Sofitel Dubai Downtown Hotel 5 stars

TripAdvisor rating 4.5/5 4,666 reviews
Sofitel Dubai Downtown
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+ 24 Services
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Hotel extras

  • The only international 5-star hotel linked to the Dubai Mall

  • A privileged central location

  • Polished design and exceptional comfort

  • Chic restaurants and lounges

  • Flexible event venues

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 5 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Dubai Downtown

Downtown Dubai
Sheikh Zayed Road

dubai
united arab emirates

Tel: +971045036666

Fax: (+971)04/5036667

Contact email

Check-in from 15h00

Check out up to 12h00

  • BURJ KHALIFA METRO STATION :   All BURJ KHALIFA

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 15.9km / 9.88 miles

GPS :25.200693, 55.269153

Our accommodations

Geometric Chic motifs, the soft down of a Sofitel MyBed, stunning views of Downtown Dubai and the coastline, high technology, coffee machine and signature amenities in each of our 350 rooms and suites. Discover unique color themes and Geometric Chic motifs in all of our 76 Suites. Impressive views of the city, a unique set of services and access to the Club Millésime to gratify your every need.

LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 46
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call

LUXURY ROOM, 2 Single Beds

  • Max. number of persons: 2
  • Area: From 46
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call

LUXURY ROOM, 1 King Size Bed, Coastline View

  • Max. number of persons: 3
  • Area: From 46
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call

LUXURY ROOM, 1 King Size Bed, Burj Khalifa View

  • Max. number of persons: 3
  • Area: From 46
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call

LUXURY ROOM, Club Millésime access, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 46
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call

LUXURY ROOM, Club Millésime access, 1 King Size Bed, Burj Khalifa View

  • Max. number of persons: 3
  • Area: From 46
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call

LUXURY ROOM, Club Millésime access, 2 Single Beds, Burj Khalifa View

  • Max. number of persons: 2
  • Area: From 46
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call

LUXURY KIDS / FAMILY ROOM - 1 King Size Bed & 2 Bunk Beds

  • Max. number of persons: 5
  • Area: From 46
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call(...)

SOFIE LADIES ROOM - 1 King Bed or 2 Single Beds

  • Max. number of persons: 2
  • Area: From 46

TWO BEDROOM DOWNTOWN SUITE, 2 Double Beds, Airport Transfer included

  • Max. number of persons: 6
  • Area: From 130
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call

PRESIDENTIAL SUITE, Club Millésime access, 1 King Size Bed, Burj Khalifa View

  • Max. number of persons: 4
  • Area: From 147
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call

ROYAL SUITE, Club Millésime access, 1 King Size Bed, Burj Khalifa View

  • Max. number of persons: 6
  • Area: From 243
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call

JUNIOR SUITE, 1 King Size Bed, Burj Khalifa View

  • Max. number of persons: 4
  • Area: From 63
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call

PRESTIGE SUITE, Club Millésime access, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 83
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call

OPERA SUITE, Club Millésime access, 1 King Size Bed, Burj Khalifa View

  • Max. number of persons: 4
  • Area: From 90
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Shoe polisher
  • Automatic wake up call

Our restaurants and bars

WAKAME

Type of cuisine: Japanese

Explore a feast of Modern Asian inspired cuisine with a stylish edge whilst sipping on innovative beverages hand-crafted from seasonal fruits and fine spirits.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PATISSERIE

Type of cuisine: Cafe

The lobby lounge serves up delicious sweet treats, snacks, and a range of coffees and teas perfect for a casual meeting or a quick bite. With a range of bespoke macarons to choose from, Chef's handmade delights are renowned in the city

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Club Millesime

Type of cuisine: International

Club Millesime is exclusive for Club rooms and suites and offers indoor and outdoor dining area, a cigar lounge, a living room, a relaxation area with massage chairs and a semi-private board room, in a charming old world French country style setting.

LES CUISINES

Type of cuisine: International

Open kitchens - from Arabic to Italian to Chinese - tempt diners with exotic aromas and top-quality, fresh ingredients. Explore a world of tastes and flavors in this family-friendly restaurant, open for breakfast and lunch.

Lunch

06:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MODI

Type of cuisine: Wine bar

Imagine having the finest Georgian food whilst overlooking the city's landscape. One of the city's highest restaurants with spectacular views and natural daylight. Sources the freshest, organic ingredients from Georgia.

ABOVE ROOFTOP LOUNGE

Photo non contractuelle / Strictly non binding

Above Rooftop Lounge offers the perfect haven to enjoy an array of signature cocktails, international cuisines and lounge to the beats from resident and guest DJ's.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

INKA

Photo non contractuelle / Strictly non binding

Inka is a modern Peruvian Restaurant and Lounge located on the 31st floor. With a contemporary and sleek design complemented by a plush, sophisticated interior, Inka offers a breathtaking scene through its windows.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DATU ASIAN MUSIC CLUB

Photo non contractuelle / Strictly non binding

Explore exotic cuisines and indulge in authentic Asian food at Datu Asian Music Club. Enjoy live performances by the in-house band and resident DJ's.

