Hotel - Novotel Auckland Airport
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Novotel Hotel

Novotel Auckland Airport Hotel

Auckland International Airport  Ray Emery drive 
2022  AUCKLAND
NEW ZEALAND

4,328 reviews
TripAdvisor Rating Based on 4,328 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Fitness centre
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • AUCKLAND INTERNATIONAL
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing  (Nearby)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Other sports activities (Nearby)
    • Archery (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours for Hotel Guests
    • Opening hours : Week-end 24 hours for Hotel Guests

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 1 Child. Rollaway bed available at surcharge.Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 2 Double Beds, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 2 Children. No rollaway bed permitted.

  • 263 rooms
  • 100% non-smoking hotel
  • 16 rooms for people with reduced mobility
  • 6 family rooms
  • 26 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 16,033 reviews

Our guest reviews for Novotel Auckland Airport

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,328 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
June O. Solo - 20/09/2017
« Just what I expected »

The air conditioning was to cold and I had up grade my room but was not given the up grade.

AccorHotels certified review
Anonymous Couples - 20/09/2017
« Mrs »

Hotel staff very welcoming and friendly. lovely clean, comfortable room. great breakfast choices.

AccorHotels certified review
Bushbaby Couples - 20/09/2017

Perfect location.

AccorHotels certified review
Malcolm Couples - 20/09/2017
« Relaxing and restful, over night stop over. »

Great check in team , very helpful with luggage on check in and check out ! The room was warm and inviting , the bed extremely comfortable and restful !

AccorHotels certified review
Kel K. Families - 20/09/2017
« Ok »

Stayed on way back from holiday in northland.

AccorHotels certified review
Alun N. Families - 20/09/2017
« Comfortable and Convenient »

Great location on the doorstep of Auckland airport. Comfortable room and friendly team

AccorHotels certified review
Anonymous Solo - 20/09/2017
« Satisfied »

Not over the top average

AccorHotels certified review
Stephen H. Couples - 20/09/2017
« Front desk staff were Extremely helpful »

After having a booking issue I had to stay in Auckland an extra day. The staff at the Accor hotel were helpful and had a room available and this was made ready at a great rate. I have stayed at the Accor Hotel Auckland Airport several times and the experience is always fantastic. The rooms are also great. I will definitely consider using this hotel again. I am an airline employee and also a APVC member.

AccorHotels certified review
Leesa M. Solo - 20/09/2017
« was a lovely but tired hotel »

customer service was excellent

AccorHotels certified review
John Solo - 20/09/2017
« Average »

Room was great, but check in was so slow, it was a joke. Staff was just so oblivious.

AccorHotels certified review
Anonymous Couples - 20/09/2017
« Very good and as expected. »

All as expected and similar to previous stays at this property

AccorHotels certified review
Samuel L. Business - 20/09/2017
« Perfect Location at Airport »

Perfect location right next to the airport and suitable for early flight departure. Staff are friendly

AccorHotels certified review
Robert S. Couples - 20/09/2017
« Cost too much for not enough »

Room was not what I booked. Room service fish and chips was chewy and batter soft. Salt container was empty. No Sky TV. No free carparking. Toilet shower glass panel system not well dedigned.

AccorHotels certified review
Anonymous Business - 20/09/2017
« PP »

Have stayed there before and always found it great - this time hard to put my finger on exactly what was wrong but reception, prior booking information, etc didn't seem to gel.

AccorHotels certified review
Brett Families - 20/09/2017
« Top Notch »

Great to be able to check in via smartphone app. Everything was ready in an envelope when we arrived. Appreciate the complimentary drink vouchers for being Accor Plus members. Room well presented but my only gripe was having only 2 towels and 2 face clothes in our room when the booking was for 3 people in (2 adults and a 13 year old child). We didn't check in until 11:30pm so I rang down to reception who agreed it was an oversight and would get another set sent up, after waiting 15 minutes and nothing had arrived I just went to bed. I checked outside the door in the morning to see if anything had been placed outside the door but nothing had. We had checked in all the wardrobe cupboards and there were only 2 spare pillows, not extra towels. Attention to details like this should be standard practice for a hotel of this quality. Breakfast was excellent.

AccorHotels certified review
Anonymous Families - 19/09/2017
« Positive stay »

Everything was wonderful both times that we came here. Appreciate the seamless check-ins and check-outs, the clean rooms and toilets, as well as the play area for children at the lobby to pass time whilst waiting for processes.

AccorHotels certified review
Margaret Families - 19/09/2017

It was just a short stay overnight but we found the service was great and even better knowing we just had to walk from the Airport across the road and we were there.

AccorHotels certified review
Anonymous Business - 19/09/2017
« It was a good experience. »

It was good, but when called to ask the AC switch, the receptionist said they will send some one, but no one came even after waiting for a long time. This happened in my last visit. But I did not get a chance to write feedback last time. Even the internet connection does not connect quickly. even if it did in Shirley Novotel, it was not good and kept dropping. nothing worked.

AccorHotels certified review
Anonymous Solo - 19/09/2017
« Excellent service and comfortable room »

From check in to check out everything went smoothly. The breakfast buffet was excellent. Enjoyed the stay immensely. Found the staff to be extremely courteous and helpful.

AccorHotels certified review
Dave Business - 19/09/2017
« Expensive for what you get »

Nothing wrong with the room or hotel, however the rate relative to similar hotels (incl other Novotel's) is high.....how is that justified ??

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