Hotel - Pullman Phuket Arcadia Naithon Beach
Pullman Hotel Pullman Hotel

Pullman Phuket Arcadia Naithon Beach Hotel

4.5/5 3,179 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Jet skiing
  • Bicycles rental


  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 277 rooms and luxury ocean pool villas boast a new level of luxury and comfort with generous and expansive spaces, a balcony with a day bed, Free WIFI, LED TV, bathroom with separate bathtub and rain shower, and much more.

  • 277 rooms
  • 277 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 46 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Wide working desk
    • Telephone in bathroom
    • Baby bed
    • Automatic temperature control
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 5,699 reviews

Our guest reviews for Pullman Phuket Arcadia Naithon Beach

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,179 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Meghan Families - 10/01/2019 AccorHotels certified review
« A nice holiday in a good resort »

Was overall very good, the only downsides were how busy the pool area was (hard to get a sun lounger) and the hit and miss with the service quality in restaurants.

Danielle C. Couples - 10/01/2019 AccorHotels certified review
« Amazing time and beautiful resort and beach »

Enjoyed the staying in the spacious ocean view room with King size. The grounds of resort were very nice and the beach was pristine and clear.

Dick S. Couples - 08/01/2019 AccorHotels certified review

Great food, good service. A bit too noisy around breakfasts and dinners. Did not feel as a calm place.

Phil S. Families - 05/01/2019 AccorHotels certified review
« Fabulous resort. Bettered only by the staff »

Resort is perfect. Rooms very well put together with everything you need. What sets the resort aside is the staff who really care and make the place top notch. They think of everything and genuinely appear to enjoy their role and in make your trip as good as it can be, from the cleaners to the GM. One of the best places I stayed in 2018...and I stayed over 75 nights in a hotel!

A. Families - 05/01/2019 AccorHotels certified review
« Relaxing and quiet holidays. »

Smooth and comfortable.

Joni K. Families - 04/01/2019 AccorHotels certified review
« Great people! »

It is all about the people! A resort can offer all the amenities, but it is the people that matter, and the Pullman hires professional people and trains them well! Everyone was very helpful to my elderly parents! A big shout out to Miss Nin in the Elements restaurant for her extra care of my 87 year old father! Please tell her Miss Joni greatly appreciates her extra attention to his needs. My only comment for improvement would be to get the pool tiles repaired, as there are many loose tiles which we kept steeping on in the pool.

M. M. Business - 04/01/2019 AccorHotels certified review

Very enjoyable met and often exceeded expectations

Björn R. Couples - 04/01/2019 AccorHotels certified review
« Relaxed Luxury with great service »

Our third time to stay a week. Love the main facilities and pool area. Breakfast is half the reason we go.

Michelle Families - 03/01/2019 AccorHotels certified review
« mrs W. »

The hotel was amazing and staff went above and beyond to ensure our stay was a happy and memorable one. Excellent service, clean ,welcoming ,friendly.

Family - 03/01/2019 TripAdvisor review
« Wonderful holidays »

Thanks to Pullman Phuket Arcadia for making our holidays unforgettable. Thanks Albert, Moo, Sea, Yai, Prince, Ice, Nana, Chok, Fah, Nui, Look, Tick and to the rest of the team for your smile, great service and professionalism!.We are already at home but we keep in our mind a great memory from the staff and the resort. Special thanks to Albert (F&B) and to the kids club team).Best regards from Javier, Claudia, Mila and Lolo.Hope to see you soon!.

