Hotel - Pullman Phuket Arcadia Naithon Beach
Pullman Hotel Pullman Hotel

Pullman Phuket Arcadia Naithon Beach Hotel

4.5/5 3,109 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Jet skiing
  • Bicycles rental


  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 277 rooms and luxury ocean pool villas boast a new level of luxury and comfort with generous and expansive spaces, a balcony with a day bed, Free WIFI, LED TV, bathroom with separate bathtub and rain shower, and much more.

  • 277 rooms
  • 277 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 46 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Wide working desk
    • Telephone in bathroom
    • Baby bed
    • Automatic temperature control
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 5,569 reviews

Our guest reviews for Pullman Phuket Arcadia Naithon Beach

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,109 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sharyn M. Couples - 07/11/2018 AccorHotels certified review
« Beautiful, very relaxing with great food and staff. »

We had a wonderful stay, loved the facilities. The room was fantastic all the staff were very helpful and the food was amazing.

Tracy R. Friends - 07/11/2018 AccorHotels certified review
« Nice place to stay »


Khaled S. Couples - 07/11/2018 AccorHotels certified review
« Mr »

Absolutely amazing. Very clean. Great service and great food variety. Attend to my queries and requirements in very responsive way and willing to assist

Anonymous Families - 06/11/2018 AccorHotels certified review

Excellent resort very welcoming nice rooms great breakfast, staff that organised the cars around the resort great.

Nicola F. Couples - 06/11/2018 AccorHotels certified review
« Serene »

Such a beautiful resort made to feel so special from the very first interaction.

Dora Couples - 05/11/2018 AccorHotels certified review
« Perfect Holiday »

Super located 5-star hotel with 5-star service. Excelent!

Gordon D. Solo - 04/11/2018 AccorHotels certified review
« Relaxing, friendly, beyond expectations »

Pullman Arcadia and Naithon Beach both were beyond expectations. A very relaxing few days were spent here. It had just enough of everything for me. Beautiful view from my ocean view room, sunsets were spectacular from the room and the pool. Breakfasts were great, loved the new fruits and the mixed juices with fun labels like 'Forever Young'. The quietness here was balanced with the few street carts and shops on the main beach road. This stay started with a very warm, professional and friendly welcome to the hotel by Mook. Such a nice way to start when your staff are friendly, helpful and smiling which they all were. Thank you, Pullman Arcadia and Naithon Beach was perfect for me, hopefully you'll welcome me back one day soon for a longer stay.

Kamal A. S. Families - 03/11/2018 AccorHotels certified review
« Mr. »

It was excellent stay with lovely hotel staff.

Mandy Couples - 02/11/2018 AccorHotels certified review

Lovely rooms, lovely resort and location.

Anonymous Couples - 02/11/2018 AccorHotels certified review
« I found a little dying cockroach right after I entered the room after check-in »

It was my first time I saw a cockroach in a hotel room. I have traveled dozens of regions in different continents, and yes it was the very first time I saw a cockroach in a hotel room. It wasn't very difficult to kill it as it was already dying, but it makes the stay the worst hotel experience ever. The sink and the bathtub were clogged so it was extremely inconvenient, and the bedding didn't look very clean - we found a tiny dead bug on a pillow. Also, we had to wait for more than ten minutes for a car to get to the restaurant for breakfast. We were in a hurry to catch the flight so we wanted to have breakfast at the earliest possible time, but the car didn't show up in a timely manner. Not surprisingly, the breakfast was one of the worst that I've ever had in a resort or a hotel. Literally, there was nothing much to eat - I'm not talking about the number of dishes. It's about the overall quality of a resort breakfast. Check-in experience was also bad. Don't you guys know about air-conditioning? It was all opened in such a hot region. Can't you arrange a small space for customers waiting for checking in? Do we have to sweat after a long ride/flight? And why the hell some of you people speak Chinese to us? I know what they're trying to do but you'd better educate your people not to speak Chinese to any Asian. Honestly, there's nothing to compliment about your hotel. No matter what, I won't be staying at any of your hotel chains, but hopefully you would make some changes for a better experience, not just for making more money. Please just accept (or ignore) these feedbacks and do not contact me regarding this.

