Sofitel Dubai Downtown Hotel 5 stars

TripAdvisor rating 4.5/5 4,440 reviews
Sofitel Dubai Downtown
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+ 24 Services
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Hotel extras

  • The only international 5-star hotel connected to the Dubai Mall

  • A privileged central location

  • Polished design and exceptional comfort

  • Chic restaurants and lounges

  • Your event crafted sur-mesure

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 5 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Dubai Downtown

Sheikh Zayed Road
Downtown Dubai

dubai
united arab emirates

Tel: +971045036666

Fax: (+971)04/5036667

Contact email

Check-in from 15h00

Check out up to 12h00

  • BURJ KHALIFA METRO STATION :   All BURJ KHALIFA

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 15.9km / 9.88 miles

GPS :25.200693, 55.269153

Currently, close to our hotel

Shopping at the Dubai Mall

From 01/01/2019 to 31/12/2019

At 189 m

International Autumn Trade Fair

From 19/11/2019 to 21/11/2019

At 3.5 km

Dubaï Sports World

From 18/06/2019 to 09/09/2019

At 3.6 km

International Motor Show

From 12/11/2019 to 16/11/2019

At 3.6 km

VOD Dubai International Jewellery Show

From 13/11/2019 to 16/11/2019

At 3.6 km

Emirates Airline Dubai Rugby Sevens

From 05/12/2019 to 07/12/2019

At 8.6 km

Phantom of the Opera, spectacle

From 16/10/2019 to 30/10/2019

At 11 km

Ski Dubai, leisure

From 01/01/2013 to 31/12/2019

At 12 km

Our accommodations

Geometric Chic motifs, the soft down of a Sofitel MyBed, stunning views of Downtown Dubai and the coastline, high technology, Nespresso coffee machine and signature amenities in each of our 350 rooms and suites. Discover unique color themes and Geometric Chic motifs in all of our 76 Suites. Impressive views of the city, a unique set of services and access to the Club Millésime to gratify your every need.

LUXURY ROOM, 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 46
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY ROOM, 2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 46
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY ROOM, 1 King Bed, Coastline View

  • Max. number of persons: ‌3
  • Area: From 46
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY ROOM, 1 King Bed, Burj Khalifa View

  • Max. number of persons: ‌3
  • Area: From 46
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY ROOM, Club Millésime access, 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 46
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY ROOM, Club Millésime access, 1 King Bed, Burj Khalifa View

  • Max. number of persons: ‌3
  • Area: From 46
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY ROOM, Club Millésime access, 2 Single Beds, Burj Khalifa View

  • Max. number of persons: ‌2
  • Area: From 46
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

TWO BEDROOM DOWNTOWN SUITE, 2 Double Beds, Airport Transfer included

  • Max. number of persons: ‌6
  • Area: From 130
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

PRESIDENTIAL SUITE, Club Millésime access, 1 King Bed, Burj Khalifa View

  • Max. number of persons: ‌4
  • Area: From 147
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

ROYAL SUITE, Club Millésime access, 1 King Bed, Burj Khalifa View

  • Max. number of persons: ‌6
  • Area: From 243
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

JUNIOR SUITE, 1 King Bed, Burj Khalifa View

  • Max. number of persons: ‌4
  • Area: From 63
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

PRESTIGE SUITE, Club Millésime access, 1 King Bed

  • Max. number of persons: ‌4
  • Area: From 83
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

OPERA SUITE, Club Millésime access, 1 King Bed, Burj Khalifa View

  • Max. number of persons: ‌4
  • Area: From 90
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

WAKAME

Type of cuisine: Japanese

Explore a feast of Modern Asian inspired cuisine with a stylish edge whilst sipping on innovative beverages hand-crafted from seasonal fruits and fine spirits.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA PATISSERIE

Type of cuisine: Cafe

The lobby lounge serves up delicious sweet treats, snacks, and a range of coffees and teas perfect for a casual meeting or a quick bite. With a range of bespoke macarons to choose from, Chef's handmade delights are renowned in the city

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Club Millesime

Type of cuisine: International

Club Millesime is exclusive for Club rooms and suites and offers indoor and outdoor dining area, a cigar lounge, a living room, a relaxation area with massage chairs and a semi-private board room, in a charming old world French country style setting.

LES CUISINES

Type of cuisine: International

Open kitchens - from Arabic to Italian to Chinese - tempt diners with exotic aromas and top-quality, fresh ingredients. Explore a world of tastes and flavors in this family-friendly restaurant, open for breakfast and lunch.

