ibis Puerto Montt Hotel 3 stars

Customer review rating 4.3/5 2,763 reviews
ibis Puerto Montt
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permitted 11900.00 CLP
  • 100% non-smoking hotel
  • Manual temperature control
  • EL TEPUAL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Puerto Montt

Avenida Diego Portales 1001
Puerto Montt
5480000
puerto montt
chile

Check-in from 12h00

Check out up to 12h00

  • TERMINAL DE BUSES PUERTO MONTT :  

  • By plane

    EL TEPUAL AIRPORT At 17km / 10 miles - Shuttle paying

GPS :-41.476556, -72.949496

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet(...)

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet(...)

Standard Room with 1 double bed and 1 folding bed for 1 child up to 12 years of age

  • Max. number of persons: ‌3
  • Area: From 18
  • Wireless internet in your room
  • High speed internet(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Enjoy the magic of the south in our restaurant. Enjoy all the year's flavors with a beautiful view.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

Our bar is open 24 hours a day. Enjoy options from our menu in a pleasant and comfortable atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Puerto Montt

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,763 reviews

Hotel

Customer review rating 4.3/5

Jaime S. Couples - 18/06/2019 AccorHotels certified review

Excelente

Fine

Customer review rating 4.3/5

S C. Families - 07/06/2019 AccorHotels certified review

Generally fine,but customer service could improve.

Excelent

Customer review rating 4.3/5

Diego Couples - 03/06/2019 AccorHotels certified review

Gergous view! The room was very clean!

Customer review rating 4.3/5

Jaime Solo - 25/05/2019 AccorHotels certified review

Regular

Estimado Jaime, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Puerto Montt. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Ibis Puerto Montt
Customer review rating 4.3/5

Bob Families - 14/05/2019 AccorHotels certified review

Online I make a reservation for 1 room with two bed for 3 people And at checkin I was told 3 adults required two rooms

Dear Robert David G., Thank you for taking the time to tell us about your experience at the ibis Puerto Montt (Opening November 2017). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulina
Customer review rating 4.3/5

Ignacio A. Business - 10/05/2019 AccorHotels certified review

Suficientemente eficiente.

Rude attention

Customer review rating 4.3/5

Juan M. G. Families - 30/04/2019 AccorHotels certified review

The attendant was rude

Estimada Yolanda, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Puerto Montt. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Danieli P.

Normal

Customer review rating 4.3/5

Anonymous Solo - 29/04/2019 AccorHotels certified review

Normal

Satisfecho

Customer review rating 4.3/5

Carlos Business - 16/04/2019 AccorHotels certified review

Agradable

Estimado Carlos, Le agradecemos su comentario en relación a su estadía en nuestro hotel. Sus observaciones nos ayudan a mejorar los servicios que entregamos. Esté seguro que vamos tomar las medidas necesarias. Reciba un cordial saludo, Danieli P.

There was fleas on the bedroom

Customer review rating 4.3/5

Anonymous Business - 16/04/2019 AccorHotels certified review

I was extremelly dissapointed with my experience at this hotel and the attention of employees during my stay was aweful. I had a problem with fleas and wrote down an email for the hotel and Accor but no one replied me. That is absolutelly unaccepted that Accor handle things that way when having a problem, as you can check I travel all over South America using IBIS Hotels and never had any experience like that before in any hotels that I've stayed.

Prezado Senhor Eduardo, Nós realmente sentimos muito ouvir que você não teve uma boa experiência no nosso Hotel e gostaríamos de fazer o que for necessário para ajudá-lo a melhorar isso. Estaremos realizando a devolução da sua diária em forma de compensação. Senhor Eduardo, esperamos ter uma nova oportunidade em receber-lo novamente e entregar o serviço que o Senhor merece. Agradecemos a sua preferencia de sempre. Atenciosamente, Danieli Peniani

poco agradable

Customer review rating 4.3/5

Omer Business - 16/04/2019 AccorHotels certified review

personal descortes

Estimado Omer, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Puerto Montt. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Danieli P.

Excelente

Customer review rating 4.3/5

Camila Couples - 23/03/2019 AccorHotels certified review

Expectacular , excelente servicio

didn't like it

Customer review rating 4.3/5

John J. Solo - 20/03/2019 AccorHotels certified review

The front desk treated me badly. The room was horrible.

Ibis quality

Customer review rating 4.3/5

Francesca Couples - 17/03/2019 AccorHotels certified review

What I expected.

great budget hotel

Customer review rating 4.3/5

Vlad Solo - 15/03/2019 AccorHotels certified review

Can't think of better place for stopover in Puerto Mont

Great stay in Puerto Montt

Customer review rating 4.3/5

J. M. Solo - 15/03/2019 AccorHotels certified review

Nice hotel, welcoming and comfortable room.

Very pleasant stay

Customer review rating 4.3/5

Raymar D. Couples - 13/03/2019 AccorHotels certified review

We were very well received at the chek-in!! Extremely friendly receptionist guided us on everything we needed, even opening back doors to get in with our bags !! We were very grateful!

Customer review rating 4.3/5

Anonymous Families - 03/03/2019 AccorHotels certified review

Agradable

Comfortable in great location

Customer review rating 4.3/5

Kathryn Couples - 03/03/2019 AccorHotels certified review

Good

Nice room

Customer review rating 4.3/5

Pablo R. Couples - 26/02/2019 AccorHotels certified review

Was a nice experience. The personal are very kind and helpful.

Estimado Pablo, Agradecemos por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece. Esperamos que vuelva a visitarnos pronto. Saludos cordiales, Danieli Peniani
Our most recent 20 reviews

In partnership with TripAdvisor