Novotel Auckland Airport Hotel 4.5 stars

TripAdvisor rating 4.5/5 5,264 reviews
Novotel Auckland Airport
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Day-use rooms available from 6am to 3pm. Checkout hours can be extended with a surcharge

  • WiFi, large work space, iPod® dock, LCD TV

  • 24-hour drinks and dining at The Square

  • Modern fitness centre to keep you in shape

  • 2 floors of naturally-lit conference and boardrooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • AUCKLAND INTERNATIONALPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)Paying
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Auckland Airport

Auckland International Airport
Ray Emery drive
2022
auckland
new zealand

Tel: +6492577200

Fax: (+64)9/2577222

Contact email

Check-in from 14h00

Check out up to 11h00

  • Sky Bus :   Auckland Airport - International

  • By plane

    AUCKLAND INTERNATIONAL At 0km / 0 miles - Shuttle paying

GPS :-37.003947, 174.783543

Our accommodations

Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 1 Child. Rollaway bed available at surcharge. Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 2 Double Beds, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 2 Children. No rollaway bed permitted.

Superior Room King-size Bed

  • Max. number of persons: 2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Room - Includes internet

  • Max. number of persons: 2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior 2 Double Beds.

  • Max. number of persons: 4
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Suite 1 King Size Bed

  • Max. number of persons: 2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: Regional

The Square Restaurant on the ground floor of the hotel is open 24 hours a day serving the freshest seasonal fare, with a full buffet breakfast from 5.00am, all day dining menu and an a la carte offering in the evenings.

Lunch

00:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE BAR

Photo non contractuelle / Strictly non binding

The Bar is the perfect place to catch up with friends or colleagues. Enjoy an extensive selection of wines, cold beer and snacks as you soak up the relaxing atmosphere of this stylish bar with LCD TV screens and a "living wall".

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 396

  • Maximum capacity: 315 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Auckland Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

30,182 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,264 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Top hotel

Customer review rating 4.5/5

Stephan V. Couples - 07/11/2019 Confirmed reviews AccorHotels

Great service, very clean. Loved the breakfast.

Kia ora Stephan, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I'm thrilled you thoroughly enjoyed your stay at Our Place. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Another great stay

Customer review rating 4.5/5

Judy Families - 07/11/2019 Confirmed reviews AccorHotels

From check in, till check out we had a lovely stay. Comfortable room and very clean. Enjoyed a beautiful dinner and lovely breakfast. Being across from International terminal is such a bonus.

Kia ora Judy, Thank you for staying with us once more at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. It's brilliant to see you continue to have a great time at Our Place, i'm thrilled the team serves you well and also that you appreciate the convenient location! We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport
Customer review rating 4.5/5

W. Business - 07/11/2019 Confirmed reviews AccorHotels

Many thanks to the Duty Manager that evening , I think her name was Tufi... She made my night! I was first allocated a room. When I tried to phone for Room Service I noticed that the phone was not working. I went downstairs and reported the phone 'not working to the young man at Reception who had checked me in. He assured me that he would have someone up to check the phone, asap. After half an hour or so, still no one had responded to my complaint, so I went back down to Reception. At that moment Tufi, the Duty Manager came to my rescue. She took over, apologizing for the young man, and upgraded me to another room with a complimentary breakfast. She also helped me move my things to the other room. Thank you so much Tufi for your excellent customer service. I had a restless night due to a wasp sting I had got while overseas and it was causing me some discomfort. I rang Reception to get some panadol and the lady who answered called the paramedics. They were quick to arrive and assisted me straight away. Thank you once again for the wonderful service shown to me.