MOSAIC POOL AND LOUNGE

Photo non contractuelle / Strictly non binding

One of the perfect way to cap off your day is with a selection of hand-crafted beverages that will sparkle your evening. The Mosaic Pool Lounge offers a menu packed with all the favorites, in a sophisticated setting, next to our Infinity Pool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 460

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Sofitel Dubai Downtown

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

8,670 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,666 reviews

Amazing

Customer review rating 4.6/5

Anonymous Business - 16/10/2019 AccorHotels review

We stayed at your property and we were preparing for a major event. The staff in your Conference room area are amazing, there was nothing too difficult. The rooms are wonderful, clean and a great size. Staff all round were wonderful. I would say one of the best hotels I have stayed in worldwide.

Dear Ms. S., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chen Qing Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

Clean, comfortable, helpful staff and great location.

Customer review rating 4.6/5

Sultan A. Families - 14/10/2019 AccorHotels review

I spent a great time in this hotel. Me and my family enjoyed the facilities and the great location.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chen Qing Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates
Customer review rating 4.6/5

Gary Couples - 12/10/2019 AccorHotels review

Excellent

Dear Mr. H., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chen Qing Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

Perfect Accommodation

Customer review rating 4.6/5

George Couples - 12/10/2019 AccorHotels review

Very polite staff, room was excellent , location perfect!!

Dear Mr. G., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chen Qing Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

Awesome

Customer review rating 4.6/5

Anonymous Business - 12/10/2019 AccorHotels review

I was upgraded to a suite without asking for it ...

Dear Mr. J., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chen Qing Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

Perfect location and service

Customer review rating 4.6/5

Hiro Business - 12/10/2019 AccorHotels review

We stayed for 4 days for business and the request for early check in and room allocation met our expectation for our group. Thestaff was friendky, the room was spacious and houskeeping was perfect. The location is just front of Metro station to World trade center and also walk distan ce to The Dubal Mall. The bathtub and shower was spacious to relax after work and the rooftop pool was great for a dip. The concierge Shadi arrnaged a perfect restaurant and golf booking for our group. Over all I would recommend Sofitel Downtown and would like to come back again.

Dear Mr. I., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chen Qing Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

You have to love this hotel

TripAdvisor rating 4.5/5

MM1959 Couples - 10/10/2019 TripAdvisor review

After spending 5 weeks in Europe it is great to arrive into a modern, decent and clean hotel. The service here is first class, the Lounge is spacious and provides great dining options, the rooms are perfect.

Dear MM1959, Thank you for choosing to stay with us during your recent visit to Dubai. I am delighted to know that you appreciated and enjoyed our facilities, as well as, the warm hospitality of our Heartists. We look forward to welcoming back at Sofitel Dubai Downtown on your next visit to Dubai! Warm regards, Klaus Assmann General Manager

Just great!

TripAdvisor rating 4.5/5

614sylviab Solo travel - 10/10/2019 TripAdvisor review

I really enjoyed my stay at Sofitel Dubai Downtown. All member of staff have been very friendly, helpful and forthcoming. Should I go back to Dubai I will definitely stay at Sofitel Dubai Downtown again and I can recommend it to anybody without the slightest hesitation.

Dear 614sylviab, Thank you very much for sharing your feedback on TripAdvisor following your stay with us. I am delighted to know that you appreciated and enjoyed our facilities and the warm hospitality of our Heartists. Your recommendation is highly appreciated and we look forward to welcoming you back soon! Warm regards, Klaus Assmann General Manager

expensive no happy hour

Customer review rating 4.6/5

Del Business - 08/10/2019 AccorHotels review

free breakfast, but no free hour

Stay at Sofitel Downtown

TripAdvisor rating 4.5/5

615mail Business - 07/10/2019 TripAdvisor review

Service was good. Staff very friendly and helpful, particularly those in the Club Club Millésime where we had breakfast every day and other times for afternoon tea or canapes. I particularly appreciated them making a room available for me on Saturday morning for a business meeting. Support for our earlier one week of meetings on the ground floor was excellent.

Dear 615mail, Thank you for sharing such a wonderful feedback following your recent stay with us. It is truly rewarding when our guests take notice of the little things we do to make their experience memorable. It will be my pleasure to share your compliments to the team, as I am certain that they will be grateful to know that their efforts have been well-appreciated. We look forward to welcoming you back soon for yet another great stay! Warm regards, Klaus Assmann General Manager

Great Hotel, Great Location

Customer review rating 4.6/5

David H. Couples - 06/10/2019 AccorHotels review

Superb, lovely helpful, friendly staff, excellent room, Hosts in Club room excellent so all in all good experience.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chen Qing Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

French hospitality at its best in the heart of Dubai

TripAdvisor rating 4.5/5

911Pierre Solo travel - 06/10/2019 TripAdvisor review

I love this hotel. It is quiet, well connected, rooms are spacious, plenty of choices for a nice meal and, last but not least, all personnel will always make you feel welcome and special. I am grateful to the entire team for their courtesy, and for being always there with a smile on their face when you need a hand. Really well done!

