Hotel - Pullman Phuket Arcadia Naithon Beach
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Pullman Hotel

Pullman Phuket Arcadia Naithon Beach Hotel

22/2 Moo 4 Naithon Beach  Amphur Talang 
83110  PHUKET
THAILAND

2,550 reviews
TripAdvisor Rating Based on 2,550 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air Conditioning
  • PHUKET AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 277 rooms and luxury ocean pool villas boast a new level of luxury and comfort with generous and expansive spaces, a balcony with a day bed, Free WIFI, LED TV, bathroom with separate bathtub and rain shower, and much more.

  • 277 rooms
  • 277 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 46 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 4,341 reviews

Our guest reviews for Pullman Phuket Arcadia Naithon Beach

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,550 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Zoe R. Friends - 15/08/2017
« An amazing quick trip away »

We had a great stay. The rooms a were huge and the staff were so friendly and helpful. We were there for my birthday and house keeping left me a card and a cake to celebrate.

AccorHotels certified review
Cath Couples - 15/08/2017
« Amaze Balls!! »

We stayed at 4 different places during this holiday and Pullman was definitely our stand out favourite! The resort was beautiful and the staff were all so friendly - customer service was always on point. Delicious cocktails, well appointed room, loved the spa and the top pool.

AccorHotels certified review
L. K. Y. Couples - 14/08/2017
« Unit 3904 view of plants and trees »

i enjoyed my stay at Pullman Arcadia Naithon except for the view from the balcony. it should be labeled as a room with mountain/garden view so as not to disappoint your future guests. The toiletries provided are good. But not all rooms have the same items. My room doesn't provide shaving kit and comb. Yes, we can always give room service a call. But why the different treatment?

AccorHotels certified review
Julie Solo - 14/08/2017
« Amazing experience ! »

I came to pullmann at naithon beach alone (I decided to experience thailand by myself). I had the most exquisite time, the staff is smiling, the location is beautiful, the hotel is absolutely magnificent : smells good, looks good.. My room was also great, had space, nice zen decoration, wifi, television, portable music booth, confortable bed, bathtub and shower, mini bar and so on. The swimming pool offers a nice view on the beach, and the staff takes great care of the vegetation between all rooms, so you have all the comfort of a exquisite structure while feeling in a small jungle. I would come back without hesitation, and would recommend this hotel if you are looking for a nice and calm retreat, wether you are alone or with your loved ones !

AccorHotels certified review
Anonymous Families - 14/08/2017
« Beautiful resort, with lovely views. »

Overall very good. Nice sized accommodation, and a well kept resort. Breakfast was awesome! A few things could be slightly better, some sharp tile edges in swimming pool, which need some attention, not so good for little or big feet. Also c bar outdoors after rain is very hazardous, I went flying when I stepped out into one of the c seating areas about an hour or 2 after the rain as the floor was wet. There were no signs up alerting that the floor was wet and it was very slippery. Fortunately my bones were strong enough to handle it, but would be concerned about an elderly person falling and not being to fortunate. We made the suggestion that it should be mopped up and/or signs put up but nothing was done. Apart from that incident we found all the staff very helpful and friendly and our check out early in the morning could not have been more efficient.

AccorHotels certified review
Eunis C. Families - 14/08/2017
« Good »

All the requests and the communications through email were great. Hotel is up to expectation.

AccorHotels certified review
Mark J. Families - 13/08/2017
« great time »

all good relaxing holiday from work food great staff working there made it the best time ever

AccorHotels certified review
Tania R. Couples - 11/08/2017
« Fantastic Hotel. Only wish we could have stayed longer »

We only had the pleasure of staying one night in the hotel, as a stop over before our flight home. Absolutely loved our time there and would have liked to stay longer. We are however, in the process of incorporating this hotel into our next visit to Phuket

AccorHotels certified review
The L. Friends - 11/08/2017
« Excellent Hotel in a beautiful locatation »