Kia ora W., Thank you for staying with us once more at Novotel Auckland Airport and for leaving a wonderful review score. Firstly, my apologies again for the delay in resolving your concern. As you mentioned; following up and ensuring something is happening regarding concerns is very important and action should be taken asap. However, I'm very pleased that Tufi came to the rescue and looked after you well! I will pass on your feedback to her, I'm sure it will put a smile on her face. Thank you for the great review and kind words. A pleasure to have had you stay and we look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Always a pleasure

Customer review rating 4.5/5

Anonymous Solo - 07/11/2019 Confirmed reviews AccorHotels

Very relaxing and convenient

Kia ora, Thank you for staying with us once more at Novotel Auckland Airport and for leaving a wonderful review score. It's great to have you with us, I'm delighted you continue to have a pleasurable time at Our Place. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Overnight Stay

Customer review rating 4.5/5

Ken Business - 07/11/2019 Confirmed reviews AccorHotels

Pleasant stay as always, a perfect place to stay when you have fly out of NZ early in the morning.

Kia ora Ken, Thank you for staying with us once more at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. It's really amazing to hear you continue to have pleasurable stays at Our Place! I'm thrilled both the location and team serve you well. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Quick Fly Away

Customer review rating 4.5/5

Betsy W. Couples - 07/11/2019 Confirmed reviews AccorHotels

We had a very easy check in, a lovely relaxed dinner and a good night's sleep. The hotel is so convenient to the airport, backed up by clean comfortable rooms, a great restaurant and friendly staff. What more could you want?

Kia ora Betsy, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. I'm very delighted to hear you appreciated the convenient location of Our Place. It's amazing that we managed to tick all the boxes during your stay. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Great stay

Customer review rating 4.5/5

Rajni W. Families - 07/11/2019 Confirmed reviews AccorHotels

Very happy with the service provided. Thank you

Kia ora Ranji, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. It's fantastic the team at Our Place looked after you well during your stay. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

A surprisingly high standard for a Novotel

Customer review rating 4.5/5

Anonymous Business - 07/11/2019 Confirmed reviews AccorHotels

I stayed at the airport hotel for 24 hours and was immediately accommodated with early check-in. Room was of a very high standard as was the hotel as a whole. Food at the restaurant, while not hugely varied, was of good standard. Service was excellent.

Kia ora Chris, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. It's really great to see you thoroughly enjoyed your stay at Our Place, I'm thrilled the team looked after you well! We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

The service at reception was very good & the restaurant good

Customer review rating 4.5/5

N.m. Business - 07/11/2019 Confirmed reviews AccorHotels

As above

Kia ora N.M., Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. I'm really glad the team both in restaurant and reception served you well! We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Excellent

Customer review rating 4.5/5

Kathleen L. Solo - 06/11/2019 Confirmed reviews AccorHotels

Perfect

Kia ora Kathleen, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Easy Happy Experiance

Customer review rating 4.5/5

Candace Couples - 06/11/2019 Confirmed reviews AccorHotels

I only stayed for 1 night but i had a great experience. The staff was friendly, my room was beautiful and clean. The breakfast was yummy and there were lots of options. love that you could order eggs/Omelette's/Pancakes. When i was checking out the Gentleman was fun and made great conversation and took photos for us. i will be recommending my clients to come stay when they are in Auckland!

Kia ora Cadance, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I'm really delighted that you had an amazing time at Our Place! It's brilliant to hear the team served you well and that you appreciated the meal options provided. It sounds like your time checking out went great! I will pass on your gratitude to the gentleman and thank you also for the recommendation! A pleasure and we look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

FANTASTIC.

Customer review rating 4.5/5

Luke S. Families - 06/11/2019 Confirmed reviews AccorHotels

WE HAD GREAT SERVICE AND THE STAFF COULD NOT OF BEEN NICER.

Kia ora Luke, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. It's really amazing to hear the team looked after you well during your stay at Our Place. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Great way to prepare the start of a flight the following day

Customer review rating 4.5/5

Frank T. Couples - 06/11/2019 Confirmed reviews AccorHotels

A pleasure to stay in such a well run, attractive hotel without the hassle of travelling to the airport and jumping straight on a plane, Well done !

