Hotel - Pullman Phuket Arcadia Naithon Beach
Pullman Hotel Pullman Hotel

Pullman Phuket Arcadia Naithon Beach Hotel

4.5/5 3,008 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
  • Bicycles rental


  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The 277 rooms and luxury ocean pool villas boast a new level of luxury and comfort with generous and expansive spaces, a balcony with a day bed, Free WIFI, LED TV, bathroom with separate bathtub and rain shower, and much more.

  • 277 rooms
  • 277 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 46 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Wide working desk
    • Telephone in bathroom
    • Baby bed
    • Automatic temperature control
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 5,327 reviews

Our guest reviews for Pullman Phuket Arcadia Naithon Beach

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,008 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ahmed Families - 12/07/2018 AccorHotels certified review
« Overall a stunning resort, high quality service and amenities with amazing staff. »

Overall a fantastic resort in a breath-taking location overlooking the sea. Kudos to all the staff across the entire resort for their genuine hospitalilty throughout our stay.

Gabriele C. Couples - 12/07/2018 AccorHotels certified review
« Wonderful, more than we expected »

All the staff were extremely pleasant and helpful. We found that Albert went above and beyond to make our holiday special as it was our 10th Wedding anniversary. Also Gam at the breakfast was always happy and very helpful and Bee at reception was very helpful.

Sue M. Friends - 12/07/2018 AccorHotels certified review
« A very relaxing holiday in an attractive & well maintained resort with a good vibe, attributable to happy and helpful staff. »

Our 8 day holiday met expectations in that it was just for relaxation and enjoyment of good food with friends. Our room in the Ocean View block was great, with a fantastic view of the ocean crashing onto the rocks below and also to the pool area, and was very well appointed & clean. It was also perfectly located being a short walk to the pool & restaurant areas. We did have a problem with the shower either changing temps or frequently stopping while one was under it, eventually turning back but after a minute or so some times. Also we did feel the limit of 2 free capsules for the Nespresso machine was a bit tight. Maybe 2 free per day ok. Meals were all very good with Vero particularly having lovely outdoor dining as well as great food. Night lighting creates a very beautiful setting. The restaurant manager Pong was an excellent host. All the staff we encountered were extremely friendly, courteous and always trying to please. Management were visible, often doing the rounds in restaurants and public areas, and obviously provide good leadership to its staff. We were very impressed by the resort manager Brett and head chef Craig. The beach beside the Hotel is a beautiful natural asset for it, but it was very disappointing to see the huge amount of, predominately plastic rubbish, accumulated all along the length of the beach. Given that the hotel provides access to the beach and guests benefit from having it there, we would urge management to allocate some funding/engage with the local community, in implementing a programme which stressed the importance of the environment to community well-being by regularly maintaining the beach. This could perhaps be done in conjunction with the local community/local government, or together with some of the other major property investors around Naithon Beach or simply by the Pullman. It would show considerable social and environmental responsibility and give payback in spades.

Priyen Couples - 11/07/2018 AccorHotels certified review
« Great location, service and rooms »

Amazing, couldn't have asked for a better experience. The staff were friendly and helpful. Even their uniforms were nice. The rooms were all clean and serviced fully everyday.

Jason W. Couples - 11/07/2018 AccorHotels certified review
« Living on Phuket is Paradise, Visiting 'Pullman Phuket Arcadia Naithon Beach' is Paradise Plus ! »

Perfect again !! Our annual stay at this breathtaking resort is one of the highlights of our year. From arrival and check in to check out and leaving, everything was Amazing. The whole team are super friendly and very professional, GM You should be very proud, in our experience of staying at many other hotels and resorts on the Island, the welcoming and professional attitude is unfortunately missing. 'Pullman Phuket Arcadia Naithon Beach' - You are getting it right !! The Beautiful Ocean View Pool Villa where we stayed is Fabulous on so many levels - The incredible elevated scenery of Jungle Greenery, Rolling Waves and the Sandy Beach is just magnificent. The perfect size for an intimate getaway and a design which equally incorporates Style and Comfort. The Bed was super Cozy and,, We Love that Bath !! Breakfast at the resort is without doubt not just one of the best on the Island but one of the best in the world !!, speaking (and eating) from experience. So Again, Thank You GM Khun Brett Wilson, 100/100 and Your Fantastic Team of SuperStars ! We Look froward to visiting again soon. Best Wishes, Jason

