Hotel - Sofitel Dubai Downtown
Sofitel Hotel Sofitel Hotel

Sofitel Dubai Downtown Hotel

4.5/5 3,395 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM
    • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 6 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 11 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Our rooms

Geometric Chic motifs, the soft down of a Sofitel MyBed, stunning views of Downtown Dubai and the coastline, high technology, Nespresso coffee machine and signature amenities in each of our 350 rooms and suites.Discover unique color themes and Geometric Chic motifs in all of our 76 Suites. Impressive views of the city, a unique set of services and access to the Club Millésime to gratify your every need.

  • 350 rooms
  • 305 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • Computer
    • High speed transmission line
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 7,787 reviews

Our guest reviews for Sofitel Dubai Downtown

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,395 reviews
Anonymous Business - 16/11/2018 AccorHotels certified review
« Simly wonderful, very nice accomodating staff. »

Staff were very professional and helpful, and staying at the hotel was very good. Will come back if I ever return to Dubai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KjerstiThomassen H., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hailey Ortega Guest Experience Supervisor

Henning G. Couples - 16/11/2018 AccorHotels certified review
« Very good - we had a wonderful stay! »

We had a wonderful stay - everything was amazing from arrival to departure. The welcoming in the reception the first day was efficient and exceptional, the rooms and faculties were excellent and the service of the hotel was impeccable. The breakfast buffet had a rich selection, the Wakame restaurant on the 2nd floor had fantasy food and great service / waiter. The pool area and Player sportsbar on the 5th floor was a nice place to relax. We will definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henning G., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hailey Ortega Guest Experience Supervisor

Anonymous Business - 15/11/2018 AccorHotels certified review
« Even it was a business trip I was treted like on holiday. »

Great room, super nice staff who take care of you. Amazing breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susanne M., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hailey Ortega Guest Experience Supervisor

David Business - 15/11/2018 AccorHotels certified review
« Great! »

Super!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David T., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hailey Ortega Guest Experience Supervisor

Samuel Business - 15/11/2018 AccorHotels certified review
« Average »

Average. Some equipment was missing and then faulty when finally provided.

Anonymous Business - 15/11/2018 AccorHotels certified review
« Very accommodating staff, from checking in to restaurant services. »

My flight arrived Dubai early morning from Kuala Lumper. The checking staff was very helpful to find us a room early even though I did not get room with king size bed as requested.

David C. Business - 15/11/2018 AccorHotels certified review
« good hotel, nice staff »

The experience was good. Room is good. Service good. Breakfast is decent (only one point is that when getting seated for breakfast the server should ask 'coffee or tea?'....you can go a whole breakfast without being offered. Overall a good hotel and one we will return to

E. R. Couples - 12/11/2018 AccorHotels certified review
« Amazing hotel and great experience! »

It was a great first experience in a Sofitel for us and one of our top 5 hotel ever! The staff was really polite and friendly. I would like to acknowledge the great service by Sabrina, front desk manager, Khaled and Baha for our great check in experience. Luan for her great French speaking skills and her wonderful tips about the area. At the SoFit, Jeric has been really helpful on training tips and support. Also the SoSpa team was very nice, including Erica assisting with our booking and the great massages/treatments provided by Shan and Sanjith. I had one of my best Hammam experience at the SoSpa Sofitel, it is goregeous! Although, I would have appreciate to have access to a Jacuzzi. The room and amenities were amazing. We loved the pool and the views. We will definitely come back! Regards Thank you to all the great memories

Suzy E. Business - 12/11/2018 AccorHotels certified review
« Satisfactory meeting my needs »

Overall it was good , room was great yet i feel there is less in how you pampered your customers from last time. No more the amazing view of fountain area in dubai mall

Eoib F. Families - 12/11/2018 AccorHotels certified review
« Great hotel in a great location »

We arrived early and we were very kindly accommodated with an early check in which after a long flight was really appreciated. The rooms were very modern and spacious. We had a super time in Dubai and would definitely stay in the Sofitel Downtown again.

Alison Solo - 11/11/2018 AccorHotels certified review
« Great stay. Excellent customer service »

Excellent. Very pleased with stay. All staff helpful and friendly. Excellent food for breakfast and by the pool. Quick check in, pleased with room.

Rachael B. Couples - 09/11/2018 AccorHotels certified review

Wonderful staff, warm, professional and kind. Stunning hotel room and really appreciated the welcome chocolates and all the attention to detail we felt very special

Yzhang Couples - 08/11/2018 AccorHotels certified review
« A top 5 star hotel and excellent service »

It was only an one-night stay for us (stopover), but we are very happy and impressed by the hotel. Hotel room is very comfortable and facility is top-class. We are particularly happy with the service from time entering the hotel. Our arrival time at the hotel is early in the morning due to the flight schedule and the room was not ready, the hotel staff in the lobby directed us to get shower and change cloth in hotel spar facility. The room became ready when we finished shower, so we were able to check into our room and have breakfast in the hotel. Breakfast at Sofitel Dubai Downtown is very good, nice good and plenty of choices. After all, we are very happy with the hotel and will definitely return if we travel to or through Dubai again.

Seaside00727353671 Couples - 08/11/2018 TripAdvisor review
« Nice rooms, great service, amazing location »

Recommended without hesitation! Great views of Burj Khalifa in the vicinity of the Dubai Mall! Very nice and smooth running Sofitel. Great personnel, European food quality, nice amenities and pool. Not to be thought of as a beach location, rather an exelent base camp to explore all corners of Dubai. We loved it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seaside00727353671, Thank you very much for sharing your feedback on TripAdvisor following your stay with us. I am delighted to know that you appreciated and enjoyed our modern facilities, culinary offerings and the warm hospitality of our Ambassadors. We very much look forward to welcoming you back soon at Sofitel Dubai Downtown. Best regards, Akram Alameer Executive Assistant Manager

Doug Business - 05/11/2018 AccorHotels certified review
« Excellent hotel in downtown Dubai »

Luxurious

Haider A. Couples - 05/11/2018 AccorHotels certified review

Staff is beyond nice and friendly

Ben Business - 05/11/2018 AccorHotels certified review
« There for two weeks business trip »

Good rooms, good facilities and excellent and attentive staff

Huda A. Families - 05/11/2018 AccorHotels certified review
« Huda a. »

Excellent Service

Hisham M. Families - 05/11/2018 AccorHotels certified review
« Hisham M. »

Super service, so polite people from day one till we left and definitely will come back again. Rooms upgrade, late check out and very good breakfast. Thanks to all of you.

Anonymous Families - 04/11/2018 AccorHotels certified review
« Not the most intelligent people »

The hotel facility is like all other hotels in dubai of good quality but unfortunately the people employed have little capability to keep a standard that is expected. There are Bbetter options to book then this.

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