Novotel Auckland Airport Hotel 4.5 stars

TripAdvisor rating 4.5/5 5,127 reviews
Novotel Auckland Airport
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+ 22 Services
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Room 1

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Hotel extras

  • Day-use rooms available from 6am to 3pm. Checkout hours can be extended with a surcharge

  • WiFi, large work space, iPod® dock, LCD TV

  • 24-hour drinks and dining at The Square

  • Modern fitness centre to keep you in shape

  • 2 floors of naturally-lit conference and boardrooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • AUCKLAND INTERNATIONAL
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Dry cleaning / Ironing (Nearby)
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Auckland Airport

Auckland International Airport
Ray Emery drive
2022
auckland
new zealand

Tel: +6492577200

Fax: (+64)9/2577222

Contact email

Check-in from 14h00

Check out up to 11h00

  • Sky Bus :   Auckland Airport - International

  • By plane

    AUCKLAND INTERNATIONAL At 0km / 0 miles - Shuttle paying

GPS :-37.003947, 174.783543

Currently, close to our hotel

Run The City, Auckland marathon

From 20/10/2019 to 20/10/2019

At 16 km

War Horse, show

From 21/06/2019 to 07/07/2019

At 17 km

Earthly Visions, exhibition

From 25/11/2017 to 16/06/2019

At 17 km

Rock Drop, Judy Millar, exhibition

From 08/07/2017 to 07/07/2019

At 17 km

Seeing Moana Oceania, exhibition

From 02/06/2018 to 16/12/2019

At 17 km

New Zealand Fashion Week

From 26/08/2019 to 01/09/2019

At 18 km

The Chocolate and Coffee Show

From 05/10/2019 to 06/10/2019

At 18 km

New Zealand International Film Festival

From 18/07/2019 to 04/08/2019

At 18 km

Taste of Auckland

From 31/10/2019 to 03/11/2019

At 33 km

Auckland Botanical Gardens, visit

From 01/01/2019 to 31/12/2019

At 34 km

Our accommodations

Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 1 Child. Rollaway bed available at surcharge. Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 2 Double Beds, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 2 Children. No rollaway bed permitted.

Superior Room King-size Bed

  • Max. number of persons: ‌2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room - Includes internet

  • Max. number of persons: ‌3
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior 2 Double Beds.

  • Max. number of persons: ‌4
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite 1 King Size Bed

  • Max. number of persons: ‌2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: Regional

The Square Restaurant on the ground floor of the hotel is open 24 hours a day serving the freshest seasonal fare, with a full buffet breakfast from 5.00am, all day dining menu and an a la carte offering in the evenings.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE BAR

Photo non contractuelle / Strictly non binding

The Bar is the perfect place to catch up with friends or colleagues. Enjoy an extensive selection of wines, cold beer and snacks as you soak up the relaxing atmosphere of this stylish bar with LCD TV screens and a "living wall".

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 396 m²

  • Maximum capacity: 315 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Auckland Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

27,508 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

5,127 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Too many light switches

TripAdvisor rating 4.5/5

John L Business - 12/06/2019 TripAdvisor review

Nice enough room, but just how many light switches do you need for one room plus en-suite. None of them do waht you would expect either. Classic case of electrical contractors taking the customer for a ride! (Speaking as one in the industry, this is a joke!) Difficult to see and adjust air con temperature as well. Finally a shower over a bath that requires an aluminium step ladder to climb into? and then you cant turn the shower on until you are in it. What a fiasco!

Kia Ora John L, Thank you for staying with us at Novotel Auckland Airport. It is great having you stay with us and giving us honest feedback. I do apologies for the experience you had with our room and the confusion and difficulty of the Air con not meeting your expectation. I do have rooms available with walk-in showers instead of Bathtubs if this would be something you would prefer and I recommend that you request this when you are making your booking or upon your arrival. This way we can ensure that your stay with us is a better experience than this occasion. I hope that you have a wonderful week. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport

Best airport hotel

TripAdvisor rating 4.5/5

r0sedave Couples - 11/06/2019 TripAdvisor review

Novotel Auckland Airport is a great hotel to stay at for the traveller. It is so convenient to access before or after a flight. The staff are friendly helpful and welcoming. Check in check out so easy. I love that you can walk here after a long haul flight or a short domestic flight. It's the hotel I look forward to staying at. Clean comfortable decent bar excellent restaurant. Love this hotel

Kia ora r0sedave, Thank you for your wonderful review and for staying with us. I am thrilled to find that our staff were helpful and welcoming with all intereactions and that we are conveniently located for those long haul or short domestic flights. We love having you stay with us here at 'Our Place'. I hope that you have a wonderful week. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport

Home away from home

TripAdvisor rating 4.5/5

coralpasisi Business - 11/06/2019 TripAdvisor review

I love the Novotel Airport Hotel, apart from being a very comfortable, tidy, clean and convenient place to stay.... the staff are very welcoming and accomodating. They also remember you if you have been there a few times and make it feel like home away from home... thank you team Novotel!

Kia ora Coralpasisi, Welcome back to 'Our Place' and thank you for staying with us recently. It is great to find that you feel 'Our Place' is a Home away from home for you. We pride ourselves in making sure our guests experience is always warm, welcoming and accomodating at every interaction. I hope you have a wonderful week. We are looking forward to welcoming you back again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport

'no stress' stay

Customer review rating 4.5/5

Anonymous Families - 09/06/2019 AccorHotels certified review

it was clear from our first contact at check-in that we were going to be impressed with our first stay at Novotel - Auckland Airport. Awesome view of the int. terminal & planes from our 10th floor room, & totally quiet! Our dining experience was excellent with staff being polite, attentive, subtle & well 'co-ordinated' - our meals were lovely & we were impressed with the selection available on the breakfast menu - beautiful service. Thank-you for a wonderful stay & it's just so cool to walk across the road to catch our flight out without the stresses normally associated with getting oneself to the airport on time. Would definitely consider doing the same again in future - thank-you again Novotel

Good, but not as good as usual.

