Hotel - Pullman Phuket Arcadia Naithon Beach
Pullman Hotel Pullman Hotel

Pullman Phuket Arcadia Naithon Beach Hotel

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4.5/5 2,805 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • PHUKET AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 277 rooms and luxury ocean pool villas boast a new level of luxury and comfort with generous and expansive spaces, a balcony with a day bed, Free WIFI, LED TV, bathroom with separate bathtub and rain shower, and much more.

  • 277 rooms
  • 277 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 46 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 4,927 reviews

Our guest reviews for Pullman Phuket Arcadia Naithon Beach

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,805 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Kellie Families - 14/02/2018
« Stunning »

Felt like a king and queen

AccorHotels certified review
Anthony Couples - 14/02/2018

Great facilities and efficient service (which is quite rare in those 5star resorts where the staff is usually friendly but not so efficient). The number of buggies to move people up and down the resort could be increased though.

AccorHotels certified review
Glynn S. Couples - 13/02/2018
« Enjoyable stay »

Enjoyable stay at the Pullman Arcadia, with a few minor issues

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Phuket Arcadia Naithon Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As per your comment regarding minor issues, I would be appreciated if you could share the information with me so I could ensure future improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

AccorHotels certified review
Krit D. Couples - 12/02/2018
« One of the best in phuket »

We have a pleasent stay at the hotel. The hotel was extremely beautiful. We got a warm welcome from the staff for the entire part pf the hotel. The view at swimming pool was exceptional. The lobster pasta at italian reataurant is excellent. The room are newly renovated. Look nice and look so comfy. Moreover, you can walk to the beach and explore the seafood restaurant nearby the hotel. So We commit to stay at this hotel again on out next phuket trip.

AccorHotels certified review
Wilma D. Couples - 11/02/2018
« Perfect in every way »

From the moment we arrived we were looked after so well. Nothing was ever a problem.

AccorHotels certified review
Jes B. N. Couples - 09/02/2018

Your staf are fantastisch, smiling and very helpsom. Breakfast and dinner 10 +,vi have enjoied over hollyday very much. But your price fore vine drinks are in top.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs N., It is always nice to finish a Sunday with a huge smile and we certainly have this after reading you review :). Thank you! We are very proud of the resort, of our team and it is always nice when our guests feel the same way. Wine in Thailand has an exorbitant tax applied to it which often makes the wines looks expensive unfortunately. We do hope we have the opportunity to welcome you back to "Our Beach House Your Holiday Home" in the near future and please let our Guest Experience Manager know if you a venturing back so we can help tailor another "Outstanding" stay with us. h7… Tropical regards, Our World is Your Playground… PANNAPHAT (SEA) LAPA DIRECTOR OF ROOMS

AccorHotels certified review
Anonymous Business - 08/02/2018

Fantastic ! Great service. Lovely food. Excellent accommodation and facilities.

AccorHotels certified review
Andrea G. Couples - 08/02/2018
« Excellent Stay »

Fantastic 3 days first time in Thailand. First stop of our stay before heading to Khao Lak. Arrived after 2 days in Singapore, room was ready even though we arrived early. Only had a basic room would normally upgrade and was really impressed. Room 911' all mod cons and biggest bed you could imagine. Grounds of hotel beautiful, staff really attentive and pleasant. Could have stayed longer. Will definitely stay with the Pullman Brand again.

AccorHotels certified review
Art K. Couples - 07/02/2018
« Beautiful property with friendly, courteous and helpful staff. »

We had a great experience.

AccorHotels certified review
Anonymous Couples - 06/02/2018
« Great spot, relaxing and picturesque »

Nice hotel in a beautiful location Great room with a view Excellent service Good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Phuket Arcadia Naithon Beach. It is always a pleasure to hear that you've enjoyed hotel, room, food and service from our staffs. I've shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

AccorHotels certified review
Sean Couples - 06/02/2018
« Incredible, from start to end »

A stunning hotel with incredible service and facilities. But above all was the warmness and genuine friendliness of all of the staff - from the hotel reception to the cleaning staff. It felt like they would go out off their way and help with any request. Thanks especially to Aek, who gave name me my personal training session at the gym and to the reception staff who helped me scan a work document that I needed to email urgently.

