Hotel - ibis New Delhi Aerocity
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ibis New Delhi Aerocity Hotel

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3.5/5 1,668 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early Check In
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Your sleep is our priority in our 445 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

  • 445 rooms
  • 367 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 70 connecting rooms
    • 220/240 V AC
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Direct dial telephone
    • Satellite/cable colour TV
    • Automatic temperature control
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Smoke alarm in room
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 4,375 reviews

Our guest reviews for ibis New Delhi Aerocity

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,668 reviews
TripAdvisor review
Family - 15/04/2018
« Comfortable short stay »

We booked the IBIS aerocity to stay for about till our next flight. It was pleasant and good value for money. The B fast was wonderful. We will definitely stay again.The room was small but very clean , Bathroom was clean too. And we booked directly from hotel site and it was as good as the travel sites and very user friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for reviewing us on trip advisor, Kushlanj! We feel glad to listen from you for accommodation and breakfast experience. We look forward to have reservation soon with us, thanks for opting our website. Feel Welcome Warm regards Bijoy Sengupta

AccorHotels certified review
Debraj S. Business - 14/04/2018
« Not value for money »

rooms are too small, toilets are too small to to even normal movements. no dental kit , no slippers. felt like roadside motel. Bedsheets had stain on it.

TripAdvisor review
Couples - 14/04/2018
« Comfortable and friendly »

I stay here every few months and this hotel is now like my home in New Delhi. After a 12 hour flight I am there within ten minutes to a comfortable room with great service. The buffet breakfast is amazing and I love the fresh eggs and pancakes. I always look forward to my stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for reviewing us on Trip advisor, Marisa C! We feel glad over you being our guests over every few months. Our close proximity to airport is indeed a beneficial option. Great to hear you like us for our services and people. We are enthusiastic to welcome you back again soon, we have kept a note for your likeness for fresh eggs and pan cake. Feel welcome Warm regards Bijoy Sengupta

AccorHotels certified review
Sankar S. Business - 13/04/2018
« The harmony in the services and pleasant behaviour of the staff makes me feel cool. »

From getting received at the airport till my departure I always met with friendly gestures of all the staff members at every touch point. Not to mention very well defined services, though not lavish but just appropriate for a business traveller like me. These are the reasons i come back to ibis aerocity every time I visit the capital city.

AccorHotels certified review
Ryan Solo - 12/04/2018
« Mr »

Clean rooms, great location

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Trevor for sharing your feedback with us about your stay at ibis New Delhi Aerocity. Glad to know that you liked our hotel and location. Hope to see you soon Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Anonymous Business - 12/04/2018
« Great »

As usual great! Ms. Lata at the receiption helped for a smooth Check-in. Appreciate her help!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Suman we are losing words facing such an amazing review! When are you coming to see us? Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Naveen Families - 11/04/2018
« Poor than expected from IBIS standards »

Checkin was smooth. But the room wasn't great. The sheets were smelling bad. The bathroom door lock/bolt wasn't working. I had to ask for a pair of slippers multiple times and still they couldn't send. Only the next day morning after two to three calls they sent the slippers.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Naveen for taking time to share with us your comments about your stay at ibis New Delhi Aerocity. With regards to your comments about service experience, please note that your feedback has been reviewed internally with my housekeeping manager in order to ascertain that such lapse in services will not happen again. Also, set of additional trainings have already been imparted to team members to ascertain impeccable guest experience at all times. We value your patronage and look forward to welcoming you back soon. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Ansoo Families - 11/04/2018
« very good »

my husband fainted in the plane just before take off. The emirates people asked us to get out from plane took our boarding pass and took off all our luggages from plane and put everything on the road. it was traumatising , i brought my husband to hospital while my daughter remained outside airport with luggages. After some hours at hospital my husband got clearance to fly again, emirates asked us to buy new tickets and on top of no available seats . we took a taxi and go round aerocity checking some hotel , it was around 5.30 a.m, and we come across IBIS Htel. The person at reception name is PRINCE, he was wonderful.We had a very nice relaxing stay even if it is only 1 night. Prince got 2 rooms for us ready at 8.30 a.m. He is really professional.The next morning at around 430 a.m we check out, Prince has arranged for transport and some breakfast pack. The hotel is very clean, staff wonderful, location top and lots of facilities like internet, printer,wifi.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Ansoo we love your review! A BIG THANK YOU for your nice words. Great to hear you loved our Team, Prince is super happy to see your feedback. We look forward to welcome you back soon. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Anchal A. Families - 11/04/2018
« Happy and satisfied »

