Hotel - Pullman Saigon Centre
Pullman Hotel Pullman Hotel

Pullman Saigon Centre Hotel

4.5/5 2,324 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionningwith individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

All rooms come with the comfortable Pullman signature bed, a 40inch LED IPTV that can integrate with guests' devices, rain shower, tea & coffee amenities, free WiFi, 24-hour room service and vibrant views of the city.

  • 306 rooms
  • 150 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionningwith individual remote
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 6,646 reviews

Our guest reviews for Pullman Saigon Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,324 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
L. Business - 18/09/2018 AccorHotels certified review
« nice experience in Vietnam »

the room is spacious and comfortable, allowing customer to have a good rest every night

Anonymous Friends - 18/09/2018 AccorHotels certified review

The overall experience was wonderful. The only thing that we would change is the bathroom privacy. I was travelling with a friend and the bathroom had no privacy at all even with the blinds pulled there was no door and the noise from the toilet echoes through the whole room.

Chason Y. Business - 17/09/2018 AccorHotels certified review
« Good »

Confortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chason Y., We appreciate you taking the time to pass your feedback regarding your recent stay at Pullman Saigon Centre. We are delighted to hear that you had very pleasant stay and felt being taken care of by our connector. Your comment definitely gives us great motivation towards keeping the high standard of service we always strive to pursue. We certainly hope that you will return soon. The team is ready to welcome you back. Sincerely, Anh TRAN

Olive R. Couples - 17/09/2018 AccorHotels certified review
« Last leg of our Vietnam tour »

All staff were helpful, but lady receptionist upon our arrival gave us incorrect information about exchanging money and told us that hotel did not exchange pounds sterling, whereupon we drew money from our debit card at a rate of 5% charged by hotel. We did question this but lady was adamant. Following morning we spoke with another member of reception staff and found that exchange was not only do-able, but at a good rate. This aside, our room was comfortable, well appointed, clean and what we would expect from a Pullman Hotel. Breakfast was very good as was room service. If our initial contact had been more positive, our rating would have been better.

Verghese J. Business - 16/09/2018 AccorHotels certified review
« Faultless experience »

I stayed at the hotel and my experience was excellent. From the check in at the executive lounge, the standard of the room, the laundry service, the extra bottles of water, the breakfast, the evening drinks and food at the executive lounge, through to the excellent service provided by the executive lounge team, my stay was exceptional. I regard your hotel as the best I have ever stayed at in the Accor group.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Verghese J, Thank you for being a valued member of Le Club and taking your time in posting a great review about your recent experience at Pullman Saigon Centre. I am glad to know you had an amazing stay and our Executive Lounge team managed to exceed your expectations in every way. I will be sure to let the team know your lovely words and thank you for recognizing their efforts. Please stay in touch and we are looking forward to welcoming you back to your second home in Saigon in the not too distant future! Sincerely, Anh TRAN

Deasy M. Couples - 16/09/2018 AccorHotels certified review

This was my second time I stayed with Pullman. And was great. They gave me access to the lounge and roof top. Also free breakfast too. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deasy M., Thank you for taking the time to share this excellent review of your recent stay at Pullman Saigon Centre. I am absolutely delighted that our team impressed you with our warm hospitality and everything was seamless from arrival to departure. We are looking forward to your return to us. Sincerely, Anh TRAN

downundercool Business - 16/09/2018 TripAdvisor review
« very good hotel »

nicely designed.. friendly staffAs accor plus member I get drink voucher. Staff told me it is for soft drink only which I complained about. Duty manager directly fixed it and invited me to extra drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear downundercool, Thank you for sharing the impression on your recent visit at Pullman Saigon Centre. It is just so rewarding to hear such fantastic feedback from one of our Loyal guests. Our team will be so happy to hear that we continue to exceed your expectations. Great to know also that we were able to offer you Accor Plus benefits! We all are looking forward to having you back for another “tremendously indulgent” stay. See you soon! Warm regards, Trần Lê Bảo Anh Guest Experience Manager

Seiko Families - 15/09/2018 AccorHotels certified review
« Good. »