Visited the hotel from 25th July to 3rd August 2017. The hotel was full but not crowded with plenty of room in the bars, restaurants and by the extensive infinity pool. We could always find a sun bed. The guests were mainly Chinese, South Korean, a few Japanese, Kiwis, Australians and Europeans, but all very pleasant and polite people. It was rainy season, but the weather was ideal - 30-33C, occasional showers at night or late afternoon, but gone within ten minutes. The frog chorus after a rain storm is something to behold. The hotel is beautifully presented, very clean and set in a stunning location on the cliff at the end of Naithon beach. The beach is an easy 5 minute walk down steps from the hotel and was almost empty, except for the three lifeguards. Some great waves at that time of year. Not suitable for snorkelling or fishing, but still great fun on a boogey board. The hotel room was very pleasant, spacious and clean with top class fixture and fittings. Service overall was very good except a few small issues, i.e. towels taken but not replaced, waiting to be seated at breakfast. Reception and pool service was excellent. Nothing was too much trouble. Bit of a shame the bar closed at 11.30pm. Food in the pool bar, and restaurants was very good, especially the Thai tapas. The staff are extremely friendly, pleasant and accommodating, much like the people of Thailand in general. A short 5 minute walk out of the hotel takes you to the main road behind Naithon Beach. There you will find a number of restaurants and bars which were pretty quiet during that time of year, but could clearly accommodate much larger gatherings in high season. The bars and restaurants served excellent quality, good value food (Approx £6 per head). Again, everyone was extremely friendly, particularly the Burmese waiters. We went on several full day trips from the hotel, including river rafting [£25 PP], two different speed boat tours to Phi Phi and James Bond Island [£40 pp) (note - the seas near the islands are over 3 meters in places and if get are seas sick you might want to consider a ferry), Thai boxing (Tiger stadium in Patong), and Patong (Bangla Road bars) but booked them ourselves on the internet. The Wi-Fi at the hotel is excellent and free. A hotel luxury mini bus but took the five of us to Patong at 4.00pm and waited until midnight to bring us back for £60 all in. You can get a return taxi to Patong [4 people] for about £35. If was off/rainy season so if you are looking for a banging, Go Go bar type holiday, don’t got to this hotel. However, if you are looking for a relaxing holiday, with the option to get out for a few days and nights we would highly recommend this is the hotel for you.

AccorHotels certified review
Pratul G. Couples - 10/08/2017
« Classic n Refreshing »

It waz superb. Your Ms Jay n Ms Nini and another lady at ELEMENTS were outstanding. The breakfast was good n my wife n me Enjoied our stay. The staff was also very good. But a SUGGESTION: PLEASE have some Indian Veg Menu.

AccorHotels certified review
Chris B. Couples - 09/08/2017
« the hotel and staff are amazing »

We requested an upgrade room and we were very happy with the view and the comfort of the room. Breakfast was excellent with many options to choose from. The staff was very attentive, friendly and polite. We were very pleased over all. The only thing that was sad seeing so much trash on the beach on our morning walks.

AccorHotels certified review
Karl A. Friends - 09/08/2017
« Luxury escape to Naithon Beach Phuket »

The accommodation was great, staff superb, food excellent but weather not so good. Not over crowded but it was off season. The food at this hotel was great and the holiday better than anticipated.

AccorHotels certified review
Anonymous Solo - 08/08/2017

Stay was very ok. Thanks to all the staff. Place is nice and hotel is according the standard unless the quality of the bed (mattress) which was already clearly overused!! This is not according the standard. And as the place is quite isolated, the taxis are too expensive!

AccorHotels certified review
Bonnie P. Families - 08/08/2017
« Location, hotel, facilities, staff all fantastic, just the food let it down. »

We loved our stay, the staff were so incredibly helpful and friendly. The hotel is magnificent and our room was all we imagined. Unfortunately we really felt let down by the quality of the food, particularly anything where buffet was involved. Eg buffet dinners, breakfasts. The food felt poor quality and not fresh, in some cases poorly cooked. We were very disappointed with the food. (however some meals at lunch time seemed to be very good).