AccorHotels certified review
Connie T. Families - 05/02/2018
« Beautiful hotel, friendly staff, but very expensive at the resort. »

Beautiful hotel, friendly staff, but very expensive at the resort. My only complaints are that the shuttle to the beach should run more than 1 time per hour, its so close but for a family is very inconvenient. The prices at the restaurants and at the pool are way too high. Not much of an atmosphere at the pool either...maybe play some music or something. Hotel and staff were absolutely amazing!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Thompson, Thank you very much for taking the time to review your experience at Pullman Phuket Arcadia Naithon Beach. I am pleased to read that you found the hotel beautiful as well as our staff to be very friendly. Glad you had a great time! With regards to the hotel prices, we are conducting a survey comparing ourselves with other 5 star resorts of similar style and rating in Phuket twice a year; we are pretty much in line with others. On the top of it, we are having daily happy hours and promotions for everyone's enjoyment. We do have a DJ every Saturday at Azur pool, guest's can enjoy drinks promotion with tuned beats music. The rest of the time, it is also important to keep the pool area quiet and relaxing for everyone to rest and chill in a peaceful environment. Your suggestion in regards to the shuttle bus timing is well noted and I will pass your constructive feedback to our Front office Manager for her review and possible improvements. We look forward to welcoming you back and please let our Guest Experience Manager know if there is anything you need to help tailor your next journey with us. h7… Tropical regards, Our World is Your Playground… PANNAPHAT (SEA) LAPA DIRECTOR OF ROOMS

AccorHotels certified review
John Couples - 05/02/2018
« Beautiful and outstanding view »

It was a lovely place to stay apart from the constant noise from the children in the main pool area. The pool guy tried his hardest to manage it but there were far to many for him to cope with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Hodkinson, It was our pleasure to have you stayed with us and we thank you for choosing our property for your holidays in Phuket! great to read you've enjoyed the views and the place. It is sometime through the eyes of our guest we get an opportunity to improve ourselves and we thank you for brining to us this constructive comment. Rest assured we will try hard to improve this matter and keeping a better control of everyone's behaviors. Please note that we have a second pool on the top of the resort named ''FLOAT''. ''FLOAT'' is not an adult pool only however, the area is often much quieter as families are usually coming to the main pool to use the kids pool and be near the Beach. We hope there will be a next time with us and please let our Guest Experience Manager know when you are heading back so we can help tailor your journey h7… Tropical regards, Our World is Your Playground… PANNAPHAT (SEA) LAPA DIRECTOR OF ROOMS

AccorHotels certified review
Sophal Couples - 04/02/2018
« Short vacation »

Very peaceful, nice food, friendly staff

AccorHotels certified review
O. Couples - 03/02/2018
« Good great staff hotel looks tired »

Staff very good but took long time to get anything. For example room not made up in morning when out and then took 2 /3 hours to get done having said that staff excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Phuket Arcadia Naithon Beach. It is always a pleasure to receive positive feedback especially to hear that youy've enjoyed level of service from our staffs. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment regarding slow service from room cleaning has been shared to our Executive Housekeeper to ensure future improvement. Please accept my sincere apologies for inconvenience caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

AccorHotels certified review
Marnie S. Families - 01/02/2018
« Relaxation »

Gorgeous surroundings, delightful rooms & choices to relax or be involved in activity

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew s., I appreciate you taking the time to complete the on line survey after your stay at Pullman Arcadia Phuket. We welcome your comments and feedback as we continually seek ways to evolve our levels of service and guest experiences. We are striving to be recognised as a resort “Guests Love” and I would like to ask for your support as a valued guest to help those researching our destination on line. Guest feedback is a very strong form of advertising and we invite you to summarise your stay on Trip Advisor by visiting www.bit.ly/1016BIP. It is always very encouraging for the team to know that guest’s loved their stay with us. We look forward to the opportunity of welcoming you back to Pullman Phuket " Our Beach House Your Holiday Home" in the future. Check In. Chill Out. Brett Wilson General Manager Pullman Phuket Arcadia