Our hotel has responded to the review
Our hotel has responded to the review

Dear javipuzela N Thanks to you Javier, Claudia, Mila & Lolo for staying with us and we are delighted to know we could make it an unforgettable experience with us! I will personally ensure the team members you mention are both recognized and rewarded for their efforts and they all said to say.....YOUR WELCOME. We are glad to hear you have arrived back home safe & sound and we hope to see you again sometime in the future. If you are heading back our way please let our Guest Loyalty Manager know so we can ensure another great stay. Check In. Chill Out. Brett Wilson General Manager

Anonymous Couples - 02/01/2019 AccorHotels certified review
« Enjoyable , relaxing but expensive F&B »

Highlights : Hotel goes the extra mile to recognize loyalty , Very well trained staff , Attention to detail , excellent spa, well appointed rooms , nothing is too much trouble. Nothing negative to comment about , but for other travelers ( possible) benefit . The main swimming pool is not big enough , granted we stayed at Christmas when the hotel was full , however the swimming pool should be a major feature at a resort like this. If you plan to spend 4 or 5 days just pool side then this may not be the place for you , its too crowded and lots of concrete surrounds the deck area. Upper level pool is better ( quieter) but still cramped. Food & Beverage costs are high and above the Thai norm ( even at 5* level) Food is good but given location there are minimal other options in walking distance so plan to spend as much here on food and drink that you would in any big city

Olivia Families - 31/12/2018 AccorHotels certified review
« it’s a wonderful hotel for adults and kids »

happy that we had a private pool because the main pool was very crowded. The food was excellent and the staff very friendly.

Rahat Couples - 29/12/2018 AccorHotels certified review
« An amazing new experience »

Staff were always very welcoming and polite, they were all very helpful. Never stayed in a hotel that was situated all across some land and having cars take us to our rooms was truly a new experience for me.

Anonymous Couples - 28/12/2018 AccorHotels certified review
« Nice, but too big for my liking »

Hotel was fine, but check-in wasn’t that nice and the resort is too busy. Great breakfast spread and beautiful infinity pool.

W. F. Couples - 24/12/2018 AccorHotels certified review
« Resort is lovely »

We were very impressed with the resort and staff. Christmas touches were appreciated. Room was cool and comfortable and unwelcome visit from snake was taken care of quickly and efficiently

Claire H. Families - 22/12/2018 AccorHotels certified review
« Fabulous - all round »

I’ve stayed in a lot of nice hotels round the world and can definitely say this is the best hotel I’ve ever stayed in.

Philip S. Families - 21/12/2018 AccorHotels certified review
« Best property in Phuket »

We stayed here for 5 nights. This hotel is 5 stars in all ways. Could easily be a Sofitel or Fairmont brand. From check-in to check out the hospitality was outstanding. We got the privilege to stay in a pool villa and this villa is the best accommodation we had in our 6 years as Accor Platinum members. We have tried some of the best Accorhotels properties over the years but this Pool villa is out of the world! The private infinity pool is approx 20 meters and the view is magnificent. We also had the opportunity to see the family suite and it was really nice to for families with 2 or 3 kids. The breakfast and restaurants are also among the best we ever had. One of the best things with this hotell is its staff. Everybody seems to love working for GM (Brett is a fantastic GM), and their happiness, friendliness and professionality spreads/affects all the guests, so the atmosphere is very relaxed. Special thanks to the amazing director of operations Benoit who is a perfect match to GM Brett. We will definitely come back!

Claude B. Couples - 18/12/2018 AccorHotels certified review
« I WILL return. »

Sometimes you should stop listening to your wife. When I suggested going to Phuket I was told very clearly the answer was NO.I insisted saying that particular hotel was in a spot we had never explored. We booked it but I know I was taking a risk.I should not have worried.It took me about 12 hours to decide it was the right place and my wife suggested we go again next year. Do I need to say any more?I'll just add that we had been there five minutes and the managing director came to greet us;a small touch but it means a lot. I nearly forgot:the sea view clinched it for me:seeing fishermen in their small bots from my balcony. Look JUST GO and tell your wife it's superb.

John P. Families - 17/12/2018 AccorHotels certified review
« Relaxing and great location »

It was a good time for us as we also had a few relatives from overseas to witness our son’s wedding and I would say that every body enjoyed them selves

Paul Couples - 16/12/2018 AccorHotels certified review
« Totally unwound after a long year! »

Everything required for a relaxing break was laid on without the need for debate, discussion or negotiation.

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