AccorHotels certified review
Anonymous Couples - 08/08/2017
« Caz »

beautiful layout and well kept surroundings. staff were excellent. some of the wait staff need better English to interact with the clients though. Really appreciated the drink vouchers, and the complimentary spa treatments. Very generous. thank you so much

AccorHotels certified review
John Families - 08/08/2017

Friendly staff, very pleasant atmosphere.

AccorHotels certified review
Great H. Couples - 07/08/2017
« Nice hill resort full of Chinese tour group tourists »

Everything was fine and the h. design is great, though going up and down the hill to the village and beach takes a bit effort. One thing you should improve is that there are Chinese tour group tourists who just walk in the breakfast area and sit down on a table they choose by themselves, while most guests are orderly queuing and being guided to a table by h. staff. Perhaps some sign on the "village side" of breakfast area could help, to make the Chinese tourists understand they should register for breakfast at the hill side entry of the restaurant. Great views from gym.

AccorHotels certified review
Wk O. Couples - 07/08/2017
« Relax Environment, Spacious Room »

Experience was good! The rooms were bigger than expected and overall, the resort gives a relaxed feeling and not too crowded. The only not-so-good part was the check-in process where it could be better as we came at 1pm and was told the room would be ready by 2.30pm. In the end, we only managed to check in close to 5pm.

AccorHotels certified review
Hayley Families - 07/08/2017
« Mixed thoughts this time »

The Pullman is a fantastic resort and has a lot to offer and we enjoyed our returned stay. We were a little disapointed that we were unable to get our choose of room # as requested so we could be near the kids club and pool. But understand the availability piece. The grand ocean room ( we spent 3 nights before changing over to a pool villa ) the view we had was questionable - due to the growing trees. May need to consider renaming some of the rooms. The room felt like it needed a good spring clean - mould in the shower and around the sink. Dusty and missing amenities. The staff were friendly and caring always saying hello and happy to help. And should be commended on how they deal with the busiest of the resort at peak times like breakfast and dinners especially with the different nationalities and languages they are fronted with. This was our 2nd visit to the resort so I find my self continuing to compare our stay from last October. It was great to see some changes/improvements across the resort. The kids menu has been updated to reflect a wider selection, especially for longer stays. It was good to see that health and hygiene was important at the kids club with checking the children's temperature and ensuring they wash their hands. The pool side service with the pool snacks menu and the new button call service is fantastic. The Italian restaurant was fantastic service and food/wine as we continued to eat there over our stay. Breakfast was busy and didn't have the wow factor like last year - it was very busy and I felt they struggled to replenish the buffet over the morning. Overall we had a relaxing holiday with great weather, food and wine and will look forward to returning once again.

TripAdvisor review
Family - 06/08/2017
« Feel great resort »

酒店很棒!作为会员,将房间升级到直面海景的房间以及家庭房。体验了餐厅、健身房、儿童俱乐部以及SPA等等。最后要感谢酒店员工,他们捡到了家人遗失的钱包并其及时通知了我们。谢谢!期待下次再次来入住The hotel is great! As a member, upgrade the room to the room facing the sea and the family room. Experience the restaurant, gym, children's club and SPA. Finally, thanks to the hotel staff, they picked up the family lost the wallet and promptly informed us. Thank you! Look forward to the next time to stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear summercool1982, We really appreciate you taking the time to translate in both your language and English it certainly helps me as an Australian to reply to you. We would like to truly thank you as a loyal member of Accor for staying with us and even better to hear you had an amazing feeling, when staying with us. It is nice to know our team were able to support you with the lost wallet and that staff member has been recognized for their guest care. We look forward to welcoming you back to "Our Beach House Your Holiday Home" in the future. 謝 謝 Brett Wilson General Manager

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