The Sebel Palm Cove Coral Coast 4 stars

TripAdvisor rating 4.5/5 297 reviews
The Sebel Palm Cove Coral Coast
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Hotel extras

  • Located just a short stroll to the beach

  • Self contained apartments

  • 30 minutes drive from Cairns

  • Private balcony

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-out
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre (Nearby)
  • Babysitting on request
  • Beach and water sports

Hotel location

The Sebel Palm Cove Coral Coast

Coral Coast Drive
Palm Cove
4879
palm cove
australia

Check-in from 14h00

Check out up to 11h00

  • By plane

    CAIRNS At 22km / 13.67 miles

GPS :-16.740263, 145.665311

Our accommodations

Studio Apartment 1 King Bed

  • Max. number of persons: ‌2
  • Views: Patio *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone(...)

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: ‌4
  • Area: From 56
  • Views: Pool side, Patio, Golf view *

* Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our guest reviews for
The Sebel Palm Cove Coral Coast

100% genuine reviews from our guests

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AccorHotels Rating 4.6/5

1,584 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

297 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable with plenty of room.

Customer review rating 4.6/5

Anonymous Couples - 17/06/2019 AccorHotels certified review

The room was very clean. Surrounding lush and very quiet. Enjoyable.

Dear Janette E., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Exceptional

Customer review rating 4.6/5

Murray S. Couples - 15/06/2019 AccorHotels certified review

From booking in and checking out our stay was perfect. Hotel manager kept us informed as to large event The Ironman was happening in our location. He advised us what activities to do. Thanks emil.

Dear Murray and Carolyn, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Easy, relaxing and great facilities

Customer review rating 4.6/5

Emma Families - 15/06/2019 AccorHotels certified review

The room was perfect for our family, easy to have our friends over for dinner. Clean and well maintained. Thank you

Dear Emma Katherine L., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil
Customer review rating 4.6/5

Peter S. Couples - 15/06/2019 AccorHotels certified review

My wife and I felt that the Sebel Palm Cove was the best experience that we have had out of all the Accor hotels that we have stayed in on the East Coast of Australia.

Dear Peter S., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Wonderful relaxing hoilday

Customer review rating 4.6/5

Dekara C. Couples - 14/06/2019 AccorHotels certified review

Friendly & helpful staff, apartment was clean & tidy.

Dear Dekara C.-Lambert, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

No resturant

Customer review rating 4.6/5

Dave C. Couples - 13/06/2019 AccorHotels certified review

The hotel and staff were great not a problem. The only problem we did have was having to drive out to get to a resturant which were plentiful but not at the hotel .

Dear David, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Pleasant but lacking

Customer review rating 4.6/5

David S. Couples - 13/06/2019 AccorHotels certified review

Room was well appointed, very good. Unfortunately we were situated by some sort of power generation for the hotel, maybe aircon. This made for a constant noise especially worse when trying to sleep. The hotel needs a cafe or some sort of food operation on site.

Dear David, Thank you for taking the time to tell us about your experience at the The Sebel Palm Cove Coral Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emil

very relaxing

Customer review rating 4.6/5

Elise L. P. Couples - 12/06/2019 AccorHotels certified review

there for Ironman so very handy to event

Dear Elise, Thank you for taking the time to tell us about your experience at the The Sebel Palm Cove Coral Coast. I am sorry that your experience did not meet your expectations, as we received 7 out of 10 review; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emil

Relaxing in paradise

Customer review rating 4.6/5

Anonymous Couples - 12/06/2019 AccorHotels certified review

We loved the resort atmosphere and were impressed with the fantastic pool and gym facilities at adjacent ocean edge health centre

Dear John, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Very Good

Customer review rating 4.6/5

Marcy S. Friends - 11/06/2019 AccorHotels certified review

Staff at counter always very friendly and helpful ;) a good set of sharp cutting knives for food prep would have been great , knives were blunt for cutting meals. This thin Bin liners were horrendous every time we took our rubbish out of the bin supplied the bags were breaking , in the end we used coles recycle bags as they were stronger . A stronger light under over heads when meal prepping would be unreal there -the range hood light just not enough at night . Other than that everything was super we will be back ;) staff all lovely all the time which is great !