Family - 11/07/2018 TripAdvisor review
« Great Resort »

The staff was very helpful and friendly. The rooms were spacious and the view from our ocean view room (the second one--the first room we were shown had a large tree blocking our view--but they switched us without any hesitation) was spectacular. Just be warned the resort is on a hill--if you have bad knees you may need to use the golf cart shuttles

Our hotel has responded to the review
Our hotel has responded to the review

Dear carolab66 We'd like to say Great Guest.....makes a great resort and we truly appreciate you choosing to stay with us on your journey to Phuket. You are correct the resort is perched on the Northern headland of Naithon beach which creates spectacular views but there are some slopes. For those guests with potentially bad knees can either lets us know and we will try to place them close the facilities or we have our guest transport so there is no walking at all. We do hope to see you again at "Our Beach House Your Holiday Home" Check In. Chill Out. Brett Wilson General Manager

W. J. Y. Business - 09/07/2018 AccorHotels certified review
« It was a satisfying and comfortable stay. »

The staffs are really attentive and helpful with good manners. Buffet spread was good, especially the food served during our tea break (in between meetings) was fantastic.

David Couples - 09/07/2018 AccorHotels certified review
« Stunning resort and the room was surely the best we have ever been in. »

The first week was perfect. The resort was quiet and every part of the experience was divine. The second week (remaining 3 days of our trip) had a huge wave of tourists filling up the resort to a very busy capacity. It was hard to get a spot at the pool or restaurants and the staff just couldn't keep up. Dinner took an hour to get served, there were mess ups with any request we made. It was a very different experience. Overall it was an incredible stay but may have been a different experience if we had been there the whole time during the busy period.

Sam D. Solo - 09/07/2018 AccorHotels certified review
« Paradise in Phuket »

The staff were so accommodating and friendly. The hotel itself is a paradise. If you want to relax, stay away from busy city streets, enjoy scrumptious meal and relish a million-dollar view, go to Pullman Phuket Arcadia Naithon Beach Hotel.

Heaven Couples - 08/07/2018 AccorHotels certified review
« Beautiful »

Stayed 10 nights and did not want to leave. The 'beach resort' was breathtaking. The front office service was very professional and made you feel very welcome from the start till finish. The F&B team are amazing at the service provided from breakfast through to dinner. The views are amaze, you feel like you are in heaven. Food at both restaurants are the best we've had in a very long time. Overall Pullman Phuket is a stunning place to stay, play and most of all relax and leave the world behind.

Michael S. Couples - 06/07/2018 AccorHotels certified review
« Enjoyable and memorable stay in a fabulous setting with a great room and friendly helpful staff. »

Can not really fault anything. Great meals, helpful staff, beautiful setting, well maintained grounds.

Tony Couples - 04/07/2018 AccorHotels certified review
« Movements to remember in a beautiful place »

A very good and experienced staff and all co operative throughout our stay

Graham &. J. P. Couples - 03/07/2018 AccorHotels certified review
« 3rd time visitor to the Pullman. Love the location and the people at the resort. »

We arrived on Friday 22nd June and spent the first night in a Deluxe room (Block 25) as our request to upgrade to the Ocean View room could not be accommodated until the following day. As promised we were contacted at 3pm and advised the Ocean View room was now available. Our luggage was quickly transferred to the new room and we settled into the "Room with a View". A beautiful outlook from the balcony. For the next 6 days until we left on Friday 29th June was very enjoyable. The room is very close to all the main areas and the main pool and the beach was only a short walk away. Our previous visit had us located high up the hill so it was nice to be able to walk everywhere without the need for a "hotel taxi".