There’s nothing to complain. The breakfast was nice as usual. The room was clean. The fitness and steam bath are good for me as well. If I need to tell negative points for you to improve, it might be: the foods at the lounge are quite less compared with other 5star hotels, the upgraded room were quite small ( the room that I booked originally was a corner room which should be much bigger). However, I still like Pullman Saigon. See u again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seiko, I appreciate you taking the time to pass your feedback regarding your recent stay at Pullman Saigon Centre. It was a pleasure to welcome you back to Pullman Saigon Centre, and likewise to receive positive feedback about our Hotel facilities and service and that the connector made your experience so memorable. Please rest assured that I have shared your feedback with our team, this feedback has served as an encouragement to all of our connector. Thank you again for your loyalty as a Le Club Gold card holder and for sharing your experience and we do hope to welcome you back again in the future. Sincerely, Anh TRAN

Chris Solo - 15/09/2018 AccorHotels certified review
« Nice Room but no hot water »

Nice room, quite, but no hot water

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Thank you for taking the time to tell us about your experience at the Pullman Saigon Centre. I am sorry that aspects of your overall experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Regarding the slow hot water, i have reported this incident to the Engineering team to rectify; i apologize for the inconvenience that this caused. I apologise for the shortfall that you experienced in the noted areas and I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anh TRAN

M Business - 15/09/2018 AccorHotels certified review
« Great service but average food »

Great room service (hotel staff help tidy up my belongings) However, my room service food & breakfast at lvl 3 was average. Vietnamese sandwiches weren't heated and it just didn't taste well

Our hotel has responded to the review
Our hotel has responded to the review

Dear M, Such a wonderful share of your recent experience with us at Pullman Saigon Centre - thank you very much. I appreciate your recognizing of our hotel team, they enjoy tremendously what they do and I am glad to know that they made it special for you each and every day! Please rest assured that your comments regarding issues you encountered have been passed onto the Foods and Beverage Team; I apologize for the inconvenience that this caused. We certainly hope that you will return soon and the team is ready to welcome you back. Sincerely, Anh TRAN

Karunakar R. M. Business - 14/09/2018 AccorHotels certified review
« Karunakar M. »

pleasant stay...one of the best hotels..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karunakar Reddy M., Thank you for choosing for staying at Pullman Saigon Centre. We are happy to hear that all our services made a good impression on you during your stay. Thank you for feedback, rest assured that your comments will be informed to our team as this feedback will be served as a motivation to all our connector in order to continuously improve the quality services. Once again, thank you very much for your feedback. We hope your next visit will be as pleasant as the previous one and we wish you a safe travel. Sincerely, Anh TRAN

Aslan Business - 14/09/2018 AccorHotels certified review
« Good »

Exchange of Malaysia Ringgit to Dong was not available but not for others currency!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aslan, We very much appreciate your comments regarding your stay at the Pullman Saigon Centre. Regarding the money exchange and specially for Malaysia Ringgit, we apologize for the inconvenience you were caused as this is the authorized by local bank that we have to follow. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh TRAN

Sam Business - 14/09/2018 AccorHotels certified review
« Great facilities »

The pool was lovely. The gym was ok. The breakfast selection was fantastic. The room was really nice and bed was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sam, We very much appreciate your comments regarding your stay at the Pullman Saigon Centre. We are glad to know you have had enjoyable time in our hotel, considering your positive notes on the hotel contemporary designed room & comfort bed, the friendly & smiley connector and outstanding breakfast. Thank you again for sharing and I trust that your travels will have you back for another stay when we will look forward to delivering another memorable time with us! Sincerely, Anh TRAN

Colin M. Couples - 13/09/2018 AccorHotels certified review
« Relaxed luxury with attentive staff »

Great facilities and the staff always willing to assist. Good food and excellent amenities. The only drawback was it wasn't in the nicest part of town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin M., We appreciate you taking the time to pass your feedback regarding your recent stay at Pullman Saigon Centre. We are delighted to hear that you had very pleasant stay and felt being taken care of by our connector. Your comment definitely gives us great motivation towards keeping the high standard of service we always strive to pursue. With related to your breakfast impression, we would appreciate if you could let us know some more details about your suggestion of upgrading our breakfast. Thank you for your review and I hope that we will have the opportunity to welcome you back in the near future. Sincerely, Anh TRAN

