Sofitel Abu Dhabi Corniche Hotel 5 stars

TripAdvisor rating 4.5/5 3,827 reviews
Sofitel Abu Dhabi Corniche
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Hotel extras

  • Prime location for business and pleasure

  • Explore the world through your palate

  • Unique exterior and interior design

  • State of the art meeting facilities

  • Dive into a world of relaxation at So SPA

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 6 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Abu Dhabi Corniche

Corniche Road East
Capital Plaza Complex
44966
44 966
abu dhabi
united arab emirates

Tel: +971028137777

Fax: (+971)02/8137799

Contact email

Check-in from 15h00

Check out up to 12h00

  • SOFITEL ABU DHABI CORNICHE :  

  • SOFITEL ABU DHABI CORNICHE :  

  • By plane

    ABU DHABI INTL AIRPORT At 35km / 21.75 miles

  • By train

    BUS TERMINAL At 4km / 2.49 miles

GPS :24.498747, 54.367195

Our accommodations

All 280 rooms and suites offer a level of comfort designed to induce relaxation and boast all the latest technology. 47 suites and 40 rooms offer access to the Club Millésime Lounge, located on the top floors with breathtaking views of the Corniche.

SUPERIOR ROOM, 1 King size bed

  • Max. number of persons: ‌3
  • Area: From 42
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SUPERIOR ROOM, twin beds

  • Max. number of persons: ‌3
  • Area: From 42
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 1 King size bed, sea view

  • Max. number of persons: ‌3
  • Area: From 42
  • Views: Ocean/Sea view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 2 single beds, sea view.

  • Max. number of persons: ‌3
  • Area: From 42
  • Views: Ocean/Sea view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Luxury Room Club Sofitel, 1 king-size bed, Club Millesime Lounge access, sea and city view

  • Max. number of persons: ‌3
  • Area: From 43
  • Views: City side, Ocean/Sea view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Luxury Room Club Sofitel, twin beds, Club Millesime Lounge access, sea and city view

  • Max. number of persons: ‌3
  • Area: From 43
  • Views: Ocean/Sea view, City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Prestige Suite, separate living room, butler service, Club Millesime, sea and city view

  • Max. number of persons: ‌4
  • Area: From 78
  • Views: Ocean/Sea view, City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Opera Suite, separate living room, butler service, Club Millesime, sea and city view

  • Max. number of persons: ‌4
  • Area: From 84
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Imperial Suite, separate living and dining area, butler service, Club Millesime, sea view

  • Max. number of persons: ‌4
  • Area: From 125
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

GRILLS @ CHILL'O

Type of cuisine: Mediterranean

A live kitchen offering a selection of Arabic & Mediterranean cuisines, this restaurant by the pool is ideal for lunch and dinner. Enjoy sports game shown live on the big screens while delighting in cocktails, fruit juices and delicious food.

Lunch

12:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 03:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FRENCH BAKERY CORNER

Type of cuisine: Cafe

The French Bakery Corner offers a variety of fresh bread & rolls, French croissants, pastries, sandwiches, drinks and birthday cakes. The Bakery also prepares healthy and quick breakfast from 6 am to 10 am.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CORNICHE RESTAURANT

Type of cuisine: International

Fresh French pastries complement Saj bread, a delectable rotisserie and other pan-Arabic specialties are available in this open kitchen. 3 live cooking stations, Sushi Corner and an exquisite bakery-pastry counter.

Lunch

12:30 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CAFE LOBBY LOUNGE

Type of cuisine: Cafe

For an express breakfast, morning coffee, afternoon tea or a midnight treat, pop into Le Café Lobby Lounge. Dammann Frères teas, Turkish coffees and a dizzying parade of French and Middle Eastern pastries await, with sculptures inspired by Brancusi.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PARMIGIANA

Type of cuisine: Italian

A venue offering contemporary Italian cuisine while still offering a classic touch for a casual dining experience. The restaurant offers a wide array of menu from bruschetta, pasta, pizza and parmigiana dishes.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ICON VIP

Photo non contractuelle / Strictly non binding

A place to celebrate or chill out with friends and colleagues while enjoying live music. Guests can choose from a wide variety of exquisite international dishes, wines and special cocktails. *Managed Externally

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

JAZZ N' FIZZ

Photo non contractuelle / Strictly non binding

A chic Abu Dhabi bar for a signature cocktail and a fine cigar, Jazz'n Fizz is ideal for after-work drinks with colleagues. Dark woods, deep reds and a beautiful embossed ceiling create a stylish feel; jazz music is infused by Latin and Arabic tunes.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 780 m²

  • Maximum capacity: 768 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Sofitel Abu Dhabi Corniche

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

6,393 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

3,827 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

It was a great experience. Will definitely book next time.

