Hotel - ibis New Delhi Aerocity
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ibis New Delhi Aerocity Hotel

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3.5/5 1,567 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early Check In
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Your sleep is our priority in our 445 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

  • 593 rooms
  • 367 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 70 connecting rooms
    • 220/240 V AC
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Direct dial telephone
    • Satellite/cable colour TV
    • Automatic temperature control
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Smoke alarm in room
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 4,148 reviews

Our guest reviews for ibis New Delhi Aerocity

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,567 reviews
AccorHotels certified review
Sandeep Business - 14/02/2018
« Very Slow at Billing, Very Few options for breakfast, Kits not available at room. etc »

Very Slow billing- At the time of check in and while checkout two of the counters were closed even there was que for check in and Checkout. (Lot of time waste) No in room kits - I did not find any kits (shaving / tooth brush etc in the room) which for business I think is essential. on top of that I requested one of the housekeeping person for shaving kit (He was very busy in checking his phone), and as expected he did not supply me the kit. Few Options at breakfast - I stayed at most of the chain hotels in India, but some how I find IBIS had very few options for breakfast. The ready made tea was very bad (I don't expect to finish my breakfast with bad tasting tea which will ruin my day.

AccorHotels certified review
Aashika Business - 14/02/2018
« Warm and comfortable stay but certain things can be improved. »

The people were extremely hospitable and helping. 10/10 Food served at buffet and a la carte both were very well too. I had booked a single occupancy standard room. While the room was cozy and comfortable, the bathroom was extremely compact and uncomfortable. The bath area was very small and you end up hitting your body parts against the walls and taps now and then. Secondly, while the shower gel and body lotion was averagely decent, the shampoo and conditioner were awful. They were too strong and rough, neither did they smell good and what was worse was they make the hair very dry. It felt like they damage my hair. Apart from the bathing issues everything else was satisfactory and above.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Aashika for marking us good and sharing your stay experience with us. Great to know that you liked our employee and food too. With regards to your comments about shampoo and conditioner please note that we are using Biotique Ayurveda products and we have never received any complaints from any guest however we have communicated your feedback with the suppliers and we will be extra careful on your next arrival. Please do let me know which product you prefer if its available in India will try to provide you on your next arrival. Hope to see you soon Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Ashok Couples - 13/02/2018
« Average »

While your location is very good , you need to improve on a few things to be competitive. 1. The rooms are too small for the price point. 2. The bed was too soft , uneven and unstable. It slips with little movement and makes it uncomfortable 3. The staff at restaurant can be more courteous and caring. 4. The staff at reception and concierge is very good and helpful.

AccorHotels certified review
Puneet A. Business - 13/02/2018
« Loads of waiting for check in & check out...not expected from a chain like Ibis »

Wasn't great ....unpleasant to be straightforward....too small rooms...washrooms weren't even standard of a budget hotel....breakfast at best was average ( i found it lacking taste)....poor reception and housekeeping....only 2 people at checkout desk...led to long queues and un necessary waiting...only 2 staff to clear plates at breakfast area....all tables full of plates from earlier guests...ordering counter was the worst of all

AccorHotels certified review
Anna Friends - 13/02/2018
« western experience in Delhi »

Perfect! I loved the taxi to the airport because I could be sure that I was safe!! And the shopping center super close? a Must!!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Lokesh for your kind and appreciative feedback. We make every effort to make our guests' stay comfortable and are very happy that we were able to achieve this during your stay at ibis New Delhi Aerocity. We look forward to welcoming you back at ibis New Delhi Aerocity soon. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Mustafa A. Business - 12/02/2018
« comfortable but noisy »

The bedwas very comfortable., But on the night of 9 Feb 2018 they were moving furniture or some material on the 6th floor (at midnight). I find it unreasonable to do such a noisy activity at such hour. I could not sleep that night.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Mustafa for sharing your feedback with us about your stay in ibis New Delhi Aerocity. I regret to notice that we have not met your expectations with regards to services and facilities during your stay in our hotel. I will share your comments with my team as I am certain that your feedback will help us to improve our services and I am sure we will be seeing you again and this time you will find us better. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Prakash G. Families - 12/02/2018
« Decent stay »

The front desk was great. Room was good. The bathroom was tube type but interesting. Food was good too. Only the room phone was not working. Rest all was good for a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Prakash for sharing your feedback with us about your stay in ibis New Delhi Aerocity. Your kind comments are greatly appreciated. For the areas highlighted about phone please accept my sincere apologies for the inconvenience and rest assured your comments have received our strictest priority and sternest attention to prevent a re-occurrence. With We look forward to your next visit. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Alan L. Solo - 12/02/2018
« Good Ibis service on all fronts »

When in Delhi you need a Western experience, both food and room wise, then in the airport area the Ibis AeroCity fits the bill. Food was fine, as was the check in experience. However I prefer not to have e mail reminders sent to me telling me that I have not yet conducted this survey! It is up to me whether or not and when I conduct this survey and do NOT need reminders from Ibis

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Alan we very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team.For the areas highlighted about reminders on survey link please allow me to check to my technical team and accept my sincere apologies for the inconvenience and rest assured your comments have received our strictest priority and sternest attention to prevent a re-occurrence. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Gr R. Business - 12/02/2018
« Service levels need to improve and so does the quality of food served. »