Lunch

06:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MODI

Type of cuisine: Wine bar

Imagine having the finest Georgian food whilst overlooking the city's landscape. One of the city's highest restaurants with spectacular views and natural daylight. Sources the freshest, organic ingredients from Georgia.

ABOVE ROOFTOP LOUNGE

Photo non contractuelle / Strictly non binding

Above Rooftop Lounge offers the perfect haven to enjoy an array of signature cocktails, international cuisines and lounge to the beats from resident and guest DJ's.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

INKA

Photo non contractuelle / Strictly non binding

Inka is a modern Peruvian Restaurant and Lounge located on the 31st floor. With a contemporary and sleek design complemented by a plush, sophisticated interior, Inka offers a breathtaking scene through its windows.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DATU ASIAN MUSIC CLUB

Photo non contractuelle / Strictly non binding

Explore exotic cuisines and indulge in authentic Asian food at Datu Asian Music Club. Enjoy live performances by the in-house band and resident DJ's.

MOSAIC POOL AND LOUNGE

Photo non contractuelle / Strictly non binding

One of the perfect way to cap off your day is with a selection of hand-crafted beverages that will sparkle your evening. The Mosaic Pool Lounge offers a menu packed with all the favorites, in a sophisticated setting, next to our Infinity Pool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 460 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Sofitel Dubai Downtown

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

8,445 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

4,440 reviews

Customer review rating 4.6/5

Anonymous Business - 11/07/2019 AccorHotels certified review

3rd floor lounge was great

Dear Mr. D., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Nijoud Misayke Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates
Customer review rating 4.6/5

Cate N. Couples - 09/07/2019 AccorHotels certified review

Great hotel, great location. 2 Min walk to metro with covered a/c link to Dubai Mall. Loved the pool, great temp and wonderful service from staff, and great view of Burj Khalifa. Breakfast was good with lots of choices. Reception and door staff very friendly and attentive. We had an issue with a noisy neighbor but this was handled by the hotel staff who apologized profusely to us.

Dear David N., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was a pleasant and memorable stay.

Customer review rating 4.6/5

Hazel Couples - 06/07/2019 AccorHotels certified review

Checking in and counter service is wonderful. Always attended with a smile. Room is nice. Housekeeping with a human touch- they notice what tea you drink and put it into your cup. They unwrap the room slipper and put it by yr bedside. Overall stay is feel with warmth and smile. Attended to by Meru during check in and check out. Solve problems for us too. Thumbs up.

Dear Ms. L., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Nijoud Missayke Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown

Wonderful

Customer review rating 4.6/5

Anonymous Friends - 06/07/2019 AccorHotels certified review

What a wonderful hotel. The service was amazing and the rooms were beautiful

Dear Mr. T., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Nijoud Missayke Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown

Great location

Customer review rating 4.6/5

Anonymous Couples - 06/07/2019 AccorHotels certified review

We enjoyed the location as well our room was wonderful, everything you needed there. We would stay at this property again.

Dear Mr. G., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Nijoud Missayke Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown

Very good and meet my expectations

Customer review rating 4.6/5

Abdulsalam A. Families - 06/07/2019 AccorHotels certified review

The staying was very good. The room space and cleanliness was great. All room facilities was excellent. Swimming pool is good and quite big. The breakfast has variety of options except the level of reaction from restaurant staff in preparation of the tables or provide you with some requirements which was slow.

Dear Mr. S., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Nijoud Missayke Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown

Best hotel of our holiday

Customer review rating 4.6/5

Geoff S. Couples - 05/07/2019 AccorHotels certified review

A very brief stay with all staff very efficient and knowledgeable, their customer service was impeccable and such a delight. Our room was a delight and room service so quick and absolutely brilliant.

Dear Mr S., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Lily Xu Xiaoyi Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

Excellent experience at the hotel

Customer review rating 4.6/5

Anonymous Business - 05/07/2019 AccorHotels certified review

Room was perfect, airport transfers organised by the hotel were very convenient and the food was great. The only fly in the ointment is that I believe I left something in my room when i checked out and did not yet hear back from the hotel on whether they have it. it is only 2 days since I contacted, but at least an acklowledgement would be good.

