Hotel - The Sebel Palm Cove Coral Coast
The Sebel Hotel The Sebel Hotel

The Sebel Palm Cove Coral Coast

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4.0/5 248 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WiFi at the hotel
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • EARLY CHECK IN FROM 10AM
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Kayaking (Paying, Nearby)

Catering

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Hotel location

Our rooms

  • 37 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Deadbolts and/or locks in rooms
    • Alarm clock
Our rooms fittings
4.6/5 AccorHotels Rating Based on 922 reviews

Our guest reviews for The Sebel Palm Cove Coral Coast

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 248 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Troy Families - 16/04/2018
« Great Stay »

We had a family holiday in Cairns. We chose the Sebel in Palm Cove and it didn't disappoint. The staff were very friendly and extremely helpful the accomodation was well laid out, clean and modern. Would recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Troy, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

AccorHotels certified review
Gw Families - 15/04/2018
« Relaxing and comfortable »

We aimed for relaxing and reading. Enjoyed going to the gym and also had not stayed since the refurbishment and this was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

AccorHotels certified review
Robyn S. Families - 15/04/2018
« comfortable & relaxing »

Great service at reception, cleanliness, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

AccorHotels certified review
Tim B. Families - 14/04/2018

The 3 bedroom unit (105) was spacious, clean and very comfortable. The concierges were very helpful and delightful. Parking was good. The front door of the unit needs a damper on it to prevent it slamming with the wind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

AccorHotels certified review
Claire Families - 14/04/2018
« Great holiday »

We had a great stay at Palm Cove in the Sebel. It was exactly as described and Emily on the desk was exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew , We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

AccorHotels certified review
Anonymous Families - 14/04/2018
« Comfortable and relaxed »

Overall was pretty good. It would be good if there was a little more attention to detailed cleaning Eg * Whilst the bathrooms and floors where clean as such the grout needs a good scrub with domestos or bleach. * My 5 year old slept on the couch and the next morning there was a pubic hair in his bed so the sheets had obviously not been changed * There was mound on the cloth under the sink (these 2 things were rectified by the cleaning staff) * The BBQ area needed to be cleaned - I don’t mean the hit plates that’s the responsibility of guests after use. * The internal stairs were obviously not cleaned at all during our stay as the same spills remained uncleaned that had been there prior to our arrival - we were onsite 8 nights. Again this is more detailed cleaning...the place in general appeared clean, presentable and quite nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for letting me about the cleanliness with your room. I have passed your concerns to the housekeeping manager, the issue has been rectified. However, I can ensure you that sofa bed sheet is change on departure, however, i am sorry that there were hair in it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

AccorHotels certified review
Chris Couples - 13/04/2018
« Superb Sebel »

Gateway to explore where the mountain ranges literally meet the reef. Easy access much of what far North Queensland offers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

AccorHotels certified review
Ray Friends - 12/04/2018
« Good »

Quiet. Need to replace dish rack.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

AccorHotels certified review
Trudi M. Families - 12/04/2018
« Enjoyable »

Staff were responsive, friendly and awesome really, place was tidy and clean. The location awesome. The rooms well presented and comfortable - exceeded my expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trudi, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

AccorHotels certified review
Michael Families - 12/04/2018
« Superb family holiday »

Outstanding apartment in fantastic tropical surroundings on the doorstep to Palm Cove

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

AccorHotels certified review
Jen N. Families - 12/04/2018
« Very relaxing. »

Very enjoyable - quiet and relaxed. Great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

AccorHotels certified review
Paula N. Couples - 11/04/2018
« Mrs N. »

Beautiful Palm Cove lovely and relaxing by the pool and bbq. A 5 minute walk threw wonderful lush gardens to the beach and restaurants and shops. We could not have asked for a more relaxing holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Hotel Manager

AccorHotels certified review
Henri A. Families - 09/04/2018
« Family friendly. »

Great place, family friendly with a great pool for everyone, also very relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henri, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

AccorHotels certified review
Carol B. Families - 09/04/2018
« Clean rooms, friendly staff »

Emily went over and beyond what was expected and we were very pleased with the overall quality of service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Emily. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

AccorHotels certified review
Sheryl S. Families - 08/04/2018
« We had a fantastic time at the Sebel palm cove. »

The staff was helpful, facilities were good. We stayed in a 3 bedroom apartment, and in the middle room there was a few cockroaches fell from the ceiling and the children were not happy to sleep in that room. There was lots of ants in the kitchen area as well. Also in the living area the window seals need cleaning and dusting just for your future reference. Overall we had a lovely time and very nice accommodation. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheryl S., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry for the few housekeeping issue that to caused some uncomfort for your stay, I have pass your feedback to the housekeeping manager, the issue has since been rectify. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

AccorHotels certified review
Charmaine Couples - 08/04/2018
« Calm and very friendly place. »

Very relaxing. Very private and intimate. Hardly ever any noise from neighbours or surrounds. Love being so close to the esplanade and walking distance. Great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charmaine, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

AccorHotels certified review
Vai Y. Families - 07/04/2018
« Effectient, friendly and clean room with all essential facilities »

most enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vai, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

AccorHotels certified review
Anonymous Business - 07/04/2018
« Mixed work and holiday together »

Easy to get to. No problems in parking. Self contained unit, a pool, walking distance to he beach. Quiet location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

AccorHotels certified review
Anne Couples - 06/04/2018
« Great! »

Enjoyed, it all. Place , people & pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan Hotel Manager

AccorHotels certified review
Brant Couples - 06/04/2018
« Good, but could be better »

Nice place to stay. Just need the internet to be connected to the smart TV, so it may be used with Netflix and other functions. Also the internet limit should be increased. As a lot of people work digital and use many online application.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRANT, Thank you for taking the time to tell us about your experience at the The Sebel Palm Cove Coral Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emil Gan Hotel Manager

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