Hotel - The Sebel Palm Cove Coral Coast
The Sebel Hotel The Sebel Hotel

The Sebel Palm Cove Coral Coast

4.0/5 277 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Reduced mobility rooms
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Deep sea fishing/Sea fishing
    • Kayaking

Catering

See all services

Hotel location

Our rooms

  • 37 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 5 connecting rooms
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Deadbolts and/or locks in rooms
    • Alarm clock
Our rooms fittings
4.6/5 AccorHotels Rating 1,249 reviews

Our guest reviews for The Sebel Palm Cove Coral Coast

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 277 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Elizabeth Couples - 15/10/2018 AccorHotels certified review
« Pretty good. »

Pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I noticed that you rate us 6/10, is there something that you can suggest for us to improve to gain a 10/10 in the future? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Ih Families - 15/10/2018 AccorHotels certified review
« Friendly, helpful staff, good room. Thanks! »

Very good stay with you, thanks! Very impressed that when we stepped out of the taxi we were welcomed by name (having previously emailed to let you know our approximate arrival time). Only comment is that the fridge in room 2 (I think: second room on the right after reception) was very noisy - we had to switch it off at night. I wonder whether it might need replacing soon?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iain, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, please accept my sincere apologies for the inconvenience caused by the fridge, maintenance team and I are looking into it and will have the issue rectify soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Valerie Families - 15/10/2018 AccorHotels certified review
« Excellent service and quiet room on the ground floor with all amenities. »

Nice greeting from Brad who knew who we were. Nice clean room with full kitchen all in working order. Good pots and pans. Excellent dishwasher with plenty powder and good washing machine and drier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valerie, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Brad. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

David &. V. J. Couples - 14/10/2018 AccorHotels certified review
« enjoy staying in palm cove »

I have sent email to ceo about the location of the micro-wave in room 101. The positioning is such that you keep banging your head on the sharp corner of the shelf it sits on; the corner is at head height. It needs something like a case corner on the lower part of the self which would provide a rounded surface. This would help reduce the problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, please accept my sincere apologies for the microwave issue, I am in the discussion with maintenance to resolve the issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Terese Families - 14/10/2018 AccorHotels certified review
« Relaxing and comfortable stay »

Staff were welcoming and the room was very modern and clean. The hotel pool and surrounds is quite dated though, it would be nice to see the remainder of the hotel updated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Anthony Families - 14/10/2018 AccorHotels certified review
« Great location and property »

Really nice and enjoyable experience with lots of room to relax and unwind

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

Richarf Families - 12/10/2018 AccorHotels certified review
« Small but functional . Good balcony »

Enjoyed it although lack of restaurant or bar on site

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are happy to hear you enjoyed your stay with us and we fully understand your frustrations in regards to no restaurant/bar on site. We always strive to provided A-grade service and I apologise that your check-in/check-out procedure didn't meet this expectation.This is someone we will review and improve for the future. Thank you for sharing your experience, and we hope to see you again in the near future. Sincerely, Brad

Maree Families - 12/10/2018 AccorHotels certified review
« My daughter and I love holidaying at the Sebel Palm Cove. »

Our regular holiday is at the Sebel Palm Cove, we love staying here. The friendly staff remembers us from previous visits, and greets us warmly, and are very helpful in any way possible. The rooms décor is very enjoyable in the beach theme, from the shells and sand in vases to the shelving and lamp etc, are greatly enjoyed and utilised by us and any visitors comment how lovely the rooms are. The rooms are well designed and practical. My daughter and I really love our stay there and use everything on offer from outdoor setting and it's great view, to enjoying a nice relaxing bath, washing and drying wet clothes, using the cooking facilities and the extras including casserole dish and spare storage containers, ice, water container, dvd player, strainer lamp. The rooms are well appointed with lots of extras and if you'd like something Emil or Emily are very friendly and efficient to help with any requests. We really look forward to our stay with Emil and are very sad to leave. Everything is very neat and tidy, all staff are friendly from front of desk staff, to cleaning and maintenance. The pool area is fantastic with all it's extras, my daughter loves the blow up toys. The sun lounges and furniture and B.B.Q. makes it so you want for nothing! Thank you for refurbishing the sebel, even the beds are so comfortable. We are always so excited to arrive and very sad to leave. Well done and congratulations to Jody and then Emil for managing the property so well, as too Emily for being an outstanding team member! Thank you , keep up the great work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maree, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Emily. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Maria K. Families - 10/10/2018 AccorHotels certified review
« Celebration postponed was a wonderful experience for our family. »

