Hotel - Pullman Saigon Centre
Pullman Hotel Pullman Hotel

Pullman Saigon Centre Hotel

4.5/5 2,363 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionningwith individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

All rooms come with the comfortable Pullman signature bed, a 40inch LED IPTV that can integrate with guests' devices, rain shower, tea & coffee amenities, free WiFi, 24-hour room service and vibrant views of the city.

  • 306 rooms
  • 150 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionningwith individual remote
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 6,917 reviews

Our guest reviews for Pullman Saigon Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,363 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Friends - 13/11/2018 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. K., We appreciate your taking the time to share your recent experience at Pullman. It is always the great pleasure to receive your feedback and to learn your satisfaction with this stay. Rest assured that your compliments will be shared among the whole team and it is served as the encouragement for them to maintain the good work. We do look forward to welcoming you back for another pleasant stays soon. Warm regards, Guest Experience Manager

Michele G. Business - 13/11/2018 AccorHotels certified review

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michele G, We appreciate your taking the time to share your recent experience at Pullman. It is always the great pleasure to receive your feedback and to learn your satisfaction with this stay. Rest assured that your compliments will be shared among the whole team and it is served as the encouragement for them to maintain the good work. We do look forward to welcoming you back for another pleasant stays soon. Warm regards, Guest Experience Manager

H. Business - 12/11/2018 AccorHotels certified review
« Great & wonderful stay experience i had in Pullman Hotel Saigon Centre »

extremely friendly front desk staffs , very helpful doormen, fantastic food in Executive Lounge, amazing Gym/swimming facilities I used , all great...a thumbs up , cheers, definitely I will make another stay in this hotel with my next trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear H., Thank you so much for taking the time to tell us your impression on your stay at Pullman. We are thrilled to learn that you enjoyed your fantastic stay and had such a memorable experience. It is indeed a pleasure to read your comments about the fitness center, the pool, the hotel’s facilities, helpful & attentive connector and the food. Once again, thank you for sharing and I trust that you will find your way back to Saigon in the not too distant future! Best regards, Guest Experience Manager

Dr A. Business - 12/11/2018 AccorHotels certified review
« Dr.A. »

It was amazing, i liked the service, the view, the food and ....., nothing i can say to describe the luxirous service in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr A., We would like to thank you for choosing Pullman as the accommodation and taking the time to review the stay with us. We are all delighted to know that you enjoyed your hotel experience. Your contentment and comfort is our utmost reward and will be shared among the team at all levels as it warm their hearts personally to hear of a happy guest. Thank you again for your nice feedback, and we look forward to seeing you on your next trip to Saigon. Best regards, Guest Experience Manager

Adeline L. Business - 12/11/2018 AccorHotels certified review
« Fighting for a table for Breakfast due to big tour group »

I have always love to stay in Pullman Saigon due to the quietness of the room and good breakfast spread with cozy environment. But, this good experience was override in this trip due to a very big Chinese Tour group. The group member just walked into restaurant without queuing, the table I had was occupied by other even though my coffee and juice were on the table, and I need to stand with my plate of food for another free table, and I did not dare to go for 2nd serving. Hope your hotel can review, and probably arrange to accommodate such big group to have their breakfast at one of your function room instead of having them with all the business travellers and leisure traveller. It is common for other hotel to set up a separate such tour group separately as your breakfast capacity is insufficient to accommodate them all. Other than this bad experience, other is meeting expectation as usual. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. L., Thank you for taking the time to tell us about your experience at the Pullman Saigon Centre. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures in accordance with the Operations management team to address the problems that you have mentioned. Please accept my apologies for this shortfall in service delivery you experienced. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Alan C. Solo - 11/11/2018 AccorHotels certified review
« First Time Stay »

It was a very nice place to stay, the room was great it was big shower and bathroom was ideal, everything was clean. Breakfast, meals on the rooftop meals in the lounge just fantastic. Only one disappointing feature that was smokers at the main entrance you can smell it as the doors opened. Not a good area for smokers they should have been an area towards the back of the hotel away from the entrance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. C., It certainly is inspiring to receive such positive feedback from a valued guest such as yourself. Thank you for taking the time to write about your experience at Pullman. I'm pleased to know you enjoyed our rooms and facilities as well as culinary offerings. In addition, I appreciate the comments on the smoking area, I shall look in to this with our operations team to see areas for improvement. Hopefully, your travels will continue to offer opportunities to return to Pullman for another great visit. Warm regards, Guest Experience Manager