I stayed in the hotel for 2 nights. Food was delicious and IRD staff gave quick service. Mr Avinash and Sachin from front office were very helpful during my stay. Had a wonderful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Anchal we are sooo happy we made you Feel Fabulous! Thank you for your kind words to our fantastic Team; Avinash and Sachin. When are you coming back? Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Amy Solo - 10/04/2018
« Comfortable stay »

Nice comfy bed, room was furnished satisfactory and clean. Nice quality breakfast and server staff. The room had an adjoining door and I could hear the guest next door snoring during the night and talking on the phone early morning, this was unfortunate. Also regarding the 24hr reception, I called for room service and reception during the night several times and no one would pick up the phone in any department.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Amy for sharing your stay experience and choosing ibis New Delhi Aerocity as your accommodation choice during your recent visit to The Capital. We apologise for the inconvenience due to adjoining door and also I will share your comments about calls not been answered with my team as I am certain that your feedback will help us to improve our services and I am sure we will be seeing you again and this time you will find us better. We do hope that you shall provide us another opportunity to better serve you. Do reach out to me on h7… to manage your future stay. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Shivanagouda P. Solo - 10/04/2018
« Good »

Hotel was good, very near the airport, service was good, food quality was good, buffet breakfast spread sumptuous & overall a clean & nice stay . One negative is sounds from the room passage, coming in the room , engineering defect

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Shivanagouda for sharing your stay experience with us. Your kind comments are greatly appreciated. Also, For the areas highlighted please accept my sincere apologies for the inconvenience and rest assured your comments have received our strictest priority and sternest attention to prevent a re-occurrence. Hope to see you soon Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Baljinder K. Families - 10/04/2018
« Excellent »

Service was great. Food was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much Baljinder for your kind words! Great to hear you liked our hotel and our Fabulous Team. Hope to see you soon. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Nelson Business - 10/04/2018
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Nelson for sharing your lovely feedback with us. Come back soon Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Pk Business - 09/04/2018
« Value for Money »

Dining options and room service could have been better.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Praveen for choosing to stay with us and marking us 90/100. We have well noted your suggestions about food experience. Hope to see you soon Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Jigar S. Business - 09/04/2018
« Its pleasent and comfortable stay. »

- I have also stayed in ibis @ Nasik and @ Navi Mumbai but they are only blocking stay amount and will debit only at the time of check-out. However in Aerocity stay it was debited at the time of check-in. It makes me little bit uncomfortable about policy differences even in India. - I have asked for shower gel which was given to me by room service boy but it was with expiry date of 26.03.2018. Which is really shocking for me that in such a brand value hotel there is no system to track of outdated items. So, how we can trust about food which is not serves with expiry date. I need your explanation on the same and assurance for system implementation.

AccorHotels certified review
Altrincham M. Couples - 09/04/2018
« altrincham m. »

very close to the airport Brucy bonus there was a courtesy transfer available staff are very welcoming helpful and polite

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Andrew for perfect rating. This is what we love to hear.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Megha Rajan Guest Experience

AccorHotels certified review
Anonymous Solo - 09/04/2018
« Friendly staff »

Eficient and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Isadora for this amazing feedback. This is what we love to hear. Come back soon Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Tushant K. Business - 08/04/2018
« Amazing »

Very cooperative staff. Very tasty dining facilities

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Dr Tushant for choosing to stay with ibis New Delhi Aerocity. Team members are really happy to see your feedback.Thank you for the love, can't wait to welcome you back Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Anil Business - 08/04/2018
« From airport pick up to departure absolutely fantastic staff that go all the way with pleasure to make me feel welcome. Wow! Go there and feel the warm welcome and care. »

Firstly Mr. Avinash Upadhyay has organized everything with a spirit to surpirse you. I stay in many hotels worldwide. Being the IBIS, I was pleasantly surprised by Mr Avinash and team members, who made the experience fantastic. At airport pick up Mr. Robin. At night duty and reception Mr. Ravi and Mr. Prince, at the restaurant for breakfast Ms. Preeti and Mr Rajender, housekeeping Mr. Slender, and the fantastic cook at the restaurant. All in all, they truly love up to Accor values, they made me feel welcome, the whole time. Thanks to Mr Avinash and the team. I will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Anil for rating us 100 and writing this great review! We are losing words facing such an amazing review! Avinash and team are really happy to see your feedback. Come back sooon Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Sa… Couples - 06/04/2018
« Brilliant. »

The hotel is in an amazing location - with a fantastic pool. A special thank you to Ajay who served our breakfast and was so kind.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Sabrina for marking us 100 and sharing your feedback with us. Ajay was extremely happy to see his name. Thank you for recognizing Ajay When are you coming back? Warm Regards, Megha Rajan Guest Experience

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