Hotel - ibis Styles Cairns
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Ibis Styles Hotel

ibis Styles Cairns Hotel

15 Florence Street  Corner of Florence and Lake St 
4870  CAIRNS
AUSTRALIA

754 reviews
TripAdvisor Rating Based on 754 reviews
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Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Outdoor unheated pool
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Glass bottom boat (Paying, Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Rafting (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Glass bottom boat (Paying, Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Rafting (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 09:30 / 18:00 - 20:30
    • Opening hours : Week-end 06:30 - 09:30 / 18:00 - 20:30
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 75 rooms
  • 100% non-smoking hotel
  • 11 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Data port in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • WIFI in your room
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Styles Cairns

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 754 reviews
TripAdvisor certified review
Couples - 25/06/2017
« Once again we thoroughly enjoyed our stay at IBIS Styles Cairns »

We stay here regularly for the simple reason that it is great value for money, the staff are all so very friendly and helpful and it couldn't be better situated; just a short walk to the city centre or the Cairns Central shopping mall and an even shorter walk to the esplanade. We usually stay in one of the executive rooms which are a bit more expensive but are also bigger rooms.

TripAdvisor certified review
Business - 07/05/2017
« Basic style at Cairns Ibis »

Look this hotel is ok if you're there for a short vision a budget (its not cheap cheap) . Staff are as usual for Ibis very caring and friendly. The Rooms are ok and its quite central. Its the restaurant that lets it down. Breakfast is very budget and not particularly varied or healthy. Plastic bread a very average toaster a rather unimaginative meusly (never can spell that ) basic cooked though i have never eaten cooked there as everything else is so uninspiring canned fruit you get the message. It wouldn't take much to lift this to something approaching interesting like the Ibis in Perth. Best Omelettes in the world there !

TripAdvisor certified review
Solo travel - 03/05/2017
« overnight »

On arrival made welcome with necessary documents and data ready. As it was a short notice booking there were no available car parking facilities left. I accepted that, but was then informed there was no problem they would move the managers vehicle from its allocated spot and I could park there. Very thoughtful and accommodating (excellent).

TripAdvisor certified review
Solo travel - 22/04/2017
« Very disappointing »

This experience was probably most disappointing I have had as a Accor member (gold), I was not greeted as a valued Accor member, the air con in my room was not working and the lady who came advised that it is not supposed to be changed from 24 degrees as it won't work ( rubbish) and then acknowledged it didn't work regardless and asked if it would be ok if I still stayed in the room???? I live in th gulf where it is 40 degrees everyday so I don't want to spend the night paying to be stinking hot, I was told that they would see what was avail, and then told I was to be upgraded to a executive room. My question is why wasn't this offered when I checked as part of a gold membership is a room upgrade. Room was great and air con worked perfect, no problems until I went to sleep at 930pm i was woken to yelling, screaming and laughter coming from the pool which was below my room. At 1030 I rang reception to be told that the pool is open until 12am and these young people had a flight at 2am so they were trying to stay awake. I advised I had a 9 hour drive back to the gulf leaving at 5am but apparently this didn't matter, at midnite the noise stopped. One thing I did forget to mention that the lift was also broken down. Will not return again, love Accor and their hotel but not here.

TripAdvisor certified review
Couples - 21/04/2017
« Another pleasant return getaway in Cairns »

Very friendly staff that provide caring service,comfortable rooms at a very competitive price.Restaurant has limited menu of beautiful well priced meals.Location is convenient to the CBD and most venues are within walking distance.Limited off street parking.

TripAdvisor certified review
paulwU2974UU Couples - 01/04/2017
« Good Location in Cairns »

My wife and I stayed at the Ibis Styles Cairns Hotel for four nights in late March, 2017 and very much enjoyed our stay. The hotel is well located in downtown Cairns, is quite affordable, and was very friendly and clean. Both cold and hot breakfast offered. Walking distance to coast, marina, and boats to the Great Barrier Reef.

TripAdvisor certified review
Solo travel - 18/03/2017
« Value and CBD proximity »

My executive room was wonderfully spacious and perfectly positioned away from the bustle of lifts and potentially noisy residents. I had booked a 'special' but was still impressed with what I received. Easy walking proximity the city centre and its many delights, the State Library for a workshop, attentive and professional staff made this a stay that will definitely have me returning.

TripAdvisor certified review
Lynjam Couples - 16/03/2017
« Great service central location »

Staff were very helpful- an early checkin was given which was unexpected but very welcomed. Staff always were cheerful and we're happy to assist with any small detail. Room was clean and a large size.

TripAdvisor certified review
Couples - 13/03/2017
« Cairns holiday »

Really nice hotel and the staff very welcoming. Lovely continental breakfast and considering there were over 100 school children staying at the same time, very quiet and the dining room was kept immaculate, well done.

TripAdvisor certified review
Alison S Family - 04/03/2017
« Clean; friendly very helpfull. Good location. »

Very friendly at check in. Able to check in early. Family room 2 bedroom spacious. Self catering Location excellent. Very friendly an helpful staff. Quiet area -- walking distance to everything. Wouldn't hesitate to recommend an stay there again.