Customer review rating 4.5/5

Matthias Couples - 20/06/2019 AccorHotels certified review

A beautiful, modern Hotel with really friendly and helpful staff. The "Luxury room" was huge and we had a nice sea view. They had the most comfortable bed we ever slept in! The All Day Dining Restaurant was also very good, with an amazing staff. They always introduced the special, local dishes. We would like to say thank you to Rohit and Sunoj for the amazing service. We always felt us warmly welcomed everywhere in the hotel. The pool area is not really huge, but if somebody needs a bigger space, the hotel offers free transfer to Corniche Beach. As the title tells, we will definitely visit this hotel again. Excellent price/value ratio. Highly recommend to visit this hotel!

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive positive feedback. We will share your comments with the management and staff in particular to Rohit & Sunoj. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

Week en in Abu Dhabi

Customer review rating 4.5/5

T.h. Families - 20/06/2019 AccorHotels certified review

An overall good experience but below expectation for Sofitel Brand hotel

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Sofitel Abu Dhabi Corniche. We regret to hear that we have not fully met your expectations and please allow us to express our sincerest apologies for any inconvenience caused. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your concerns. We appreciate your sharing your comments and it is our hope to welcome you back again for a more satisfying experience. Sincerely, Guest Experience Team

it was ok but had one problem.

Customer review rating 4.5/5

Rashid Friends - 18/06/2019 AccorHotels certified review

We had a problem with the AC that it was hot and they came to fix it 2 times but still nothing changed.

Dear Rashid A., Thank you for taking the time to tell us about your experience at the Sofitel Abu Dhabi Corniche. I am sorry that your experience towards the AC in your room; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilah Samee Guest Experience Manager

AMAZING

Customer review rating 4.5/5

B. Couples - 17/06/2019 AccorHotels certified review

My Wife and I enjoyed our stay at Sofitel. Special thanks to the front desk staff and Sadun at the chill bar for making our stay memorable. We will be back next time we are in town.

Bonjour Mr. Akinlemibola B., We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would greatly appreciate if you could as well spare a few minutes to share your positive feedback on TripAdvisor by just clicking on the link https://bit.ly/SADCTAreview as it's will mean a lot for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ludmilah Samee Guest Experience Manager

relaxing

Customer review rating 4.5/5

Agnes C. Families - 16/06/2019 AccorHotels certified review

Our stay is great! We had fun in the pool and it's so relaxing. The food is good also.

Dear Mrs. Agnes C., We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would greatly appreciate if you could as well spare a few minutes to share your positive feedback on TripAdvisor by just clicking on the link https://bit.ly/SADCTAreview as it's will mean a lot for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ludmilah Samee Guest Experience Manager

Not as expected from a 5-Star Lodging.

Customer review rating 4.5/5

Hope T. S. I. Couples - 15/06/2019 AccorHotels certified review

This Lodging does not live up to my 5-Star expectations. 1. Room was spacious and clean. 2. However, the Room needs to have multiple international outlets for multiple international devices. (I had to borrow one from the front desk). 3. Coffee, cream and toiletries were in short supply. 4. No outlet for hair drier in the Bathroom. 5. Lighting in the Bathroom was very poor to apply make up. 6. Lighting in the Toilet Stall was very very poor. 7. Ladies locker room at the SPA needs wet towel baskets. The Steam Room needs full resurfacing...