Denis C. Business - 13/09/2018 AccorHotels certified review
« Always nice at this hotel »

Clean,professional service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denis c., Thank you for choosing for staying at Pullman Saigon Centre. We are happy to hear that all our services made a good impression on you during your stay. Thank you for feedback, rest assured that your comments will be informed to our team as this feedback will be served as a motivation to all our connector in order to continuously improve the quality services. Once again, thank you very much for your feedback. We hope your next visit will be as pleasant as the previous one and we wish you a safe travel. Sincerely, Anh TRAN

Danielle C. Solo - 13/09/2018 AccorHotels certified review
« It was enjoyable and comfortable »

Hotel facilities are modern and comfortable. Facilities were great. Staff were pleasant could be warmer though. No complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danielle C., Thank you for the wonderful comments about Pullman Saigon Centre. We appreciate your kind words regarding your recent stay with us. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations. We are always committed to providing the highest quality of service and accommodation to each and every one of our guest. We look forward to have you back in the near future for yet an even better experience. Sincerely, Anh TRAN

Mike H. Solo - 12/09/2018 AccorHotels certified review
« Hotel very clean,staff courteous. »

I enjoyed my stay at the Pullman in Saigon,rooms nice and clean,the top restaurant food very good and also the bar was well stocked,the hamburger bar on ground level was great to relax and coffee was fantastic to drink while watching the passing parade,a special mention about Tien who works there he was courteous and very informative about the local area and also Vietnamese coulture,he not only made great coffee but came over and made me welcome every time I set foot in the door,very relaxing stay and will surely stay at the Pullman on my next stay in Saigon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike H., Warmest greeting from Pullman Saigon Centre! We are absolutely delighted you had such a great time as our guest and would like to thank you for letting us know your positive impression. We sincerely appreciate your sharing all of the wonderful words you had of our connector and we are glad to know that they left you with such fond memories for the special trip in Vietnam. Thank you again for sharing and look forward to your next trip! Sincerely, Anh TRAN

Greg Couples - 12/09/2018 AccorHotels certified review
« Great first time stay »

Enjoyable and relaxing. Good facilities and very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, We very much appreciate your comments regarding your stay at the Pullman Saigon Centre. We are glad to know you have had enjoyable time in our hotel, considering your positive notes on the hotel facilities, the helpful connector, comfortable room. Thank you again for sharing and I trust that your travels will have you back for another stay when we will look forward to delivering another memorable time with us! Warm regards, Anh TRAN

Business - 12/09/2018 TripAdvisor review
« サービスとコストの再考を求む  -Request reconsideration of service and costー »

1.コーヒーなどのセットがあるのにコーヒーカップが常備されていない。2.備品の位置がわかりにくい。3.チェックインの際のデポジットカードの説明の意味が分からない。4.スーツケースをフロントの前で開けさせられるという恥ずかしい気持ちにさせられた。1. Despite having a set of coffee etc. there is no coffee cup.2. The position of the fixture is difficult to understand.3. I do not understand the meaning of the explanation of the deposit card of front desk staff at check-in.4. I was made embarrassed that the suitcase could be opened in front of the front deskI might stay next time, but it is doubtful whether I recommend it to everyone.

Man-khoi N. Solo - 11/09/2018 AccorHotels certified review
« It was a lovely stay with Pullman. »

I have previously stayed with Des Arts in prior trips in Saigon; however, the last stay was not as satisfactory as previously, so I decided to stay at a different brand within the Accorhotels chain. I am extremely glad I picked Pullman! From the moment I arrived, the reception staff was efficient and courteous. I much welcomed the complimentary upgrade to the Executive King room that offered such a fantastic high-level view of the city. Throughout my stay, the room was always made up daily. The cleaning staff really paid attention to little details, and it showed. If I could add some comments, I would hope that the front door/bellman staff be more courteous to guests in the future to really showcase the 5-star rating of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Man-Khoi N., Thank you very much for taking the time to share your impressions about your stay at Pullman Saigon Centre! I am pleased that you enjoyed the hotel and our services. We do get a lot of positive feedback about our well appointed rooms, panorama view. Regarding the your concern, I have shared your comment to Operations team, I apologize for the inconvenience that this caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh TRAN

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