TripAdvisor certified review
Couples - 16/01/2017
« Another great stay at Ibis Styles Cairns. »

We are regulars at this hotel and as usual we were greeted like "old friends" when we checked in for our New Year stay. We regularly return to this hotel because all the staff are so friendly and helpful, the rooms are a good size, the beds really comfortable with crisp white linen and the rooms and bathrooms are always clean. As usual we were able to book at a very competitive rate which included a continental breakfast. Finally we find the location of this hotel ideal just 5 minutes walk to the heart of Cairns and only a couple of blocks back from the esplanade, We will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RodGosford, We very much appreciate your comments regarding your recent stay at the Ibis Styles Cairns. We are truly passionate about delivering exceptional customer service to our guests and I am glad to hear that you enjoy staying with us when ever your in Cairns. I will be sure to pass on your wonderful comments to the rest of the team. We look forward to welcoming you back to Ibis Styles Cairns. Sincerely, ISCTeam

TripAdvisor certified review
Friends getaway - 12/01/2017
« Lovely clean hotel with very polite staff »

We had a lovely stay at the the ibis hotel only 20 mins away from airport and 5 mins away from the esplanade. The rooms were very clean and the staff were very helpful and have all the information needed if you want to book tours etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear daniekS1224CK, Thank you for your fantastic review! Your comments regarding your most recent stay with us at the Ibis Styles Cairns are very much appreciated. It is always a pleasure to receive positive guest feedback. Thank you again for sharing your experience. Sincerely, ISCTeam

TripAdvisor certified review
John F Couples - 08/01/2017
« Great Barrier Reef visit »

Booked two rooms for a visit to the Great Barrier Reef and found the rooms to be some of the cleanest that I have stayed in. I would have no hesitation in recommending this hotel. All the staff were really helpful especially Daniel in reception who could not do enough.I really enjoyed the stay.I have stayed in Ibis hotels previously and will continue to do so when I go back to the UK. Thanks for a wonderful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John F, We are truly passionate about delivering exceptional service to our guests and we delighted you enjoyed your experience. Its great to hear our guests appreciate our efforts. Thank you for sharing your experience and we hope that if your passing through Cairns again you would choose to stay with us. Sincerely, ISCTeam

TripAdvisor certified review
Kylie R Family - 15/12/2016
« A weekend away »

We had an enjoyable stay, large room with kitchen facilities. Only problem the beds were very very firm. Walking distance to the Lagoon and heaps of other places to eat. Breakfast at the Ibis was only basic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kylie R, Thank you for your wonderful review. It is great to hear our guests appreciate our efforts. We hope to welcome you back soon. Sincerely, ISCTeam

TripAdvisor certified review
Business - 29/11/2016
« brian »

good place but still need better selectionof Pay tv channels an reception of existing channels the location is close to all but parking and the witches hats idea is very bad food is good staff are pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear brian, Thank you for taking the time to review our hotel. We appreciate your concerns and it is our hope to better serve you in the near future. Sincerely, ISCTeam

TripAdvisor certified review
Business - 09/11/2016
« Rooms »

Air conditioner didn't work properly as the room was hot and it leaked severely. The room needs an upgrade and much needed maintenance. Very friendly staff and the service was great. The breakfast and dining was also good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa C, Thank you for taking the time to tell us about your experience at the Ibis Styles Cairns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you know our hotel is an older establishment and will hopefully be undergoing a refurbishment sometime in 2017. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ISCTeam

TripAdvisor certified review
Couples - 23/10/2016
« Excellent stay »

This property has a face lift since last stayin. Its had a fresh paint and new carpet. Very impressed.The staff are very courteous and helpful. Breakfast staff exceptional. looking forward to staying again

TripAdvisor certified review
Family - 09/10/2016
« nice hotel »

A clean, air conditioned hotel in a good location in Cairns. Breakfast was a great choice and unexpected. The bathrooms were a little dated, but overall, not bad for the price. The pool was lovely and clean.

TripAdvisor certified review
Couples - 07/10/2016
« Great budget alternative »

When entering this hotel we were greeted warmly by the receptionist. The hotel foyer is typical with a wall of suggested excursions in and around the Cairns area. There are comfortable lounge chairs and complimentary coffee and tea. Cold drinks are also available for purchase. This hotel has a distinct adour that many cheaper hotels have. We were not directed very well to our room and didn't realise that there was an elevator to take us up to the second floor and we trundled our suitcases down the very long corridor and up the stairs at the end! Luckily our cases were not that heavy! The room was ordinary and the bathroom small. Everything was reasonably clean and suited a one night stay for our budget. The outdoor pool area was clean and fulfilled our need to cool down. There was a lot of traffic noise as it is in the middle of Cairns. The traffic noise did not bother me when sleeping. The bed was comfortable and the pillows ok. The continental breakfast suited my husband. I had fruit which was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DebbieAltona, Your comments regarding your recent stay at Ibis Styles Cairns are very much appreciated. I will share your feedback with the rest of the team. Sincerely, ISCTeam

TripAdvisor certified review
Solo travel - 04/10/2016
« Great Property »

Everything from check in service to whole aspect of the room was great. Would recommend this property for people looking for a comfortable place to stay with value and class for a very fair price. Close to centre of town and an easy walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rivermurray, Thank you for taking the time to post your review following your recent stay at Ibis Styles Cairns. We are truly passionate about delivering exceptional service to our guests and I am delighted you enjoyed your experience with us. We look forward to welcoming you back to Ibis Styles in the near furture. Sincerely, ISCTeam

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