Dear Marcela, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The few issues that you mentioned, I will look into it with the maintenance and housekeeping manager to come up with a solution. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Relaxing and Pleasant stay at Palm Cove

Customer review rating 4.6/5

Daniel G. Couples - 10/06/2019 AccorHotels certified review

Comfortable, easy walking to Palm Cove waterfront, pleasant and well mantained room and facilities

Dear Daniel, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Good

Customer review rating 4.6/5

Iona H. Couples - 10/06/2019 AccorHotels certified review

The man on reception was very friendly and helpful. The room was good but some maintenance is required, the bins are stained and rust marks all over them, the cupboards in the kitchen had greasy finger marks all over them, the bench was chipped and stained, the dishwashers door was somehow stained or dirty as was the microwaves door. The couch needed a clean it didn't smell good. The curtain had come off a couple of hooks. Small things that I thought would be covered in our yearly fees to keep these apartments fresh up to a good standard. When we brought into this the apartments showed to us were top class and beautiful.

Dear Iona H., Thank you for your feedback sorry to hear you had a negative experience we will aim to rectify all aspects. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Emil

Mr F Pileggi

Customer review rating 4.6/5

Anonymous Couples - 10/06/2019 AccorHotels certified review

Very satisfied and enjoyed our stay

Dear S., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Friendly staff as usual but not so happy with the room

Customer review rating 4.6/5

Anonymous Couples - 10/06/2019 AccorHotels certified review

As always the staff at The Sebel were fantastic; friendly and helpful. However, the room we were allocated on this trip (we've stayed quite a few times in various rooms) was a disabled set up which meant no toilet seat cover and no shower stall (just a curtain which meant there was water all over the floor (surely a safety hazard even for someone with a disability) including all around the toilet. Otherwise the room was clean, tidy and had everything we needed (other than a washer which was because it was a studio and we overlooked that when deciding on the room size to book).

Dear Fiona, Thank you for taking the time to tell us about your experience at the The Sebel Palm Cove Coral Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emil

Extreme comfort and very relaxing

Customer review rating 4.6/5

Linda A. Couples - 09/06/2019 AccorHotels certified review

This was our third stay with Sebel Palm Cove. We love it and call it our second home. We keep coming back because we love the spacious apartments and quiet and has everything you need.

Dear Linda, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and hope to see you back 'home' again. Sincerely, Emil

A lovely experience.

Customer review rating 4.6/5

Laurie C. Friends - 08/06/2019 AccorHotels certified review

Mainly all good. Minor hiccups like no bug spray in the room but reception rectified this quickly.

Dear Laurie, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Excellent holiday location for the Cairns region.

Customer review rating 4.6/5

Trevor S. Couples - 07/06/2019 AccorHotels certified review

The premises, staff, location and atmosphere just made our holiday.

Dear Trevor S., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Fabulous

Customer review rating 4.6/5

Jennifer Solo - 07/06/2019 AccorHotels certified review

I booked this accomodation in error, however it was a very happy mistake. I found staff and facilities were terrific and I will return here the next time I am in FNQ. Thank you

Dear Jennifer, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Family Holiday

Customer review rating 4.6/5

Maggie I. Families - 04/06/2019 AccorHotels certified review

Overall great experience. It is about our 5th time. Staff always friendly and go out of their way to accomodate requests. Have brought family and friends over the years. Great spot.

Dear Margaret & I. family, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

We had a lovely relaxing stay.

Customer review rating 4.6/5

Ross A. Couples - 29/05/2019 AccorHotels certified review

Since staying here from when it was brand new we have noticed that some of the maintenance issues are the same from years ago. For example the laundry bi-fold doors continue to be broken and in some cases unable to operate at least one pair. I expect our significant annual fees, which as I understand do go towards these types of maintenance issues, to ensure these things are done. We enjoy the area and the apartments enough to regularly keep coming back but would really appreciate these types of upkeep to be dealt with straight away.

Dear Ross, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil
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