C. T. K. Business - 11/11/2018 AccorHotels certified review
« Good »

The F&B team was superb and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. K. C., Thank you for your wonderful comments about Pullman Saigon Centre during your visit. I'm pleased to read you loved the hotel and the services provided whilst you were with us, and I know our team will be so pleased to hear of your comments. In particular, your feedback on our connectors' professionalism will be warmly shared among the team. And regarding the survey score, we are not really sure why the hotel did receive a rating of 60/100 from your side even we gladly read your positive comments about the ” The F&B team was superb and attentive.”? Thank you for your positive words and we certainly hope that you will return soon. The team is ready to welcome you back. Warm regards, Guest Experience Manager

Alessandro M. Business - 10/11/2018 AccorHotels certified review
« Mr »

Comfortable & good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. M., Thank you so much for choosing to stay with us and for taking the time and effort to express your appreciation here. We are absolutely happy that you really enjoy Pullman. From our comfprtable room, friendly connectors and our very good culinary experience. We do wish to see you back in Saigon in the nearest future, when we will delivering another memorable time with us! Warm regards, Guest Experience Manager

Dave C. Solo - 09/11/2018 AccorHotels certified review
« Excellent stay »

Staff were wonderful, location very convenient, room was spacious, comfortable and well appointed. The food was incredible too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave C, I appreciate you taking the time to pass your feedback regarding your recent stay at Pullman. I am thrilled to read that your overall experience was 'excellent' and that your experience was so memorable. Please rest assured that I have shared your feedback with our team, this has served as an encouragement to all of our connector. Thank you again for sharing your experience, and we do hope to welcome you back again in the future. Sincerely, Guest Experience Manager

Pamela C. Couples - 09/11/2018 AccorHotels certified review
« Great place to stay when in Ho Chi Minh City »

Very professional and friendly staff. The rooftop bar on 32 floor is a great place to relax especially at Happy Hour, it has great views over the city. As AccorHotels gold member we were given a room upgrade and late checkout which was greatly appreciated. Over all great hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear P. C., Thank you for sharing the impression on your recent visit at Pullman. It is just so rewarding to hear such fantastic feedback from one of our loyal guests. Our team will be so happy to hear that we continue to exceed your expectations. Great to know also that we were able to upgrade you Le Club Gold benefits to one of the higher category of rooms! We all are looking forward to having you back for another “tremendously indulgent” stay. See you soon! Best regards, Guest Experience Manager

Y. Q. Business - 09/11/2018 AccorHotels certified review
« It is not bad in totally. »

I like the swimming pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Q. Y., We very much appreciate your comments regarding your stay at our Hotel. You feedback is important to us and I am thrilled to read that your recent stay was just as good. I have noted some shortfalls in service and product delivery in your review and these have been noted with Department Heads to improve moving forward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Irhas Business - 09/11/2018 AccorHotels certified review
« Great »

The room was nice and the staff are friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irhas, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive positive feedback about our location, facilities and service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the weakness of water pressure, i have reported this incident to the Engineering team; i apologize for the inconvenience that this caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Jurian A. P. Business - 08/11/2018 AccorHotels certified review
« TRANG NGUYEN (Mrs.) Thank you for your hospitality »

Really appreciate for your hospitality through my stay on Pullman Saigon. Really looking forward to my next stay with Pullman Saigon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. A. P., Many thanks for your review on your most recent stay at Pullman. It was such a pleasure having you here with us. I am glad to learn that the hotel team delivered excellent experience throughout your stay. More importantly, thank you for lovely words to our connectors as it is a great reward for us to hear wonderful feedback like yours. Thank you again for your review and we hope that your travel will bring you back to stay with us in the very near future. Warm regards, Guest Experience Manager

Jenna Couples - 07/11/2018 AccorHotels certified review
« Ok but a little disappointed »