AccorHotels certified review
Kelly M. Friends - 31/01/2018
« Mrs Kelly M. »

Beautiful hotel. Very attentive staff. More sun beds required to facilitate number of guests. Overall very enjoyable stay. Would return in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Kelly M., I appreciate you taking the time to complete the on line survey after your stay at Pullman Arcadia Phuket. We welcome your comments and feedback as we continually seek ways to evolve our levels of service and guest experiences. We have taken good note of your constructive comment related to the sun loungers, we have added 10 of them on the beach sand area to accommodate more guests. We are striving to be recognised as a resort “Guests Love” and I would like to ask for your support as a valued guest to help those researching our destination on line. Guest feedback is a very strong form of advertising and we invite you to summarise your stay on Trip Advisor by visiting www.bit.ly/1016BIP. It is always very encouraging for the team to know that guest’s loved their stay with us. We look forward to the opportunity of welcoming you back to Pullman Phuket " Our Beach House Your Holiday Home" in the future. Check In. Chill Out. Brett Wilson General Manager Pullman Phuket Arcadia

AccorHotels certified review
Leena Families - 30/01/2018
« Pampered »

The whole stay was very relaxing. The attention to detail is amazing. The rooms are styled very well from the bedrooms to lobby, poolside, spa etc. The staff are very friendly and accommodating. It was all conducive to a very relaxing week.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Leena B., I appreciate you taking the time to complete the on line survey after your stay at Pullman Arcadia Phuket. We welcome your comments and feedback as we continually seek ways to evolve our levels of service and guest experiences. We are striving to be recognised as a resort “Guests Love” and I would like to ask for your support as a valued guest to help those researching our destination on line. Guest feedback is a very strong form of advertising and we invite you to summarise your stay on Trip Advisor by visiting www.bit.ly/1016BIP. It is always very encouraging for the team to know that guest’s loved their stay with us. We look forward to the opportunity of welcoming you back to Pullman Phuket " Our Beach House Your Holiday Home" in the future. Check In. Chill Out. Brett Wilson General Manager Pullman Phuket Arcadia

AccorHotels certified review
Dash X. Families - 30/01/2018
« Good Living Experience »

Very quite, and good environment The service is good Very close to the beach The hotel is clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Liang X., We very much appreciate your comments regarding your stay at the Pullman Phuket Arcadia Naithon Beach. We are happy that you enjoyed our service and hotel environment. We hope you had a great time on the beach as well. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brett Wilson General Manager

AccorHotels certified review
Dee B. Couples - 30/01/2018
« Very relaxing, excellent amenities, thought about small touches e.g water by the pool, we really enjoyed our stay. »

We thoroughly enjoyed our 9 nights at the Pullman. All the facilities, rooms, lobby, pools - everything was of high quality and well maintained. The hotel had a relaxed vibe and the staff was fantastic. The small touches, like water by the pool, made the stay even better and we loved happy hour. The view from the pool was amazing! Just excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter B., I appreciate you taking the time to complete the on line survey after your stay at Pullman Arcadia Phuket. We welcome your comments and feedback as we continually seek ways to evolve our levels of service and guest experiences. We are striving to be recognised as a resort “Guests Love” and I would like to ask for your support as a valued guest to help those researching our destination on line. Guest feedback is a very strong form of advertising and we invite you to summarise your stay on Trip Advisor by visiting www.bit.ly/1016BIP. It is always very encouraging for the team to know that guest’s loved their stay with us. We look forward to the opportunity of welcoming you back to Pullman Phuket " Our Beach House Your Holiday Home" in the future. Check In. Chill Out. Brett Wilson General Manager Pullman Phuket Arcadia

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