beautiful apartments, excellent help and service from the reception desk. »

Very relaxing. Any assistance required from reception desk staff were very helpful. Well presented and comfortable apartments, clean, and tidy with lovely views from our balcony.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Catherine Business - 10/08/2018 AccorHotels certified review
« Outstanding Reception »

Emily, who manages hotel reception is one of the most outstanding hotel ambassadors I've met in my life and during my travels. She, and a woman I met in Derry in Ireland, are on par, but Emily as such an asset to your hotel chain, please look after her. Promote her! What a lovely young woman with such personality and style. Please tell her!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Emily. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

John D. Couples - 08/08/2018 AccorHotels certified review
« Very relaxing and quiet »

Your staff made our stay most memorable. We will be back to enjoy again. Thank you, John

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Carolyn N. Friends - 08/08/2018 AccorHotels certified review
« We liked the accomodation »

We enjoyed our stay, we thought that not having a undercover designated smoking area somewhere on the property , was discriminating and cigerette butts littered and dirtied the otherwise pristine grounds .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to thank you for bring the designated smoking area issue to my attention, this is the first time that I have such feedback. We will look at the suitable location soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Anonymous Solo - 07/08/2018 AccorHotels certified review
« Location, Location ---and service with a pleasant attitude and smile. »

A relaxing holiday of 5 days with pleasant walks to nearby shops etc. amongst well manicured gardens and walkways. So pleased I stayed when I did --not too many guests and children. I do have an issue though with bare floor boards or tiles or bare concrete in upstairs rooms where the slightest of movement , especially at night when chairs and furniture are moved across the floor thus making a good nights sleep difficult. Guests should be reminded of this concern when checking On the subject of urgent medical attention especially at night, I notice that there was no contact number. It is alright if you are accompanied by another person to raise the alarm but if travelling by yourself, it can be a potential problem. I also note at no time in all my 50 odd years of travel world wide has Reception ever asked for an Emergency home telephone contact?--be nice if if someone from the hotel was able to notify family members of such an emergency and if and what hospital they are at. This is by no means a complaint.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murray, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Barbara H. Families - 06/08/2018 AccorHotels certified review
« Peaceful, relaxing »

We came for a peaceful break away from the city noise - it was just that. The birds calling each day, the beautiful weather, the cheerful staff..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter and Barbara, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

Tuula S. Couples - 06/08/2018 AccorHotels certified review
« Great place to stay in paradise »

This is the second time we have stayed at the Sebel Palm Cove. We are Accor Holiday Club members and really love this place. The location is quiet and peaceful and only a short walk away from the heart of Palm Cove with it's wonderful cafes and restaurants. The studio was well equipped, comfortable and clean. The staff is friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tuula, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

Cath S. Families - 06/08/2018 AccorHotels certified review
« Wonderful! »

We loved it and want to go back again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

Belinda Couples - 06/08/2018 AccorHotels certified review
« Well presented apartment, friendly service. »

Very enjoyable, relaxing and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Belinda, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

Rhonwen G. Friends - 05/08/2018 AccorHotels certified review
« A great holiday experience »

The reception staff were very friendly and helpful. The room was very comfortable, spacious. More than enough room for our "stuff". My only concern was that the air conditioner in the bedroom was very very noisy. I reported it to reception and they did organise a repairman to come and fix it. He came but the air conditioner was just as noisy after his visit. I chose not to re-report it and we just didn't use that air conditioner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bradley, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for bring the air conditional issue to my attention. We will have the issue rectify soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Ian C. Families - 05/08/2018 AccorHotels certified review
« Premises had a few issues »

The room we stayed in had a water leak in the main bathroom which saw water leaking out of a wall and dribbling into the floor drain. This was reported but could not be fixed during our stay. This was dangerous and unacceptable (and did not appear to be a new issue)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian C., Thank you for taking the time to tell us about your experience at the The Sebel Palm Cove Coral Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As discussed over the phone. The mentioned issue will be rectify soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emil Gan Hotel Manager

Yvonne S. Couples - 04/08/2018 AccorHotels certified review
« fabulous stay »

Great experience, the front desk staff were fabulous, nothing was too much trouble. Our first floor one bedroom unit was very large and had beautiful views over the pool area and the mountains. the pool area is a lovely area to relax in the sunshine and read. We would definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Allan M. Couples - 02/08/2018 AccorHotels certified review
« Room was ok but not suitable for wheelchair »

I had to remove the bathroom door so that I could get my wife in because the doorway was to narrow to get the wheelchair in. The only rooms you have that are wheelchair suitable are not on the ground floor and they are only studio rooms which is ok if there is only 2 people but no good if there are more than that and there is only limited cooking facilities in them also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Michael T. Couples - 02/08/2018 AccorHotels certified review
« Delightful, beautify location great weather. »

The staff were warm, friendly and helpful. Always willing to lend a hand or provide advice. The room was great. Plenty of room, with really good facilities. There was an issue with TV reception when we arrived but that was fixed as soon as possible. The facilities around the resort were great. The pool and BBQ area were always clean and tidy. On the whole our experience this time was as good as our previous stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Jocelyn V. Couples - 02/08/2018 AccorHotels certified review
« Very enjoyable - convenient & comfortable. Very nice pool. »

Very comfortable & conveniently located to Esplanade - nice short walk. Emily & Megan were very welcoming & helpful when we arrived.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jocelyn, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

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