From the first greeting at the desk from Eloise who had put our delivered groceries in our room (especially our perishables in the fridge) to our departure all the front desk were very cheerful and helpful and of course patient with all our requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria and Family, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It was an absolute pleasure having you and your family stay with us and we are all so pleased you were finally able to get the family together for all your celebrations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

Anonymous Families - 10/10/2018 AccorHotels certified review

It was clean, quiet and comfortable and handy to the main shopping strip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvette, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are pleased you enjoyed your stay with us and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

Andrea E. Families - 08/10/2018 AccorHotels certified review
« Family and Friend Holiday »

We had a pleasurable time, finding the room clean and comfortable. It was well positioned to enjoy many of the other facilities in the region. The staff were friendly, helpful and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are very happy you enjoyed your stay with us and yes, we are very lucky to be in such a great location and proximity to many amazing sights. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

Roger R. Families - 07/10/2018 AccorHotels certified review
« Very comfortable relaxed excellent reception staff »

The room was good & fairly soundproof which we love, However a major problem with loud banging room doors, echoing noise in corridor & stairwell which could be heard clearly & was really disappointing! Bathroom starting to look a bit worn & cleaning generally was not as good as other places we’ve stayed (although anything we pointed out was attended to ). Pull out bed too springy. Really disappointed with no oven capability, minimum crockery, cutlery, & the small pans which made cooking for a family difficult. The reception staff were warm & exceptional in their friendliness & help especially Emily, Eloise & Brad - they’re an asset! The pool was great & loved the Ocean Edge Club facilities! Unaware the golf course had closed so disappointed but loved the green open space at front.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger R., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are very please you and your family had a great stay with us and will make sure to pass onto Emily and Eloise your wonderful feedback. I do apologise for the cleanliness of your room. We strive for a high standard for all our rooms and have addressed it with our Housekeeping team. The doors are a constant problem and will be something we assess as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

Eske M. Families - 07/10/2018 AccorHotels certified review
« Great »

Very friendly staff, nice new decorated appartment,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eske, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are pleased to hear that you enjoyed your stay with us and will pass on your positive feedback to our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

Karena D. Families - 06/10/2018 AccorHotels certified review
« Room was lovely and the pool area perfect for the family »

Really liked the room, felt like a home away from home. Pool area was a hit with the whole family and there was always somewhere available to relax down there. Only suggestion is the lack of food amenities available. Having to walk everywhere for food, and taxi to supermarket. Would have been great if the hotel could have some basic packaged food items available at reception for purchase.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karena, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are happy to hear you enjoyed your stay with us and fully understand your frustrations in regards to the lack of food amenities. I will pass your feedback onto our head office and hopefully come up with a solution in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

Rob A. Families - 06/10/2018 AccorHotels certified review
« top quality facility, great staff, great experience all round »

very nice rooms, staff couldn't have been more helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are all very happy to hear you enjoyed your stay with us and I will pass on your lovely feedback to our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

Anonymous Families - 05/10/2018 AccorHotels certified review
« Fantastic Appartment & surroundings »

The apartment is modern and spacious, beautiful pool views and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marlie, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are all very happy to hear you had a fantastic stay with us and will pass onto our staff your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

Glenn M. Families - 05/10/2018 AccorHotels certified review
« FANTASTIC »

FANTASTIC LOCATION AND GREAT APARTMENT MY FAMILY THOROUGHLY ENJOYED IT CANT WAIT TO VISIT AGAIN FRIENDLY STAFF

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenn, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are very happy to hear you had a wonderful stay with us and yes, we are very lucky to be in such a lovely location. I will pass your feedback to our staff as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

Anonymous Families - 05/10/2018 AccorHotels certified review
« Pleasant »

Good staff nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are pleased you enjoyed your stay with us and will pass onto our staff your lovely feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

Anne P. Couples - 05/10/2018 AccorHotels certified review
« Very nice and relaxing »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are happy to hear you enjoyed your stay with us and hope to have you stay again soon in the near future. Sincerely, Brad

Nick Families - 03/10/2018 AccorHotels certified review
« Nice hotel, nice location. »

still you need to update some of the appliances - fridge had broken shelve, sliding door towards balcony was almost stuck - difficult to open.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are happy to hear you had a great stay with us. Thank you for bringing attention the issues in the room and I will make sure our maintenance team address them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad

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