Hotel - Novotel Auckland Airport
Novotel Hotel Novotel Hotel

Novotel Auckland Airport Hotel

4.5/5 5,038 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AUCKLAND INTERNATIONAL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours for Hotel Guests
    • Opening hours : Week-end 24 hours for Hotel Guests

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 1 Child. Rollaway bed available at surcharge.Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 2 Double Beds, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 2 Children. No rollaway bed permitted.

  • 263 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • 8 family rooms
  • 26 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • DDI - Direct Dialing In
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 25,719 reviews

Our guest reviews for Novotel Auckland Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 5,038 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Neill M. Business - 13/03/2019 AccorHotels certified review
« Over rated »

Room was clean and tidy Meals were substandard, poorly presented and not as advertised on menu

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Neill, We’re so pleased that you chose Our Place across your recent journeying and it’s disappointong to learn that the experience didn’t meet the expectations you had and, indeed, was not what we’d have hoped for you. Our Executive Chef is so passionate about sharing amazing food and would have wished for anything that fell short of the mark to have been replaced for you. May we trouble you for a little more detail so that the matter can be appropriately addressed? Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport

Marie S. Families - 13/03/2019 AccorHotels certified review
« Very convienient for the airport. Very comfortable room »

Very enjoyable experience. Couldn't ask for better

Craig M. Couples - 13/03/2019 AccorHotels certified review
« Reliably good »

Check in was efficient, and operator was friendly and helpful. Room was clean and tidy, and well appointed. A couple of small buts, though. LAN cable plug was broken and would not stay seated, until I reversed it so the broken end would stay in the desk socket end, and mattress seemed worn, as it had quite a hollow in one side. Room 416. Restaurant and food quality is great.

Anne F. Solo - 13/03/2019 AccorHotels certified review
« You have a hotel in a convenient location »

bed very uncomfortable I have stayed before an eaten in your restaurant and would not eat there again. Balance between room rate and restaurant needs your attention. Anne F.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Anne, Really lovely to have had you back with us. Thanks for sharing how much you appreciate our location. I want to apologise most sincerely that you didn’t enjoy a comfortable night’s sleep. We pride ourselves on delivering this for our guests. May I know what the challenge with the bed was so that we can follow up? I’m sorry too that our restaurant offering has fallen short for you in the past. Our Executive Chef drives her team in the creation of amazing food and is disappointed to learn that hasn’t been what you’ve experienced. We’re excited to be working on a brand new restaurant concept and we’d appreciate greatly anything you can share about what would make that offering amazing for you. I look forward to our continued conversation. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport

Anonymous Families - 13/03/2019 AccorHotels certified review
« great stay »

lovely

Anonymous Business - 13/03/2019 AccorHotels certified review
« Comfortable beds, not much else was special »

Bothered by front desk calling to ask when was checking out, long before the deadline. Breakfast was not very good quality

Rick A. Couples - 13/03/2019 AccorHotels certified review

Very nice hotel in an absolutely superb location. Price seemed a bit on the high side, but the proximity to the international terminal probably justified the high cost. Support from the staff was great.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Rick, Terrific to have had you with us. Thanks for sharing how appreciated our location was. Im thrilled also to read of the great service you received from the team. Please come and see us again. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport

Peter W. Couples - 13/03/2019 AccorHotels certified review
« First class service in a very convenient hotel with first rate facilities »

We had a single night where we were very well received at reception, given prompt, efficient and friendly service in the bar. Our room was spacious, extremely comfortable and well appointed. We would gladly book and stay here again.

Ian B. Couples - 13/03/2019 AccorHotels certified review
« Comfortable and convenient for transiting »

Well appointed and very quiet room, comfy bed. Hotel staff friendly. Would not recommend restaurant effeciency or staff.

Deborah W. Families - 13/03/2019 AccorHotels certified review
« CEO »

Great location for travel purposes. Staff were extremely helpful and friendly. Restaurant food was very good.

Neville W. Business - 13/03/2019 AccorHotels certified review
« Definitely up to the usual high standard. »

As above.

Jacob Couples - 13/03/2019 AccorHotels certified review
« Stayed for the convenience of catching our flight home in the early morning »

Our stay was excellent. Extremely convenient for catching our early morning flight out of Auckland International. The staff were helpful, courteous, and friendly. Checking-in, storage of our bike box, and check-out were easy and straight-forward. My only minor compliant, and I suspect it's something the hotel does not have much power over, is that drop-off/parking is a little confusing. I would definitely happily stay again.

Greg F. Business - 13/03/2019 AccorHotels certified review

The hotel was great as for location, comfort and cleanliness.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Greg, So great to have had you with us and I’m thrilled to read that Our Place ticked all the boxes for an ideal stopover across your travels. We’d love to welcome you again. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport

Gail B. Solo - 13/03/2019 AccorHotels certified review
« Just one night, but a very enjoyable one. »

If you are preparing to fly from Auckland Airport, this is THE place to stay. Great, well equipped room/bath and a super breakfast buffet. My only suggestion would be to provide an upgrade in the satellite tv service.

Patricia T. Solo - 12/03/2019 AccorHotels certified review
« Very enjoyable first »

First time guest will stay again if in Auckland

Geoff Friends - 12/03/2019 AccorHotels certified review
« AN OUTSTANDING ENJOYABLE STAY »

Fantastic, friendly and help staff who could not do enough for us. The premises were bright, roomy and extremely clean. Food was awesome. I stayed at these premises in 2011 not long after they opened and I enjoyed that stay but this time I can say that the experience was better than 2011. Obviously everything has improved with age. Congratulations and will stay again when visiting.

Traveller F. P. Couples - 12/03/2019 AccorHotels certified review
« Very good »

Our day stay room was very quiet and clean. We had a good sleep which made our overseas flight more enjoyable.

Barbara B. Couples - 12/03/2019 AccorHotels certified review
« Served the purpose admirably, convenience plus! »

Pleasant convenient location for travellers, added bonus of excellent restaurant.

Anonymous Couples - 12/03/2019 AccorHotels certified review
« Disappointed »

The male at the counter was not really paying attention to us and just wanted us out of his way. He was short in his responses and not friendly at all.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora John, Thanks for coming to stay and for sharing your experience. I'm so sorry to read of the welcome not being the warm and engaging one that we're so passionate about delivering. Please be assured that we'll connect with the team member who was responsible for your check in and seek betterment with him. I really am thrilled that your departure was a much more friendly experience and had you leaving on a high. We'll certainly be seeking improvement from your feedback and greatly appreciate you taking the time to share. We hope to see you again. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport

Pete Families - 12/03/2019 AccorHotels certified review
« Excellent! »

First class

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