Kia ora Frank, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I'm thrilled the location and convenience of Our Place serves you well during your travels. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

10

Customer review rating 4.5/5

R T. A. Families - 06/11/2019 Confirmed reviews AccorHotels

had been to 3 other hotels who found my appearance of low standard and would not even open the door to talk to me, finally got to talk to one hotel who informed me about the cost of a nights stay, thinking I may not be able to pay? Holiday Inn, I then asked is this motel connected to Accor, he said no but Novotel is around the corner, so asked it finish with my card, reply yes, then told him to cancel, will be going to Novetel. I rocked up to your hotel, without a glance of the way I looked or the ute I drove up in, your very nice receptionist, smiled and asked if she could help me? That was so wonderful and much grateful for her welcome to your hotel when I was very tried of driving from the country, many many thanks, will always be grateful.

Kia ora R Te A., Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I'm sorry to hear of your difficulty in finding comfortable accommodation- In saying this I'm very thrilled the team at Our Place welcomed you with open arms. A pleasure to have had and we look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Great place to stay!

Customer review rating 4.5/5

Rebecca Solo - 06/11/2019 Confirmed reviews AccorHotels

I always enjoy staying at the Novotel Auckland Airport Hotel. No matter when your flight arrives in Auckland, you don't have that extra trip into the City, the Novotel is only a few steps from the airport entrance. All of the Novotel Staff are friendly, helpful and ready to attend to any of your requests. The rooms are very well appointed and have very comfortable beds. Although the hotel is right next to the airport, there is no airplane noise. The Restaurant serves lovely well prepared meals at a very reasonable price. You can catch the SkyBus (only a few steps outside the Novotel) if you want to go into Auckland and you can get a return ticket which allows you to get on and off the SkyBus at any of their stops throughout the City (so easy).

Kia ora Rebecca, Thank you for staying with us once more at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. It's really brilliant to hear the convenience and location of Our Place serves you well during your travels! I'm thrilled you were able to make good use of your time in Auckland by catching the bus into town. Also, thank you for your kind words towards the team! It's great to hear that the hard work they all put in- is being noticed and appreciated. A pleasure and we look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Great for midnight flights

TripAdvisor rating 4.5/5

jcable2019 Family - 06/11/2019 TripAdvisor review

Excellent hopping off midnight flight and a very short stroll to climb into bed for the trip home in the morning. Makes the flight bearable. Good sleep in crispy sheets comfy as bed and the pressure in the shower. Thanks

Kia ora, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I'm really glad you were able to rest up and get a good nights rest before you continued on with your travels. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Oddly surprised

Customer review rating 4.5/5

Hoang Business - 05/11/2019 Confirmed reviews AccorHotels

Room was fine, gym facilities great, dinner within the hotel was odd. Strawberry banana smoothie was made with premise strawberry smoothie and banana syrup. Season vegetables consisted of only steamed broccoli. I would expect smoothies to be made fresh and not from bottles especially at 9$ and more than one vegetable in seasonal vegetables.

Kia ora Hoang, Thank you for staying with us at Novotel Auckland Airport. It is great that you enjoyed our rooms and gym during your stay with us. My apologies that you found your dining experience to be odd. I have passed this feedback onto our Restaurant Manager and Executive Chef to address and action accordingly. Again my apologies for this experience and we look forward to welcoming you again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport

Satisfied

Customer review rating 4.5/5

Johan Business - 05/11/2019 Confirmed reviews AccorHotels

Just one night sleepover!

Kia ora Johan, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. A short and sweet stay is perfectly fine! We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Very convenient and quiet

Customer review rating 4.5/5

Bronwyn B. Couples - 05/11/2019 Confirmed reviews AccorHotels

The bed was luxuriously soft and the room quiet. We landed just before midnight and it was a very easy walk out of the international terminal into the hotel. Excellent shower; but the sliding glass panel on the bedroom side seemed a bit weird. Very nicely appointed room and soft bed linen. Perfect for a relaxing sleep after a long haul flight.

Kia ora Bronwyn, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. I'm very thrilled you thoroughly enjoyed your stay at Our Place. My apologies regarding the bathroom arrangement- This glass wall is able to be blocked out via a sliding door. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport
Customer review rating 4.5/5

Anonymous Families - 05/11/2019 Confirmed reviews AccorHotels

Comfortable Convenient

Kia ora Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. My apologies that your room was without teaspoons! I will make a note of this and pass it to the respective department head to address. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in auckland