Hotel - ibis Puerto Montt
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Puerto Montt Hotel

4.4/5 1,521 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Dogs up to 33 lb (15 kg) permitted 11,900  CLP
  • 100% non-smoking hotel
  • Manual temperature control
  • EL TEPUAL AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 129 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,521 reviews

Our guest reviews for ibis Puerto Montt

100% genuine reviews from our guests

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Bonnie R. Business - 26/11/2018 AccorHotels certified review
« I'll definitely book this again. »

The staff was very helpful, hotel was very clean, but breakfast was not always replenished fast enough.

Alex G. Couples - 24/11/2018 AccorHotels certified review
« Ibis Hotel Montt »

The location, the breakfast and service were great. I was very pleased with the cleanliness of the rooms. However, the area just outside the front doors Makes one hesitate to go in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Thanks for your visit and your comments. Inside is very different and our collaborators are willing to help. Best regards, Danieli Peniani

Timothy R. Couples - 24/11/2018 AccorHotels certified review
« An extremely well located hotel next to the bus terminal. »

An extremely well located hotel next to the bus terminal, close to the city centre and near to the fish market of Angelmo. Clean rooms and helpful reception. Breakfast coud do with improving. Very standard.

Nancy Couples - 17/11/2018 AccorHotels certified review
« Clean comfortable hotel. »

Our room was very comfortable - bed was good, nice hot water, Wi-Fi worked well in the room and TV with English news made it very enjoyable. All the staff we encountered were very friendly - the front desk in particular, which makes a huge difference in how you feel about a hotel. We were traveling on bicycles and the staff were helpful and not fussed about them. The area just outside the hotel felt a bit rough.

Anonymous Business - 16/11/2018 AccorHotels certified review
« Basic but worth it! »

Basic accomodation, very clean and overall offers a good service.

Walter Couples - 10/11/2018 AccorHotels certified review
« Excelente »

Gratificante

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Walter, Muchas gracias por sus comentarios y su visita. Esperamos recibirlo pronto nuevamente. Reciba un cordial saludo. Danieli Peniani

H. Solo - 06/11/2018 AccorHotels certified review

Good Organizer Very friendly staff

Javier Business - 02/11/2018 AccorHotels certified review
« Good »

It was good, but the room was a little bit dirty. They should take care of those details. Personal, Food and other services was excellent.

Carlos Business - 29/10/2018 AccorHotels certified review
« Strong answer, »

In this opportunity my experience it was terrible, not parking, not breackfast, no factura invoice for restaurant. I'm not go back anymire. Rgs. Carlos Perez +5…

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Carlos , Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Puerto Montt. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Danieli Peniani

Wolf Couples - 28/10/2018 AccorHotels certified review
« Icy »

We stayed in a room that probably wasn't used for some time. It was freezing cold and even after two days it was simply cold. Breakfast was excellent.

Tomas Business - 27/10/2018 AccorHotels certified review
« Nice Hotel, terrible location »

Nice hotel, clean, nice staff. No parking, we have to walk arround the bus terminal to find the hotel door...

Daniel O. C. Solo - 27/10/2018 AccorHotels certified review
« Ke sigan como estan »

Confortable

Elsa Business - 22/10/2018 AccorHotels certified review
« Cigar odor in the room »

The hotel is ok for the price, the breakfast has a reasonable price and it is ok. The problem was the horrible cigar smell in my room

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Elsa, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Puerto Montt. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. Estaremos verificando la habitación que usted estuvo para que no vuelva ocurrir. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Danieli Peniani

Lucas S. Couples - 13/10/2018 AccorHotels certified review
« New and good hotel but with a really bad access »

The hotel was new and everything working well. Me and my wife we miss a hand towel at our bathroom and the access, specially for those who arrive by car, is really bad. The signs are not clear enough making we go thru the buses.

Raquel Couples - 10/10/2018 AccorHotels certified review
« Pretty good. »

Nice beds and bathroom. Good breakfast. Very uncomfortable to park the car, especially when one guest needs to use a cane to walk.

Carlos Business - 13/09/2018 AccorHotels certified review
« Confortable »

Tranquila

Paulina Business - 08/09/2018 AccorHotels certified review
« Practica »

Satisfactoria

Dimitri S. Business - 02/09/2018 AccorHotels certified review
« Poor »

Very bad restaurant quality Poorly attended Shower was unable to properly evacuate the water How is it to be cheaper to book the room through booking.com va the hotel so I will never accumulate points on my Accor account?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimitri , Dear Dimitri, We are very sorry not to attend to your needs. Unhappily club points are only paid if your reservation is made through our direct pages or directly at the hotel. Unhappily outsourced pages in the case of booking does not have that benefit. We recommend you make your reservation for your next stay through the ibis.com page. I would like you to talk to us more about the issue of smoking in the restaurant since in Chile smoking is not allowed indoors. We will be checking what you tell us about the shower in your room so that it does not happen again. We hope to have a new opportunity to receive you in our hotel. We appreciate you sharing your experience with us. Sincerely, Danieli Peniani

Cesar Business - 24/08/2018 AccorHotels certified review
« Nice view, cozy room, amazing service. »

Even though my experience was short, it was enough to live the IBIS experience. The room was clean and the staff was really friendly.

Omar G. Business - 18/06/2018 AccorHotels certified review
« Warm Welcome »

It all started with a hot breakfast buffet and then I decided to take a room, the local temp. was 2 Celsius and the room had a very reliable heater. I enjoyed the experience to the MAX

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