Dear Ms D., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Lily Xu Xiaoyi Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

Very nice, spacious rooms, pleasant and helpful staff

Customer review rating 4.6/5

Jennifer W. Business - 05/07/2019 AccorHotels certified review

Hotel is pretty new and conveniently located, all the staff are very pleasant and welcoming, my room was very bright, cheerful and comfortable

Dear Ms W.-Scharsig, We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Lily Xu Xiaoyi Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

AMAZING

Customer review rating 4.6/5

Wendy R. Solo - 05/07/2019 AccorHotels certified review

JUST LOVED MY ROOM XX

Dear Ms r., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Lily Xu Xiaoyi Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

Dubai stopover

Customer review rating 4.6/5

Scott R. Couples - 04/07/2019 AccorHotels certified review

A very nice hotel room with great veiws of the city. Great facilities and very friendly helpful staff. Also 3min walk to a metro rail station and also a close covered walking connection to the Dubai mall.

Dear Mr. R., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Nijoud Missayke Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates www.sofitel.com | www.accorhotels.com

Perfect

Customer review rating 4.6/5

Pierre Couples - 04/07/2019 AccorHotels certified review

Very relaxing

Dear Mr B., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Lily Xu Xiaoyi Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

Comfortable luxurious rooms, handy to the Dubai Mall but with poor dining options.

Customer review rating 4.6/5

Jim Couples - 02/07/2019 AccorHotels certified review

We had a comfortable luxurious room, handy to the Dubai Mall via the Metro walkway but the restaurants and cafe options were very poor.

Customer review rating 4.6/5

Robert B. Couples - 02/07/2019 AccorHotels certified review

When the staff makes their best to give you the room after exhausting earlier light already at 7:00 am and tries their best to reduce the odour in smoking room, the first impression is great. And it continued ever since. Room is spacy, super clean and modern, aircon not disturbing with high air flow. The electrical sockets closer to bed would be welcomed. The breakfast choice was perfect, including take-away coffee option. The distance to Metro (and air conditioned corridor to Dubai Mall) was 200m away only. For Expo 2020 trip we will surely consider Sofitel again.

Dear Mr. B., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Nijoud Missayke Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown

A nice stay in Sofitel Dubai Downtown

Customer review rating 4.6/5

Ss Business - 01/07/2019 AccorHotels certified review

Great location, close to Dubai Mall and metro station. Breakfast and buffet lunch are great too. Really helpful staff.

Dear Mr. S., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Nijoud Missayke Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

Excellent staff & facility

Customer review rating 4.6/5

Parker H. Business - 01/07/2019 AccorHotels certified review

The rooms are very spacious & well appointed. Jaric & Micheal in the gym are the most accommodating! It is a wonderful service to provide personal trainers in the gym. They keep the gym & equipment spotless. Additionally, provide personal training for your workout.

Dear Mr. H., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Nijoud Missayke Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown

Great service, exceptional breakfast!

Customer review rating 4.6/5

Gavin Couples - 01/07/2019 AccorHotels certified review

From the moment we arrived to when we left the service was exceptional. We stayed in a suite and had access to the club which was just what we needed after a busy and hot day. Unfortunately when I went to get my stay credited to my Accor membership I was told I couldn’t because I booked through a travel agent. This put a little “downer” on our trip.

Dear Mr. W., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Nijoud Missayke Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

Fantastic

Customer review rating 4.6/5

Sandra M. Couples - 30/06/2019 AccorHotels certified review

All staff were extremely caring and helpful

Dear Ms.M., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Nijoud Missayke Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road- PO BOX 126272 Dubai - United Arab Emirat

Great Stay

TripAdvisor rating 4.5/5

Dream07505844519 Couples - 30/06/2019 TripAdvisor review

A lovely hotel in an excellent location and very comfortable rooms. Nice pool area and restaurant at the top level of hotel was fabulous with a stunning meal. Room service and reception staff were outstanding and our lower grade for Service was for the restaurant close to the pool where a very poor meal was served and then offered no apology.

Dear Dream07505844519, I sincerely appreciate the time you have taken to share your feedback with us. It is great to know that you were pleased with our very convenient location and our modern facilities. I do regret to know though that some aspect of your stay did not meet your expectations, and I offer my sincere apologies as this obviously affected your overall experience. Rest assured that his has been shared with our Food & Beverage Manager to further improve our services. Thank you for choosing Sofitel Dubai Downtown, and we look forward to welcoming you back in the future. Warm regards, Klaus Assmann General Manager

Fine location with exceptional staff

Customer review rating 4.6/5

Mohammed N. Business - 28/06/2019 AccorHotels certified review

Room design was elegant, bed was comfortable. My only comment was that my room was only cleaned after 18:00, which was convenient.

Dear Mr. N., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Nijoud Missayke Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road- PO BOX 126272 Dubai - United Arab Emirates
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