Karen B. Couples - 31/10/2018 AccorHotels certified review
« Great relaxing holiday »

Lovely resort & friendly staff.

Saif A. Families - 29/10/2018 AccorHotels certified review
« Excellent »

Thanks dear to make my dream true. Staff, location, food. All was perfect. Thans to Ms. Moo for all of her hell and assists. And the Manager I’ll believe in the Italian restaurant. Thanks dear.

Scott G. Couples - 29/10/2018 AccorHotels certified review
« Great staff. Hotel needs maintenance »

Here for our 10 year anniversary. Hotels food and alcohol is way overpriced. Prices are what I would pay at home in the United States. Our room was nice but the shower leaked water all over the floor every time we took showers. The friendly staff is really the best part of the resort. Breakfast buffet was also very good which was included in the price of our room

Aldo Families - 27/10/2018 AccorHotels certified review
« Relaxing »

Staff were extremely courteous and very welcoming with their guests. The stay enabled me to wind down and recharge my batteries. It also enabled me to enjoy the surrounding area and experience a different environment given that I am from Europe.

Annette D. Couples - 27/10/2018 AccorHotels certified review
« Relaxing in luxury and paradise »

Our 2nd time at the Pullman Phuket Arcadia Naithon Beach. Fantastic resort for when you want a holiday just to relax and away from the hustle and bustle of Patong Beach. Definitely visit ago.

Kim A. C. Couples - 22/10/2018 AccorHotels certified review
« Relaxing »

The hotel is a wonderful place to relax and unwind. You don't have to worry about anything and the beach is a short stroll from the hotel or you can be driven there. Evening cocktails were amazing watching the sunset and the food was divine. The breakfast selection is the best I have seen and we have been travelling internationally for a long time. I would like to say a special thank you to Prince the administration manager who assisted with my allergy to the toiletries supplied. The ladies in the spa where we ending up booking every 2nd day due to the first massage being one of the best in the world we have had and for my husband to go back every 2nd day this is something that has never happened before. To the amazing Ice in the cocktail bar who was always very friendly and an easy person to speak to about the local area. She always had a smile which completed the evening off nicely when we went for after dinner drinks. We will be back !!!! ( The only thing which stopped me from giving a 10 was the work needing to be done on the pool down stairs other than this it was a wonderful and relaxing stay).

Ian P. Couples - 22/10/2018 AccorHotels certified review
« A great hotel with attentive staff and great facilities & services. »

My wife and I would not hesitate to recommend your hotel, we had a fantastic few days with you. The facilities were excellent and every member of staff was friendly and attentive.

Ben Friends - 21/10/2018 AccorHotels certified review
« Loved it »

The only thing I noticed was that the villa we were in (No.1) was showing some signs of age around the doors. Along with the hangars in the closet which were rusting.

Mike C. Couples - 21/10/2018 AccorHotels certified review
« Excellent service, good facilties & very nice location »

Excellent service, very friendly and attentive staff and management, good facilities.

Pamela S. Friends - 19/10/2018 AccorHotels certified review
« Very relaxing & very spoilt »

This was our 2nd stay with you & we love the quietness away from the hustle & bussel of Patong. We were very surprised by the lack of western people staying at the resort which then there was a lack of atmosphere in the bars & restaurants, we went to the C Bar but most nights we were about the only ones there which we felt very disappointing not only for the guests but also for your staff. Your staff are so amazing very obliging & cheerful from when we were first greeted to the gardeners. We loved how your management team would come and mingle with the guests, also your accommodation manger arranged for us to have a latter check out, that was very helpful because our flight wasn’t till after 10.30 pm I had written a letter to management but after talking to Brett and his explanation we appreciated where the people are coming from so I didn’t send the letter. If there was one complaint it was the price of alcohol, we thought they were a little over the top, I don’t remember them being that expensive last time we stayed there which was only 18 months ago. We will come back

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