Dear Mr. Joseph B., Thank you for taking the time to tell us about your experience at the Sofitel Abu Dhabi Corniche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilah Samee Guest Experience Manager

Good,Below expectations

Customer review rating 4.5/5

Ahmad A. Families - 15/06/2019 AccorHotels certified review

Good,Below expectations , the water hose was not available in the bathroom, which is critical issue for personal hygiene in our culture

Dear Mr. Ahmad A., Thank you for taking the time to tell us about your experience at the Sofitel Abu Dhabi Corniche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilah Samee Guest Experience Manager

We enjoyed our stay and had a great time.

Customer review rating 4.5/5

John Couples - 15/06/2019 AccorHotels certified review

We found that the staff were very helpful from check in, booking tours and general information. Staff were very friendly and helpful. We felt that we were treated like royalty. All this made our stay very enjoyable. We would stay there again if the need arose. Thank you.

Bonjour Mr. John M., We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would greatly appreciate if you could as well spare a few minutes to share your positive feedback on TripAdvisor by just clicking on the link https://bit.ly/SADCTAreview as it's will mean a lot for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ludmilah Samee Guest Experience Manager

different quality of services provided

Customer review rating 4.5/5

B. A. Families - 15/06/2019 AccorHotels certified review

Room was ok even bit dirty. Service very good in restaurant. Swimming pool not accessible as too crowdy. Break fast very difficult access and service. As accord member the point have not been credited.

Dear Mr. A. B., Thank you for taking the time to tell us about your experience at the Sofitel Abu Dhabi Corniche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilah Samee Guest Experience Manager

Good time in Abu Dhabi

Customer review rating 4.5/5

Peter &. J. R. Couples - 14/06/2019 AccorHotels certified review

Most of the staff in the hotel from reception to pool attendants and especially Lou, Nor and Ziner in the club lounge we exceptional our only complaint were the greeters in the restaurant at breakfast time were a bit off putting at times. The suite we had was nice but it had a very bad mark on the carpet which look an iron burn and in a room like this should not be, but our overall experience was very good.

Dear Mr. Peter R., We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive positive feedback. I will share your comments with our team sepcially to Nour, Zineb and Lou. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also taken note of your feedback towards our team member which we will definitely follow up. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ludmilah Samee Guest Experience Manager

Relaxing

Customer review rating 4.5/5

Luizandria D. Families - 14/06/2019 AccorHotels certified review

The room was great it was quiet and peaceful. The food was great. Pool it too small for such a big hotel. Unfortunately my husband and I could not go together to the lounge because kids are not allowed and there was no where to keep the kids.

Bonjour Mrs. Luizandria D., We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive your feedback. I will share your comments with our team and we do also apologized for the inconvenience as you have not been able to make use of the lounge during your stay. We hope for welcoming you back in Sofitel Abu Dhabi Corniche. Sincerely, Ludmilah Samee Guest Experience Manager
Customer review rating 4.5/5

Mariana O. Friends - 14/06/2019 AccorHotels certified review

Having arrived 18.30 for my booking on June 7th, after a tiring day, the room was not ready and the wait was approximately one extra hour. The stay was doubly disappointing having to leave 7 am the day after; the limited time became even more limited due to the hotel not respecting the check-in hours.

Dear Mrs. Mariana O., Thank you for taking the time to tell us about your experience at the Sofitel Abu Dhabi Corniche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilah Samee Guest Experience Manager

Amazing stay

Customer review rating 4.5/5

Karl Solo - 13/06/2019 AccorHotels certified review

It was a wonderful experience!

Dear BAUTISTA K., Thank you for taking the time to tell us about your experience at the Sofitel Abu Dhabi Corniche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. https://bit.ly/SADCTAreview Sincerely,

It could not get any better!!!

Customer review rating 4.5/5

Najd B. Families - 12/06/2019 AccorHotels certified review

The duty manager was extremely welcoming. She wanted to make sure our stay was superb. I have stayed few times here, but this time it was the best by far.

Bonjour Mrs. Najd B., We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ludmilah Samee Guest Experience Manager

Great service and friendly staff

Customer review rating 4.5/5

Charlotte Solo - 12/06/2019 AccorHotels certified review

My room was ready as soon as I arrived and it was spotlessly clean and had everything that I needed. The food at breakfast and dinner was tasty and the staff were friendly and helpful. The restaurant manager was very welcoming. The only things that have led to me marking down were that with two pools it would have been nice if one was allocated to adults only as it was very loud and difficult to relax when the pool was full of children. Also, breakfast was quite chaotic. Children were running around screaming and although I was told by two servers that breakfast would continue until 11am things were cleared away from 10:30. Overall I did have a lovely stay and would probably return at a less busy time.

