Hotel - ibis Puerto Montt
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Puerto Montt Hotel

3.5/5 95 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Dogs up to 33 lb (15 kg) permitted 11,900  CLP
  • 100% non-smoking hotel
  • Manual temperature control
  • EL TEPUAL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 129 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,902 reviews

Our guest reviews for ibis Puerto Montt

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 95 reviews
Rodrigo Friends - 10/02/2019 AccorHotels certified review
« Mr »

Very nice, clean room and good breakfast.

Wendy Couples - 05/02/2019 AccorHotels certified review

Enjoyed our stay as there were few problems. Staff were friendly and helpful.

Athos L. Couples - 27/01/2019 AccorHotels certified review
« Total »

Excelente

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Athos, Gracias por compartirnos su experiencia. Nos alegra que su evaluación sea positiva. Esperamos poder contar con su presencia nuevamente. Reciba un cordial saludo, Danieli Peniani

Willy B. Solo - 27/01/2019 AccorHotels certified review
« best place in town »

booking, check in, wake up call, cleanliness and very quite. Well located next to the bus station.

Anonymous Families - 19/01/2019 AccorHotels certified review
« Impecable »

Agradable

Yesenia Couples - 18/01/2019 AccorHotels certified review
« Genial »

Genial

Richard H. Couples - 15/01/2019 AccorHotels certified review
« Not very good but I've had worse »

Although the room was ok there were a few issues: The check in process was very slow and unorganised (despite having checked in online earlier in the week). The TV in the room didn't work, someone came to fix it on the second day though There were 2 of us but we had 3 pillows. The first night I slept with just one pillow and woke up with a bad neck. When we asked for an extra one we were told that there were no spare ones, I found this surprising at first and then annoying when I walked past an open cleaning room which had at least 10 spare pillows in plastic. We asked someone else the next day and were given an extra pillow although that also seemed a hassle for the staff. The breakfast buffet was good but even though we had paid in advance (with our room) we were still asked to pay and then this happened again at check-out.

Maria L. Families - 11/01/2019 AccorHotels certified review
« Bad »

Service extremely bad

Karin Couples - 08/01/2019 AccorHotels certified review
« Comodo »

Comodo

Lil H. Solo - 04/01/2019 AccorHotels certified review
« Enjoyed my stay! »

It was a brief stay but one that was well taken care of. Problems were taken care of immediately and staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lilian H., We very much appreciate your comments regarding your stay at the ibis Puerto Montt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulina Olavarría

Viviana A. Solo - 03/01/2019 AccorHotels certified review
« Perfecto »

Confortable

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Viviana , Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Puerto Montt. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando su próxima visita. Reciba un cordial saludo. Paulina Olavarría

Couples - 03/01/2019 TripAdvisor review
« Very nice hotel but not good location »

The hotel is very new. Rooms are very clean and big. The view is very nice. The Staff are nice but only the ladies speak english. Breakfast is good. The only bad thing about this hotel is that is just located beside the busterminal

Anonymous Friends - 02/01/2019 AccorHotels certified review
« A pleasent stay while in transit. »

It was a pleasent stay in a clean, tidy hotel with good amenities. The position of the hotel is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward M., We very much appreciate your comments regarding your stay at the ibis Puerto Montt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulina Olavarría

Olly Couples - 24/12/2018 AccorHotels certified review
« Amazing value for money »

Superb view from the room, which was also clean, comfortable and had a wonderful shower. Breakfast was excellent. Location was as convenient as could be.

Anonymous Business - 12/12/2018 AccorHotels certified review
« Magnifica »

Increíble

Anonymous Couples - 12/12/2018 AccorHotels certified review

Prima

Bonnie R. Business - 26/11/2018 AccorHotels certified review
« I'll definitely book this again. »

The staff was very helpful, hotel was very clean, but breakfast was not always replenished fast enough.

Alex G. Couples - 24/11/2018 AccorHotels certified review
« Ibis Hotel Montt »

The location, the breakfast and service were great. I was very pleased with the cleanliness of the rooms. However, the area just outside the front doors Makes one hesitate to go in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Thanks for your visit and your comments. Inside is very different and our collaborators are willing to help. Best regards, Danieli Peniani

Timothy R. Couples - 24/11/2018 AccorHotels certified review
« An extremely well located hotel next to the bus terminal. »

An extremely well located hotel next to the bus terminal, close to the city centre and near to the fish market of Angelmo. Clean rooms and helpful reception. Breakfast coud do with improving. Very standard.

Nancy Couples - 17/11/2018 AccorHotels certified review
« Clean comfortable hotel. »

Our room was very comfortable - bed was good, nice hot water, Wi-Fi worked well in the room and TV with English news made it very enjoyable. All the staff we encountered were very friendly - the front desk in particular, which makes a huge difference in how you feel about a hotel. We were traveling on bicycles and the staff were helpful and not fussed about them. The area just outside the hotel felt a bit rough.

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