Average

Our hotel has responded to the review
Our hotel has responded to the review

Thank you GR for sharing your feedback with us about your stay in ibis New Delhi Aerocity. I regret to notice that we have not met your expectations with regards to services and facilities during your stay in our hotel. I will share your comments with my team as I am certain that your feedback will help us to improve our services and I am sure we will be seeing you again and this time you will find us better. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Adrian D. S. Business - 12/02/2018
« Ibis Aerocity is a wonderful hotel for a night or two. »

The location is great and this hotel is walking distance of other luxurious hotels hotels where you can indulge if necessary. I found that the quality of food has improved remarkably. The service is good, no nonsense - service is usually overdone at Indian hotels. The rooms are small but comfortable, everything that you need is available. I had a small problem with the lock on my bathroom door, which was fixed promptly. Overall a good budget stay. Value for money. Will definitely repeat.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Adrian we very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Megha Rajan Guest Experience

AccorHotels certified review
Devansh C. Families - 10/02/2018
« Rajeev was awesome »

It started on a bad note (due to my mistake) , Make my trip reserved a room for 17 Jan instead of 7 Jan , the hotel was booked, Rajeev went above and beyond to get me a new reservation for the night as I had to catch my flight at 2 AM next morning with 2 kids and 9 bags.. Could not be more happier. Thank you IBIS !! Kudos , I will recommend you any time any place.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much Devansh for your kind words! Great to hear you liked our place and our Fabulous Team specially Rajeev. When are you coming back? Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Atul S. Families - 09/02/2018
« Best hospitality and care experience »

The hotel provided day use rooms were very useful for people like me who need to refresh and relax for few hours in day time before taking a long International flight in Night. Me and my family thoroughly enjoyed our stay. The hotel staff were very friendly and helping specially Mr Abhay S. who arranged a complementary drop off to airport to help us reach well in time to catch our flight. I highly recommend the hotel for International travelers Thank you .

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much Atul for this AMAZING review! We are over the moon to hear you and your family had a good time with us. Will share the love with our team specially with Abhay. When are you coming back? Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Nestor Couples - 09/02/2018
« Nice and clean hotel near the airport »

We booked the Abis hotel to have a relax day before our midnight flight back home. It was more than what we expected. Speed and early checkin, plenty of bottled water, wifi, comfortable room and close distance to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much Nestor for your lovely review! We are really flattered to hear your amazing feedback. Come back soon Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Mahesh Business - 08/02/2018
« Just ok »

The service at dining is just below average as waiters are not bothered to keep a track of the customer. They even forgot to offer water at the table, even after asking for it.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you S Mahesh for taking time to share with us your comments about your stay at ibis New Delhi Aerocity. With regards to your comments about restaurant experience, please note that your feedback has been reviewed internally with my F&B manager in order to ascertain that such lapse in services will not happen again. Also, set of additional trainings have already been imparted to team members to ascertain impeccable guest experience at all times. Hope to see you soon Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Jovin A. Business - 08/02/2018
« Could contribute more towards complimentary stuffs »

contribute more stuffs such as complimentary snacks

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Jovin for sharing your feedback with us about your stay in ibis New Delhi Aerocity. I regret to notice that we have not met your expectations with regards to services and facilities during your stay in our hotel. I will share your comments with my team as I am certain that your feedback will help us to improve our services and I am sure we will be seeing you again and this time you will find us better. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Anonymous Solo - 07/02/2018
« A very ok hotel »

The Ibis is clean and the staff very very nice and ready to help. In his range it is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Stella we very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. Thank you for the praises can't wait to welcome you back. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Tim S. Business - 07/02/2018
« Great service at a reasonable price at a good location »

Always very pleased with the service we have received from the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Tim for rating us 90 and writing this great review! Thank you for your recommendation.Hope to have the pleasure to welcome you again soon. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Moninder Solo - 06/02/2018
« I had a pleasant stay. »

My stay was pleasant. I enjoyed the variety of breakfast items. Check-in desk provided fast friendly service. Lunch and dinner prices should be adjusted to meet the real value of food in the area. I did my booking online but I feel like the more nicer looking rooms are allocated for guests that book at the hotel. Overall it was one of the better hotels I have stayed at in Delhi.

Our hotel has responded to the review
Our hotel has responded to the review

Well your review is breathtaking too Moninder! Thank you so much for your kind words! Great to hear you liked our place and our Fabulous Team. Hope to see you soon. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Mohamed H. F. Business - 06/02/2018
« a good business hotel with great friendly staff »

its great to see that the hotel staff can take quick decision and was very hospitable. also i was so happy to see that the hotel is hiring staff with limited abilities and giving them an opportunity to enhance their skills and face the world. the front office guy Abhay , bartender Karan and steward Pramod & Arjitha was all excellent in their service and they have gone out of their way to see to our needs. Even though this property is away from the city, we will definitely book it again in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much Mohamed Hameem for your lovely feedback. Great to hear you enjoyed your stay and liked our Teams. We do hope to welcome you back to ibis New Delhi Aerocity soon again. Warm Regards, Megha Rajan Guest Experience

AccorHotels certified review
Ajay T. Business - 06/02/2018
« It v was kind of OK. »

Guest who reach at mid night could have been served better by providing or arranging food. Phone was not received at midnight by the hotels reception.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Ajay for sharing your feedback with us about your stay in ibis New Delhi Aerocity. I regret to notice that we have not met your expectations with regards to services and facilities during your stay in our hotel. I will share your comments with my team as I am certain that your feedback will help us to improve our services and I am sure we will be seeing you again and this time you will find us better. Warm Regards, Megha Rajan Guest Experience

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