Bonjour Mrs. Charlotte T., We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive feedback from our guest and we would like to apologize for the inconvenience with the wrong information given to you in regards to our breakfast timing.We have also taken note of your suggestion on our pools, which your feedback will be share to the team accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ludmilah Samee Guest Experience Manager

Lovely large room

Customer review rating 4.5/5

Jan S. Couples - 12/06/2019 AccorHotels certified review

The room was lovely, large, clean and comfortable bed. The daily service of the room was very good. Most of the staff on reception were friendly however the woman who seemed to be the supervisor on breakfast was quite rude, other customers said the same to us. The pool water was far too warm to refresh in with temperatures of 39 degrees. The staff in the gin bar were great, enjoyed the lovely cocktails and complimentary nibbles.

Bonjour Mrs.Janice S., We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive positive feedback of your stay for our Front Office Team, Housekeeping and Pool which your comments will be share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we apologized for the bad experience happened during your stay, and kindly be informed that necessary measures will be taken. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ludmilah Samee Guest Experience Manager

Perfect hotel for our vacation

Customer review rating 4.5/5

Marco Families - 12/06/2019 AccorHotels certified review

Perfect hotel. You'll feel pampered. Room was well above our expectations and you'll always feel special. The swimming pool is a nice addition for the kids. Complimentary shuttle bus to the main attractions adds to the overall rating. We'll come back.

Bonjour Mr. Marco D., We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ludmilah Samee Guest Experience Manager

ruined holiday

Customer review rating 4.5/5

Monica Couples - 12/06/2019 AccorHotels certified review

Terrible just does not describe it enough. Issues from the moment we checked in until we decided to leave earlier than planned. 1st: you promote on your hotel website that there is an operating shuttle to the beach. Unfortunately the checkin time is 3pm and your shuttles (only 2) leaves at 9.30am and 2pm... 2nd: with no option to use your beach access, we decide to use your swimming pool. Again, you promote that complimentary towels will be available. Unfortunately we arrived at the swimming pool and no towels were available, explained that we had to wait only 5 minutes... towels were given to us only after more than 45 minutes, after calling for the management to have some explanation. Obviously for hygiene reason I would not sit on a swminnig pool chair or bed without a towel, so you left me and my husband standing there waiting without making any use of the swimming pool either. Cherry on top, your wifi does not work in the swimming pool area at all... pity that you mention (again) that the wifi is available in all common areas and guest rooms... shall I continue? We booked a full board stay. I have in my profile that I cannot eat gluten since I am celiac and when I arrived for dinner at the buffet restaurant nobody knew what i was talking about, giving me contraddicting information of what I could safely eat or not. I had to explainto 3 different chefs the issue and only afterlong discussion I was allowed to eat something. I had also checked if I could pay a difference and go to another of the hotel restaurant where they serve a la carte, but i was denied the option. Nevertheless, I was sick the whole night... Informed the restaurant in the morning of the situation no options was given. so I skipped breakfast and asked to checkout immedately. No apologies were offered. It ruined completely our Eid holiday.

Bonjour Mrs. Monica C., Thank you for taking the time to tell us about your experience at the Sofitel Abu Dhabi Corniche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and as gesture of goodwill for all these inconveniences we have compensate your Accor Club Account with an additional 2000 points. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilah Samee Guest Experience Manager

Clean and luxurious

Customer review rating 4.5/5

Shaista S. Families - 12/06/2019 AccorHotels certified review

It was a good experience because we have got a room with sea view and it was a beautiful room.

Bonjour Mrs. Shaista W., We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ludmilah Samee Guest Experience Manager
Customer review rating 4.5/5

Tushar S. Business - 12/06/2019 AccorHotels certified review

Good. Chk in was very quick n efficient. Rooms were nice n comfortable. Super breakfast. I must say that , You have the Best staff. It was very short stay.

Bonjour Mr. Tushar S., We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ludmilah Samee Guest Experience Manager
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