Customer review rating 4.5/5

Mel Families - 09/06/2019 AccorHotels certified review

Pretty good stay again but not quite up to the usual standard. Firstly we arrived at 2:15pm & the room was not ready. Not a big deal but it’s the first time this has happened to us at this hotel. We were given drinks vouchers which we used to fill in the thirty minutes or so while we waited. Secondly we had booked another room for family members which was supposed to be an adjoining room and whilst it was next door the rooms were not adjoining. After requesting a solution to this matter we were moved to the room adjoining the other family members witch was simply the room on the other side of them , so they didn’t need to move which was good and a staff member arrived promptly and moved our bags for us once things were resolved. Once again just a small hiccup but not the sort of thing we have become accustomed to at this hotel which we like very much. We dined in the restaurant that evening and the service and meals were of the usual high standard have enjoyed here in the past.

Kia ora Mel, Welcome back and thank you for staying with us at Novotel Auckland Airport. I am thrilled to find that you had a good stay with us. I am disapointed to find that your stay was not up to your expectations. With our check-in's this is from 2pm, regrettably not all of our rooms will be ready by this time however, our house keeping staff work very hard to get the rooms ready for guests to check-in after 2pm. I am pleased to find that our staff worked diligently and effiencently in moving you to have the interconnecting rooms. I hope that you have a wonderful week. We look forward to welcoming you back again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport

Between flights

Customer review rating 4.5/5

Trevor M. W. Couples - 08/06/2019 AccorHotels certified review

We arrived late evening from Honolulu, overnighted at Novotel / International and next morning Accor staff called a Taxi for us to catch a Provincial flight out. Very pleasant and courteous service as always.

Comfortable and convenient

Customer review rating 4.5/5

Reg Couples - 08/06/2019 AccorHotels certified review

It was good. A little pricey but convenient.

As expected

Customer review rating 4.5/5

Anonymous Couples - 08/06/2019 AccorHotels certified review

It was good, nice comfy bed, crisp linen. Did miss the bath though

Excellent convenient stay

Customer review rating 4.5/5

Aaron Families - 08/06/2019 AccorHotels certified review

Was a nice place to stay so close & convenient to the international airport, clean & will set out although expensive!

Customer review rating 4.5/5

Juliana K. Friends - 08/06/2019 AccorHotels certified review

Excellent service excellent staff restaurant was fantastic

Not very good this time

Customer review rating 4.5/5

Joy W. Couples - 08/06/2019 AccorHotels certified review

Disappointed with the restaurant. Offered still or sparkling wine but was not told there was a charge($14) for still water. We have never paid for water before and will be asking if there is a charge next time. What happened to tap water? After we had finished our entree we had an hours wait for our main meal and then the desert was indescribable I have never had a pannacotta like it before and hope I never have again. Check in and out was a breeze.

Poor value for money.

Customer review rating 4.5/5

Anonymous Solo - 08/06/2019 AccorHotels certified review

I was disappointed with the value for money. It was an expensive room, and very small. The cost for services such as using the television was therefore disappointing.

Kia ora Eleanor, Thank you for staying with us at Novotel Auckland Airport and thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For your future stays with us pelase feel free to contact me directly so I can ensure that your next stay meets our high expectation of service along with your expectations. We look forward to having the opportunity to welcome you back again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport

Satisfactory convenient location for overnight stay,

Customer review rating 4.5/5

Peter J. Couples - 08/06/2019 AccorHotels certified review

The Novotel provided a satisfactory overnight stay as we arrived in the early evening and had to catch a flight early the next morning. The hotel is conveniently located just across the road from the terminal. The check in and check out was friendly and efficient. The room was clean and reasonably spacious with a very comfortable bed. The restaurant food was satisfactory , but it was quite crowded as it is obviously used by a lot of people who are not guests of the hotel. the staff were able to reserve us a table and provided friendly service.

Amazing check in after a very long day and late check in

Customer review rating 4.5/5

Sharon Business - 08/06/2019 AccorHotels certified review

Everything from check in was amazing however the breakfast coffee service was very disappointing.. waited 25 mins for my coffee which arrived cold

Very satisfactory

Customer review rating 4.5/5

Coll Business - 08/06/2019 AccorHotels certified review

Was just for night and went early but room good.

Very convenient and trouble free

Customer review rating 4.5/5

James Solo - 08/06/2019 AccorHotels certified review

Excellent location, smooth check in and check out, comfortable room

Day room ideal for those having to wait for connecting flights

Customer review rating 4.5/5

Mark R. Families - 08/06/2019 AccorHotels certified review

Staff were friendly and obliging, room very good. Price was good when you consider if you were to go into Auckland for the day it would cost you nearly the same in bus fares. Unfortunately the weather was terrible. Had it not been we would have been able to walk to shops etc. Hotel is ideally situated.

Over night at the Novotel Auckland Airport

Customer review rating 4.5/5

Mal Couples - 08/06/2019 AccorHotels certified review

Extremely satisfied , quiet , peaceful , convenient.

Friendly Greeting

Customer review rating 4.5/5

Anonymous Business - 08/06/2019 AccorHotels certified review

Pleasant and friendly greeting. High standard of accommodation.

Short stay

Customer review rating 4.5/5

Sue H. Couples - 08/06/2019 AccorHotels certified review

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