Hotel - Sofitel Dubai Downtown
Sofitel Hotel Sofitel Hotel

Sofitel Dubai Downtown Hotel

4.5/5 3,112 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 539.10 AED Non member rate
From 485.19 AED Member's rate Members’ Rate, join while you book
10.00P
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM
    • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 6 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 11 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Geometric Chic motifs, the soft down of a Sofitel MyBed, stunning views of Downtown Dubai and the coastline, high technology, Nespresso coffee machine and signature amenities in each of our 350 rooms and suites.Discover unique color themes and Geometric Chic motifs in all of our 76 Suites. Impressive views of the city, a unique set of services and access to the Club Millésime to gratify your every need.

  • 350 rooms
  • 305 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • Computer
    • High speed transmission line
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 7,519 reviews

Our guest reviews for Sofitel Dubai Downtown

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,112 reviews
Anonymous Business - 16/09/2018 AccorHotels certified review
« Not up to Sofitel standard »

I've stayed at this hotel a number of times and this time I had more issues than all the others put together.

Mary M. Couples - 15/09/2018 AccorHotels certified review
« A very pleasant experience. »

The staff were extremely helpful and polite. The room was very clean and tastefully appointed. I would definitely recommend and stay next time in Dubai.

Snaitan Couples - 15/09/2018 AccorHotels certified review
« Realy the hotel was excellent »

I would like to thanks all employee in general and Mr.Bhaa for excellent cooperation in private Refards

Annmaree W. Families - 13/09/2018 AccorHotels certified review
« Total perfection luxury & awesome stay »

Great way to finish my holiday in absolute luxury felt very special & spoilt great location,the staff were wonderful & very professional extremely helpful & friendly wish I could have stayed longer . Will definitely stay at the Sofitel Dubai next visit highly recommend it loved Dubai ❤️

Gary Friends - 13/09/2018 AccorHotels certified review
« FANTASTIC HOTEL »

FANTASTIC HOTEL AND STAFF NOTHING WAS A PROBLEM GREAT LOCATION FOR SHOPPING

Telska Couples - 13/09/2018 AccorHotels certified review
« Me N. »

Our stay was wonderful

J T. Solo - 13/09/2018 AccorHotels certified review
« Wonderful Stopover »

Efficient and pleasant staff. Beautiful room and facilities.

James K. Couples - 11/09/2018 AccorHotels certified review
« Lots of room and a true luxury hotel . »

Good location and friendly staff .

Julie Couples - 11/09/2018 AccorHotels certified review
« Great value and position »

Extremely happy with level of service and quality of hotel

Mohamed K. Friends - 11/09/2018 AccorHotels certified review
« CEO »

From the start through k. the receptionist was very helpful and all the staff, the room was spacious and the location more than excellent

Kellie Business - 10/09/2018 AccorHotels certified review
« Comfortable business hotel »

Lovely rooms, great service. We couldnt get a hot drink after 11pm however, only cold drinks. Also I was set up with a second Sofitel account rather than using my current on and now my points haven't added to my account

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T., Thank you for your positive comments during your recent stay at our Hotel. We are delighted that your stay with us was a pleasant one. At Sofitel Dubai Downtown we strive to exceed our guest’s expectations and offer to all of them service from the heart. Please consider our hotel your home away from home. We thank you for the time you have offered us to provide us with your feedback. Looking forward to welcome you back at our hotel in the near future. Yours sincerely, Sabrina Amrani Front Office Manager Sofitel Dubai Downtown Mobile: +971(0) 54… Tel.: +971 04… Fax: +971 04… Sheikh Zayed Road PO BOX 126272 –Dubai, United Arab Emirates

Eid A. Business - 09/09/2018 AccorHotels certified review
« Great Front desk at the start can make your stay comfortable »

Was great from your front desk Mr.Aziz & Mr.Khalid Z

Linda Couples - 09/09/2018 AccorHotels certified review
« Good »

We enjoyed our stay at your Hotel. The staff were very helpful and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for your positive comments during your recent stay at our Hotel. We are delighted that your stay with us was a pleasant one. At Sofitel Dubai Downtown we strive to exceed our guest’s expectations and offer to all of them service from the heart. Please consider our hotel your home away from home. We thank you for the time you have offered us to provide us with your feedback. Looking forward to welcome you back at our hotel in the near future. Yours sincerely, Sabrina Amrani Front Office Manager Sofitel Dubai Downtown Mobile: +971(0) 54… Tel.: +971 04… Fax: +971 04… Sheikh Zayed Road PO BOX 126272 –Dubai, United Arab Emirates

mike09182018 Couples - 09/09/2018 TripAdvisor review
« Stopover in Dubai »

Our stay at the Sofitel Downtown was very enjoyable. The hotel itself is very modern and all the staff were extremely friendly and helpful. We received a room upgrade as well as a late check-out because of the time of our flight. Our room was very comfortable and spacious with all the facilities we needed. We would particularly like to thank the shuttle driver (Winston) who took us from the hotel to Kite Beach and then dropped us off at the Mall of the Emirates on his way back to the hotel. He went out of his way to look after us and point out the various sites of interest as he drove. The hotel is also centrally located close to the Metro as well as within walking distance of the Mall of Dubai which is well worth one or more visits. We will definitely stay here again in future if transiting Dubai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mike09182018, I sincerely appreciate the time you have taken to share your feedback on TripAdvisor. This is truly rewarding when receiving such praise and it gives me great pleasure to share your feedback with our team, especially with your recognition of Wilson’s efforts. My team and I look forward to the pleasure of welcoming you back soon at Sofitel Dubai Downtown where “Life is Magnifique”. Warm regards, Fabrice Ducry General Manager