The hotel was lovely but bit annoyed when booking I upgraded my room for myself and husband and added breakfast daily and we sill had to pay for one personas breakfast each day! It should be for a couple, like the room is for twin share! Then because Of this we only ate there 2 out of the 4 days but still had to pay for 2 breakfast. Should have been free as I paid for 4!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenna, Thank you for taking the time to tell us about your experience at the Pullman Saigon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are not really sure why the hotel did receive a rating of 60/100 from your side? And what the hotel team could have done better without your prompt communication in the beginning? And after reviewed your reservation carefully, your booking is made through HOTELBEDS and only for 1 person which included breakfast. But you showed up two persons at check in and our connector is strongly confirmed the breakfast for one person and advised whether you wished to add the breakfast for second person with special rate . We wish that your stay was not marred by this unfortunate event and we gladly read your positive comments about the ” the hotel was lovely” We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Anita S. G. Business - 06/11/2018 AccorHotels certified review
« Great »

Good and satisfying stay . Good service . Staff is very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anita S. G., We appreciate you taking the time to pass your feedback regarding your recent stay at our Hotel. We are delighted to hear that you had very pleasant stay and felt being taken care of by our connector. Your comment definitely gives us great motivation towards keeping the high standard of service we always strive to pursue. About your breakfast and welcome drink experience, I would appreciate if you could share some more details about it. This would certainly allow me to both respond to you more in details but also allow us to address the areas for improvement with the team. Thank you for your positive words and we certainly hope that you will return soon. The team is ready to welcome you back. Warm regards, Guest Experience Manager

Derek T. Business - 06/11/2018 AccorHotels certified review
« Pullman Saigon is possibly my favorite Accor property anywhere »

The staff made me feel like a valued Platinum member, which honestly, I do not get everywhere I stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. T., I appreciate you taking the time to pass your feedback regarding your recent stay at Pullman. I am thrilled to read that your overall experience was 'awesome' and that your experience was so memorable. Please rest assured that I have shared your feedback with our team, this has served as an encouragement to all of our connector. Thank you again for sharing your experience, and we do hope to welcome you back again in the future. Warm regards, Guest Experience Manager

D M. Solo - 06/11/2018 AccorHotels certified review
« Well appointed room »

Great reception at check in, was ushered to the Executive floor for check in. Welcome drink on arrival! Ver well appointed room. All staff were friendly and very professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D M., Thank you for sharing your wonderful words for your recent stay at Pullman! I am pleased to see that you really enjoyed our property, service and great connector. We certainly do pride ourselves on ensuring our guests are well taken care of when they stay with us, and it is so rewarding to receive this recognition. About your welcome drink experience, I would appreciate if you could share some more details about it. This would certainly allow me to both respond to you more in details but also allow us to address the areas for improvement with the team. Thank you for your positive words and we certainly hope that you will return soon. The team is ready to welcome you back. Warm regards, Guest Experience Manager

Bunny Business - 05/11/2018 AccorHotels certified review
« Cleaning room is quite not good »

I ate some cracker and felled down on the sofa on the 1st day that I visited but I still saw it until the last day that I stayed. Also my friend's room they are dissatisfied with the maid in their floor. It seem you have to consider about the cleaning room or all concerned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bunny, We very much appreciate your comments regarding your stay at our Hotel. You feedback is important to us and I am thrilled to read that your recent stay was not up to your expectation. I have noted some shortfalls in service and product delivery in your review and these have been noted with Department Heads to improve moving forward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Anonymous Business - 05/11/2018 AccorHotels certified review
« I loved the hotel, the rooms were lovely, the service was very nice, the food was excellent and the breakfast the finest i have enjoyed. »

I enjoyed my stay tremendously.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. B., Thank you for sharing your impression on your stay at our Pullman. Your comment made us feel that we are on the right direction. Thank you so much for sharing your positive impressions. Warm regards, Guest Experience Manager

Michael C. Business - 05/11/2018 AccorHotels certified review
« I cant fault my stay »

As above everything was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. C., Thank you for taking the time to share this excellent review of your recent stay at our Hotel. I am absolutely delighted that our team impressed you with our warm hospitality and everything was seamless from arrival to departure. We are looking forward to your return to us. Sincerely, Guest Experience Manager

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