Hotel - ibis New Delhi Aerocity
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Ibis Hotel Hotel

ibis New Delhi Aerocity Hotel

Asset no 9 Hospitality  District Delhi Aerocity  IGI Airport 
110037  NEW DELHI
INDIA

1,268 reviews
TripAdvisor Rating Based on 1,268 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning
  • Reception open 24 hours a day
  • Early Check In
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Your sleep is our priority in our 445 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

  • 445 rooms
  • 367 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 70 connecting rooms
    • 220/240 V AC
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Direct dial telephone
    • Satellite/cable colour TV
    • Automatic temperature control
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Smoke alarm in room
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 3,397 reviews

Our guest reviews for ibis New Delhi Aerocity

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,268 reviews
AccorHotels certified review
Satyanarayana G. B. Business - 20/07/2017
« Mr. Satyanarayana Gupta Bolisetty »

good

AccorHotels certified review
Subhash C. Business - 20/07/2017
« Average service »

Took 45-50 minuts in alloting room after many times discussion while there was no crowd. When I asked for one glass water at reception during room alloting, told me that go to restaurent and take water from there. It seems not customer oriented staff.

AccorHotels certified review
Anonymous Business - 19/07/2017
« Great Service »

The guy named Sumit in front desk was very co-operative. Proposed me best deal as per my need and also help me to arrange a taxi to airport. Great Service

AccorHotels certified review
Fizza B. Business - 19/07/2017
« Good »

The room 652 in Ibis Aerocity was good but the flush button in the bathroom was broken. Please get it fixed.

AccorHotels certified review
Rajesh M. C. Business - 19/07/2017
« Conveyent place to stay near Airport »

Ordered Readymade tea . Firstly we were told there was no room service to serve tea. When tea arrived it was really tasteless . Did not try breakfast as i had to leave early in the morning at 3.30 am.

AccorHotels certified review
Traveller Friends - 18/07/2017
« Comfortable Stay »

A bustling place. Check in and check out was fine. We enjoyed the breakfast. At 10:30 pm when we first arrived, our group of 3 hoped for a light, quick, inexpensive snack to tide us over til morning. That, we didn't find. Thanks again for the pleasant stay.

AccorHotels certified review
Amit B. Families - 18/07/2017

Awesome. All the facilities were top notch.

AccorHotels certified review
Rachna S. Business - 17/07/2017
« Amazing »

Amazing Service. Keep it up.

AccorHotels certified review
Subhash N. Families - 17/07/2017
« Even after booking in advance, payed more than the day's offer and the service was very poor. »

- I booked the hotel for Rs. 5299 per night. I was charged @ 5984 per night - At the checkin, I spent more than 15 minutes - Very small bed. not enough for 2 persons and kid - Small room, no sofa/comfortable chairs - Poor service room was not cleaned even after requesting - Poor service: the phones to Inn-room dining and reception are not well attended. - Poor service: Ordered 2x cappuccino and 1 x chocolate milk: Cappuccino was too cold and with very bad quality coffee. Choco milk was also cold and the chocolate was left undissolved at the bottom of the cup. These got delivered almost 45 minutes after ordering, after 2 reminders. To compensate for the delay, a tea was sent as complimentary. But why would I drink an extra tea because the coffee is delayed? If I needed a tea, I would have ordered it. All these hot beverages were served in disposable paper cups.

AccorHotels certified review
Karl Couples - 17/07/2017
« Lack of attention to details spoils the stay. »

On reaching the room after check-in, in my attempt to heat water for a cup of tea, I discovered that the kettle wasn't working. When I tried to call housekeeping I discovered that the phone was dead too. Subsequently I made my way down to the reception to inform the staff of the same. The female staff at the reception assured me that someone would be sent to the room to fix the issues asap. After waiting 45 mins, I made my way back down (phone not working) to query as to why nobody had come to attend to the above. This time around the same staff was not present and the gentlemen who attended to me this time around said he had no knowledge of the same but would send someone to fix the issues soon. Shortly afterwards the issues were resolved. After a tiring journey the above incident was unwelcomed and spoiled the stay generally. I would also like to mention that the Priority Check-in desk was unattended at the time of check-in (Silver member).

AccorHotels certified review
Subhra J. B. Business - 17/07/2017
« Very fine »

Good

AccorHotels certified review
S. B. A. Solo - 17/07/2017
« Staff are very polite and helpful  »

Very good

AccorHotels certified review
Prahlad Solo - 17/07/2017
« Professional »

Appreciative response in time. Happy with the hotel

AccorHotels certified review
Rahul C. Families - 17/07/2017
« Great location and services »

Good / Comfortable rooms and great food..Great location near IGI Airport

AccorHotels certified review
Saurabh N. Business - 17/07/2017
« it was comfortable and things were taken care off very well. »

as always the welcome was warm and the stay was comfortable. The food and the service at the restaurant over the dinner was also really welcoming. After a long day at work when I sat at restaurant for inner, before my order was prepared they made sure I had some soup to take away the hunger a bit. I appreciate the care and hospitality shared by the staff in the hotel. wish to be there for my most of the stays in Delhi.

AccorHotels certified review
Vineet Business - 16/07/2017
« Very good arrangements covering all requirements. »

Good.

AccorHotels certified review
Akhilesh S. Business - 16/07/2017
« About service  »

I am very much upset because of the service provided by the ibis Recently I booked my room in ibis Aerocity New Delhi and experienced bad service the time from arrival at hotel main Entrance and the check in desk I was having 2 big bag and one hand bag the momonent I get down from taxi I was aspecting someone will come forward to help me out to lift the bag and put it into scannner but the Ibis staff just watching me no one came to help me and I was all alone Finally somehow I manage to left the bag Please feel shame it's tooo much Secondly after check in I was looking some one drop my laugagge to my room but no one cam forward Again I help by myself Dear ibis team please be note that you should atleast understand the meaning of hospitality I would like to highlight this shameless activity shown by ibis management delhi to the accord group head And I have given feed back to my company that now onwords dnt book ibis Aerocity for any one of our staff I know u people dnt feel bad about my complain but still I dnt admit this kind of service

AccorHotels certified review
Anonymous Business - 15/07/2017
« Good but not satisfied »

Every thing was good except food and receptionists they lie to me coz i need to courier some package they said a guy will come at 7pm at that tym i can send the courier but at the moment at 7 pm nobody came when i asked the same at the reception through a call they just gave me a courier guy number which i can find easyly through just dial or google service which delays my courier for 3 days.

AccorHotels certified review
Kaushik D. Business - 15/07/2017
« Overall experience of staying exceeded expectations »

Excellent room with amenities and nice spread of dinner and break fast.

AccorHotels certified review
Anonymous Couples - 15/07/2017
« Horrible »

Hotel levied unnecessary charges. The room was booked on line a day before. They changed the rate of the room the next day. Increasing both the room fare and the charges. Horrible experience. Will never refer anyone to this hotel.

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