Mike Couples - 08/09/2018 AccorHotels certified review
« Great room and excellent service »

The room was extremely comfortable and all members of the hotel staff made every effort to ensure our stay was memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for your positive comments during your recent stay at our Hotel. We are delighted that your stay with us was a pleasant one. At Sofitel Dubai Downtown we strive to exceed our guest’s expectations and offer to all of them service from the heart. Please consider our hotel your home away from home. We thank you for the time you have offered us to provide us with your feedback. Looking forward to welcome you back at our hotel in the near future. Yours sincerely, Sabrina Amrani Front Office Manager Sofitel Dubai Downtown Mobile: +971(0) 54… Tel.: +971 04… Fax: +971 04… Sheikh Zayed Road PO BOX 126272 –Dubai, United Arab Emirates

Stewart Couples - 08/09/2018 AccorHotels certified review
« Serenity at sofitel Dubai downtown »

We had a wonderful stay, from the fantastic attention from Nelly on reception, to Michael and his colleagues at the concierge desk who had a wealth of information for our stay.

Anonymous Friends - 06/09/2018 AccorHotels certified review
« Fantastic holiday »

Was a great experience Sofitel a lively place to stay and staff very helpfull.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you for your positive comments during your recent stay at our Hotel. We are delighted that your stay with us was a pleasant one. At Sofitel Dubai Downtown we strive to exceed our guest’s expectations and offer to all of them service from the heart. Please consider our hotel your home away from home. We thank you for the time you have offered us to provide us with your feedback and we would greatly appreciate if you can share your opinion within the travel community on trip advisor http://www.tripadvisor.com/Hotel_Review-g295424-d54…-Reviews-Sofitel_Dubai_Downtown-Dubai_Emirate_of_Dubai.html Looking forward to welcome you back at our hotel in the near future. Yours sincerely, Sabrina Amrani Front Office Manager Sofitel Dubai Downtown Mobile: +971(0) 54… Tel.: +971 04… Fax: +971 04… Sheikh Zayed Road PO BOX 126272 –Dubai, United Arab Emirates

Ibrahim A. W. Business - 05/09/2018 AccorHotels certified review

Rooms are big and room servixe was on time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Al W., Thank you for your positive comments during your recent stay at our Hotel. We are delighted that your stay with us was a pleasant one. At Sofitel Dubai Downtown we strive to exceed our guest’s expectations and offer to all of them service from the heart. Please consider our hotel your home away from home. We thank you for the time you have offered us to provide us with your feedback and we would greatly appreciate if you can share your opinion within the travel community on trip advisor http://www.tripadvisor.com/Hotel_Review-g295424-d54…-Reviews-Sofitel_Dubai_Downtown-Dubai_Emirate_of_Dubai.html Looking forward to welcome you back at our hotel in the near future. Yours sincerely, Sabrina Amrani Front Office Manager Sofitel Dubai Downtown Mobile: +971(0) 54… Tel.: +971 04… Fax: +971 04… Sheikh Zayed Road PO BOX 126272 –Dubai, United Arab Emirates

Jutta P. Couples - 04/09/2018 AccorHotels certified review
« Great position of hotel and service »

I found reception staff polite and explained room not available yet but could have a alternative straight away if we chose (smoking/invalide) of which we declined as one would become available prior to check in time, would not hesitate to recommend or stay again and found restaurants on premises excellent. Breakfast is the best selection we have ever found on numerous travels with service to match. I couldn’t

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., Thank you for your positive comments during your recent stay at our Hotel. We are delighted that your stay with us was a pleasant one. At Sofitel Dubai Downtown we strive to exceed our guest’s expectations and offer to all of them service from the heart. Please consider our hotel your home away from home. We thank you for the time you have offered us to provide us with your feedback. Looking forward to welcome you back at our hotel in the near future. Yours sincerely, Sabrina Amrani Front Office Manager Sofitel Dubai Downtown Mobile: +971(0) 54… Tel.: +971 04… Fax: +971 04… Sheikh Zayed Road PO BOX 126272 –Dubai, United Arab Emirates

Alan H. Couples - 04/09/2018 AccorHotels certified review
« Very convenient location. Excellent staff »

Good, with some reservations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Sofitel Dubai Downtown. I would like to express my personal apologies on the issues faced during your stay. Your feedback is very valuable to us and we take all of them seriously. Rest assured that your comments are being looked at in order to deliver high quality standard services. I sincerely hope the experience will not deter you from returning to Sofitel Dubai Downtown in the future. Looking forward to welcome you back at our hotel in the near future. Yours sincerely, Sabrina Amrani Front Office Manager Sofitel Dubai Downtown Mobile: +971(0) 54… Tel.: +971 04… Fax: +971 04… Sheikh Zayed Road PO BOX 126272 –Dubai, United Arab Emirates

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