Mrs P. D. B. Couples - 03/07/2018 AccorHotels certified review
« Relaxing and happy stay »

We had a relaxing and wonderful stay in Pullman Phuket Arcadia Naithon Beach. The view of Andaman sea from our Grand Ocean Room and from C-Bar was simply spectacular. As a Accor Platinum member, my wife and I felt very welcomed. We were quite impressed with the choice of Welcome Drinks being offered to Accor Platinum member. Also, the team members have gone extra mile to make our stay as pleasant as possible. We would like to thank the following members for their warm hospitality- Ning, Poo, S ( Sommelier), X , Oil, Jib, Nana and several names I can’t recall. Buggy drivers were pleasant too. We also were very happy that there was live broadcast of World Cup matches during our stay. Thank you. Claudia and Paul De Belder

Glenn Couples - 03/07/2018 AccorHotels certified review
« Beautiful food in a stunning tranquil setting »

We stayed as a comp. night through Accor and we were so pleased we did. The views are stunning, the food was the best we had in Thailand over our 10 day holiday. The customer service was the best we experienced in Thailand. The room had some minor issues but we couldn’t complain as we received an upgrade

Barry Couples - 03/07/2018 AccorHotels certified review
« Relaxing Experience with Exceptional Service »

Our first time in Thailand staying at this resort for 8 nights based on previous recommendations was a great and relaxing experience. We stayed in the off season on a Luxury Escape package which covered more than you would need. Meals and accomodation were 5 star along with service as expected.

Lina Couples - 02/07/2018 AccorHotels certified review
« gorgeous resort with beautiful location and views, harmoniously blended into the landscape »

great, relaxing. did luxury escape package which was excellent value. loved the food both breakfast and dinner and thanks for the cocktails. Our room was beautiful. Some tips for the room- housekeeping was very hit and miss and often not done till late afternoon when we wanted to return to our room for a shower and a rest, you need more hooks for robes in bathroom and wardrobe and more towel rails, a hook for the hairdryer would be good too. The wardrobe needs more hanging space as it is limited by the bench extending in and the wall coming out. Our safety deposit box kept malfunctioning and we had to call multiple times to have it repaired on at least 3 occasions.

Tracey C. Families - 02/07/2018 AccorHotels certified review
« Beautiful family holiday! »

The hotel was beautiful. A lot of work has gone into the design and making the most out of the scenery. Our family had a family room which was comfortable and had a few small home touches to make the kids feel great. The pools at the hotel are beautiful. The float area family pool was our favourite. It didn't have the view of the main pool but I felt we could let that go due to the privacy, faster service and closeness to the room and kids club. I found that a few small things could be improved to make this hotel perfect! 1- The limited food choices. Two bars, main restaurants and room service all had the same menu. We ate at the hotel every day for every meal and found by day 3 we were very limited in what to order! It would be nice to have different options so you could get some variety! Including pizzas for room service from the Vero restaurant would have been amazing! 2- Lack of service at the pool areas. At each sunlounger they provide a button that you can press to get drinks & food so you don't have to move but not once while staying at the hotel did any of these work. We always had to get up and ask for drinks and order and found staff standing by the bar not doing much. I think this does come down to the majority of guests being from other Asian countries who did not really utilise the drink or food ordering however, as a family of Australians looking to spend money on food & cocktails by the pool It was disappointing. 3- Lack of information about what's happening at the hotel. We found that we missed out on a lot of activities at the hotel because we didn't know they were happening. I daily printed newsletter that includes what's happening at restaurants, activities you can take part in, fitness activities would have been great! I found that the ones we did know about were very quiet cause people didn't know they were on. Overall, we had a great trip and found the hotel to be a great option for families visiting phuket however, there are a few things that could be improved on.

Mr. A. S. Couples - 02/07/2018 AccorHotels certified review

We (me and my wife) had a wonderful time during our staying here. As a member of ACCOR Advantage Plus, I got privileges which were beyond my expectation such as free wonderful and healthy breakfast with a special discount room rate, using the desk top computer wih free printing, a voucher for lovely welcome drinks etc. The hotel 's staffs had a service mind to provide us satisfactory. However, due to our request for the hotel shuttle cars in the early morning, we had to wait for 25 minutes to pick us from the room.

Xinny Families - 02/07/2018 AccorHotels certified review
« Great service but no late check out »

Great service, friendly & attentive staff. Nice hotel view

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