Dear 911Pierre, I sincerely appreciate the time you have taken out of your busy schedule to post a review on TripAdvisor. It was such a delight to read your complimenting feedback highlighting the warm hospitality of our Heartists. We always strive to provide our guests with a memorable experience, and I am pleased to know that we have been successful in achieving that with you. We look forward to welcoming you back soon for another memorable experience. Best regards, Klaus Assmann General Manager

Honeymoon to remember

Customer review rating 4.6/5

Jen Couples - 03/10/2019 AccorHotels review

We wanted to spend a couple of days relaxing in Dubai to end our honeymoon before going back home to Australia. The service we experienced was truly incredible. We had purchased a club room for the first time so we were able to check in from the club lounge which was a nice touch. We were also very kindly upgraded to the prestige suite. We were so amazed when we walked into our room and then we had a lovely dessert waiting for us as well. We were so blessed with the all the service we received. The staff were always so friendly and willing to help. We will definitely go back to Dubai just to stay at the hotel again. Thank you for having us, it was such an amazing experience.

Dear Jennifer C., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Maria Barrios Guest Relations Officer Ana

Lovely short stay

Customer review rating 4.6/5

Kevin R. Friends - 01/10/2019 AccorHotels review

We found the staff very friendly and helpful. Our room was beautiful and clean however we had asked for a non smoking room but we could tell that someone had previously smoked in the room. The breakfast was amazing and the hotel’s location was perfect. We would definitely stay here again.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chen Qing Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

Doctor

Customer review rating 4.6/5

Entisar A. Business - 30/09/2019 AccorHotels review

I just sent one night

Amazing stay

Customer review rating 4.6/5

Donna Couples - 29/09/2019 AccorHotels review

Our 3 night stay was fantastic. From the beginning when we walked in to when we left, we felt the staff treated us like welcomed guests.

Dear Ms. S., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Auristelle Agache Guest Relations Supervisor مشرفة علاقات النزلاء T. +971 (4… H7… Sofitel Dubai Downtown

Excellent hotel with all comfort and excellent and friendly staff and security team

TripAdvisor rating 4.5/5

pevanel Business - 27/09/2019 TripAdvisor review

The Sofitel Dubai is an extremely welcoming hotel with all comfort and all business facilities. But more, the friendlyness and service mindness from the staff is excellent. I mention specially the security team, with Mr. Joshua, who do more than just their security work, but give you a feeling of being at home. Also a special thanks to Mr. Mark from reception and the Nepali housekeeper from my room . Wagame restaurant is excellent, but expensive. Burj Kalifa view is hidden partly, swimming pool partly in the shade; But an excellent hotel, I will come back.

Dear pevanel, Thank you for sharing your feedback following your recent stay with us. I very much appreciate your recognition of the professionalism and exceptional service exemplified by our Heartists to ensure that you enjoy your stay with us. We thank you for choosing Sofitel Dubai Downtown, and we hope to have the pleasure of welcoming you back soon at Sofitel Dubai Downtown. Warm regards, Klaus Assmann General Manager

Comfortable and clean stay

Customer review rating 4.6/5

Karmy Couples - 22/09/2019 AccorHotels review

We really enjoyed our stay at your hotel. It was extremely clean and Ramgopal was quick to come around and clean our room when we requested for housekeeping services. Beds were comfortable. We were greeted with warm and friendly service at the door. It truly exceeded my expectations. Will stay here again.

Dear Ms. W., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team and with a special mention to Ramgopal. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Auristelle Agache Guest Relations Supervisor مشرفة علاقات النزلاء T. +971 (4… H7… Sofitel Dubai Downtown

Nice hotel but bit dated

TripAdvisor rating 4.5/5

martynfab Solo travel - 21/09/2019 TripAdvisor review

I choose last minute ...not as good as other business hotels in the area but was less expensive so that’s a trade off It felt a little dated ..rooms were large and spacious with great walk in shower and bath aswell

Dear martynfab, I sincerely appreciate the time you have taken to share your feedback following your stay with us. I regret to read that some aspect of your stay did not meet your expectations. Please be assured that we are consistently maintaining our products and facilities to always keep it in top form. We hope to have the opportunity to welcome you back at Sofitel Dubai Downtown in the future. Sincerely, Klaus Assmann General Manager

Comfortable, reasonably priced and close to Dubai Mall

TripAdvisor rating 4.5/5

SJ8675 Solo travel - 10/09/2019 TripAdvisor review

This a great hotel with all the mod cons and comfortable bed. I was upgraded and the room was beautiful and spacious. Lots of options for dining on site including room service, multiple restaurants and bars. I was able to get into the day spa with less than 24 hours notice. The massage therapist was very well trained and had an excellent technique. The hotel itself is a very short work to the train station (100m) and Dubai Mall (400m in aircon).

Dear SJ8675, Thank you very much for sharing your feedback following your recent stay with us. It was great to know that you enjoyed a relaxing time at our Spa and that you appreciated our services.We are very fortunate to be so conveniently located close to the metro and the Dubai Mall, providing our guests more opportunities to explore the city. On behalf of the entire team, I look forward to having you stay with us again soon. Warm regards, Klaus Assmann General Manager
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