ibis Puerto Montt Hotel 3 stars

TripAdvisor rating 3.5/5 150 reviews
ibis Puerto Montt
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+ 16 Services
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Room 1

Number of guests
Children's age
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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permittedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • EL TEPUAL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Puerto Montt

Avenida Diego Portales 1001
Puerto Montt
5480000
puerto montt
chile

Check-in from 12h00

Check out up to 12h00

  • TERMINAL DE BUSES PUERTO MONTT :  

  • By plane

    EL TEPUAL AIRPORT At 17km / 10 miles - Shuttle paying

GPS :-41.476556, -72.949496

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 18
  • Wireless internet in your room
  • High speed internet

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: A partir de 18
  • Wireless internet in your room
  • High speed internet

Standard Room with 1 double bed and 1 folding bed for 1 child up to 12 years of age

  • Max. number of persons: 3
  • Area: A partir de 18
  • Wireless internet in your room
  • High speed internet

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Enjoy the magic of the south in our restaurant. Enjoy all the year's flavors with a beautiful view.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

Our bar is open 24 hours a day. Enjoy options from our menu in a pleasant and comfortable atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Puerto Montt

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,219 reviews

tripadvisor

TripAdvisor Rating 3.5/5

150 reviews

Not good

Customer review rating 4.3/5

Felipe Business - 11/10/2019 AccorHotels review

Room was cold and took too long to warm up

Estimado Luis Felipe, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Puerto Montt. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. Esperamos tener la oportunidad en recibirlo nuevamente y así poder entregarle un mejor servicio. Atenciosamente, Danieli Peniani

tranquila

Customer review rating 4.3/5

Juan Business - 07/10/2019 AccorHotels review

satisfactoria

Estimado Juan, Agradecemos su visita y el tiempo que se ha tomado contestando nuestra encuesta. Ella nos ayuda a mejorar siempre. Esperamos tener una nueva oportunidad en recibirlo nuevamente. Saludos cordiales, Danieli Peniani

Bien

Customer review rating 4.3/5

Cecilia V. Business - 16/09/2019 AccorHotels review

Normal

Ok

Customer review rating 4.3/5

Anonymous Business - 08/09/2019 AccorHotels review

....

Confortable

Customer review rating 4.3/5

Lucia Solo - 06/09/2019 AccorHotels review

Excelente

Customer review rating 4.3/5

Juan Business - 04/09/2019 AccorHotels review

Placentero

Estimado Juan, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Danieli Peniani

Fairly comfortable stay

Customer review rating 4.3/5

Berenice Couples - 28/08/2019 AccorHotels review

Room was nice and fairly clean. Breakfast was good. Really appreciate taxi service provided for hotel guests. Did not like that the bath towels smelled strongly of bleach and looked quite old and thin. Wish there was at least one hand towel provided in the bathroom as well (there were only 2 bath towels and a floor towel).

normal e impersonal

Customer review rating 4.3/5

Renato S. Business - 09/08/2019 AccorHotels review

Absolutamente impersonal

Estimado Renato, Agradecemos enormemente sus comentarios con respecto a su estadía en Ibis Puerto Montt y lamentamos que no hemos estado a la altura de sus expectativas. Le aseguramos que tomaremos las medidas apropiadas para tratar la situación y prevenir que ocurra nuevamente. Esperamos tener una nueva oportunidad en recibirlo nuevamente y entregar un servicio optimo. Reciba un cordial saludo. Danieli Peniani

Normal.

Customer review rating 4.3/5

Ma T. A. Business - 26/07/2019 AccorHotels review

Agradable

Agradable

Customer review rating 4.3/5

Luis Families - 23/07/2019 AccorHotels review

Agradable

Estimado Luis, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Danieli P

Average hotel on a bad location

TripAdvisor rating 3.5/5

Eduardo M Couples - 27/06/2019 TripAdvisor review

This is a typical executive hotel. Room was nice, bed was nice too, view was great. Heating of the room was weak. Bathroom was not ok. The seat on the toillete was smaller than it was supposed to. Shower was ok but not great. Location was poor. It stands on top of the regional bus station. There is a parking lot beneath the bus station, which is expensive, even with the 50% discount the hotel offers. Region is not safe to walk around at night, as informed by the staff of the hotel.

Hotel

Customer review rating 4.3/5

Jaime S. Couples - 18/06/2019 AccorHotels review

Excelente

Fine

Customer review rating 4.3/5

S C. Families - 07/06/2019 AccorHotels review

Generally fine,but customer service could improve.

Excelent

Customer review rating 4.3/5

Diego Couples - 03/06/2019 AccorHotels review

Gergous view! The room was very clean!

Customer review rating 4.3/5

Jaime Solo - 25/05/2019 AccorHotels review

Regular

Estimado Jaime, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Puerto Montt. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Ibis Puerto Montt
Customer review rating 4.3/5

Bob Families - 14/05/2019 AccorHotels review

Online I make a reservation for 1 room with two bed for 3 people And at checkin I was told 3 adults required two rooms

Dear Robert David G., Thank you for taking the time to tell us about your experience at the ibis Puerto Montt (Opening November 2017). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulina
Customer review rating 4.3/5

Ignacio A. Business - 10/05/2019 AccorHotels review

Suficientemente eficiente.

Rude attention

Customer review rating 4.3/5

Juan M. G. Families - 30/04/2019 AccorHotels review

The attendant was rude

Estimada Yolanda, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Puerto Montt. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Danieli P.

Normal

Customer review rating 4.3/5

Anonymous Solo - 29/04/2019 AccorHotels review

Normal

Satisfecho

Customer review rating 4.3/5

Carlos Business - 16/04/2019 AccorHotels review

Agradable

Estimado Carlos, Le agradecemos su comentario en relación a su estadía en nuestro hotel. Sus observaciones nos ayudan a mejorar los servicios que entregamos. Esté seguro que vamos tomar las medidas necesarias. Reciba un cordial saludo, Danieli P.
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