Hotel - Sofitel Dubai Downtown
Sofitel Hotel Sofitel Hotel

Sofitel Dubai Downtown Hotel

4.5/5 3,938 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request


  • Breakfast
  • 6 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 11 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Geometric Chic motifs, the soft down of a Sofitel MyBed, stunning views of Downtown Dubai and the coastline, high technology, Nespresso coffee machine and signature amenities in each of our 350 rooms and suites.Discover unique color themes and Geometric Chic motifs in all of our 76 Suites. Impressive views of the city, a unique set of services and access to the Club Millésime to gratify your every need.

  • 350 rooms
  • 305 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • Computer
    • High speed transmission line
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 8,115 reviews

Our guest reviews for Sofitel Dubai Downtown

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,938 reviews
Chris Business - 21/03/2019 AccorHotels certified review
« Great stay »

Sofitel Dubai Downtown is a modern, perfectly situated hotel. The view on the Dubai tower is incredible. Service and restaurants are exceptional.

Olivier D. Couples - 21/03/2019 AccorHotels certified review
« poor services »

Hard to get by phone from the room the call center or the concierge for having a service.

Cherry P. Families - 20/03/2019 AccorHotels certified review
« Wonderful »

This is a beautiful hotel with super clean and modern rooms. Everyone we encountered during our stay was very courteous and made us feel welcomed. Buffet breakfast was included in our room charge, I love their selection for breakfast and the quality was superb. I will definitely stay at this property again.

Family - 20/03/2019 TripAdvisor review
« Lovely stay »

The staff was very friendly and sweet, but they really took a long time to bring our bags up (more than 30 minutes) and it wasn't that busy. The room was clean nice view but the bed was a little weird, it was low at the edges and very fluffy in the middle other than that we were satisfied with our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear DanaA1774, I sincerely appreciate the time you have taken to share your feedback following your stay with us. I do apologize if you experienced any delay in service and you can be rest assured that this will addressed accordingly. We thank you for choosing to stay with us and we hope to welcome you back soon! Warm regards, Klaus Assmann General Manager

Navigator38523531206 Business - 19/03/2019 TripAdvisor review
« Travel in Dubai »

Reception service was great, efficient at check-in & check-out. Stephen at the Concierge was excellent! He was very helpful and provided useful information to the area. Wonderful location, only 1 min away from the metro stop and 15 min away from the Dubai Mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Navigator38523531206, Thank you choosing to stay with us during your recent trip to Dubai. I was pleased to read that you had a great arrival and departure experience with us. I also appreciate your recognition of Stephen's efforts, I am sure that he will be delighted to read your review. :) We look forward to the pleasure of welcoming you back soon! Best regards, Klaus Assmann General Manager

David S. Business - 18/03/2019 AccorHotels certified review

Good hotel, nice rooms, good service, very very poor gym

Michael Solo - 16/03/2019 AccorHotels certified review
« Excellent rooms and excellent service, good value for money »

Very happy with the room and service. Was given the option to check in early into a lesser room, then move into booked room the next day.

Anonymous Business - 13/03/2019 AccorHotels certified review

The service is always good but issues like 7 mins to get the hot water in the shower or hair dryer not working or the door of the wardrobe not fixed is not expected from Sofitel.

Anonymous Business - 11/03/2019 AccorHotels certified review
« Great hotel, but please forbid smoking on rooms »

All great but I had a room in which people smoked previously. I don't like it, it smells bad. Other than that it is a very nice hotel.

Ahmad A. Business - 11/03/2019 AccorHotels certified review
« Unable to Take a shower »

I know Sofitel for a long time not only the ones in Dubai. I've been staying in Sofitel group for a quite some time. But this one has a very unique experience. When I'm about to leave for checkout, I wanted to take a shower and when I opened the shower head, there was no water and the problem is when I called the service, no one knows what's the issue like there was no issue at all. After some investigation, it turns out that there was an emergency shut down that no one knows about it and I'm the victim here of course. I don't mind turning off the electricity or the water but at least we have to know about it ahead of time.

Toseef Families - 10/03/2019 AccorHotels certified review
« Excellent »

Excellent service and room with fantastic view.

Mark Business - 10/03/2019 AccorHotels certified review
« Average stay »

First time here. Positives: good location 10-15 min walk from Dubai mall, good size room, great breakfast. Not so good: room overlooking sheikh zayed Road was noisy even on 15th floor, cold reception staff

Noboru Business - 09/03/2019 AccorHotels certified review
« Comfortable »

Room is very good clean and beautiful. Services are excellent ,Special thanks to Club stuff Shook and Ei. They are very kind, I could enjoy breakfast and happy hour.

Olha K. Couples - 06/03/2019 AccorHotels certified review
« Perfect hotel for holidays. »

Very comfortable, perfect situated, a very good hotel stuff.

Jb Families - 06/03/2019 AccorHotels certified review
« Uber positive surprise! »

Stayed with family for two nights, was upgraded to huge suite with great view to B.Khalifa. Very good service and nice club rooms. Pool even bigger (longer) than expected. Hotel still feels like a new.

A S. Business - 05/03/2019 AccorHotels certified review
« disappointed »

I have not been met in a way that indicates a welcome by the GM when he met me in the executive lounge

Ahmad A. Couples - 05/03/2019 AccorHotels certified review
« Great »

Very nice, we were very well received and taken care off throughout our stay.

Anna Couples - 04/03/2019 AccorHotels certified review
« Perfect Location, Style and Price »

Elegant hotel with excellent connections to Subway, Dubai Mall and Burj Khalifa. Very well organized, lovely rooms and friendly staff.

Berivana Business - 04/03/2019 AccorHotels certified review
« Good location, good service and well decorated rooms »

i loved the rooms especially the bath tub and the feeling of my own space

Dr. H. M. Business - 04/03/2019 AccorHotels certified review
« Excellent »


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